Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia and 2021-2024 Alfa Romeo Stelvio vehicles. The tire pressure and size information on the tire placard and manufacturer labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 81B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2020 Alfa Romeo Giulia and 2018-2020 Alfa Romeo Stelvio vehicles equipped with carbon ceramic matrix brakes. During certain driving maneuvers, the brake system may exert an excessive clamp force that may fracture the rotor, decreasing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 68A
Recall Date: May 30, 2023
Chrysler (fca Us Llc)
Safety Issue:
Alfa Romeo (FCA US LLC) is recalling certain 2018-2019 Giulia and Stelvio vehicles. The Body Control Module (BCM) may indicate an inaccurate fuel level that displays higher than the actual amount.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V84
Recall Date: Jul 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Alfa Romeo) is recalling certain 2018-2019 Alfa Romeo Stelvio and 2017-2019 Giulia vehicles. The Brake System Module (BSM) software may prevent the driver from disabling the Adaptive Cruise Control (ACC) after the traction control system detects a specific wheel slip.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V27
Recall Date: Mar 1, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Alfa Romeo Giulia vehicles equipped with GME 280HP engines and All Wheel Drive ("AWD"). The brake fluid line may contact a coolant hose clamp, possibly causing brake fluid to leak onto the exhaust.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB9
Recall Date: Nov 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Alfa Romeo Giulia and 2018 Alfa Romeo Stelvio vehicles, equipped with 2.0L engines. These engines may misfire causing the catalytic converter to overheat, possibly resulting in damage to the nearby wiring and engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA4
Recall Date: Sep 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Alfa Romeo Giulia and Stelvio vehicles. The braking system on these vehicles may have been filled with contaminated brake fluid, possibly damaging the system and affecting its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T84
Recall Date: Dec 20, 2017
Consumer Complaints
100 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was cut off by another vehicle without signaling, the road was slick I brakes but ended up hydroplaning and my brakes seemed to give out.
Corrective Action:
I was cut off by another vehicle without signaling, the road was slick I brakes but ended up hydroplaning and my brakes seemed to give out.
Additional Notes:
I was cut off by another vehicle without signaling, the road was slick I brakes but ended up hydroplaning and my brakes seemed to give out.
Mfg Campaign: 11521767
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The vehile comes with panaromic, all-glass power sunroof as a standard option. The power sunroof on my vehicle had failed to operate due to a broken "guide", as identified by the dealer. I initiated an out of warranty claim through the dealer because I believe this is a quality defect, during follow-up correspondance I learnt from dealer that the manufacturer acknowledged this is a known issue. Online vehicle owner communities have also had numerious reports on similar failure, some of which left the sunroof open and vehicle undrivable. The manufacturer agreed to cover 50% of repair cost but had declined to cover the repair in full.
Corrective Action:
The vehile comes with panaromic, all-glass power sunroof as a standard option. The power sunroof on my vehicle had failed to operate due to a broken "guide", as identified by the dealer. I initiated an out of warranty claim through the dealer because I believe this is a quality defect, during follow-up correspondance I learnt from dealer that the manufacturer acknowledged this is a known issue. Online vehicle owner communities have also had numerious reports on similar failure, some of which left the sunroof open and vehicle undrivable. The manufacturer agreed to cover 50% of repair cost but had declined to cover the repair in full.
Additional Notes:
The vehile comes with panaromic, all-glass power sunroof as a standard option. The power sunroof on my vehicle had failed to operate due to a broken "guide", as identified by the dealer. I initiated an out of warranty claim through the dealer because I believe this is a quality defect, during follow-up correspondance I learnt from dealer that the manufacturer acknowledged this is a known issue. Online vehicle owner communities have also had numerious reports on similar failure, some of which left the sunroof open and vehicle undrivable. The manufacturer agreed to cover 50% of repair cost but had declined to cover the repair in full.
Mfg Campaign: 11520168
Recall Date: May 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Alfa Romeo Giulia. The contact stated that while reversing out of the driveway, several unknown messages were displayed, and the vehicle stalled. The contact stated that eventually the warning message "Fuel System Shut Off" was displayed and the vehicle would no longer start-up. The contact stated that the vehicle was inoperable. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet notified. The contact stated that the Owner’s Manual indicated that the warning message should only be displayed whenever the vehicle was involved in a crash occurred. The vehicle was not repaired. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2018 Alfa Romeo Giulia. The contact stated that while reversing out of the driveway, several unknown messages were displayed, and the vehicle stalled. The contact stated that eventually the warning message "Fuel System Shut Off" was displayed and the vehicle would no longer start-up. The contact stated that the vehicle was inoperable. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet notified. The contact stated that the Owner’s Manual indicated that the warning message should only be displayed whenever the vehicle was involved in a crash occurred. The vehicle was not repaired. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2018 Alfa Romeo Giulia. The contact stated that while reversing out of the driveway, several unknown messages were displayed, and the vehicle stalled. The contact stated that eventually the warning message "Fuel System Shut Off" was displayed and the vehicle would no longer start-up. The contact stated that the vehicle was inoperable. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet notified. The contact stated that the Owner’s Manual indicated that the warning message should only be displayed whenever the vehicle was involved in a crash occurred. The vehicle was not repaired. The failure mileage was 70,000.
Mfg Campaign: 11518066
Recall Date: Apr 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Car speed up on it on, and would not stop ,tried to push brake pad car still didn't stop car cash into another car air bag catch on fire shot some kind of metal piece in my leg and put a hole in my leg and metal pieces hit my face and burn it had to go to hospital with injuries due to this
Corrective Action:
Car speed up on it on, and would not stop ,tried to push brake pad car still didn't stop car cash into another car air bag catch on fire shot some kind of metal piece in my leg and put a hole in my leg and metal pieces hit my face and burn it had to go to hospital with injuries due to this
Additional Notes:
Car speed up on it on, and would not stop ,tried to push brake pad car still didn't stop car cash into another car air bag catch on fire shot some kind of metal piece in my leg and put a hole in my leg and metal pieces hit my face and burn it had to go to hospital with injuries due to this
Mfg Campaign: 11512643
Recall Date: Mar 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car speed up on it on, and would not stop ,tried to push brake pad car still didn't stop car cash into another car air bag catch on fire shot some kind of metal piece in my leg and put a hole in my leg and metal pieces hit my face and burn it had to go to hospital with injuries due to this
Corrective Action:
Car speed up on it on, and would not stop ,tried to push brake pad car still didn't stop car cash into another car air bag catch on fire shot some kind of metal piece in my leg and put a hole in my leg and metal pieces hit my face and burn it had to go to hospital with injuries due to this
Additional Notes:
Car speed up on it on, and would not stop ,tried to push brake pad car still didn't stop car cash into another car air bag catch on fire shot some kind of metal piece in my leg and put a hole in my leg and metal pieces hit my face and burn it had to go to hospital with injuries due to this
Mfg Campaign: 11512643
Recall Date: Mar 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car speed up on it on, and would not stop ,tried to push brake pad car still didn't stop car cash into another car air bag catch on fire shot some kind of metal piece in my leg and put a hole in my leg and metal pieces hit my face and burn it had to go to hospital with injuries due to this
Corrective Action:
Car speed up on it on, and would not stop ,tried to push brake pad car still didn't stop car cash into another car air bag catch on fire shot some kind of metal piece in my leg and put a hole in my leg and metal pieces hit my face and burn it had to go to hospital with injuries due to this
Additional Notes:
Car speed up on it on, and would not stop ,tried to push brake pad car still didn't stop car cash into another car air bag catch on fire shot some kind of metal piece in my leg and put a hole in my leg and metal pieces hit my face and burn it had to go to hospital with injuries due to this
Mfg Campaign: 11512643
Recall Date: Mar 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My BCM was shorted out from water damage from outside the car. The dealer says he can't repair it under warranty because Alfa Romeo will not authorize him to. I have to pay 1200 out of pocket for something that should be covered by warranty. The car will start, but the front headlights won't go out, the turn signals won't work, brake lights don't work right. Check engine light comes off and several functions are disabled. I'm not sure the backup camera, blindspot monitoring are working correctly.
Corrective Action:
My BCM was shorted out from water damage from outside the car. The dealer says he can't repair it under warranty because Alfa Romeo will not authorize him to. I have to pay 1200 out of pocket for something that should be covered by warranty. The car will start, but the front headlights won't go out, the turn signals won't work, brake lights don't work right. Check engine light comes off and several functions are disabled. I'm not sure the backup camera, blindspot monitoring are working correctly.
Additional Notes:
My BCM was shorted out from water damage from outside the car. The dealer says he can't repair it under warranty because Alfa Romeo will not authorize him to. I have to pay 1200 out of pocket for something that should be covered by warranty. The car will start, but the front headlights won't go out, the turn signals won't work, brake lights don't work right. Check engine light comes off and several functions are disabled. I'm not sure the backup camera, blindspot monitoring are working correctly.
Mfg Campaign: 11489975
Recall Date: Oct 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The airbag light keeps flashing over and over like it was in an accident but the car is brand new
Corrective Action:
The airbag light keeps flashing over and over like it was in an accident but the car is brand new
Additional Notes:
The airbag light keeps flashing over and over like it was in an accident but the car is brand new
Mfg Campaign: 11479183
Recall Date: Aug 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The airbag light keeps flashing over and over like it was in an accident but the car is brand new
Corrective Action:
The airbag light keeps flashing over and over like it was in an accident but the car is brand new
Additional Notes:
The airbag light keeps flashing over and over like it was in an accident but the car is brand new
Mfg Campaign: 11479183
Recall Date: Aug 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving on the I-10 the ATV light came on the christmas tree lights cycled and the car rapidly came to a stop and shut off.
