Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10320
Recall Date: May 1, 2025
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10217
Recall Date: Jan 19, 2023
Consumer Complaints
1 ComplaintVolvo Car Usa, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I ordered this vehicle brand new in October 2022. I took delivery May 1, 2023. The problem presented itself instantly the first moment I drove the car at night. On low beams, the headlights project a very large "V" that is cut out of the upper left hand corner of the projected headlight beam. This creates a very distracting and absolutely very dangerous driving condition. The easiest way to explain this is as follows: 1) in foggy conditions, the headlights cast a triangular voided area into the foggy road ahead and the voided out area will move all over the place if you turn on the headlight turning feature. 2) in normal night conditions there is a constant voided out area in the upper left hand corner of the light beam. 3) when driving up hill at nighttime, the headlight beam will aim lower because of the fact you the car is accelerating uphill, when this occurs the voided out area I talk of gets exponentially larger and becomes not only violently dangerous, it is crazy anoying and distracting. The car can be seen anytime at my personal address. The problem has been reproduced at Alan Byer Volvo in Syracuse NY. They have a video of it and have told me that because the car is produced in such small volume they have no way of comparing it to another vehicle and therefore are unable to help me. There are no warning lamps that have ever come up on the car which now has 9500 miles on it.
Corrective Action:
I ordered this vehicle brand new in October 2022. I took delivery May 1, 2023. The problem presented itself instantly the first moment I drove the car at night. On low beams, the headlights project a very large "V" that is cut out of the upper left hand corner of the projected headlight beam. This creates a very distracting and absolutely very dangerous driving condition. The easiest way to explain this is as follows: 1) in foggy conditions, the headlights cast a triangular voided area into the foggy road ahead and the voided out area will move all over the place if you turn on the headlight turning feature. 2) in normal night conditions there is a constant voided out area in the upper left hand corner of the light beam. 3) when driving up hill at nighttime, the headlight beam will aim lower because of the fact you the car is accelerating uphill, when this occurs the voided out area I talk of gets exponentially larger and becomes not only violently dangerous, it is crazy anoying and distracting. The car can be seen anytime at my personal address. The problem has been reproduced at Alan Byer Volvo in Syracuse NY. They have a video of it and have told me that because the car is produced in such small volume they have no way of comparing it to another vehicle and therefore are unable to help me. There are no warning lamps that have ever come up on the car which now has 9500 miles on it.
Additional Notes:
I ordered this vehicle brand new in October 2022. I took delivery May 1, 2023. The problem presented itself instantly the first moment I drove the car at night. On low beams, the headlights project a very large "V" that is cut out of the upper left hand corner of the projected headlight beam. This creates a very distracting and absolutely very dangerous driving condition. The easiest way to explain this is as follows: 1) in foggy conditions, the headlights cast a triangular voided area into the foggy road ahead and the voided out area will move all over the place if you turn on the headlight turning feature. 2) in normal night conditions there is a constant voided out area in the upper left hand corner of the light beam. 3) when driving up hill at nighttime, the headlight beam will aim lower because of the fact you the car is accelerating uphill, when this occurs the voided out area I talk of gets exponentially larger and becomes not only violently dangerous, it is crazy anoying and distracting. The car can be seen anytime at my personal address. The problem has been reproduced at Alan Byer Volvo in Syracuse NY. They have a video of it and have told me that because the car is produced in such small volume they have no way of comparing it to another vehicle and therefore are unable to help me. There are no warning lamps that have ever come up on the car which now has 9500 miles on it.
Mfg Campaign: 11562437
Recall Date: Dec 28, 2023
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