Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Z4
Recall Date: Jun 19, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20Y6/20Y5
Recall Date: Sep 7, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97CB
Recall Date: Sep 6, 2016
Consumer Complaints
46 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Audi A3 Cabriolet. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was previously taken to the local dealer, where it was repaired under NHTSA Campaign Number: 21V198000 (Air Bags). The vehicle was taken to the local dealer, Audi Richmond (12592 Broad St., Richmond, VA 23233), where it was determined that the module connected to the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2016 Audi A3 Cabriolet. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was previously taken to the local dealer, where it was repaired under NHTSA Campaign Number: 21V198000 (Air Bags). The vehicle was taken to the local dealer, Audi Richmond (12592 Broad St., Richmond, VA 23233), where it was determined that the module connected to the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2016 Audi A3 Cabriolet. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was previously taken to the local dealer, where it was repaired under NHTSA Campaign Number: 21V198000 (Air Bags). The vehicle was taken to the local dealer, Audi Richmond (12592 Broad St., Richmond, VA 23233), where it was determined that the module connected to the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000.
Mfg Campaign: 11597002
Recall Date: Jun 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated while driving at unknown speed the message, "Oil Level Sensor System Fault" was displayed. The message was display on several occasions while the contact was driving. The vehicle was taken to an independent mechanic, where the mechanic stated that several fault codes were displayed. The mechanic informed the contact that replacing the sensor might fix the failure and the part was replaced. The contact stated that while driving at an undisclosed speed, the vehicle started to stall, and the message was displayed again. The contact stated that the failure recurred several times. The contact turned off and restarted the vehicle for the vehicle to operate as needed. The vehicle was towed to another independent mechanic where the failure was unknown, and the mechanic had the vehicle taken to a different mechanic. The independent mechanic informed the contact that the gear shifter had failed to shift from park when the vehicle was started. The contact was informed that the vehicle needed to be towed to the dealer. The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated while driving at unknown speed the message, "Oil Level Sensor System Fault" was displayed. The message was display on several occasions while the contact was driving. The vehicle was taken to an independent mechanic, where the mechanic stated that several fault codes were displayed. The mechanic informed the contact that replacing the sensor might fix the failure and the part was replaced. The contact stated that while driving at an undisclosed speed, the vehicle started to stall, and the message was displayed again. The contact stated that the failure recurred several times. The contact turned off and restarted the vehicle for the vehicle to operate as needed. The vehicle was towed to another independent mechanic where the failure was unknown, and the mechanic had the vehicle taken to a different mechanic. The independent mechanic informed the contact that the gear shifter had failed to shift from park when the vehicle was started. The contact was informed that the vehicle needed to be towed to the dealer. The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated while driving at unknown speed the message, "Oil Level Sensor System Fault" was displayed. The message was display on several occasions while the contact was driving. The vehicle was taken to an independent mechanic, where the mechanic stated that several fault codes were displayed. The mechanic informed the contact that replacing the sensor might fix the failure and the part was replaced. The contact stated that while driving at an undisclosed speed, the vehicle started to stall, and the message was displayed again. The contact stated that the failure recurred several times. The contact turned off and restarted the vehicle for the vehicle to operate as needed. The vehicle was towed to another independent mechanic where the failure was unknown, and the mechanic had the vehicle taken to a different mechanic. The independent mechanic informed the contact that the gear shifter had failed to shift from park when the vehicle was started. The contact was informed that the vehicle needed to be towed to the dealer. The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500.
Mfg Campaign: 11580553
Recall Date: Apr 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated while driving at slow speeds and making a U-turn, the "Steering Defect; Do Not Drive" message was displayed. The power steering warning light was illuminated. The steering wheel turned in the other direction when the vehicle struck the curb. While making a left turn, the steering wheel pulled hard to the right. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 147,000.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated while driving at slow speeds and making a U-turn, the "Steering Defect; Do Not Drive" message was displayed. The power steering warning light was illuminated. The steering wheel turned in the other direction when the vehicle struck the curb. While making a left turn, the steering wheel pulled hard to the right. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 147,000.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated while driving at slow speeds and making a U-turn, the "Steering Defect; Do Not Drive" message was displayed. The power steering warning light was illuminated. The steering wheel turned in the other direction when the vehicle struck the curb. While making a left turn, the steering wheel pulled hard to the right. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 147,000.
Mfg Campaign: 11541630
Recall Date: Aug 30, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated while driving at slow speeds and making a U-turn, the "Steering Defect; Do Not Drive" message was displayed. The power steering warning light was illuminated. The steering wheel turned in the other direction when the vehicle struck the curb. While making a left turn, the steering wheel pulled hard to the right. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 147,000.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated while driving at slow speeds and making a U-turn, the "Steering Defect; Do Not Drive" message was displayed. The power steering warning light was illuminated. The steering wheel turned in the other direction when the vehicle struck the curb. While making a left turn, the steering wheel pulled hard to the right. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 147,000.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated while driving at slow speeds and making a U-turn, the "Steering Defect; Do Not Drive" message was displayed. The power steering warning light was illuminated. The steering wheel turned in the other direction when the vehicle struck the curb. While making a left turn, the steering wheel pulled hard to the right. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 147,000.
Mfg Campaign: 11541630
Recall Date: Aug 30, 2023
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS:RIM
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated while driving 25 MPH, the vehicle drove over a massive pothole in the roadway. The contact pulled over to assess the vehicle and discovered that the front passenger’s rim had detached the vehicle. Additionally, the oil pan was punctured, causing oil to leak from the vehicle. Due to the failure, the contact had the vehicle towed to his residence where it remained in his possession. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 63,000.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated while driving 25 MPH, the vehicle drove over a massive pothole in the roadway. The contact pulled over to assess the vehicle and discovered that the front passenger’s rim had detached the vehicle. Additionally, the oil pan was punctured, causing oil to leak from the vehicle. Due to the failure, the contact had the vehicle towed to his residence where it remained in his possession. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 63,000.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated while driving 25 MPH, the vehicle drove over a massive pothole in the roadway. The contact pulled over to assess the vehicle and discovered that the front passenger’s rim had detached the vehicle. Additionally, the oil pan was punctured, causing oil to leak from the vehicle. Due to the failure, the contact had the vehicle towed to his residence where it remained in his possession. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 63,000.
Mfg Campaign: 11517382
Recall Date: Apr 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated while refueling the vehicle, gasoline sprayed out from the fuel filler neck. The vehicle was taken to an independent mechanic and the contact was informed of a malfunction with the filler neck. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The failure mileage was 8,000.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated while refueling the vehicle, gasoline sprayed out from the fuel filler neck. The vehicle was taken to an independent mechanic and the contact was informed of a malfunction with the filler neck. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The failure mileage was 8,000.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated while refueling the vehicle, gasoline sprayed out from the fuel filler neck. The vehicle was taken to an independent mechanic and the contact was informed of a malfunction with the filler neck. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The failure mileage was 8,000.
Mfg Campaign: 11507697
Recall Date: Feb 16, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated the front passenger’s side air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated the front passenger’s side air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated the front passenger’s side air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Mfg Campaign: 11480115
Recall Date: Aug 19, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
Potential Consequences:
2016 AUDI A3. CONSUMER WRITES IN REGARD TO DEFECTIVE GAS GAUGE. THE CONSUMER REFERENCED AUDI SAFETY RECALL 20Y5. THE CONSUMER STATED THE VEHICLE EXHIBTED THE SAME FAILURE BUT, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER HAD THE VEHICLE REPAIRED AT A LOCAL MECHANICS SHOP. THE CONSUMER REQUESTED TO BE INCLUDED IN AND REIMBURSED FOR THE RECALL REPAIR
Corrective Action:
2016 AUDI A3. CONSUMER WRITES IN REGARD TO DEFECTIVE GAS GAUGE. THE CONSUMER REFERENCED AUDI SAFETY RECALL 20Y5. THE CONSUMER STATED THE VEHICLE EXHIBTED THE SAME FAILURE BUT, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER HAD THE VEHICLE REPAIRED AT A LOCAL MECHANICS SHOP. THE CONSUMER REQUESTED TO BE INCLUDED IN AND REIMBURSED FOR THE RECALL REPAIR
Additional Notes:
2016 AUDI A3. CONSUMER WRITES IN REGARD TO DEFECTIVE GAS GAUGE. THE CONSUMER REFERENCED AUDI SAFETY RECALL 20Y5. THE CONSUMER STATED THE VEHICLE EXHIBTED THE SAME FAILURE BUT, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER HAD THE VEHICLE REPAIRED AT A LOCAL MECHANICS SHOP. THE CONSUMER REQUESTED TO BE INCLUDED IN AND REIMBURSED FOR THE RECALL REPAIR
Mfg Campaign: 11478951
Recall Date: Aug 12, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11479028
Recall Date: Aug 12, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact stated that the warning message "System Failure - Replace Sensor" would illuminate and the seat belt chime reminder would engage whenever the front passenger’s seat was unoccupied and the seat belt was not buckled. The dealer was notified and informed the contact that the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact stated that the warning message "System Failure - Replace Sensor" would illuminate and the seat belt chime reminder would engage whenever the front passenger’s seat was unoccupied and the seat belt was not buckled. The dealer was notified and informed the contact that the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact stated that the warning message "System Failure - Replace Sensor" would illuminate and the seat belt chime reminder would engage whenever the front passenger’s seat was unoccupied and the seat belt was not buckled. The dealer was notified and informed the contact that the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.
Mfg Campaign: 11472867
Recall Date: Jul 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11463661
Recall Date: May 6, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Audi A3. The contact received a notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer twice for regular maintenance and was notified both times that parts for the recall were not yet available. The contact also stated that the passenger’s side air bag light had illuminated on the instrument panel. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Audi A3. The contact received a notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer twice for regular maintenance and was notified both times that parts for the recall were not yet available. The contact also stated that the passenger’s side air bag light had illuminated on the instrument panel. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Audi A3. The contact received a notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer twice for regular maintenance and was notified both times that parts for the recall were not yet available. The contact also stated that the passenger’s side air bag light had illuminated on the instrument panel. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11460153
Recall Date: Apr 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact and his wife own a 2016 Audi A3. The contact had received a recall notice for NHTSA Campaign Number: 21V198000 (Air Bags). The dealer was contacted and informed that the parts remained unavailable despite the letter that stated otherwise. The contact also stated that the passenger occupant detection system (PODS) was inactive and that the passenger air bag warning light had illuminated on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 20,000. Parts distribution disconnect.
Corrective Action:
The contact and his wife own a 2016 Audi A3. The contact had received a recall notice for NHTSA Campaign Number: 21V198000 (Air Bags). The dealer was contacted and informed that the parts remained unavailable despite the letter that stated otherwise. The contact also stated that the passenger occupant detection system (PODS) was inactive and that the passenger air bag warning light had illuminated on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 20,000. Parts distribution disconnect.
Additional Notes:
The contact and his wife own a 2016 Audi A3. The contact had received a recall notice for NHTSA Campaign Number: 21V198000 (Air Bags). The dealer was contacted and informed that the parts remained unavailable despite the letter that stated otherwise. The contact also stated that the passenger occupant detection system (PODS) was inactive and that the passenger air bag warning light had illuminated on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 20,000. Parts distribution disconnect.
Mfg Campaign: 11445944
Recall Date: Jan 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front passenger’s side air bag warning light was illuminated, and the State Inspector informed her that the vehicle would fail inspection if the recall repair was not completed. The dealer was notified of the failure but did not provide any assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front passenger’s side air bag warning light was illuminated, and the State Inspector informed her that the vehicle would fail inspection if the recall repair was not completed. The dealer was notified of the failure but did not provide any assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front passenger’s side air bag warning light was illuminated, and the State Inspector informed her that the vehicle would fail inspection if the recall repair was not completed. The dealer was notified of the failure but did not provide any assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. VIN tool confirms parts not available.
Mfg Campaign: 11439790
Recall Date: Nov 8, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated while driving 40 MPH, he started to smell gasoline fumes inside the vehicle. The contact stated that there was no warning light illuminated. The contact was able to drive to a nearby gas station and noticed a fuel leak. The contact was able to drive to his destination. The contact stated he replaced the fuel cap and evaporator air filter, the fuel pressure sensor, and the evaporator purge valve but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated while driving 40 MPH, he started to smell gasoline fumes inside the vehicle. The contact stated that there was no warning light illuminated. The contact was able to drive to a nearby gas station and noticed a fuel leak. The contact was able to drive to his destination. The contact stated he replaced the fuel cap and evaporator air filter, the fuel pressure sensor, and the evaporator purge valve but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated while driving 40 MPH, he started to smell gasoline fumes inside the vehicle. The contact stated that there was no warning light illuminated. The contact was able to drive to a nearby gas station and noticed a fuel leak. The contact was able to drive to his destination. The contact stated he replaced the fuel cap and evaporator air filter, the fuel pressure sensor, and the evaporator purge valve but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11437383
Recall Date: Oct 19, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger’s side air bag warning light was illuminated. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 65,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger’s side air bag warning light was illuminated. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 65,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger’s side air bag warning light was illuminated. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 65,000. VIN tool confirms parts not available.
Mfg Campaign: 11436608
Recall Date: Oct 13, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11434060
Recall Date: Sep 23, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA campaign numbers: 21V198000 (Air Bags) and 19V474000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who declined to repair the vehicle for unknown reasons however, the dealer received payment. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the contact was informed that the ignition coil needed to be replaced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 84,000. VIN tool confirms parts not available for NHTSA campaign number: 21V198000 (Air Bags) and Parts distribution disconnect for NHTSA Campaign Number: 19V474000 (Air Bags).
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA campaign numbers: 21V198000 (Air Bags) and 19V474000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who declined to repair the vehicle for unknown reasons however, the dealer received payment. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the contact was informed that the ignition coil needed to be replaced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 84,000. VIN tool confirms parts not available for NHTSA campaign number: 21V198000 (Air Bags) and Parts distribution disconnect for NHTSA Campaign Number: 19V474000 (Air Bags).
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA campaign numbers: 21V198000 (Air Bags) and 19V474000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who declined to repair the vehicle for unknown reasons however, the dealer received payment. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the contact was informed that the ignition coil needed to be replaced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 84,000. VIN tool confirms parts not available for NHTSA campaign number: 21V198000 (Air Bags) and Parts distribution disconnect for NHTSA Campaign Number: 19V474000 (Air Bags).
Mfg Campaign: 11431217
Recall Date: Aug 31, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA campaign numbers: 21V198000 (Air Bags) and 19V474000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who declined to repair the vehicle for unknown reasons however, the dealer received payment. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the contact was informed that the ignition coil needed to be replaced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 84,000. VIN tool confirms parts not available for NHTSA campaign number: 21V198000 (Air Bags) and Parts distribution disconnect for NHTSA Campaign Number: 19V474000 (Air Bags).
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA campaign numbers: 21V198000 (Air Bags) and 19V474000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who declined to repair the vehicle for unknown reasons however, the dealer received payment. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the contact was informed that the ignition coil needed to be replaced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 84,000. VIN tool confirms parts not available for NHTSA campaign number: 21V198000 (Air Bags) and Parts distribution disconnect for NHTSA Campaign Number: 19V474000 (Air Bags).
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA campaign numbers: 21V198000 (Air Bags) and 19V474000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who declined to repair the vehicle for unknown reasons however, the dealer received payment. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the contact was informed that the ignition coil needed to be replaced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 84,000. VIN tool confirms parts not available for NHTSA campaign number: 21V198000 (Air Bags) and Parts distribution disconnect for NHTSA Campaign Number: 19V474000 (Air Bags).
Mfg Campaign: 11431217
Recall Date: Aug 31, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 Audi A3. The contact received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware if the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 Audi A3. The contact received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware if the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 Audi A3. The contact received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware if the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Mfg Campaign: 11427865
Recall Date: Aug 5, 2021
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