Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 47T9
Recall Date: Aug 25, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90V2
Recall Date: Nov 21, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DN
Recall Date: Mar 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70i2
Recall Date: Mar 10, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Moisture may enter the starter generator and cause an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 27H2
Recall Date: Mar 19, 2020
Consumer Complaints
176 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
First sign of the vehicle is shaking and making noise while driving over 65mph. A few days later, the tire pressure warning was on. The next day, electric system malfunction light was on, advising me to contact service center. At the same day, steering function light was on and it was stiff to drive the vehicle. A few miles down the road, engine shuts off, and was unable to restart.
Corrective Action:
First sign of the vehicle is shaking and making noise while driving over 65mph. A few days later, the tire pressure warning was on. The next day, electric system malfunction light was on, advising me to contact service center. At the same day, steering function light was on and it was stiff to drive the vehicle. A few miles down the road, engine shuts off, and was unable to restart.
Additional Notes:
First sign of the vehicle is shaking and making noise while driving over 65mph. A few days later, the tire pressure warning was on. The next day, electric system malfunction light was on, advising me to contact service center. At the same day, steering function light was on and it was stiff to drive the vehicle. A few miles down the road, engine shuts off, and was unable to restart.
Mfg Campaign: 11552164
Recall Date: Oct 27, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".
Corrective Action:
The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".
Additional Notes:
The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".
Mfg Campaign: 11551281
Recall Date: Oct 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".
Corrective Action:
The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".
Additional Notes:
The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".
Mfg Campaign: 11551281
Recall Date: Oct 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".
Corrective Action:
The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".
Additional Notes:
The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".
Mfg Campaign: 11551281
Recall Date: Oct 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Red start/stop malfunction light, then Electical System yellow light malfunction, then Red light Electical System safely stop vehicle all with 2-3 min while driving in normal city conditions
Corrective Action:
Red start/stop malfunction light, then Electical System yellow light malfunction, then Red light Electical System safely stop vehicle all with 2-3 min while driving in normal city conditions
Additional Notes:
Red start/stop malfunction light, then Electical System yellow light malfunction, then Red light Electical System safely stop vehicle all with 2-3 min while driving in normal city conditions
Mfg Campaign: 11546977
Recall Date: Sep 27, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.
Corrective Action:
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.
Additional Notes:
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.
Mfg Campaign: 11546008
Recall Date: Sep 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.
Corrective Action:
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.
Additional Notes:
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.
Mfg Campaign: 11546008
Recall Date: Sep 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.
Corrective Action:
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.
Additional Notes:
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.
Mfg Campaign: 11546008
Recall Date: Sep 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is my SECOND entry/complaint regarding the same EXTREMELY DANGEROUS steering malfunction. While driving my 2019 A6 (this time alone) in heavy rain the same warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. One again I was able to exit the highway safely. Being close to home with only a few turns, I was able to “limp” the car home, parked in my driveway and contacted Audi. Currently it’s at Nyack Audi awaiting service on Monday 9/11. This is a huge safety issue and needs to be addressed. Doing a bit of online research & reading countless Audi blogs, I found out this to be a common issue with other Audis while driving in the rain. Fist time this occurred was 6/16/22, driving a 2016 S6. Tracking # for that entry is 11543563
Corrective Action:
This is my SECOND entry/complaint regarding the same EXTREMELY DANGEROUS steering malfunction. While driving my 2019 A6 (this time alone) in heavy rain the same warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. One again I was able to exit the highway safely. Being close to home with only a few turns, I was able to “limp” the car home, parked in my driveway and contacted Audi. Currently it’s at Nyack Audi awaiting service on Monday 9/11. This is a huge safety issue and needs to be addressed. Doing a bit of online research & reading countless Audi blogs, I found out this to be a common issue with other Audis while driving in the rain. Fist time this occurred was 6/16/22, driving a 2016 S6. Tracking # for that entry is 11543563
Additional Notes:
This is my SECOND entry/complaint regarding the same EXTREMELY DANGEROUS steering malfunction. While driving my 2019 A6 (this time alone) in heavy rain the same warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. One again I was able to exit the highway safely. Being close to home with only a few turns, I was able to “limp” the car home, parked in my driveway and contacted Audi. Currently it’s at Nyack Audi awaiting service on Monday 9/11. This is a huge safety issue and needs to be addressed. Doing a bit of online research & reading countless Audi blogs, I found out this to be a common issue with other Audis while driving in the rain. Fist time this occurred was 6/16/22, driving a 2016 S6. Tracking # for that entry is 11543563
Mfg Campaign: 11543573
Recall Date: Sep 9, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
This is my SECOND entry/complaint regarding the same EXTREMELY DANGEROUS steering malfunction. While driving my 2019 A6 (this time alone) in heavy rain the same warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. One again I was able to exit the highway safely. Being close to home with only a few turns, I was able to “limp” the car home, parked in my driveway and contacted Audi. Currently it’s at Nyack Audi awaiting service on Monday 9/11. This is a huge safety issue and needs to be addressed. Doing a bit of online research & reading countless Audi blogs, I found out this to be a common issue with other Audis while driving in the rain. Fist time this occurred was 6/16/22, driving a 2016 S6. Tracking # for that entry is 11543563
Corrective Action:
This is my SECOND entry/complaint regarding the same EXTREMELY DANGEROUS steering malfunction. While driving my 2019 A6 (this time alone) in heavy rain the same warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. One again I was able to exit the highway safely. Being close to home with only a few turns, I was able to “limp” the car home, parked in my driveway and contacted Audi. Currently it’s at Nyack Audi awaiting service on Monday 9/11. This is a huge safety issue and needs to be addressed. Doing a bit of online research & reading countless Audi blogs, I found out this to be a common issue with other Audis while driving in the rain. Fist time this occurred was 6/16/22, driving a 2016 S6. Tracking # for that entry is 11543563
Additional Notes:
This is my SECOND entry/complaint regarding the same EXTREMELY DANGEROUS steering malfunction. While driving my 2019 A6 (this time alone) in heavy rain the same warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. One again I was able to exit the highway safely. Being close to home with only a few turns, I was able to “limp” the car home, parked in my driveway and contacted Audi. Currently it’s at Nyack Audi awaiting service on Monday 9/11. This is a huge safety issue and needs to be addressed. Doing a bit of online research & reading countless Audi blogs, I found out this to be a common issue with other Audis while driving in the rain. Fist time this occurred was 6/16/22, driving a 2016 S6. Tracking # for that entry is 11543563
Mfg Campaign: 11543573
Recall Date: Sep 9, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This is my SECOND entry/complaint regarding the same EXTREMELY DANGEROUS steering malfunction. While driving my 2019 A6 (this time alone) in heavy rain the same warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. One again I was able to exit the highway safely. Being close to home with only a few turns, I was able to “limp” the car home, parked in my driveway and contacted Audi. Currently it’s at Nyack Audi awaiting service on Monday 9/11. This is a huge safety issue and needs to be addressed. Doing a bit of online research & reading countless Audi blogs, I found out this to be a common issue with other Audis while driving in the rain. Fist time this occurred was 6/16/22, driving a 2016 S6. Tracking # for that entry is 11543563
Corrective Action:
This is my SECOND entry/complaint regarding the same EXTREMELY DANGEROUS steering malfunction. While driving my 2019 A6 (this time alone) in heavy rain the same warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. One again I was able to exit the highway safely. Being close to home with only a few turns, I was able to “limp” the car home, parked in my driveway and contacted Audi. Currently it’s at Nyack Audi awaiting service on Monday 9/11. This is a huge safety issue and needs to be addressed. Doing a bit of online research & reading countless Audi blogs, I found out this to be a common issue with other Audis while driving in the rain. Fist time this occurred was 6/16/22, driving a 2016 S6. Tracking # for that entry is 11543563
Additional Notes:
This is my SECOND entry/complaint regarding the same EXTREMELY DANGEROUS steering malfunction. While driving my 2019 A6 (this time alone) in heavy rain the same warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. One again I was able to exit the highway safely. Being close to home with only a few turns, I was able to “limp” the car home, parked in my driveway and contacted Audi. Currently it’s at Nyack Audi awaiting service on Monday 9/11. This is a huge safety issue and needs to be addressed. Doing a bit of online research & reading countless Audi blogs, I found out this to be a common issue with other Audis while driving in the rain. Fist time this occurred was 6/16/22, driving a 2016 S6. Tracking # for that entry is 11543563
Mfg Campaign: 11543573
Recall Date: Sep 9, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.
Corrective Action:
On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.
Additional Notes:
On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.
Mfg Campaign: 11543147
Recall Date: Sep 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.
Corrective Action:
On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.
Additional Notes:
On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.
Mfg Campaign: 11543147
Recall Date: Sep 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.
Corrective Action:
On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.
Additional Notes:
On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.
Mfg Campaign: 11543147
Recall Date: Sep 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car started by saying auto start /stop function malfunction, than Electrical Malfunction. after reading an Audi forum on Audi World there is thousand of customers complaining of the same issue. apparently its a known issue with their 48v mild hybrid system and their alternator. multiple dealerships blaming a faulty alternator. this issue has left people stranded and myself the vehicle A/C system stopped working and now parked at home until I can take to dealership. this issue is not a small one or impacting a small amount of consumers and more investigating should be done by your agency to be a Recall on this. Thx
Corrective Action:
Car started by saying auto start /stop function malfunction, than Electrical Malfunction. after reading an Audi forum on Audi World there is thousand of customers complaining of the same issue. apparently its a known issue with their 48v mild hybrid system and their alternator. multiple dealerships blaming a faulty alternator. this issue has left people stranded and myself the vehicle A/C system stopped working and now parked at home until I can take to dealership. this issue is not a small one or impacting a small amount of consumers and more investigating should be done by your agency to be a Recall on this. Thx
Additional Notes:
Car started by saying auto start /stop function malfunction, than Electrical Malfunction. after reading an Audi forum on Audi World there is thousand of customers complaining of the same issue. apparently its a known issue with their 48v mild hybrid system and their alternator. multiple dealerships blaming a faulty alternator. this issue has left people stranded and myself the vehicle A/C system stopped working and now parked at home until I can take to dealership. this issue is not a small one or impacting a small amount of consumers and more investigating should be done by your agency to be a Recall on this. Thx
Mfg Campaign: 11541326
Recall Date: Aug 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1 / 2 · Purchased 2019 Audi A6 Prestige sedan in August 19, 2023 Issue #1: Transmission Issue · Day after purchase, transmission error appeared on dashboard during highway driving · Car acted up a little, so quickly got off highway and drove home. Emotionally scared · Called tow company to haul to dealership the next day · In the shop for few days and didn’t have a replacement vehicle. · Also got some message about air bags · I have email communication about these issues with Audi Issue #2: Three safety recalls and periodic electrical warnings between 2019-2022 including... · Inaccurate fuel level indicator o 6-7 months between recall notice and fix o Consistently thinking about range #3: Issue Alternator · 6/22: Warning message appeared on dashboard indicating battery issue, take for service · Friday, 6/23: Took to an widely recognized car shop (specializing in imported vehicles) close by to check it. Mechanic summarized that the alternator voltage output is low. Battery test good. · Recommendation was to replace alternator. Car shop couldn’t get replacement due to supply backlog. o 1:00 PM: On the drive back on highway, frequent warning messages appeared on dash and the car suddenly started accelerated/decelerating. Immediately pulled onto the breakdown lane. o 2:30 PM: After 1.5 hours, Tow truck came to pickup vehicle and take it home o 2:30 – 4: Struggled to get car started to pull off trailer. Completely drained battery packs and kept reengaging the parking brake to prevent the car going in neutral (even manually). It took oil and shaking the car to slide it back onto the driveway. o Scheduled service appointment for Tuesday 6/27 · Saturday, 6/24: Called tow company to haul vehicle to the dealership. Estimated time for tow truck haul, roundtrip to dealership was 2.5 hours of morning. I had complained audi and they have informed me that they cannot do anything or reimburse for expenses. I have spent over $700 and put my life at risk.
Corrective Action:
1 / 2 · Purchased 2019 Audi A6 Prestige sedan in August 19, 2023 Issue #1: Transmission Issue · Day after purchase, transmission error appeared on dashboard during highway driving · Car acted up a little, so quickly got off highway and drove home. Emotionally scared · Called tow company to haul to dealership the next day · In the shop for few days and didn’t have a replacement vehicle. · Also got some message about air bags · I have email communication about these issues with Audi Issue #2: Three safety recalls and periodic electrical warnings between 2019-2022 including... · Inaccurate fuel level indicator o 6-7 months between recall notice and fix o Consistently thinking about range #3: Issue Alternator · 6/22: Warning message appeared on dashboard indicating battery issue, take for service · Friday, 6/23: Took to an widely recognized car shop (specializing in imported vehicles) close by to check it. Mechanic summarized that the alternator voltage output is low. Battery test good. · Recommendation was to replace alternator. Car shop couldn’t get replacement due to supply backlog. o 1:00 PM: On the drive back on highway, frequent warning messages appeared on dash and the car suddenly started accelerated/decelerating. Immediately pulled onto the breakdown lane. o 2:30 PM: After 1.5 hours, Tow truck came to pickup vehicle and take it home o 2:30 – 4: Struggled to get car started to pull off trailer. Completely drained battery packs and kept reengaging the parking brake to prevent the car going in neutral (even manually). It took oil and shaking the car to slide it back onto the driveway. o Scheduled service appointment for Tuesday 6/27 · Saturday, 6/24: Called tow company to haul vehicle to the dealership. Estimated time for tow truck haul, roundtrip to dealership was 2.5 hours of morning. I had complained audi and they have informed me that they cannot do anything or reimburse for expenses. I have spent over $700 and put my life at risk.
Additional Notes:
1 / 2 · Purchased 2019 Audi A6 Prestige sedan in August 19, 2023 Issue #1: Transmission Issue · Day after purchase, transmission error appeared on dashboard during highway driving · Car acted up a little, so quickly got off highway and drove home. Emotionally scared · Called tow company to haul to dealership the next day · In the shop for few days and didn’t have a replacement vehicle. · Also got some message about air bags · I have email communication about these issues with Audi Issue #2: Three safety recalls and periodic electrical warnings between 2019-2022 including... · Inaccurate fuel level indicator o 6-7 months between recall notice and fix o Consistently thinking about range #3: Issue Alternator · 6/22: Warning message appeared on dashboard indicating battery issue, take for service · Friday, 6/23: Took to an widely recognized car shop (specializing in imported vehicles) close by to check it. Mechanic summarized that the alternator voltage output is low. Battery test good. · Recommendation was to replace alternator. Car shop couldn’t get replacement due to supply backlog. o 1:00 PM: On the drive back on highway, frequent warning messages appeared on dash and the car suddenly started accelerated/decelerating. Immediately pulled onto the breakdown lane. o 2:30 PM: After 1.5 hours, Tow truck came to pickup vehicle and take it home o 2:30 – 4: Struggled to get car started to pull off trailer. Completely drained battery packs and kept reengaging the parking brake to prevent the car going in neutral (even manually). It took oil and shaking the car to slide it back onto the driveway. o Scheduled service appointment for Tuesday 6/27 · Saturday, 6/24: Called tow company to haul vehicle to the dealership. Estimated time for tow truck haul, roundtrip to dealership was 2.5 hours of morning. I had complained audi and they have informed me that they cannot do anything or reimburse for expenses. I have spent over $700 and put my life at risk.
Mfg Campaign: 11535209
Recall Date: Jul 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
1 / 2 · Purchased 2019 Audi A6 Prestige sedan in August 19, 2023 Issue #1: Transmission Issue · Day after purchase, transmission error appeared on dashboard during highway driving · Car acted up a little, so quickly got off highway and drove home. Emotionally scared · Called tow company to haul to dealership the next day · In the shop for few days and didn’t have a replacement vehicle. · Also got some message about air bags · I have email communication about these issues with Audi Issue #2: Three safety recalls and periodic electrical warnings between 2019-2022 including... · Inaccurate fuel level indicator o 6-7 months between recall notice and fix o Consistently thinking about range #3: Issue Alternator · 6/22: Warning message appeared on dashboard indicating battery issue, take for service · Friday, 6/23: Took to an widely recognized car shop (specializing in imported vehicles) close by to check it. Mechanic summarized that the alternator voltage output is low. Battery test good. · Recommendation was to replace alternator. Car shop couldn’t get replacement due to supply backlog. o 1:00 PM: On the drive back on highway, frequent warning messages appeared on dash and the car suddenly started accelerated/decelerating. Immediately pulled onto the breakdown lane. o 2:30 PM: After 1.5 hours, Tow truck came to pickup vehicle and take it home o 2:30 – 4: Struggled to get car started to pull off trailer. Completely drained battery packs and kept reengaging the parking brake to prevent the car going in neutral (even manually). It took oil and shaking the car to slide it back onto the driveway. o Scheduled service appointment for Tuesday 6/27 · Saturday, 6/24: Called tow company to haul vehicle to the dealership. Estimated time for tow truck haul, roundtrip to dealership was 2.5 hours of morning. I had complained audi and they have informed me that they cannot do anything or reimburse for expenses. I have spent over $700 and put my life at risk.
Corrective Action:
1 / 2 · Purchased 2019 Audi A6 Prestige sedan in August 19, 2023 Issue #1: Transmission Issue · Day after purchase, transmission error appeared on dashboard during highway driving · Car acted up a little, so quickly got off highway and drove home. Emotionally scared · Called tow company to haul to dealership the next day · In the shop for few days and didn’t have a replacement vehicle. · Also got some message about air bags · I have email communication about these issues with Audi Issue #2: Three safety recalls and periodic electrical warnings between 2019-2022 including... · Inaccurate fuel level indicator o 6-7 months between recall notice and fix o Consistently thinking about range #3: Issue Alternator · 6/22: Warning message appeared on dashboard indicating battery issue, take for service · Friday, 6/23: Took to an widely recognized car shop (specializing in imported vehicles) close by to check it. Mechanic summarized that the alternator voltage output is low. Battery test good. · Recommendation was to replace alternator. Car shop couldn’t get replacement due to supply backlog. o 1:00 PM: On the drive back on highway, frequent warning messages appeared on dash and the car suddenly started accelerated/decelerating. Immediately pulled onto the breakdown lane. o 2:30 PM: After 1.5 hours, Tow truck came to pickup vehicle and take it home o 2:30 – 4: Struggled to get car started to pull off trailer. Completely drained battery packs and kept reengaging the parking brake to prevent the car going in neutral (even manually). It took oil and shaking the car to slide it back onto the driveway. o Scheduled service appointment for Tuesday 6/27 · Saturday, 6/24: Called tow company to haul vehicle to the dealership. Estimated time for tow truck haul, roundtrip to dealership was 2.5 hours of morning. I had complained audi and they have informed me that they cannot do anything or reimburse for expenses. I have spent over $700 and put my life at risk.
Additional Notes:
1 / 2 · Purchased 2019 Audi A6 Prestige sedan in August 19, 2023 Issue #1: Transmission Issue · Day after purchase, transmission error appeared on dashboard during highway driving · Car acted up a little, so quickly got off highway and drove home. Emotionally scared · Called tow company to haul to dealership the next day · In the shop for few days and didn’t have a replacement vehicle. · Also got some message about air bags · I have email communication about these issues with Audi Issue #2: Three safety recalls and periodic electrical warnings between 2019-2022 including... · Inaccurate fuel level indicator o 6-7 months between recall notice and fix o Consistently thinking about range #3: Issue Alternator · 6/22: Warning message appeared on dashboard indicating battery issue, take for service · Friday, 6/23: Took to an widely recognized car shop (specializing in imported vehicles) close by to check it. Mechanic summarized that the alternator voltage output is low. Battery test good. · Recommendation was to replace alternator. Car shop couldn’t get replacement due to supply backlog. o 1:00 PM: On the drive back on highway, frequent warning messages appeared on dash and the car suddenly started accelerated/decelerating. Immediately pulled onto the breakdown lane. o 2:30 PM: After 1.5 hours, Tow truck came to pickup vehicle and take it home o 2:30 – 4: Struggled to get car started to pull off trailer. Completely drained battery packs and kept reengaging the parking brake to prevent the car going in neutral (even manually). It took oil and shaking the car to slide it back onto the driveway. o Scheduled service appointment for Tuesday 6/27 · Saturday, 6/24: Called tow company to haul vehicle to the dealership. Estimated time for tow truck haul, roundtrip to dealership was 2.5 hours of morning. I had complained audi and they have informed me that they cannot do anything or reimburse for expenses. I have spent over $700 and put my life at risk.
Mfg Campaign: 11535209
Recall Date: Jul 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
This 2019 Audi A6 purchased on Aug/2020 brand new from an authorized Audi dealer, after several complaints on its breaking behavior it has been diagnosed at the dealer with "Bended Brake Discs or Pressure Plates". Vehicle has been used as a family car an driven in a normal way only by myself. The odometer currently reads 32,165 miles. I believe that the material or workmanship were/are defective. The safety issue is in relation to the longer distance it takes to break and the extreme vibration on the steering wheel when going over 55+mph. No warning messages or any other vehicle feedback is received.
Corrective Action:
This 2019 Audi A6 purchased on Aug/2020 brand new from an authorized Audi dealer, after several complaints on its breaking behavior it has been diagnosed at the dealer with "Bended Brake Discs or Pressure Plates". Vehicle has been used as a family car an driven in a normal way only by myself. The odometer currently reads 32,165 miles. I believe that the material or workmanship were/are defective. The safety issue is in relation to the longer distance it takes to break and the extreme vibration on the steering wheel when going over 55+mph. No warning messages or any other vehicle feedback is received.
Additional Notes:
This 2019 Audi A6 purchased on Aug/2020 brand new from an authorized Audi dealer, after several complaints on its breaking behavior it has been diagnosed at the dealer with "Bended Brake Discs or Pressure Plates". Vehicle has been used as a family car an driven in a normal way only by myself. The odometer currently reads 32,165 miles. I believe that the material or workmanship were/are defective. The safety issue is in relation to the longer distance it takes to break and the extreme vibration on the steering wheel when going over 55+mph. No warning messages or any other vehicle feedback is received.
Mfg Campaign: 11529863
Recall Date: Jul 1, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I went thru a puddle of water and the car steering wheel lock up
Corrective Action:
I went thru a puddle of water and the car steering wheel lock up
Additional Notes:
I went thru a puddle of water and the car steering wheel lock up
Mfg Campaign: 11528123
Recall Date: Jun 21, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
After I come to a complete stop with the vehicle in drive, the vehicle will roll backwards and with such speed that the read camera will come on. The transmission is in drive the entire time.
Corrective Action:
After I come to a complete stop with the vehicle in drive, the vehicle will roll backwards and with such speed that the read camera will come on. The transmission is in drive the entire time.
Additional Notes:
After I come to a complete stop with the vehicle in drive, the vehicle will roll backwards and with such speed that the read camera will come on. The transmission is in drive the entire time.
Mfg Campaign: 11528220
Recall Date: Jun 21, 2023
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