AUDI A6 2019

Complete listing of complaints and recalls for this vehicle

176
Complaints
7
Recalls

Complaints & Recalls

176 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 23V601000 SAFETY RECALL
7.5K Vehicles Affected
Recall Date: Aug 25, 2023
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.

Potential Risk:
Incorrect brake fluid can reduce braking ability and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect the brake fluid reservoir cap and, if necessary, replace it, free of charge. Owner notification letters are expected to be mailed October 17, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 47T9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 47T9
Notice Date: Sep 25, 2023
Recall Date: Aug 25, 2023
Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V861000 SAFETY RECALL
50.9K Vehicles Affected
Recall Date: Nov 21, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.

Potential Risk:
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90V2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 90V2
Notice Date: Jan 19, 2023
Recall Date: Nov 21, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V155000 SAFETY RECALL
47.2K Vehicles Affected
Recall Date: Mar 14, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.

Potential Risk:
An inaccurate fuel reading may cause an engine stall due to lack of fuel, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install a new sensor in the tank, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 20DN.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 20DN
Notice Date: Feb 17, 2023
Recall Date: Mar 14, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V159000 SAFETY RECALL
3.4K Vehicles Affected
Recall Date: Mar 10, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.

Potential Risk:
An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.
FREE Recall Solution:
Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70i2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 70i2
Notice Date: Mar 26, 2021
Recall Date: Mar 10, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V153000 SAFETY RECALL
5.5K Vehicles Affected
Recall Date: Mar 19, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Moisture may enter the starter generator and cause an electrical short circuit.

Potential Risk:
A short circuit in the starter generator increases the risk of a fire.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 27H2
Notice Date: May 22, 2020
Recall Date: Mar 19, 2020

Consumer Complaints

176 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11489773 Other
Oct 18, 2022
Defect Description:

ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS

Potential Consequences:

The contact owns a 2019 Audi A6. The contact stated that while driving at an undisclosed speed, the rearview camera and blind spot monitoring system intermittently failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer reprogrammed the computer and the failure recurred. The vehicle was then taken to Sewickley Audi (526 Ohio River Blvd Suite A, Sewickley, PA 15143) where the trunk cable and an unknown module were replaced. The failure recurred and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

Corrective Action:

The contact owns a 2019 Audi A6. The contact stated that while driving at an undisclosed speed, the rearview camera and blind spot monitoring system intermittently failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer reprogrammed the computer and the failure recurred. The vehicle was then taken to Sewickley Audi (526 Ohio River Blvd Suite A, Sewickley, PA 15143) where the trunk cable and an unknown module were replaced. The failure recurred and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

Additional Notes:

The contact owns a 2019 Audi A6. The contact stated that while driving at an undisclosed speed, the rearview camera and blind spot monitoring system intermittently failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer reprogrammed the computer and the failure recurred. The vehicle was then taken to Sewickley Audi (526 Ohio River Blvd Suite A, Sewickley, PA 15143) where the trunk cable and an unknown module were replaced. The failure recurred and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

Manufacturer: AUDI
Mfg Campaign: 11489773
Notice Date: Oct 18, 2022
Recall Date: Oct 18, 2022
Volkswagen Group Of America, Inc.
Campaign: 11486347 Other
Sep 26, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Today, car showed electrical problem then leading to steering problem, transmission problem, all sensors shutting off, all thro flashing one by one alarms and messages on dash and then coming to a complete halt. It would not allow me to come out and locked me in. I could see that the locks were kicking in so took a micro second gap between unlock and auto lock to get out of the car forcefully. I have had situations when in traffic light, the car wouldn’t move back from neutral to drive unless I tried couple of times, but this was horrible incident. Now taking it to service to see what they are going to say, not always super helpful.

Corrective Action:

Today, car showed electrical problem then leading to steering problem, transmission problem, all sensors shutting off, all thro flashing one by one alarms and messages on dash and then coming to a complete halt. It would not allow me to come out and locked me in. I could see that the locks were kicking in so took a micro second gap between unlock and auto lock to get out of the car forcefully. I have had situations when in traffic light, the car wouldn’t move back from neutral to drive unless I tried couple of times, but this was horrible incident. Now taking it to service to see what they are going to say, not always super helpful.

Additional Notes:

Today, car showed electrical problem then leading to steering problem, transmission problem, all sensors shutting off, all thro flashing one by one alarms and messages on dash and then coming to a complete halt. It would not allow me to come out and locked me in. I could see that the locks were kicking in so took a micro second gap between unlock and auto lock to get out of the car forcefully. I have had situations when in traffic light, the car wouldn’t move back from neutral to drive unless I tried couple of times, but this was horrible incident. Now taking it to service to see what they are going to say, not always super helpful.

Manufacturer: AUDI
Mfg Campaign: 11486347
Notice Date: Sep 26, 2022
Recall Date: Sep 26, 2022
Volkswagen Group Of America, Inc.
Campaign: 11486347 Other
Sep 26, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Today, car showed electrical problem then leading to steering problem, transmission problem, all sensors shutting off, all thro flashing one by one alarms and messages on dash and then coming to a complete halt. It would not allow me to come out and locked me in. I could see that the locks were kicking in so took a micro second gap between unlock and auto lock to get out of the car forcefully. I have had situations when in traffic light, the car wouldn’t move back from neutral to drive unless I tried couple of times, but this was horrible incident. Now taking it to service to see what they are going to say, not always super helpful.

Corrective Action:

Today, car showed electrical problem then leading to steering problem, transmission problem, all sensors shutting off, all thro flashing one by one alarms and messages on dash and then coming to a complete halt. It would not allow me to come out and locked me in. I could see that the locks were kicking in so took a micro second gap between unlock and auto lock to get out of the car forcefully. I have had situations when in traffic light, the car wouldn’t move back from neutral to drive unless I tried couple of times, but this was horrible incident. Now taking it to service to see what they are going to say, not always super helpful.

Additional Notes:

Today, car showed electrical problem then leading to steering problem, transmission problem, all sensors shutting off, all thro flashing one by one alarms and messages on dash and then coming to a complete halt. It would not allow me to come out and locked me in. I could see that the locks were kicking in so took a micro second gap between unlock and auto lock to get out of the car forcefully. I have had situations when in traffic light, the car wouldn’t move back from neutral to drive unless I tried couple of times, but this was horrible incident. Now taking it to service to see what they are going to say, not always super helpful.

Manufacturer: AUDI
Mfg Campaign: 11486347
Notice Date: Sep 26, 2022
Recall Date: Sep 26, 2022
Volkswagen Group Of America, Inc.
Campaign: 11486347 Other
Sep 26, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Today, car showed electrical problem then leading to steering problem, transmission problem, all sensors shutting off, all thro flashing one by one alarms and messages on dash and then coming to a complete halt. It would not allow me to come out and locked me in. I could see that the locks were kicking in so took a micro second gap between unlock and auto lock to get out of the car forcefully. I have had situations when in traffic light, the car wouldn’t move back from neutral to drive unless I tried couple of times, but this was horrible incident. Now taking it to service to see what they are going to say, not always super helpful.

Corrective Action:

Today, car showed electrical problem then leading to steering problem, transmission problem, all sensors shutting off, all thro flashing one by one alarms and messages on dash and then coming to a complete halt. It would not allow me to come out and locked me in. I could see that the locks were kicking in so took a micro second gap between unlock and auto lock to get out of the car forcefully. I have had situations when in traffic light, the car wouldn’t move back from neutral to drive unless I tried couple of times, but this was horrible incident. Now taking it to service to see what they are going to say, not always super helpful.

Additional Notes:

Today, car showed electrical problem then leading to steering problem, transmission problem, all sensors shutting off, all thro flashing one by one alarms and messages on dash and then coming to a complete halt. It would not allow me to come out and locked me in. I could see that the locks were kicking in so took a micro second gap between unlock and auto lock to get out of the car forcefully. I have had situations when in traffic light, the car wouldn’t move back from neutral to drive unless I tried couple of times, but this was horrible incident. Now taking it to service to see what they are going to say, not always super helpful.

Manufacturer: AUDI
Mfg Campaign: 11486347
Notice Date: Sep 26, 2022
Recall Date: Sep 26, 2022
Volkswagen Group Of America, Inc.
Campaign: 11472501 Other
Jul 6, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Audi A6. The contact received a notification from Carfax that informed him that the vehicle was included in NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2019 Audi A6. The contact received a notification from Carfax that informed him that the vehicle was included in NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2019 Audi A6. The contact received a notification from Carfax that informed him that the vehicle was included in NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: AUDI
Mfg Campaign: 11472501
Notice Date: Jul 6, 2022
Recall Date: Jul 6, 2022
Volkswagen Group Of America, Inc.
Campaign: 11448127 Other
Jan 19, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I received a yellow alert that the auto start/stop was malfunctioning. I continued to drive 8 miles until another message was displayed on the instrument panel that stated: "electrical system malfunction" with a yellow battery icon. A few seconds later the same "electrical system malfunction" with a red battery icon appeared. I then had numerous failure warnings on other car systems such as driver assistance sensors and steering; the display screens started to flash on and off. I slowly guided the car to a complete stop and called Audi Roadside Assistance for towing to my local Audi dealer.

Corrective Action:

I received a yellow alert that the auto start/stop was malfunctioning. I continued to drive 8 miles until another message was displayed on the instrument panel that stated: "electrical system malfunction" with a yellow battery icon. A few seconds later the same "electrical system malfunction" with a red battery icon appeared. I then had numerous failure warnings on other car systems such as driver assistance sensors and steering; the display screens started to flash on and off. I slowly guided the car to a complete stop and called Audi Roadside Assistance for towing to my local Audi dealer.

Additional Notes:

I received a yellow alert that the auto start/stop was malfunctioning. I continued to drive 8 miles until another message was displayed on the instrument panel that stated: "electrical system malfunction" with a yellow battery icon. A few seconds later the same "electrical system malfunction" with a red battery icon appeared. I then had numerous failure warnings on other car systems such as driver assistance sensors and steering; the display screens started to flash on and off. I slowly guided the car to a complete stop and called Audi Roadside Assistance for towing to my local Audi dealer.

Manufacturer: AUDI
Mfg Campaign: 11448127
Notice Date: Jan 19, 2022
Recall Date: Jan 19, 2022
Volkswagen Group Of America, Inc.
Campaign: 11439956 Other
Nov 10, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While driving on highway, had complete electrical system failure. Received red message that said “electrical system malfunction”. Car went totally black and completely shut down within 2 minutes. I had to navigate 3 lanes to pull over with completely black cockpit after car shut down. Audi service says it’s the “starter generator”. Service said there is a chance of fire with moisture ingress in the starter generator. Apparently it’s a known issue with over 60 units on back order from their supplier Continental (no promise date available). Concerned this is a serious safety issue and will cause somebody to have a crash due to car shutting down and potential for electrical fire.

Corrective Action:

While driving on highway, had complete electrical system failure. Received red message that said “electrical system malfunction”. Car went totally black and completely shut down within 2 minutes. I had to navigate 3 lanes to pull over with completely black cockpit after car shut down. Audi service says it’s the “starter generator”. Service said there is a chance of fire with moisture ingress in the starter generator. Apparently it’s a known issue with over 60 units on back order from their supplier Continental (no promise date available). Concerned this is a serious safety issue and will cause somebody to have a crash due to car shutting down and potential for electrical fire.

Additional Notes:

While driving on highway, had complete electrical system failure. Received red message that said “electrical system malfunction”. Car went totally black and completely shut down within 2 minutes. I had to navigate 3 lanes to pull over with completely black cockpit after car shut down. Audi service says it’s the “starter generator”. Service said there is a chance of fire with moisture ingress in the starter generator. Apparently it’s a known issue with over 60 units on back order from their supplier Continental (no promise date available). Concerned this is a serious safety issue and will cause somebody to have a crash due to car shutting down and potential for electrical fire.

Manufacturer: AUDI
Mfg Campaign: 11439956
Notice Date: Nov 10, 2021
Recall Date: Nov 10, 2021
Volkswagen Group Of America, Inc.
Campaign: 11438559 Other
Oct 28, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was driving on highway. There was a message "Electric system malfunction" with a yellow battery icon. A few seconds late the same message " electic system malfunction" with a red battery icon then the vehicle completely stoped on the highway .

Corrective Action:

I was driving on highway. There was a message "Electric system malfunction" with a yellow battery icon. A few seconds late the same message " electic system malfunction" with a red battery icon then the vehicle completely stoped on the highway .

Additional Notes:

I was driving on highway. There was a message "Electric system malfunction" with a yellow battery icon. A few seconds late the same message " electic system malfunction" with a red battery icon then the vehicle completely stoped on the highway .

Manufacturer: AUDI
Mfg Campaign: 11438559
Notice Date: Oct 28, 2021
Recall Date: Oct 28, 2021
Volkswagen Group Of America, Inc.
Campaign: 11431540 Other
Sep 2, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was slowing down to stop at a traffic light when a message was displayed on the instrument panel that says "Electrical System Malfunction" with a yellow battery icon. A few seconds later the same "Electrical System Malfunction" with a red battery icon. Then the vehicle came to a complete stop and was inoperable. There was almo smoke coming from the hood near the positive battery terminal. The smoke had an electrical smell to it. I had no opportunity to pull over and was stuck in the middle of a very busy road right at the stop line of the traffic light. My family and I had to exit the vehicle with traffic on both sides of us and get to the side of the road safely. There was no prior indication that there was a problem, this happened all within about 5-10 seconds and I had no time to try and pull over to safety. I have found other complaints about this vehicle that are similar (see under the reliability section on Consumer Reports). The dealer identified the issue as an "internal failure" of the generator and 48v battery system, but had no explanation as to why it happened nor can they guarantee it will not happen again.

Corrective Action:

I was slowing down to stop at a traffic light when a message was displayed on the instrument panel that says "Electrical System Malfunction" with a yellow battery icon. A few seconds later the same "Electrical System Malfunction" with a red battery icon. Then the vehicle came to a complete stop and was inoperable. There was almo smoke coming from the hood near the positive battery terminal. The smoke had an electrical smell to it. I had no opportunity to pull over and was stuck in the middle of a very busy road right at the stop line of the traffic light. My family and I had to exit the vehicle with traffic on both sides of us and get to the side of the road safely. There was no prior indication that there was a problem, this happened all within about 5-10 seconds and I had no time to try and pull over to safety. I have found other complaints about this vehicle that are similar (see under the reliability section on Consumer Reports). The dealer identified the issue as an "internal failure" of the generator and 48v battery system, but had no explanation as to why it happened nor can they guarantee it will not happen again.

Additional Notes:

I was slowing down to stop at a traffic light when a message was displayed on the instrument panel that says "Electrical System Malfunction" with a yellow battery icon. A few seconds later the same "Electrical System Malfunction" with a red battery icon. Then the vehicle came to a complete stop and was inoperable. There was almo smoke coming from the hood near the positive battery terminal. The smoke had an electrical smell to it. I had no opportunity to pull over and was stuck in the middle of a very busy road right at the stop line of the traffic light. My family and I had to exit the vehicle with traffic on both sides of us and get to the side of the road safely. There was no prior indication that there was a problem, this happened all within about 5-10 seconds and I had no time to try and pull over to safety. I have found other complaints about this vehicle that are similar (see under the reliability section on Consumer Reports). The dealer identified the issue as an "internal failure" of the generator and 48v battery system, but had no explanation as to why it happened nor can they guarantee it will not happen again.

Manufacturer: AUDI
Mfg Campaign: 11431540
Notice Date: Sep 2, 2021
Recall Date: Sep 2, 2021
Volkswagen Group Of America, Inc.
Campaign: 11431540 Other
Sep 2, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

I was slowing down to stop at a traffic light when a message was displayed on the instrument panel that says "Electrical System Malfunction" with a yellow battery icon. A few seconds later the same "Electrical System Malfunction" with a red battery icon. Then the vehicle came to a complete stop and was inoperable. There was almo smoke coming from the hood near the positive battery terminal. The smoke had an electrical smell to it. I had no opportunity to pull over and was stuck in the middle of a very busy road right at the stop line of the traffic light. My family and I had to exit the vehicle with traffic on both sides of us and get to the side of the road safely. There was no prior indication that there was a problem, this happened all within about 5-10 seconds and I had no time to try and pull over to safety. I have found other complaints about this vehicle that are similar (see under the reliability section on Consumer Reports). The dealer identified the issue as an "internal failure" of the generator and 48v battery system, but had no explanation as to why it happened nor can they guarantee it will not happen again.

Corrective Action:

I was slowing down to stop at a traffic light when a message was displayed on the instrument panel that says "Electrical System Malfunction" with a yellow battery icon. A few seconds later the same "Electrical System Malfunction" with a red battery icon. Then the vehicle came to a complete stop and was inoperable. There was almo smoke coming from the hood near the positive battery terminal. The smoke had an electrical smell to it. I had no opportunity to pull over and was stuck in the middle of a very busy road right at the stop line of the traffic light. My family and I had to exit the vehicle with traffic on both sides of us and get to the side of the road safely. There was no prior indication that there was a problem, this happened all within about 5-10 seconds and I had no time to try and pull over to safety. I have found other complaints about this vehicle that are similar (see under the reliability section on Consumer Reports). The dealer identified the issue as an "internal failure" of the generator and 48v battery system, but had no explanation as to why it happened nor can they guarantee it will not happen again.

Additional Notes:

I was slowing down to stop at a traffic light when a message was displayed on the instrument panel that says "Electrical System Malfunction" with a yellow battery icon. A few seconds later the same "Electrical System Malfunction" with a red battery icon. Then the vehicle came to a complete stop and was inoperable. There was almo smoke coming from the hood near the positive battery terminal. The smoke had an electrical smell to it. I had no opportunity to pull over and was stuck in the middle of a very busy road right at the stop line of the traffic light. My family and I had to exit the vehicle with traffic on both sides of us and get to the side of the road safely. There was no prior indication that there was a problem, this happened all within about 5-10 seconds and I had no time to try and pull over to safety. I have found other complaints about this vehicle that are similar (see under the reliability section on Consumer Reports). The dealer identified the issue as an "internal failure" of the generator and 48v battery system, but had no explanation as to why it happened nor can they guarantee it will not happen again.

Manufacturer: AUDI
Mfg Campaign: 11431540
Notice Date: Sep 2, 2021
Recall Date: Sep 2, 2021
Volkswagen Group Of America, Inc.
Campaign: 11406975 Other
Apr 7, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

WHEN I PARK MY CAR FOR HOURS AND TRY TO DRIVE AGAIN, I GET VERY LOUD NOISE EVERY TIME I BRAKE. AND AFTER 2-3MINUTES LATER NOISE IS GONE. (DAYTIME AND NIGHT TIME) WHEN I GO TO AUDI SERVICE . THEY TOLD ME ITS NORMAL . BUT I NEVER THIS HAPPEND BEFORE. I'M ASHAMED THAT PEOPLE LOOK AT ME WHENEVER I HEAR THIS SOUND. EVEN CARS THAT ARE MORE THAN 10 YEARS OLD DON'T SOUND LIKE THIS, BUT I'VE HAD THIS PHENOMENON NOT LONG AFTER I BOUGHT IT.

Corrective Action:

WHEN I PARK MY CAR FOR HOURS AND TRY TO DRIVE AGAIN, I GET VERY LOUD NOISE EVERY TIME I BRAKE. AND AFTER 2-3MINUTES LATER NOISE IS GONE. (DAYTIME AND NIGHT TIME) WHEN I GO TO AUDI SERVICE . THEY TOLD ME ITS NORMAL . BUT I NEVER THIS HAPPEND BEFORE. I'M ASHAMED THAT PEOPLE LOOK AT ME WHENEVER I HEAR THIS SOUND. EVEN CARS THAT ARE MORE THAN 10 YEARS OLD DON'T SOUND LIKE THIS, BUT I'VE HAD THIS PHENOMENON NOT LONG AFTER I BOUGHT IT.

Additional Notes:

WHEN I PARK MY CAR FOR HOURS AND TRY TO DRIVE AGAIN, I GET VERY LOUD NOISE EVERY TIME I BRAKE. AND AFTER 2-3MINUTES LATER NOISE IS GONE. (DAYTIME AND NIGHT TIME) WHEN I GO TO AUDI SERVICE . THEY TOLD ME ITS NORMAL . BUT I NEVER THIS HAPPEND BEFORE. I'M ASHAMED THAT PEOPLE LOOK AT ME WHENEVER I HEAR THIS SOUND. EVEN CARS THAT ARE MORE THAN 10 YEARS OLD DON'T SOUND LIKE THIS, BUT I'VE HAD THIS PHENOMENON NOT LONG AFTER I BOUGHT IT.

Manufacturer: AUDI
Mfg Campaign: 11406975
Notice Date: Apr 7, 2021
Recall Date: Apr 7, 2021
Volkswagen Group Of America, Inc.
Campaign: 11397561 Other
Feb 23, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ON SUNDAY FEBRUARY 21, 2021 AT ABOUT 330PM ON RT 30 IN AMSTERDAM NY WE WERE DRIVING IN STOP AND GO TRAFFIC LESS THAN 30MPH. AS THE CAR IN FRONT OF ME STARTED TO SLOW IN TRAFFIC I STARTED TO BRAKE MY A6, AT ABOUT 20MPH AND ABOUT 1.5 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME THE AUDI PRESENSE COLLISION WARNING SCREEN ACTIVATED WITH A RED SCREEN IN THE DRIVER'S CLUSTER AND A "CHIME" THE CAR THEN WENT INTO EMERGENCY COLLISION STOPPING MODE...CAR'S ANTILOCK BRAKES ACTIVATED BRINGING MY CAR TO A COMPLETE STOP IN TRAFFIC. TRAFFIC IN FRONT OF ME NEVER STOPPED AND I WAS AT A DISTANCE THAT I HAD COMPLETE CONTROL OF MY CAR WITH MORE THAN ENOUGH DISTANCE TO SLOW OR STOP MY CAR SAFELY. THE CAR BEHIND ME CAME WITHIN INCHES OF REAR ENDING MY CAR. I'M SPECULATING THAT THE DRIVER BEHIND ME DID NOT EXPECT ME TO STOP DEAD IN TRAFFIC ANYMORE THAN I DID. TRAFFIC CONDITIONS AND DISTANCE DID NOT WARRANT THE PRESENSE TO WARN AT ALL LET ALONE ACTIVATE THE EMERGENCY COLLISION RESPONSE BRAKING. THIS IS THE THIRD MALFUNCTION OF SAFETY SYSTEMS I HAVE REPORTED TO NHTSA RE: MALFUNCTIONS OF ADVANCED SAFETY SYSTEMS. AUDI USA IS UNRESPONSIVE.

Corrective Action:

ON SUNDAY FEBRUARY 21, 2021 AT ABOUT 330PM ON RT 30 IN AMSTERDAM NY WE WERE DRIVING IN STOP AND GO TRAFFIC LESS THAN 30MPH. AS THE CAR IN FRONT OF ME STARTED TO SLOW IN TRAFFIC I STARTED TO BRAKE MY A6, AT ABOUT 20MPH AND ABOUT 1.5 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME THE AUDI PRESENSE COLLISION WARNING SCREEN ACTIVATED WITH A RED SCREEN IN THE DRIVER'S CLUSTER AND A "CHIME" THE CAR THEN WENT INTO EMERGENCY COLLISION STOPPING MODE...CAR'S ANTILOCK BRAKES ACTIVATED BRINGING MY CAR TO A COMPLETE STOP IN TRAFFIC. TRAFFIC IN FRONT OF ME NEVER STOPPED AND I WAS AT A DISTANCE THAT I HAD COMPLETE CONTROL OF MY CAR WITH MORE THAN ENOUGH DISTANCE TO SLOW OR STOP MY CAR SAFELY. THE CAR BEHIND ME CAME WITHIN INCHES OF REAR ENDING MY CAR. I'M SPECULATING THAT THE DRIVER BEHIND ME DID NOT EXPECT ME TO STOP DEAD IN TRAFFIC ANYMORE THAN I DID. TRAFFIC CONDITIONS AND DISTANCE DID NOT WARRANT THE PRESENSE TO WARN AT ALL LET ALONE ACTIVATE THE EMERGENCY COLLISION RESPONSE BRAKING. THIS IS THE THIRD MALFUNCTION OF SAFETY SYSTEMS I HAVE REPORTED TO NHTSA RE: MALFUNCTIONS OF ADVANCED SAFETY SYSTEMS. AUDI USA IS UNRESPONSIVE.

Additional Notes:

ON SUNDAY FEBRUARY 21, 2021 AT ABOUT 330PM ON RT 30 IN AMSTERDAM NY WE WERE DRIVING IN STOP AND GO TRAFFIC LESS THAN 30MPH. AS THE CAR IN FRONT OF ME STARTED TO SLOW IN TRAFFIC I STARTED TO BRAKE MY A6, AT ABOUT 20MPH AND ABOUT 1.5 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME THE AUDI PRESENSE COLLISION WARNING SCREEN ACTIVATED WITH A RED SCREEN IN THE DRIVER'S CLUSTER AND A "CHIME" THE CAR THEN WENT INTO EMERGENCY COLLISION STOPPING MODE...CAR'S ANTILOCK BRAKES ACTIVATED BRINGING MY CAR TO A COMPLETE STOP IN TRAFFIC. TRAFFIC IN FRONT OF ME NEVER STOPPED AND I WAS AT A DISTANCE THAT I HAD COMPLETE CONTROL OF MY CAR WITH MORE THAN ENOUGH DISTANCE TO SLOW OR STOP MY CAR SAFELY. THE CAR BEHIND ME CAME WITHIN INCHES OF REAR ENDING MY CAR. I'M SPECULATING THAT THE DRIVER BEHIND ME DID NOT EXPECT ME TO STOP DEAD IN TRAFFIC ANYMORE THAN I DID. TRAFFIC CONDITIONS AND DISTANCE DID NOT WARRANT THE PRESENSE TO WARN AT ALL LET ALONE ACTIVATE THE EMERGENCY COLLISION RESPONSE BRAKING. THIS IS THE THIRD MALFUNCTION OF SAFETY SYSTEMS I HAVE REPORTED TO NHTSA RE: MALFUNCTIONS OF ADVANCED SAFETY SYSTEMS. AUDI USA IS UNRESPONSIVE.

Manufacturer: AUDI
Mfg Campaign: 11397561
Notice Date: Feb 23, 2021
Recall Date: Feb 23, 2021
Volkswagen Group Of America, Inc.
Campaign: 11397561 Other
Feb 23, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

ON SUNDAY FEBRUARY 21, 2021 AT ABOUT 330PM ON RT 30 IN AMSTERDAM NY WE WERE DRIVING IN STOP AND GO TRAFFIC LESS THAN 30MPH. AS THE CAR IN FRONT OF ME STARTED TO SLOW IN TRAFFIC I STARTED TO BRAKE MY A6, AT ABOUT 20MPH AND ABOUT 1.5 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME THE AUDI PRESENSE COLLISION WARNING SCREEN ACTIVATED WITH A RED SCREEN IN THE DRIVER'S CLUSTER AND A "CHIME" THE CAR THEN WENT INTO EMERGENCY COLLISION STOPPING MODE...CAR'S ANTILOCK BRAKES ACTIVATED BRINGING MY CAR TO A COMPLETE STOP IN TRAFFIC. TRAFFIC IN FRONT OF ME NEVER STOPPED AND I WAS AT A DISTANCE THAT I HAD COMPLETE CONTROL OF MY CAR WITH MORE THAN ENOUGH DISTANCE TO SLOW OR STOP MY CAR SAFELY. THE CAR BEHIND ME CAME WITHIN INCHES OF REAR ENDING MY CAR. I'M SPECULATING THAT THE DRIVER BEHIND ME DID NOT EXPECT ME TO STOP DEAD IN TRAFFIC ANYMORE THAN I DID. TRAFFIC CONDITIONS AND DISTANCE DID NOT WARRANT THE PRESENSE TO WARN AT ALL LET ALONE ACTIVATE THE EMERGENCY COLLISION RESPONSE BRAKING. THIS IS THE THIRD MALFUNCTION OF SAFETY SYSTEMS I HAVE REPORTED TO NHTSA RE: MALFUNCTIONS OF ADVANCED SAFETY SYSTEMS. AUDI USA IS UNRESPONSIVE.

Corrective Action:

ON SUNDAY FEBRUARY 21, 2021 AT ABOUT 330PM ON RT 30 IN AMSTERDAM NY WE WERE DRIVING IN STOP AND GO TRAFFIC LESS THAN 30MPH. AS THE CAR IN FRONT OF ME STARTED TO SLOW IN TRAFFIC I STARTED TO BRAKE MY A6, AT ABOUT 20MPH AND ABOUT 1.5 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME THE AUDI PRESENSE COLLISION WARNING SCREEN ACTIVATED WITH A RED SCREEN IN THE DRIVER'S CLUSTER AND A "CHIME" THE CAR THEN WENT INTO EMERGENCY COLLISION STOPPING MODE...CAR'S ANTILOCK BRAKES ACTIVATED BRINGING MY CAR TO A COMPLETE STOP IN TRAFFIC. TRAFFIC IN FRONT OF ME NEVER STOPPED AND I WAS AT A DISTANCE THAT I HAD COMPLETE CONTROL OF MY CAR WITH MORE THAN ENOUGH DISTANCE TO SLOW OR STOP MY CAR SAFELY. THE CAR BEHIND ME CAME WITHIN INCHES OF REAR ENDING MY CAR. I'M SPECULATING THAT THE DRIVER BEHIND ME DID NOT EXPECT ME TO STOP DEAD IN TRAFFIC ANYMORE THAN I DID. TRAFFIC CONDITIONS AND DISTANCE DID NOT WARRANT THE PRESENSE TO WARN AT ALL LET ALONE ACTIVATE THE EMERGENCY COLLISION RESPONSE BRAKING. THIS IS THE THIRD MALFUNCTION OF SAFETY SYSTEMS I HAVE REPORTED TO NHTSA RE: MALFUNCTIONS OF ADVANCED SAFETY SYSTEMS. AUDI USA IS UNRESPONSIVE.

Additional Notes:

ON SUNDAY FEBRUARY 21, 2021 AT ABOUT 330PM ON RT 30 IN AMSTERDAM NY WE WERE DRIVING IN STOP AND GO TRAFFIC LESS THAN 30MPH. AS THE CAR IN FRONT OF ME STARTED TO SLOW IN TRAFFIC I STARTED TO BRAKE MY A6, AT ABOUT 20MPH AND ABOUT 1.5 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME THE AUDI PRESENSE COLLISION WARNING SCREEN ACTIVATED WITH A RED SCREEN IN THE DRIVER'S CLUSTER AND A "CHIME" THE CAR THEN WENT INTO EMERGENCY COLLISION STOPPING MODE...CAR'S ANTILOCK BRAKES ACTIVATED BRINGING MY CAR TO A COMPLETE STOP IN TRAFFIC. TRAFFIC IN FRONT OF ME NEVER STOPPED AND I WAS AT A DISTANCE THAT I HAD COMPLETE CONTROL OF MY CAR WITH MORE THAN ENOUGH DISTANCE TO SLOW OR STOP MY CAR SAFELY. THE CAR BEHIND ME CAME WITHIN INCHES OF REAR ENDING MY CAR. I'M SPECULATING THAT THE DRIVER BEHIND ME DID NOT EXPECT ME TO STOP DEAD IN TRAFFIC ANYMORE THAN I DID. TRAFFIC CONDITIONS AND DISTANCE DID NOT WARRANT THE PRESENSE TO WARN AT ALL LET ALONE ACTIVATE THE EMERGENCY COLLISION RESPONSE BRAKING. THIS IS THE THIRD MALFUNCTION OF SAFETY SYSTEMS I HAVE REPORTED TO NHTSA RE: MALFUNCTIONS OF ADVANCED SAFETY SYSTEMS. AUDI USA IS UNRESPONSIVE.

Manufacturer: AUDI
Mfg Campaign: 11397561
Notice Date: Feb 23, 2021
Recall Date: Feb 23, 2021
Volkswagen Group Of America, Inc.
Campaign: 11395583 Other
Feb 10, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

Corrective Action:

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

Additional Notes:

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

Manufacturer: AUDI
Mfg Campaign: 11395583
Notice Date: Feb 10, 2021
Recall Date: Feb 10, 2021
Volkswagen Group Of America, Inc.
Campaign: 11395583 Other
Feb 10, 2021
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

Corrective Action:

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

Additional Notes:

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

Manufacturer: AUDI
Mfg Campaign: 11395583
Notice Date: Feb 10, 2021
Recall Date: Feb 10, 2021
Volkswagen Group Of America, Inc.
Campaign: 11395583 Other
Feb 10, 2021
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

Corrective Action:

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

Additional Notes:

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

Manufacturer: AUDI
Mfg Campaign: 11395583
Notice Date: Feb 10, 2021
Recall Date: Feb 10, 2021
Volkswagen Group Of America, Inc.
Campaign: 11351469 Other
Aug 26, 2020
Defect Description:

ENGINE

Potential Consequences:

THIS VEHICLE SUFFERS FROM A SOMETIMES DANGEROUS ACCELERATION LAG. THE TIME IT TAKE BETWEEN PRESSING THE GAS PEDAL AND THE TIME THE CAR STARTS TO MOVE IS EXCESSIVE AND IN CERTAIN SITUATIONS, DANGEROUS. IT'S ESPECIALLY EVIDENT IN CONDITIONS WHERE YOU'RE TRYING TO ACCELERATE FROM A LOW RPM SPEED (SLOW TRAFFIC, "CALIFORNIA" STOP, ETC) TO JOIN FASTER TRAFFIC OR MERGE IN. A PERFECT EXAMPLE IS TRYING TO GO FROM A SLOW MOVING HIGHWAY LANE TO A FASTER ONE. YOU PICK YOUR SPOT, THEN GO FOR IT. THE CAR SITS FOR 1-2 SECONDS...THEN IT GOES. THE FIRST FEW TIMES IT HAPPENED IT WAS DANGEROUS. I HAVE HAD TO ADJUST MY DRIVING TO MAKE SURE I DO NOT END UP IN A SITUATION WHERE A STANDARD THROTTLE RESPONSE WOULD BE REQUIRED. ADDITIONAL EXAMPLES OF CIRCUMSTANCES WHERE THE LAG CAN CAUSE THE DRIVER TO INADVERTENTLY ENTER INTO AN UNSAFE SITUATION: -TURNING LEFT ACROSS TRAFFIC - IN-TOWN MERGE OR LANE CHANGE - TURNING RIGHT TO JOIN FASTER TRAFFIC

Corrective Action:

THIS VEHICLE SUFFERS FROM A SOMETIMES DANGEROUS ACCELERATION LAG. THE TIME IT TAKE BETWEEN PRESSING THE GAS PEDAL AND THE TIME THE CAR STARTS TO MOVE IS EXCESSIVE AND IN CERTAIN SITUATIONS, DANGEROUS. IT'S ESPECIALLY EVIDENT IN CONDITIONS WHERE YOU'RE TRYING TO ACCELERATE FROM A LOW RPM SPEED (SLOW TRAFFIC, "CALIFORNIA" STOP, ETC) TO JOIN FASTER TRAFFIC OR MERGE IN. A PERFECT EXAMPLE IS TRYING TO GO FROM A SLOW MOVING HIGHWAY LANE TO A FASTER ONE. YOU PICK YOUR SPOT, THEN GO FOR IT. THE CAR SITS FOR 1-2 SECONDS...THEN IT GOES. THE FIRST FEW TIMES IT HAPPENED IT WAS DANGEROUS. I HAVE HAD TO ADJUST MY DRIVING TO MAKE SURE I DO NOT END UP IN A SITUATION WHERE A STANDARD THROTTLE RESPONSE WOULD BE REQUIRED. ADDITIONAL EXAMPLES OF CIRCUMSTANCES WHERE THE LAG CAN CAUSE THE DRIVER TO INADVERTENTLY ENTER INTO AN UNSAFE SITUATION: -TURNING LEFT ACROSS TRAFFIC - IN-TOWN MERGE OR LANE CHANGE - TURNING RIGHT TO JOIN FASTER TRAFFIC

Additional Notes:

THIS VEHICLE SUFFERS FROM A SOMETIMES DANGEROUS ACCELERATION LAG. THE TIME IT TAKE BETWEEN PRESSING THE GAS PEDAL AND THE TIME THE CAR STARTS TO MOVE IS EXCESSIVE AND IN CERTAIN SITUATIONS, DANGEROUS. IT'S ESPECIALLY EVIDENT IN CONDITIONS WHERE YOU'RE TRYING TO ACCELERATE FROM A LOW RPM SPEED (SLOW TRAFFIC, "CALIFORNIA" STOP, ETC) TO JOIN FASTER TRAFFIC OR MERGE IN. A PERFECT EXAMPLE IS TRYING TO GO FROM A SLOW MOVING HIGHWAY LANE TO A FASTER ONE. YOU PICK YOUR SPOT, THEN GO FOR IT. THE CAR SITS FOR 1-2 SECONDS...THEN IT GOES. THE FIRST FEW TIMES IT HAPPENED IT WAS DANGEROUS. I HAVE HAD TO ADJUST MY DRIVING TO MAKE SURE I DO NOT END UP IN A SITUATION WHERE A STANDARD THROTTLE RESPONSE WOULD BE REQUIRED. ADDITIONAL EXAMPLES OF CIRCUMSTANCES WHERE THE LAG CAN CAUSE THE DRIVER TO INADVERTENTLY ENTER INTO AN UNSAFE SITUATION: -TURNING LEFT ACROSS TRAFFIC - IN-TOWN MERGE OR LANE CHANGE - TURNING RIGHT TO JOIN FASTER TRAFFIC

Manufacturer: AUDI
Mfg Campaign: 11351469
Notice Date: Aug 26, 2020
Recall Date: Aug 26, 2020
Volkswagen Group Of America, Inc.
Campaign: 11351469 Other
Aug 26, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

THIS VEHICLE SUFFERS FROM A SOMETIMES DANGEROUS ACCELERATION LAG. THE TIME IT TAKE BETWEEN PRESSING THE GAS PEDAL AND THE TIME THE CAR STARTS TO MOVE IS EXCESSIVE AND IN CERTAIN SITUATIONS, DANGEROUS. IT'S ESPECIALLY EVIDENT IN CONDITIONS WHERE YOU'RE TRYING TO ACCELERATE FROM A LOW RPM SPEED (SLOW TRAFFIC, "CALIFORNIA" STOP, ETC) TO JOIN FASTER TRAFFIC OR MERGE IN. A PERFECT EXAMPLE IS TRYING TO GO FROM A SLOW MOVING HIGHWAY LANE TO A FASTER ONE. YOU PICK YOUR SPOT, THEN GO FOR IT. THE CAR SITS FOR 1-2 SECONDS...THEN IT GOES. THE FIRST FEW TIMES IT HAPPENED IT WAS DANGEROUS. I HAVE HAD TO ADJUST MY DRIVING TO MAKE SURE I DO NOT END UP IN A SITUATION WHERE A STANDARD THROTTLE RESPONSE WOULD BE REQUIRED. ADDITIONAL EXAMPLES OF CIRCUMSTANCES WHERE THE LAG CAN CAUSE THE DRIVER TO INADVERTENTLY ENTER INTO AN UNSAFE SITUATION: -TURNING LEFT ACROSS TRAFFIC - IN-TOWN MERGE OR LANE CHANGE - TURNING RIGHT TO JOIN FASTER TRAFFIC

Corrective Action:

THIS VEHICLE SUFFERS FROM A SOMETIMES DANGEROUS ACCELERATION LAG. THE TIME IT TAKE BETWEEN PRESSING THE GAS PEDAL AND THE TIME THE CAR STARTS TO MOVE IS EXCESSIVE AND IN CERTAIN SITUATIONS, DANGEROUS. IT'S ESPECIALLY EVIDENT IN CONDITIONS WHERE YOU'RE TRYING TO ACCELERATE FROM A LOW RPM SPEED (SLOW TRAFFIC, "CALIFORNIA" STOP, ETC) TO JOIN FASTER TRAFFIC OR MERGE IN. A PERFECT EXAMPLE IS TRYING TO GO FROM A SLOW MOVING HIGHWAY LANE TO A FASTER ONE. YOU PICK YOUR SPOT, THEN GO FOR IT. THE CAR SITS FOR 1-2 SECONDS...THEN IT GOES. THE FIRST FEW TIMES IT HAPPENED IT WAS DANGEROUS. I HAVE HAD TO ADJUST MY DRIVING TO MAKE SURE I DO NOT END UP IN A SITUATION WHERE A STANDARD THROTTLE RESPONSE WOULD BE REQUIRED. ADDITIONAL EXAMPLES OF CIRCUMSTANCES WHERE THE LAG CAN CAUSE THE DRIVER TO INADVERTENTLY ENTER INTO AN UNSAFE SITUATION: -TURNING LEFT ACROSS TRAFFIC - IN-TOWN MERGE OR LANE CHANGE - TURNING RIGHT TO JOIN FASTER TRAFFIC

Additional Notes:

THIS VEHICLE SUFFERS FROM A SOMETIMES DANGEROUS ACCELERATION LAG. THE TIME IT TAKE BETWEEN PRESSING THE GAS PEDAL AND THE TIME THE CAR STARTS TO MOVE IS EXCESSIVE AND IN CERTAIN SITUATIONS, DANGEROUS. IT'S ESPECIALLY EVIDENT IN CONDITIONS WHERE YOU'RE TRYING TO ACCELERATE FROM A LOW RPM SPEED (SLOW TRAFFIC, "CALIFORNIA" STOP, ETC) TO JOIN FASTER TRAFFIC OR MERGE IN. A PERFECT EXAMPLE IS TRYING TO GO FROM A SLOW MOVING HIGHWAY LANE TO A FASTER ONE. YOU PICK YOUR SPOT, THEN GO FOR IT. THE CAR SITS FOR 1-2 SECONDS...THEN IT GOES. THE FIRST FEW TIMES IT HAPPENED IT WAS DANGEROUS. I HAVE HAD TO ADJUST MY DRIVING TO MAKE SURE I DO NOT END UP IN A SITUATION WHERE A STANDARD THROTTLE RESPONSE WOULD BE REQUIRED. ADDITIONAL EXAMPLES OF CIRCUMSTANCES WHERE THE LAG CAN CAUSE THE DRIVER TO INADVERTENTLY ENTER INTO AN UNSAFE SITUATION: -TURNING LEFT ACROSS TRAFFIC - IN-TOWN MERGE OR LANE CHANGE - TURNING RIGHT TO JOIN FASTER TRAFFIC

Manufacturer: AUDI
Mfg Campaign: 11351469
Notice Date: Aug 26, 2020
Recall Date: Aug 26, 2020
Volkswagen Group Of America, Inc.
Campaign: 11350427 Other
Aug 20, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

CAR HAS A LANE KEEPING ASSISTANT WHICH IS AGGRESSIVE. CAR DOESN'T ALLOW YOU TO PASS PARKED VEHICLE SUCH AS A UPS DELIVERY TRUCK, PEDESTRIANS OR BICYCLISTS WITHOUT TRYING TO STEER YOU BACK TOWARD THE OBJECT, VEHICLE OR BICYCLIST YOU'RE TRYING TO PASS BY PULLING TO THE LEFT TOWARD CENTER ROADWAY LINES. ALMOST STRUCK A UPS TRUCK AFTER CAR ABRUPTLY STEERED CAR BACK TOWARD THE STOPPED TRUCK, ALSO OCCURED TWICE WHILE PASSING BICYCLISTS AND ONCE WITH A PEDESTRIAN. I ALSO HAD TROUBLE MERGING ONTO AN INTERSTATE HIGHWAY AT HIGH SPEED, SIGNAL LIGHTS DID NOT OVERRIDE THE LLANEKEEPING ASSIST AND I LITERALLY HAD TO FIGHT WITH THE STEERING WHEEL TO ENTER THE HIGHWAY...CAR FINALLY CROSSED THE LINES AT A POINT WHERE I WAS RUNNING OUT OF RAMP. CAR HAS BEEN RETURNED TO DEALERSHIP NUMEROUS TIME, FOUND FAULT CODES WITH CAMERAS AND CAR WAS REPROGRAMMED. PROBLEM IS NOT RESOLVED AND VERY DANGEROUS. AUDI CORPORATE UNRESPONSIVE. I HAVE MANUALLY DISABLED THE SYSTEM. NOTE: REPORTED DATE BELOW IS THE DATE THE CAR WOULD NOT MERGE ONTO I87 SOUTH IN ALBANY NY. NUMEROUS OTHER OCCURENCES OVER THE LAST SEVERAL MONTH. AUDI ALBANY SERVICE DEPARTMENT HAS NUMEROUS REPAIR ORDERS. CAR IS IN AUDI CORPORATE REMEDATION AS A LEMON BUT NO CONCLUSION YET. CAR SHOULD BE INVESTIGATED AND RECALLED SERIOUS HAZARD TO PEDESTRIANS AND BICYCLISTS.

Corrective Action:

CAR HAS A LANE KEEPING ASSISTANT WHICH IS AGGRESSIVE. CAR DOESN'T ALLOW YOU TO PASS PARKED VEHICLE SUCH AS A UPS DELIVERY TRUCK, PEDESTRIANS OR BICYCLISTS WITHOUT TRYING TO STEER YOU BACK TOWARD THE OBJECT, VEHICLE OR BICYCLIST YOU'RE TRYING TO PASS BY PULLING TO THE LEFT TOWARD CENTER ROADWAY LINES. ALMOST STRUCK A UPS TRUCK AFTER CAR ABRUPTLY STEERED CAR BACK TOWARD THE STOPPED TRUCK, ALSO OCCURED TWICE WHILE PASSING BICYCLISTS AND ONCE WITH A PEDESTRIAN. I ALSO HAD TROUBLE MERGING ONTO AN INTERSTATE HIGHWAY AT HIGH SPEED, SIGNAL LIGHTS DID NOT OVERRIDE THE LLANEKEEPING ASSIST AND I LITERALLY HAD TO FIGHT WITH THE STEERING WHEEL TO ENTER THE HIGHWAY...CAR FINALLY CROSSED THE LINES AT A POINT WHERE I WAS RUNNING OUT OF RAMP. CAR HAS BEEN RETURNED TO DEALERSHIP NUMEROUS TIME, FOUND FAULT CODES WITH CAMERAS AND CAR WAS REPROGRAMMED. PROBLEM IS NOT RESOLVED AND VERY DANGEROUS. AUDI CORPORATE UNRESPONSIVE. I HAVE MANUALLY DISABLED THE SYSTEM. NOTE: REPORTED DATE BELOW IS THE DATE THE CAR WOULD NOT MERGE ONTO I87 SOUTH IN ALBANY NY. NUMEROUS OTHER OCCURENCES OVER THE LAST SEVERAL MONTH. AUDI ALBANY SERVICE DEPARTMENT HAS NUMEROUS REPAIR ORDERS. CAR IS IN AUDI CORPORATE REMEDATION AS A LEMON BUT NO CONCLUSION YET. CAR SHOULD BE INVESTIGATED AND RECALLED SERIOUS HAZARD TO PEDESTRIANS AND BICYCLISTS.

Additional Notes:

CAR HAS A LANE KEEPING ASSISTANT WHICH IS AGGRESSIVE. CAR DOESN'T ALLOW YOU TO PASS PARKED VEHICLE SUCH AS A UPS DELIVERY TRUCK, PEDESTRIANS OR BICYCLISTS WITHOUT TRYING TO STEER YOU BACK TOWARD THE OBJECT, VEHICLE OR BICYCLIST YOU'RE TRYING TO PASS BY PULLING TO THE LEFT TOWARD CENTER ROADWAY LINES. ALMOST STRUCK A UPS TRUCK AFTER CAR ABRUPTLY STEERED CAR BACK TOWARD THE STOPPED TRUCK, ALSO OCCURED TWICE WHILE PASSING BICYCLISTS AND ONCE WITH A PEDESTRIAN. I ALSO HAD TROUBLE MERGING ONTO AN INTERSTATE HIGHWAY AT HIGH SPEED, SIGNAL LIGHTS DID NOT OVERRIDE THE LLANEKEEPING ASSIST AND I LITERALLY HAD TO FIGHT WITH THE STEERING WHEEL TO ENTER THE HIGHWAY...CAR FINALLY CROSSED THE LINES AT A POINT WHERE I WAS RUNNING OUT OF RAMP. CAR HAS BEEN RETURNED TO DEALERSHIP NUMEROUS TIME, FOUND FAULT CODES WITH CAMERAS AND CAR WAS REPROGRAMMED. PROBLEM IS NOT RESOLVED AND VERY DANGEROUS. AUDI CORPORATE UNRESPONSIVE. I HAVE MANUALLY DISABLED THE SYSTEM. NOTE: REPORTED DATE BELOW IS THE DATE THE CAR WOULD NOT MERGE ONTO I87 SOUTH IN ALBANY NY. NUMEROUS OTHER OCCURENCES OVER THE LAST SEVERAL MONTH. AUDI ALBANY SERVICE DEPARTMENT HAS NUMEROUS REPAIR ORDERS. CAR IS IN AUDI CORPORATE REMEDATION AS A LEMON BUT NO CONCLUSION YET. CAR SHOULD BE INVESTIGATED AND RECALLED SERIOUS HAZARD TO PEDESTRIANS AND BICYCLISTS.

Manufacturer: AUDI
Mfg Campaign: 11350427
Notice Date: Aug 20, 2020
Recall Date: Aug 20, 2020
Volkswagen Group Of America, Inc.
Campaign: 11348831 Other
Aug 12, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I HAVE A 2019 A6 3.0T QUATTRO WITH A SAFETY ISSUE WHEN EXITING THE DRIVER DOOR WHILE AUTO IS IN PARK WITH ENGINE RUNNING. I BROUGHT THIS TO THE ATTENTION OF THE DEALER ON 15 JULY WITH AUDI TECH SERVICE SUGGESTING TO REPLACE DOOR LATCH AND STATING VEHICLE OPERATES "NORMALLY AS DESIGNED" WHEN COMPARED TO SIMILAR VEHICLE. THE SAFETY ISSUE STILL EXISTS WITH HAVING TO PULL DOOR LATCH TWO, THREE AND FOUR TIMES TO EXIT THE AUTO AND OCCASIONALLY HAVING TO KILL THE ENGINE TO EXIT. THIS IS NOT NORMAL. THREE WITNESSES FROM THE DEALERSHIP VERIFIED MY STRUGGLING TO EXIT MY AUTO WHILE IN PARK. I WAS TOLD THE 2019 A6S AND A8S HAVE THIS ISSUE AND THE A8 ON THE DEALERSHIP FLOOR IS WORSE THAN MINE. I CONTACTED AUDI CARE ADVOCATE LINE ON 27 JULY AND A CASE # WAS CREATED. SINCE THEN I HAVE CONTACTED SEVERAL TIMES WITH ABSOLUTELY NO RESPONSE. MY AUDI DEALERSHIP SAID NO AUDI CONTACT WAS MADE TO THEM, AS I WAS LED TO BELIEVE WOULD TAKE PLACE BY THE ADVOCATE. AS A 30+ YEAR HUGELY POSITIVE AUDI CUSTOMER WITH MY PRESENT A6 AS MY 11TH AUDI YOU CAN IMAGINE MY DISAPPOINTMENT IN AUDI'S LACK OF CONCERN AND LACK OF RESPONSE. I HAVE SINCE POSTED ON THE AUDI USA FACEBOOK AND WAS IMMEDIATELY ASKED TO PM THEM. I BELIEVE THE DRIVER DOOR HAS A "DESIGN FLAW" WHICH CAUSES AN ISSUE WITH THE NEED TO EXIT IN AN EMERGENCY. AUDI IS REFUSING TO TAKE RESPONSIBILITY AND HAS CLAIMED TO HAVE "DOCUMENTED" MY "SENTIMENTS AND FEEDBACK". AUDI CORPORATE IS IGNORING AND DISMISSING WHAT SEEMS TO BE A HORRIFIC NEW DESIGN FLAW. VERY SCARY!!

Corrective Action:

I HAVE A 2019 A6 3.0T QUATTRO WITH A SAFETY ISSUE WHEN EXITING THE DRIVER DOOR WHILE AUTO IS IN PARK WITH ENGINE RUNNING. I BROUGHT THIS TO THE ATTENTION OF THE DEALER ON 15 JULY WITH AUDI TECH SERVICE SUGGESTING TO REPLACE DOOR LATCH AND STATING VEHICLE OPERATES "NORMALLY AS DESIGNED" WHEN COMPARED TO SIMILAR VEHICLE. THE SAFETY ISSUE STILL EXISTS WITH HAVING TO PULL DOOR LATCH TWO, THREE AND FOUR TIMES TO EXIT THE AUTO AND OCCASIONALLY HAVING TO KILL THE ENGINE TO EXIT. THIS IS NOT NORMAL. THREE WITNESSES FROM THE DEALERSHIP VERIFIED MY STRUGGLING TO EXIT MY AUTO WHILE IN PARK. I WAS TOLD THE 2019 A6S AND A8S HAVE THIS ISSUE AND THE A8 ON THE DEALERSHIP FLOOR IS WORSE THAN MINE. I CONTACTED AUDI CARE ADVOCATE LINE ON 27 JULY AND A CASE # WAS CREATED. SINCE THEN I HAVE CONTACTED SEVERAL TIMES WITH ABSOLUTELY NO RESPONSE. MY AUDI DEALERSHIP SAID NO AUDI CONTACT WAS MADE TO THEM, AS I WAS LED TO BELIEVE WOULD TAKE PLACE BY THE ADVOCATE. AS A 30+ YEAR HUGELY POSITIVE AUDI CUSTOMER WITH MY PRESENT A6 AS MY 11TH AUDI YOU CAN IMAGINE MY DISAPPOINTMENT IN AUDI'S LACK OF CONCERN AND LACK OF RESPONSE. I HAVE SINCE POSTED ON THE AUDI USA FACEBOOK AND WAS IMMEDIATELY ASKED TO PM THEM. I BELIEVE THE DRIVER DOOR HAS A "DESIGN FLAW" WHICH CAUSES AN ISSUE WITH THE NEED TO EXIT IN AN EMERGENCY. AUDI IS REFUSING TO TAKE RESPONSIBILITY AND HAS CLAIMED TO HAVE "DOCUMENTED" MY "SENTIMENTS AND FEEDBACK". AUDI CORPORATE IS IGNORING AND DISMISSING WHAT SEEMS TO BE A HORRIFIC NEW DESIGN FLAW. VERY SCARY!!

Additional Notes:

I HAVE A 2019 A6 3.0T QUATTRO WITH A SAFETY ISSUE WHEN EXITING THE DRIVER DOOR WHILE AUTO IS IN PARK WITH ENGINE RUNNING. I BROUGHT THIS TO THE ATTENTION OF THE DEALER ON 15 JULY WITH AUDI TECH SERVICE SUGGESTING TO REPLACE DOOR LATCH AND STATING VEHICLE OPERATES "NORMALLY AS DESIGNED" WHEN COMPARED TO SIMILAR VEHICLE. THE SAFETY ISSUE STILL EXISTS WITH HAVING TO PULL DOOR LATCH TWO, THREE AND FOUR TIMES TO EXIT THE AUTO AND OCCASIONALLY HAVING TO KILL THE ENGINE TO EXIT. THIS IS NOT NORMAL. THREE WITNESSES FROM THE DEALERSHIP VERIFIED MY STRUGGLING TO EXIT MY AUTO WHILE IN PARK. I WAS TOLD THE 2019 A6S AND A8S HAVE THIS ISSUE AND THE A8 ON THE DEALERSHIP FLOOR IS WORSE THAN MINE. I CONTACTED AUDI CARE ADVOCATE LINE ON 27 JULY AND A CASE # WAS CREATED. SINCE THEN I HAVE CONTACTED SEVERAL TIMES WITH ABSOLUTELY NO RESPONSE. MY AUDI DEALERSHIP SAID NO AUDI CONTACT WAS MADE TO THEM, AS I WAS LED TO BELIEVE WOULD TAKE PLACE BY THE ADVOCATE. AS A 30+ YEAR HUGELY POSITIVE AUDI CUSTOMER WITH MY PRESENT A6 AS MY 11TH AUDI YOU CAN IMAGINE MY DISAPPOINTMENT IN AUDI'S LACK OF CONCERN AND LACK OF RESPONSE. I HAVE SINCE POSTED ON THE AUDI USA FACEBOOK AND WAS IMMEDIATELY ASKED TO PM THEM. I BELIEVE THE DRIVER DOOR HAS A "DESIGN FLAW" WHICH CAUSES AN ISSUE WITH THE NEED TO EXIT IN AN EMERGENCY. AUDI IS REFUSING TO TAKE RESPONSIBILITY AND HAS CLAIMED TO HAVE "DOCUMENTED" MY "SENTIMENTS AND FEEDBACK". AUDI CORPORATE IS IGNORING AND DISMISSING WHAT SEEMS TO BE A HORRIFIC NEW DESIGN FLAW. VERY SCARY!!

Manufacturer: AUDI
Mfg Campaign: 11348831
Notice Date: Aug 12, 2020
Recall Date: Aug 12, 2020

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