Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69DY, 61C1
Recall Date: Jul 27, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BY
Recall Date: Mar 22, 2021
Consumer Complaints
103 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rearview camera is failed. Yes I can have an inspection done. Yes, dealer confirmed that camera is failed but wanted hundreds of dollars to troubleshoot. Has not been inspected by police or insurance. No it just stopped working one day.
Corrective Action:
The rearview camera is failed. Yes I can have an inspection done. Yes, dealer confirmed that camera is failed but wanted hundreds of dollars to troubleshoot. Has not been inspected by police or insurance. No it just stopped working one day.
Additional Notes:
The rearview camera is failed. Yes I can have an inspection done. Yes, dealer confirmed that camera is failed but wanted hundreds of dollars to troubleshoot. Has not been inspected by police or insurance. No it just stopped working one day.
Mfg Campaign: 11674377
Recall Date: Jul 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear wiper hose is consistently getting completely clogged so that no fluid comes out when the spray mechanism is engaged. The dealership has replaced it for a fee two or three times. At the last service they told us they cleaned it and did not charge a fee. However, within two months it was clogged again. I have noticed that the issue is more likely to occur after (intentionally or accidentally) using the rear window defroster. I am therefore wondering whether the hose is made of a plastic that is too soft, causing it to change shape as a response to the defroster heat.
Corrective Action:
The rear wiper hose is consistently getting completely clogged so that no fluid comes out when the spray mechanism is engaged. The dealership has replaced it for a fee two or three times. At the last service they told us they cleaned it and did not charge a fee. However, within two months it was clogged again. I have noticed that the issue is more likely to occur after (intentionally or accidentally) using the rear window defroster. I am therefore wondering whether the hose is made of a plastic that is too soft, causing it to change shape as a response to the defroster heat.
Additional Notes:
The rear wiper hose is consistently getting completely clogged so that no fluid comes out when the spray mechanism is engaged. The dealership has replaced it for a fee two or three times. At the last service they told us they cleaned it and did not charge a fee. However, within two months it was clogged again. I have noticed that the issue is more likely to occur after (intentionally or accidentally) using the rear window defroster. I am therefore wondering whether the hose is made of a plastic that is too soft, causing it to change shape as a response to the defroster heat.
Mfg Campaign: 11666478
Recall Date: Jun 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Mechatronics unit failed, stalled on freeway nearly caused an accident behind me.
Corrective Action:
Mechatronics unit failed, stalled on freeway nearly caused an accident behind me.
Additional Notes:
Mechatronics unit failed, stalled on freeway nearly caused an accident behind me.
Mfg Campaign: 11653834
Recall Date: Apr 10, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Mechatronics unit failed, stalled on freeway nearly caused an accident behind me.
Corrective Action:
Mechatronics unit failed, stalled on freeway nearly caused an accident behind me.
Additional Notes:
Mechatronics unit failed, stalled on freeway nearly caused an accident behind me.
Mfg Campaign: 11653834
Recall Date: Apr 10, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Passenger air bag not working light of airbag system stays on
Corrective Action:
Passenger air bag not working light of airbag system stays on
Additional Notes:
Passenger air bag not working light of airbag system stays on
Mfg Campaign: 11651010
Recall Date: Mar 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Passenger air bag not working light of airbag system stays on
Corrective Action:
Passenger air bag not working light of airbag system stays on
Additional Notes:
Passenger air bag not working light of airbag system stays on
Mfg Campaign: 11651010
Recall Date: Mar 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the front passenger’s seat air bag sensor had failed and needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 21V198000 (Air Bags). The air bag warning was illuminated approximately one and a half years later. The vehicle was returned to the dealer who informed the contact that the repair was no longer covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and a claim was opened. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the front passenger’s seat air bag sensor had failed and needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 21V198000 (Air Bags). The air bag warning was illuminated approximately one and a half years later. The vehicle was returned to the dealer who informed the contact that the repair was no longer covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and a claim was opened. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the front passenger’s seat air bag sensor had failed and needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 21V198000 (Air Bags). The air bag warning was illuminated approximately one and a half years later. The vehicle was returned to the dealer who informed the contact that the repair was no longer covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and a claim was opened. The failure mileage was approximately 67,000.
Mfg Campaign: 11647871
Recall Date: Mar 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The **mechatronic unit** (integrated into the S-Tronic dual-clutch transmission) is the primary component that fails. This unit controls gear shifts, clutch engagement, and hydraulic pressure within the transmission. Common failure points include: - Internal electronic control module (ECU) faults. - Malfunctioning solenoids or pressure valves. - Software glitches or calibration errors. **2. Safety Risks** Mechatronic failure poses significant safety risks: - **Erratic Gear Shifts**: Sudden jerks, delayed engagement, or refusal to shift gears could lead to loss of vehicle control, especially in traffic or during overtaking . - **Limp Mode**: The transmission may default to a single gear (e.g., 3rd gear), severely limiting acceleration and braking responsiveness . - **Complete Gear Loss**: Loss of reverse or multiple forward gears increases collision risks during parking or low-speed maneuvers . --- **3. Confirmation by Dealers/Service Centers** Dealers and independent specialists can reproduce and confirm the issue through: - **Diagnostic Scans**: Fault codes like "implausible gear ratio," "valve electrical faults," or "clutch adaptation limits" often indicate mechatronic failure . - **Physical Testing**: Symptoms such as harsh shifting, RPM fluctuations, or transmission warnings (e.g., flashing PRNDS lights) are observable during test drives . - Audi has issued **Technical Service Bulletins (TSBs)** for related transmission issues, though the 2016 A3 e-tron’s mechatronic unit isn’t part of a formal recall.
Corrective Action:
The **mechatronic unit** (integrated into the S-Tronic dual-clutch transmission) is the primary component that fails. This unit controls gear shifts, clutch engagement, and hydraulic pressure within the transmission. Common failure points include: - Internal electronic control module (ECU) faults. - Malfunctioning solenoids or pressure valves. - Software glitches or calibration errors. **2. Safety Risks** Mechatronic failure poses significant safety risks: - **Erratic Gear Shifts**: Sudden jerks, delayed engagement, or refusal to shift gears could lead to loss of vehicle control, especially in traffic or during overtaking . - **Limp Mode**: The transmission may default to a single gear (e.g., 3rd gear), severely limiting acceleration and braking responsiveness . - **Complete Gear Loss**: Loss of reverse or multiple forward gears increases collision risks during parking or low-speed maneuvers . --- **3. Confirmation by Dealers/Service Centers** Dealers and independent specialists can reproduce and confirm the issue through: - **Diagnostic Scans**: Fault codes like "implausible gear ratio," "valve electrical faults," or "clutch adaptation limits" often indicate mechatronic failure . - **Physical Testing**: Symptoms such as harsh shifting, RPM fluctuations, or transmission warnings (e.g., flashing PRNDS lights) are observable during test drives . - Audi has issued **Technical Service Bulletins (TSBs)** for related transmission issues, though the 2016 A3 e-tron’s mechatronic unit isn’t part of a formal recall.
Additional Notes:
The **mechatronic unit** (integrated into the S-Tronic dual-clutch transmission) is the primary component that fails. This unit controls gear shifts, clutch engagement, and hydraulic pressure within the transmission. Common failure points include: - Internal electronic control module (ECU) faults. - Malfunctioning solenoids or pressure valves. - Software glitches or calibration errors. **2. Safety Risks** Mechatronic failure poses significant safety risks: - **Erratic Gear Shifts**: Sudden jerks, delayed engagement, or refusal to shift gears could lead to loss of vehicle control, especially in traffic or during overtaking . - **Limp Mode**: The transmission may default to a single gear (e.g., 3rd gear), severely limiting acceleration and braking responsiveness . - **Complete Gear Loss**: Loss of reverse or multiple forward gears increases collision risks during parking or low-speed maneuvers . --- **3. Confirmation by Dealers/Service Centers** Dealers and independent specialists can reproduce and confirm the issue through: - **Diagnostic Scans**: Fault codes like "implausible gear ratio," "valve electrical faults," or "clutch adaptation limits" often indicate mechatronic failure . - **Physical Testing**: Symptoms such as harsh shifting, RPM fluctuations, or transmission warnings (e.g., flashing PRNDS lights) are observable during test drives . - Audi has issued **Technical Service Bulletins (TSBs)** for related transmission issues, though the 2016 A3 e-tron’s mechatronic unit isn’t part of a formal recall.
Mfg Campaign: 11643795
Recall Date: Feb 19, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated while driving 60 MPH, the Electronic Power Control System (EPC light) malfunctioned, and the vehicle lost power. The contact stated that the vehicle lost motive power, the temperature gauge raised with the radiator fan activated. The contact pulled over to the side of the road and the vehicle restarted immediately. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The check engine warning light and the electronic power control system warning light was illuminating on and off. The manufacturer was notified of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated while driving 60 MPH, the Electronic Power Control System (EPC light) malfunctioned, and the vehicle lost power. The contact stated that the vehicle lost motive power, the temperature gauge raised with the radiator fan activated. The contact pulled over to the side of the road and the vehicle restarted immediately. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The check engine warning light and the electronic power control system warning light was illuminating on and off. The manufacturer was notified of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated while driving 60 MPH, the Electronic Power Control System (EPC light) malfunctioned, and the vehicle lost power. The contact stated that the vehicle lost motive power, the temperature gauge raised with the radiator fan activated. The contact pulled over to the side of the road and the vehicle restarted immediately. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The check engine warning light and the electronic power control system warning light was illuminating on and off. The manufacturer was notified of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Mfg Campaign: 11633446
Recall Date: Dec 31, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the vehicle, and the vehicle hesitated while starting. Additionally, the contact stated that the failure persisted before starting. The vehicle was driven to an independent mechanic where it was diagnosed that there was an engine misfire and a leak in the fuel pump. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the vehicle, and the vehicle hesitated while starting. Additionally, the contact stated that the failure persisted before starting. The vehicle was driven to an independent mechanic where it was diagnosed that there was an engine misfire and a leak in the fuel pump. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the vehicle, and the vehicle hesitated while starting. Additionally, the contact stated that the failure persisted before starting. The vehicle was driven to an independent mechanic where it was diagnosed that there was an engine misfire and a leak in the fuel pump. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
Mfg Campaign: 11622918
Recall Date: Oct 31, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the vehicle, and the vehicle hesitated while starting. Additionally, the contact stated that the failure persisted before starting. The vehicle was driven to an independent mechanic where it was diagnosed that there was an engine misfire and a leak in the fuel pump. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the vehicle, and the vehicle hesitated while starting. Additionally, the contact stated that the failure persisted before starting. The vehicle was driven to an independent mechanic where it was diagnosed that there was an engine misfire and a leak in the fuel pump. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the vehicle, and the vehicle hesitated while starting. Additionally, the contact stated that the failure persisted before starting. The vehicle was driven to an independent mechanic where it was diagnosed that there was an engine misfire and a leak in the fuel pump. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
Mfg Campaign: 11622918
Recall Date: Oct 31, 2024
Volkswagen Group Of America, Inc.
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
225/45r17 Dry rot on all four tires less than three years old - and actually used for fewer than 18 months as alternated with winter tires - crack runs entire circumference of tire - deep - at joining of sidewall to tread. Nokian has said that this is “cosmetic sidewall cracking” - there is nothing cosmetic about it and each tire dealer I have visited reports that the tires are unsafe and need to be replaced. This is also supposedly a known issue that Nokia has acknowledged but not provided any extra coverage for.
Corrective Action:
225/45r17 Dry rot on all four tires less than three years old - and actually used for fewer than 18 months as alternated with winter tires - crack runs entire circumference of tire - deep - at joining of sidewall to tread. Nokian has said that this is “cosmetic sidewall cracking” - there is nothing cosmetic about it and each tire dealer I have visited reports that the tires are unsafe and need to be replaced. This is also supposedly a known issue that Nokia has acknowledged but not provided any extra coverage for.
Additional Notes:
225/45r17 Dry rot on all four tires less than three years old - and actually used for fewer than 18 months as alternated with winter tires - crack runs entire circumference of tire - deep - at joining of sidewall to tread. Nokian has said that this is “cosmetic sidewall cracking” - there is nothing cosmetic about it and each tire dealer I have visited reports that the tires are unsafe and need to be replaced. This is also supposedly a known issue that Nokia has acknowledged but not provided any extra coverage for.
Mfg Campaign: 11618867
Recall Date: Oct 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
225/45r17 Dry rot on all four tires less than three years old - and actually used for fewer than 18 months as alternated with winter tires - crack runs entire circumference of tire - deep - at joining of sidewall to tread. Nokian has said that this is “cosmetic sidewall cracking” - there is nothing cosmetic about it and each tire dealer I have visited reports that the tires are unsafe and need to be replaced. This is also supposedly a known issue that Nokia has acknowledged but not provided any extra coverage for.
Corrective Action:
225/45r17 Dry rot on all four tires less than three years old - and actually used for fewer than 18 months as alternated with winter tires - crack runs entire circumference of tire - deep - at joining of sidewall to tread. Nokian has said that this is “cosmetic sidewall cracking” - there is nothing cosmetic about it and each tire dealer I have visited reports that the tires are unsafe and need to be replaced. This is also supposedly a known issue that Nokia has acknowledged but not provided any extra coverage for.
Additional Notes:
225/45r17 Dry rot on all four tires less than three years old - and actually used for fewer than 18 months as alternated with winter tires - crack runs entire circumference of tire - deep - at joining of sidewall to tread. Nokian has said that this is “cosmetic sidewall cracking” - there is nothing cosmetic about it and each tire dealer I have visited reports that the tires are unsafe and need to be replaced. This is also supposedly a known issue that Nokia has acknowledged but not provided any extra coverage for.
Mfg Campaign: 11618867
Recall Date: Oct 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated that while refueling the vehicle, fuel started leaking from the vehicle. The contact stated that the vehicle was sputtering while being started. The failure occurred intermittently. There were no warning lights illuminated. The contact removed the EVAP hose and became aware that the hose was filled with gasoline. The contact became aware of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was contacted and made aware of the failure. The dealer confirmed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 95,000.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated that while refueling the vehicle, fuel started leaking from the vehicle. The contact stated that the vehicle was sputtering while being started. The failure occurred intermittently. There were no warning lights illuminated. The contact removed the EVAP hose and became aware that the hose was filled with gasoline. The contact became aware of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was contacted and made aware of the failure. The dealer confirmed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 95,000.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated that while refueling the vehicle, fuel started leaking from the vehicle. The contact stated that the vehicle was sputtering while being started. The failure occurred intermittently. There were no warning lights illuminated. The contact removed the EVAP hose and became aware that the hose was filled with gasoline. The contact became aware of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was contacted and made aware of the failure. The dealer confirmed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 95,000.
Mfg Campaign: 11617242
Recall Date: Sep 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine and low oil warning lights illuminated. The contact also became aware that there was fuel leaking from the charcoal canister. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed and determined that the evaporative emissions and charcoal canister needed to be replaced. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine and low oil warning lights illuminated. The contact also became aware that there was fuel leaking from the charcoal canister. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed and determined that the evaporative emissions and charcoal canister needed to be replaced. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine and low oil warning lights illuminated. The contact also became aware that there was fuel leaking from the charcoal canister. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed and determined that the evaporative emissions and charcoal canister needed to be replaced. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.
Mfg Campaign: 11607390
Recall Date: Aug 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine and low oil warning lights illuminated. The contact also became aware that there was fuel leaking from the charcoal canister. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed and determined that the evaporative emissions and charcoal canister needed to be replaced. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine and low oil warning lights illuminated. The contact also became aware that there was fuel leaking from the charcoal canister. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed and determined that the evaporative emissions and charcoal canister needed to be replaced. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine and low oil warning lights illuminated. The contact also became aware that there was fuel leaking from the charcoal canister. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed and determined that the evaporative emissions and charcoal canister needed to be replaced. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.
Mfg Campaign: 11607390
Recall Date: Aug 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Audi continues to tell me that this recall has been completed yet Audi’s website clearly states of the recall has not been completed your website. States of the recalls not completed and car fractures that recalls not been completed. Yet they refuse to complete the recall in my car.
Corrective Action:
Audi continues to tell me that this recall has been completed yet Audi’s website clearly states of the recall has not been completed your website. States of the recalls not completed and car fractures that recalls not been completed. Yet they refuse to complete the recall in my car.
Additional Notes:
Audi continues to tell me that this recall has been completed yet Audi’s website clearly states of the recall has not been completed your website. States of the recalls not completed and car fractures that recalls not been completed. Yet they refuse to complete the recall in my car.
Mfg Campaign: 11606020
Recall Date: Aug 2, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. This mechanism could leak and cause a fire. I have informed Audi about the issue but they indicated there isn't a fix for the repair currently. They even stated there isn't a deadline or date they could give me for the repair.
Corrective Action:
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. This mechanism could leak and cause a fire. I have informed Audi about the issue but they indicated there isn't a fix for the repair currently. They even stated there isn't a deadline or date they could give me for the repair.
Additional Notes:
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. This mechanism could leak and cause a fire. I have informed Audi about the issue but they indicated there isn't a fix for the repair currently. They even stated there isn't a deadline or date they could give me for the repair.
Mfg Campaign: 11605800
Recall Date: Aug 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. This mechanism could leak and cause a fire. I have informed Audi about the issue but they indicated there isn't a fix for the repair currently. They even stated there isn't a deadline or date they could give me for the repair.
Corrective Action:
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. This mechanism could leak and cause a fire. I have informed Audi about the issue but they indicated there isn't a fix for the repair currently. They even stated there isn't a deadline or date they could give me for the repair.
Additional Notes:
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. This mechanism could leak and cause a fire. I have informed Audi about the issue but they indicated there isn't a fix for the repair currently. They even stated there isn't a deadline or date they could give me for the repair.
Mfg Campaign: 11605800
Recall Date: Aug 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Audi A3. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that there was an abnormally strong fuel odor inside the vehicle. Additionally, the contact stated that there was fuel leaking from the fuel tank. The vehicle was taken to the dealer where it was diagnosed with a failed suction jet pump. The contact was informed that the fuel tank and the EVAP charcoal canister needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline). The contact expressed that the failure was very scary. The manufacturer was made aware of the failure. The failure mileage was approximately 41,259.
Corrective Action:
The contact owns a 2016 Audi A3. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that there was an abnormally strong fuel odor inside the vehicle. Additionally, the contact stated that there was fuel leaking from the fuel tank. The vehicle was taken to the dealer where it was diagnosed with a failed suction jet pump. The contact was informed that the fuel tank and the EVAP charcoal canister needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline). The contact expressed that the failure was very scary. The manufacturer was made aware of the failure. The failure mileage was approximately 41,259.
Additional Notes:
The contact owns a 2016 Audi A3. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that there was an abnormally strong fuel odor inside the vehicle. Additionally, the contact stated that there was fuel leaking from the fuel tank. The vehicle was taken to the dealer where it was diagnosed with a failed suction jet pump. The contact was informed that the fuel tank and the EVAP charcoal canister needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline). The contact expressed that the failure was very scary. The manufacturer was made aware of the failure. The failure mileage was approximately 41,259.
Mfg Campaign: 11605359
Recall Date: Jul 30, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury