Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
113 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Turbo has cracked like multiple other encores covered under a recall N232395330 id like to know why my car is not covered but the others are??
Corrective Action:
Turbo has cracked like multiple other encores covered under a recall N232395330 id like to know why my car is not covered but the others are??
Additional Notes:
Turbo has cracked like multiple other encores covered under a recall N232395330 id like to know why my car is not covered but the others are??
Mfg Campaign: 11608481
Recall Date: Aug 14, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle just got diagnosed with a turbocharger issue, check engine light is on and cannot get inspected due to this fact. Due to repair costs, I will now be living with no vehicle for the foreseeable future. I understand this is a known issue for this type of vehicle and wanted to report it attached to my VIN
Corrective Action:
My vehicle just got diagnosed with a turbocharger issue, check engine light is on and cannot get inspected due to this fact. Due to repair costs, I will now be living with no vehicle for the foreseeable future. I understand this is a known issue for this type of vehicle and wanted to report it attached to my VIN
Additional Notes:
My vehicle just got diagnosed with a turbocharger issue, check engine light is on and cannot get inspected due to this fact. Due to repair costs, I will now be living with no vehicle for the foreseeable future. I understand this is a known issue for this type of vehicle and wanted to report it attached to my VIN
Mfg Campaign: 11605325
Recall Date: Jul 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Turbo replaced under recall in March 2024 at local GMC dealership. June 2024 oil changed at independent service center and was informed that oil leak from turbo present. Vehicle brought back to dealership in June 2024 where vehicle was repaired for oil feed line being loose at the feed line. July 2024 car taken to independent mechanic and informed that a new turbo is needed. If turbo problem persists it will result in the vehicle shutting down while driving, violent shaking of the engine, and acceleration issues that could result in full engine failure if not resolved. The repairs done for the recall has not rectified the faulty turbo problem. The faulty turbos originally installed and being used for replacements are a safety hazard for any Buick Encore driver.
Corrective Action:
Turbo replaced under recall in March 2024 at local GMC dealership. June 2024 oil changed at independent service center and was informed that oil leak from turbo present. Vehicle brought back to dealership in June 2024 where vehicle was repaired for oil feed line being loose at the feed line. July 2024 car taken to independent mechanic and informed that a new turbo is needed. If turbo problem persists it will result in the vehicle shutting down while driving, violent shaking of the engine, and acceleration issues that could result in full engine failure if not resolved. The repairs done for the recall has not rectified the faulty turbo problem. The faulty turbos originally installed and being used for replacements are a safety hazard for any Buick Encore driver.
Additional Notes:
Turbo replaced under recall in March 2024 at local GMC dealership. June 2024 oil changed at independent service center and was informed that oil leak from turbo present. Vehicle brought back to dealership in June 2024 where vehicle was repaired for oil feed line being loose at the feed line. July 2024 car taken to independent mechanic and informed that a new turbo is needed. If turbo problem persists it will result in the vehicle shutting down while driving, violent shaking of the engine, and acceleration issues that could result in full engine failure if not resolved. The repairs done for the recall has not rectified the faulty turbo problem. The faulty turbos originally installed and being used for replacements are a safety hazard for any Buick Encore driver.
Mfg Campaign: 11605397
Recall Date: Jul 30, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Turbo replaced under recall in March 2024 at local GMC dealership. June 2024 oil changed at independent service center and was informed that oil leak from turbo present. Vehicle brought back to dealership in June 2024 where vehicle was repaired for oil feed line being loose at the feed line. July 2024 car taken to independent mechanic and informed that a new turbo is needed. If turbo problem persists it will result in the vehicle shutting down while driving, violent shaking of the engine, and acceleration issues that could result in full engine failure if not resolved. The repairs done for the recall has not rectified the faulty turbo problem. The faulty turbos originally installed and being used for replacements are a safety hazard for any Buick Encore driver.
Corrective Action:
Turbo replaced under recall in March 2024 at local GMC dealership. June 2024 oil changed at independent service center and was informed that oil leak from turbo present. Vehicle brought back to dealership in June 2024 where vehicle was repaired for oil feed line being loose at the feed line. July 2024 car taken to independent mechanic and informed that a new turbo is needed. If turbo problem persists it will result in the vehicle shutting down while driving, violent shaking of the engine, and acceleration issues that could result in full engine failure if not resolved. The repairs done for the recall has not rectified the faulty turbo problem. The faulty turbos originally installed and being used for replacements are a safety hazard for any Buick Encore driver.
Additional Notes:
Turbo replaced under recall in March 2024 at local GMC dealership. June 2024 oil changed at independent service center and was informed that oil leak from turbo present. Vehicle brought back to dealership in June 2024 where vehicle was repaired for oil feed line being loose at the feed line. July 2024 car taken to independent mechanic and informed that a new turbo is needed. If turbo problem persists it will result in the vehicle shutting down while driving, violent shaking of the engine, and acceleration issues that could result in full engine failure if not resolved. The repairs done for the recall has not rectified the faulty turbo problem. The faulty turbos originally installed and being used for replacements are a safety hazard for any Buick Encore driver.
Mfg Campaign: 11605397
Recall Date: Jul 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine, vehicle purchased end 2019. Several repairs, New Battery, some warranty repairs. March of 2022 PO131 - HO2s PO171 fuel trim lean PO300 engine misfire Evap system flow PO496 P1101 intake airflow UO401, 71 invalid data from the motor. Jun 2023 Need a New Engine 10k (Dealership) Sought out 2nd opinion 8k for New Engine Vehicle has been dead ever since. Repairs surpass what’s owed.
Corrective Action:
Engine, vehicle purchased end 2019. Several repairs, New Battery, some warranty repairs. March of 2022 PO131 - HO2s PO171 fuel trim lean PO300 engine misfire Evap system flow PO496 P1101 intake airflow UO401, 71 invalid data from the motor. Jun 2023 Need a New Engine 10k (Dealership) Sought out 2nd opinion 8k for New Engine Vehicle has been dead ever since. Repairs surpass what’s owed.
Additional Notes:
Engine, vehicle purchased end 2019. Several repairs, New Battery, some warranty repairs. March of 2022 PO131 - HO2s PO171 fuel trim lean PO300 engine misfire Evap system flow PO496 P1101 intake airflow UO401, 71 invalid data from the motor. Jun 2023 Need a New Engine 10k (Dealership) Sought out 2nd opinion 8k for New Engine Vehicle has been dead ever since. Repairs surpass what’s owed.
Mfg Campaign: 11598890
Recall Date: Jul 4, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine, vehicle purchased end 2019. Several repairs, New Battery, some warranty repairs. March of 2022 PO131 - HO2s PO171 fuel trim lean PO300 engine misfire Evap system flow PO496 P1101 intake airflow UO401, 71 invalid data from the motor. Jun 2023 Need a New Engine 10k (Dealership) Sought out 2nd opinion 8k for New Engine Vehicle has been dead ever since. Repairs surpass what’s owed.
Corrective Action:
Engine, vehicle purchased end 2019. Several repairs, New Battery, some warranty repairs. March of 2022 PO131 - HO2s PO171 fuel trim lean PO300 engine misfire Evap system flow PO496 P1101 intake airflow UO401, 71 invalid data from the motor. Jun 2023 Need a New Engine 10k (Dealership) Sought out 2nd opinion 8k for New Engine Vehicle has been dead ever since. Repairs surpass what’s owed.
Additional Notes:
Engine, vehicle purchased end 2019. Several repairs, New Battery, some warranty repairs. March of 2022 PO131 - HO2s PO171 fuel trim lean PO300 engine misfire Evap system flow PO496 P1101 intake airflow UO401, 71 invalid data from the motor. Jun 2023 Need a New Engine 10k (Dealership) Sought out 2nd opinion 8k for New Engine Vehicle has been dead ever since. Repairs surpass what’s owed.
Mfg Campaign: 11598890
Recall Date: Jul 4, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My check engine light came on in February 2024, vehicle mileage at the time was approximately 70,000 miles. My certified GM independent mechanic's diagnostic check revealed a DTC-P0299 code: faulty turbo charger. He advised repairs be made at a GM dealer under Special Coverage N-232395330 released in February 2024 by GM. My GM dealer (where I purchaser the vehicle) has also received the P0299 code and advised replacing the turbo charger. But since my VIN number is not a part of the Special Coverage, the cost of repairs would be my responsibility. I am requesting my vehicle's VIN be added to the Special Coverage and GM provide me the appropriate customer letter to cover all costs related my repair work.
Corrective Action:
My check engine light came on in February 2024, vehicle mileage at the time was approximately 70,000 miles. My certified GM independent mechanic's diagnostic check revealed a DTC-P0299 code: faulty turbo charger. He advised repairs be made at a GM dealer under Special Coverage N-232395330 released in February 2024 by GM. My GM dealer (where I purchaser the vehicle) has also received the P0299 code and advised replacing the turbo charger. But since my VIN number is not a part of the Special Coverage, the cost of repairs would be my responsibility. I am requesting my vehicle's VIN be added to the Special Coverage and GM provide me the appropriate customer letter to cover all costs related my repair work.
Additional Notes:
My check engine light came on in February 2024, vehicle mileage at the time was approximately 70,000 miles. My certified GM independent mechanic's diagnostic check revealed a DTC-P0299 code: faulty turbo charger. He advised repairs be made at a GM dealer under Special Coverage N-232395330 released in February 2024 by GM. My GM dealer (where I purchaser the vehicle) has also received the P0299 code and advised replacing the turbo charger. But since my VIN number is not a part of the Special Coverage, the cost of repairs would be my responsibility. I am requesting my vehicle's VIN be added to the Special Coverage and GM provide me the appropriate customer letter to cover all costs related my repair work.
Mfg Campaign: 11592997
Recall Date: Jun 7, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Buick Encore. The contact stated that while the front passenger's side seat was occupied, the seat belt chime reminder failed to engage while the front passenger's side seat belt was not buckled, and the message "Air Bag Off" was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat presence module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 17V437000 (Air Bags, Seat Belts) and 16V651000 (Air Bags, Seat Belts); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2017 Buick Encore. The contact stated that while the front passenger's side seat was occupied, the seat belt chime reminder failed to engage while the front passenger's side seat belt was not buckled, and the message "Air Bag Off" was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat presence module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 17V437000 (Air Bags, Seat Belts) and 16V651000 (Air Bags, Seat Belts); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2017 Buick Encore. The contact stated that while the front passenger's side seat was occupied, the seat belt chime reminder failed to engage while the front passenger's side seat belt was not buckled, and the message "Air Bag Off" was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat presence module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 17V437000 (Air Bags, Seat Belts) and 16V651000 (Air Bags, Seat Belts); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 45,000.
Mfg Campaign: 11591133
Recall Date: May 28, 2024
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2017 Buick Encore. The contact stated that while the front passenger's side seat was occupied, the seat belt chime reminder failed to engage while the front passenger's side seat belt was not buckled, and the message "Air Bag Off" was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat presence module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 17V437000 (Air Bags, Seat Belts) and 16V651000 (Air Bags, Seat Belts); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2017 Buick Encore. The contact stated that while the front passenger's side seat was occupied, the seat belt chime reminder failed to engage while the front passenger's side seat belt was not buckled, and the message "Air Bag Off" was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat presence module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 17V437000 (Air Bags, Seat Belts) and 16V651000 (Air Bags, Seat Belts); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2017 Buick Encore. The contact stated that while the front passenger's side seat was occupied, the seat belt chime reminder failed to engage while the front passenger's side seat belt was not buckled, and the message "Air Bag Off" was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat presence module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 17V437000 (Air Bags, Seat Belts) and 16V651000 (Air Bags, Seat Belts); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 45,000.
Mfg Campaign: 11591133
Recall Date: May 28, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11586137
Recall Date: Apr 30, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11586137
Recall Date: Apr 30, 2024
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11586137
Recall Date: Apr 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Buick Encore. The contact stated that while driving at approximately 65 MPH, the vehicle suddenly stalled, with the check engine warning light illuminated. The vehicle was able to be restarted. The contact was able to drive a short distance to the residence. The vehicle was taken to the dealer where it was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 176,000.
Corrective Action:
The contact owns a 2017 Buick Encore. The contact stated that while driving at approximately 65 MPH, the vehicle suddenly stalled, with the check engine warning light illuminated. The vehicle was able to be restarted. The contact was able to drive a short distance to the residence. The vehicle was taken to the dealer where it was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 176,000.
Additional Notes:
The contact owns a 2017 Buick Encore. The contact stated that while driving at approximately 65 MPH, the vehicle suddenly stalled, with the check engine warning light illuminated. The vehicle was able to be restarted. The contact was able to drive a short distance to the residence. The vehicle was taken to the dealer where it was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 176,000.
Mfg Campaign: 11585914
Recall Date: Apr 29, 2024
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
P215/55R18 94H M+S Nothing has happened yet, but we need to get all new tires! When we got these [XXX] they were 80,000 mile tires. The mileage on our car when installed was 33,231 and is now 74,434, so no where near 80,000 miles. There are cracks all around all 4 tires L Front the worst, on the sidewall by the tread! We have only been back to Sams once for rotation etc., because it is 20 miles away, so we do it locally at our Buick dealership, or the Les Schwab tire store every 3500 miles. Needless to say we will not be going back to Sams to get tires, ever again! I seriously have never seen tires so bad, and there isn't any recall on them. I know there are 5 complaints about these tires, at least the Goodyear Assurance MaxLife! One comment from a Sams in Kingston, NY was that, "that was the 19th one with the same problem". This was on the inner sidewall, and mine is on the outside, but I cannot see the inside, it probably looks the same! We hadn't noticed until the Dealership pointed it out when they serviced the car. SAMS, where we got them won't do anything, saying it is weather related cracking????? Seriously, I have never had a tire that looks like these do! As you can see from the photos attached, that there should have been enough tread to get us through the summer, but they are not SAFE! Just glad nothing has happened! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
P215/55R18 94H M+S Nothing has happened yet, but we need to get all new tires! When we got these [XXX] they were 80,000 mile tires. The mileage on our car when installed was 33,231 and is now 74,434, so no where near 80,000 miles. There are cracks all around all 4 tires L Front the worst, on the sidewall by the tread! We have only been back to Sams once for rotation etc., because it is 20 miles away, so we do it locally at our Buick dealership, or the Les Schwab tire store every 3500 miles. Needless to say we will not be going back to Sams to get tires, ever again! I seriously have never seen tires so bad, and there isn't any recall on them. I know there are 5 complaints about these tires, at least the Goodyear Assurance MaxLife! One comment from a Sams in Kingston, NY was that, "that was the 19th one with the same problem". This was on the inner sidewall, and mine is on the outside, but I cannot see the inside, it probably looks the same! We hadn't noticed until the Dealership pointed it out when they serviced the car. SAMS, where we got them won't do anything, saying it is weather related cracking????? Seriously, I have never had a tire that looks like these do! As you can see from the photos attached, that there should have been enough tread to get us through the summer, but they are not SAFE! Just glad nothing has happened! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
P215/55R18 94H M+S Nothing has happened yet, but we need to get all new tires! When we got these [XXX] they were 80,000 mile tires. The mileage on our car when installed was 33,231 and is now 74,434, so no where near 80,000 miles. There are cracks all around all 4 tires L Front the worst, on the sidewall by the tread! We have only been back to Sams once for rotation etc., because it is 20 miles away, so we do it locally at our Buick dealership, or the Les Schwab tire store every 3500 miles. Needless to say we will not be going back to Sams to get tires, ever again! I seriously have never seen tires so bad, and there isn't any recall on them. I know there are 5 complaints about these tires, at least the Goodyear Assurance MaxLife! One comment from a Sams in Kingston, NY was that, "that was the 19th one with the same problem". This was on the inner sidewall, and mine is on the outside, but I cannot see the inside, it probably looks the same! We hadn't noticed until the Dealership pointed it out when they serviced the car. SAMS, where we got them won't do anything, saying it is weather related cracking????? Seriously, I have never had a tire that looks like these do! As you can see from the photos attached, that there should have been enough tread to get us through the summer, but they are not SAFE! Just glad nothing has happened! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11584589
Recall Date: Apr 22, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Suspension problems rattle in front end.Found both front stabilizer links failed in test drive. Had to replace front stabilizer links on both sides in front.
