Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69DY, 61C1
Recall Date: Jul 27, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BY
Recall Date: Mar 22, 2021
Consumer Complaints
103 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
24V110-The suction jet pump inside the fuel tank, designed to purge fuel from the EVAP system is defected and if a specific seal inside an affected suction jet pump fails, the fuel may flow directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in the presence of an ignition source, may result in a fire. My live and the live of my children is at risk every time I/we drive my car, due to the fact that my car could catch on fire. It is just a matter of time and I am not willing to risk getting caught in a fire, getting hurt or even dying inside my car. There is no repair available and I can not wait any longer. I am requesting replacement of my car ASAP
Corrective Action:
24V110-The suction jet pump inside the fuel tank, designed to purge fuel from the EVAP system is defected and if a specific seal inside an affected suction jet pump fails, the fuel may flow directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in the presence of an ignition source, may result in a fire. My live and the live of my children is at risk every time I/we drive my car, due to the fact that my car could catch on fire. It is just a matter of time and I am not willing to risk getting caught in a fire, getting hurt or even dying inside my car. There is no repair available and I can not wait any longer. I am requesting replacement of my car ASAP
Additional Notes:
24V110-The suction jet pump inside the fuel tank, designed to purge fuel from the EVAP system is defected and if a specific seal inside an affected suction jet pump fails, the fuel may flow directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in the presence of an ignition source, may result in a fire. My live and the live of my children is at risk every time I/we drive my car, due to the fact that my car could catch on fire. It is just a matter of time and I am not willing to risk getting caught in a fire, getting hurt or even dying inside my car. There is no repair available and I can not wait any longer. I am requesting replacement of my car ASAP
Mfg Campaign: 11598704
Recall Date: Jul 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
EPC WARNING LIGHT IS COMING AND FUEL TANK NOT RESPONDING
Corrective Action:
EPC WARNING LIGHT IS COMING AND FUEL TANK NOT RESPONDING
Additional Notes:
EPC WARNING LIGHT IS COMING AND FUEL TANK NOT RESPONDING
Mfg Campaign: 11586270
Recall Date: May 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EPC WARNING LIGHT IS COMING AND FUEL TANK NOT RESPONDING
Corrective Action:
EPC WARNING LIGHT IS COMING AND FUEL TANK NOT RESPONDING
Additional Notes:
EPC WARNING LIGHT IS COMING AND FUEL TANK NOT RESPONDING
Mfg Campaign: 11586270
Recall Date: May 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Train system failed also engine light is now on How was your safety or the safety of others put at risk? Me and my toddler were in the vehicle when it started to jerk in bad traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the mechanic said this is a serious problem and i should be concerned. He stated i should not drive my vehicle. It was inspected by a certified mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happen at one time.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Train system failed also engine light is now on How was your safety or the safety of others put at risk? Me and my toddler were in the vehicle when it started to jerk in bad traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the mechanic said this is a serious problem and i should be concerned. He stated i should not drive my vehicle. It was inspected by a certified mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happen at one time.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Train system failed also engine light is now on How was your safety or the safety of others put at risk? Me and my toddler were in the vehicle when it started to jerk in bad traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the mechanic said this is a serious problem and i should be concerned. He stated i should not drive my vehicle. It was inspected by a certified mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happen at one time.
Mfg Campaign: 11582005
Recall Date: Apr 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Train system failed also engine light is now on How was your safety or the safety of others put at risk? Me and my toddler were in the vehicle when it started to jerk in bad traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the mechanic said this is a serious problem and i should be concerned. He stated i should not drive my vehicle. It was inspected by a certified mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happen at one time.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Train system failed also engine light is now on How was your safety or the safety of others put at risk? Me and my toddler were in the vehicle when it started to jerk in bad traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the mechanic said this is a serious problem and i should be concerned. He stated i should not drive my vehicle. It was inspected by a certified mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happen at one time.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Train system failed also engine light is now on How was your safety or the safety of others put at risk? Me and my toddler were in the vehicle when it started to jerk in bad traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the mechanic said this is a serious problem and i should be concerned. He stated i should not drive my vehicle. It was inspected by a certified mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happen at one time.
Mfg Campaign: 11582005
Recall Date: Apr 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Train system failed also engine light is now on How was your safety or the safety of others put at risk? Me and my toddler were in the vehicle when it started to jerk in bad traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the mechanic said this is a serious problem and i should be concerned. He stated i should not drive my vehicle. It was inspected by a certified mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happen at one time.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Train system failed also engine light is now on How was your safety or the safety of others put at risk? Me and my toddler were in the vehicle when it started to jerk in bad traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the mechanic said this is a serious problem and i should be concerned. He stated i should not drive my vehicle. It was inspected by a certified mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happen at one time.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Train system failed also engine light is now on How was your safety or the safety of others put at risk? Me and my toddler were in the vehicle when it started to jerk in bad traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the mechanic said this is a serious problem and i should be concerned. He stated i should not drive my vehicle. It was inspected by a certified mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happen at one time.
Mfg Campaign: 11582005
Recall Date: Apr 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a current recall for 2015-2020 Audi A3 sedan models regarding the vehicles EVAP SYSTEM, and I believe my car is experiencing that same issue but my specific vehicle isn’t listed as it is a 2016 Audi A3 Premium Plus Sportback E-tron. My engine light is illuminated and when checked, the detecting device says the warning is due to a small leak from the EVAP system in the vehicle.
Corrective Action:
There is a current recall for 2015-2020 Audi A3 sedan models regarding the vehicles EVAP SYSTEM, and I believe my car is experiencing that same issue but my specific vehicle isn’t listed as it is a 2016 Audi A3 Premium Plus Sportback E-tron. My engine light is illuminated and when checked, the detecting device says the warning is due to a small leak from the EVAP system in the vehicle.
Additional Notes:
There is a current recall for 2015-2020 Audi A3 sedan models regarding the vehicles EVAP SYSTEM, and I believe my car is experiencing that same issue but my specific vehicle isn’t listed as it is a 2016 Audi A3 Premium Plus Sportback E-tron. My engine light is illuminated and when checked, the detecting device says the warning is due to a small leak from the EVAP system in the vehicle.
Mfg Campaign: 11574043
Recall Date: Feb 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
EL AUTO TIENE UN OLOR FUERTE A GAS Y CUANDO ME DETUVE VOTO GASOLINA POR LA PARTE DE ATRAS EN EL LADO TRASERO DEL PASAJERO. DESPUES INTENTE HECHARLE GAS Y SE LLENA EL CUELLO DEL TANQUE HASTA DESVOLDARSE. NO PERMITE LA ENTRADA DE GAS. AUTO NO TIENE CODIGO DE FALLA. ESTOY PREOCUPADO PORQUE ESTA SITUACION PODRIA OCACIONAR UN INCENDIO. ENCONTRE UN RECALL 20Y6/20Y5 EL CUAL SE REFIERE A MI PROBLEMA. QIERO SABER SI ESTE RECALL ME APLICA. GRACIAS
Corrective Action:
EL AUTO TIENE UN OLOR FUERTE A GAS Y CUANDO ME DETUVE VOTO GASOLINA POR LA PARTE DE ATRAS EN EL LADO TRASERO DEL PASAJERO. DESPUES INTENTE HECHARLE GAS Y SE LLENA EL CUELLO DEL TANQUE HASTA DESVOLDARSE. NO PERMITE LA ENTRADA DE GAS. AUTO NO TIENE CODIGO DE FALLA. ESTOY PREOCUPADO PORQUE ESTA SITUACION PODRIA OCACIONAR UN INCENDIO. ENCONTRE UN RECALL 20Y6/20Y5 EL CUAL SE REFIERE A MI PROBLEMA. QIERO SABER SI ESTE RECALL ME APLICA. GRACIAS
Additional Notes:
EL AUTO TIENE UN OLOR FUERTE A GAS Y CUANDO ME DETUVE VOTO GASOLINA POR LA PARTE DE ATRAS EN EL LADO TRASERO DEL PASAJERO. DESPUES INTENTE HECHARLE GAS Y SE LLENA EL CUELLO DEL TANQUE HASTA DESVOLDARSE. NO PERMITE LA ENTRADA DE GAS. AUTO NO TIENE CODIGO DE FALLA. ESTOY PREOCUPADO PORQUE ESTA SITUACION PODRIA OCACIONAR UN INCENDIO. ENCONTRE UN RECALL 20Y6/20Y5 EL CUAL SE REFIERE A MI PROBLEMA. QIERO SABER SI ESTE RECALL ME APLICA. GRACIAS
Mfg Campaign: 11555847
Recall Date: Nov 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car start running loosing fuel.
Corrective Action:
Car start running loosing fuel.
Additional Notes:
Car start running loosing fuel.
Mfg Campaign: 11554733
Recall Date: Nov 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was entering the interstate and accelerating to merge with the traffic. When I reached about 70 mph the car stalled and a message appeared, transmission faulty, no reverse, safe to continue to drive. The car was drivable at a low speed and a high rpm. After having it towed to an Audi dealership, I was informed that the transmission would need to be replaced. According to the dealership, the mechatronic unit was faulty due to an unknown short in the transmission.
Corrective Action:
I was entering the interstate and accelerating to merge with the traffic. When I reached about 70 mph the car stalled and a message appeared, transmission faulty, no reverse, safe to continue to drive. The car was drivable at a low speed and a high rpm. After having it towed to an Audi dealership, I was informed that the transmission would need to be replaced. According to the dealership, the mechatronic unit was faulty due to an unknown short in the transmission.
Additional Notes:
I was entering the interstate and accelerating to merge with the traffic. When I reached about 70 mph the car stalled and a message appeared, transmission faulty, no reverse, safe to continue to drive. The car was drivable at a low speed and a high rpm. After having it towed to an Audi dealership, I was informed that the transmission would need to be replaced. According to the dealership, the mechatronic unit was faulty due to an unknown short in the transmission.
Mfg Campaign: 11554170
Recall Date: Nov 8, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Cust gasoline is spilling out of the rear part of the unit. The following complaint, was escalated to AUDi USA related to recall of the suction pump, campaign number 16V647000. My vehicle was replaced or completed the recall on 2017, as requested, approximately 1 years or less of the purchase. Now my vehicle presents the same situation with only 32,000miles and Audi, may be a quotation over $5300 to repair a car that have the same behavior or symptoms that the suction pump recall, with its a safety recall. The car didn't present in the dashboard any flag of malfunction to advise of the danger situation, was in the store parking and one person point me that the car is spill gasoline. The car was moved in the trolley crane to the mechanic's shop. The mechanics, told me that Audi, is responsible for this situation because was a recall. I called to Audi Puerto Rico, and uSA and told me that the car has 7 years, and it is out of warranty. I reiterated, that is a manufactured detects and Audi will be responsible because is a safety issue and the car didn’t present any advice of .
Corrective Action:
Cust gasoline is spilling out of the rear part of the unit. The following complaint, was escalated to AUDi USA related to recall of the suction pump, campaign number 16V647000. My vehicle was replaced or completed the recall on 2017, as requested, approximately 1 years or less of the purchase. Now my vehicle presents the same situation with only 32,000miles and Audi, may be a quotation over $5300 to repair a car that have the same behavior or symptoms that the suction pump recall, with its a safety recall. The car didn't present in the dashboard any flag of malfunction to advise of the danger situation, was in the store parking and one person point me that the car is spill gasoline. The car was moved in the trolley crane to the mechanic's shop. The mechanics, told me that Audi, is responsible for this situation because was a recall. I called to Audi Puerto Rico, and uSA and told me that the car has 7 years, and it is out of warranty. I reiterated, that is a manufactured detects and Audi will be responsible because is a safety issue and the car didn’t present any advice of .
Additional Notes:
Cust gasoline is spilling out of the rear part of the unit. The following complaint, was escalated to AUDi USA related to recall of the suction pump, campaign number 16V647000. My vehicle was replaced or completed the recall on 2017, as requested, approximately 1 years or less of the purchase. Now my vehicle presents the same situation with only 32,000miles and Audi, may be a quotation over $5300 to repair a car that have the same behavior or symptoms that the suction pump recall, with its a safety recall. The car didn't present in the dashboard any flag of malfunction to advise of the danger situation, was in the store parking and one person point me that the car is spill gasoline. The car was moved in the trolley crane to the mechanic's shop. The mechanics, told me that Audi, is responsible for this situation because was a recall. I called to Audi Puerto Rico, and uSA and told me that the car has 7 years, and it is out of warranty. I reiterated, that is a manufactured detects and Audi will be responsible because is a safety issue and the car didn’t present any advice of .
Mfg Campaign: 11549263
Recall Date: Oct 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Gearshifter sensor going off. Been told this shifter issue can cause car to shift into a different gear at any given moment. Read plenty of forums reporting the same thing.
Corrective Action:
Gearshifter sensor going off. Been told this shifter issue can cause car to shift into a different gear at any given moment. Read plenty of forums reporting the same thing.
Additional Notes:
Gearshifter sensor going off. Been told this shifter issue can cause car to shift into a different gear at any given moment. Read plenty of forums reporting the same thing.
Mfg Campaign: 11530946
Recall Date: Jul 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
PODS system recall was fixed, but not properly, 3 months after it was "fixed" the passenger airbag is off warning comes on beeping loud and turns off and back on constantly. Super annoying and dealership won't do anything without paying a huge fee.
Corrective Action:
PODS system recall was fixed, but not properly, 3 months after it was "fixed" the passenger airbag is off warning comes on beeping loud and turns off and back on constantly. Super annoying and dealership won't do anything without paying a huge fee.
Additional Notes:
PODS system recall was fixed, but not properly, 3 months after it was "fixed" the passenger airbag is off warning comes on beeping loud and turns off and back on constantly. Super annoying and dealership won't do anything without paying a huge fee.
Mfg Campaign: 11527897
Recall Date: Jun 20, 2023
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Backup Camera, not displaying image on dash screen. Big safety issue when parking, no visibility while backing up, viewing obstacles and parking. No the vehicle has not be inspected. No other warnings or messages prior to failure. Camera failed Friday 5/12/2023
Corrective Action:
Backup Camera, not displaying image on dash screen. Big safety issue when parking, no visibility while backing up, viewing obstacles and parking. No the vehicle has not be inspected. No other warnings or messages prior to failure. Camera failed Friday 5/12/2023
Additional Notes:
Backup Camera, not displaying image on dash screen. Big safety issue when parking, no visibility while backing up, viewing obstacles and parking. No the vehicle has not be inspected. No other warnings or messages prior to failure. Camera failed Friday 5/12/2023
Mfg Campaign: 11522072
Recall Date: May 15, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
At 100,000 miles my engine lost all compression in cylinder 4 causing the vehicle to suffer a serious lack of power and become a danger to drive. Upon further research I have found that this is not uncommon for the Audi/VW 2.0 Liter TFSI (direct injected) engines. It appears that injector issues lead to either lean or rich running conditions that essentially melt the pistons and/or rings. I did have to have the engine replaced as there was no way to reliably verify whether the engine could be re-built so another engine was sourced from a salvage yard. The entire cost for the job was roughly $9,000. Again, this appears to be more common than a person should expect for an engine with such low mileage.
Corrective Action:
At 100,000 miles my engine lost all compression in cylinder 4 causing the vehicle to suffer a serious lack of power and become a danger to drive. Upon further research I have found that this is not uncommon for the Audi/VW 2.0 Liter TFSI (direct injected) engines. It appears that injector issues lead to either lean or rich running conditions that essentially melt the pistons and/or rings. I did have to have the engine replaced as there was no way to reliably verify whether the engine could be re-built so another engine was sourced from a salvage yard. The entire cost for the job was roughly $9,000. Again, this appears to be more common than a person should expect for an engine with such low mileage.
Additional Notes:
At 100,000 miles my engine lost all compression in cylinder 4 causing the vehicle to suffer a serious lack of power and become a danger to drive. Upon further research I have found that this is not uncommon for the Audi/VW 2.0 Liter TFSI (direct injected) engines. It appears that injector issues lead to either lean or rich running conditions that essentially melt the pistons and/or rings. I did have to have the engine replaced as there was no way to reliably verify whether the engine could be re-built so another engine was sourced from a salvage yard. The entire cost for the job was roughly $9,000. Again, this appears to be more common than a person should expect for an engine with such low mileage.
Mfg Campaign: 11501654
Recall Date: Jan 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I had a safety issue with the gas tank not accepting gas and spilling over and out. I replaced the gas tank and vapor canister, and costly labor. My car was taken to: Palm Beach Performance RO#: 11887 1761 Latham Rd West Palm Beach, FL 33409 Tel#: 561-932-8840
Corrective Action:
I had a safety issue with the gas tank not accepting gas and spilling over and out. I replaced the gas tank and vapor canister, and costly labor. My car was taken to: Palm Beach Performance RO#: 11887 1761 Latham Rd West Palm Beach, FL 33409 Tel#: 561-932-8840
Additional Notes:
I had a safety issue with the gas tank not accepting gas and spilling over and out. I replaced the gas tank and vapor canister, and costly labor. My car was taken to: Palm Beach Performance RO#: 11887 1761 Latham Rd West Palm Beach, FL 33409 Tel#: 561-932-8840
Mfg Campaign: 11493878
Recall Date: Nov 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I've been told by the dealer that a fix for the PODS system recall is still not available. This is after almost a year and a half of the issue being known. My car is now regularly illuminating the airbag light and beeping for the passenger to put the seat belt on even if no one is using the seat. This is becoming very annoying and I'm told there is no way to fix this.
Corrective Action:
I've been told by the dealer that a fix for the PODS system recall is still not available. This is after almost a year and a half of the issue being known. My car is now regularly illuminating the airbag light and beeping for the passenger to put the seat belt on even if no one is using the seat. This is becoming very annoying and I'm told there is no way to fix this.
Additional Notes:
I've been told by the dealer that a fix for the PODS system recall is still not available. This is after almost a year and a half of the issue being known. My car is now regularly illuminating the airbag light and beeping for the passenger to put the seat belt on even if no one is using the seat. This is becoming very annoying and I'm told there is no way to fix this.
