Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi Q3 vehicles. The brake pedal plate can bend or detach under the pressure applied during sudden stopping.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46i7
Recall Date: Dec 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling one 2020 Audi Q3 vehicle. The driver's seat frame may have incorrectly been bolted to the seat rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72L4
Recall Date: Oct 19, 2020
Consumer Complaints
105 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have experienced twice now that water leaks from the overhead panel and flickering of the overhead lights from the water interfering with the electrical components. It begins to leak from overhead when the car is running and after it has rained. I have read reviews online that this has happened in the Audi Q3 models.
Corrective Action:
I have experienced twice now that water leaks from the overhead panel and flickering of the overhead lights from the water interfering with the electrical components. It begins to leak from overhead when the car is running and after it has rained. I have read reviews online that this has happened in the Audi Q3 models.
Additional Notes:
I have experienced twice now that water leaks from the overhead panel and flickering of the overhead lights from the water interfering with the electrical components. It begins to leak from overhead when the car is running and after it has rained. I have read reviews online that this has happened in the Audi Q3 models.
Mfg Campaign: 11500165
Recall Date: Jan 4, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before as well as suggest they need to attempt something different) and admitted that other Q3s were having this issue. She told me to call Audi America like another customer did, but refused to share the contact number or specify what I should tell them. This is a completely unacceptable situation created by Audi which poses a hazard for drivers. Not to mention Audi failing to stand behind a luxury brand image by putting the burden on customers to jump through hoops to seek recourse for a defective vehicle.
Corrective Action:
Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before as well as suggest they need to attempt something different) and admitted that other Q3s were having this issue. She told me to call Audi America like another customer did, but refused to share the contact number or specify what I should tell them. This is a completely unacceptable situation created by Audi which poses a hazard for drivers. Not to mention Audi failing to stand behind a luxury brand image by putting the burden on customers to jump through hoops to seek recourse for a defective vehicle.
Additional Notes:
Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before as well as suggest they need to attempt something different) and admitted that other Q3s were having this issue. She told me to call Audi America like another customer did, but refused to share the contact number or specify what I should tell them. This is a completely unacceptable situation created by Audi which poses a hazard for drivers. Not to mention Audi failing to stand behind a luxury brand image by putting the burden on customers to jump through hoops to seek recourse for a defective vehicle.
Mfg Campaign: 11493172
Recall Date: Nov 11, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before as well as suggest they need to attempt something different) and admitted that other Q3s were having this issue. She told me to call Audi America like another customer did, but refused to share the contact number or specify what I should tell them. This is a completely unacceptable situation created by Audi which poses a hazard for drivers. Not to mention Audi failing to stand behind a luxury brand image by putting the burden on customers to jump through hoops to seek recourse for a defective vehicle.
Corrective Action:
Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before as well as suggest they need to attempt something different) and admitted that other Q3s were having this issue. She told me to call Audi America like another customer did, but refused to share the contact number or specify what I should tell them. This is a completely unacceptable situation created by Audi which poses a hazard for drivers. Not to mention Audi failing to stand behind a luxury brand image by putting the burden on customers to jump through hoops to seek recourse for a defective vehicle.
Additional Notes:
Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before as well as suggest they need to attempt something different) and admitted that other Q3s were having this issue. She told me to call Audi America like another customer did, but refused to share the contact number or specify what I should tell them. This is a completely unacceptable situation created by Audi which poses a hazard for drivers. Not to mention Audi failing to stand behind a luxury brand image by putting the burden on customers to jump through hoops to seek recourse for a defective vehicle.
Mfg Campaign: 11493172
Recall Date: Nov 11, 2022
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before as well as suggest they need to attempt something different) and admitted that other Q3s were having this issue. She told me to call Audi America like another customer did, but refused to share the contact number or specify what I should tell them. This is a completely unacceptable situation created by Audi which poses a hazard for drivers. Not to mention Audi failing to stand behind a luxury brand image by putting the burden on customers to jump through hoops to seek recourse for a defective vehicle.
Corrective Action:
Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before as well as suggest they need to attempt something different) and admitted that other Q3s were having this issue. She told me to call Audi America like another customer did, but refused to share the contact number or specify what I should tell them. This is a completely unacceptable situation created by Audi which poses a hazard for drivers. Not to mention Audi failing to stand behind a luxury brand image by putting the burden on customers to jump through hoops to seek recourse for a defective vehicle.
Additional Notes:
Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before as well as suggest they need to attempt something different) and admitted that other Q3s were having this issue. She told me to call Audi America like another customer did, but refused to share the contact number or specify what I should tell them. This is a completely unacceptable situation created by Audi which poses a hazard for drivers. Not to mention Audi failing to stand behind a luxury brand image by putting the burden on customers to jump through hoops to seek recourse for a defective vehicle.
Mfg Campaign: 11493172
Recall Date: Nov 11, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k
Corrective Action:
Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k
Additional Notes:
Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k
Mfg Campaign: 11472994
Recall Date: Jul 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k
Corrective Action:
Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k
Additional Notes:
Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k
Mfg Campaign: 11472994
Recall Date: Jul 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k
Corrective Action:
Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k
Additional Notes:
Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k
Mfg Campaign: 11472994
Recall Date: Jul 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Had service at 34999 - reported hard shifting between 1st/2nd then revved abnormally high at 32k. Dealer was unable to reproduce during service - appointments are a month out. Car has had propulsion/fuel system not responding at random at various severities and rough idle like the engine was struggling to get fuel. Also reported during last service. On one occasion vehicle shutoff at lower speed at approx 20k.
Corrective Action:
Had service at 34999 - reported hard shifting between 1st/2nd then revved abnormally high at 32k. Dealer was unable to reproduce during service - appointments are a month out. Car has had propulsion/fuel system not responding at random at various severities and rough idle like the engine was struggling to get fuel. Also reported during last service. On one occasion vehicle shutoff at lower speed at approx 20k.
Additional Notes:
Had service at 34999 - reported hard shifting between 1st/2nd then revved abnormally high at 32k. Dealer was unable to reproduce during service - appointments are a month out. Car has had propulsion/fuel system not responding at random at various severities and rough idle like the engine was struggling to get fuel. Also reported during last service. On one occasion vehicle shutoff at lower speed at approx 20k.
Mfg Campaign: 11472997
Recall Date: Jul 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Had service at 34999 - reported hard shifting between 1st/2nd then revved abnormally high at 32k. Dealer was unable to reproduce during service - appointments are a month out. Car has had propulsion/fuel system not responding at random at various severities and rough idle like the engine was struggling to get fuel. Also reported during last service. On one occasion vehicle shutoff at lower speed at approx 20k.
Corrective Action:
Had service at 34999 - reported hard shifting between 1st/2nd then revved abnormally high at 32k. Dealer was unable to reproduce during service - appointments are a month out. Car has had propulsion/fuel system not responding at random at various severities and rough idle like the engine was struggling to get fuel. Also reported during last service. On one occasion vehicle shutoff at lower speed at approx 20k.
Additional Notes:
Had service at 34999 - reported hard shifting between 1st/2nd then revved abnormally high at 32k. Dealer was unable to reproduce during service - appointments are a month out. Car has had propulsion/fuel system not responding at random at various severities and rough idle like the engine was struggling to get fuel. Also reported during last service. On one occasion vehicle shutoff at lower speed at approx 20k.
Mfg Campaign: 11472997
Recall Date: Jul 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Had service at 34999 - reported hard shifting between 1st/2nd then revved abnormally high at 32k. Dealer was unable to reproduce during service - appointments are a month out. Car has had propulsion/fuel system not responding at random at various severities and rough idle like the engine was struggling to get fuel. Also reported during last service. On one occasion vehicle shutoff at lower speed at approx 20k.
Corrective Action:
Had service at 34999 - reported hard shifting between 1st/2nd then revved abnormally high at 32k. Dealer was unable to reproduce during service - appointments are a month out. Car has had propulsion/fuel system not responding at random at various severities and rough idle like the engine was struggling to get fuel. Also reported during last service. On one occasion vehicle shutoff at lower speed at approx 20k.
Additional Notes:
Had service at 34999 - reported hard shifting between 1st/2nd then revved abnormally high at 32k. Dealer was unable to reproduce during service - appointments are a month out. Car has had propulsion/fuel system not responding at random at various severities and rough idle like the engine was struggling to get fuel. Also reported during last service. On one occasion vehicle shutoff at lower speed at approx 20k.
Mfg Campaign: 11472997
Recall Date: Jul 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Every time it rain water comes into the vehicle.So it happen from the overhead panel and it mess with the light and it stay on .So where the lights are the water comes out and falls on the phone charger, usb outlet and the gears parking, drive etc.I took the vehicle to the dealer and the results stated check and clear drains search for TSB found 2056944/8 check seal and sunroof glass and readjust.This is the second time this is happening and every time I open the sun roof it’s moisture there.
Corrective Action:
Every time it rain water comes into the vehicle.So it happen from the overhead panel and it mess with the light and it stay on .So where the lights are the water comes out and falls on the phone charger, usb outlet and the gears parking, drive etc.I took the vehicle to the dealer and the results stated check and clear drains search for TSB found 2056944/8 check seal and sunroof glass and readjust.This is the second time this is happening and every time I open the sun roof it’s moisture there.
Additional Notes:
Every time it rain water comes into the vehicle.So it happen from the overhead panel and it mess with the light and it stay on .So where the lights are the water comes out and falls on the phone charger, usb outlet and the gears parking, drive etc.I took the vehicle to the dealer and the results stated check and clear drains search for TSB found 2056944/8 check seal and sunroof glass and readjust.This is the second time this is happening and every time I open the sun roof it’s moisture there.
Mfg Campaign: 11463825
Recall Date: May 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While waiting at a signal, i got at message that my maps could not continue because I had no power, then the park assist came on with no explanation. After that, I got the message to put the car in park to prevent it rolling away. I tried to restart, but it would not. As the signal changed and traffic had to move around me, I put on the emergency lights and continued to try to start the car. It took 3-4 tries. I then took it to the dealer who did an inspection and test drive, but nothing showed up. I was about to get on the freeway when this happened and worried about driving. Even after inspection of the vehicle, i am hesitant about driving on the freeway and worried about this happening again, this time with the engine in gear.
Corrective Action:
While waiting at a signal, i got at message that my maps could not continue because I had no power, then the park assist came on with no explanation. After that, I got the message to put the car in park to prevent it rolling away. I tried to restart, but it would not. As the signal changed and traffic had to move around me, I put on the emergency lights and continued to try to start the car. It took 3-4 tries. I then took it to the dealer who did an inspection and test drive, but nothing showed up. I was about to get on the freeway when this happened and worried about driving. Even after inspection of the vehicle, i am hesitant about driving on the freeway and worried about this happening again, this time with the engine in gear.
Additional Notes:
While waiting at a signal, i got at message that my maps could not continue because I had no power, then the park assist came on with no explanation. After that, I got the message to put the car in park to prevent it rolling away. I tried to restart, but it would not. As the signal changed and traffic had to move around me, I put on the emergency lights and continued to try to start the car. It took 3-4 tries. I then took it to the dealer who did an inspection and test drive, but nothing showed up. I was about to get on the freeway when this happened and worried about driving. Even after inspection of the vehicle, i am hesitant about driving on the freeway and worried about this happening again, this time with the engine in gear.
Mfg Campaign: 11452587
Recall Date: Feb 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes and rotors P.s the the pictures I attached are of the new rotors they installed 500 miles ago after they acknowledged that there was a issue Front passenger seat doesn’t lock in position Windows when down they shake when you open and close the doors Shaking when going above 50mph
Corrective Action:
Brakes and rotors P.s the the pictures I attached are of the new rotors they installed 500 miles ago after they acknowledged that there was a issue Front passenger seat doesn’t lock in position Windows when down they shake when you open and close the doors Shaking when going above 50mph
Additional Notes:
Brakes and rotors P.s the the pictures I attached are of the new rotors they installed 500 miles ago after they acknowledged that there was a issue Front passenger seat doesn’t lock in position Windows when down they shake when you open and close the doors Shaking when going above 50mph
Mfg Campaign: 11427091
Recall Date: Jul 29, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AS IN PAST INSTANCE RELATED TO THE DIESEL ENGINE FUEL CONSUMPTION CASE, AUDI IS HIDING THE FACT THAT THEIR BRAKE ROTORS FOR THE Q3 2020 MODEL HAVE A MANUFACTURING DEFECT. THE ROTORS ARE PRODUCED WARPED FROM THE FACTORY AND IT MAY CAUSE VARIOUS BREAKING ISSUES AS THE MILEAGE INCREASES, STARTING WITH NOISES, STEERING WHEEL AND CAR VIBRATIONS TO POSSIBLE BRAKE FAILURE. AUDI DOES NOT WANT TO ACKNOWLEDGE THE ISSUE SO THEY DO NOT HAVE TO REPAIR THESE CARS PERMANENTLY OR DECLARE THEM UNDRIVABLE AND, AS THEIR MILEAGE INCREASES TO PROVIDE WARRANTY FOR DEFECTIVE PARTS BEYOND THEIR ORIGINAL WARRANTY TERM. THEY ALSO DO NOT WANT TO MAKE THIS AN ISSUE WHICH REQUIRES A MANDATORY RECALL FOR TENS OF THOUSANDS OF VEHICLES PREFERRING TO BLAME IT ON VARIOUS OTHER FACTORS RELATED TO THE VEHICLE BEING DRIVEN TO A LESSER EXTENT AND RUST ACCUMULATING ON THE ROTORS. ​ IN FACT THEY RECOGNIZED THIS AS A KNOWN ISSUE AND REPLACED THE 4 ROTORS AFTER 4000 MILES, AND WHEN THE PROBLEM REAPPEARED AFTER ANOTHER 2500 MILES THE DENIALS AND BLAMING ON THE WAY THE CAR IS BEING USED (LESS THAN AVERAGE MILEAGE) STARTED. THEIR REFUSED TO FIX THE PROBLEM PROPERLY IN THE HOPE THAT AFTER THE WARRANTY EXPIRES THEY WILL BE ABLE TO CHARGE FOR REPAIRS. IN FACT, BEING CONCERNED BY THE SAFETY ISSUES RELATED TO DEFECTIVE PARTS, I OFFERED TO PAY FOR THE REPLACEMENT OF THOSE PARTS AND I GOT FROM THEM A QUOTE FOR THE COSTS. THEY REFUSED TO FIX THE PROBLEM BECAUSE THAT WOULD MEAN AN ACKNOWLEDGEMENT OF THE EXISTENCE OF THE PROBLEM (NEEDING TO REPLACE 4 ROTORS AFTER 4000 MILES AND 2 REAR ROTORS AFTER ANOTHER 2500 MILES). THEY ALSO ARE BLAMING THE CUSTOMER FOR HEAVING BRAKING WHICH CAUSES THE ISSUE WHEN IN FACT THE CAR IS DRIVEN LIGHTLY AND ONLY WHEN ALLOWED OVER THE 60 MILES/HOUR LIMIT. ISSUE SHOULD BE ADDRESSED WITH A PERMANENT FIX.
Corrective Action:
AS IN PAST INSTANCE RELATED TO THE DIESEL ENGINE FUEL CONSUMPTION CASE, AUDI IS HIDING THE FACT THAT THEIR BRAKE ROTORS FOR THE Q3 2020 MODEL HAVE A MANUFACTURING DEFECT. THE ROTORS ARE PRODUCED WARPED FROM THE FACTORY AND IT MAY CAUSE VARIOUS BREAKING ISSUES AS THE MILEAGE INCREASES, STARTING WITH NOISES, STEERING WHEEL AND CAR VIBRATIONS TO POSSIBLE BRAKE FAILURE. AUDI DOES NOT WANT TO ACKNOWLEDGE THE ISSUE SO THEY DO NOT HAVE TO REPAIR THESE CARS PERMANENTLY OR DECLARE THEM UNDRIVABLE AND, AS THEIR MILEAGE INCREASES TO PROVIDE WARRANTY FOR DEFECTIVE PARTS BEYOND THEIR ORIGINAL WARRANTY TERM. THEY ALSO DO NOT WANT TO MAKE THIS AN ISSUE WHICH REQUIRES A MANDATORY RECALL FOR TENS OF THOUSANDS OF VEHICLES PREFERRING TO BLAME IT ON VARIOUS OTHER FACTORS RELATED TO THE VEHICLE BEING DRIVEN TO A LESSER EXTENT AND RUST ACCUMULATING ON THE ROTORS. ​ IN FACT THEY RECOGNIZED THIS AS A KNOWN ISSUE AND REPLACED THE 4 ROTORS AFTER 4000 MILES, AND WHEN THE PROBLEM REAPPEARED AFTER ANOTHER 2500 MILES THE DENIALS AND BLAMING ON THE WAY THE CAR IS BEING USED (LESS THAN AVERAGE MILEAGE) STARTED. THEIR REFUSED TO FIX THE PROBLEM PROPERLY IN THE HOPE THAT AFTER THE WARRANTY EXPIRES THEY WILL BE ABLE TO CHARGE FOR REPAIRS. IN FACT, BEING CONCERNED BY THE SAFETY ISSUES RELATED TO DEFECTIVE PARTS, I OFFERED TO PAY FOR THE REPLACEMENT OF THOSE PARTS AND I GOT FROM THEM A QUOTE FOR THE COSTS. THEY REFUSED TO FIX THE PROBLEM BECAUSE THAT WOULD MEAN AN ACKNOWLEDGEMENT OF THE EXISTENCE OF THE PROBLEM (NEEDING TO REPLACE 4 ROTORS AFTER 4000 MILES AND 2 REAR ROTORS AFTER ANOTHER 2500 MILES). THEY ALSO ARE BLAMING THE CUSTOMER FOR HEAVING BRAKING WHICH CAUSES THE ISSUE WHEN IN FACT THE CAR IS DRIVEN LIGHTLY AND ONLY WHEN ALLOWED OVER THE 60 MILES/HOUR LIMIT. ISSUE SHOULD BE ADDRESSED WITH A PERMANENT FIX.
Additional Notes:
AS IN PAST INSTANCE RELATED TO THE DIESEL ENGINE FUEL CONSUMPTION CASE, AUDI IS HIDING THE FACT THAT THEIR BRAKE ROTORS FOR THE Q3 2020 MODEL HAVE A MANUFACTURING DEFECT. THE ROTORS ARE PRODUCED WARPED FROM THE FACTORY AND IT MAY CAUSE VARIOUS BREAKING ISSUES AS THE MILEAGE INCREASES, STARTING WITH NOISES, STEERING WHEEL AND CAR VIBRATIONS TO POSSIBLE BRAKE FAILURE. AUDI DOES NOT WANT TO ACKNOWLEDGE THE ISSUE SO THEY DO NOT HAVE TO REPAIR THESE CARS PERMANENTLY OR DECLARE THEM UNDRIVABLE AND, AS THEIR MILEAGE INCREASES TO PROVIDE WARRANTY FOR DEFECTIVE PARTS BEYOND THEIR ORIGINAL WARRANTY TERM. THEY ALSO DO NOT WANT TO MAKE THIS AN ISSUE WHICH REQUIRES A MANDATORY RECALL FOR TENS OF THOUSANDS OF VEHICLES PREFERRING TO BLAME IT ON VARIOUS OTHER FACTORS RELATED TO THE VEHICLE BEING DRIVEN TO A LESSER EXTENT AND RUST ACCUMULATING ON THE ROTORS. ​ IN FACT THEY RECOGNIZED THIS AS A KNOWN ISSUE AND REPLACED THE 4 ROTORS AFTER 4000 MILES, AND WHEN THE PROBLEM REAPPEARED AFTER ANOTHER 2500 MILES THE DENIALS AND BLAMING ON THE WAY THE CAR IS BEING USED (LESS THAN AVERAGE MILEAGE) STARTED. THEIR REFUSED TO FIX THE PROBLEM PROPERLY IN THE HOPE THAT AFTER THE WARRANTY EXPIRES THEY WILL BE ABLE TO CHARGE FOR REPAIRS. IN FACT, BEING CONCERNED BY THE SAFETY ISSUES RELATED TO DEFECTIVE PARTS, I OFFERED TO PAY FOR THE REPLACEMENT OF THOSE PARTS AND I GOT FROM THEM A QUOTE FOR THE COSTS. THEY REFUSED TO FIX THE PROBLEM BECAUSE THAT WOULD MEAN AN ACKNOWLEDGEMENT OF THE EXISTENCE OF THE PROBLEM (NEEDING TO REPLACE 4 ROTORS AFTER 4000 MILES AND 2 REAR ROTORS AFTER ANOTHER 2500 MILES). THEY ALSO ARE BLAMING THE CUSTOMER FOR HEAVING BRAKING WHICH CAUSES THE ISSUE WHEN IN FACT THE CAR IS DRIVEN LIGHTLY AND ONLY WHEN ALLOWED OVER THE 60 MILES/HOUR LIMIT. ISSUE SHOULD BE ADDRESSED WITH A PERMANENT FIX.
Mfg Campaign: 11413350
Recall Date: Apr 22, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR LEASED JULY 2020, HAS 1936 MILES, CHECK ENGINE LIGHT CAME ON 4/14/21, TOOK TO DEALER , LEFT FOR REPAIR . DEALER STATES 'REPLACE FUEL PUMP MODULE ' REQUIRED . THIS CAR ALSO HAD PROBLEM IN MARCH 2021 WHICH I REPORTED WHERE CAR SHUT OFF WHILE DRIVING. DEALER SAID SOFTWARE UPDATE WAS REQUIRED FROM RECALL THAT I HAD NOT GOTTEN NOTICE FOR .
Corrective Action:
CAR LEASED JULY 2020, HAS 1936 MILES, CHECK ENGINE LIGHT CAME ON 4/14/21, TOOK TO DEALER , LEFT FOR REPAIR . DEALER STATES 'REPLACE FUEL PUMP MODULE ' REQUIRED . THIS CAR ALSO HAD PROBLEM IN MARCH 2021 WHICH I REPORTED WHERE CAR SHUT OFF WHILE DRIVING. DEALER SAID SOFTWARE UPDATE WAS REQUIRED FROM RECALL THAT I HAD NOT GOTTEN NOTICE FOR .
Additional Notes:
CAR LEASED JULY 2020, HAS 1936 MILES, CHECK ENGINE LIGHT CAME ON 4/14/21, TOOK TO DEALER , LEFT FOR REPAIR . DEALER STATES 'REPLACE FUEL PUMP MODULE ' REQUIRED . THIS CAR ALSO HAD PROBLEM IN MARCH 2021 WHICH I REPORTED WHERE CAR SHUT OFF WHILE DRIVING. DEALER SAID SOFTWARE UPDATE WAS REQUIRED FROM RECALL THAT I HAD NOT GOTTEN NOTICE FOR .
Mfg Campaign: 11408429
Recall Date: Apr 16, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR LEASED JULY 2020, HAS 1936 MILES, CHECK ENGINE LIGHT CAME ON 4/14/21, TOOK TO DEALER , LEFT FOR REPAIR . DEALER STATES 'REPLACE FUEL PUMP MODULE ' REQUIRED . THIS CAR ALSO HAD PROBLEM IN MARCH 2021 WHICH I REPORTED WHERE CAR SHUT OFF WHILE DRIVING. DEALER SAID SOFTWARE UPDATE WAS REQUIRED FROM RECALL THAT I HAD NOT GOTTEN NOTICE FOR .
Corrective Action:
CAR LEASED JULY 2020, HAS 1936 MILES, CHECK ENGINE LIGHT CAME ON 4/14/21, TOOK TO DEALER , LEFT FOR REPAIR . DEALER STATES 'REPLACE FUEL PUMP MODULE ' REQUIRED . THIS CAR ALSO HAD PROBLEM IN MARCH 2021 WHICH I REPORTED WHERE CAR SHUT OFF WHILE DRIVING. DEALER SAID SOFTWARE UPDATE WAS REQUIRED FROM RECALL THAT I HAD NOT GOTTEN NOTICE FOR .
Additional Notes:
CAR LEASED JULY 2020, HAS 1936 MILES, CHECK ENGINE LIGHT CAME ON 4/14/21, TOOK TO DEALER , LEFT FOR REPAIR . DEALER STATES 'REPLACE FUEL PUMP MODULE ' REQUIRED . THIS CAR ALSO HAD PROBLEM IN MARCH 2021 WHICH I REPORTED WHERE CAR SHUT OFF WHILE DRIVING. DEALER SAID SOFTWARE UPDATE WAS REQUIRED FROM RECALL THAT I HAD NOT GOTTEN NOTICE FOR .
Mfg Campaign: 11408429
Recall Date: Apr 16, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR LEASED JULY 2020, HAS 1936 MILES, CHECK ENGINE LIGHT CAME ON 4/14/21, TOOK TO DEALER , LEFT FOR REPAIR . DEALER STATES 'REPLACE FUEL PUMP MODULE ' REQUIRED . THIS CAR ALSO HAD PROBLEM IN MARCH 2021 WHICH I REPORTED WHERE CAR SHUT OFF WHILE DRIVING. DEALER SAID SOFTWARE UPDATE WAS REQUIRED FROM RECALL THAT I HAD NOT GOTTEN NOTICE FOR .
Corrective Action:
CAR LEASED JULY 2020, HAS 1936 MILES, CHECK ENGINE LIGHT CAME ON 4/14/21, TOOK TO DEALER , LEFT FOR REPAIR . DEALER STATES 'REPLACE FUEL PUMP MODULE ' REQUIRED . THIS CAR ALSO HAD PROBLEM IN MARCH 2021 WHICH I REPORTED WHERE CAR SHUT OFF WHILE DRIVING. DEALER SAID SOFTWARE UPDATE WAS REQUIRED FROM RECALL THAT I HAD NOT GOTTEN NOTICE FOR .
Additional Notes:
CAR LEASED JULY 2020, HAS 1936 MILES, CHECK ENGINE LIGHT CAME ON 4/14/21, TOOK TO DEALER , LEFT FOR REPAIR . DEALER STATES 'REPLACE FUEL PUMP MODULE ' REQUIRED . THIS CAR ALSO HAD PROBLEM IN MARCH 2021 WHICH I REPORTED WHERE CAR SHUT OFF WHILE DRIVING. DEALER SAID SOFTWARE UPDATE WAS REQUIRED FROM RECALL THAT I HAD NOT GOTTEN NOTICE FOR .
Mfg Campaign: 11408429
Recall Date: Apr 16, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WE STOPPED AT AN ALL WAY STOP INTERSECTION AND THE CAR'S STOP-START SYSTEM HAD TURNED OFF THE ENGINE. WHEN THE ENGINE RESTARTED THE ENGINE HESITATED, WARNING LIGHTS LIT UP ON THE DASH, AND THE CAR WENT INTO ITS "LIMP HOME" MODE. WE WERE IN THE PROCESS OF MAKING A LEFT HAND TURN AND THE CAR WOULD NOT ACCELERATE ABOVE A VERY SLOW SPEED. LUCKILY IT WAS ON A CITY STREET WITH A 25 MPH LIMIT AND TRAFFIC WAS LIGHT. WE WERE ABLE TO MAKE IT THROUGH THE INTERSECTION AND PULL TO THE SIDE OF THE ROAD. WE TURNED THE CAR OFF AND WAITED A FEW SECONDS AND RESTARTED IT. THE CAR WORKED NORMALLY AFTER RESTARTING AND THE PROBLEM HAS NOT HAPPENED AGAIN. I HAVE RECEIVED A NOTICE FOR A RECALL THAT SEEMS TO ADDRESS THE ISSUE (OEM ID: 96H5. RECALL NAME: ENGINE CONTROL UNIT (ECU) SOFTWARE) AND HAVE SCHEDULED AN APPOINTMENT WITH MY DEALER TO HAVE IT INSTALLED ASAP.
Corrective Action:
WE STOPPED AT AN ALL WAY STOP INTERSECTION AND THE CAR'S STOP-START SYSTEM HAD TURNED OFF THE ENGINE. WHEN THE ENGINE RESTARTED THE ENGINE HESITATED, WARNING LIGHTS LIT UP ON THE DASH, AND THE CAR WENT INTO ITS "LIMP HOME" MODE. WE WERE IN THE PROCESS OF MAKING A LEFT HAND TURN AND THE CAR WOULD NOT ACCELERATE ABOVE A VERY SLOW SPEED. LUCKILY IT WAS ON A CITY STREET WITH A 25 MPH LIMIT AND TRAFFIC WAS LIGHT. WE WERE ABLE TO MAKE IT THROUGH THE INTERSECTION AND PULL TO THE SIDE OF THE ROAD. WE TURNED THE CAR OFF AND WAITED A FEW SECONDS AND RESTARTED IT. THE CAR WORKED NORMALLY AFTER RESTARTING AND THE PROBLEM HAS NOT HAPPENED AGAIN. I HAVE RECEIVED A NOTICE FOR A RECALL THAT SEEMS TO ADDRESS THE ISSUE (OEM ID: 96H5. RECALL NAME: ENGINE CONTROL UNIT (ECU) SOFTWARE) AND HAVE SCHEDULED AN APPOINTMENT WITH MY DEALER TO HAVE IT INSTALLED ASAP.
Additional Notes:
WE STOPPED AT AN ALL WAY STOP INTERSECTION AND THE CAR'S STOP-START SYSTEM HAD TURNED OFF THE ENGINE. WHEN THE ENGINE RESTARTED THE ENGINE HESITATED, WARNING LIGHTS LIT UP ON THE DASH, AND THE CAR WENT INTO ITS "LIMP HOME" MODE. WE WERE IN THE PROCESS OF MAKING A LEFT HAND TURN AND THE CAR WOULD NOT ACCELERATE ABOVE A VERY SLOW SPEED. LUCKILY IT WAS ON A CITY STREET WITH A 25 MPH LIMIT AND TRAFFIC WAS LIGHT. WE WERE ABLE TO MAKE IT THROUGH THE INTERSECTION AND PULL TO THE SIDE OF THE ROAD. WE TURNED THE CAR OFF AND WAITED A FEW SECONDS AND RESTARTED IT. THE CAR WORKED NORMALLY AFTER RESTARTING AND THE PROBLEM HAS NOT HAPPENED AGAIN. I HAVE RECEIVED A NOTICE FOR A RECALL THAT SEEMS TO ADDRESS THE ISSUE (OEM ID: 96H5. RECALL NAME: ENGINE CONTROL UNIT (ECU) SOFTWARE) AND HAVE SCHEDULED AN APPOINTMENT WITH MY DEALER TO HAVE IT INSTALLED ASAP.
Mfg Campaign: 11405108
Recall Date: Mar 27, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WE STOPPED AT AN ALL WAY STOP INTERSECTION AND THE CAR'S STOP-START SYSTEM HAD TURNED OFF THE ENGINE. WHEN THE ENGINE RESTARTED THE ENGINE HESITATED, WARNING LIGHTS LIT UP ON THE DASH, AND THE CAR WENT INTO ITS "LIMP HOME" MODE. WE WERE IN THE PROCESS OF MAKING A LEFT HAND TURN AND THE CAR WOULD NOT ACCELERATE ABOVE A VERY SLOW SPEED. LUCKILY IT WAS ON A CITY STREET WITH A 25 MPH LIMIT AND TRAFFIC WAS LIGHT. WE WERE ABLE TO MAKE IT THROUGH THE INTERSECTION AND PULL TO THE SIDE OF THE ROAD. WE TURNED THE CAR OFF AND WAITED A FEW SECONDS AND RESTARTED IT. THE CAR WORKED NORMALLY AFTER RESTARTING AND THE PROBLEM HAS NOT HAPPENED AGAIN. I HAVE RECEIVED A NOTICE FOR A RECALL THAT SEEMS TO ADDRESS THE ISSUE (OEM ID: 96H5. RECALL NAME: ENGINE CONTROL UNIT (ECU) SOFTWARE) AND HAVE SCHEDULED AN APPOINTMENT WITH MY DEALER TO HAVE IT INSTALLED ASAP.
Corrective Action:
WE STOPPED AT AN ALL WAY STOP INTERSECTION AND THE CAR'S STOP-START SYSTEM HAD TURNED OFF THE ENGINE. WHEN THE ENGINE RESTARTED THE ENGINE HESITATED, WARNING LIGHTS LIT UP ON THE DASH, AND THE CAR WENT INTO ITS "LIMP HOME" MODE. WE WERE IN THE PROCESS OF MAKING A LEFT HAND TURN AND THE CAR WOULD NOT ACCELERATE ABOVE A VERY SLOW SPEED. LUCKILY IT WAS ON A CITY STREET WITH A 25 MPH LIMIT AND TRAFFIC WAS LIGHT. WE WERE ABLE TO MAKE IT THROUGH THE INTERSECTION AND PULL TO THE SIDE OF THE ROAD. WE TURNED THE CAR OFF AND WAITED A FEW SECONDS AND RESTARTED IT. THE CAR WORKED NORMALLY AFTER RESTARTING AND THE PROBLEM HAS NOT HAPPENED AGAIN. I HAVE RECEIVED A NOTICE FOR A RECALL THAT SEEMS TO ADDRESS THE ISSUE (OEM ID: 96H5. RECALL NAME: ENGINE CONTROL UNIT (ECU) SOFTWARE) AND HAVE SCHEDULED AN APPOINTMENT WITH MY DEALER TO HAVE IT INSTALLED ASAP.
Additional Notes:
WE STOPPED AT AN ALL WAY STOP INTERSECTION AND THE CAR'S STOP-START SYSTEM HAD TURNED OFF THE ENGINE. WHEN THE ENGINE RESTARTED THE ENGINE HESITATED, WARNING LIGHTS LIT UP ON THE DASH, AND THE CAR WENT INTO ITS "LIMP HOME" MODE. WE WERE IN THE PROCESS OF MAKING A LEFT HAND TURN AND THE CAR WOULD NOT ACCELERATE ABOVE A VERY SLOW SPEED. LUCKILY IT WAS ON A CITY STREET WITH A 25 MPH LIMIT AND TRAFFIC WAS LIGHT. WE WERE ABLE TO MAKE IT THROUGH THE INTERSECTION AND PULL TO THE SIDE OF THE ROAD. WE TURNED THE CAR OFF AND WAITED A FEW SECONDS AND RESTARTED IT. THE CAR WORKED NORMALLY AFTER RESTARTING AND THE PROBLEM HAS NOT HAPPENED AGAIN. I HAVE RECEIVED A NOTICE FOR A RECALL THAT SEEMS TO ADDRESS THE ISSUE (OEM ID: 96H5. RECALL NAME: ENGINE CONTROL UNIT (ECU) SOFTWARE) AND HAVE SCHEDULED AN APPOINTMENT WITH MY DEALER TO HAVE IT INSTALLED ASAP.
Mfg Campaign: 11405108
Recall Date: Mar 27, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED MY AUDI 2020 Q3 IN NOVEMBER 2019. SINCE THE PURCHASE, ON THREE SEPARATE OCCASIONS, THE CAR HAS FAILED TO ACCELERATE UNDER VERY SPECIFIC SPEED CONDITIONS. IN EACH CASE, THE VEHICLE HAD SLOWED EITHER DUE TO A SHARP CURVE WHILE ENTERING A FREEWAY OR FOR A SLOWER VEHICLE IN FRONT OF MY VEHICLE WHILE ENTERING THE FREEWAY. WHEN TIME CAME TO ACCELERATE TO MATCH THE SPEED OF THE FREEWAY TRAFFIC, ADDING POWER WAS FUTILE. DRIFTING ON TO A FREEWAY AT 20 MILES PER HOUR AND DECELERATING; WHILE FREEWAY TRAFFIC IS MOVING AT 70 TO 80 MPH (CALIFORNIA) IS UNNERVING AT BEST AND CERTAINLY, POTENTIAL DEADLY. AUDI CALLS THE THE PROBLEM "LIMP MODE". AUDI OF AMERICA, INC. ISSUED EMISSIONS SERVICE ACTION 96H5 - ENGINE CONTROL MODULE (ECM) SOFTWARE WHICH CLEVERLY DANCES AROUND THE REAL THREAT WHICH IS THE POTENTIAL FOR A SERIOUS OR FATAL ACCIDENT. IN MARCH 2021, WHEN 96H5 CAME AVAILABLE IT WAS INSTALLED ON MY VEHICLE. THE NEXT WEEK I TOOK A ROAD TRIP OF SEVERAL HUNDRED MILES. UNFORTUNATELY, THE THIRD " ENGINE LIMP MODE" OCCURRENCE HAPPENED NEARLY RESULTING IN A MAJOR ACCIDENT WHILE ATTEMPTING TO ENTER THE FREEWAY. NHTSA NEEDS TO RECOGNIZE THE SERIOUSNESS OF THIS SPECIFIC PROBLEM. THE CURRENT SOFTWARE FIX IS NOT A FIX. PEOPLE WILL EVENTUALLY DIE.
Corrective Action:
I PURCHASED MY AUDI 2020 Q3 IN NOVEMBER 2019. SINCE THE PURCHASE, ON THREE SEPARATE OCCASIONS, THE CAR HAS FAILED TO ACCELERATE UNDER VERY SPECIFIC SPEED CONDITIONS. IN EACH CASE, THE VEHICLE HAD SLOWED EITHER DUE TO A SHARP CURVE WHILE ENTERING A FREEWAY OR FOR A SLOWER VEHICLE IN FRONT OF MY VEHICLE WHILE ENTERING THE FREEWAY. WHEN TIME CAME TO ACCELERATE TO MATCH THE SPEED OF THE FREEWAY TRAFFIC, ADDING POWER WAS FUTILE. DRIFTING ON TO A FREEWAY AT 20 MILES PER HOUR AND DECELERATING; WHILE FREEWAY TRAFFIC IS MOVING AT 70 TO 80 MPH (CALIFORNIA) IS UNNERVING AT BEST AND CERTAINLY, POTENTIAL DEADLY. AUDI CALLS THE THE PROBLEM "LIMP MODE". AUDI OF AMERICA, INC. ISSUED EMISSIONS SERVICE ACTION 96H5 - ENGINE CONTROL MODULE (ECM) SOFTWARE WHICH CLEVERLY DANCES AROUND THE REAL THREAT WHICH IS THE POTENTIAL FOR A SERIOUS OR FATAL ACCIDENT. IN MARCH 2021, WHEN 96H5 CAME AVAILABLE IT WAS INSTALLED ON MY VEHICLE. THE NEXT WEEK I TOOK A ROAD TRIP OF SEVERAL HUNDRED MILES. UNFORTUNATELY, THE THIRD " ENGINE LIMP MODE" OCCURRENCE HAPPENED NEARLY RESULTING IN A MAJOR ACCIDENT WHILE ATTEMPTING TO ENTER THE FREEWAY. NHTSA NEEDS TO RECOGNIZE THE SERIOUSNESS OF THIS SPECIFIC PROBLEM. THE CURRENT SOFTWARE FIX IS NOT A FIX. PEOPLE WILL EVENTUALLY DIE.
Additional Notes:
I PURCHASED MY AUDI 2020 Q3 IN NOVEMBER 2019. SINCE THE PURCHASE, ON THREE SEPARATE OCCASIONS, THE CAR HAS FAILED TO ACCELERATE UNDER VERY SPECIFIC SPEED CONDITIONS. IN EACH CASE, THE VEHICLE HAD SLOWED EITHER DUE TO A SHARP CURVE WHILE ENTERING A FREEWAY OR FOR A SLOWER VEHICLE IN FRONT OF MY VEHICLE WHILE ENTERING THE FREEWAY. WHEN TIME CAME TO ACCELERATE TO MATCH THE SPEED OF THE FREEWAY TRAFFIC, ADDING POWER WAS FUTILE. DRIFTING ON TO A FREEWAY AT 20 MILES PER HOUR AND DECELERATING; WHILE FREEWAY TRAFFIC IS MOVING AT 70 TO 80 MPH (CALIFORNIA) IS UNNERVING AT BEST AND CERTAINLY, POTENTIAL DEADLY. AUDI CALLS THE THE PROBLEM "LIMP MODE". AUDI OF AMERICA, INC. ISSUED EMISSIONS SERVICE ACTION 96H5 - ENGINE CONTROL MODULE (ECM) SOFTWARE WHICH CLEVERLY DANCES AROUND THE REAL THREAT WHICH IS THE POTENTIAL FOR A SERIOUS OR FATAL ACCIDENT. IN MARCH 2021, WHEN 96H5 CAME AVAILABLE IT WAS INSTALLED ON MY VEHICLE. THE NEXT WEEK I TOOK A ROAD TRIP OF SEVERAL HUNDRED MILES. UNFORTUNATELY, THE THIRD " ENGINE LIMP MODE" OCCURRENCE HAPPENED NEARLY RESULTING IN A MAJOR ACCIDENT WHILE ATTEMPTING TO ENTER THE FREEWAY. NHTSA NEEDS TO RECOGNIZE THE SERIOUSNESS OF THIS SPECIFIC PROBLEM. THE CURRENT SOFTWARE FIX IS NOT A FIX. PEOPLE WILL EVENTUALLY DIE.
Mfg Campaign: 11404126
Recall Date: Mar 21, 2021
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