Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. The affected vehicles received a replacement headliner as part of a repair. These service parts might not have had impact energy-absorbing foam blocks attached. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 201, "Occupant protection in interior impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17275
Recall Date: Jun 29, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17239/17258
Recall Date: Jun 27, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles manufactured February 4, 2016, to April 25, 2016. The Tire and Loading Information label may display the incorrect maximum weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 56340
Recall Date: Jul 7, 2016
Consumer Complaints
105 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Check engine light is on Turbo is failing, underboost code. Very unsafe on roadway due to unpredictable loss of power. The issue has been diagnosed through my local service center. I have not taken it to a dealership yet but will be next week. The issue occurred three weeks ago I believe
Corrective Action:
Check engine light is on Turbo is failing, underboost code. Very unsafe on roadway due to unpredictable loss of power. The issue has been diagnosed through my local service center. I have not taken it to a dealership yet but will be next week. The issue occurred three weeks ago I believe
Additional Notes:
Check engine light is on Turbo is failing, underboost code. Very unsafe on roadway due to unpredictable loss of power. The issue has been diagnosed through my local service center. I have not taken it to a dealership yet but will be next week. The issue occurred three weeks ago I believe
Mfg Campaign: 11675898
Recall Date: Jul 24, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Buick Envision. The contact stated that while driving at an undisclosed speed, the brake pedal seized. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact stated that upon restarting the vehicle, the message "Service Brake Assist" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake vacuum pump and the exhaust camshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Buick Envision. The contact stated that while driving at an undisclosed speed, the brake pedal seized. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact stated that upon restarting the vehicle, the message "Service Brake Assist" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake vacuum pump and the exhaust camshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Buick Envision. The contact stated that while driving at an undisclosed speed, the brake pedal seized. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact stated that upon restarting the vehicle, the message "Service Brake Assist" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake vacuum pump and the exhaust camshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.
Mfg Campaign: 11662442
Recall Date: May 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Buick Envision. The contact stated that while driving at an undisclosed speed, the brake pedal seized. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact stated that upon restarting the vehicle, the message "Service Brake Assist" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake vacuum pump and the exhaust camshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Buick Envision. The contact stated that while driving at an undisclosed speed, the brake pedal seized. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact stated that upon restarting the vehicle, the message "Service Brake Assist" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake vacuum pump and the exhaust camshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Buick Envision. The contact stated that while driving at an undisclosed speed, the brake pedal seized. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact stated that upon restarting the vehicle, the message "Service Brake Assist" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake vacuum pump and the exhaust camshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.
Mfg Campaign: 11662442
Recall Date: May 21, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
New tires placed. Oil change next day noted oil leak on differential due to gasket. Mechanic tried to obtain gasket but system told him because my VIN was below a certain number I would need a new differential. Additionally, gasket could not be obtained. Buick knew a problem existed and changed manufacturing, hence, VIN above that certain number has no problems. What all of us below that VIN number?
Corrective Action:
New tires placed. Oil change next day noted oil leak on differential due to gasket. Mechanic tried to obtain gasket but system told him because my VIN was below a certain number I would need a new differential. Additionally, gasket could not be obtained. Buick knew a problem existed and changed manufacturing, hence, VIN above that certain number has no problems. What all of us below that VIN number?
Additional Notes:
New tires placed. Oil change next day noted oil leak on differential due to gasket. Mechanic tried to obtain gasket but system told him because my VIN was below a certain number I would need a new differential. Additionally, gasket could not be obtained. Buick knew a problem existed and changed manufacturing, hence, VIN above that certain number has no problems. What all of us below that VIN number?
Mfg Campaign: 11657417
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When traveling crossing over a bridge onto a highway, my tire started to shake uncontrollably. I went to a tire shop and they found nothing. Upon traveling recently it happened again while on the highway. This issues has affected my tire pressure sensors. I was informed that this is called shudder bucking and only happens when driving at a high speed. Upon research, I was able to find out that this is a known issue for my vehicle model made between the years of 2016 and 2020. This a complete safety hazard and concern and should not come at the expense of the vehicle owner.
Corrective Action:
When traveling crossing over a bridge onto a highway, my tire started to shake uncontrollably. I went to a tire shop and they found nothing. Upon traveling recently it happened again while on the highway. This issues has affected my tire pressure sensors. I was informed that this is called shudder bucking and only happens when driving at a high speed. Upon research, I was able to find out that this is a known issue for my vehicle model made between the years of 2016 and 2020. This a complete safety hazard and concern and should not come at the expense of the vehicle owner.
Additional Notes:
When traveling crossing over a bridge onto a highway, my tire started to shake uncontrollably. I went to a tire shop and they found nothing. Upon traveling recently it happened again while on the highway. This issues has affected my tire pressure sensors. I was informed that this is called shudder bucking and only happens when driving at a high speed. Upon research, I was able to find out that this is a known issue for my vehicle model made between the years of 2016 and 2020. This a complete safety hazard and concern and should not come at the expense of the vehicle owner.
Mfg Campaign: 11655997
Recall Date: Apr 22, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Buick Envision. The contact stated that after the vehicle had reached 10,000 miles driven, the transmission failed to immediately shift into drive(D) or 2nd gear while accelerating from being stationary. The check engine, speed sensor, pressure sensor, and solenoid warning lights were illuminated. The vehicle was taken to a certified mechanic who diagnosed that the speed sensor, pressure sensor, and solenoid sensors had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2017 Buick Envision. The contact stated that after the vehicle had reached 10,000 miles driven, the transmission failed to immediately shift into drive(D) or 2nd gear while accelerating from being stationary. The check engine, speed sensor, pressure sensor, and solenoid warning lights were illuminated. The vehicle was taken to a certified mechanic who diagnosed that the speed sensor, pressure sensor, and solenoid sensors had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2017 Buick Envision. The contact stated that after the vehicle had reached 10,000 miles driven, the transmission failed to immediately shift into drive(D) or 2nd gear while accelerating from being stationary. The check engine, speed sensor, pressure sensor, and solenoid warning lights were illuminated. The vehicle was taken to a certified mechanic who diagnosed that the speed sensor, pressure sensor, and solenoid sensors had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,000.
Mfg Campaign: 11643307
Recall Date: Feb 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Buick Envision. The contact stated that after the vehicle had reached 10,000 miles driven, the transmission failed to immediately shift into drive(D) or 2nd gear while accelerating from being stationary. The check engine, speed sensor, pressure sensor, and solenoid warning lights were illuminated. The vehicle was taken to a certified mechanic who diagnosed that the speed sensor, pressure sensor, and solenoid sensors had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2017 Buick Envision. The contact stated that after the vehicle had reached 10,000 miles driven, the transmission failed to immediately shift into drive(D) or 2nd gear while accelerating from being stationary. The check engine, speed sensor, pressure sensor, and solenoid warning lights were illuminated. The vehicle was taken to a certified mechanic who diagnosed that the speed sensor, pressure sensor, and solenoid sensors had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2017 Buick Envision. The contact stated that after the vehicle had reached 10,000 miles driven, the transmission failed to immediately shift into drive(D) or 2nd gear while accelerating from being stationary. The check engine, speed sensor, pressure sensor, and solenoid warning lights were illuminated. The vehicle was taken to a certified mechanic who diagnosed that the speed sensor, pressure sensor, and solenoid sensors had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,000.
Mfg Campaign: 11643307
Recall Date: Feb 18, 2025
General Motors, Llc
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2017 Buick Envision. The contact stated while driving 70 MPH, there was an abnormal sound coming from the windshield and the windshield shattered. The contact called the insurance company to get a list of places to repair the vehicle and provided an estimate for the repair. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 139,463.
Corrective Action:
The contact owns a 2017 Buick Envision. The contact stated while driving 70 MPH, there was an abnormal sound coming from the windshield and the windshield shattered. The contact called the insurance company to get a list of places to repair the vehicle and provided an estimate for the repair. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 139,463.
Additional Notes:
The contact owns a 2017 Buick Envision. The contact stated while driving 70 MPH, there was an abnormal sound coming from the windshield and the windshield shattered. The contact called the insurance company to get a list of places to repair the vehicle and provided an estimate for the repair. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 139,463.
Mfg Campaign: 11640912
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
I used the remote start on my key fob to warm up the vehicle before work. About 10 minutes later, I went to my vehicle to leave, I noticed the car was on fire. I opened the door and saw that the driver seat was on fire. I ran inside the house to get cups of water to put the fire out. Looks like the seat warmer on the driver side failed and ignited the leather seat. My life was at risk since a fire ensued. I was put in danger by having to put the fire out myself before it caused further damage. Also breathing in the fumes of the leather was a potential danger. The problem has not been reproduced. The car is currently at the dealership to be further inspected. No warning signs came up before the fire. No police reports were filed
Corrective Action:
I used the remote start on my key fob to warm up the vehicle before work. About 10 minutes later, I went to my vehicle to leave, I noticed the car was on fire. I opened the door and saw that the driver seat was on fire. I ran inside the house to get cups of water to put the fire out. Looks like the seat warmer on the driver side failed and ignited the leather seat. My life was at risk since a fire ensued. I was put in danger by having to put the fire out myself before it caused further damage. Also breathing in the fumes of the leather was a potential danger. The problem has not been reproduced. The car is currently at the dealership to be further inspected. No warning signs came up before the fire. No police reports were filed
Additional Notes:
I used the remote start on my key fob to warm up the vehicle before work. About 10 minutes later, I went to my vehicle to leave, I noticed the car was on fire. I opened the door and saw that the driver seat was on fire. I ran inside the house to get cups of water to put the fire out. Looks like the seat warmer on the driver side failed and ignited the leather seat. My life was at risk since a fire ensued. I was put in danger by having to put the fire out myself before it caused further damage. Also breathing in the fumes of the leather was a potential danger. The problem has not been reproduced. The car is currently at the dealership to be further inspected. No warning signs came up before the fire. No police reports were filed
Mfg Campaign: 11640965
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2017 Buick Envision. The contact stated that after parking the vehicle in the driveway on a rainy evening, upon entering the vehicle the following day, the contact became aware that the sunroof had opened independently and allowed rainwater to enter the vehicle. The vehicle was taken to the local dealer where the vehicle was diagnosed. The contact was informed that the sun/moon roof motor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.
Corrective Action:
The contact owns a 2017 Buick Envision. The contact stated that after parking the vehicle in the driveway on a rainy evening, upon entering the vehicle the following day, the contact became aware that the sunroof had opened independently and allowed rainwater to enter the vehicle. The vehicle was taken to the local dealer where the vehicle was diagnosed. The contact was informed that the sun/moon roof motor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.
Additional Notes:
The contact owns a 2017 Buick Envision. The contact stated that after parking the vehicle in the driveway on a rainy evening, upon entering the vehicle the following day, the contact became aware that the sunroof had opened independently and allowed rainwater to enter the vehicle. The vehicle was taken to the local dealer where the vehicle was diagnosed. The contact was informed that the sun/moon roof motor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.
Mfg Campaign: 11618980
Recall Date: Oct 9, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
October 2023 my brake on the drivers side ruptured that let to the master cylinder. Lost brake pressure and all brake fluid resulting in no braking ability at all. May 9th 2024 took my vehicle for scheduled maintenance and was told vehicle was in excellent condition. 20 days later the brake line on the passenger side ruptured leading to the master cylinder resulting brake fluid leakage and no brake performance. This issue is a previous recall and should be reinstated. I've spent twelve hundred dollars on repairs for an issue that publicized as an open recall. I could have lost my life and Buick GMC refuse to do anything about it.
Corrective Action:
October 2023 my brake on the drivers side ruptured that let to the master cylinder. Lost brake pressure and all brake fluid resulting in no braking ability at all. May 9th 2024 took my vehicle for scheduled maintenance and was told vehicle was in excellent condition. 20 days later the brake line on the passenger side ruptured leading to the master cylinder resulting brake fluid leakage and no brake performance. This issue is a previous recall and should be reinstated. I've spent twelve hundred dollars on repairs for an issue that publicized as an open recall. I could have lost my life and Buick GMC refuse to do anything about it.
Additional Notes:
October 2023 my brake on the drivers side ruptured that let to the master cylinder. Lost brake pressure and all brake fluid resulting in no braking ability at all. May 9th 2024 took my vehicle for scheduled maintenance and was told vehicle was in excellent condition. 20 days later the brake line on the passenger side ruptured leading to the master cylinder resulting brake fluid leakage and no brake performance. This issue is a previous recall and should be reinstated. I've spent twelve hundred dollars on repairs for an issue that publicized as an open recall. I could have lost my life and Buick GMC refuse to do anything about it.
Mfg Campaign: 11594293
Recall Date: Jun 13, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When I am accelerating at a faster pace, always at 40 mph, my vehicle will start to shake. I have tested it several times now getting onto the interstate, it becomes an issue on the "on ramp" because I have to release the acceleration pedal and then very slowly get up to speed which causes me to not be able to get close enough to the posted speed while on the interstate which in turn causes other drivers to either slow down or try to move in another lane. I took it to my local Buick dealership (Trecek Automotive of Portage) on 4/29/24. They charged me $172.68 for diagnostics which resulted in this: Test drove. Did not feel shaking at first. The harder the vehicle was accelerated, the worse the shaking got. Recommend replacing front CV axle shafts. Cost approx. $1300. At the same time, I had a leak in the left rear axle seal which luckily was under warranty and was replaced. My 2017 Buick Envision has only 56,000 miles on it.
Corrective Action:
When I am accelerating at a faster pace, always at 40 mph, my vehicle will start to shake. I have tested it several times now getting onto the interstate, it becomes an issue on the "on ramp" because I have to release the acceleration pedal and then very slowly get up to speed which causes me to not be able to get close enough to the posted speed while on the interstate which in turn causes other drivers to either slow down or try to move in another lane. I took it to my local Buick dealership (Trecek Automotive of Portage) on 4/29/24. They charged me $172.68 for diagnostics which resulted in this: Test drove. Did not feel shaking at first. The harder the vehicle was accelerated, the worse the shaking got. Recommend replacing front CV axle shafts. Cost approx. $1300. At the same time, I had a leak in the left rear axle seal which luckily was under warranty and was replaced. My 2017 Buick Envision has only 56,000 miles on it.
Additional Notes:
When I am accelerating at a faster pace, always at 40 mph, my vehicle will start to shake. I have tested it several times now getting onto the interstate, it becomes an issue on the "on ramp" because I have to release the acceleration pedal and then very slowly get up to speed which causes me to not be able to get close enough to the posted speed while on the interstate which in turn causes other drivers to either slow down or try to move in another lane. I took it to my local Buick dealership (Trecek Automotive of Portage) on 4/29/24. They charged me $172.68 for diagnostics which resulted in this: Test drove. Did not feel shaking at first. The harder the vehicle was accelerated, the worse the shaking got. Recommend replacing front CV axle shafts. Cost approx. $1300. At the same time, I had a leak in the left rear axle seal which luckily was under warranty and was replaced. My 2017 Buick Envision has only 56,000 miles on it.
Mfg Campaign: 11592175
Recall Date: Jun 3, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vacuum pump failed, causing the gear to explode, which in turn damaged the cam shaft. Yes, this is available for inspection. The brake was unable to be depressed, requiring extreme force to being able to safely stop at an area that was safe to do so. I turned the car off and it made a funny sound. When I tried to start the car, it would no longer start. The car was towed to my local auto mechanic and then to the closest Buick dealership. The dealership diagnosed the problem outlined above. No warning lights.
Corrective Action:
The vacuum pump failed, causing the gear to explode, which in turn damaged the cam shaft. Yes, this is available for inspection. The brake was unable to be depressed, requiring extreme force to being able to safely stop at an area that was safe to do so. I turned the car off and it made a funny sound. When I tried to start the car, it would no longer start. The car was towed to my local auto mechanic and then to the closest Buick dealership. The dealership diagnosed the problem outlined above. No warning lights.
Additional Notes:
The vacuum pump failed, causing the gear to explode, which in turn damaged the cam shaft. Yes, this is available for inspection. The brake was unable to be depressed, requiring extreme force to being able to safely stop at an area that was safe to do so. I turned the car off and it made a funny sound. When I tried to start the car, it would no longer start. The car was towed to my local auto mechanic and then to the closest Buick dealership. The dealership diagnosed the problem outlined above. No warning lights.
Mfg Campaign: 11574510
Recall Date: Feb 28, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vacuum pump failed, causing the gear to explode, which in turn damaged the cam shaft. Yes, this is available for inspection. The brake was unable to be depressed, requiring extreme force to being able to safely stop at an area that was safe to do so. I turned the car off and it made a funny sound. When I tried to start the car, it would no longer start. The car was towed to my local auto mechanic and then to the closest Buick dealership. The dealership diagnosed the problem outlined above. No warning lights.
Corrective Action:
The vacuum pump failed, causing the gear to explode, which in turn damaged the cam shaft. Yes, this is available for inspection. The brake was unable to be depressed, requiring extreme force to being able to safely stop at an area that was safe to do so. I turned the car off and it made a funny sound. When I tried to start the car, it would no longer start. The car was towed to my local auto mechanic and then to the closest Buick dealership. The dealership diagnosed the problem outlined above. No warning lights.
Additional Notes:
The vacuum pump failed, causing the gear to explode, which in turn damaged the cam shaft. Yes, this is available for inspection. The brake was unable to be depressed, requiring extreme force to being able to safely stop at an area that was safe to do so. I turned the car off and it made a funny sound. When I tried to start the car, it would no longer start. The car was towed to my local auto mechanic and then to the closest Buick dealership. The dealership diagnosed the problem outlined above. No warning lights.
Mfg Campaign: 11574510
Recall Date: Feb 28, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vacuum pump failed, causing the gear to explode, which in turn damaged the cam shaft. Yes, this is available for inspection. The brake was unable to be depressed, requiring extreme force to being able to safely stop at an area that was safe to do so. I turned the car off and it made a funny sound. When I tried to start the car, it would no longer start. The car was towed to my local auto mechanic and then to the closest Buick dealership. The dealership diagnosed the problem outlined above. No warning lights.
Corrective Action:
The vacuum pump failed, causing the gear to explode, which in turn damaged the cam shaft. Yes, this is available for inspection. The brake was unable to be depressed, requiring extreme force to being able to safely stop at an area that was safe to do so. I turned the car off and it made a funny sound. When I tried to start the car, it would no longer start. The car was towed to my local auto mechanic and then to the closest Buick dealership. The dealership diagnosed the problem outlined above. No warning lights.
Additional Notes:
The vacuum pump failed, causing the gear to explode, which in turn damaged the cam shaft. Yes, this is available for inspection. The brake was unable to be depressed, requiring extreme force to being able to safely stop at an area that was safe to do so. I turned the car off and it made a funny sound. When I tried to start the car, it would no longer start. The car was towed to my local auto mechanic and then to the closest Buick dealership. The dealership diagnosed the problem outlined above. No warning lights.
Mfg Campaign: 11574510
Recall Date: Feb 28, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was returning home from shopping. As I approached a stop sign, I applied the brakes and the brake pedal went completely to the floor: Fortunately, I was able to stop before entering the intersection. I had the vehicle towed to a nearby Buick dealer to determine the cause of the brake failure. I was told the left front brake line had a hole in it causing total loss of brake fluid - cause unknown. There were no warning lamps or other symptoms of the problem prior to the brake failure. The brake line was replaced by the dealer at significant cost to me.
Corrective Action:
I was returning home from shopping. As I approached a stop sign, I applied the brakes and the brake pedal went completely to the floor: Fortunately, I was able to stop before entering the intersection. I had the vehicle towed to a nearby Buick dealer to determine the cause of the brake failure. I was told the left front brake line had a hole in it causing total loss of brake fluid - cause unknown. There were no warning lamps or other symptoms of the problem prior to the brake failure. The brake line was replaced by the dealer at significant cost to me.
Additional Notes:
I was returning home from shopping. As I approached a stop sign, I applied the brakes and the brake pedal went completely to the floor: Fortunately, I was able to stop before entering the intersection. I had the vehicle towed to a nearby Buick dealer to determine the cause of the brake failure. I was told the left front brake line had a hole in it causing total loss of brake fluid - cause unknown. There were no warning lamps or other symptoms of the problem prior to the brake failure. The brake line was replaced by the dealer at significant cost to me.
Mfg Campaign: 11550644
Recall Date: Oct 18, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Buick Envision. The contact stated while driving at an undisclosed speed, the infotainment system failed intermittently. As a result of the failure, the contact was unable to access important safety features such as the rear camera, side view camera, and Lane Keep Assist. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the infotainment system. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who confirmed the diagnosis. The vehicle was repaired and taken back to the dealer, who was unable to program the new infotainment unit. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2017 Buick Envision. The contact stated while driving at an undisclosed speed, the infotainment system failed intermittently. As a result of the failure, the contact was unable to access important safety features such as the rear camera, side view camera, and Lane Keep Assist. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the infotainment system. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who confirmed the diagnosis. The vehicle was repaired and taken back to the dealer, who was unable to program the new infotainment unit. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2017 Buick Envision. The contact stated while driving at an undisclosed speed, the infotainment system failed intermittently. As a result of the failure, the contact was unable to access important safety features such as the rear camera, side view camera, and Lane Keep Assist. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the infotainment system. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who confirmed the diagnosis. The vehicle was repaired and taken back to the dealer, who was unable to program the new infotainment unit. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Mfg Campaign: 11539931
Recall Date: Aug 21, 2023
General Motors, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
The contact owns a 2017 Buick Envision. The contact stated while driving at an undisclosed speed, the infotainment system failed intermittently. As a result of the failure, the contact was unable to access important safety features such as the rear camera, side view camera, and Lane Keep Assist. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the infotainment system. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who confirmed the diagnosis. The vehicle was repaired and taken back to the dealer, who was unable to program the new infotainment unit. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2017 Buick Envision. The contact stated while driving at an undisclosed speed, the infotainment system failed intermittently. As a result of the failure, the contact was unable to access important safety features such as the rear camera, side view camera, and Lane Keep Assist. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the infotainment system. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who confirmed the diagnosis. The vehicle was repaired and taken back to the dealer, who was unable to program the new infotainment unit. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2017 Buick Envision. The contact stated while driving at an undisclosed speed, the infotainment system failed intermittently. As a result of the failure, the contact was unable to access important safety features such as the rear camera, side view camera, and Lane Keep Assist. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the infotainment system. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who confirmed the diagnosis. The vehicle was repaired and taken back to the dealer, who was unable to program the new infotainment unit. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Mfg Campaign: 11539931
Recall Date: Aug 21, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
This is the second time its happened but today while I was already out my driver side seat belt will not release. No matter what I do, the seat belt will not release. Therefore I had to drive home without a seat belt, which is scary. This same exact thing happened before and I had it fixed at the dealership. I've not had any accidents or anything that would affect the seat belt.
Corrective Action:
This is the second time its happened but today while I was already out my driver side seat belt will not release. No matter what I do, the seat belt will not release. Therefore I had to drive home without a seat belt, which is scary. This same exact thing happened before and I had it fixed at the dealership. I've not had any accidents or anything that would affect the seat belt.
Additional Notes:
This is the second time its happened but today while I was already out my driver side seat belt will not release. No matter what I do, the seat belt will not release. Therefore I had to drive home without a seat belt, which is scary. This same exact thing happened before and I had it fixed at the dealership. I've not had any accidents or anything that would affect the seat belt.
Mfg Campaign: 11528743
Recall Date: Jun 25, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Potential Consequences:
The contact owns a 2017 Buick Envision. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floorboard. The vehicle failed to immediately stop, causing the braking distance to be extended. Upon inspection, there was brake fluid leaking from the front driver’s side wheel. The vehicle was taken to the local mechanic who diagnosed that the front driver’s side brake hose had ruptured causing brake fluid to leak from the vehicle. The brake hose was replaced, and the vehicle was repaired. The contact later experienced the same failure to the front passenger’s side brake hose. The mechanic stated that the rubber hose had detached from the metal coupling. The manufacturer and local dealer were not notified of the failure. The failure mileage was 33,902.
Corrective Action:
The contact owns a 2017 Buick Envision. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floorboard. The vehicle failed to immediately stop, causing the braking distance to be extended. Upon inspection, there was brake fluid leaking from the front driver’s side wheel. The vehicle was taken to the local mechanic who diagnosed that the front driver’s side brake hose had ruptured causing brake fluid to leak from the vehicle. The brake hose was replaced, and the vehicle was repaired. The contact later experienced the same failure to the front passenger’s side brake hose. The mechanic stated that the rubber hose had detached from the metal coupling. The manufacturer and local dealer were not notified of the failure. The failure mileage was 33,902.
Additional Notes:
The contact owns a 2017 Buick Envision. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floorboard. The vehicle failed to immediately stop, causing the braking distance to be extended. Upon inspection, there was brake fluid leaking from the front driver’s side wheel. The vehicle was taken to the local mechanic who diagnosed that the front driver’s side brake hose had ruptured causing brake fluid to leak from the vehicle. The brake hose was replaced, and the vehicle was repaired. The contact later experienced the same failure to the front passenger’s side brake hose. The mechanic stated that the rubber hose had detached from the metal coupling. The manufacturer and local dealer were not notified of the failure. The failure mileage was 33,902.
Mfg Campaign: 11528094
Recall Date: Jun 21, 2023
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