Corrective Action:
Suspension problems rattle in front end.Found both front stabilizer links failed in test drive. Had to replace front stabilizer links on both sides in front.
Additional Notes:
Suspension problems rattle in front end.Found both front stabilizer links failed in test drive. Had to replace front stabilizer links on both sides in front.
Mfg Campaign: 11583216
Recall Date: Apr 16, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Stop at inclined, stopping at stop sign, releasing foot off brake pedal, car rolls to the rear,
Corrective Action:
Stop at inclined, stopping at stop sign, releasing foot off brake pedal, car rolls to the rear,
Additional Notes:
Stop at inclined, stopping at stop sign, releasing foot off brake pedal, car rolls to the rear,
Mfg Campaign: 11583217
Recall Date: Apr 16, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
There is a known defect with the GM Ecotec engines, specifically the lack of retaining clip for the internal PCV valve, allowing it to become dislodged and drawn into the engine. Without the PCV valve, tremendous engine pressure is produced, leading to broken gaskets causing vacuum leaks, misfiring, severe vibration, and loss of power when accelerating (which can be a safety issue). Dorman produced a video outlining the issue and has re-engineered the part to prevent the issue from occurring: "Why GM 1.4L Ecotec engine intake manifold and valve covers repairs are often related" [XXX] This appears to be a fairly wide-spread issue with the GM Ecotec engines, and GM should perform a recall to replace these parts, and reimburse those who had to replace themselves. This also causes error codes requiring spark plugs to be replaced (they get fouled by oil) and the MAF Sensor. In troubleshooting, I also had to replace the distributor power bar and air intake hose. I have recipts for all parts, but file upload is not working on this site. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
There is a known defect with the GM Ecotec engines, specifically the lack of retaining clip for the internal PCV valve, allowing it to become dislodged and drawn into the engine. Without the PCV valve, tremendous engine pressure is produced, leading to broken gaskets causing vacuum leaks, misfiring, severe vibration, and loss of power when accelerating (which can be a safety issue). Dorman produced a video outlining the issue and has re-engineered the part to prevent the issue from occurring: "Why GM 1.4L Ecotec engine intake manifold and valve covers repairs are often related" [XXX] This appears to be a fairly wide-spread issue with the GM Ecotec engines, and GM should perform a recall to replace these parts, and reimburse those who had to replace themselves. This also causes error codes requiring spark plugs to be replaced (they get fouled by oil) and the MAF Sensor. In troubleshooting, I also had to replace the distributor power bar and air intake hose. I have recipts for all parts, but file upload is not working on this site. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
There is a known defect with the GM Ecotec engines, specifically the lack of retaining clip for the internal PCV valve, allowing it to become dislodged and drawn into the engine. Without the PCV valve, tremendous engine pressure is produced, leading to broken gaskets causing vacuum leaks, misfiring, severe vibration, and loss of power when accelerating (which can be a safety issue). Dorman produced a video outlining the issue and has re-engineered the part to prevent the issue from occurring: "Why GM 1.4L Ecotec engine intake manifold and valve covers repairs are often related" [XXX] This appears to be a fairly wide-spread issue with the GM Ecotec engines, and GM should perform a recall to replace these parts, and reimburse those who had to replace themselves. This also causes error codes requiring spark plugs to be replaced (they get fouled by oil) and the MAF Sensor. In troubleshooting, I also had to replace the distributor power bar and air intake hose. I have recipts for all parts, but file upload is not working on this site. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11563558
Recall Date: Jan 4, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2017 Buick Encore. The contact stated when the vehicle was first started, the vehicle accelerated to approximately 10 MPH and then the vehicle shifted into LIMP Mode. The contact stated that the check engine and stabili-trak warning lights were illuminated. The contact had taken the vehicle to an Auto Parts store where DTC code: P2138 was retrieved. The failure was related to the accelerator position sensor. The contact was informed that the accelerator pedal needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.
Corrective Action:
The contact owns a 2017 Buick Encore. The contact stated when the vehicle was first started, the vehicle accelerated to approximately 10 MPH and then the vehicle shifted into LIMP Mode. The contact stated that the check engine and stabili-trak warning lights were illuminated. The contact had taken the vehicle to an Auto Parts store where DTC code: P2138 was retrieved. The failure was related to the accelerator position sensor. The contact was informed that the accelerator pedal needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.
Additional Notes:
The contact owns a 2017 Buick Encore. The contact stated when the vehicle was first started, the vehicle accelerated to approximately 10 MPH and then the vehicle shifted into LIMP Mode. The contact stated that the check engine and stabili-trak warning lights were illuminated. The contact had taken the vehicle to an Auto Parts store where DTC code: P2138 was retrieved. The failure was related to the accelerator position sensor. The contact was informed that the accelerator pedal needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.
Mfg Campaign: 11543849
Recall Date: Sep 11, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Buick Encore. The contact stated while driving 45-50 MPH, the vehicle started overheating and the high engine temperature warning light illuminated. The contact was able to pull over and waited for the vehicle to cool down. Once the vehicle cooled down, the contact was able to operate the vehicle normally. The vehicle was taken to the dealer and the contact was informed that the water pump needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced again. The vehicle was not repaired because the warranty had expired. The manufacturer was not contacted. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2017 Buick Encore. The contact stated while driving 45-50 MPH, the vehicle started overheating and the high engine temperature warning light illuminated. The contact was able to pull over and waited for the vehicle to cool down. Once the vehicle cooled down, the contact was able to operate the vehicle normally. The vehicle was taken to the dealer and the contact was informed that the water pump needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced again. The vehicle was not repaired because the warranty had expired. The manufacturer was not contacted. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2017 Buick Encore. The contact stated while driving 45-50 MPH, the vehicle started overheating and the high engine temperature warning light illuminated. The contact was able to pull over and waited for the vehicle to cool down. Once the vehicle cooled down, the contact was able to operate the vehicle normally. The vehicle was taken to the dealer and the contact was informed that the water pump needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced again. The vehicle was not repaired because the warranty had expired. The manufacturer was not contacted. The failure mileage was 80,000.
Mfg Campaign: 11534118
Recall Date: Jul 24, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2017 Buick Encore. The contact stated that the vehicle was at a standstill in a traffic light, she saw smoke exiting from the hood of the vehicle. The contact stated no warning light was illuminated. The contact stated a bystander informed the vehicle was on fire. The contact was able to exit the vehicle safely before the vehicle was engulfed in flames. The contact stated no one was injured nor sought medical attention. The fire department was able to extinguish the fire. A police report was filed. The insurance company deemed the vehicle was a total loss. The vehicle was towed to a towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 47,000.
Corrective Action:
The contact owned a 2017 Buick Encore. The contact stated that the vehicle was at a standstill in a traffic light, she saw smoke exiting from the hood of the vehicle. The contact stated no warning light was illuminated. The contact stated a bystander informed the vehicle was on fire. The contact was able to exit the vehicle safely before the vehicle was engulfed in flames. The contact stated no one was injured nor sought medical attention. The fire department was able to extinguish the fire. A police report was filed. The insurance company deemed the vehicle was a total loss. The vehicle was towed to a towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 47,000.
Additional Notes:
The contact owned a 2017 Buick Encore. The contact stated that the vehicle was at a standstill in a traffic light, she saw smoke exiting from the hood of the vehicle. The contact stated no warning light was illuminated. The contact stated a bystander informed the vehicle was on fire. The contact was able to exit the vehicle safely before the vehicle was engulfed in flames. The contact stated no one was injured nor sought medical attention. The fire department was able to extinguish the fire. A police report was filed. The insurance company deemed the vehicle was a total loss. The vehicle was towed to a towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 47,000.
Mfg Campaign: 11532298
Recall Date: Jul 14, 2023
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