Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 47T9
Recall Date: Aug 25, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90V2
Recall Date: Nov 21, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DN
Recall Date: Mar 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42L1
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70i2
Recall Date: Mar 10, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi A6, A6 Allroad and A7 vehicles. The passenger air bag may not properly deploy through the instrument panel tear seam.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70H6
Recall Date: May 13, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Moisture may enter the starter generator and cause an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 27H2
Recall Date: Mar 19, 2020
Consumer Complaints
30 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Gateway unit that is located under the rear seat has an inadequate insulation and is susceptible to liquid exposure and electrical failure. A liquid penetrated the rear seat and short-circuit the gateway while vehicle was moving resulting in a near-accident by shutting down power steering, brakes, and many of the car's systems. Failure messages began appearing and vehicle was unresponsive to driver actions. Emergency blinkers were not working at the tail lights which is a critical safety hazard for a disabled vehicle on the road. Dealer confirmed gateway unit failure due to the water exposure and recommended the replacement of the unit. Vehicle had no warning lights or messages prior to the incident.
Corrective Action:
Gateway unit that is located under the rear seat has an inadequate insulation and is susceptible to liquid exposure and electrical failure. A liquid penetrated the rear seat and short-circuit the gateway while vehicle was moving resulting in a near-accident by shutting down power steering, brakes, and many of the car's systems. Failure messages began appearing and vehicle was unresponsive to driver actions. Emergency blinkers were not working at the tail lights which is a critical safety hazard for a disabled vehicle on the road. Dealer confirmed gateway unit failure due to the water exposure and recommended the replacement of the unit. Vehicle had no warning lights or messages prior to the incident.
Additional Notes:
Gateway unit that is located under the rear seat has an inadequate insulation and is susceptible to liquid exposure and electrical failure. A liquid penetrated the rear seat and short-circuit the gateway while vehicle was moving resulting in a near-accident by shutting down power steering, brakes, and many of the car's systems. Failure messages began appearing and vehicle was unresponsive to driver actions. Emergency blinkers were not working at the tail lights which is a critical safety hazard for a disabled vehicle on the road. Dealer confirmed gateway unit failure due to the water exposure and recommended the replacement of the unit. Vehicle had no warning lights or messages prior to the incident.
Mfg Campaign: 11475177
Recall Date: Jul 21, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On more that one occasion, after starting the car and putting the car in drive, the display continues to show that the car is in PARK. I can drive several hundred feet with the display showing PARK. Then the display will go totally dark and, after several seconds, it will show that the car is in DRIVE.
Corrective Action:
On more that one occasion, after starting the car and putting the car in drive, the display continues to show that the car is in PARK. I can drive several hundred feet with the display showing PARK. Then the display will go totally dark and, after several seconds, it will show that the car is in DRIVE.
Additional Notes:
On more that one occasion, after starting the car and putting the car in drive, the display continues to show that the car is in PARK. I can drive several hundred feet with the display showing PARK. Then the display will go totally dark and, after several seconds, it will show that the car is in DRIVE.
Mfg Campaign: 11455274
Recall Date: Mar 4, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle and components are being inspected/serviced at the Fort Collins Audi dealer. Yes, warning messages as well as the vehicle pumping on the break and jerking the seat belt. These started in Jun 2021 at 1400 miles and continued to the time I turned in the vehicle on 19 Oct 2021 at approx 13500 miles. I am attaching an 11 page documentation of dates, times and mileage of each incident that the vehicle's computer systems are not functioning properly and the safety features are not reliable or make the driver feel safe with bogus warnings, or warnings that are erroneous.
Corrective Action:
Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle and components are being inspected/serviced at the Fort Collins Audi dealer. Yes, warning messages as well as the vehicle pumping on the break and jerking the seat belt. These started in Jun 2021 at 1400 miles and continued to the time I turned in the vehicle on 19 Oct 2021 at approx 13500 miles. I am attaching an 11 page documentation of dates, times and mileage of each incident that the vehicle's computer systems are not functioning properly and the safety features are not reliable or make the driver feel safe with bogus warnings, or warnings that are erroneous.
Additional Notes:
Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle and components are being inspected/serviced at the Fort Collins Audi dealer. Yes, warning messages as well as the vehicle pumping on the break and jerking the seat belt. These started in Jun 2021 at 1400 miles and continued to the time I turned in the vehicle on 19 Oct 2021 at approx 13500 miles. I am attaching an 11 page documentation of dates, times and mileage of each incident that the vehicle's computer systems are not functioning properly and the safety features are not reliable or make the driver feel safe with bogus warnings, or warnings that are erroneous.
Mfg Campaign: 11440289
Recall Date: Nov 12, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle and components are being inspected/serviced at the Fort Collins Audi dealer. Yes, warning messages as well as the vehicle pumping on the break and jerking the seat belt. These started in Jun 2021 at 1400 miles and continued to the time I turned in the vehicle on 19 Oct 2021 at approx 13500 miles. I am attaching an 11 page documentation of dates, times and mileage of each incident that the vehicle's computer systems are not functioning properly and the safety features are not reliable or make the driver feel safe with bogus warnings, or warnings that are erroneous.
Corrective Action:
Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle and components are being inspected/serviced at the Fort Collins Audi dealer. Yes, warning messages as well as the vehicle pumping on the break and jerking the seat belt. These started in Jun 2021 at 1400 miles and continued to the time I turned in the vehicle on 19 Oct 2021 at approx 13500 miles. I am attaching an 11 page documentation of dates, times and mileage of each incident that the vehicle's computer systems are not functioning properly and the safety features are not reliable or make the driver feel safe with bogus warnings, or warnings that are erroneous.
Additional Notes:
Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle and components are being inspected/serviced at the Fort Collins Audi dealer. Yes, warning messages as well as the vehicle pumping on the break and jerking the seat belt. These started in Jun 2021 at 1400 miles and continued to the time I turned in the vehicle on 19 Oct 2021 at approx 13500 miles. I am attaching an 11 page documentation of dates, times and mileage of each incident that the vehicle's computer systems are not functioning properly and the safety features are not reliable or make the driver feel safe with bogus warnings, or warnings that are erroneous.
Mfg Campaign: 11440289
Recall Date: Nov 12, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle and components are being inspected/serviced at the Fort Collins Audi dealer. Yes, warning messages as well as the vehicle pumping on the break and jerking the seat belt. These started in Jun 2021 at 1400 miles and continued to the time I turned in the vehicle on 19 Oct 2021 at approx 13500 miles. I am attaching an 11 page documentation of dates, times and mileage of each incident that the vehicle's computer systems are not functioning properly and the safety features are not reliable or make the driver feel safe with bogus warnings, or warnings that are erroneous.
Corrective Action:
Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle and components are being inspected/serviced at the Fort Collins Audi dealer. Yes, warning messages as well as the vehicle pumping on the break and jerking the seat belt. These started in Jun 2021 at 1400 miles and continued to the time I turned in the vehicle on 19 Oct 2021 at approx 13500 miles. I am attaching an 11 page documentation of dates, times and mileage of each incident that the vehicle's computer systems are not functioning properly and the safety features are not reliable or make the driver feel safe with bogus warnings, or warnings that are erroneous.
Additional Notes:
Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle and components are being inspected/serviced at the Fort Collins Audi dealer. Yes, warning messages as well as the vehicle pumping on the break and jerking the seat belt. These started in Jun 2021 at 1400 miles and continued to the time I turned in the vehicle on 19 Oct 2021 at approx 13500 miles. I am attaching an 11 page documentation of dates, times and mileage of each incident that the vehicle's computer systems are not functioning properly and the safety features are not reliable or make the driver feel safe with bogus warnings, or warnings that are erroneous.
Mfg Campaign: 11440289
Recall Date: Nov 12, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
- Multiple computer/modules/safety features. YES, the vehicle is available for inspection - The Emergency Assist with Driver Not available came on and slowed my car down to the point I almost got rear ended by the truck that came up from behind - The problemS randomly occur and are intermittent, but I have accurate documentation of when they have occurred. The dealer has my Audi A6 now for the 3rd time with the same issues. They just told me that they saw a lane assist problem occur but did not give me details. - The vehicle is currently at the dealer for the 3rd time and they are talking with the manufacturer - Yes, plenty of warnings coming up and have started Jun 2021 at 1400 miles I have kept track of when my car has given erroneous or real issues over the last few weeks. When I bring the vehicle in today, 19 Oct 2021, it is the third time you will have it in for the same issues. The car is scaring me because the safety issues are not safe and it seems as if the sensors are not working properly and seeing things that are not there and activating without any concerns to do so. One of these times, the emergency assist came on when I was driving highway speeds and had both hands on the wheel going straight on a dry road and sunny skies (13 Oct), beeped at me 4-5 times with the message continuing to show on dash, the car jerked with the automatic brakes being pumped and no driver intervention as the seat belt was tightening on me, kept the emergency assist on to slow me down to the point that I almost got rear ended by the truck that was following me. I was driving normally/straight on a straight road within the lines with both hands on the wheel and there was NO reason for the emergency assist to come on. This is only one example of the car having a mind of it’s own when it is not warranted. I am afraid that the vehicle will CAUSE me to have an accident instead of protecting me from one. I have word doc of dates/times of incidents, too numerous to list.
Corrective Action:
- Multiple computer/modules/safety features. YES, the vehicle is available for inspection - The Emergency Assist with Driver Not available came on and slowed my car down to the point I almost got rear ended by the truck that came up from behind - The problemS randomly occur and are intermittent, but I have accurate documentation of when they have occurred. The dealer has my Audi A6 now for the 3rd time with the same issues. They just told me that they saw a lane assist problem occur but did not give me details. - The vehicle is currently at the dealer for the 3rd time and they are talking with the manufacturer - Yes, plenty of warnings coming up and have started Jun 2021 at 1400 miles I have kept track of when my car has given erroneous or real issues over the last few weeks. When I bring the vehicle in today, 19 Oct 2021, it is the third time you will have it in for the same issues. The car is scaring me because the safety issues are not safe and it seems as if the sensors are not working properly and seeing things that are not there and activating without any concerns to do so. One of these times, the emergency assist came on when I was driving highway speeds and had both hands on the wheel going straight on a dry road and sunny skies (13 Oct), beeped at me 4-5 times with the message continuing to show on dash, the car jerked with the automatic brakes being pumped and no driver intervention as the seat belt was tightening on me, kept the emergency assist on to slow me down to the point that I almost got rear ended by the truck that was following me. I was driving normally/straight on a straight road within the lines with both hands on the wheel and there was NO reason for the emergency assist to come on. This is only one example of the car having a mind of it’s own when it is not warranted. I am afraid that the vehicle will CAUSE me to have an accident instead of protecting me from one. I have word doc of dates/times of incidents, too numerous to list.
Additional Notes:
- Multiple computer/modules/safety features. YES, the vehicle is available for inspection - The Emergency Assist with Driver Not available came on and slowed my car down to the point I almost got rear ended by the truck that came up from behind - The problemS randomly occur and are intermittent, but I have accurate documentation of when they have occurred. The dealer has my Audi A6 now for the 3rd time with the same issues. They just told me that they saw a lane assist problem occur but did not give me details. - The vehicle is currently at the dealer for the 3rd time and they are talking with the manufacturer - Yes, plenty of warnings coming up and have started Jun 2021 at 1400 miles I have kept track of when my car has given erroneous or real issues over the last few weeks. When I bring the vehicle in today, 19 Oct 2021, it is the third time you will have it in for the same issues. The car is scaring me because the safety issues are not safe and it seems as if the sensors are not working properly and seeing things that are not there and activating without any concerns to do so. One of these times, the emergency assist came on when I was driving highway speeds and had both hands on the wheel going straight on a dry road and sunny skies (13 Oct), beeped at me 4-5 times with the message continuing to show on dash, the car jerked with the automatic brakes being pumped and no driver intervention as the seat belt was tightening on me, kept the emergency assist on to slow me down to the point that I almost got rear ended by the truck that was following me. I was driving normally/straight on a straight road within the lines with both hands on the wheel and there was NO reason for the emergency assist to come on. This is only one example of the car having a mind of it’s own when it is not warranted. I am afraid that the vehicle will CAUSE me to have an accident instead of protecting me from one. I have word doc of dates/times of incidents, too numerous to list.
Mfg Campaign: 11438252
Recall Date: Oct 26, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have multiple safety features that are suddenly malfunctioning. The care suddenly braked when traveling at 80mph in the HOV lane. The pre sense function suddenly braked the car while another was passing in the opposite direction. The emergency assist tried to steer me into a car in the lane adjacent to mine. Multiple warning messages have appeared in the dash board. This is blamed by my dealer on a software update that recently occurred. He states that he has multiple other similar complaints. He has only suggested that I turn these safety features off and has had not solution to repair them. I feel like my vehicle is an accident waiting to happen. The date below is when these things began to happen
Corrective Action:
I have multiple safety features that are suddenly malfunctioning. The care suddenly braked when traveling at 80mph in the HOV lane. The pre sense function suddenly braked the car while another was passing in the opposite direction. The emergency assist tried to steer me into a car in the lane adjacent to mine. Multiple warning messages have appeared in the dash board. This is blamed by my dealer on a software update that recently occurred. He states that he has multiple other similar complaints. He has only suggested that I turn these safety features off and has had not solution to repair them. I feel like my vehicle is an accident waiting to happen. The date below is when these things began to happen
Additional Notes:
I have multiple safety features that are suddenly malfunctioning. The care suddenly braked when traveling at 80mph in the HOV lane. The pre sense function suddenly braked the car while another was passing in the opposite direction. The emergency assist tried to steer me into a car in the lane adjacent to mine. Multiple warning messages have appeared in the dash board. This is blamed by my dealer on a software update that recently occurred. He states that he has multiple other similar complaints. He has only suggested that I turn these safety features off and has had not solution to repair them. I feel like my vehicle is an accident waiting to happen. The date below is when these things began to happen
Mfg Campaign: 11425432
Recall Date: Jul 19, 2021
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds as the car is slowly accelerated or as we drive over some uneven road. It seems like there is something loose. And this is getting worse by the day. When you pay a top price for a luxury car like Audi you expect that the care is built solid and not with cheap parts... it is very disappointing to see that a luxury car like Audi A6 will make these type of noises when the car is practically brand new.
Corrective Action:
This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds as the car is slowly accelerated or as we drive over some uneven road. It seems like there is something loose. And this is getting worse by the day. When you pay a top price for a luxury car like Audi you expect that the care is built solid and not with cheap parts... it is very disappointing to see that a luxury car like Audi A6 will make these type of noises when the car is practically brand new.
Additional Notes:
This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds as the car is slowly accelerated or as we drive over some uneven road. It seems like there is something loose. And this is getting worse by the day. When you pay a top price for a luxury car like Audi you expect that the care is built solid and not with cheap parts... it is very disappointing to see that a luxury car like Audi A6 will make these type of noises when the car is practically brand new.
Mfg Campaign: 11425258
Recall Date: Jul 17, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds as the car is slowly accelerated or as we drive over some uneven road. It seems like there is something loose. And this is getting worse by the day. When you pay a top price for a luxury car like Audi you expect that the care is built solid and not with cheap parts... it is very disappointing to see that a luxury car like Audi A6 will make these type of noises when the car is practically brand new.
Corrective Action:
This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds as the car is slowly accelerated or as we drive over some uneven road. It seems like there is something loose. And this is getting worse by the day. When you pay a top price for a luxury car like Audi you expect that the care is built solid and not with cheap parts... it is very disappointing to see that a luxury car like Audi A6 will make these type of noises when the car is practically brand new.
Additional Notes:
This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds as the car is slowly accelerated or as we drive over some uneven road. It seems like there is something loose. And this is getting worse by the day. When you pay a top price for a luxury car like Audi you expect that the care is built solid and not with cheap parts... it is very disappointing to see that a luxury car like Audi A6 will make these type of noises when the car is practically brand new.
Mfg Campaign: 11425258
Recall Date: Jul 17, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
THE AUTOMATED EMERGENCY BRAKING RANDOMLY KICKS IN.. THIS HAS HAPPENED TWO TIMES IN THE PAST 3 MONTHS. NOTHING WAS AROUND TO CAUSE THE AEB TO ACTIVATE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE WAS DRIVING BEHIND ME AT THE TIME. IT JOLTED PASSENGERS IN THE CAR. THE CAR CAME TO A COMPLETE STOP AND NOTHING IN THE VICINITY, NO ONCOMING TRAFFIC, NO PEDESTRIANS, NO ANIMALS....
Corrective Action:
THE AUTOMATED EMERGENCY BRAKING RANDOMLY KICKS IN.. THIS HAS HAPPENED TWO TIMES IN THE PAST 3 MONTHS. NOTHING WAS AROUND TO CAUSE THE AEB TO ACTIVATE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE WAS DRIVING BEHIND ME AT THE TIME. IT JOLTED PASSENGERS IN THE CAR. THE CAR CAME TO A COMPLETE STOP AND NOTHING IN THE VICINITY, NO ONCOMING TRAFFIC, NO PEDESTRIANS, NO ANIMALS....
Additional Notes:
THE AUTOMATED EMERGENCY BRAKING RANDOMLY KICKS IN.. THIS HAS HAPPENED TWO TIMES IN THE PAST 3 MONTHS. NOTHING WAS AROUND TO CAUSE THE AEB TO ACTIVATE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE WAS DRIVING BEHIND ME AT THE TIME. IT JOLTED PASSENGERS IN THE CAR. THE CAR CAME TO A COMPLETE STOP AND NOTHING IN THE VICINITY, NO ONCOMING TRAFFIC, NO PEDESTRIANS, NO ANIMALS....
Mfg Campaign: 11398232
Recall Date: Feb 27, 2021
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