Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BY
Recall Date: Mar 22, 2021
Consumer Complaints
70 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Vehicle Electrical System Control Module J519 had a fault that prevented using many vehicle functions - no interior lights, no heated seats, dashboard and navigation screen too dim to read in daylight.
Corrective Action:
The Vehicle Electrical System Control Module J519 had a fault that prevented using many vehicle functions - no interior lights, no heated seats, dashboard and navigation screen too dim to read in daylight.
Additional Notes:
The Vehicle Electrical System Control Module J519 had a fault that prevented using many vehicle functions - no interior lights, no heated seats, dashboard and navigation screen too dim to read in daylight.
Mfg Campaign: 11638367
Recall Date: Jan 24, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Car throws P2884 and the internal combustion motor will not start. The issue is gone into detail here: [XXX] recommendation is swapping out mechatronic unit for the upgraded unit. Since the unit is prone to failure this really should be a recall. It happens on all cars 2016/2017 years right around 60k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Car throws P2884 and the internal combustion motor will not start. The issue is gone into detail here: [XXX] recommendation is swapping out mechatronic unit for the upgraded unit. Since the unit is prone to failure this really should be a recall. It happens on all cars 2016/2017 years right around 60k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Car throws P2884 and the internal combustion motor will not start. The issue is gone into detail here: [XXX] recommendation is swapping out mechatronic unit for the upgraded unit. Since the unit is prone to failure this really should be a recall. It happens on all cars 2016/2017 years right around 60k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637424
Recall Date: Jan 21, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty
Corrective Action:
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty
Additional Notes:
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty
Mfg Campaign: 11631547
Recall Date: Dec 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty
Corrective Action:
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty
Additional Notes:
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty
Mfg Campaign: 11631547
Recall Date: Dec 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty
Corrective Action:
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty
Additional Notes:
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty
Mfg Campaign: 11631547
Recall Date: Dec 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The Audi San Juan -Texas Address: 1001 East Expressway 83 ,San Juan, Tx. 78589 .Do not want repair my car for a recall WATER PUMP and in the future can cause fire .Audi A3 2017
Corrective Action:
The Audi San Juan -Texas Address: 1001 East Expressway 83 ,San Juan, Tx. 78589 .Do not want repair my car for a recall WATER PUMP and in the future can cause fire .Audi A3 2017
Additional Notes:
The Audi San Juan -Texas Address: 1001 East Expressway 83 ,San Juan, Tx. 78589 .Do not want repair my car for a recall WATER PUMP and in the future can cause fire .Audi A3 2017
Mfg Campaign: 11617608
Recall Date: Oct 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Audi San Juan -Texas Address: 1001 East Expressway 83 ,San Juan, Tx. 78589 .Do not want repair my car for a recall WATER PUMP and in the future can cause fire .Audi A3 2017
Corrective Action:
The Audi San Juan -Texas Address: 1001 East Expressway 83 ,San Juan, Tx. 78589 .Do not want repair my car for a recall WATER PUMP and in the future can cause fire .Audi A3 2017
Additional Notes:
The Audi San Juan -Texas Address: 1001 East Expressway 83 ,San Juan, Tx. 78589 .Do not want repair my car for a recall WATER PUMP and in the future can cause fire .Audi A3 2017
Mfg Campaign: 11617608
Recall Date: Oct 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Audi San Juan -Texas Address: 1001 East Expressway 83 ,San Juan, Tx. 78589 .Do not want repair my car for a recall WATER PUMP and in the future can cause fire .Audi A3 2017
Corrective Action:
The Audi San Juan -Texas Address: 1001 East Expressway 83 ,San Juan, Tx. 78589 .Do not want repair my car for a recall WATER PUMP and in the future can cause fire .Audi A3 2017
Additional Notes:
The Audi San Juan -Texas Address: 1001 East Expressway 83 ,San Juan, Tx. 78589 .Do not want repair my car for a recall WATER PUMP and in the future can cause fire .Audi A3 2017
Mfg Campaign: 11617608
Recall Date: Oct 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car started having issues around February 2024. The car first started misfiring and dying at stops which was a safety issue. When parked I noticed that there was an excessive amount of fuel that started coming out of the charcoal canister, another problem that could have resulted in the car catching on fire. The car could not be filled up with more fuel as there was pressurized fuel coming out through the fuel filler neck when the cap was removed. The problem was determined to be related to the currently active recall. I waited for 5 months for there to be a fix for the recall without being able to use the vehicle. I finally got tired of waiting and had my mechanic repair it. The fuel tank and charcoal canister were replaced and the old parts are available for inspection by interested authorities upon request. The car is now fully functional again after replacement of those components.
Corrective Action:
The car started having issues around February 2024. The car first started misfiring and dying at stops which was a safety issue. When parked I noticed that there was an excessive amount of fuel that started coming out of the charcoal canister, another problem that could have resulted in the car catching on fire. The car could not be filled up with more fuel as there was pressurized fuel coming out through the fuel filler neck when the cap was removed. The problem was determined to be related to the currently active recall. I waited for 5 months for there to be a fix for the recall without being able to use the vehicle. I finally got tired of waiting and had my mechanic repair it. The fuel tank and charcoal canister were replaced and the old parts are available for inspection by interested authorities upon request. The car is now fully functional again after replacement of those components.
Additional Notes:
The car started having issues around February 2024. The car first started misfiring and dying at stops which was a safety issue. When parked I noticed that there was an excessive amount of fuel that started coming out of the charcoal canister, another problem that could have resulted in the car catching on fire. The car could not be filled up with more fuel as there was pressurized fuel coming out through the fuel filler neck when the cap was removed. The problem was determined to be related to the currently active recall. I waited for 5 months for there to be a fix for the recall without being able to use the vehicle. I finally got tired of waiting and had my mechanic repair it. The fuel tank and charcoal canister were replaced and the old parts are available for inspection by interested authorities upon request. The car is now fully functional again after replacement of those components.
Mfg Campaign: 11603049
Recall Date: Jul 17, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I recently was involved in a collision where my car going at 30 mph collided with. Car that was completely stopped that I unfortunately didn’t see I’ve previously been warned by the safety system where it’s saved me by first audio warning and then immediately breaking allowing me to avoid collision unfortunately prior to the accident I never had any issues but occasionally noticed that the Audi Pre Sense could be triggered occasionally when I was driving on the highway and the police were using radars to control speeding cars I could occasionally see the light safety system alert me but almost immediately disappeared I’m assuming the radar could affect the safety system since the indicator picked up that a few times but only popped up warning and said it was currently restricted but never did anything as I’m sure it knew it wasn’t needing to break however I have concerns about the safety system and it’s lack of safety especially the last incident where I was traveling in a completely straight direction and hit the car in front of me that was stopped in traffic the safety system never worked properly and I seem to have the same issue even now with the system but won’t work and doesn’t do anything to alert me to potential problems anymore I’m not sure the account cause of the failure but Audi of America hasn’t been really responsive with my safety concerns and won’t return my phone calls or email I’ve recently been notified of a potential class action complaint which involves the very same safety concerns that Audi is being sued
Corrective Action:
I recently was involved in a collision where my car going at 30 mph collided with. Car that was completely stopped that I unfortunately didn’t see I’ve previously been warned by the safety system where it’s saved me by first audio warning and then immediately breaking allowing me to avoid collision unfortunately prior to the accident I never had any issues but occasionally noticed that the Audi Pre Sense could be triggered occasionally when I was driving on the highway and the police were using radars to control speeding cars I could occasionally see the light safety system alert me but almost immediately disappeared I’m assuming the radar could affect the safety system since the indicator picked up that a few times but only popped up warning and said it was currently restricted but never did anything as I’m sure it knew it wasn’t needing to break however I have concerns about the safety system and it’s lack of safety especially the last incident where I was traveling in a completely straight direction and hit the car in front of me that was stopped in traffic the safety system never worked properly and I seem to have the same issue even now with the system but won’t work and doesn’t do anything to alert me to potential problems anymore I’m not sure the account cause of the failure but Audi of America hasn’t been really responsive with my safety concerns and won’t return my phone calls or email I’ve recently been notified of a potential class action complaint which involves the very same safety concerns that Audi is being sued
Additional Notes:
I recently was involved in a collision where my car going at 30 mph collided with. Car that was completely stopped that I unfortunately didn’t see I’ve previously been warned by the safety system where it’s saved me by first audio warning and then immediately breaking allowing me to avoid collision unfortunately prior to the accident I never had any issues but occasionally noticed that the Audi Pre Sense could be triggered occasionally when I was driving on the highway and the police were using radars to control speeding cars I could occasionally see the light safety system alert me but almost immediately disappeared I’m assuming the radar could affect the safety system since the indicator picked up that a few times but only popped up warning and said it was currently restricted but never did anything as I’m sure it knew it wasn’t needing to break however I have concerns about the safety system and it’s lack of safety especially the last incident where I was traveling in a completely straight direction and hit the car in front of me that was stopped in traffic the safety system never worked properly and I seem to have the same issue even now with the system but won’t work and doesn’t do anything to alert me to potential problems anymore I’m not sure the account cause of the failure but Audi of America hasn’t been really responsive with my safety concerns and won’t return my phone calls or email I’ve recently been notified of a potential class action complaint which involves the very same safety concerns that Audi is being sued
Mfg Campaign: 11591374
Recall Date: May 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Recall on this vehicle several years ago. Taken to the Audi dealership for repairs of the recall. No change after recall repairs completed. The airbag and seatbelt warning lights have continued to light up.
Corrective Action:
Recall on this vehicle several years ago. Taken to the Audi dealership for repairs of the recall. No change after recall repairs completed. The airbag and seatbelt warning lights have continued to light up.
Additional Notes:
Recall on this vehicle several years ago. Taken to the Audi dealership for repairs of the recall. No change after recall repairs completed. The airbag and seatbelt warning lights have continued to light up.
Mfg Campaign: 11589770
Recall Date: May 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Recall on this vehicle several years ago. Taken to the Audi dealership for repairs of the recall. No change after recall repairs completed. The airbag and seatbelt warning lights have continued to light up.
Corrective Action:
Recall on this vehicle several years ago. Taken to the Audi dealership for repairs of the recall. No change after recall repairs completed. The airbag and seatbelt warning lights have continued to light up.
Additional Notes:
Recall on this vehicle several years ago. Taken to the Audi dealership for repairs of the recall. No change after recall repairs completed. The airbag and seatbelt warning lights have continued to light up.
Mfg Campaign: 11589770
Recall Date: May 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Recall on this vehicle several years ago. Taken to the Audi dealership for repairs of the recall. No change after recall repairs completed. The airbag and seatbelt warning lights have continued to light up.
Corrective Action:
Recall on this vehicle several years ago. Taken to the Audi dealership for repairs of the recall. No change after recall repairs completed. The airbag and seatbelt warning lights have continued to light up.
Additional Notes:
Recall on this vehicle several years ago. Taken to the Audi dealership for repairs of the recall. No change after recall repairs completed. The airbag and seatbelt warning lights have continued to light up.
Mfg Campaign: 11589770
Recall Date: May 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The passenger side break light and signal stop working occasionally. I took it to a certified Audi service center, and they were able to fix the issue but reported that the central wire system that makes the break light and signal work are defective and that the issue will continue given that the cables may move every time I close and open and close my truck as the cables run through there. This is a mayor safety issue.
Corrective Action:
The passenger side break light and signal stop working occasionally. I took it to a certified Audi service center, and they were able to fix the issue but reported that the central wire system that makes the break light and signal work are defective and that the issue will continue given that the cables may move every time I close and open and close my truck as the cables run through there. This is a mayor safety issue.
Additional Notes:
The passenger side break light and signal stop working occasionally. I took it to a certified Audi service center, and they were able to fix the issue but reported that the central wire system that makes the break light and signal work are defective and that the issue will continue given that the cables may move every time I close and open and close my truck as the cables run through there. This is a mayor safety issue.
Mfg Campaign: 11580639
Recall Date: Apr 2, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The passenger side break light and signal stop working occasionally. I took it to a certified Audi service center, and they were able to fix the issue but reported that the central wire system that makes the break light and signal work are defective and that the issue will continue given that the cables may move every time I close and open and close my truck as the cables run through there. This is a mayor safety issue.
