Complaints & Recalls
Official Safety Recalls - Important!
116 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Consumer Complaints
454 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
AFTER DRIVING 100 MILES BETWEEN 70 AND 75 MILES AN HOUR IN LEFT LANE OF 3 LANE FREEWAY, THE ENGINE QUITS AND GOES INTO LIMP MODE PRODUCING ALMOST NO ENGINE POWER. IN LIMP MODE THE ENGINE RAN, BUT ONLY PRODUCED ENOUGH POWER TO FOR CAR TO DO 20 MPH. TURNED OF ENGINE, CHECKED OIL AND COOLANT, BOTH FINE. RE-STARTED CAR, RAN NORMALLY, DROVE REMAINING 60 MILES HOME AT 60 MPH WITH NO FURTHER ISSUES. DEALER HAD SUV 19 DAYS AND CANNOT FIND A PROBLEM. VERY LUCKY NOT TO HAVE A SERIOUS ACCIDENT AS HAD TO CUT ACROSS 3 LANES OF TRAFFIC TO GET TO SHOULDER WITH NO ENGINE POWER.
Corrective Action:
AFTER DRIVING 100 MILES BETWEEN 70 AND 75 MILES AN HOUR IN LEFT LANE OF 3 LANE FREEWAY, THE ENGINE QUITS AND GOES INTO LIMP MODE PRODUCING ALMOST NO ENGINE POWER. IN LIMP MODE THE ENGINE RAN, BUT ONLY PRODUCED ENOUGH POWER TO FOR CAR TO DO 20 MPH. TURNED OF ENGINE, CHECKED OIL AND COOLANT, BOTH FINE. RE-STARTED CAR, RAN NORMALLY, DROVE REMAINING 60 MILES HOME AT 60 MPH WITH NO FURTHER ISSUES. DEALER HAD SUV 19 DAYS AND CANNOT FIND A PROBLEM. VERY LUCKY NOT TO HAVE A SERIOUS ACCIDENT AS HAD TO CUT ACROSS 3 LANES OF TRAFFIC TO GET TO SHOULDER WITH NO ENGINE POWER.
Additional Notes:
AFTER DRIVING 100 MILES BETWEEN 70 AND 75 MILES AN HOUR IN LEFT LANE OF 3 LANE FREEWAY, THE ENGINE QUITS AND GOES INTO LIMP MODE PRODUCING ALMOST NO ENGINE POWER. IN LIMP MODE THE ENGINE RAN, BUT ONLY PRODUCED ENOUGH POWER TO FOR CAR TO DO 20 MPH. TURNED OF ENGINE, CHECKED OIL AND COOLANT, BOTH FINE. RE-STARTED CAR, RAN NORMALLY, DROVE REMAINING 60 MILES HOME AT 60 MPH WITH NO FURTHER ISSUES. DEALER HAD SUV 19 DAYS AND CANNOT FIND A PROBLEM. VERY LUCKY NOT TO HAVE A SERIOUS ACCIDENT AS HAD TO CUT ACROSS 3 LANES OF TRAFFIC TO GET TO SHOULDER WITH NO ENGINE POWER.
Mfg Campaign: 11172627
Recall Date: Jan 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
MY RDX WENT INTO 'LIMP MODE' (30 MPH MAX) WHILE ON I-75 SOUTHBOUND IN MODERATE TRAFFIC NEAR MACON GA AT 10 AM TRYING TO ACCELERATE TO SPEED LIMIT (70 MPH) FROM 50 MPH AFTER BEING CUT OFF BY AN INATTENTIVE DRIVER. ENGINE MALFUNCTION LIGHT WAS BLINKING. GOT TO RIGHT SHOULDER SAFELY AND TURNED ENGINE OFF. RESTARTED ENGINE AND COMPLETED ANOTHER 400 MILES AT INTERSTATE SPEEDS WITHOUT INCIDENT. ACURA DEALERSHIP COULD NOT REPLICATE PROBLEM, NOR WERE ANY CODES STORED ON OBD. I WAS TOLD BY ACURA SERVICE WRITER TO MONITOR ENGINE PERFORMANCE AND REPORT ANY REOCCURRENCES. SEVERAL ACURA RDX OWNERS ARE REPORTING SAME PROBLEM ON A POPULAR ACURA ONLINE FORUM. ONE MEMBER STATED THE HONDA CIVIC TYPE R IS EXPERIENCING THE SAME PROBLEM. THIS IS A VERY SERIOUS ENGINE AND/OR ENGINE MANAGEMENT DESIGN PROBLEM NECESSITATING AN IMMEDIATE INVESTIGATION AND RECALL, IN MY OPINION. RIGHT NOW I FEEL MY RDX IS UNSAFE AT ANY SPEED WITH THE POTENTIAL OF CAUSING SERIOUS INJURY OR DEATH.
Corrective Action:
MY RDX WENT INTO 'LIMP MODE' (30 MPH MAX) WHILE ON I-75 SOUTHBOUND IN MODERATE TRAFFIC NEAR MACON GA AT 10 AM TRYING TO ACCELERATE TO SPEED LIMIT (70 MPH) FROM 50 MPH AFTER BEING CUT OFF BY AN INATTENTIVE DRIVER. ENGINE MALFUNCTION LIGHT WAS BLINKING. GOT TO RIGHT SHOULDER SAFELY AND TURNED ENGINE OFF. RESTARTED ENGINE AND COMPLETED ANOTHER 400 MILES AT INTERSTATE SPEEDS WITHOUT INCIDENT. ACURA DEALERSHIP COULD NOT REPLICATE PROBLEM, NOR WERE ANY CODES STORED ON OBD. I WAS TOLD BY ACURA SERVICE WRITER TO MONITOR ENGINE PERFORMANCE AND REPORT ANY REOCCURRENCES. SEVERAL ACURA RDX OWNERS ARE REPORTING SAME PROBLEM ON A POPULAR ACURA ONLINE FORUM. ONE MEMBER STATED THE HONDA CIVIC TYPE R IS EXPERIENCING THE SAME PROBLEM. THIS IS A VERY SERIOUS ENGINE AND/OR ENGINE MANAGEMENT DESIGN PROBLEM NECESSITATING AN IMMEDIATE INVESTIGATION AND RECALL, IN MY OPINION. RIGHT NOW I FEEL MY RDX IS UNSAFE AT ANY SPEED WITH THE POTENTIAL OF CAUSING SERIOUS INJURY OR DEATH.
Additional Notes:
MY RDX WENT INTO 'LIMP MODE' (30 MPH MAX) WHILE ON I-75 SOUTHBOUND IN MODERATE TRAFFIC NEAR MACON GA AT 10 AM TRYING TO ACCELERATE TO SPEED LIMIT (70 MPH) FROM 50 MPH AFTER BEING CUT OFF BY AN INATTENTIVE DRIVER. ENGINE MALFUNCTION LIGHT WAS BLINKING. GOT TO RIGHT SHOULDER SAFELY AND TURNED ENGINE OFF. RESTARTED ENGINE AND COMPLETED ANOTHER 400 MILES AT INTERSTATE SPEEDS WITHOUT INCIDENT. ACURA DEALERSHIP COULD NOT REPLICATE PROBLEM, NOR WERE ANY CODES STORED ON OBD. I WAS TOLD BY ACURA SERVICE WRITER TO MONITOR ENGINE PERFORMANCE AND REPORT ANY REOCCURRENCES. SEVERAL ACURA RDX OWNERS ARE REPORTING SAME PROBLEM ON A POPULAR ACURA ONLINE FORUM. ONE MEMBER STATED THE HONDA CIVIC TYPE R IS EXPERIENCING THE SAME PROBLEM. THIS IS A VERY SERIOUS ENGINE AND/OR ENGINE MANAGEMENT DESIGN PROBLEM NECESSITATING AN IMMEDIATE INVESTIGATION AND RECALL, IN MY OPINION. RIGHT NOW I FEEL MY RDX IS UNSAFE AT ANY SPEED WITH THE POTENTIAL OF CAUSING SERIOUS INJURY OR DEATH.
Mfg Campaign: 11164683
Recall Date: Jan 2, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TILL TODAY WHEN I WAS INFORMED THAT THAT THIS IS A SOFTWARE ISSUE AND THAT A SOFTWARE VEHICLE UPDATE IS REQUIRED. HOWEVER THIS IS NOT AVAILABLE, HAS NOT BEEN AVAILABLE FOR AROUND 6 MONTHS AND NO TIMELINE HAS BEEN OFFERED FOR THIS UPDATE. I REGARD THIS AS A SAFETY AND DRIVER DISTRACTION ISSUE THAT CAN LEAD TO COLLISIONS. ACURA NEEDS TO PLACE A HIGHER PRIORITY ON THIS ISSUE IN ORDER TO PROVIDE OWNERS WITH A SAFER DRIVING ENVIRONMENT.
Corrective Action:
TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TILL TODAY WHEN I WAS INFORMED THAT THAT THIS IS A SOFTWARE ISSUE AND THAT A SOFTWARE VEHICLE UPDATE IS REQUIRED. HOWEVER THIS IS NOT AVAILABLE, HAS NOT BEEN AVAILABLE FOR AROUND 6 MONTHS AND NO TIMELINE HAS BEEN OFFERED FOR THIS UPDATE. I REGARD THIS AS A SAFETY AND DRIVER DISTRACTION ISSUE THAT CAN LEAD TO COLLISIONS. ACURA NEEDS TO PLACE A HIGHER PRIORITY ON THIS ISSUE IN ORDER TO PROVIDE OWNERS WITH A SAFER DRIVING ENVIRONMENT.
Additional Notes:
TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TILL TODAY WHEN I WAS INFORMED THAT THAT THIS IS A SOFTWARE ISSUE AND THAT A SOFTWARE VEHICLE UPDATE IS REQUIRED. HOWEVER THIS IS NOT AVAILABLE, HAS NOT BEEN AVAILABLE FOR AROUND 6 MONTHS AND NO TIMELINE HAS BEEN OFFERED FOR THIS UPDATE. I REGARD THIS AS A SAFETY AND DRIVER DISTRACTION ISSUE THAT CAN LEAD TO COLLISIONS. ACURA NEEDS TO PLACE A HIGHER PRIORITY ON THIS ISSUE IN ORDER TO PROVIDE OWNERS WITH A SAFER DRIVING ENVIRONMENT.
