ACURA RDX 2019

Complete listing of complaints and recalls for this vehicle

454
Complaints
116
Recalls

Complaints & Recalls

454 Complaints 116 Recalls

Official Safety Recalls - Important!

116 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V158000 SAFETY RECALL
448.6K Vehicles Affected
Recall Date: Mar 9, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

Potential Risk:
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: NDA, QDB, BDC, MDD
Notice Date: Apr 18, 2023
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V314000 SAFETY RECALL
136K Vehicles Affected
Recall Date: May 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Notice Date: Jul 22, 2020
Recall Date: May 28, 2020

Consumer Complaints

454 Complaints
Honda (american Honda Motor Co.)
Campaign: 11638969 Other
Jan 27, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE BACK WINDOW OF THE RDX RANDOMLY SHATTERED. I HAD JUST FINISHED PUMPING GAS, CLOSED THE DOOR, AND THE WINDOW SHATTERED. I HAD TO DRIVE HOME WITH A HOLE IN MY BACK WINDOW WITH GLASS FALLING AS I DROVE. I TOOK IT TO THE DEALER AND WAS TOLD BECAUSE MY CAR'S WARRANTY HAD EXPIRED, I HAD TO PAY $1200, AND I HAD TO WAIT SIX DAYS BEFORE IT COULD BE FIXED. HOWEVER, I WAS TOLD THIS IS A MANUFACTURER DEFEAT THAT HAS TO DO WITH THE DEFROST SYSTEM. THE DEALER NEVER LOOKED AT THE DAMAGE. I HAD TO GO THROUGH MY INSURANCE COMPANY. THERE WAS NO WARNING THAT THIS WOULD HAPPEN. I HAD TO GO ONLINE TO GAIN KNOWLEDGE THAT THIS IS A RECURRING ISSUE WITH RDXs from 2019-2023. I SHOULD NOT HAVE TO PUT OUT ANY MONEY FOR WHAT IS AN ACURA DEFECT.

Corrective Action:

THE BACK WINDOW OF THE RDX RANDOMLY SHATTERED. I HAD JUST FINISHED PUMPING GAS, CLOSED THE DOOR, AND THE WINDOW SHATTERED. I HAD TO DRIVE HOME WITH A HOLE IN MY BACK WINDOW WITH GLASS FALLING AS I DROVE. I TOOK IT TO THE DEALER AND WAS TOLD BECAUSE MY CAR'S WARRANTY HAD EXPIRED, I HAD TO PAY $1200, AND I HAD TO WAIT SIX DAYS BEFORE IT COULD BE FIXED. HOWEVER, I WAS TOLD THIS IS A MANUFACTURER DEFEAT THAT HAS TO DO WITH THE DEFROST SYSTEM. THE DEALER NEVER LOOKED AT THE DAMAGE. I HAD TO GO THROUGH MY INSURANCE COMPANY. THERE WAS NO WARNING THAT THIS WOULD HAPPEN. I HAD TO GO ONLINE TO GAIN KNOWLEDGE THAT THIS IS A RECURRING ISSUE WITH RDXs from 2019-2023. I SHOULD NOT HAVE TO PUT OUT ANY MONEY FOR WHAT IS AN ACURA DEFECT.

Additional Notes:

THE BACK WINDOW OF THE RDX RANDOMLY SHATTERED. I HAD JUST FINISHED PUMPING GAS, CLOSED THE DOOR, AND THE WINDOW SHATTERED. I HAD TO DRIVE HOME WITH A HOLE IN MY BACK WINDOW WITH GLASS FALLING AS I DROVE. I TOOK IT TO THE DEALER AND WAS TOLD BECAUSE MY CAR'S WARRANTY HAD EXPIRED, I HAD TO PAY $1200, AND I HAD TO WAIT SIX DAYS BEFORE IT COULD BE FIXED. HOWEVER, I WAS TOLD THIS IS A MANUFACTURER DEFEAT THAT HAS TO DO WITH THE DEFROST SYSTEM. THE DEALER NEVER LOOKED AT THE DAMAGE. I HAD TO GO THROUGH MY INSURANCE COMPANY. THERE WAS NO WARNING THAT THIS WOULD HAPPEN. I HAD TO GO ONLINE TO GAIN KNOWLEDGE THAT THIS IS A RECURRING ISSUE WITH RDXs from 2019-2023. I SHOULD NOT HAVE TO PUT OUT ANY MONEY FOR WHAT IS AN ACURA DEFECT.

Manufacturer: ACURA
Mfg Campaign: 11638969
Notice Date: Jan 27, 2025
Recall Date: Jan 27, 2025
Honda (american Honda Motor Co.)
Campaign: 11638664 Other
Jan 26, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Rear windshield spontaneously shattered while parked.

Corrective Action:

Rear windshield spontaneously shattered while parked.

Additional Notes:

Rear windshield spontaneously shattered while parked.

Manufacturer: ACURA
Mfg Campaign: 11638664
Notice Date: Jan 26, 2025
Recall Date: Jan 26, 2025
Honda (american Honda Motor Co.)
Campaign: 11638384 Other
Jan 24, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Want this documented as it was not previously back in 2022 when the glass shattered the first time. A very cold January day in 2022. Used auto start and defroster. Came out of work whole back window was shattered. Got in vehicle shut door glass fell in and went everywhere. Drove home with giant whole in back window about 8 miles and immediately put vehicle in garage. Called Acura Customer Relations was informed they have never heard of this happening received a case#. Heard nothing after and NEVER was notified of any TSB’s. Both times vehicle was under warranty/extended warranty.

Corrective Action:

Want this documented as it was not previously back in 2022 when the glass shattered the first time. A very cold January day in 2022. Used auto start and defroster. Came out of work whole back window was shattered. Got in vehicle shut door glass fell in and went everywhere. Drove home with giant whole in back window about 8 miles and immediately put vehicle in garage. Called Acura Customer Relations was informed they have never heard of this happening received a case#. Heard nothing after and NEVER was notified of any TSB’s. Both times vehicle was under warranty/extended warranty.

Additional Notes:

Want this documented as it was not previously back in 2022 when the glass shattered the first time. A very cold January day in 2022. Used auto start and defroster. Came out of work whole back window was shattered. Got in vehicle shut door glass fell in and went everywhere. Drove home with giant whole in back window about 8 miles and immediately put vehicle in garage. Called Acura Customer Relations was informed they have never heard of this happening received a case#. Heard nothing after and NEVER was notified of any TSB’s. Both times vehicle was under warranty/extended warranty.

Manufacturer: ACURA
Mfg Campaign: 11638384
Notice Date: Jan 24, 2025
Recall Date: Jan 24, 2025
Honda (american Honda Motor Co.)
Campaign: 11637623 Other
Jan 22, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Rear window in lift gate shattered upon normal door closure. Glass shards in the door.

Corrective Action:

Rear window in lift gate shattered upon normal door closure. Glass shards in the door.

Additional Notes:

Rear window in lift gate shattered upon normal door closure. Glass shards in the door.

Manufacturer: ACURA
Mfg Campaign: 11637623
Notice Date: Jan 22, 2025
Recall Date: Jan 22, 2025
Honda (american Honda Motor Co.)
Campaign: 11637395 Other
Jan 21, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My back window just shattered again, I had to get it replaced the first time 11 months ago. I just left class and I see this has happened. I’m highly upset about this and I want to know why is this happening to my car?

Corrective Action:

My back window just shattered again, I had to get it replaced the first time 11 months ago. I just left class and I see this has happened. I’m highly upset about this and I want to know why is this happening to my car?

Additional Notes:

My back window just shattered again, I had to get it replaced the first time 11 months ago. I just left class and I see this has happened. I’m highly upset about this and I want to know why is this happening to my car?

Manufacturer: ACURA
Mfg Campaign: 11637395
Notice Date: Jan 21, 2025
Recall Date: Jan 21, 2025
Honda (american Honda Motor Co.)
Campaign: 11637433 Other
Jan 21, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

I was driving down the street at about 35mph and brakes engaged.

Corrective Action:

I was driving down the street at about 35mph and brakes engaged.

Additional Notes:

I was driving down the street at about 35mph and brakes engaged.

Manufacturer: ACURA
Mfg Campaign: 11637433
Notice Date: Jan 21, 2025
Recall Date: Jan 21, 2025
Honda (american Honda Motor Co.)
Campaign: 11637433 Other
Jan 21, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I was driving down the street at about 35mph and brakes engaged.

Corrective Action:

I was driving down the street at about 35mph and brakes engaged.

Additional Notes:

I was driving down the street at about 35mph and brakes engaged.

Manufacturer: ACURA
Mfg Campaign: 11637433
Notice Date: Jan 21, 2025
Recall Date: Jan 21, 2025
Honda (american Honda Motor Co.)
Campaign: 11637013 Other
Jan 20, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Opened front driver side door and closed door. At that time, rear window shattered with no warning or reason.

Corrective Action:

Opened front driver side door and closed door. At that time, rear window shattered with no warning or reason.

Additional Notes:

Opened front driver side door and closed door. At that time, rear window shattered with no warning or reason.

Manufacturer: ACURA
Mfg Campaign: 11637013
Notice Date: Jan 20, 2025
Recall Date: Jan 20, 2025
Honda (american Honda Motor Co.)
Campaign: 11637083 Other
Jan 20, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

I went out to my car to leave work for lunch and discovered that my rear windshield had shattered between my arrival and leaving for lunch. I found out by closing my drivers' door and having a significant portion of the rear windshield fall into the back of the car, scattering glass everywhere. The entire rear glass was shattered and fell out of place with any movement of the car. There were no apparent cracks in the glass prior to shattering. The weather was unusually cold for this region, ranging between 16-22 degrees F when it shattered, and the car was parked in a parking deck, covered but exposed to the weather. Sky was clear and no rain/snow. I was on the 3rd level of the parking deck and backed into my space, facing the exterior of the deck, so no opportunity for a projectile to shatter the window.

Corrective Action:

I went out to my car to leave work for lunch and discovered that my rear windshield had shattered between my arrival and leaving for lunch. I found out by closing my drivers' door and having a significant portion of the rear windshield fall into the back of the car, scattering glass everywhere. The entire rear glass was shattered and fell out of place with any movement of the car. There were no apparent cracks in the glass prior to shattering. The weather was unusually cold for this region, ranging between 16-22 degrees F when it shattered, and the car was parked in a parking deck, covered but exposed to the weather. Sky was clear and no rain/snow. I was on the 3rd level of the parking deck and backed into my space, facing the exterior of the deck, so no opportunity for a projectile to shatter the window.

Additional Notes:

I went out to my car to leave work for lunch and discovered that my rear windshield had shattered between my arrival and leaving for lunch. I found out by closing my drivers' door and having a significant portion of the rear windshield fall into the back of the car, scattering glass everywhere. The entire rear glass was shattered and fell out of place with any movement of the car. There were no apparent cracks in the glass prior to shattering. The weather was unusually cold for this region, ranging between 16-22 degrees F when it shattered, and the car was parked in a parking deck, covered but exposed to the weather. Sky was clear and no rain/snow. I was on the 3rd level of the parking deck and backed into my space, facing the exterior of the deck, so no opportunity for a projectile to shatter the window.

Manufacturer: ACURA
Mfg Campaign: 11637083
Notice Date: Jan 20, 2025
Recall Date: Jan 20, 2025
Honda (american Honda Motor Co.)
Campaign: 11636033 Other
Jan 15, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Upon entering the vehicle while it was turned off, the rear window shattered unexpectedly when I closed the door, scattering pieces everywhere. If this had occurred while I was driving, the loud noise from the window breaking could have led to a serious accident. It startled me to the point where I ducked, as the sound was akin to a gunshot. This issue is reportedly common with the RDX, particularly the 2019 models. Unfortunately, the dealership informed me that it is not covered under warranty and there is no active recall. Due to the increased cost associated with my deductible, I opted for an aftermarket window installation. I am aware that a class action lawsuit is currently in progress regarding this matter, as well as Technical Service Bulletin 22-014, yet the dealership has declined to accept any responsibility.

Corrective Action:

Upon entering the vehicle while it was turned off, the rear window shattered unexpectedly when I closed the door, scattering pieces everywhere. If this had occurred while I was driving, the loud noise from the window breaking could have led to a serious accident. It startled me to the point where I ducked, as the sound was akin to a gunshot. This issue is reportedly common with the RDX, particularly the 2019 models. Unfortunately, the dealership informed me that it is not covered under warranty and there is no active recall. Due to the increased cost associated with my deductible, I opted for an aftermarket window installation. I am aware that a class action lawsuit is currently in progress regarding this matter, as well as Technical Service Bulletin 22-014, yet the dealership has declined to accept any responsibility.

Additional Notes:

Upon entering the vehicle while it was turned off, the rear window shattered unexpectedly when I closed the door, scattering pieces everywhere. If this had occurred while I was driving, the loud noise from the window breaking could have led to a serious accident. It startled me to the point where I ducked, as the sound was akin to a gunshot. This issue is reportedly common with the RDX, particularly the 2019 models. Unfortunately, the dealership informed me that it is not covered under warranty and there is no active recall. Due to the increased cost associated with my deductible, I opted for an aftermarket window installation. I am aware that a class action lawsuit is currently in progress regarding this matter, as well as Technical Service Bulletin 22-014, yet the dealership has declined to accept any responsibility.

Manufacturer: ACURA
Mfg Campaign: 11636033
Notice Date: Jan 15, 2025
Recall Date: Jan 15, 2025
Honda (american Honda Motor Co.)
Campaign: 11634776 Other
Jan 8, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Twice the back window on my 2019 Acura RDX has shattered in very cold temperatures. This happened in January 2022 and December 2024. The vehicle was parked both times. No warning just a loud boom noise. When getting in the car and gently closing the door after the glass shatters the glass fell into the back of the vehicle going everywhere. This is a major safety issue as the shattered glass can severely injure an adult/baby/pet. Twice this was replaced by my insurance company that I pay a pretty hefty premium on. I have been in contact with American Honda and they seem to be aware of the issue but only offer to possibly issue a onetime good faith reimbursement for one window which does not resolve this safety concern from happening over and over again. In 2022, the glass was replaced and the vehicle had to be taken to a body shop for the remaining glass to be vacuumed out and a solution applied to catch the remaining glass that rattled in the hatch. Only 90% was removed. In 2024 the glass was replaced 2 times as the first one was a defect and appeared wavy when driving. The glass went everywhere when being replaced all over my garage and driveway. The glass shop could only clean/vacuum so much. The glass continues to fall out of the tailgate when the hatch is opening/closing or when just pulling out of the driveway onto the road. When contacting American Honda they refused to pay for the tailgate to be vacuumed and solution applied and informed that I need to contact my local dealer. When I contacted my local Acura dealer they were willing to do the service but for a fee. American Honda currently has a class action lawsuit out of California for this issue. The only resolution is to replace the entire tailgate. Please take this into consideration and hold American Honda accountable for their actions of negligence in keeping their very loyal customers safe and demand they issue a recall for all vehicle owners as our safety depends on it.

Corrective Action:

Twice the back window on my 2019 Acura RDX has shattered in very cold temperatures. This happened in January 2022 and December 2024. The vehicle was parked both times. No warning just a loud boom noise. When getting in the car and gently closing the door after the glass shatters the glass fell into the back of the vehicle going everywhere. This is a major safety issue as the shattered glass can severely injure an adult/baby/pet. Twice this was replaced by my insurance company that I pay a pretty hefty premium on. I have been in contact with American Honda and they seem to be aware of the issue but only offer to possibly issue a onetime good faith reimbursement for one window which does not resolve this safety concern from happening over and over again. In 2022, the glass was replaced and the vehicle had to be taken to a body shop for the remaining glass to be vacuumed out and a solution applied to catch the remaining glass that rattled in the hatch. Only 90% was removed. In 2024 the glass was replaced 2 times as the first one was a defect and appeared wavy when driving. The glass went everywhere when being replaced all over my garage and driveway. The glass shop could only clean/vacuum so much. The glass continues to fall out of the tailgate when the hatch is opening/closing or when just pulling out of the driveway onto the road. When contacting American Honda they refused to pay for the tailgate to be vacuumed and solution applied and informed that I need to contact my local dealer. When I contacted my local Acura dealer they were willing to do the service but for a fee. American Honda currently has a class action lawsuit out of California for this issue. The only resolution is to replace the entire tailgate. Please take this into consideration and hold American Honda accountable for their actions of negligence in keeping their very loyal customers safe and demand they issue a recall for all vehicle owners as our safety depends on it.

Additional Notes:

Twice the back window on my 2019 Acura RDX has shattered in very cold temperatures. This happened in January 2022 and December 2024. The vehicle was parked both times. No warning just a loud boom noise. When getting in the car and gently closing the door after the glass shatters the glass fell into the back of the vehicle going everywhere. This is a major safety issue as the shattered glass can severely injure an adult/baby/pet. Twice this was replaced by my insurance company that I pay a pretty hefty premium on. I have been in contact with American Honda and they seem to be aware of the issue but only offer to possibly issue a onetime good faith reimbursement for one window which does not resolve this safety concern from happening over and over again. In 2022, the glass was replaced and the vehicle had to be taken to a body shop for the remaining glass to be vacuumed out and a solution applied to catch the remaining glass that rattled in the hatch. Only 90% was removed. In 2024 the glass was replaced 2 times as the first one was a defect and appeared wavy when driving. The glass went everywhere when being replaced all over my garage and driveway. The glass shop could only clean/vacuum so much. The glass continues to fall out of the tailgate when the hatch is opening/closing or when just pulling out of the driveway onto the road. When contacting American Honda they refused to pay for the tailgate to be vacuumed and solution applied and informed that I need to contact my local dealer. When I contacted my local Acura dealer they were willing to do the service but for a fee. American Honda currently has a class action lawsuit out of California for this issue. The only resolution is to replace the entire tailgate. Please take this into consideration and hold American Honda accountable for their actions of negligence in keeping their very loyal customers safe and demand they issue a recall for all vehicle owners as our safety depends on it.

Manufacturer: ACURA
Mfg Campaign: 11634776
Notice Date: Jan 8, 2025
Recall Date: Jan 8, 2025
Honda (american Honda Motor Co.)
Campaign: 11633901 Other
Jan 3, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My rear windshield glass shattered with no external impact traveling at 15 mph on a side street. The sound was very shocking and distracting. It sounded like a gunshot struck our vehicle. All the glass shattered and broke for no apparent reason. We had a pet in the back seat and were very distressed from this incident. I had to tape up the rear window with a garbage bag and duct tape in order to drive the vehicle, prevent glass from falling on the road behind me, rain damage, which then left me with no visibility and safety issue. No one was harmed fortunately but we had to then have window replaced/repaired by Safelite who advised us to look for a recall as they felt it was unusual and not common. When we notified Acura there was no recall for this issue. There were no warnings or messages prior to this failure. It was a shocking sudden experience! Now we have glass remnants that rattle within the back panel as they couldn’t fully be removed due to the construction of the vehicle. My vehicle is available for inspection if requested. I also have photos of the damage when it happened.

Corrective Action:

My rear windshield glass shattered with no external impact traveling at 15 mph on a side street. The sound was very shocking and distracting. It sounded like a gunshot struck our vehicle. All the glass shattered and broke for no apparent reason. We had a pet in the back seat and were very distressed from this incident. I had to tape up the rear window with a garbage bag and duct tape in order to drive the vehicle, prevent glass from falling on the road behind me, rain damage, which then left me with no visibility and safety issue. No one was harmed fortunately but we had to then have window replaced/repaired by Safelite who advised us to look for a recall as they felt it was unusual and not common. When we notified Acura there was no recall for this issue. There were no warnings or messages prior to this failure. It was a shocking sudden experience! Now we have glass remnants that rattle within the back panel as they couldn’t fully be removed due to the construction of the vehicle. My vehicle is available for inspection if requested. I also have photos of the damage when it happened.

Additional Notes:

My rear windshield glass shattered with no external impact traveling at 15 mph on a side street. The sound was very shocking and distracting. It sounded like a gunshot struck our vehicle. All the glass shattered and broke for no apparent reason. We had a pet in the back seat and were very distressed from this incident. I had to tape up the rear window with a garbage bag and duct tape in order to drive the vehicle, prevent glass from falling on the road behind me, rain damage, which then left me with no visibility and safety issue. No one was harmed fortunately but we had to then have window replaced/repaired by Safelite who advised us to look for a recall as they felt it was unusual and not common. When we notified Acura there was no recall for this issue. There were no warnings or messages prior to this failure. It was a shocking sudden experience! Now we have glass remnants that rattle within the back panel as they couldn’t fully be removed due to the construction of the vehicle. My vehicle is available for inspection if requested. I also have photos of the damage when it happened.

Manufacturer: ACURA
Mfg Campaign: 11633901
Notice Date: Jan 3, 2025
Recall Date: Jan 3, 2025
Honda (american Honda Motor Co.)
Campaign: 11633222 Other
Dec 30, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Myself and family members were getting into my vehicle. The drivers side door was closed and the rear windshield spontaneously shattered. There were no cracks or defects in the windshield prior to this occurring. I see that there is currently a class action lawsuit against Honda as other drivers have experienced similar issues with spontaneous shattering of the rear windshield. Fortunately, nobody was injured as the incident occurred while stationary, but this could have the potential to be very dangerous as it caused quite a startle. If we were in motion, I could see how it could pose potential for accidents. The shattered glass also fell on my child’s stroller which has required careful inspection and cleaning to ensure no glass remained for our child to be exposed to.

Corrective Action:

Myself and family members were getting into my vehicle. The drivers side door was closed and the rear windshield spontaneously shattered. There were no cracks or defects in the windshield prior to this occurring. I see that there is currently a class action lawsuit against Honda as other drivers have experienced similar issues with spontaneous shattering of the rear windshield. Fortunately, nobody was injured as the incident occurred while stationary, but this could have the potential to be very dangerous as it caused quite a startle. If we were in motion, I could see how it could pose potential for accidents. The shattered glass also fell on my child’s stroller which has required careful inspection and cleaning to ensure no glass remained for our child to be exposed to.

Additional Notes:

Myself and family members were getting into my vehicle. The drivers side door was closed and the rear windshield spontaneously shattered. There were no cracks or defects in the windshield prior to this occurring. I see that there is currently a class action lawsuit against Honda as other drivers have experienced similar issues with spontaneous shattering of the rear windshield. Fortunately, nobody was injured as the incident occurred while stationary, but this could have the potential to be very dangerous as it caused quite a startle. If we were in motion, I could see how it could pose potential for accidents. The shattered glass also fell on my child’s stroller which has required careful inspection and cleaning to ensure no glass remained for our child to be exposed to.

Manufacturer: ACURA
Mfg Campaign: 11633222
Notice Date: Dec 30, 2024
Recall Date: Dec 30, 2024
Honda (american Honda Motor Co.)
Campaign: 11632985 Other
Dec 29, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Back glass shattered for the second time. Closed back driver side door and the back glass popped.

Corrective Action:

Back glass shattered for the second time. Closed back driver side door and the back glass popped.

Additional Notes:

Back glass shattered for the second time. Closed back driver side door and the back glass popped.

Manufacturer: ACURA
Mfg Campaign: 11632985
Notice Date: Dec 29, 2024
Recall Date: Dec 29, 2024
Honda (american Honda Motor Co.)
Campaign: 11632489 Other
Dec 26, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

My ca was parked and the rear glass just shattered. Nothing hit it vehicle was just parked in my driveway and the glass made a popping noise when to check it and it was broken.

Corrective Action:

My ca was parked and the rear glass just shattered. Nothing hit it vehicle was just parked in my driveway and the glass made a popping noise when to check it and it was broken.

Additional Notes:

My ca was parked and the rear glass just shattered. Nothing hit it vehicle was just parked in my driveway and the glass made a popping noise when to check it and it was broken.

Manufacturer: ACURA
Mfg Campaign: 11632489
Notice Date: Dec 26, 2024
Recall Date: Dec 26, 2024
Honda (american Honda Motor Co.)
Campaign: 11632105 Other
Dec 23, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

2019 Acura RDX. purchased in March 2019. In September 2021, the rear windshield/glass exploded on its own while parked in our driveway. My wife started the vehicle and turned on the front and back defrosters. While waiting for all glass to be visibly clear, the rear windhshield exploded without being struck by anything. Windshield was repaired, however, small pieces of broken glass still remain inside the tailgate panel, and both dealership and glass replacment facility reprensetatives indicated that the way the rear tailgate is desiged, it is impossible to get every piece of glass out. Since September 2021 till now, you can hear pieces of glass moving around inside the rear tailgate, as if they were Maracas playing in a Latin band. On 12/22/24, this time while driving the vehicle, we heard a very loud 'gunshot' sound coming from the rear of the car. The noise was so startling that my wife's natural reaction (she was operating the vehicle at the time) was to duck, and in so doing, she pulled the steering wheel to the right (in the direction that my wife leaned). Thankfully there were no pedestrians, vehicles, or any object. Quickly after regaining control, she pulled over only to realize the rear windshield glass had shattered, yet again. In calling the dealership, I'm told the vehicle is out of warranty, and there is nothing that can be done. In 2021, while the vehicle was under manufacturer's warranty, they still did nothing, hence the reason why it was repaired at a facility in the secondary market. This repair will now cost me $623.

Corrective Action:

2019 Acura RDX. purchased in March 2019. In September 2021, the rear windshield/glass exploded on its own while parked in our driveway. My wife started the vehicle and turned on the front and back defrosters. While waiting for all glass to be visibly clear, the rear windhshield exploded without being struck by anything. Windshield was repaired, however, small pieces of broken glass still remain inside the tailgate panel, and both dealership and glass replacment facility reprensetatives indicated that the way the rear tailgate is desiged, it is impossible to get every piece of glass out. Since September 2021 till now, you can hear pieces of glass moving around inside the rear tailgate, as if they were Maracas playing in a Latin band. On 12/22/24, this time while driving the vehicle, we heard a very loud 'gunshot' sound coming from the rear of the car. The noise was so startling that my wife's natural reaction (she was operating the vehicle at the time) was to duck, and in so doing, she pulled the steering wheel to the right (in the direction that my wife leaned). Thankfully there were no pedestrians, vehicles, or any object. Quickly after regaining control, she pulled over only to realize the rear windshield glass had shattered, yet again. In calling the dealership, I'm told the vehicle is out of warranty, and there is nothing that can be done. In 2021, while the vehicle was under manufacturer's warranty, they still did nothing, hence the reason why it was repaired at a facility in the secondary market. This repair will now cost me $623.

Additional Notes:

2019 Acura RDX. purchased in March 2019. In September 2021, the rear windshield/glass exploded on its own while parked in our driveway. My wife started the vehicle and turned on the front and back defrosters. While waiting for all glass to be visibly clear, the rear windhshield exploded without being struck by anything. Windshield was repaired, however, small pieces of broken glass still remain inside the tailgate panel, and both dealership and glass replacment facility reprensetatives indicated that the way the rear tailgate is desiged, it is impossible to get every piece of glass out. Since September 2021 till now, you can hear pieces of glass moving around inside the rear tailgate, as if they were Maracas playing in a Latin band. On 12/22/24, this time while driving the vehicle, we heard a very loud 'gunshot' sound coming from the rear of the car. The noise was so startling that my wife's natural reaction (she was operating the vehicle at the time) was to duck, and in so doing, she pulled the steering wheel to the right (in the direction that my wife leaned). Thankfully there were no pedestrians, vehicles, or any object. Quickly after regaining control, she pulled over only to realize the rear windshield glass had shattered, yet again. In calling the dealership, I'm told the vehicle is out of warranty, and there is nothing that can be done. In 2021, while the vehicle was under manufacturer's warranty, they still did nothing, hence the reason why it was repaired at a facility in the secondary market. This repair will now cost me $623.

Manufacturer: ACURA
Mfg Campaign: 11632105
Notice Date: Dec 23, 2024
Recall Date: Dec 23, 2024
Honda (american Honda Motor Co.)
Campaign: 11632227 Other
Dec 23, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My car was parked when my rear windshield shattered. I drove my car to the dealership and they said they will file a claim and wait for a response.

Corrective Action:

My car was parked when my rear windshield shattered. I drove my car to the dealership and they said they will file a claim and wait for a response.

Additional Notes:

My car was parked when my rear windshield shattered. I drove my car to the dealership and they said they will file a claim and wait for a response.

Manufacturer: ACURA
Mfg Campaign: 11632227
Notice Date: Dec 23, 2024
Recall Date: Dec 23, 2024
Honda (american Honda Motor Co.)
Campaign: 11632028 Other
Dec 22, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

BACK WINDSHIELD SHATTERED OUT OF NO WHERE. THIS IS A COMMON PROBLEM FOR THIS specific MODEL

Corrective Action:

BACK WINDSHIELD SHATTERED OUT OF NO WHERE. THIS IS A COMMON PROBLEM FOR THIS specific MODEL

Additional Notes:

BACK WINDSHIELD SHATTERED OUT OF NO WHERE. THIS IS A COMMON PROBLEM FOR THIS specific MODEL

Manufacturer: ACURA
Mfg Campaign: 11632028
Notice Date: Dec 22, 2024
Recall Date: Dec 22, 2024
Honda (american Honda Motor Co.)
Campaign: 11632028 Other
Dec 22, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

BACK WINDSHIELD SHATTERED OUT OF NO WHERE. THIS IS A COMMON PROBLEM FOR THIS specific MODEL

Corrective Action:

BACK WINDSHIELD SHATTERED OUT OF NO WHERE. THIS IS A COMMON PROBLEM FOR THIS specific MODEL

Additional Notes:

BACK WINDSHIELD SHATTERED OUT OF NO WHERE. THIS IS A COMMON PROBLEM FOR THIS specific MODEL

Manufacturer: ACURA
Mfg Campaign: 11632028
Notice Date: Dec 22, 2024
Recall Date: Dec 22, 2024
Honda (american Honda Motor Co.)
Campaign: 11631667 Other
Dec 19, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The rear window spontaneously exploded while parked in our garage this is the second time this has happened in two years

Corrective Action:

The rear window spontaneously exploded while parked in our garage this is the second time this has happened in two years

Additional Notes:

The rear window spontaneously exploded while parked in our garage this is the second time this has happened in two years

Manufacturer: ACURA
Mfg Campaign: 11631667
Notice Date: Dec 19, 2024
Recall Date: Dec 19, 2024

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