Corrective Action:
The passenger side break light and signal stop working occasionally. I took it to a certified Audi service center, and they were able to fix the issue but reported that the central wire system that makes the break light and signal work are defective and that the issue will continue given that the cables may move every time I close and open and close my truck as the cables run through there. This is a mayor safety issue.
Additional Notes:
The passenger side break light and signal stop working occasionally. I took it to a certified Audi service center, and they were able to fix the issue but reported that the central wire system that makes the break light and signal work are defective and that the issue will continue given that the cables may move every time I close and open and close my truck as the cables run through there. This is a mayor safety issue.
Mfg Campaign: 11580639
Recall Date: Apr 2, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Panoramic sunroof spontaneously shattered while driving under normal conditions. This happened while I was driving on a freeway. Luckily I maintained my composure and safely drove home with broken glass all over myself. My car insurance paid for most of my sunroof replacement. There was no symptoms or warnings prior to this incident.
Corrective Action:
Panoramic sunroof spontaneously shattered while driving under normal conditions. This happened while I was driving on a freeway. Luckily I maintained my composure and safely drove home with broken glass all over myself. My car insurance paid for most of my sunroof replacement. There was no symptoms or warnings prior to this incident.
Additional Notes:
Panoramic sunroof spontaneously shattered while driving under normal conditions. This happened while I was driving on a freeway. Luckily I maintained my composure and safely drove home with broken glass all over myself. My car insurance paid for most of my sunroof replacement. There was no symptoms or warnings prior to this incident.
Mfg Campaign: 11576387
Recall Date: Mar 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle cabin started to smell like gas and the car would not accept fuel into the tank. Took to Audi/VW independent repair shop where they indicated fuel jet pump in gas tank was not working properly and that it had flooded various components with fuel (charcoal cannister, etc.). Directed us not to drive as it was a fire danger and said that we should send to Audi to see if they would cover this under warranty as it was a major emissions and safety problem. Towed to Audi dealer in Dallas. Dallas Audi dealer indicated this sounded like exactly what had happened for a recall issued for 2016 A3s. I learned this was subject to a warranty extension. Am working with the dealer who is trying to determine if that applies. Regardless, this is my daughter's car and a fuel leak with fumes in the cabin is a danger that should be fixed by recall.
Corrective Action:
The vehicle cabin started to smell like gas and the car would not accept fuel into the tank. Took to Audi/VW independent repair shop where they indicated fuel jet pump in gas tank was not working properly and that it had flooded various components with fuel (charcoal cannister, etc.). Directed us not to drive as it was a fire danger and said that we should send to Audi to see if they would cover this under warranty as it was a major emissions and safety problem. Towed to Audi dealer in Dallas. Dallas Audi dealer indicated this sounded like exactly what had happened for a recall issued for 2016 A3s. I learned this was subject to a warranty extension. Am working with the dealer who is trying to determine if that applies. Regardless, this is my daughter's car and a fuel leak with fumes in the cabin is a danger that should be fixed by recall.
Additional Notes:
The vehicle cabin started to smell like gas and the car would not accept fuel into the tank. Took to Audi/VW independent repair shop where they indicated fuel jet pump in gas tank was not working properly and that it had flooded various components with fuel (charcoal cannister, etc.). Directed us not to drive as it was a fire danger and said that we should send to Audi to see if they would cover this under warranty as it was a major emissions and safety problem. Towed to Audi dealer in Dallas. Dallas Audi dealer indicated this sounded like exactly what had happened for a recall issued for 2016 A3s. I learned this was subject to a warranty extension. Am working with the dealer who is trying to determine if that applies. Regardless, this is my daughter's car and a fuel leak with fumes in the cabin is a danger that should be fixed by recall.
Mfg Campaign: 11561079
Recall Date: Dec 20, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.
Corrective Action:
The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.
Additional Notes:
The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.
Mfg Campaign: 11560571
Recall Date: Dec 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.
Corrective Action:
The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.
Additional Notes:
The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.
Mfg Campaign: 11560571
Recall Date: Dec 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.
Corrective Action:
The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.
Additional Notes:
The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.
Mfg Campaign: 11560571
Recall Date: Dec 17, 2023
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