Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A212335470
Recall Date: Jun 10, 2021
Consumer Complaints
21 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2022 Buick Encore GX its involvement in the following critical issues: 1)especial coverage N242484750 turbo replacement not cost. Recall A222379711 (ECM Oil Pressure Sensor software)Malfunction. – A known issue where the Engine Control Module (ECM) fails to properly clear the permanent status of DTC P0521 (Engine Oil Pressure Sensor Performance). Turbocharger Failure – A separate cause-efect related defect in which the turbocharger in my vehicle has failed, a Check Engine Light (MIL) activation/deactivation and a reduction in engine performance(*screen critical message.) resulting in a loss of power and critical malfunction that need replacement 3)Failure of GM and the Dealership to Provide Proper Documentation – Despite GM authorizing and the dealership supposedly completing only the recall software update. I have not received the necessary official documentation or compliance certification that the repair was performed, which is required by my state's Department of Motor Vehicles (DMV) for emissions and registration purposes.I was not noticed recall GM’s Improper Denial of Warranty Coverage for Turbocharger Failure – GM has refused to cover the turbocharger replacement under warranty,especial coverage N242484750 citing that my vehicle has a salvage title. However, my past accident only caused exterior damage and did not affect the engine, it passed DMV and all state verifications, accident has not relation or affectation with turbocharger, or any mechanical components related to this recall. If the turbo failure is a result of this recall and a factory defect, GM extended coverage at warranty and is still responsible, regardless of the title status. 2. The Relationship Between ECM Oil Pressure Sensor Issue & Turbocharger Failure exist cause sending incorrect amounts of oil to them While GM has treated these as separate issues, there is strong evidence to suggest that the ECM oil pressure issue directly contributed to the premature turbocharger failure.
Corrective Action:
2022 Buick Encore GX its involvement in the following critical issues: 1)especial coverage N242484750 turbo replacement not cost. Recall A222379711 (ECM Oil Pressure Sensor software)Malfunction. – A known issue where the Engine Control Module (ECM) fails to properly clear the permanent status of DTC P0521 (Engine Oil Pressure Sensor Performance). Turbocharger Failure – A separate cause-efect related defect in which the turbocharger in my vehicle has failed, a Check Engine Light (MIL) activation/deactivation and a reduction in engine performance(*screen critical message.) resulting in a loss of power and critical malfunction that need replacement 3)Failure of GM and the Dealership to Provide Proper Documentation – Despite GM authorizing and the dealership supposedly completing only the recall software update. I have not received the necessary official documentation or compliance certification that the repair was performed, which is required by my state's Department of Motor Vehicles (DMV) for emissions and registration purposes.I was not noticed recall GM’s Improper Denial of Warranty Coverage for Turbocharger Failure – GM has refused to cover the turbocharger replacement under warranty,especial coverage N242484750 citing that my vehicle has a salvage title. However, my past accident only caused exterior damage and did not affect the engine, it passed DMV and all state verifications, accident has not relation or affectation with turbocharger, or any mechanical components related to this recall. If the turbo failure is a result of this recall and a factory defect, GM extended coverage at warranty and is still responsible, regardless of the title status. 2. The Relationship Between ECM Oil Pressure Sensor Issue & Turbocharger Failure exist cause sending incorrect amounts of oil to them While GM has treated these as separate issues, there is strong evidence to suggest that the ECM oil pressure issue directly contributed to the premature turbocharger failure.
Additional Notes:
2022 Buick Encore GX its involvement in the following critical issues: 1)especial coverage N242484750 turbo replacement not cost. Recall A222379711 (ECM Oil Pressure Sensor software)Malfunction. – A known issue where the Engine Control Module (ECM) fails to properly clear the permanent status of DTC P0521 (Engine Oil Pressure Sensor Performance). Turbocharger Failure – A separate cause-efect related defect in which the turbocharger in my vehicle has failed, a Check Engine Light (MIL) activation/deactivation and a reduction in engine performance(*screen critical message.) resulting in a loss of power and critical malfunction that need replacement 3)Failure of GM and the Dealership to Provide Proper Documentation – Despite GM authorizing and the dealership supposedly completing only the recall software update. I have not received the necessary official documentation or compliance certification that the repair was performed, which is required by my state's Department of Motor Vehicles (DMV) for emissions and registration purposes.I was not noticed recall GM’s Improper Denial of Warranty Coverage for Turbocharger Failure – GM has refused to cover the turbocharger replacement under warranty,especial coverage N242484750 citing that my vehicle has a salvage title. However, my past accident only caused exterior damage and did not affect the engine, it passed DMV and all state verifications, accident has not relation or affectation with turbocharger, or any mechanical components related to this recall. If the turbo failure is a result of this recall and a factory defect, GM extended coverage at warranty and is still responsible, regardless of the title status. 2. The Relationship Between ECM Oil Pressure Sensor Issue & Turbocharger Failure exist cause sending incorrect amounts of oil to them While GM has treated these as separate issues, there is strong evidence to suggest that the ECM oil pressure issue directly contributed to the premature turbocharger failure.
Mfg Campaign: 11647281
Recall Date: Mar 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Buick Encore GX. The contact stated that while shifting to park, the message "Shift to Park" remained on the instrument panel. The door locks failed to unlock automatically causing the contact to have to unlock the door manually. The following day the vehicle failed to start immediately. The contact stated that several attempts were made to start the vehicle. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the gear shifter was not responding as needed. Additionally, the vehicle was idling rough. The mechanic informed the contact that the failure was related to Technical Service Bulletin: 23/NA/119 with NHTSA ID Number: 11009103 (Power Train) and referred the contact to the dealer. The dealer was contacted and confirmed that the vehicle was not included in the TSB and that the gear shifter repair was not covered under the warranty. The vehicle had not been repaired. The manufacturer was informed of the failure and confirmed that the VIN was not covered under warranty, TSB, or recall. The failure mileage was 43,132.
Corrective Action:
The contact owns a 2022 Buick Encore GX. The contact stated that while shifting to park, the message "Shift to Park" remained on the instrument panel. The door locks failed to unlock automatically causing the contact to have to unlock the door manually. The following day the vehicle failed to start immediately. The contact stated that several attempts were made to start the vehicle. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the gear shifter was not responding as needed. Additionally, the vehicle was idling rough. The mechanic informed the contact that the failure was related to Technical Service Bulletin: 23/NA/119 with NHTSA ID Number: 11009103 (Power Train) and referred the contact to the dealer. The dealer was contacted and confirmed that the vehicle was not included in the TSB and that the gear shifter repair was not covered under the warranty. The vehicle had not been repaired. The manufacturer was informed of the failure and confirmed that the VIN was not covered under warranty, TSB, or recall. The failure mileage was 43,132.
Additional Notes:
The contact owns a 2022 Buick Encore GX. The contact stated that while shifting to park, the message "Shift to Park" remained on the instrument panel. The door locks failed to unlock automatically causing the contact to have to unlock the door manually. The following day the vehicle failed to start immediately. The contact stated that several attempts were made to start the vehicle. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the gear shifter was not responding as needed. Additionally, the vehicle was idling rough. The mechanic informed the contact that the failure was related to Technical Service Bulletin: 23/NA/119 with NHTSA ID Number: 11009103 (Power Train) and referred the contact to the dealer. The dealer was contacted and confirmed that the vehicle was not included in the TSB and that the gear shifter repair was not covered under the warranty. The vehicle had not been repaired. The manufacturer was informed of the failure and confirmed that the VIN was not covered under warranty, TSB, or recall. The failure mileage was 43,132.
Mfg Campaign: 11639002
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2022 Buick Encore GX - Reported this already via #11618957 or 9-13811484283 with Buick. Shifter and connector were stating "Place car in park" even when car was turned off. Radio would not shut off & would continue to beep. The part was on back order for over 1 month. Car could not be driven. Transmission light would be on display. Friday, Nov 29th received call part was finally in. Car has been fixed HOWEVER since this is not a recall the monies are coming out of my 87yr old fathers acct. This car only has 24,000 miles. I'm told by dealer unless a recall we have to pay. The dealer, Sid Dillon in Blair, NE had many cars with this same issue. The shifter & connector were bad. Is there a way a recall can be done on this issue? Trying to escalate this within GM as well. Thank you
Corrective Action:
2022 Buick Encore GX - Reported this already via #11618957 or 9-13811484283 with Buick. Shifter and connector were stating "Place car in park" even when car was turned off. Radio would not shut off & would continue to beep. The part was on back order for over 1 month. Car could not be driven. Transmission light would be on display. Friday, Nov 29th received call part was finally in. Car has been fixed HOWEVER since this is not a recall the monies are coming out of my 87yr old fathers acct. This car only has 24,000 miles. I'm told by dealer unless a recall we have to pay. The dealer, Sid Dillon in Blair, NE had many cars with this same issue. The shifter & connector were bad. Is there a way a recall can be done on this issue? Trying to escalate this within GM as well. Thank you
Additional Notes:
2022 Buick Encore GX - Reported this already via #11618957 or 9-13811484283 with Buick. Shifter and connector were stating "Place car in park" even when car was turned off. Radio would not shut off & would continue to beep. The part was on back order for over 1 month. Car could not be driven. Transmission light would be on display. Friday, Nov 29th received call part was finally in. Car has been fixed HOWEVER since this is not a recall the monies are coming out of my 87yr old fathers acct. This car only has 24,000 miles. I'm told by dealer unless a recall we have to pay. The dealer, Sid Dillon in Blair, NE had many cars with this same issue. The shifter & connector were bad. Is there a way a recall can be done on this issue? Trying to escalate this within GM as well. Thank you
Mfg Campaign: 11628403
Recall Date: Dec 2, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My SUV states shift to park, but I already have it in park and it will not shut off. I have to keep starting it up for it to shut-off. Also when I go to the gas station to fill my SUV up with gas and try to start it up it will not start. I keep trying to start it up and after about 10 to 15 minutes it finally starts.
Corrective Action:
My SUV states shift to park, but I already have it in park and it will not shut off. I have to keep starting it up for it to shut-off. Also when I go to the gas station to fill my SUV up with gas and try to start it up it will not start. I keep trying to start it up and after about 10 to 15 minutes it finally starts.
Additional Notes:
My SUV states shift to park, but I already have it in park and it will not shut off. I have to keep starting it up for it to shut-off. Also when I go to the gas station to fill my SUV up with gas and try to start it up it will not start. I keep trying to start it up and after about 10 to 15 minutes it finally starts.
Mfg Campaign: 11627871
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My SUV states shift to park, but I already have it in park and it will not shut off. I have to keep starting it up for it to shut-off. Also when I go to the gas station to fill my SUV up with gas and try to start it up it will not start. I keep trying to start it up and after about 10 to 15 minutes it finally starts.
Corrective Action:
My SUV states shift to park, but I already have it in park and it will not shut off. I have to keep starting it up for it to shut-off. Also when I go to the gas station to fill my SUV up with gas and try to start it up it will not start. I keep trying to start it up and after about 10 to 15 minutes it finally starts.
Additional Notes:
My SUV states shift to park, but I already have it in park and it will not shut off. I have to keep starting it up for it to shut-off. Also when I go to the gas station to fill my SUV up with gas and try to start it up it will not start. I keep trying to start it up and after about 10 to 15 minutes it finally starts.
Mfg Campaign: 11627871
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Get shift to park worning when in part. Lights stay on and worning signal sounds. Have to keep fooling with shifter to stop. GM seems not willing to do anything with this problem and parts to fix are on back order with no time for availability. Repair is around $560.00. From what I can find out , this has been an on going problem with GM autos. Please help
Corrective Action:
Get shift to park worning when in part. Lights stay on and worning signal sounds. Have to keep fooling with shifter to stop. GM seems not willing to do anything with this problem and parts to fix are on back order with no time for availability. Repair is around $560.00. From what I can find out , this has been an on going problem with GM autos. Please help
Additional Notes:
Get shift to park worning when in part. Lights stay on and worning signal sounds. Have to keep fooling with shifter to stop. GM seems not willing to do anything with this problem and parts to fix are on back order with no time for availability. Repair is around $560.00. From what I can find out , this has been an on going problem with GM autos. Please help
Mfg Campaign: 11620752
Recall Date: Oct 19, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Place car in park, turn off car. On your screen in front of you it shows “shift to park” and the radio does not shut off. It continues to chime and the radio and chime does not shut off. Dealership states it is the shifter and the connector that is a problem. Shifter is on backorder for undetermined time.
Corrective Action:
Place car in park, turn off car. On your screen in front of you it shows “shift to park” and the radio does not shut off. It continues to chime and the radio and chime does not shut off. Dealership states it is the shifter and the connector that is a problem. Shifter is on backorder for undetermined time.
Additional Notes:
Place car in park, turn off car. On your screen in front of you it shows “shift to park” and the radio does not shut off. It continues to chime and the radio and chime does not shut off. Dealership states it is the shifter and the connector that is a problem. Shifter is on backorder for undetermined time.
Mfg Campaign: 11618957
Recall Date: Oct 9, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Buick Encore GX. The contact stated that on several occasions when the vehicle was shifted into reverse, the vehicle failed to reverse as intended. The contact stated that the vehicle was shifted into neutral(N) and then shifted into drive (D). The vehicle was then parked at the residence. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 10,150.
Corrective Action:
The contact owns a 2022 Buick Encore GX. The contact stated that on several occasions when the vehicle was shifted into reverse, the vehicle failed to reverse as intended. The contact stated that the vehicle was shifted into neutral(N) and then shifted into drive (D). The vehicle was then parked at the residence. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 10,150.
Additional Notes:
The contact owns a 2022 Buick Encore GX. The contact stated that on several occasions when the vehicle was shifted into reverse, the vehicle failed to reverse as intended. The contact stated that the vehicle was shifted into neutral(N) and then shifted into drive (D). The vehicle was then parked at the residence. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 10,150.
Mfg Campaign: 11617820
Recall Date: Oct 3, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Corrective Action:
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Additional Notes:
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Mfg Campaign: 11617877
Recall Date: Oct 3, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Corrective Action:
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Additional Notes:
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Mfg Campaign: 11617877
Recall Date: Oct 3, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Corrective Action:
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Additional Notes:
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Mfg Campaign: 11617877
Recall Date: Oct 3, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift To Park displays in instrument panel when car is in Park. From my research this has been happening on GM cars since 2018, why is there no recall on this issue? People pay to get this replaced and then it happens again because GM has a "potential" fix, they are not even sure which part is causing the issue. Please help, I cannot afford to get this fixed and of course this happened right after the bumper-to-bumper warranty expired. Tech not sure if it would be covered under the Power train warranty, but mostly likely not since GM really does not know what part is causing the issue, so I'm sure they will say its anything but the Powertrain! NHTSA should be protecting consumers, this is a very old issue, and GM is still selling vehicles with this issue! Force them to do a recall, it's only fair to the consumers.
Corrective Action:
Shift To Park displays in instrument panel when car is in Park. From my research this has been happening on GM cars since 2018, why is there no recall on this issue? People pay to get this replaced and then it happens again because GM has a "potential" fix, they are not even sure which part is causing the issue. Please help, I cannot afford to get this fixed and of course this happened right after the bumper-to-bumper warranty expired. Tech not sure if it would be covered under the Power train warranty, but mostly likely not since GM really does not know what part is causing the issue, so I'm sure they will say its anything but the Powertrain! NHTSA should be protecting consumers, this is a very old issue, and GM is still selling vehicles with this issue! Force them to do a recall, it's only fair to the consumers.
Additional Notes:
Shift To Park displays in instrument panel when car is in Park. From my research this has been happening on GM cars since 2018, why is there no recall on this issue? People pay to get this replaced and then it happens again because GM has a "potential" fix, they are not even sure which part is causing the issue. Please help, I cannot afford to get this fixed and of course this happened right after the bumper-to-bumper warranty expired. Tech not sure if it would be covered under the Power train warranty, but mostly likely not since GM really does not know what part is causing the issue, so I'm sure they will say its anything but the Powertrain! NHTSA should be protecting consumers, this is a very old issue, and GM is still selling vehicles with this issue! Force them to do a recall, it's only fair to the consumers.
Mfg Campaign: 11615446
Recall Date: Sep 19, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When the car is parked, it will not shut off due to the “shift to park” warning.
Corrective Action:
When the car is parked, it will not shut off due to the “shift to park” warning.
Additional Notes:
When the car is parked, it will not shut off due to the “shift to park” warning.
Mfg Campaign: 11598041
Recall Date: Jul 1, 2024
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
Within first couple months of ownership we had a wheel insert come off. We had it replaced at dealer Dec 2022 and noted it was two small bolts holding on the insert to actual wheel. The screws (2) appeared to have sheared off and are in line with brake rotors, calipers, and wheel itself when dislodging. The actual insert goes forward and can hit other cars and damage finish and other items as a projectile. We then had another do the same thing on different wheel 12 months later. Same issue. Same resolve as metal screws/bolts go directly into plastic insert which has no metal lining and no protection against breaking from stress, cleaning, and high speed turbulence thru this area. Less than a year later and we now have one missing insert that came off during highway, one loose we removed and found one bolt missing and sheered plastic, and a third one that is loose. Dealer will repair and replace under warranty but would not put on lift and check all inserts. There are approx 5 inserts per 18 inch wheel. This is a safety issue as the bolt will come out of fall into the wheel brake system. It could get lodged into calipers or pads and cause harm at least. These screw bolts are small but larger than anything nominal.
Corrective Action:
Within first couple months of ownership we had a wheel insert come off. We had it replaced at dealer Dec 2022 and noted it was two small bolts holding on the insert to actual wheel. The screws (2) appeared to have sheared off and are in line with brake rotors, calipers, and wheel itself when dislodging. The actual insert goes forward and can hit other cars and damage finish and other items as a projectile. We then had another do the same thing on different wheel 12 months later. Same issue. Same resolve as metal screws/bolts go directly into plastic insert which has no metal lining and no protection against breaking from stress, cleaning, and high speed turbulence thru this area. Less than a year later and we now have one missing insert that came off during highway, one loose we removed and found one bolt missing and sheered plastic, and a third one that is loose. Dealer will repair and replace under warranty but would not put on lift and check all inserts. There are approx 5 inserts per 18 inch wheel. This is a safety issue as the bolt will come out of fall into the wheel brake system. It could get lodged into calipers or pads and cause harm at least. These screw bolts are small but larger than anything nominal.
Additional Notes:
Within first couple months of ownership we had a wheel insert come off. We had it replaced at dealer Dec 2022 and noted it was two small bolts holding on the insert to actual wheel. The screws (2) appeared to have sheared off and are in line with brake rotors, calipers, and wheel itself when dislodging. The actual insert goes forward and can hit other cars and damage finish and other items as a projectile. We then had another do the same thing on different wheel 12 months later. Same issue. Same resolve as metal screws/bolts go directly into plastic insert which has no metal lining and no protection against breaking from stress, cleaning, and high speed turbulence thru this area. Less than a year later and we now have one missing insert that came off during highway, one loose we removed and found one bolt missing and sheered plastic, and a third one that is loose. Dealer will repair and replace under warranty but would not put on lift and check all inserts. There are approx 5 inserts per 18 inch wheel. This is a safety issue as the bolt will come out of fall into the wheel brake system. It could get lodged into calipers or pads and cause harm at least. These screw bolts are small but larger than anything nominal.
Mfg Campaign: 11594415
Recall Date: Jun 14, 2024
General Motors, Llc
Defect Description:
WHEELS:HUBCAP/COVER
Potential Consequences:
Within first couple months of ownership we had a wheel insert come off. We had it replaced at dealer Dec 2022 and noted it was two small bolts holding on the insert to actual wheel. The screws (2) appeared to have sheared off and are in line with brake rotors, calipers, and wheel itself when dislodging. The actual insert goes forward and can hit other cars and damage finish and other items as a projectile. We then had another do the same thing on different wheel 12 months later. Same issue. Same resolve as metal screws/bolts go directly into plastic insert which has no metal lining and no protection against breaking from stress, cleaning, and high speed turbulence thru this area. Less than a year later and we now have one missing insert that came off during highway, one loose we removed and found one bolt missing and sheered plastic, and a third one that is loose. Dealer will repair and replace under warranty but would not put on lift and check all inserts. There are approx 5 inserts per 18 inch wheel. This is a safety issue as the bolt will come out of fall into the wheel brake system. It could get lodged into calipers or pads and cause harm at least. These screw bolts are small but larger than anything nominal.
Corrective Action:
Within first couple months of ownership we had a wheel insert come off. We had it replaced at dealer Dec 2022 and noted it was two small bolts holding on the insert to actual wheel. The screws (2) appeared to have sheared off and are in line with brake rotors, calipers, and wheel itself when dislodging. The actual insert goes forward and can hit other cars and damage finish and other items as a projectile. We then had another do the same thing on different wheel 12 months later. Same issue. Same resolve as metal screws/bolts go directly into plastic insert which has no metal lining and no protection against breaking from stress, cleaning, and high speed turbulence thru this area. Less than a year later and we now have one missing insert that came off during highway, one loose we removed and found one bolt missing and sheered plastic, and a third one that is loose. Dealer will repair and replace under warranty but would not put on lift and check all inserts. There are approx 5 inserts per 18 inch wheel. This is a safety issue as the bolt will come out of fall into the wheel brake system. It could get lodged into calipers or pads and cause harm at least. These screw bolts are small but larger than anything nominal.
Additional Notes:
Within first couple months of ownership we had a wheel insert come off. We had it replaced at dealer Dec 2022 and noted it was two small bolts holding on the insert to actual wheel. The screws (2) appeared to have sheared off and are in line with brake rotors, calipers, and wheel itself when dislodging. The actual insert goes forward and can hit other cars and damage finish and other items as a projectile. We then had another do the same thing on different wheel 12 months later. Same issue. Same resolve as metal screws/bolts go directly into plastic insert which has no metal lining and no protection against breaking from stress, cleaning, and high speed turbulence thru this area. Less than a year later and we now have one missing insert that came off during highway, one loose we removed and found one bolt missing and sheered plastic, and a third one that is loose. Dealer will repair and replace under warranty but would not put on lift and check all inserts. There are approx 5 inserts per 18 inch wheel. This is a safety issue as the bolt will come out of fall into the wheel brake system. It could get lodged into calipers or pads and cause harm at least. These screw bolts are small but larger than anything nominal.
Mfg Campaign: 11594415
Recall Date: Jun 14, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine Yes my safety and others were at risk. I was driving and the car power down and two lights came on engine light and engine service came on and then service ECM message yes i got the engine light the first few months into my lease and i took back to the dealership that purchase and they promised they would fix the issue and now i got the engine like again. I don't feel safe in this car. i got the car serviced at the dealership in 02/14/2024 and they did not say thing was wrong with the car.
Corrective Action:
Engine Yes my safety and others were at risk. I was driving and the car power down and two lights came on engine light and engine service came on and then service ECM message yes i got the engine light the first few months into my lease and i took back to the dealership that purchase and they promised they would fix the issue and now i got the engine like again. I don't feel safe in this car. i got the car serviced at the dealership in 02/14/2024 and they did not say thing was wrong with the car.
Additional Notes:
Engine Yes my safety and others were at risk. I was driving and the car power down and two lights came on engine light and engine service came on and then service ECM message yes i got the engine light the first few months into my lease and i took back to the dealership that purchase and they promised they would fix the issue and now i got the engine like again. I don't feel safe in this car. i got the car serviced at the dealership in 02/14/2024 and they did not say thing was wrong with the car.
Mfg Campaign: 11586210
Recall Date: Apr 30, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Buick Encore GX. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth between drive(D) and reverse (R) and then shifted into park(P) before the proper gear was recognized; however, on several occasions, the vehicle intermittently failed to turn off when the “Shift to Park” message was displayed, and the contact left the vehicle running until the vehicle shut off by itself. The vehicle was taken to the dealer, where it was diagnosed that the gearbox needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 30.
Corrective Action:
The contact owns a 2022 Buick Encore GX. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth between drive(D) and reverse (R) and then shifted into park(P) before the proper gear was recognized; however, on several occasions, the vehicle intermittently failed to turn off when the “Shift to Park” message was displayed, and the contact left the vehicle running until the vehicle shut off by itself. The vehicle was taken to the dealer, where it was diagnosed that the gearbox needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 30.
Additional Notes:
The contact owns a 2022 Buick Encore GX. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth between drive(D) and reverse (R) and then shifted into park(P) before the proper gear was recognized; however, on several occasions, the vehicle intermittently failed to turn off when the “Shift to Park” message was displayed, and the contact left the vehicle running until the vehicle shut off by itself. The vehicle was taken to the dealer, where it was diagnosed that the gearbox needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 30.
Mfg Campaign: 11559903
Recall Date: Dec 13, 2023
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
2022 Buick Encore GX Does not have Lower LATCH hooks for child seat. Hooks are described in Owner''s Manual and marked on rear seats but there are no hooks.
Corrective Action:
2022 Buick Encore GX Does not have Lower LATCH hooks for child seat. Hooks are described in Owner''s Manual and marked on rear seats but there are no hooks.
Additional Notes:
2022 Buick Encore GX Does not have Lower LATCH hooks for child seat. Hooks are described in Owner''s Manual and marked on rear seats but there are no hooks.
Mfg Campaign: 11532100
Recall Date: Jul 13, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We where lucky compared to the other lady who wrote in this problem area. We where parked in a parking lot, ran in store to get item, left car running for wife to listen to radio and stay warm. As I got in, we spoke and was ready to pull out of the parking space and the car went weird. The car hesitated a little but was still running and then all the warning lights came on. It told us on the screen that steering might be effected and engine will not run to full capacity. The car ran like it was in "limp" mode(like the Kawasaki ATV when they have issue). We made it home carefully and slowly. We called and dealership had the car picked up. It's been there over a week now, their computer hook up said it was the fuel pump and also a fuel line was needed, they are waiting for the parts to come in. We have leased the standard Encore's before this GX and we never had this issue with them other 4 cars. They have been a great car, we are in hope that this is not going to become a major issue for the GX series. We made it only 9K miles when this happened. We where thinking of buying it when the lease was up, not sure where our thoughts are now. If this is a bad batch of fuel pumps or such...It could harm someone like the other lady with this issue in the middle of a highway, I hope Buick if needed will inform others of this danger and involve a recall to keep and save lives, so far everyone's been lucky???
Corrective Action:
We where lucky compared to the other lady who wrote in this problem area. We where parked in a parking lot, ran in store to get item, left car running for wife to listen to radio and stay warm. As I got in, we spoke and was ready to pull out of the parking space and the car went weird. The car hesitated a little but was still running and then all the warning lights came on. It told us on the screen that steering might be effected and engine will not run to full capacity. The car ran like it was in "limp" mode(like the Kawasaki ATV when they have issue). We made it home carefully and slowly. We called and dealership had the car picked up. It's been there over a week now, their computer hook up said it was the fuel pump and also a fuel line was needed, they are waiting for the parts to come in. We have leased the standard Encore's before this GX and we never had this issue with them other 4 cars. They have been a great car, we are in hope that this is not going to become a major issue for the GX series. We made it only 9K miles when this happened. We where thinking of buying it when the lease was up, not sure where our thoughts are now. If this is a bad batch of fuel pumps or such...It could harm someone like the other lady with this issue in the middle of a highway, I hope Buick if needed will inform others of this danger and involve a recall to keep and save lives, so far everyone's been lucky???
Additional Notes:
We where lucky compared to the other lady who wrote in this problem area. We where parked in a parking lot, ran in store to get item, left car running for wife to listen to radio and stay warm. As I got in, we spoke and was ready to pull out of the parking space and the car went weird. The car hesitated a little but was still running and then all the warning lights came on. It told us on the screen that steering might be effected and engine will not run to full capacity. The car ran like it was in "limp" mode(like the Kawasaki ATV when they have issue). We made it home carefully and slowly. We called and dealership had the car picked up. It's been there over a week now, their computer hook up said it was the fuel pump and also a fuel line was needed, they are waiting for the parts to come in. We have leased the standard Encore's before this GX and we never had this issue with them other 4 cars. They have been a great car, we are in hope that this is not going to become a major issue for the GX series. We made it only 9K miles when this happened. We where thinking of buying it when the lease was up, not sure where our thoughts are now. If this is a bad batch of fuel pumps or such...It could harm someone like the other lady with this issue in the middle of a highway, I hope Buick if needed will inform others of this danger and involve a recall to keep and save lives, so far everyone's been lucky???
Mfg Campaign: 11501775
Recall Date: Jan 14, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Purchased my 2022 Buick Encore GX from Alexander Buick, Oxnard CA. on July 14th, 2022. On August 4th, 2022 (3 weeks and 273 miles later) was driving in the fast lane of major freeway 101 in Southern Ca.. Without any warning the car died. How I made it across two lanes to my right to get off the freeway without a seconds notice to the many cars and semis behind me I was able to veer a dead car to the side of the road with no accidents and no loss of life (mine.) Car was towed to dealer and just informed this morning that it is a faulty high pressure fuel pump. Online I have seen that this is an issue with GM. I do not feel the dealer is in any way responsible as the car only had 6 miles on it when I drove it off the lot. Dealer called and will fix fuel pump. I am afraid to accept this car and will never feel safe in it but I do not know at this point my full rights or recourse.
Corrective Action:
Purchased my 2022 Buick Encore GX from Alexander Buick, Oxnard CA. on July 14th, 2022. On August 4th, 2022 (3 weeks and 273 miles later) was driving in the fast lane of major freeway 101 in Southern Ca.. Without any warning the car died. How I made it across two lanes to my right to get off the freeway without a seconds notice to the many cars and semis behind me I was able to veer a dead car to the side of the road with no accidents and no loss of life (mine.) Car was towed to dealer and just informed this morning that it is a faulty high pressure fuel pump. Online I have seen that this is an issue with GM. I do not feel the dealer is in any way responsible as the car only had 6 miles on it when I drove it off the lot. Dealer called and will fix fuel pump. I am afraid to accept this car and will never feel safe in it but I do not know at this point my full rights or recourse.
Additional Notes:
Purchased my 2022 Buick Encore GX from Alexander Buick, Oxnard CA. on July 14th, 2022. On August 4th, 2022 (3 weeks and 273 miles later) was driving in the fast lane of major freeway 101 in Southern Ca.. Without any warning the car died. How I made it across two lanes to my right to get off the freeway without a seconds notice to the many cars and semis behind me I was able to veer a dead car to the side of the road with no accidents and no loss of life (mine.) Car was towed to dealer and just informed this morning that it is a faulty high pressure fuel pump. Online I have seen that this is an issue with GM. I do not feel the dealer is in any way responsible as the car only had 6 miles on it when I drove it off the lot. Dealer called and will fix fuel pump. I am afraid to accept this car and will never feel safe in it but I do not know at this point my full rights or recourse.
Mfg Campaign: 11478218
Recall Date: Aug 8, 2022
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