Corrective Action:
When driving on the I-10 the ATV light came on the christmas tree lights cycled and the car rapidly came to a stop and shut off.
Additional Notes:
When driving on the I-10 the ATV light came on the christmas tree lights cycled and the car rapidly came to a stop and shut off.
Mfg Campaign: 11461341
Recall Date: Apr 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When driving on the I-10 the ATV light came on the christmas tree lights cycled and the car rapidly came to a stop and shut off.
Corrective Action:
When driving on the I-10 the ATV light came on the christmas tree lights cycled and the car rapidly came to a stop and shut off.
Additional Notes:
When driving on the I-10 the ATV light came on the christmas tree lights cycled and the car rapidly came to a stop and shut off.
Mfg Campaign: 11461341
Recall Date: Apr 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle presenting significant life-threatening system-wide failures while driving. These catastrophic system failures result in the vehicle becoming immediately undrivable without warning placing passengers at significant risk, particularly when traveling at high speeds (e.g., interstates). The following summarizes system-wide failures in the 2018 Giulia and failed attempts to correct this defect by Alfa Romeo and dealer: •11/30/20: One (1) day of service after complete multi-system failure while driving locally. Returned same day by service department but failed to repair (see following service report). •11/30/20 – 12/4/20: Five (5) days of service. Vehicle presented to dealer service department immediately after pick-up from aforementioned service to correct 2nd systemic failure which subsequently occurred promptly after departing the dealership. Resulting system failure produced highly dangerous operating conditions in which vehicle became immediately and unexpectedly incapacitated while attempting to merge into interstate traffic at accelerating speed. •1/25/21 – 2/5/21: Twelve (12) days of service following 3rd system failure. As per dealer service reps, an Alfa Romeo service agent stated there was a defect in in the molds used for creating engine / engine blocks in the Giulia and the resulting defects can cause an oil leak while in operation which, based on its location, can result in entire operating system collapsing unexpectedly when said leak occurs. As documented in the service record, metal shavings were found in the oil and oil pump of vehicle and per the guidance of the Alfa Romeo service agent, dealer replaced the entire engine •12/10/21: On 12/10/21, the 4th catastrophic system failure occurred during interstate travel in the rain while attempting to accelerate and pass a slow moving vehicle. Vehicle became unexpectedly incapacitated causing seriously life-threatening conditions. Vehicle available for inspection currently.
Corrective Action:
Vehicle presenting significant life-threatening system-wide failures while driving. These catastrophic system failures result in the vehicle becoming immediately undrivable without warning placing passengers at significant risk, particularly when traveling at high speeds (e.g., interstates). The following summarizes system-wide failures in the 2018 Giulia and failed attempts to correct this defect by Alfa Romeo and dealer: •11/30/20: One (1) day of service after complete multi-system failure while driving locally. Returned same day by service department but failed to repair (see following service report). •11/30/20 – 12/4/20: Five (5) days of service. Vehicle presented to dealer service department immediately after pick-up from aforementioned service to correct 2nd systemic failure which subsequently occurred promptly after departing the dealership. Resulting system failure produced highly dangerous operating conditions in which vehicle became immediately and unexpectedly incapacitated while attempting to merge into interstate traffic at accelerating speed. •1/25/21 – 2/5/21: Twelve (12) days of service following 3rd system failure. As per dealer service reps, an Alfa Romeo service agent stated there was a defect in in the molds used for creating engine / engine blocks in the Giulia and the resulting defects can cause an oil leak while in operation which, based on its location, can result in entire operating system collapsing unexpectedly when said leak occurs. As documented in the service record, metal shavings were found in the oil and oil pump of vehicle and per the guidance of the Alfa Romeo service agent, dealer replaced the entire engine •12/10/21: On 12/10/21, the 4th catastrophic system failure occurred during interstate travel in the rain while attempting to accelerate and pass a slow moving vehicle. Vehicle became unexpectedly incapacitated causing seriously life-threatening conditions. Vehicle available for inspection currently.
Additional Notes:
Vehicle presenting significant life-threatening system-wide failures while driving. These catastrophic system failures result in the vehicle becoming immediately undrivable without warning placing passengers at significant risk, particularly when traveling at high speeds (e.g., interstates). The following summarizes system-wide failures in the 2018 Giulia and failed attempts to correct this defect by Alfa Romeo and dealer: •11/30/20: One (1) day of service after complete multi-system failure while driving locally. Returned same day by service department but failed to repair (see following service report). •11/30/20 – 12/4/20: Five (5) days of service. Vehicle presented to dealer service department immediately after pick-up from aforementioned service to correct 2nd systemic failure which subsequently occurred promptly after departing the dealership. Resulting system failure produced highly dangerous operating conditions in which vehicle became immediately and unexpectedly incapacitated while attempting to merge into interstate traffic at accelerating speed. •1/25/21 – 2/5/21: Twelve (12) days of service following 3rd system failure. As per dealer service reps, an Alfa Romeo service agent stated there was a defect in in the molds used for creating engine / engine blocks in the Giulia and the resulting defects can cause an oil leak while in operation which, based on its location, can result in entire operating system collapsing unexpectedly when said leak occurs. As documented in the service record, metal shavings were found in the oil and oil pump of vehicle and per the guidance of the Alfa Romeo service agent, dealer replaced the entire engine •12/10/21: On 12/10/21, the 4th catastrophic system failure occurred during interstate travel in the rain while attempting to accelerate and pass a slow moving vehicle. Vehicle became unexpectedly incapacitated causing seriously life-threatening conditions. Vehicle available for inspection currently.
Mfg Campaign: 11446308
Recall Date: Jan 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle presenting significant life-threatening system-wide failures while driving. These catastrophic system failures result in the vehicle becoming immediately undrivable without warning placing passengers at significant risk, particularly when traveling at high speeds (e.g., interstates). The following summarizes system-wide failures in the 2018 Giulia and failed attempts to correct this defect by Alfa Romeo and dealer: •11/30/20: One (1) day of service after complete multi-system failure while driving locally. Returned same day by service department but failed to repair (see following service report). •11/30/20 – 12/4/20: Five (5) days of service. Vehicle presented to dealer service department immediately after pick-up from aforementioned service to correct 2nd systemic failure which subsequently occurred promptly after departing the dealership. Resulting system failure produced highly dangerous operating conditions in which vehicle became immediately and unexpectedly incapacitated while attempting to merge into interstate traffic at accelerating speed. •1/25/21 – 2/5/21: Twelve (12) days of service following 3rd system failure. As per dealer service reps, an Alfa Romeo service agent stated there was a defect in in the molds used for creating engine / engine blocks in the Giulia and the resulting defects can cause an oil leak while in operation which, based on its location, can result in entire operating system collapsing unexpectedly when said leak occurs. As documented in the service record, metal shavings were found in the oil and oil pump of vehicle and per the guidance of the Alfa Romeo service agent, dealer replaced the entire engine •12/10/21: On 12/10/21, the 4th catastrophic system failure occurred during interstate travel in the rain while attempting to accelerate and pass a slow moving vehicle. Vehicle became unexpectedly incapacitated causing seriously life-threatening conditions. Vehicle available for inspection currently.
Corrective Action:
Vehicle presenting significant life-threatening system-wide failures while driving. These catastrophic system failures result in the vehicle becoming immediately undrivable without warning placing passengers at significant risk, particularly when traveling at high speeds (e.g., interstates). The following summarizes system-wide failures in the 2018 Giulia and failed attempts to correct this defect by Alfa Romeo and dealer: •11/30/20: One (1) day of service after complete multi-system failure while driving locally. Returned same day by service department but failed to repair (see following service report). •11/30/20 – 12/4/20: Five (5) days of service. Vehicle presented to dealer service department immediately after pick-up from aforementioned service to correct 2nd systemic failure which subsequently occurred promptly after departing the dealership. Resulting system failure produced highly dangerous operating conditions in which vehicle became immediately and unexpectedly incapacitated while attempting to merge into interstate traffic at accelerating speed. •1/25/21 – 2/5/21: Twelve (12) days of service following 3rd system failure. As per dealer service reps, an Alfa Romeo service agent stated there was a defect in in the molds used for creating engine / engine blocks in the Giulia and the resulting defects can cause an oil leak while in operation which, based on its location, can result in entire operating system collapsing unexpectedly when said leak occurs. As documented in the service record, metal shavings were found in the oil and oil pump of vehicle and per the guidance of the Alfa Romeo service agent, dealer replaced the entire engine •12/10/21: On 12/10/21, the 4th catastrophic system failure occurred during interstate travel in the rain while attempting to accelerate and pass a slow moving vehicle. Vehicle became unexpectedly incapacitated causing seriously life-threatening conditions. Vehicle available for inspection currently.
Additional Notes:
Vehicle presenting significant life-threatening system-wide failures while driving. These catastrophic system failures result in the vehicle becoming immediately undrivable without warning placing passengers at significant risk, particularly when traveling at high speeds (e.g., interstates). The following summarizes system-wide failures in the 2018 Giulia and failed attempts to correct this defect by Alfa Romeo and dealer: •11/30/20: One (1) day of service after complete multi-system failure while driving locally. Returned same day by service department but failed to repair (see following service report). •11/30/20 – 12/4/20: Five (5) days of service. Vehicle presented to dealer service department immediately after pick-up from aforementioned service to correct 2nd systemic failure which subsequently occurred promptly after departing the dealership. Resulting system failure produced highly dangerous operating conditions in which vehicle became immediately and unexpectedly incapacitated while attempting to merge into interstate traffic at accelerating speed. •1/25/21 – 2/5/21: Twelve (12) days of service following 3rd system failure. As per dealer service reps, an Alfa Romeo service agent stated there was a defect in in the molds used for creating engine / engine blocks in the Giulia and the resulting defects can cause an oil leak while in operation which, based on its location, can result in entire operating system collapsing unexpectedly when said leak occurs. As documented in the service record, metal shavings were found in the oil and oil pump of vehicle and per the guidance of the Alfa Romeo service agent, dealer replaced the entire engine •12/10/21: On 12/10/21, the 4th catastrophic system failure occurred during interstate travel in the rain while attempting to accelerate and pass a slow moving vehicle. Vehicle became unexpectedly incapacitated causing seriously life-threatening conditions. Vehicle available for inspection currently.
Mfg Campaign: 11446308
Recall Date: Jan 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle presenting significant life-threatening system-wide failures while driving. These catastrophic system failures result in the vehicle becoming immediately undrivable without warning placing passengers at significant risk, particularly when traveling at high speeds (e.g., interstates). The following summarizes system-wide failures in the 2018 Giulia and failed attempts to correct this defect by Alfa Romeo and dealer: •11/30/20: One (1) day of service after complete multi-system failure while driving locally. Returned same day by service department but failed to repair (see following service report). •11/30/20 – 12/4/20: Five (5) days of service. Vehicle presented to dealer service department immediately after pick-up from aforementioned service to correct 2nd systemic failure which subsequently occurred promptly after departing the dealership. Resulting system failure produced highly dangerous operating conditions in which vehicle became immediately and unexpectedly incapacitated while attempting to merge into interstate traffic at accelerating speed. •1/25/21 – 2/5/21: Twelve (12) days of service following 3rd system failure. As per dealer service reps, an Alfa Romeo service agent stated there was a defect in in the molds used for creating engine / engine blocks in the Giulia and the resulting defects can cause an oil leak while in operation which, based on its location, can result in entire operating system collapsing unexpectedly when said leak occurs. As documented in the service record, metal shavings were found in the oil and oil pump of vehicle and per the guidance of the Alfa Romeo service agent, dealer replaced the entire engine •12/10/21: On 12/10/21, the 4th catastrophic system failure occurred during interstate travel in the rain while attempting to accelerate and pass a slow moving vehicle. Vehicle became unexpectedly incapacitated causing seriously life-threatening conditions. Vehicle available for inspection currently.
Corrective Action:
Vehicle presenting significant life-threatening system-wide failures while driving. These catastrophic system failures result in the vehicle becoming immediately undrivable without warning placing passengers at significant risk, particularly when traveling at high speeds (e.g., interstates). The following summarizes system-wide failures in the 2018 Giulia and failed attempts to correct this defect by Alfa Romeo and dealer: •11/30/20: One (1) day of service after complete multi-system failure while driving locally. Returned same day by service department but failed to repair (see following service report). •11/30/20 – 12/4/20: Five (5) days of service. Vehicle presented to dealer service department immediately after pick-up from aforementioned service to correct 2nd systemic failure which subsequently occurred promptly after departing the dealership. Resulting system failure produced highly dangerous operating conditions in which vehicle became immediately and unexpectedly incapacitated while attempting to merge into interstate traffic at accelerating speed. •1/25/21 – 2/5/21: Twelve (12) days of service following 3rd system failure. As per dealer service reps, an Alfa Romeo service agent stated there was a defect in in the molds used for creating engine / engine blocks in the Giulia and the resulting defects can cause an oil leak while in operation which, based on its location, can result in entire operating system collapsing unexpectedly when said leak occurs. As documented in the service record, metal shavings were found in the oil and oil pump of vehicle and per the guidance of the Alfa Romeo service agent, dealer replaced the entire engine •12/10/21: On 12/10/21, the 4th catastrophic system failure occurred during interstate travel in the rain while attempting to accelerate and pass a slow moving vehicle. Vehicle became unexpectedly incapacitated causing seriously life-threatening conditions. Vehicle available for inspection currently.
Additional Notes:
Vehicle presenting significant life-threatening system-wide failures while driving. These catastrophic system failures result in the vehicle becoming immediately undrivable without warning placing passengers at significant risk, particularly when traveling at high speeds (e.g., interstates). The following summarizes system-wide failures in the 2018 Giulia and failed attempts to correct this defect by Alfa Romeo and dealer: •11/30/20: One (1) day of service after complete multi-system failure while driving locally. Returned same day by service department but failed to repair (see following service report). •11/30/20 – 12/4/20: Five (5) days of service. Vehicle presented to dealer service department immediately after pick-up from aforementioned service to correct 2nd systemic failure which subsequently occurred promptly after departing the dealership. Resulting system failure produced highly dangerous operating conditions in which vehicle became immediately and unexpectedly incapacitated while attempting to merge into interstate traffic at accelerating speed. •1/25/21 – 2/5/21: Twelve (12) days of service following 3rd system failure. As per dealer service reps, an Alfa Romeo service agent stated there was a defect in in the molds used for creating engine / engine blocks in the Giulia and the resulting defects can cause an oil leak while in operation which, based on its location, can result in entire operating system collapsing unexpectedly when said leak occurs. As documented in the service record, metal shavings were found in the oil and oil pump of vehicle and per the guidance of the Alfa Romeo service agent, dealer replaced the entire engine •12/10/21: On 12/10/21, the 4th catastrophic system failure occurred during interstate travel in the rain while attempting to accelerate and pass a slow moving vehicle. Vehicle became unexpectedly incapacitated causing seriously life-threatening conditions. Vehicle available for inspection currently.
Mfg Campaign: 11446308
Recall Date: Jan 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Components that failed were both the rear brake warning sensor, rear brake rotors and on further inspection by Benson Alfa Romeo dealership, the front brake rotors had failed even though the front sensors triggered the visit to the dealer for routine service. The full failure of the rear brake rotors that is occurring (as I live in the mountains) would have been catastrophic. The dealership diagnosed the problem and replaced all four rotors, pads and sensors. The event was reported to Chrysler and filed as a warranty issue but ask that I pay as Chrysler declines to cover these items. The system alerted and I called the dealer Benson Alfa and took the first available appointment as it appeared as a routine warning, not a catastrophic failure. Even under full warranty for another two years, Chrysler declined to cover this event citing their worn part warranty provision of 12 months and 12,000 miles.
Corrective Action:
Components that failed were both the rear brake warning sensor, rear brake rotors and on further inspection by Benson Alfa Romeo dealership, the front brake rotors had failed even though the front sensors triggered the visit to the dealer for routine service. The full failure of the rear brake rotors that is occurring (as I live in the mountains) would have been catastrophic. The dealership diagnosed the problem and replaced all four rotors, pads and sensors. The event was reported to Chrysler and filed as a warranty issue but ask that I pay as Chrysler declines to cover these items. The system alerted and I called the dealer Benson Alfa and took the first available appointment as it appeared as a routine warning, not a catastrophic failure. Even under full warranty for another two years, Chrysler declined to cover this event citing their worn part warranty provision of 12 months and 12,000 miles.
Additional Notes:
Components that failed were both the rear brake warning sensor, rear brake rotors and on further inspection by Benson Alfa Romeo dealership, the front brake rotors had failed even though the front sensors triggered the visit to the dealer for routine service. The full failure of the rear brake rotors that is occurring (as I live in the mountains) would have been catastrophic. The dealership diagnosed the problem and replaced all four rotors, pads and sensors. The event was reported to Chrysler and filed as a warranty issue but ask that I pay as Chrysler declines to cover these items. The system alerted and I called the dealer Benson Alfa and took the first available appointment as it appeared as a routine warning, not a catastrophic failure. Even under full warranty for another two years, Chrysler declined to cover this event citing their worn part warranty provision of 12 months and 12,000 miles.
Mfg Campaign: 11431717
Recall Date: Sep 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Components that failed were both the rear brake warning sensor, rear brake rotors and on further inspection by Benson Alfa Romeo dealership, the front brake rotors had failed even though the front sensors triggered the visit to the dealer for routine service. The full failure of the rear brake rotors that is occurring (as I live in the mountains) would have been catastrophic. The dealership diagnosed the problem and replaced all four rotors, pads and sensors. The event was reported to Chrysler and filed as a warranty issue but ask that I pay as Chrysler declines to cover these items. The system alerted and I called the dealer Benson Alfa and took the first available appointment as it appeared as a routine warning, not a catastrophic failure. Even under full warranty for another two years, Chrysler declined to cover this event citing their worn part warranty provision of 12 months and 12,000 miles.
Corrective Action:
Components that failed were both the rear brake warning sensor, rear brake rotors and on further inspection by Benson Alfa Romeo dealership, the front brake rotors had failed even though the front sensors triggered the visit to the dealer for routine service. The full failure of the rear brake rotors that is occurring (as I live in the mountains) would have been catastrophic. The dealership diagnosed the problem and replaced all four rotors, pads and sensors. The event was reported to Chrysler and filed as a warranty issue but ask that I pay as Chrysler declines to cover these items. The system alerted and I called the dealer Benson Alfa and took the first available appointment as it appeared as a routine warning, not a catastrophic failure. Even under full warranty for another two years, Chrysler declined to cover this event citing their worn part warranty provision of 12 months and 12,000 miles.
Additional Notes:
Components that failed were both the rear brake warning sensor, rear brake rotors and on further inspection by Benson Alfa Romeo dealership, the front brake rotors had failed even though the front sensors triggered the visit to the dealer for routine service. The full failure of the rear brake rotors that is occurring (as I live in the mountains) would have been catastrophic. The dealership diagnosed the problem and replaced all four rotors, pads and sensors. The event was reported to Chrysler and filed as a warranty issue but ask that I pay as Chrysler declines to cover these items. The system alerted and I called the dealer Benson Alfa and took the first available appointment as it appeared as a routine warning, not a catastrophic failure. Even under full warranty for another two years, Chrysler declined to cover this event citing their worn part warranty provision of 12 months and 12,000 miles.
Mfg Campaign: 11431717
Recall Date: Sep 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was in the 10 East, in upland, 300 yard after Euclid exit, I just got into the freeway, there was a lot of traffic, we were going slow and my breaks totally stop working!!!! And I hit the car in front of me !!!
Corrective Action:
I was in the 10 East, in upland, 300 yard after Euclid exit, I just got into the freeway, there was a lot of traffic, we were going slow and my breaks totally stop working!!!! And I hit the car in front of me !!!
Additional Notes:
I was in the 10 East, in upland, 300 yard after Euclid exit, I just got into the freeway, there was a lot of traffic, we were going slow and my breaks totally stop working!!!! And I hit the car in front of me !!!
Mfg Campaign: 11428664
Recall Date: Aug 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The drivers side front control arm failed. Had the control arm failed during operation it could have resulted in the loss of life. The issued has been confirmed by a dealer. The vehicle has been inspected by the dealer. See additional details below: The drivers side front control arm failed Sunday 08.07.2021 resulting in the car collapsing to the ground. An issue with left from driver side control arm (sounds of metal on metal rubbing from the control arm) was brought to the service center's attention on 07.09.2021 and the service center diagnosed my complaint as being related to a defective control arm ball joint on the right front passenger side and the car was returned to me while the replacement part arrived. Handling of the car deteriorated significantly on 08.06.2021 on my way to and from work. I called a tow truck to drop the car off as the service center on 08.07.2021. During movement in reverse gear to position the car onto the tow truck, the front control arm failed resulting in the car collapsing to the ground. Had this failure occurred during vehicle operation it could have resulted in the loss of life. The vehicle is currently at the service center for repairs.
Corrective Action:
The drivers side front control arm failed. Had the control arm failed during operation it could have resulted in the loss of life. The issued has been confirmed by a dealer. The vehicle has been inspected by the dealer. See additional details below: The drivers side front control arm failed Sunday 08.07.2021 resulting in the car collapsing to the ground. An issue with left from driver side control arm (sounds of metal on metal rubbing from the control arm) was brought to the service center's attention on 07.09.2021 and the service center diagnosed my complaint as being related to a defective control arm ball joint on the right front passenger side and the car was returned to me while the replacement part arrived. Handling of the car deteriorated significantly on 08.06.2021 on my way to and from work. I called a tow truck to drop the car off as the service center on 08.07.2021. During movement in reverse gear to position the car onto the tow truck, the front control arm failed resulting in the car collapsing to the ground. Had this failure occurred during vehicle operation it could have resulted in the loss of life. The vehicle is currently at the service center for repairs.
Additional Notes:
The drivers side front control arm failed. Had the control arm failed during operation it could have resulted in the loss of life. The issued has been confirmed by a dealer. The vehicle has been inspected by the dealer. See additional details below: The drivers side front control arm failed Sunday 08.07.2021 resulting in the car collapsing to the ground. An issue with left from driver side control arm (sounds of metal on metal rubbing from the control arm) was brought to the service center's attention on 07.09.2021 and the service center diagnosed my complaint as being related to a defective control arm ball joint on the right front passenger side and the car was returned to me while the replacement part arrived. Handling of the car deteriorated significantly on 08.06.2021 on my way to and from work. I called a tow truck to drop the car off as the service center on 08.07.2021. During movement in reverse gear to position the car onto the tow truck, the front control arm failed resulting in the car collapsing to the ground. Had this failure occurred during vehicle operation it could have resulted in the loss of life. The vehicle is currently at the service center for repairs.
Mfg Campaign: 11428426
Recall Date: Aug 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Under certain condition's the vehicle will stop running without warning. More specifically, when the outside temperature is hot, combined with a fuel level which is at or below 1/4 but not empty, the car will quit running. It has resulted in my being stranded along the roadside 4 times, and one time in particular I was stuck in the middle of a single lane road which presented a significant risk. The will not restart despite adequate gas being present in the gas tank. The car will eventually restart after it has been allowed to cool down. I believe that a combination of low fuel, hot ambient temperature, and the heat generated from the exhaust system which is directly below the gas tank prevents adequate fuel pick-up until the fuel and car has cooled. There have been multiple reports of this safety hazard posted on the Facebook page: Alfa Romeo Giulia Quadrifolio https://www.facebook.com/groups/1892344594362807
Corrective Action:
Under certain condition's the vehicle will stop running without warning. More specifically, when the outside temperature is hot, combined with a fuel level which is at or below 1/4 but not empty, the car will quit running. It has resulted in my being stranded along the roadside 4 times, and one time in particular I was stuck in the middle of a single lane road which presented a significant risk. The will not restart despite adequate gas being present in the gas tank. The car will eventually restart after it has been allowed to cool down. I believe that a combination of low fuel, hot ambient temperature, and the heat generated from the exhaust system which is directly below the gas tank prevents adequate fuel pick-up until the fuel and car has cooled. There have been multiple reports of this safety hazard posted on the Facebook page: Alfa Romeo Giulia Quadrifolio https://www.facebook.com/groups/1892344594362807
Additional Notes:
Under certain condition's the vehicle will stop running without warning. More specifically, when the outside temperature is hot, combined with a fuel level which is at or below 1/4 but not empty, the car will quit running. It has resulted in my being stranded along the roadside 4 times, and one time in particular I was stuck in the middle of a single lane road which presented a significant risk. The will not restart despite adequate gas being present in the gas tank. The car will eventually restart after it has been allowed to cool down. I believe that a combination of low fuel, hot ambient temperature, and the heat generated from the exhaust system which is directly below the gas tank prevents adequate fuel pick-up until the fuel and car has cooled. There have been multiple reports of this safety hazard posted on the Facebook page: Alfa Romeo Giulia Quadrifolio https://www.facebook.com/groups/1892344594362807
Mfg Campaign: 11422191
Recall Date: Jun 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 GIULIA QV BUT IT HAS BEEN IN THE SHOP IN PENSACOLA FOR OVER 7 CONSECUTIVE WEEKS AND THEY STILL HAVE NOT FIGURED OUT WHAT'S WRONG. UNDER ACCELERATION AND LEFT HAND TURNS THE SERVICE ELECTRONIC THROTTLE LIGHTS UP AS WELL AS VARIOUS OTHER LIGHTS. WHAT'S SCARY IS THE POWER STEERING TEMPORARILY STOPS, YANKING THE WHEEL HARD RIGHT AND I HAVE TO MUSCLE IT TO KEEP IT FROM RUNNING OFF THE ROAD. NOTHING SHORT OR DANGEROUS. I HAVE HAD A CASE OPEN WITH ALFA CARES AND HAVE TRIED TO ESCALATE WITH NO RESULT.
Corrective Action:
2018 GIULIA QV BUT IT HAS BEEN IN THE SHOP IN PENSACOLA FOR OVER 7 CONSECUTIVE WEEKS AND THEY STILL HAVE NOT FIGURED OUT WHAT'S WRONG. UNDER ACCELERATION AND LEFT HAND TURNS THE SERVICE ELECTRONIC THROTTLE LIGHTS UP AS WELL AS VARIOUS OTHER LIGHTS. WHAT'S SCARY IS THE POWER STEERING TEMPORARILY STOPS, YANKING THE WHEEL HARD RIGHT AND I HAVE TO MUSCLE IT TO KEEP IT FROM RUNNING OFF THE ROAD. NOTHING SHORT OR DANGEROUS. I HAVE HAD A CASE OPEN WITH ALFA CARES AND HAVE TRIED TO ESCALATE WITH NO RESULT.
Additional Notes:
2018 GIULIA QV BUT IT HAS BEEN IN THE SHOP IN PENSACOLA FOR OVER 7 CONSECUTIVE WEEKS AND THEY STILL HAVE NOT FIGURED OUT WHAT'S WRONG. UNDER ACCELERATION AND LEFT HAND TURNS THE SERVICE ELECTRONIC THROTTLE LIGHTS UP AS WELL AS VARIOUS OTHER LIGHTS. WHAT'S SCARY IS THE POWER STEERING TEMPORARILY STOPS, YANKING THE WHEEL HARD RIGHT AND I HAVE TO MUSCLE IT TO KEEP IT FROM RUNNING OFF THE ROAD. NOTHING SHORT OR DANGEROUS. I HAVE HAD A CASE OPEN WITH ALFA CARES AND HAVE TRIED TO ESCALATE WITH NO RESULT.
Mfg Campaign: 11395071
Recall Date: Feb 7, 2021
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Barry Edzant
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Valencia, CA • 36 yrs
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