Mfg Campaign: 11491529
Recall Date: Oct 30, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I have been trying to get this recall fixed since December 2019. This recall are pods needed to be replaced on the passenger seat. As of today, October 21, 2022, my passenger airbag is off at all times and is unable to provide safety for my passenger. This is due to the recall. I have contacted Audi multiple times and they are unable to help. I have documentation proof for everything. This is a safety hazard for my passenger. I am too afraid to drive my car.
Corrective Action:
I have been trying to get this recall fixed since December 2019. This recall are pods needed to be replaced on the passenger seat. As of today, October 21, 2022, my passenger airbag is off at all times and is unable to provide safety for my passenger. This is due to the recall. I have contacted Audi multiple times and they are unable to help. I have documentation proof for everything. This is a safety hazard for my passenger. I am too afraid to drive my car.
Additional Notes:
I have been trying to get this recall fixed since December 2019. This recall are pods needed to be replaced on the passenger seat. As of today, October 21, 2022, my passenger airbag is off at all times and is unable to provide safety for my passenger. This is due to the recall. I have contacted Audi multiple times and they are unable to help. I have documentation proof for everything. This is a safety hazard for my passenger. I am too afraid to drive my car.
Mfg Campaign: 11490267
Recall Date: Oct 21, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
the light on the passenger side airbag is on all the time and a letter explaining my car had a recall to fix the issue was received back in 2020. I've been informed and also researched myself that the passenger side should not be used due to the airbag malfunctioning and being dangerous and possibly fatal. For those reasons I don't have anyone sitting in that sear and actually I don't feels safe having anyone in the back of the car. The dealerships say they do not have the parts
Corrective Action:
the light on the passenger side airbag is on all the time and a letter explaining my car had a recall to fix the issue was received back in 2020. I've been informed and also researched myself that the passenger side should not be used due to the airbag malfunctioning and being dangerous and possibly fatal. For those reasons I don't have anyone sitting in that sear and actually I don't feels safe having anyone in the back of the car. The dealerships say they do not have the parts
Additional Notes:
the light on the passenger side airbag is on all the time and a letter explaining my car had a recall to fix the issue was received back in 2020. I've been informed and also researched myself that the passenger side should not be used due to the airbag malfunctioning and being dangerous and possibly fatal. For those reasons I don't have anyone sitting in that sear and actually I don't feels safe having anyone in the back of the car. The dealerships say they do not have the parts
Mfg Campaign: 11489801
Recall Date: Oct 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The component failing seems to be the fuel system. It is unsafe because the vehicle shoots out fuel all over the place (which is a fire hazard) when I attempt to add fuel to the car. Even though this problem (for our vehicle) is listed on an Audi Technical Service Bulletin, they said that they have nothing to do with the problem. Audi won't inspect the problem just said I have to pay for any repairs. There were no warning lamps, etc. One day the car just starting spitting gas out and has become progressively worse as time has passed. Can only add an extreme minimum amount (about $5.00 worth or less) of fuel to the fuel tank before it shoots out all over the place. The Audi Technical Service Bulletin is uploaded below. We purchased the 2016 car about two years ago but haven't driven it much until recently.
Corrective Action:
The component failing seems to be the fuel system. It is unsafe because the vehicle shoots out fuel all over the place (which is a fire hazard) when I attempt to add fuel to the car. Even though this problem (for our vehicle) is listed on an Audi Technical Service Bulletin, they said that they have nothing to do with the problem. Audi won't inspect the problem just said I have to pay for any repairs. There were no warning lamps, etc. One day the car just starting spitting gas out and has become progressively worse as time has passed. Can only add an extreme minimum amount (about $5.00 worth or less) of fuel to the fuel tank before it shoots out all over the place. The Audi Technical Service Bulletin is uploaded below. We purchased the 2016 car about two years ago but haven't driven it much until recently.
Additional Notes:
The component failing seems to be the fuel system. It is unsafe because the vehicle shoots out fuel all over the place (which is a fire hazard) when I attempt to add fuel to the car. Even though this problem (for our vehicle) is listed on an Audi Technical Service Bulletin, they said that they have nothing to do with the problem. Audi won't inspect the problem just said I have to pay for any repairs. There were no warning lamps, etc. One day the car just starting spitting gas out and has become progressively worse as time has passed. Can only add an extreme minimum amount (about $5.00 worth or less) of fuel to the fuel tank before it shoots out all over the place. The Audi Technical Service Bulletin is uploaded below. We purchased the 2016 car about two years ago but haven't driven it much until recently.
Mfg Campaign: 11479765
Recall Date: Aug 17, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury