Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314760
Recall Date: Oct 15, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268310
Recall Date: Sep 6, 2019
Consumer Complaints
41 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Buick Enclave. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the evaporative emission system, vapor canister purge solenoid, and the control solenoid were replaced; however, the failure persisted. The contact stated that the vehicle was difficult to start, and the instrument cluster gauges were fluctuating. The contact stated that the failure had occurred after refueling the vehicle. The contact stated that the failure had progressively worsened. The vehicle was taken back to the independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline), and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2020 Buick Enclave. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the evaporative emission system, vapor canister purge solenoid, and the control solenoid were replaced; however, the failure persisted. The contact stated that the vehicle was difficult to start, and the instrument cluster gauges were fluctuating. The contact stated that the failure had occurred after refueling the vehicle. The contact stated that the failure had progressively worsened. The vehicle was taken back to the independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline), and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2020 Buick Enclave. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the evaporative emission system, vapor canister purge solenoid, and the control solenoid were replaced; however, the failure persisted. The contact stated that the vehicle was difficult to start, and the instrument cluster gauges were fluctuating. The contact stated that the failure had occurred after refueling the vehicle. The contact stated that the failure had progressively worsened. The vehicle was taken back to the independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline), and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Mfg Campaign: 11673314
Recall Date: Jul 14, 2025
General Motors, Llc
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
The chest clip does not stay fastened. It comes unfastened with a very slight amount of pressure.
Corrective Action:
The chest clip does not stay fastened. It comes unfastened with a very slight amount of pressure.
Additional Notes:
The chest clip does not stay fastened. It comes unfastened with a very slight amount of pressure.
Mfg Campaign: 11651203
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Front exhaust bracket detached from exhaust. An issue that has resulted in a hole in my exhaust. This same issue has been identified and warranty extended for 2019 and 2021 enclaves with the same engine and exhaust parts. Dealership wants to change $1000 to fix the issue.
Corrective Action:
Front exhaust bracket detached from exhaust. An issue that has resulted in a hole in my exhaust. This same issue has been identified and warranty extended for 2019 and 2021 enclaves with the same engine and exhaust parts. Dealership wants to change $1000 to fix the issue.
Additional Notes:
Front exhaust bracket detached from exhaust. An issue that has resulted in a hole in my exhaust. This same issue has been identified and warranty extended for 2019 and 2021 enclaves with the same engine and exhaust parts. Dealership wants to change $1000 to fix the issue.
Mfg Campaign: 11649113
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Welds have broken loose from exhaust creating a hole and loud noise & strong exhaust smell
Corrective Action:
Welds have broken loose from exhaust creating a hole and loud noise & strong exhaust smell
Additional Notes:
Welds have broken loose from exhaust creating a hole and loud noise & strong exhaust smell
Mfg Campaign: 11640093
Recall Date: Feb 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Welds have broken loose from exhaust creating a hole and loud noise & strong exhaust smell
Corrective Action:
Welds have broken loose from exhaust creating a hole and loud noise & strong exhaust smell
Additional Notes:
Welds have broken loose from exhaust creating a hole and loud noise & strong exhaust smell
Mfg Campaign: 11640093
Recall Date: Feb 1, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Bracket holding exhaust pipes broke and I'm told it is a hazard. It is over $400 to fix it, I paid almost $6,000 for warranty service contract when I bought my car which doesn't cover it. It looks like this same problem is listed for 2019 but not 2020 which would have covered it if you would list it as a problem for 2020 also. [XXX} Please review and hopefully others have let you know also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Bracket holding exhaust pipes broke and I'm told it is a hazard. It is over $400 to fix it, I paid almost $6,000 for warranty service contract when I bought my car which doesn't cover it. It looks like this same problem is listed for 2019 but not 2020 which would have covered it if you would list it as a problem for 2020 also. [XXX} Please review and hopefully others have let you know also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Bracket holding exhaust pipes broke and I'm told it is a hazard. It is over $400 to fix it, I paid almost $6,000 for warranty service contract when I bought my car which doesn't cover it. It looks like this same problem is listed for 2019 but not 2020 which would have covered it if you would list it as a problem for 2020 also. [XXX} Please review and hopefully others have let you know also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638872
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Front Exhaust got a hole and rusted through as in similar years. This Exact issue is covered for both the 2019 and 2021 Models of the Buick Enclave under a special coverage adjustment (N212356540 and N222385510), but not for the 2020 model. It would seem to follow that if the year prior and after both have this issue, then the middle year should also be covered under a special coverage as the problem had not been fixed. The vehicle is currently getting service done for this exact issue covered under the special coverage adjustments and poses an environmental hazard as the exhaust is not going through the catalytic convertor and dumping pollutants directly in the the air. The only warning was a rattling noise when shifting and according to dealership is most likely caused by the bracket coming detached and breaking off.
Corrective Action:
The Front Exhaust got a hole and rusted through as in similar years. This Exact issue is covered for both the 2019 and 2021 Models of the Buick Enclave under a special coverage adjustment (N212356540 and N222385510), but not for the 2020 model. It would seem to follow that if the year prior and after both have this issue, then the middle year should also be covered under a special coverage as the problem had not been fixed. The vehicle is currently getting service done for this exact issue covered under the special coverage adjustments and poses an environmental hazard as the exhaust is not going through the catalytic convertor and dumping pollutants directly in the the air. The only warning was a rattling noise when shifting and according to dealership is most likely caused by the bracket coming detached and breaking off.
Additional Notes:
The Front Exhaust got a hole and rusted through as in similar years. This Exact issue is covered for both the 2019 and 2021 Models of the Buick Enclave under a special coverage adjustment (N212356540 and N222385510), but not for the 2020 model. It would seem to follow that if the year prior and after both have this issue, then the middle year should also be covered under a special coverage as the problem had not been fixed. The vehicle is currently getting service done for this exact issue covered under the special coverage adjustments and poses an environmental hazard as the exhaust is not going through the catalytic convertor and dumping pollutants directly in the the air. The only warning was a rattling noise when shifting and according to dealership is most likely caused by the bracket coming detached and breaking off.
Mfg Campaign: 11628479
Recall Date: Dec 3, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2020 Buick Enclave mounting bracket separated from the front exhaust pipe which caused a hole to appear in the exhaust pipe. This is a known issue for 2019, 2021, and 2022 Buick Enclaves. No warning light The exhaust fumes along with Carbon Monoxide were coming through my ac vents for several months. There is no indication on when the mounting bracket separated.
Corrective Action:
2020 Buick Enclave mounting bracket separated from the front exhaust pipe which caused a hole to appear in the exhaust pipe. This is a known issue for 2019, 2021, and 2022 Buick Enclaves. No warning light The exhaust fumes along with Carbon Monoxide were coming through my ac vents for several months. There is no indication on when the mounting bracket separated.
Additional Notes:
2020 Buick Enclave mounting bracket separated from the front exhaust pipe which caused a hole to appear in the exhaust pipe. This is a known issue for 2019, 2021, and 2022 Buick Enclaves. No warning light The exhaust fumes along with Carbon Monoxide were coming through my ac vents for several months. There is no indication on when the mounting bracket separated.
Mfg Campaign: 11624044
Recall Date: Nov 7, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle's exhaust intermediate pipe mount has broken has caused damage in the intermediate pipe requiring both the be replaced. The cracked exhaust allows exhaust fumes to enter the passenger compartment. A recall (N222385510) for 2021 Chevrolet Traverse has been made however is addressing this on only the 2021 models, even though the same issue is applicable to other models. On the this forum, there are several complaints of this design flaw reported. https://gmauthority.com/blog/2023/06/gm-to-fix-2021-chevy-traverse-front-exhaust-pipe-issue/
Corrective Action:
The vehicle's exhaust intermediate pipe mount has broken has caused damage in the intermediate pipe requiring both the be replaced. The cracked exhaust allows exhaust fumes to enter the passenger compartment. A recall (N222385510) for 2021 Chevrolet Traverse has been made however is addressing this on only the 2021 models, even though the same issue is applicable to other models. On the this forum, there are several complaints of this design flaw reported. https://gmauthority.com/blog/2023/06/gm-to-fix-2021-chevy-traverse-front-exhaust-pipe-issue/
Additional Notes:
The vehicle's exhaust intermediate pipe mount has broken has caused damage in the intermediate pipe requiring both the be replaced. The cracked exhaust allows exhaust fumes to enter the passenger compartment. A recall (N222385510) for 2021 Chevrolet Traverse has been made however is addressing this on only the 2021 models, even though the same issue is applicable to other models. On the this forum, there are several complaints of this design flaw reported. https://gmauthority.com/blog/2023/06/gm-to-fix-2021-chevy-traverse-front-exhaust-pipe-issue/
Mfg Campaign: 11617006
Recall Date: Sep 28, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a recall on this transmit that is used on multiple GM vehicles
Corrective Action:
Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a recall on this transmit that is used on multiple GM vehicles
Additional Notes:
Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a recall on this transmit that is used on multiple GM vehicles
Mfg Campaign: 11610097
Recall Date: Aug 21, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a recall on this transmit that is used on multiple GM vehicles
Corrective Action:
Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a recall on this transmit that is used on multiple GM vehicles
Additional Notes:
Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a recall on this transmit that is used on multiple GM vehicles
Mfg Campaign: 11610097
Recall Date: Aug 21, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After waiting at stop light with foot on the brake (auto stop not engaged) the light turned green. After releasing brake pedal and the car rolling approx 1 foot , then starting to accelerate, within 1-1/2 seconds the transmission went into park abruptly. The shift lever displayed “Park” and “Parking brake” on the DIC illuminated. This almost caused a rear end accident as it was so abrupt. If it would have happened at over 5 MPH the airbags could have gone off causing occupant(s) injury. The resolve was to apply the brake and shift into drive with no issue after that. Will contact dealer tomorrow.
Corrective Action:
After waiting at stop light with foot on the brake (auto stop not engaged) the light turned green. After releasing brake pedal and the car rolling approx 1 foot , then starting to accelerate, within 1-1/2 seconds the transmission went into park abruptly. The shift lever displayed “Park” and “Parking brake” on the DIC illuminated. This almost caused a rear end accident as it was so abrupt. If it would have happened at over 5 MPH the airbags could have gone off causing occupant(s) injury. The resolve was to apply the brake and shift into drive with no issue after that. Will contact dealer tomorrow.
Additional Notes:
After waiting at stop light with foot on the brake (auto stop not engaged) the light turned green. After releasing brake pedal and the car rolling approx 1 foot , then starting to accelerate, within 1-1/2 seconds the transmission went into park abruptly. The shift lever displayed “Park” and “Parking brake” on the DIC illuminated. This almost caused a rear end accident as it was so abrupt. If it would have happened at over 5 MPH the airbags could have gone off causing occupant(s) injury. The resolve was to apply the brake and shift into drive with no issue after that. Will contact dealer tomorrow.
Mfg Campaign: 11584293
Recall Date: Apr 21, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Infotainment screen will appear black when it should be showing the image from the rear-facing camera, and is showing a red triangle and a circle with a line through it.
Corrective Action:
Infotainment screen will appear black when it should be showing the image from the rear-facing camera, and is showing a red triangle and a circle with a line through it.
Additional Notes:
Infotainment screen will appear black when it should be showing the image from the rear-facing camera, and is showing a red triangle and a circle with a line through it.
Mfg Campaign: 11580980
Recall Date: Apr 3, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering wheel repeatedly locks while turning followed by loss of power steering. Also accompanied by warning messages such as "Service ESC", "Park Assist Off", "Steering Assist is Reduced Drive with Care", as well as the stability control and stability control off lights. Began in October 2023. Brought in to dealership 4 times in 5 months (waiting on loaner availability to bring in for a 5th time) and still not repaired. Dealership unable to replicate problem but finds error codes when diagnosing. Below is a summary of each visit to "fix" the problem: Visit 1 (October 17, 2023): problem due to software out of date, reprogrammed the brake control module Visit 2 (October 30, 2023): problem due to battery low voltage, replaced battery Visit 3 (January 12, 2024): problem due to software out of date, reprogrammed power steering control module Visit 4 (February 19, 2024): problem due to short in steering rack, replaced steering rack There is no pattern to when the power steering goes out or when the wheel locks. Must constantly drive on guard to be prepared. We live in a city and drive in a lot of traffic. It is dangerous to have the wheel lock while turning, causing the car to potentially head into traffic, pedestrians, curbs, etc.
Corrective Action:
Steering wheel repeatedly locks while turning followed by loss of power steering. Also accompanied by warning messages such as "Service ESC", "Park Assist Off", "Steering Assist is Reduced Drive with Care", as well as the stability control and stability control off lights. Began in October 2023. Brought in to dealership 4 times in 5 months (waiting on loaner availability to bring in for a 5th time) and still not repaired. Dealership unable to replicate problem but finds error codes when diagnosing. Below is a summary of each visit to "fix" the problem: Visit 1 (October 17, 2023): problem due to software out of date, reprogrammed the brake control module Visit 2 (October 30, 2023): problem due to battery low voltage, replaced battery Visit 3 (January 12, 2024): problem due to software out of date, reprogrammed power steering control module Visit 4 (February 19, 2024): problem due to short in steering rack, replaced steering rack There is no pattern to when the power steering goes out or when the wheel locks. Must constantly drive on guard to be prepared. We live in a city and drive in a lot of traffic. It is dangerous to have the wheel lock while turning, causing the car to potentially head into traffic, pedestrians, curbs, etc.
Additional Notes:
Steering wheel repeatedly locks while turning followed by loss of power steering. Also accompanied by warning messages such as "Service ESC", "Park Assist Off", "Steering Assist is Reduced Drive with Care", as well as the stability control and stability control off lights. Began in October 2023. Brought in to dealership 4 times in 5 months (waiting on loaner availability to bring in for a 5th time) and still not repaired. Dealership unable to replicate problem but finds error codes when diagnosing. Below is a summary of each visit to "fix" the problem: Visit 1 (October 17, 2023): problem due to software out of date, reprogrammed the brake control module Visit 2 (October 30, 2023): problem due to battery low voltage, replaced battery Visit 3 (January 12, 2024): problem due to software out of date, reprogrammed power steering control module Visit 4 (February 19, 2024): problem due to short in steering rack, replaced steering rack There is no pattern to when the power steering goes out or when the wheel locks. Must constantly drive on guard to be prepared. We live in a city and drive in a lot of traffic. It is dangerous to have the wheel lock while turning, causing the car to potentially head into traffic, pedestrians, curbs, etc.
Mfg Campaign: 11575060
Recall Date: Mar 2, 2024
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The driver's seat belt will not click into place unless it is inserted multiple times until it finally latches.
Corrective Action:
The driver's seat belt will not click into place unless it is inserted multiple times until it finally latches.
Additional Notes:
The driver's seat belt will not click into place unless it is inserted multiple times until it finally latches.
Mfg Campaign: 11568257
Recall Date: Jan 27, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We bought our car in 2021 and shortly after our car started pouring water into the driver seat from the ceiling. At that time we thought it may have been a cracked window window. Actually we weren’t really sure because we don’t use the sunroof or anything really. However, it stopped doing it until around October 2023 when it escalated as it is our only vehicle and we are extremely busy. We hadn’t had the chance to take it in yet then in January 2024, while my wife was driving, water, literally poured into her lap while she was driving from the ceiling which could’ve caused an accident, when we took the vehicle in to get it serviced, they stated something that just sounds ridiculous. Something no one even ever made us aware of and something I’ve never in my whole history of owning vehicles with sunroof have I ever experienced I’ve never had a vehicle pour water from the ceiling , the dealership told us that it was our responsibility even though we have all warranties that you can have an as I’m looking online so many people with 2020 Buick enclaves are having the same exact issues with the water pouring from the ceiling. we have not even had our car for three years and now our car is pouring water constantly ruining our vehicle and it is a very big safety concern. We have children and waters pouring all over the driver while they’re trying to drive. I believe this is very big safety concern. I do believe that this is some type of malfunction with the Design, as I did see a recall for the same problem on a enclave, a few years older then ours. I pay $600 a month for my vehicle and I do not have $600 to get the situation fixed when I don’t believe that I should have to pay that when my vehicle came with this issue if someone could please look into this I would greatly appreciate it and I’m sure the hundreds of other people on the enclave recall thread as well. Not to mention the things inside of the vehicle that all this water could damage like my OnStar.
Corrective Action:
We bought our car in 2021 and shortly after our car started pouring water into the driver seat from the ceiling. At that time we thought it may have been a cracked window window. Actually we weren’t really sure because we don’t use the sunroof or anything really. However, it stopped doing it until around October 2023 when it escalated as it is our only vehicle and we are extremely busy. We hadn’t had the chance to take it in yet then in January 2024, while my wife was driving, water, literally poured into her lap while she was driving from the ceiling which could’ve caused an accident, when we took the vehicle in to get it serviced, they stated something that just sounds ridiculous. Something no one even ever made us aware of and something I’ve never in my whole history of owning vehicles with sunroof have I ever experienced I’ve never had a vehicle pour water from the ceiling , the dealership told us that it was our responsibility even though we have all warranties that you can have an as I’m looking online so many people with 2020 Buick enclaves are having the same exact issues with the water pouring from the ceiling. we have not even had our car for three years and now our car is pouring water constantly ruining our vehicle and it is a very big safety concern. We have children and waters pouring all over the driver while they’re trying to drive. I believe this is very big safety concern. I do believe that this is some type of malfunction with the Design, as I did see a recall for the same problem on a enclave, a few years older then ours. I pay $600 a month for my vehicle and I do not have $600 to get the situation fixed when I don’t believe that I should have to pay that when my vehicle came with this issue if someone could please look into this I would greatly appreciate it and I’m sure the hundreds of other people on the enclave recall thread as well. Not to mention the things inside of the vehicle that all this water could damage like my OnStar.
Additional Notes:
We bought our car in 2021 and shortly after our car started pouring water into the driver seat from the ceiling. At that time we thought it may have been a cracked window window. Actually we weren’t really sure because we don’t use the sunroof or anything really. However, it stopped doing it until around October 2023 when it escalated as it is our only vehicle and we are extremely busy. We hadn’t had the chance to take it in yet then in January 2024, while my wife was driving, water, literally poured into her lap while she was driving from the ceiling which could’ve caused an accident, when we took the vehicle in to get it serviced, they stated something that just sounds ridiculous. Something no one even ever made us aware of and something I’ve never in my whole history of owning vehicles with sunroof have I ever experienced I’ve never had a vehicle pour water from the ceiling , the dealership told us that it was our responsibility even though we have all warranties that you can have an as I’m looking online so many people with 2020 Buick enclaves are having the same exact issues with the water pouring from the ceiling. we have not even had our car for three years and now our car is pouring water constantly ruining our vehicle and it is a very big safety concern. We have children and waters pouring all over the driver while they’re trying to drive. I believe this is very big safety concern. I do believe that this is some type of malfunction with the Design, as I did see a recall for the same problem on a enclave, a few years older then ours. I pay $600 a month for my vehicle and I do not have $600 to get the situation fixed when I don’t believe that I should have to pay that when my vehicle came with this issue if someone could please look into this I would greatly appreciate it and I’m sure the hundreds of other people on the enclave recall thread as well. Not to mention the things inside of the vehicle that all this water could damage like my OnStar.
Mfg Campaign: 11567276
Recall Date: Jan 23, 2024
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
My driver side seat belt has always been hard to click and secure. I am unable to secure my seatbelt at this time at all.
Corrective Action:
My driver side seat belt has always been hard to click and secure. I am unable to secure my seatbelt at this time at all.
Additional Notes:
My driver side seat belt has always been hard to click and secure. I am unable to secure my seatbelt at this time at all.
Mfg Campaign: 11566595
Recall Date: Jan 19, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The mounting bracket on the front exhaust pipe separates from the pipe. This issue has been identified on 2019 and 2021 models and special coverage adjustment N212356540 Front Exhaust Pipe has been issued. The same exact defect has occured to my 2020 model Enclave.
Corrective Action:
The mounting bracket on the front exhaust pipe separates from the pipe. This issue has been identified on 2019 and 2021 models and special coverage adjustment N212356540 Front Exhaust Pipe has been issued. The same exact defect has occured to my 2020 model Enclave.
Additional Notes:
The mounting bracket on the front exhaust pipe separates from the pipe. This issue has been identified on 2019 and 2021 models and special coverage adjustment N212356540 Front Exhaust Pipe has been issued. The same exact defect has occured to my 2020 model Enclave.
Mfg Campaign: 11559912
Recall Date: Dec 13, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When starting our 2020 Buick Enclave I noticed the low voltage battery light stayed illuminated after startup. A message followed on the message center located in the center of the gauge cluster. The message read Service Electrical Charging System. Followed by a message stating Low Voltage Vehicle Ma Stall. This particular vehicle only has 38,000 miles on it and I have not experienced any issues with the electrical charging system prior to this incident. There have been no indication as to the battery or alternator failing (ex. dim lights, flickering lights, malfunctioning electronics/electrical equipment, unusual noises coming from engine bay). I acknowledged the messages with the button on the steering wheel. I proceeded to drive and the low voltage light went off shortly after. I proceeded to drive approximately 75 miles without incident. Shortly before arriving at my destination the low voltage warning light illuminated and the messages appeared on the center screen on the instrument screen. I again acknowledged the messages ,but this time the low voltage light stayed illuminated until I shut the vehicle off at my destination. I visually inspected the battery post, connections, serpentine belt, and alternator. Nothing looked out of the ordinary and all connections were tight and free from corrosion. Nothing smelled burnt as it would if wiring overheated or alternator. I proceeded to start the vehicle. The vehicle started without hesitation and the low voltage light was not illuminated. I proceeded to drive to a local parts store which was a couple of miles away. On the way to the parts store the low voltage light came on and the messages appeared. I left the vehicle running at the parts store. The employee tested both alternator and battery. The alternator was showing that it was failing only producing 8.6 volts to the battery while the vehicle was running. I proceeded to leave the store. At this point all electrical shutdown simultaneously. Vehicle to be towed.
Corrective Action:
When starting our 2020 Buick Enclave I noticed the low voltage battery light stayed illuminated after startup. A message followed on the message center located in the center of the gauge cluster. The message read Service Electrical Charging System. Followed by a message stating Low Voltage Vehicle Ma Stall. This particular vehicle only has 38,000 miles on it and I have not experienced any issues with the electrical charging system prior to this incident. There have been no indication as to the battery or alternator failing (ex. dim lights, flickering lights, malfunctioning electronics/electrical equipment, unusual noises coming from engine bay). I acknowledged the messages with the button on the steering wheel. I proceeded to drive and the low voltage light went off shortly after. I proceeded to drive approximately 75 miles without incident. Shortly before arriving at my destination the low voltage warning light illuminated and the messages appeared on the center screen on the instrument screen. I again acknowledged the messages ,but this time the low voltage light stayed illuminated until I shut the vehicle off at my destination. I visually inspected the battery post, connections, serpentine belt, and alternator. Nothing looked out of the ordinary and all connections were tight and free from corrosion. Nothing smelled burnt as it would if wiring overheated or alternator. I proceeded to start the vehicle. The vehicle started without hesitation and the low voltage light was not illuminated. I proceeded to drive to a local parts store which was a couple of miles away. On the way to the parts store the low voltage light came on and the messages appeared. I left the vehicle running at the parts store. The employee tested both alternator and battery. The alternator was showing that it was failing only producing 8.6 volts to the battery while the vehicle was running. I proceeded to leave the store. At this point all electrical shutdown simultaneously. Vehicle to be towed.
Additional Notes:
When starting our 2020 Buick Enclave I noticed the low voltage battery light stayed illuminated after startup. A message followed on the message center located in the center of the gauge cluster. The message read Service Electrical Charging System. Followed by a message stating Low Voltage Vehicle Ma Stall. This particular vehicle only has 38,000 miles on it and I have not experienced any issues with the electrical charging system prior to this incident. There have been no indication as to the battery or alternator failing (ex. dim lights, flickering lights, malfunctioning electronics/electrical equipment, unusual noises coming from engine bay). I acknowledged the messages with the button on the steering wheel. I proceeded to drive and the low voltage light went off shortly after. I proceeded to drive approximately 75 miles without incident. Shortly before arriving at my destination the low voltage warning light illuminated and the messages appeared on the center screen on the instrument screen. I again acknowledged the messages ,but this time the low voltage light stayed illuminated until I shut the vehicle off at my destination. I visually inspected the battery post, connections, serpentine belt, and alternator. Nothing looked out of the ordinary and all connections were tight and free from corrosion. Nothing smelled burnt as it would if wiring overheated or alternator. I proceeded to start the vehicle. The vehicle started without hesitation and the low voltage light was not illuminated. I proceeded to drive to a local parts store which was a couple of miles away. On the way to the parts store the low voltage light came on and the messages appeared. I left the vehicle running at the parts store. The employee tested both alternator and battery. The alternator was showing that it was failing only producing 8.6 volts to the battery while the vehicle was running. I proceeded to leave the store. At this point all electrical shutdown simultaneously. Vehicle to be towed.
Mfg Campaign: 11558170
Recall Date: Dec 3, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When starting our 2020 Buick Enclave I noticed the low voltage battery light stayed illuminated after startup. A message followed on the message center located in the center of the gauge cluster. The message read Service Electrical Charging System. Followed by a message stating Low Voltage Vehicle Ma Stall. This particular vehicle only has 38,000 miles on it and I have not experienced any issues with the electrical charging system prior to this incident. There have been no indication as to the battery or alternator failing (ex. dim lights, flickering lights, malfunctioning electronics/electrical equipment, unusual noises coming from engine bay). I acknowledged the messages with the button on the steering wheel. I proceeded to drive and the low voltage light went off shortly after. I proceeded to drive approximately 75 miles without incident. Shortly before arriving at my destination the low voltage warning light illuminated and the messages appeared on the center screen on the instrument screen. I again acknowledged the messages ,but this time the low voltage light stayed illuminated until I shut the vehicle off at my destination. I visually inspected the battery post, connections, serpentine belt, and alternator. Nothing looked out of the ordinary and all connections were tight and free from corrosion. Nothing smelled burnt as it would if wiring overheated or alternator. I proceeded to start the vehicle. The vehicle started without hesitation and the low voltage light was not illuminated. I proceeded to drive to a local parts store which was a couple of miles away. On the way to the parts store the low voltage light came on and the messages appeared. I left the vehicle running at the parts store. The employee tested both alternator and battery. The alternator was showing that it was failing only producing 8.6 volts to the battery while the vehicle was running. I proceeded to leave the store. At this point all electrical shutdown simultaneously. Vehicle to be towed.
Corrective Action:
When starting our 2020 Buick Enclave I noticed the low voltage battery light stayed illuminated after startup. A message followed on the message center located in the center of the gauge cluster. The message read Service Electrical Charging System. Followed by a message stating Low Voltage Vehicle Ma Stall. This particular vehicle only has 38,000 miles on it and I have not experienced any issues with the electrical charging system prior to this incident. There have been no indication as to the battery or alternator failing (ex. dim lights, flickering lights, malfunctioning electronics/electrical equipment, unusual noises coming from engine bay). I acknowledged the messages with the button on the steering wheel. I proceeded to drive and the low voltage light went off shortly after. I proceeded to drive approximately 75 miles without incident. Shortly before arriving at my destination the low voltage warning light illuminated and the messages appeared on the center screen on the instrument screen. I again acknowledged the messages ,but this time the low voltage light stayed illuminated until I shut the vehicle off at my destination. I visually inspected the battery post, connections, serpentine belt, and alternator. Nothing looked out of the ordinary and all connections were tight and free from corrosion. Nothing smelled burnt as it would if wiring overheated or alternator. I proceeded to start the vehicle. The vehicle started without hesitation and the low voltage light was not illuminated. I proceeded to drive to a local parts store which was a couple of miles away. On the way to the parts store the low voltage light came on and the messages appeared. I left the vehicle running at the parts store. The employee tested both alternator and battery. The alternator was showing that it was failing only producing 8.6 volts to the battery while the vehicle was running. I proceeded to leave the store. At this point all electrical shutdown simultaneously. Vehicle to be towed.
Additional Notes:
When starting our 2020 Buick Enclave I noticed the low voltage battery light stayed illuminated after startup. A message followed on the message center located in the center of the gauge cluster. The message read Service Electrical Charging System. Followed by a message stating Low Voltage Vehicle Ma Stall. This particular vehicle only has 38,000 miles on it and I have not experienced any issues with the electrical charging system prior to this incident. There have been no indication as to the battery or alternator failing (ex. dim lights, flickering lights, malfunctioning electronics/electrical equipment, unusual noises coming from engine bay). I acknowledged the messages with the button on the steering wheel. I proceeded to drive and the low voltage light went off shortly after. I proceeded to drive approximately 75 miles without incident. Shortly before arriving at my destination the low voltage warning light illuminated and the messages appeared on the center screen on the instrument screen. I again acknowledged the messages ,but this time the low voltage light stayed illuminated until I shut the vehicle off at my destination. I visually inspected the battery post, connections, serpentine belt, and alternator. Nothing looked out of the ordinary and all connections were tight and free from corrosion. Nothing smelled burnt as it would if wiring overheated or alternator. I proceeded to start the vehicle. The vehicle started without hesitation and the low voltage light was not illuminated. I proceeded to drive to a local parts store which was a couple of miles away. On the way to the parts store the low voltage light came on and the messages appeared. I left the vehicle running at the parts store. The employee tested both alternator and battery. The alternator was showing that it was failing only producing 8.6 volts to the battery while the vehicle was running. I proceeded to leave the store. At this point all electrical shutdown simultaneously. Vehicle to be towed.
Mfg Campaign: 11558170
Recall Date: Dec 3, 2023
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