Mfg Campaign: 11160804
Recall Date: Dec 11, 2018
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TILL TODAY WHEN I WAS INFORMED THAT THAT THIS IS A SOFTWARE ISSUE AND THAT A SOFTWARE VEHICLE UPDATE IS REQUIRED. HOWEVER THIS IS NOT AVAILABLE, HAS NOT BEEN AVAILABLE FOR AROUND 6 MONTHS AND NO TIMELINE HAS BEEN OFFERED FOR THIS UPDATE. I REGARD THIS AS A SAFETY AND DRIVER DISTRACTION ISSUE THAT CAN LEAD TO COLLISIONS. ACURA NEEDS TO PLACE A HIGHER PRIORITY ON THIS ISSUE IN ORDER TO PROVIDE OWNERS WITH A SAFER DRIVING ENVIRONMENT.
Corrective Action:
TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TILL TODAY WHEN I WAS INFORMED THAT THAT THIS IS A SOFTWARE ISSUE AND THAT A SOFTWARE VEHICLE UPDATE IS REQUIRED. HOWEVER THIS IS NOT AVAILABLE, HAS NOT BEEN AVAILABLE FOR AROUND 6 MONTHS AND NO TIMELINE HAS BEEN OFFERED FOR THIS UPDATE. I REGARD THIS AS A SAFETY AND DRIVER DISTRACTION ISSUE THAT CAN LEAD TO COLLISIONS. ACURA NEEDS TO PLACE A HIGHER PRIORITY ON THIS ISSUE IN ORDER TO PROVIDE OWNERS WITH A SAFER DRIVING ENVIRONMENT.
Additional Notes:
TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TILL TODAY WHEN I WAS INFORMED THAT THAT THIS IS A SOFTWARE ISSUE AND THAT A SOFTWARE VEHICLE UPDATE IS REQUIRED. HOWEVER THIS IS NOT AVAILABLE, HAS NOT BEEN AVAILABLE FOR AROUND 6 MONTHS AND NO TIMELINE HAS BEEN OFFERED FOR THIS UPDATE. I REGARD THIS AS A SAFETY AND DRIVER DISTRACTION ISSUE THAT CAN LEAD TO COLLISIONS. ACURA NEEDS TO PLACE A HIGHER PRIORITY ON THIS ISSUE IN ORDER TO PROVIDE OWNERS WITH A SAFER DRIVING ENVIRONMENT.
Mfg Campaign: 11160804
Recall Date: Dec 11, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ADAPTIVE CRUISE CONTROL FAILED TO DETECT VEHICLE IN FRONT, NEAR COLLISION. LOOKS TO BE RELATED TO SOFTWARE/FIRMWARE AS OTHER INSTRUMENTATION ALSO APPEARED TO HANG/PAUSE. VEHICLE WAS ALSO SOLD WITHOUT A WORKING HORN
Corrective Action:
ADAPTIVE CRUISE CONTROL FAILED TO DETECT VEHICLE IN FRONT, NEAR COLLISION. LOOKS TO BE RELATED TO SOFTWARE/FIRMWARE AS OTHER INSTRUMENTATION ALSO APPEARED TO HANG/PAUSE. VEHICLE WAS ALSO SOLD WITHOUT A WORKING HORN
Additional Notes:
ADAPTIVE CRUISE CONTROL FAILED TO DETECT VEHICLE IN FRONT, NEAR COLLISION. LOOKS TO BE RELATED TO SOFTWARE/FIRMWARE AS OTHER INSTRUMENTATION ALSO APPEARED TO HANG/PAUSE. VEHICLE WAS ALSO SOLD WITHOUT A WORKING HORN
Mfg Campaign: 11150651
Recall Date: Nov 9, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VOICE RECOGNITION WITH APPLE CARPLAY AND 3RD PARTY APPS FAILS TO FUNCTION WHICH CAN LEAD TO DRIVER DISTRACTION RESULTING IN COLLISIONS. THIS IS AN APPLE ISSUE, NOT AN ACURA ISSUE. THIRD PARTY APPS FOR APPLE CARPLAY HAVE BEEN RELEASED SEVERAL WEEKS AGO FROM THIS DATE BUT VOICE RECOGNITION WILL NOT WORK WITH THEM, AT LEAST IN THE 2019 ACURA RDX (LISTED AS COMPATIBLE) AND MOST LIKELY ALL VEHICLES THAT DO NOT HAVE TOUCHSCREENS. I HAVE DONE EXHAUSTIVE TESTING ON THIS ISSUE AND REPORTED IT TO THE HIGHEST LEVELS OF APPLE THAT APPLECARE WILL ALLOW ME TO GO BUT I GET 'STONEWALLED' ABOUT THIS WITH APPLE CLAIMING IT IS A PROBLEM WITH GOOGLE MAPS AND WAZE, NOT CARPLAY. HOWEVER BOTH APPS USE THE THE SAME GUI WHICH SENDS ME A MESSAGE THAT IT IS AN ISSUE WITH THE CARPLAY SOFTWARE LIBRARY, NOT THE 3RD PARTY APPS. HOWEVER APPLE REFUSES TO ACKNOWLEDGE THIS OR GIVE A HIGH PRIORITY TO RESOLVING IT. I AM OF THE OPINION IT IS A SERIOUS SAFETY ISSUE AS IT CAN LEAD TO DRIVER DISTRACTION RESULTING IN ACCIDENTS AND POSSIBLE INJURY OR DEATH. I HAVE SUGGESTED TO APPLE, AND GOOGLE THAT THE APPS BE DISABLED IN CARPLAY UNTIL THIS ISSUE IS RESOLVED BUT HAVE FAILED TO RECEIVE ANY ACKNOWLEDGEMENT TO THIS SUGGESTION. EXTENSIVE DOCUMENTATION OF APPLE'S REFUSAL TO ACKNOWLEDGE THIS ISSUE IS AVAILABLE UPON REQUEST. THIS HAS BEEN AN ISSUE FOR MANY WEEKS NOW. WITH THE LATEST ATTEMPT ON THE DATE BELOW. GOOGLE, CREATOR OF THE CURRENT 3RD PARTY APPS HAS ALSO BEEN INFORMED WITH NO RESPONSE.
Corrective Action:
VOICE RECOGNITION WITH APPLE CARPLAY AND 3RD PARTY APPS FAILS TO FUNCTION WHICH CAN LEAD TO DRIVER DISTRACTION RESULTING IN COLLISIONS. THIS IS AN APPLE ISSUE, NOT AN ACURA ISSUE. THIRD PARTY APPS FOR APPLE CARPLAY HAVE BEEN RELEASED SEVERAL WEEKS AGO FROM THIS DATE BUT VOICE RECOGNITION WILL NOT WORK WITH THEM, AT LEAST IN THE 2019 ACURA RDX (LISTED AS COMPATIBLE) AND MOST LIKELY ALL VEHICLES THAT DO NOT HAVE TOUCHSCREENS. I HAVE DONE EXHAUSTIVE TESTING ON THIS ISSUE AND REPORTED IT TO THE HIGHEST LEVELS OF APPLE THAT APPLECARE WILL ALLOW ME TO GO BUT I GET 'STONEWALLED' ABOUT THIS WITH APPLE CLAIMING IT IS A PROBLEM WITH GOOGLE MAPS AND WAZE, NOT CARPLAY. HOWEVER BOTH APPS USE THE THE SAME GUI WHICH SENDS ME A MESSAGE THAT IT IS AN ISSUE WITH THE CARPLAY SOFTWARE LIBRARY, NOT THE 3RD PARTY APPS. HOWEVER APPLE REFUSES TO ACKNOWLEDGE THIS OR GIVE A HIGH PRIORITY TO RESOLVING IT. I AM OF THE OPINION IT IS A SERIOUS SAFETY ISSUE AS IT CAN LEAD TO DRIVER DISTRACTION RESULTING IN ACCIDENTS AND POSSIBLE INJURY OR DEATH. I HAVE SUGGESTED TO APPLE, AND GOOGLE THAT THE APPS BE DISABLED IN CARPLAY UNTIL THIS ISSUE IS RESOLVED BUT HAVE FAILED TO RECEIVE ANY ACKNOWLEDGEMENT TO THIS SUGGESTION. EXTENSIVE DOCUMENTATION OF APPLE'S REFUSAL TO ACKNOWLEDGE THIS ISSUE IS AVAILABLE UPON REQUEST. THIS HAS BEEN AN ISSUE FOR MANY WEEKS NOW. WITH THE LATEST ATTEMPT ON THE DATE BELOW. GOOGLE, CREATOR OF THE CURRENT 3RD PARTY APPS HAS ALSO BEEN INFORMED WITH NO RESPONSE.
Additional Notes:
VOICE RECOGNITION WITH APPLE CARPLAY AND 3RD PARTY APPS FAILS TO FUNCTION WHICH CAN LEAD TO DRIVER DISTRACTION RESULTING IN COLLISIONS. THIS IS AN APPLE ISSUE, NOT AN ACURA ISSUE. THIRD PARTY APPS FOR APPLE CARPLAY HAVE BEEN RELEASED SEVERAL WEEKS AGO FROM THIS DATE BUT VOICE RECOGNITION WILL NOT WORK WITH THEM, AT LEAST IN THE 2019 ACURA RDX (LISTED AS COMPATIBLE) AND MOST LIKELY ALL VEHICLES THAT DO NOT HAVE TOUCHSCREENS. I HAVE DONE EXHAUSTIVE TESTING ON THIS ISSUE AND REPORTED IT TO THE HIGHEST LEVELS OF APPLE THAT APPLECARE WILL ALLOW ME TO GO BUT I GET 'STONEWALLED' ABOUT THIS WITH APPLE CLAIMING IT IS A PROBLEM WITH GOOGLE MAPS AND WAZE, NOT CARPLAY. HOWEVER BOTH APPS USE THE THE SAME GUI WHICH SENDS ME A MESSAGE THAT IT IS AN ISSUE WITH THE CARPLAY SOFTWARE LIBRARY, NOT THE 3RD PARTY APPS. HOWEVER APPLE REFUSES TO ACKNOWLEDGE THIS OR GIVE A HIGH PRIORITY TO RESOLVING IT. I AM OF THE OPINION IT IS A SERIOUS SAFETY ISSUE AS IT CAN LEAD TO DRIVER DISTRACTION RESULTING IN ACCIDENTS AND POSSIBLE INJURY OR DEATH. I HAVE SUGGESTED TO APPLE, AND GOOGLE THAT THE APPS BE DISABLED IN CARPLAY UNTIL THIS ISSUE IS RESOLVED BUT HAVE FAILED TO RECEIVE ANY ACKNOWLEDGEMENT TO THIS SUGGESTION. EXTENSIVE DOCUMENTATION OF APPLE'S REFUSAL TO ACKNOWLEDGE THIS ISSUE IS AVAILABLE UPON REQUEST. THIS HAS BEEN AN ISSUE FOR MANY WEEKS NOW. WITH THE LATEST ATTEMPT ON THE DATE BELOW. GOOGLE, CREATOR OF THE CURRENT 3RD PARTY APPS HAS ALSO BEEN INFORMED WITH NO RESPONSE.
Mfg Campaign: 11142625
Recall Date: Oct 25, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VOICE RECOGNITION WITH APPLE CARPLAY AND 3RD PARTY APPS FAILS TO FUNCTION WHICH CAN LEAD TO DRIVER DISTRACTION RESULTING IN COLLISIONS. THIS IS AN APPLE ISSUE, NOT AN ACURA ISSUE. THIRD PARTY APPS FOR APPLE CARPLAY HAVE BEEN RELEASED SEVERAL WEEKS AGO FROM THIS DATE BUT VOICE RECOGNITION WILL NOT WORK WITH THEM, AT LEAST IN THE 2019 ACURA RDX (LISTED AS COMPATIBLE) AND MOST LIKELY ALL VEHICLES THAT DO NOT HAVE TOUCHSCREENS. I HAVE DONE EXHAUSTIVE TESTING ON THIS ISSUE AND REPORTED IT TO THE HIGHEST LEVELS OF APPLE THAT APPLECARE WILL ALLOW ME TO GO BUT I GET 'STONEWALLED' ABOUT THIS WITH APPLE CLAIMING IT IS A PROBLEM WITH GOOGLE MAPS AND WAZE, NOT CARPLAY. HOWEVER BOTH APPS USE THE THE SAME GUI WHICH SENDS ME A MESSAGE THAT IT IS AN ISSUE WITH THE CARPLAY SOFTWARE LIBRARY, NOT THE 3RD PARTY APPS. HOWEVER APPLE REFUSES TO ACKNOWLEDGE THIS OR GIVE A HIGH PRIORITY TO RESOLVING IT. I AM OF THE OPINION IT IS A SERIOUS SAFETY ISSUE AS IT CAN LEAD TO DRIVER DISTRACTION RESULTING IN ACCIDENTS AND POSSIBLE INJURY OR DEATH. I HAVE SUGGESTED TO APPLE, AND GOOGLE THAT THE APPS BE DISABLED IN CARPLAY UNTIL THIS ISSUE IS RESOLVED BUT HAVE FAILED TO RECEIVE ANY ACKNOWLEDGEMENT TO THIS SUGGESTION. EXTENSIVE DOCUMENTATION OF APPLE'S REFUSAL TO ACKNOWLEDGE THIS ISSUE IS AVAILABLE UPON REQUEST. THIS HAS BEEN AN ISSUE FOR MANY WEEKS NOW. WITH THE LATEST ATTEMPT ON THE DATE BELOW. GOOGLE, CREATOR OF THE CURRENT 3RD PARTY APPS HAS ALSO BEEN INFORMED WITH NO RESPONSE.
Corrective Action:
VOICE RECOGNITION WITH APPLE CARPLAY AND 3RD PARTY APPS FAILS TO FUNCTION WHICH CAN LEAD TO DRIVER DISTRACTION RESULTING IN COLLISIONS. THIS IS AN APPLE ISSUE, NOT AN ACURA ISSUE. THIRD PARTY APPS FOR APPLE CARPLAY HAVE BEEN RELEASED SEVERAL WEEKS AGO FROM THIS DATE BUT VOICE RECOGNITION WILL NOT WORK WITH THEM, AT LEAST IN THE 2019 ACURA RDX (LISTED AS COMPATIBLE) AND MOST LIKELY ALL VEHICLES THAT DO NOT HAVE TOUCHSCREENS. I HAVE DONE EXHAUSTIVE TESTING ON THIS ISSUE AND REPORTED IT TO THE HIGHEST LEVELS OF APPLE THAT APPLECARE WILL ALLOW ME TO GO BUT I GET 'STONEWALLED' ABOUT THIS WITH APPLE CLAIMING IT IS A PROBLEM WITH GOOGLE MAPS AND WAZE, NOT CARPLAY. HOWEVER BOTH APPS USE THE THE SAME GUI WHICH SENDS ME A MESSAGE THAT IT IS AN ISSUE WITH THE CARPLAY SOFTWARE LIBRARY, NOT THE 3RD PARTY APPS. HOWEVER APPLE REFUSES TO ACKNOWLEDGE THIS OR GIVE A HIGH PRIORITY TO RESOLVING IT. I AM OF THE OPINION IT IS A SERIOUS SAFETY ISSUE AS IT CAN LEAD TO DRIVER DISTRACTION RESULTING IN ACCIDENTS AND POSSIBLE INJURY OR DEATH. I HAVE SUGGESTED TO APPLE, AND GOOGLE THAT THE APPS BE DISABLED IN CARPLAY UNTIL THIS ISSUE IS RESOLVED BUT HAVE FAILED TO RECEIVE ANY ACKNOWLEDGEMENT TO THIS SUGGESTION. EXTENSIVE DOCUMENTATION OF APPLE'S REFUSAL TO ACKNOWLEDGE THIS ISSUE IS AVAILABLE UPON REQUEST. THIS HAS BEEN AN ISSUE FOR MANY WEEKS NOW. WITH THE LATEST ATTEMPT ON THE DATE BELOW. GOOGLE, CREATOR OF THE CURRENT 3RD PARTY APPS HAS ALSO BEEN INFORMED WITH NO RESPONSE.
Additional Notes:
VOICE RECOGNITION WITH APPLE CARPLAY AND 3RD PARTY APPS FAILS TO FUNCTION WHICH CAN LEAD TO DRIVER DISTRACTION RESULTING IN COLLISIONS. THIS IS AN APPLE ISSUE, NOT AN ACURA ISSUE. THIRD PARTY APPS FOR APPLE CARPLAY HAVE BEEN RELEASED SEVERAL WEEKS AGO FROM THIS DATE BUT VOICE RECOGNITION WILL NOT WORK WITH THEM, AT LEAST IN THE 2019 ACURA RDX (LISTED AS COMPATIBLE) AND MOST LIKELY ALL VEHICLES THAT DO NOT HAVE TOUCHSCREENS. I HAVE DONE EXHAUSTIVE TESTING ON THIS ISSUE AND REPORTED IT TO THE HIGHEST LEVELS OF APPLE THAT APPLECARE WILL ALLOW ME TO GO BUT I GET 'STONEWALLED' ABOUT THIS WITH APPLE CLAIMING IT IS A PROBLEM WITH GOOGLE MAPS AND WAZE, NOT CARPLAY. HOWEVER BOTH APPS USE THE THE SAME GUI WHICH SENDS ME A MESSAGE THAT IT IS AN ISSUE WITH THE CARPLAY SOFTWARE LIBRARY, NOT THE 3RD PARTY APPS. HOWEVER APPLE REFUSES TO ACKNOWLEDGE THIS OR GIVE A HIGH PRIORITY TO RESOLVING IT. I AM OF THE OPINION IT IS A SERIOUS SAFETY ISSUE AS IT CAN LEAD TO DRIVER DISTRACTION RESULTING IN ACCIDENTS AND POSSIBLE INJURY OR DEATH. I HAVE SUGGESTED TO APPLE, AND GOOGLE THAT THE APPS BE DISABLED IN CARPLAY UNTIL THIS ISSUE IS RESOLVED BUT HAVE FAILED TO RECEIVE ANY ACKNOWLEDGEMENT TO THIS SUGGESTION. EXTENSIVE DOCUMENTATION OF APPLE'S REFUSAL TO ACKNOWLEDGE THIS ISSUE IS AVAILABLE UPON REQUEST. THIS HAS BEEN AN ISSUE FOR MANY WEEKS NOW. WITH THE LATEST ATTEMPT ON THE DATE BELOW. GOOGLE, CREATOR OF THE CURRENT 3RD PARTY APPS HAS ALSO BEEN INFORMED WITH NO RESPONSE.
Mfg Campaign: 11142625
Recall Date: Oct 25, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE ELECTRONICS ON THE VEHICLE - THE PHONE, NAVIGATION SYSTEM, RADIO - FREEZE UP AND WON'T FUNCTION. THE NAVIGATION SYSTEM'S KEYPAD DOESN'T WORK. APPARENTLY THIS IS NOW A FREQUENT PROBLEM ON 2019 ACURA RDX'S
Corrective Action:
THE ELECTRONICS ON THE VEHICLE - THE PHONE, NAVIGATION SYSTEM, RADIO - FREEZE UP AND WON'T FUNCTION. THE NAVIGATION SYSTEM'S KEYPAD DOESN'T WORK. APPARENTLY THIS IS NOW A FREQUENT PROBLEM ON 2019 ACURA RDX'S
Additional Notes:
THE ELECTRONICS ON THE VEHICLE - THE PHONE, NAVIGATION SYSTEM, RADIO - FREEZE UP AND WON'T FUNCTION. THE NAVIGATION SYSTEM'S KEYPAD DOESN'T WORK. APPARENTLY THIS IS NOW A FREQUENT PROBLEM ON 2019 ACURA RDX'S
Mfg Campaign: 11138815
Recall Date: Oct 6, 2018
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE REAR HATCH UNEXPECTEDLY CLOSES AND FAILS TO REVERSE WHEN ENCOUNTERING RESISTANCE, WHILE IT IS STATIONARY. I WAS BENT OVER THE REAR BUMPER LOADING ITEMS WHEN SUDDENLY THE REAR HATCH CLOSED ON TOP OF ME. I SQUEEZED OUT AND THE HATCH CLOSED. THE HATCH ALSO UNEXPECTEDLY CLOSED, HITTING MY WIFE IN THE HEAD. ON ANOTHER OCCASION, THE HATCH UNEXPECTEDLY CLOSED WHEN ONLY THE SHOPPING CART WAS NEAR THE REAR BUMPER. THE LOCAL ACURA SERVICE MANAGER DUPLICATED THAT THE HATCH WILL NOT REVERSE WHEN ENCOUNTERING SIGNIFICANT RESISTANCE. THE SERVICE DEPARTMENT STATED THAT ACURA DOES NOT HAVE A FIX FOR THE PROBLEM. THIS VEHICLE IN ITS CURRENT CONFIGURATION IS UNSAFE. SOMEONE (I.E. A YOUNG CHILD) IS GOING TO BE INJURED WHEN THE HATCH CLOSES ON THEM. PAGE 167 OF THE ACURA RDX OWNER'S MANUAL STATES THAT THE HATCH WILL REVERSE ITS COURSE WHEN ENCOUNTERING RESISTANCE.
Corrective Action:
THE REAR HATCH UNEXPECTEDLY CLOSES AND FAILS TO REVERSE WHEN ENCOUNTERING RESISTANCE, WHILE IT IS STATIONARY. I WAS BENT OVER THE REAR BUMPER LOADING ITEMS WHEN SUDDENLY THE REAR HATCH CLOSED ON TOP OF ME. I SQUEEZED OUT AND THE HATCH CLOSED. THE HATCH ALSO UNEXPECTEDLY CLOSED, HITTING MY WIFE IN THE HEAD. ON ANOTHER OCCASION, THE HATCH UNEXPECTEDLY CLOSED WHEN ONLY THE SHOPPING CART WAS NEAR THE REAR BUMPER. THE LOCAL ACURA SERVICE MANAGER DUPLICATED THAT THE HATCH WILL NOT REVERSE WHEN ENCOUNTERING SIGNIFICANT RESISTANCE. THE SERVICE DEPARTMENT STATED THAT ACURA DOES NOT HAVE A FIX FOR THE PROBLEM. THIS VEHICLE IN ITS CURRENT CONFIGURATION IS UNSAFE. SOMEONE (I.E. A YOUNG CHILD) IS GOING TO BE INJURED WHEN THE HATCH CLOSES ON THEM. PAGE 167 OF THE ACURA RDX OWNER'S MANUAL STATES THAT THE HATCH WILL REVERSE ITS COURSE WHEN ENCOUNTERING RESISTANCE.
Additional Notes:
THE REAR HATCH UNEXPECTEDLY CLOSES AND FAILS TO REVERSE WHEN ENCOUNTERING RESISTANCE, WHILE IT IS STATIONARY. I WAS BENT OVER THE REAR BUMPER LOADING ITEMS WHEN SUDDENLY THE REAR HATCH CLOSED ON TOP OF ME. I SQUEEZED OUT AND THE HATCH CLOSED. THE HATCH ALSO UNEXPECTEDLY CLOSED, HITTING MY WIFE IN THE HEAD. ON ANOTHER OCCASION, THE HATCH UNEXPECTEDLY CLOSED WHEN ONLY THE SHOPPING CART WAS NEAR THE REAR BUMPER. THE LOCAL ACURA SERVICE MANAGER DUPLICATED THAT THE HATCH WILL NOT REVERSE WHEN ENCOUNTERING SIGNIFICANT RESISTANCE. THE SERVICE DEPARTMENT STATED THAT ACURA DOES NOT HAVE A FIX FOR THE PROBLEM. THIS VEHICLE IN ITS CURRENT CONFIGURATION IS UNSAFE. SOMEONE (I.E. A YOUNG CHILD) IS GOING TO BE INJURED WHEN THE HATCH CLOSES ON THEM. PAGE 167 OF THE ACURA RDX OWNER'S MANUAL STATES THAT THE HATCH WILL REVERSE ITS COURSE WHEN ENCOUNTERING RESISTANCE.
Mfg Campaign: 11130066
Recall Date: Sep 18, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.
Corrective Action:
THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.
Additional Notes:
THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.
Mfg Campaign: 11127942
Recall Date: Sep 6, 2018
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.
Corrective Action:
THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.
Additional Notes:
THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.
Mfg Campaign: 11127942
Recall Date: Sep 6, 2018
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.
Corrective Action:
THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.
Additional Notes:
THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.
Mfg Campaign: 11127942
Recall Date: Sep 6, 2018
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
REAR SEATBELTS ARE NOT SAFE FOR CHILDREN. THERE IS A LARGE GAP BETWEEN THE SEATBELT AND THE CHILD (5 YEAR OLD AND 9 YEAR OLD). FOR THE 9 YEAR OLD THE SEATBELT CROSSES HIS FACE. IT IS ANCHORED TOO HIGH AND TOO FAR FORWARD FROM THE SEAT,. THE SEATBELT CANNOT BE ADJUSTED AND THE SEATBACK CANNOT BE ADJUSTED. THE ACURA MANUAL SHOWS A PICTURE OF A GAP AND STATED THIS IS NOT SAFE (IN AN EXAMPLE WHEN YOU HAVE ADJUSTABLE SEATS - TO NOT ADJUST WHERE IT CREATES A BIG GAP). WHEN I DISCOVERED THIS AFTER PURCHASING THE CAR, THE DEALER WOULD NOT LET ME LEAVE UNTIL I PUT MY 5 YEAR OLD IN A BOOSTER "WITH SEATBACK" TO HOLD THE SEATBELT IN PLACE DUE TO THE ISSUE. ACURA OFFERED TO GIVE ME MONEY TO BUY 3 BOOSTERS WITH SEATBACK TO KEEP IN THE CAR IN CASE I TRAVELED WITH KIDS. THEY SAID IT WAS A MANUFACTURED THAT WAY AND THEY COULD NOT FIX ANYTHING. THE SEATBELT ADAPTERS THEY WANT ME TO PURCHASE ARE NOT FOR COMFORT BUT TO SAFELY BE ABLE TO TRANSPORT KIDS IN MY CAR.
Corrective Action:
REAR SEATBELTS ARE NOT SAFE FOR CHILDREN. THERE IS A LARGE GAP BETWEEN THE SEATBELT AND THE CHILD (5 YEAR OLD AND 9 YEAR OLD). FOR THE 9 YEAR OLD THE SEATBELT CROSSES HIS FACE. IT IS ANCHORED TOO HIGH AND TOO FAR FORWARD FROM THE SEAT,. THE SEATBELT CANNOT BE ADJUSTED AND THE SEATBACK CANNOT BE ADJUSTED. THE ACURA MANUAL SHOWS A PICTURE OF A GAP AND STATED THIS IS NOT SAFE (IN AN EXAMPLE WHEN YOU HAVE ADJUSTABLE SEATS - TO NOT ADJUST WHERE IT CREATES A BIG GAP). WHEN I DISCOVERED THIS AFTER PURCHASING THE CAR, THE DEALER WOULD NOT LET ME LEAVE UNTIL I PUT MY 5 YEAR OLD IN A BOOSTER "WITH SEATBACK" TO HOLD THE SEATBELT IN PLACE DUE TO THE ISSUE. ACURA OFFERED TO GIVE ME MONEY TO BUY 3 BOOSTERS WITH SEATBACK TO KEEP IN THE CAR IN CASE I TRAVELED WITH KIDS. THEY SAID IT WAS A MANUFACTURED THAT WAY AND THEY COULD NOT FIX ANYTHING. THE SEATBELT ADAPTERS THEY WANT ME TO PURCHASE ARE NOT FOR COMFORT BUT TO SAFELY BE ABLE TO TRANSPORT KIDS IN MY CAR.
Additional Notes:
REAR SEATBELTS ARE NOT SAFE FOR CHILDREN. THERE IS A LARGE GAP BETWEEN THE SEATBELT AND THE CHILD (5 YEAR OLD AND 9 YEAR OLD). FOR THE 9 YEAR OLD THE SEATBELT CROSSES HIS FACE. IT IS ANCHORED TOO HIGH AND TOO FAR FORWARD FROM THE SEAT,. THE SEATBELT CANNOT BE ADJUSTED AND THE SEATBACK CANNOT BE ADJUSTED. THE ACURA MANUAL SHOWS A PICTURE OF A GAP AND STATED THIS IS NOT SAFE (IN AN EXAMPLE WHEN YOU HAVE ADJUSTABLE SEATS - TO NOT ADJUST WHERE IT CREATES A BIG GAP). WHEN I DISCOVERED THIS AFTER PURCHASING THE CAR, THE DEALER WOULD NOT LET ME LEAVE UNTIL I PUT MY 5 YEAR OLD IN A BOOSTER "WITH SEATBACK" TO HOLD THE SEATBELT IN PLACE DUE TO THE ISSUE. ACURA OFFERED TO GIVE ME MONEY TO BUY 3 BOOSTERS WITH SEATBACK TO KEEP IN THE CAR IN CASE I TRAVELED WITH KIDS. THEY SAID IT WAS A MANUFACTURED THAT WAY AND THEY COULD NOT FIX ANYTHING. THE SEATBELT ADAPTERS THEY WANT ME TO PURCHASE ARE NOT FOR COMFORT BUT TO SAFELY BE ABLE TO TRANSPORT KIDS IN MY CAR.
Mfg Campaign: 11127957
Recall Date: Sep 6, 2018
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE LOADING ITEMS IN THE REAR OF THE SUV, WHILE THE VEHICLE WAS STATIONARY, THE TAILGATE ACTIVATED AND CLOSED, PINNING ME BETWEEN THE BODY AND THE TAILGATE. ADDITIONALLY, THE TAILGATE ON THE CAR UNEXPECTEDLY CLOSED AT A DIFFERENT TIME, STRIKING MY WIFE IN THE HEAD. ON BOTH OCCASIONS THE TAILGATE FAILED TO REVERSE ITS CLOSING MOTION WHEN ENCOUNTERING INTERFERENCE.
Corrective Action:
WHILE LOADING ITEMS IN THE REAR OF THE SUV, WHILE THE VEHICLE WAS STATIONARY, THE TAILGATE ACTIVATED AND CLOSED, PINNING ME BETWEEN THE BODY AND THE TAILGATE. ADDITIONALLY, THE TAILGATE ON THE CAR UNEXPECTEDLY CLOSED AT A DIFFERENT TIME, STRIKING MY WIFE IN THE HEAD. ON BOTH OCCASIONS THE TAILGATE FAILED TO REVERSE ITS CLOSING MOTION WHEN ENCOUNTERING INTERFERENCE.
Additional Notes:
WHILE LOADING ITEMS IN THE REAR OF THE SUV, WHILE THE VEHICLE WAS STATIONARY, THE TAILGATE ACTIVATED AND CLOSED, PINNING ME BETWEEN THE BODY AND THE TAILGATE. ADDITIONALLY, THE TAILGATE ON THE CAR UNEXPECTEDLY CLOSED AT A DIFFERENT TIME, STRIKING MY WIFE IN THE HEAD. ON BOTH OCCASIONS THE TAILGATE FAILED TO REVERSE ITS CLOSING MOTION WHEN ENCOUNTERING INTERFERENCE.
Mfg Campaign: 11122852
Recall Date: Aug 27, 2018
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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