Complaints & Recalls
Official Safety Recalls - Important!
51 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 90VC
Recall Date: Mar 31, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DZ
Recall Date: Oct 5, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DR
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69CR, 69CS
Recall Date: Aug 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42L1
Recall Date: Apr 26, 2021
Consumer Complaints
36 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the 2021 Audi Q8, the warning lights for the Electrical system malfunction & Automatic vehicle starting system: malfunction appeared on the dashboard. My safety and others safety were at risk as this occurred while driving. In reviewing other concerns or complaints this is a reported issue to the Audi dealership. Audi Grapevine Service was immediately notified. Service informed me to do not drive the vehicle and to have it towed in immediately. Audi Grapevine Service also informed me they have 17 other vehicles with the same issue. Vehicle is currently at dealership awaiting diagnosis. There is another reported issue, of knocking noise coming from the vehicle. This was reported to the dealership on 9/25/2023, 26 days after purchasing the vehicle. This was also reported to Audi Customer Care, on 10/12/2023, after the dealership provided no follow-up of repair of issue. Verbal communication from dealership states there is no fix at this time awaiting a fix/follow-up from Audi Manufacturer. Per Audi Grapevine Dealership they've experienced this issue with other Audi Q8.
Corrective Action:
While driving the 2021 Audi Q8, the warning lights for the Electrical system malfunction & Automatic vehicle starting system: malfunction appeared on the dashboard. My safety and others safety were at risk as this occurred while driving. In reviewing other concerns or complaints this is a reported issue to the Audi dealership. Audi Grapevine Service was immediately notified. Service informed me to do not drive the vehicle and to have it towed in immediately. Audi Grapevine Service also informed me they have 17 other vehicles with the same issue. Vehicle is currently at dealership awaiting diagnosis. There is another reported issue, of knocking noise coming from the vehicle. This was reported to the dealership on 9/25/2023, 26 days after purchasing the vehicle. This was also reported to Audi Customer Care, on 10/12/2023, after the dealership provided no follow-up of repair of issue. Verbal communication from dealership states there is no fix at this time awaiting a fix/follow-up from Audi Manufacturer. Per Audi Grapevine Dealership they've experienced this issue with other Audi Q8.
Additional Notes:
While driving the 2021 Audi Q8, the warning lights for the Electrical system malfunction & Automatic vehicle starting system: malfunction appeared on the dashboard. My safety and others safety were at risk as this occurred while driving. In reviewing other concerns or complaints this is a reported issue to the Audi dealership. Audi Grapevine Service was immediately notified. Service informed me to do not drive the vehicle and to have it towed in immediately. Audi Grapevine Service also informed me they have 17 other vehicles with the same issue. Vehicle is currently at dealership awaiting diagnosis. There is another reported issue, of knocking noise coming from the vehicle. This was reported to the dealership on 9/25/2023, 26 days after purchasing the vehicle. This was also reported to Audi Customer Care, on 10/12/2023, after the dealership provided no follow-up of repair of issue. Verbal communication from dealership states there is no fix at this time awaiting a fix/follow-up from Audi Manufacturer. Per Audi Grapevine Dealership they've experienced this issue with other Audi Q8.
Mfg Campaign: 11554630
Recall Date: Nov 11, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the 2021 Audi Q8, the warning lights for the Electrical system malfunction & Automatic vehicle starting system: malfunction appeared on the dashboard. My safety and others safety were at risk as this occurred while driving. In reviewing other concerns or complaints this is a reported issue to the Audi dealership. Audi Grapevine Service was immediately notified. Service informed me to do not drive the vehicle and to have it towed in immediately. Audi Grapevine Service also informed me they have 17 other vehicles with the same issue. Vehicle is currently at dealership awaiting diagnosis. There is another reported issue, of knocking noise coming from the vehicle. This was reported to the dealership on 9/25/2023, 26 days after purchasing the vehicle. This was also reported to Audi Customer Care, on 10/12/2023, after the dealership provided no follow-up of repair of issue. Verbal communication from dealership states there is no fix at this time awaiting a fix/follow-up from Audi Manufacturer. Per Audi Grapevine Dealership they've experienced this issue with other Audi Q8.
Corrective Action:
While driving the 2021 Audi Q8, the warning lights for the Electrical system malfunction & Automatic vehicle starting system: malfunction appeared on the dashboard. My safety and others safety were at risk as this occurred while driving. In reviewing other concerns or complaints this is a reported issue to the Audi dealership. Audi Grapevine Service was immediately notified. Service informed me to do not drive the vehicle and to have it towed in immediately. Audi Grapevine Service also informed me they have 17 other vehicles with the same issue. Vehicle is currently at dealership awaiting diagnosis. There is another reported issue, of knocking noise coming from the vehicle. This was reported to the dealership on 9/25/2023, 26 days after purchasing the vehicle. This was also reported to Audi Customer Care, on 10/12/2023, after the dealership provided no follow-up of repair of issue. Verbal communication from dealership states there is no fix at this time awaiting a fix/follow-up from Audi Manufacturer. Per Audi Grapevine Dealership they've experienced this issue with other Audi Q8.
Additional Notes:
While driving the 2021 Audi Q8, the warning lights for the Electrical system malfunction & Automatic vehicle starting system: malfunction appeared on the dashboard. My safety and others safety were at risk as this occurred while driving. In reviewing other concerns or complaints this is a reported issue to the Audi dealership. Audi Grapevine Service was immediately notified. Service informed me to do not drive the vehicle and to have it towed in immediately. Audi Grapevine Service also informed me they have 17 other vehicles with the same issue. Vehicle is currently at dealership awaiting diagnosis. There is another reported issue, of knocking noise coming from the vehicle. This was reported to the dealership on 9/25/2023, 26 days after purchasing the vehicle. This was also reported to Audi Customer Care, on 10/12/2023, after the dealership provided no follow-up of repair of issue. Verbal communication from dealership states there is no fix at this time awaiting a fix/follow-up from Audi Manufacturer. Per Audi Grapevine Dealership they've experienced this issue with other Audi Q8.
Mfg Campaign: 11554630
Recall Date: Nov 11, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Complete loss of electrical power while driving due to faulty alternator at only 35K miles. This resulted in total loss of steering, suspension failure, and any other electrical systems in the car. Making the car almost impossible to control specially for a new driver. Apparently the issue is widespread with any Audi car or SUV equipped with a V6 3 liter engine. The repair requires the replacement of the alternator and the 12v (an in some cases 48v) battery. The issue happens suddenly with no prior warning and completely disables the vehicle while driving. To the best of my knowledge Audi replaces the alternator with the same faulty design, which may lead to the issue to appear again at a later time.
Corrective Action:
Complete loss of electrical power while driving due to faulty alternator at only 35K miles. This resulted in total loss of steering, suspension failure, and any other electrical systems in the car. Making the car almost impossible to control specially for a new driver. Apparently the issue is widespread with any Audi car or SUV equipped with a V6 3 liter engine. The repair requires the replacement of the alternator and the 12v (an in some cases 48v) battery. The issue happens suddenly with no prior warning and completely disables the vehicle while driving. To the best of my knowledge Audi replaces the alternator with the same faulty design, which may lead to the issue to appear again at a later time.
Additional Notes:
Complete loss of electrical power while driving due to faulty alternator at only 35K miles. This resulted in total loss of steering, suspension failure, and any other electrical systems in the car. Making the car almost impossible to control specially for a new driver. Apparently the issue is widespread with any Audi car or SUV equipped with a V6 3 liter engine. The repair requires the replacement of the alternator and the 12v (an in some cases 48v) battery. The issue happens suddenly with no prior warning and completely disables the vehicle while driving. To the best of my knowledge Audi replaces the alternator with the same faulty design, which may lead to the issue to appear again at a later time.
Mfg Campaign: 11547234
Recall Date: Sep 28, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Complete loss of electrical power while driving due to faulty alternator at only 35K miles. This resulted in total loss of steering, suspension failure, and any other electrical systems in the car. Making the car almost impossible to control specially for a new driver. Apparently the issue is widespread with any Audi car or SUV equipped with a V6 3 liter engine. The repair requires the replacement of the alternator and the 12v (an in some cases 48v) battery. The issue happens suddenly with no prior warning and completely disables the vehicle while driving. To the best of my knowledge Audi replaces the alternator with the same faulty design, which may lead to the issue to appear again at a later time.
Corrective Action:
Complete loss of electrical power while driving due to faulty alternator at only 35K miles. This resulted in total loss of steering, suspension failure, and any other electrical systems in the car. Making the car almost impossible to control specially for a new driver. Apparently the issue is widespread with any Audi car or SUV equipped with a V6 3 liter engine. The repair requires the replacement of the alternator and the 12v (an in some cases 48v) battery. The issue happens suddenly with no prior warning and completely disables the vehicle while driving. To the best of my knowledge Audi replaces the alternator with the same faulty design, which may lead to the issue to appear again at a later time.
Additional Notes:
Complete loss of electrical power while driving due to faulty alternator at only 35K miles. This resulted in total loss of steering, suspension failure, and any other electrical systems in the car. Making the car almost impossible to control specially for a new driver. Apparently the issue is widespread with any Audi car or SUV equipped with a V6 3 liter engine. The repair requires the replacement of the alternator and the 12v (an in some cases 48v) battery. The issue happens suddenly with no prior warning and completely disables the vehicle while driving. To the best of my knowledge Audi replaces the alternator with the same faulty design, which may lead to the issue to appear again at a later time.
Mfg Campaign: 11547234
Recall Date: Sep 28, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Complete loss of electrical power while driving due to faulty alternator at only 35K miles. This resulted in total loss of steering, suspension failure, and any other electrical systems in the car. Making the car almost impossible to control specially for a new driver. Apparently the issue is widespread with any Audi car or SUV equipped with a V6 3 liter engine. The repair requires the replacement of the alternator and the 12v (an in some cases 48v) battery. The issue happens suddenly with no prior warning and completely disables the vehicle while driving. To the best of my knowledge Audi replaces the alternator with the same faulty design, which may lead to the issue to appear again at a later time.
Corrective Action:
Complete loss of electrical power while driving due to faulty alternator at only 35K miles. This resulted in total loss of steering, suspension failure, and any other electrical systems in the car. Making the car almost impossible to control specially for a new driver. Apparently the issue is widespread with any Audi car or SUV equipped with a V6 3 liter engine. The repair requires the replacement of the alternator and the 12v (an in some cases 48v) battery. The issue happens suddenly with no prior warning and completely disables the vehicle while driving. To the best of my knowledge Audi replaces the alternator with the same faulty design, which may lead to the issue to appear again at a later time.
Additional Notes:
Complete loss of electrical power while driving due to faulty alternator at only 35K miles. This resulted in total loss of steering, suspension failure, and any other electrical systems in the car. Making the car almost impossible to control specially for a new driver. Apparently the issue is widespread with any Audi car or SUV equipped with a V6 3 liter engine. The repair requires the replacement of the alternator and the 12v (an in some cases 48v) battery. The issue happens suddenly with no prior warning and completely disables the vehicle while driving. To the best of my knowledge Audi replaces the alternator with the same faulty design, which may lead to the issue to appear again at a later time.
Mfg Campaign: 11547234
Recall Date: Sep 28, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle reported an electrical failure and to stop vehicle. Vehicle towed to dealership. Service reported Alternator failure and a 6-8 week repair time as part is on back order.
Corrective Action:
Vehicle reported an electrical failure and to stop vehicle. Vehicle towed to dealership. Service reported Alternator failure and a 6-8 week repair time as part is on back order.
Additional Notes:
Vehicle reported an electrical failure and to stop vehicle. Vehicle towed to dealership. Service reported Alternator failure and a 6-8 week repair time as part is on back order.
Mfg Campaign: 11546514
Recall Date: Sep 26, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving, my car had several red and yellow warning lights that came one - one for electrical system, the other for Vehicle starting malfunction and another was a battery sign. The vehicle also had delays starting. I was fearful the car would stop while driving (hopefully not on a highway or busy road) or I would be stranded somewhere because the vehicle would not start
Corrective Action:
When driving, my car had several red and yellow warning lights that came one - one for electrical system, the other for Vehicle starting malfunction and another was a battery sign. The vehicle also had delays starting. I was fearful the car would stop while driving (hopefully not on a highway or busy road) or I would be stranded somewhere because the vehicle would not start
Additional Notes:
When driving, my car had several red and yellow warning lights that came one - one for electrical system, the other for Vehicle starting malfunction and another was a battery sign. The vehicle also had delays starting. I was fearful the car would stop while driving (hopefully not on a highway or busy road) or I would be stranded somewhere because the vehicle would not start
Mfg Campaign: 11546114
Recall Date: Sep 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and the contact was informed that the recall could not be serviced for several months. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and the contact was informed that the recall could not be serviced for several months. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and the contact was informed that the recall could not be serviced for several months. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11503676
Recall Date: Jan 25, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Oct 15, 2022 lights began flashing. Electrical Malfunction came up. Said to pull over safely as soon as possible. Dealership said it is not safe to drive. Is still at the Audi dealership since they could finally get it in Nov 16, 2022. It has 17,248 miles on it. Am told it needs a new Alternator/Generator and there is no expected timeframe. It is now Jan 20, 2023 and I have been without a car.
Corrective Action:
Oct 15, 2022 lights began flashing. Electrical Malfunction came up. Said to pull over safely as soon as possible. Dealership said it is not safe to drive. Is still at the Audi dealership since they could finally get it in Nov 16, 2022. It has 17,248 miles on it. Am told it needs a new Alternator/Generator and there is no expected timeframe. It is now Jan 20, 2023 and I have been without a car.
Additional Notes:
Oct 15, 2022 lights began flashing. Electrical Malfunction came up. Said to pull over safely as soon as possible. Dealership said it is not safe to drive. Is still at the Audi dealership since they could finally get it in Nov 16, 2022. It has 17,248 miles on it. Am told it needs a new Alternator/Generator and there is no expected timeframe. It is now Jan 20, 2023 and I have been without a car.
Mfg Campaign: 11502819
Recall Date: Jan 20, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Audi Q8. The contact received notification of the NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Audi Q8. The contact received notification of the NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Audi Q8. The contact received notification of the NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11499018
Recall Date: Dec 27, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11495244
Recall Date: Nov 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2021 Audi Q8. The contact stated that the vehicle was taken to the dealer for scheduled maintenance and she was notified of the NHTSA Campaign Number: 22V742000 (Back Over Prevention). The contact stated that she was informed that the recall was repaired however, after the vehicle was retrieved, two hours later while in reverse, the rear-view camera failed to operate. The contact then stated that the vehicle was taken back to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure; however, the contact had not yet received a response. The failure mileage was approximately 17,000.
Corrective Action:
The contact owns a 2021 Audi Q8. The contact stated that the vehicle was taken to the dealer for scheduled maintenance and she was notified of the NHTSA Campaign Number: 22V742000 (Back Over Prevention). The contact stated that she was informed that the recall was repaired however, after the vehicle was retrieved, two hours later while in reverse, the rear-view camera failed to operate. The contact then stated that the vehicle was taken back to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure; however, the contact had not yet received a response. The failure mileage was approximately 17,000.
Additional Notes:
The contact owns a 2021 Audi Q8. The contact stated that the vehicle was taken to the dealer for scheduled maintenance and she was notified of the NHTSA Campaign Number: 22V742000 (Back Over Prevention). The contact stated that she was informed that the recall was repaired however, after the vehicle was retrieved, two hours later while in reverse, the rear-view camera failed to operate. The contact then stated that the vehicle was taken back to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure; however, the contact had not yet received a response. The failure mileage was approximately 17,000.
Mfg Campaign: 11491633
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
When my car is placed in reverse, the parking assist system is activated. The cameras are supposed to turn on to give me visibility and warnings if cars or people are approaching. Instead, the screen will go out and start blinking with a white screen. This results in an inability to safely maneuver and no camera visibility. This happens often and have been able to record 2 instances on my phone. I have reported the issue to the dealership twice and because it cannot be replicated, the issue has not been resolved. With each visit, video has been provided to service department.
Corrective Action:
When my car is placed in reverse, the parking assist system is activated. The cameras are supposed to turn on to give me visibility and warnings if cars or people are approaching. Instead, the screen will go out and start blinking with a white screen. This results in an inability to safely maneuver and no camera visibility. This happens often and have been able to record 2 instances on my phone. I have reported the issue to the dealership twice and because it cannot be replicated, the issue has not been resolved. With each visit, video has been provided to service department.
Additional Notes:
When my car is placed in reverse, the parking assist system is activated. The cameras are supposed to turn on to give me visibility and warnings if cars or people are approaching. Instead, the screen will go out and start blinking with a white screen. This results in an inability to safely maneuver and no camera visibility. This happens often and have been able to record 2 instances on my phone. I have reported the issue to the dealership twice and because it cannot be replicated, the issue has not been resolved. With each visit, video has been provided to service department.
Mfg Campaign: 11470373
Recall Date: Jun 22, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Audi Q8. The contact stated while driving 70 MPH, the vehicle shutoff as the electrical problem, see local dealer warning message appeared on the instrument panel. The contact pulled off to the side of the highway and had the vehicle towed to a local dealer. The vehicle remained in the possession of the dealer and had yet to be diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 3,500.
Corrective Action:
The contact owns a 2021 Audi Q8. The contact stated while driving 70 MPH, the vehicle shutoff as the electrical problem, see local dealer warning message appeared on the instrument panel. The contact pulled off to the side of the highway and had the vehicle towed to a local dealer. The vehicle remained in the possession of the dealer and had yet to be diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 3,500.
Additional Notes:
The contact owns a 2021 Audi Q8. The contact stated while driving 70 MPH, the vehicle shutoff as the electrical problem, see local dealer warning message appeared on the instrument panel. The contact pulled off to the side of the highway and had the vehicle towed to a local dealer. The vehicle remained in the possession of the dealer and had yet to be diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 3,500.
Mfg Campaign: 11432422
Recall Date: Sep 10, 2021
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2021 Audi Q8. The contact stated while driving 70 MPH, the vehicle shutoff as the electrical problem, see local dealer warning message appeared on the instrument panel. The contact pulled off to the side of the highway and had the vehicle towed to a local dealer. The vehicle remained in the possession of the dealer and had yet to be diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 3,500.
Corrective Action:
The contact owns a 2021 Audi Q8. The contact stated while driving 70 MPH, the vehicle shutoff as the electrical problem, see local dealer warning message appeared on the instrument panel. The contact pulled off to the side of the highway and had the vehicle towed to a local dealer. The vehicle remained in the possession of the dealer and had yet to be diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 3,500.
Additional Notes:
The contact owns a 2021 Audi Q8. The contact stated while driving 70 MPH, the vehicle shutoff as the electrical problem, see local dealer warning message appeared on the instrument panel. The contact pulled off to the side of the highway and had the vehicle towed to a local dealer. The vehicle remained in the possession of the dealer and had yet to be diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 3,500.
Mfg Campaign: 11432422
Recall Date: Sep 10, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2021 AUDI Q8. THE CONTACT STATED WHILE STOPPED AT A RED LIGHT, HE LEANED FORWARD AND THE FRONT DRIVER'S SEAT BELT SHOULDER HARNESS TIGHTENED WHICH CAUSED HIM SHORTNESS OF BREATH AND CHEST PAIN. MEDICAL TREATMENT WAS LATER RECEIVED FOR HIS INJURIES. AUDI RANCHO MIRAGE (71265 CA-111, RANCHO MIRAGE, CA 92270) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE SEAT BELT SHOULDER HARNESS TIGHTENED AS A PART OF THE SAFETY FEATURE OF THE VEHICLE. THE DEALER STATED THAT THEY WOULD VERIFY WHETHER OR NOT THE SAFETY FEATURE COULD BE DISABLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Corrective Action:
TL* THE CONTACT OWNS A 2021 AUDI Q8. THE CONTACT STATED WHILE STOPPED AT A RED LIGHT, HE LEANED FORWARD AND THE FRONT DRIVER'S SEAT BELT SHOULDER HARNESS TIGHTENED WHICH CAUSED HIM SHORTNESS OF BREATH AND CHEST PAIN. MEDICAL TREATMENT WAS LATER RECEIVED FOR HIS INJURIES. AUDI RANCHO MIRAGE (71265 CA-111, RANCHO MIRAGE, CA 92270) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE SEAT BELT SHOULDER HARNESS TIGHTENED AS A PART OF THE SAFETY FEATURE OF THE VEHICLE. THE DEALER STATED THAT THEY WOULD VERIFY WHETHER OR NOT THE SAFETY FEATURE COULD BE DISABLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Additional Notes:
TL* THE CONTACT OWNS A 2021 AUDI Q8. THE CONTACT STATED WHILE STOPPED AT A RED LIGHT, HE LEANED FORWARD AND THE FRONT DRIVER'S SEAT BELT SHOULDER HARNESS TIGHTENED WHICH CAUSED HIM SHORTNESS OF BREATH AND CHEST PAIN. MEDICAL TREATMENT WAS LATER RECEIVED FOR HIS INJURIES. AUDI RANCHO MIRAGE (71265 CA-111, RANCHO MIRAGE, CA 92270) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE SEAT BELT SHOULDER HARNESS TIGHTENED AS A PART OF THE SAFETY FEATURE OF THE VEHICLE. THE DEALER STATED THAT THEY WOULD VERIFY WHETHER OR NOT THE SAFETY FEATURE COULD BE DISABLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Mfg Campaign: 11412868
Recall Date: Apr 19, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury