Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. The affected vehicles received a replacement headliner as part of a repair. These service parts might not have had impact energy-absorbing foam blocks attached. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 201, "Occupant protection in interior impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17275
Recall Date: Jun 29, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17239/17258
Recall Date: Jun 27, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles manufactured February 4, 2016, to April 25, 2016. The Tire and Loading Information label may display the incorrect maximum weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 56340
Recall Date: Jul 7, 2016
Consumer Complaints
105 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
For 6 months the vehicle has had the following problems: 1. Car automatically shutting down(unresolved) 2 steering column, wheel locking up(resolved at this time) 3. Interior and panel lights flashing when car shutting down ( unresolved) 4. When applying pressure to gas pedal engine automatically shuts down (unresolved) 5. Check engine light stays on Vehicle has been taken to dealership shop 6 times in the past 6 months. There has not been total resolve especially the fact that the car shuts down when I am driving. The car has multiple warranties. This is a very dangerous situation. I would appreciate your help
Corrective Action:
For 6 months the vehicle has had the following problems: 1. Car automatically shutting down(unresolved) 2 steering column, wheel locking up(resolved at this time) 3. Interior and panel lights flashing when car shutting down ( unresolved) 4. When applying pressure to gas pedal engine automatically shuts down (unresolved) 5. Check engine light stays on Vehicle has been taken to dealership shop 6 times in the past 6 months. There has not been total resolve especially the fact that the car shuts down when I am driving. The car has multiple warranties. This is a very dangerous situation. I would appreciate your help
Additional Notes:
For 6 months the vehicle has had the following problems: 1. Car automatically shutting down(unresolved) 2 steering column, wheel locking up(resolved at this time) 3. Interior and panel lights flashing when car shutting down ( unresolved) 4. When applying pressure to gas pedal engine automatically shuts down (unresolved) 5. Check engine light stays on Vehicle has been taken to dealership shop 6 times in the past 6 months. There has not been total resolve especially the fact that the car shuts down when I am driving. The car has multiple warranties. This is a very dangerous situation. I would appreciate your help
Mfg Campaign: 11457780
Recall Date: Mar 22, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
For 6 months the vehicle has had the following problems: 1. Car automatically shutting down(unresolved) 2 steering column, wheel locking up(resolved at this time) 3. Interior and panel lights flashing when car shutting down ( unresolved) 4. When applying pressure to gas pedal engine automatically shuts down (unresolved) 5. Check engine light stays on Vehicle has been taken to dealership shop 6 times in the past 6 months. There has not been total resolve especially the fact that the car shuts down when I am driving. The car has multiple warranties. This is a very dangerous situation. I would appreciate your help
Corrective Action:
For 6 months the vehicle has had the following problems: 1. Car automatically shutting down(unresolved) 2 steering column, wheel locking up(resolved at this time) 3. Interior and panel lights flashing when car shutting down ( unresolved) 4. When applying pressure to gas pedal engine automatically shuts down (unresolved) 5. Check engine light stays on Vehicle has been taken to dealership shop 6 times in the past 6 months. There has not been total resolve especially the fact that the car shuts down when I am driving. The car has multiple warranties. This is a very dangerous situation. I would appreciate your help
Additional Notes:
For 6 months the vehicle has had the following problems: 1. Car automatically shutting down(unresolved) 2 steering column, wheel locking up(resolved at this time) 3. Interior and panel lights flashing when car shutting down ( unresolved) 4. When applying pressure to gas pedal engine automatically shuts down (unresolved) 5. Check engine light stays on Vehicle has been taken to dealership shop 6 times in the past 6 months. There has not been total resolve especially the fact that the car shuts down when I am driving. The car has multiple warranties. This is a very dangerous situation. I would appreciate your help
Mfg Campaign: 11457780
Recall Date: Mar 22, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Potential Consequences:
The contact owns a 2017 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced intermittent brake failure with the brake warning light illuminated. The driver was able to slow down, pull into a gas station, and stop the vehicle. The vehicle was then towed to a dealer to be diagnosed. The contact was informed of a brake line failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 65,644.
Corrective Action:
The contact owns a 2017 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced intermittent brake failure with the brake warning light illuminated. The driver was able to slow down, pull into a gas station, and stop the vehicle. The vehicle was then towed to a dealer to be diagnosed. The contact was informed of a brake line failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 65,644.
Additional Notes:
The contact owns a 2017 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced intermittent brake failure with the brake warning light illuminated. The driver was able to slow down, pull into a gas station, and stop the vehicle. The vehicle was then towed to a dealer to be diagnosed. The contact was informed of a brake line failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 65,644.
Mfg Campaign: 11454501
Recall Date: Feb 28, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
When the car is in auto engine shut off mode, when the brake is released the steering power assist message displays, the steering wheel locks up, the doors unlock and the interior and exterior lights flash. The car will start back up but it takes a second to start. The car is also starting to not start back up and completely shut off at the light. All of the lights will start flashing. This is highly dangerous as the steering wheel lock almost caused my family to get into a major car accident. The car will be taken to a dealership later this week.
Corrective Action:
When the car is in auto engine shut off mode, when the brake is released the steering power assist message displays, the steering wheel locks up, the doors unlock and the interior and exterior lights flash. The car will start back up but it takes a second to start. The car is also starting to not start back up and completely shut off at the light. All of the lights will start flashing. This is highly dangerous as the steering wheel lock almost caused my family to get into a major car accident. The car will be taken to a dealership later this week.
Additional Notes:
When the car is in auto engine shut off mode, when the brake is released the steering power assist message displays, the steering wheel locks up, the doors unlock and the interior and exterior lights flash. The car will start back up but it takes a second to start. The car is also starting to not start back up and completely shut off at the light. All of the lights will start flashing. This is highly dangerous as the steering wheel lock almost caused my family to get into a major car accident. The car will be taken to a dealership later this week.
Mfg Campaign: 11446993
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the car is in auto engine shut off mode, when the brake is released the steering power assist message displays, the steering wheel locks up, the doors unlock and the interior and exterior lights flash. The car will start back up but it takes a second to start. The car is also starting to not start back up and completely shut off at the light. All of the lights will start flashing. This is highly dangerous as the steering wheel lock almost caused my family to get into a major car accident. The car will be taken to a dealership later this week.
Corrective Action:
When the car is in auto engine shut off mode, when the brake is released the steering power assist message displays, the steering wheel locks up, the doors unlock and the interior and exterior lights flash. The car will start back up but it takes a second to start. The car is also starting to not start back up and completely shut off at the light. All of the lights will start flashing. This is highly dangerous as the steering wheel lock almost caused my family to get into a major car accident. The car will be taken to a dealership later this week.
Additional Notes:
When the car is in auto engine shut off mode, when the brake is released the steering power assist message displays, the steering wheel locks up, the doors unlock and the interior and exterior lights flash. The car will start back up but it takes a second to start. The car is also starting to not start back up and completely shut off at the light. All of the lights will start flashing. This is highly dangerous as the steering wheel lock almost caused my family to get into a major car accident. The car will be taken to a dealership later this week.
Mfg Campaign: 11446993
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When the car is in auto engine shut off mode, when the brake is released the steering power assist message displays, the steering wheel locks up, the doors unlock and the interior and exterior lights flash. The car will start back up but it takes a second to start. The car is also starting to not start back up and completely shut off at the light. All of the lights will start flashing. This is highly dangerous as the steering wheel lock almost caused my family to get into a major car accident. The car will be taken to a dealership later this week.
Corrective Action:
When the car is in auto engine shut off mode, when the brake is released the steering power assist message displays, the steering wheel locks up, the doors unlock and the interior and exterior lights flash. The car will start back up but it takes a second to start. The car is also starting to not start back up and completely shut off at the light. All of the lights will start flashing. This is highly dangerous as the steering wheel lock almost caused my family to get into a major car accident. The car will be taken to a dealership later this week.
Additional Notes:
When the car is in auto engine shut off mode, when the brake is released the steering power assist message displays, the steering wheel locks up, the doors unlock and the interior and exterior lights flash. The car will start back up but it takes a second to start. The car is also starting to not start back up and completely shut off at the light. All of the lights will start flashing. This is highly dangerous as the steering wheel lock almost caused my family to get into a major car accident. The car will be taken to a dealership later this week.
Mfg Campaign: 11446993
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 Buick Envision. The contact stated while driving 45-50 mph, a week after purchasing the vehicle, she noticed that the headlights were significantly dim. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred while driving. The dealer was made aware of the failure and informed the contact a diagnostic test was needed to determine the cause of the failure. The contact stated that she contacted a second dealer, Bell and Bell Buick GMC Trucks (2491 Hwy 9 E, Little River, SC 29566), and was informed that the vehicle needed to be diagnosed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2017 Buick Envision. The contact stated while driving 45-50 mph, a week after purchasing the vehicle, she noticed that the headlights were significantly dim. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred while driving. The dealer was made aware of the failure and informed the contact a diagnostic test was needed to determine the cause of the failure. The contact stated that she contacted a second dealer, Bell and Bell Buick GMC Trucks (2491 Hwy 9 E, Little River, SC 29566), and was informed that the vehicle needed to be diagnosed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2017 Buick Envision. The contact stated while driving 45-50 mph, a week after purchasing the vehicle, she noticed that the headlights were significantly dim. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred while driving. The dealer was made aware of the failure and informed the contact a diagnostic test was needed to determine the cause of the failure. The contact stated that she contacted a second dealer, Bell and Bell Buick GMC Trucks (2491 Hwy 9 E, Little River, SC 29566), and was informed that the vehicle needed to be diagnosed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Mfg Campaign: 11428438
Recall Date: Aug 9, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE FIRST TIME (DEC 27, 2019) MY FAMILY WAS DRIVING ON REGULAR ROADS WHEN IT SUDDENLY SAID ENGINE OVERHEATING. WE PULLED OVER & LOOKED AT THE ENGINE AND COULD SEE COOLANT FLUID SQUIRTING OUT OF THE COOLANT PIPE-THERE WERE TINY HOLES IN THE METAL PIPE ALLOWING THIS LEAKAGE OF FLUID. WE WERE AWAY FROM HOME AND HAD TO WAIT SEVERAL DAYS FOR A REPLACEMENT PART TO BE ORDERED & REPAIRS TO BE DONE. ( IT COST US THOUSANDS BETWEEN THE WORK, OEM BUICK PARTS, AND EXTRA HOTEL DAYS SINCE WE WERE ON VACATION AWAY FROM HOME.) THEY REPLACED THE COOLANT PIPE. NOW AGAIN (APRIL 23, 2021), AFTER DRIVING ABOUT 2 MILES ON A REGULAR ROAD, APPROACHING THE ENTRANCE TO A HIGHWAY, THE CAR SUDDENLY SAID ENGINE OVERHEATING! I STOPPED AND TURNED THE CAR OFF. I WAITED ABOUT 25 MINUTES TILL IT COOLED. THEN I STARTED TO DRIVE AGAIN, VERY SLOWLY & WITH NO AIR CONDITIONER RUNNING. WITHIN ABOUT 3 MINUTES, THE TEMP WAS GOING UP SO I PULLED OVER AND WAITED AGAIN. THIS HAPPENED ONE MORE TIME AS I MADE IT HOME. NOW I CAN'T EVEN DRIVE IT WITHOUT IT QUICKLY SHOWING THE ENGINE OVERHEATING. A PROFESSIONAL MECHANIC REPLACED THE THERMOSTAT & NEW DEXCOOL (ORANGE) COOLANT BUT IT'S STILL OVERHEATING. I HAVE BEEN VERY CAREFUL WITH MAINTAINING MY CAR, REPLACING AND CHANGING FLUIDS IN ACCORDANCE WITH SPECS. MY CAR IS ESSENTIALLY PARALYZED & I'M AFRAID TO DRIVE IT ANYWHERE! CERTAINLY NOT WHAT I EXPECTED FROM A LUXURY VEHICLE SUCH AS THIS POOR QUALITY!! PLEASE NOTE, I HAVE TO FIND MY POETICAL RECEIPTS BUT PROVIDING THE MOST RECENT RECEIPT. ORIGINAL ISSUE MILEAGE WAS ABOUT 58,000
Corrective Action:
THE FIRST TIME (DEC 27, 2019) MY FAMILY WAS DRIVING ON REGULAR ROADS WHEN IT SUDDENLY SAID ENGINE OVERHEATING. WE PULLED OVER & LOOKED AT THE ENGINE AND COULD SEE COOLANT FLUID SQUIRTING OUT OF THE COOLANT PIPE-THERE WERE TINY HOLES IN THE METAL PIPE ALLOWING THIS LEAKAGE OF FLUID. WE WERE AWAY FROM HOME AND HAD TO WAIT SEVERAL DAYS FOR A REPLACEMENT PART TO BE ORDERED & REPAIRS TO BE DONE. ( IT COST US THOUSANDS BETWEEN THE WORK, OEM BUICK PARTS, AND EXTRA HOTEL DAYS SINCE WE WERE ON VACATION AWAY FROM HOME.) THEY REPLACED THE COOLANT PIPE. NOW AGAIN (APRIL 23, 2021), AFTER DRIVING ABOUT 2 MILES ON A REGULAR ROAD, APPROACHING THE ENTRANCE TO A HIGHWAY, THE CAR SUDDENLY SAID ENGINE OVERHEATING! I STOPPED AND TURNED THE CAR OFF. I WAITED ABOUT 25 MINUTES TILL IT COOLED. THEN I STARTED TO DRIVE AGAIN, VERY SLOWLY & WITH NO AIR CONDITIONER RUNNING. WITHIN ABOUT 3 MINUTES, THE TEMP WAS GOING UP SO I PULLED OVER AND WAITED AGAIN. THIS HAPPENED ONE MORE TIME AS I MADE IT HOME. NOW I CAN'T EVEN DRIVE IT WITHOUT IT QUICKLY SHOWING THE ENGINE OVERHEATING. A PROFESSIONAL MECHANIC REPLACED THE THERMOSTAT & NEW DEXCOOL (ORANGE) COOLANT BUT IT'S STILL OVERHEATING. I HAVE BEEN VERY CAREFUL WITH MAINTAINING MY CAR, REPLACING AND CHANGING FLUIDS IN ACCORDANCE WITH SPECS. MY CAR IS ESSENTIALLY PARALYZED & I'M AFRAID TO DRIVE IT ANYWHERE! CERTAINLY NOT WHAT I EXPECTED FROM A LUXURY VEHICLE SUCH AS THIS POOR QUALITY!! PLEASE NOTE, I HAVE TO FIND MY POETICAL RECEIPTS BUT PROVIDING THE MOST RECENT RECEIPT. ORIGINAL ISSUE MILEAGE WAS ABOUT 58,000
Additional Notes:
THE FIRST TIME (DEC 27, 2019) MY FAMILY WAS DRIVING ON REGULAR ROADS WHEN IT SUDDENLY SAID ENGINE OVERHEATING. WE PULLED OVER & LOOKED AT THE ENGINE AND COULD SEE COOLANT FLUID SQUIRTING OUT OF THE COOLANT PIPE-THERE WERE TINY HOLES IN THE METAL PIPE ALLOWING THIS LEAKAGE OF FLUID. WE WERE AWAY FROM HOME AND HAD TO WAIT SEVERAL DAYS FOR A REPLACEMENT PART TO BE ORDERED & REPAIRS TO BE DONE. ( IT COST US THOUSANDS BETWEEN THE WORK, OEM BUICK PARTS, AND EXTRA HOTEL DAYS SINCE WE WERE ON VACATION AWAY FROM HOME.) THEY REPLACED THE COOLANT PIPE. NOW AGAIN (APRIL 23, 2021), AFTER DRIVING ABOUT 2 MILES ON A REGULAR ROAD, APPROACHING THE ENTRANCE TO A HIGHWAY, THE CAR SUDDENLY SAID ENGINE OVERHEATING! I STOPPED AND TURNED THE CAR OFF. I WAITED ABOUT 25 MINUTES TILL IT COOLED. THEN I STARTED TO DRIVE AGAIN, VERY SLOWLY & WITH NO AIR CONDITIONER RUNNING. WITHIN ABOUT 3 MINUTES, THE TEMP WAS GOING UP SO I PULLED OVER AND WAITED AGAIN. THIS HAPPENED ONE MORE TIME AS I MADE IT HOME. NOW I CAN'T EVEN DRIVE IT WITHOUT IT QUICKLY SHOWING THE ENGINE OVERHEATING. A PROFESSIONAL MECHANIC REPLACED THE THERMOSTAT & NEW DEXCOOL (ORANGE) COOLANT BUT IT'S STILL OVERHEATING. I HAVE BEEN VERY CAREFUL WITH MAINTAINING MY CAR, REPLACING AND CHANGING FLUIDS IN ACCORDANCE WITH SPECS. MY CAR IS ESSENTIALLY PARALYZED & I'M AFRAID TO DRIVE IT ANYWHERE! CERTAINLY NOT WHAT I EXPECTED FROM A LUXURY VEHICLE SUCH AS THIS POOR QUALITY!! PLEASE NOTE, I HAVE TO FIND MY POETICAL RECEIPTS BUT PROVIDING THE MOST RECENT RECEIPT. ORIGINAL ISSUE MILEAGE WAS ABOUT 58,000
Mfg Campaign: 11413831
Recall Date: Apr 25, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE FIRST TIME (DEC 27, 2019) MY FAMILY WAS DRIVING ON REGULAR ROADS WHEN IT SUDDENLY SAID ENGINE OVERHEATING. WE PULLED OVER & LOOKED AT THE ENGINE AND COULD SEE COOLANT FLUID SQUIRTING OUT OF THE COOLANT PIPE-THERE WERE TINY HOLES IN THE METAL PIPE ALLOWING THIS LEAKAGE OF FLUID. WE WERE AWAY FROM HOME AND HAD TO WAIT SEVERAL DAYS FOR A REPLACEMENT PART TO BE ORDERED & REPAIRS TO BE DONE. ( IT COST US THOUSANDS BETWEEN THE WORK, OEM BUICK PARTS, AND EXTRA HOTEL DAYS SINCE WE WERE ON VACATION AWAY FROM HOME.) THEY REPLACED THE COOLANT PIPE. NOW AGAIN (APRIL 23, 2021), AFTER DRIVING ABOUT 2 MILES ON A REGULAR ROAD, APPROACHING THE ENTRANCE TO A HIGHWAY, THE CAR SUDDENLY SAID ENGINE OVERHEATING! I STOPPED AND TURNED THE CAR OFF. I WAITED ABOUT 25 MINUTES TILL IT COOLED. THEN I STARTED TO DRIVE AGAIN, VERY SLOWLY & WITH NO AIR CONDITIONER RUNNING. WITHIN ABOUT 3 MINUTES, THE TEMP WAS GOING UP SO I PULLED OVER AND WAITED AGAIN. THIS HAPPENED ONE MORE TIME AS I MADE IT HOME. NOW I CAN'T EVEN DRIVE IT WITHOUT IT QUICKLY SHOWING THE ENGINE OVERHEATING. A PROFESSIONAL MECHANIC REPLACED THE THERMOSTAT & NEW DEXCOOL (ORANGE) COOLANT BUT IT'S STILL OVERHEATING. I HAVE BEEN VERY CAREFUL WITH MAINTAINING MY CAR, REPLACING AND CHANGING FLUIDS IN ACCORDANCE WITH SPECS. MY CAR IS ESSENTIALLY PARALYZED & I'M AFRAID TO DRIVE IT ANYWHERE! CERTAINLY NOT WHAT I EXPECTED FROM A LUXURY VEHICLE SUCH AS THIS POOR QUALITY!! PLEASE NOTE, I HAVE TO FIND MY POETICAL RECEIPTS BUT PROVIDING THE MOST RECENT RECEIPT. ORIGINAL ISSUE MILEAGE WAS ABOUT 58,000
Corrective Action:
THE FIRST TIME (DEC 27, 2019) MY FAMILY WAS DRIVING ON REGULAR ROADS WHEN IT SUDDENLY SAID ENGINE OVERHEATING. WE PULLED OVER & LOOKED AT THE ENGINE AND COULD SEE COOLANT FLUID SQUIRTING OUT OF THE COOLANT PIPE-THERE WERE TINY HOLES IN THE METAL PIPE ALLOWING THIS LEAKAGE OF FLUID. WE WERE AWAY FROM HOME AND HAD TO WAIT SEVERAL DAYS FOR A REPLACEMENT PART TO BE ORDERED & REPAIRS TO BE DONE. ( IT COST US THOUSANDS BETWEEN THE WORK, OEM BUICK PARTS, AND EXTRA HOTEL DAYS SINCE WE WERE ON VACATION AWAY FROM HOME.) THEY REPLACED THE COOLANT PIPE. NOW AGAIN (APRIL 23, 2021), AFTER DRIVING ABOUT 2 MILES ON A REGULAR ROAD, APPROACHING THE ENTRANCE TO A HIGHWAY, THE CAR SUDDENLY SAID ENGINE OVERHEATING! I STOPPED AND TURNED THE CAR OFF. I WAITED ABOUT 25 MINUTES TILL IT COOLED. THEN I STARTED TO DRIVE AGAIN, VERY SLOWLY & WITH NO AIR CONDITIONER RUNNING. WITHIN ABOUT 3 MINUTES, THE TEMP WAS GOING UP SO I PULLED OVER AND WAITED AGAIN. THIS HAPPENED ONE MORE TIME AS I MADE IT HOME. NOW I CAN'T EVEN DRIVE IT WITHOUT IT QUICKLY SHOWING THE ENGINE OVERHEATING. A PROFESSIONAL MECHANIC REPLACED THE THERMOSTAT & NEW DEXCOOL (ORANGE) COOLANT BUT IT'S STILL OVERHEATING. I HAVE BEEN VERY CAREFUL WITH MAINTAINING MY CAR, REPLACING AND CHANGING FLUIDS IN ACCORDANCE WITH SPECS. MY CAR IS ESSENTIALLY PARALYZED & I'M AFRAID TO DRIVE IT ANYWHERE! CERTAINLY NOT WHAT I EXPECTED FROM A LUXURY VEHICLE SUCH AS THIS POOR QUALITY!! PLEASE NOTE, I HAVE TO FIND MY POETICAL RECEIPTS BUT PROVIDING THE MOST RECENT RECEIPT. ORIGINAL ISSUE MILEAGE WAS ABOUT 58,000
Additional Notes:
THE FIRST TIME (DEC 27, 2019) MY FAMILY WAS DRIVING ON REGULAR ROADS WHEN IT SUDDENLY SAID ENGINE OVERHEATING. WE PULLED OVER & LOOKED AT THE ENGINE AND COULD SEE COOLANT FLUID SQUIRTING OUT OF THE COOLANT PIPE-THERE WERE TINY HOLES IN THE METAL PIPE ALLOWING THIS LEAKAGE OF FLUID. WE WERE AWAY FROM HOME AND HAD TO WAIT SEVERAL DAYS FOR A REPLACEMENT PART TO BE ORDERED & REPAIRS TO BE DONE. ( IT COST US THOUSANDS BETWEEN THE WORK, OEM BUICK PARTS, AND EXTRA HOTEL DAYS SINCE WE WERE ON VACATION AWAY FROM HOME.) THEY REPLACED THE COOLANT PIPE. NOW AGAIN (APRIL 23, 2021), AFTER DRIVING ABOUT 2 MILES ON A REGULAR ROAD, APPROACHING THE ENTRANCE TO A HIGHWAY, THE CAR SUDDENLY SAID ENGINE OVERHEATING! I STOPPED AND TURNED THE CAR OFF. I WAITED ABOUT 25 MINUTES TILL IT COOLED. THEN I STARTED TO DRIVE AGAIN, VERY SLOWLY & WITH NO AIR CONDITIONER RUNNING. WITHIN ABOUT 3 MINUTES, THE TEMP WAS GOING UP SO I PULLED OVER AND WAITED AGAIN. THIS HAPPENED ONE MORE TIME AS I MADE IT HOME. NOW I CAN'T EVEN DRIVE IT WITHOUT IT QUICKLY SHOWING THE ENGINE OVERHEATING. A PROFESSIONAL MECHANIC REPLACED THE THERMOSTAT & NEW DEXCOOL (ORANGE) COOLANT BUT IT'S STILL OVERHEATING. I HAVE BEEN VERY CAREFUL WITH MAINTAINING MY CAR, REPLACING AND CHANGING FLUIDS IN ACCORDANCE WITH SPECS. MY CAR IS ESSENTIALLY PARALYZED & I'M AFRAID TO DRIVE IT ANYWHERE! CERTAINLY NOT WHAT I EXPECTED FROM A LUXURY VEHICLE SUCH AS THIS POOR QUALITY!! PLEASE NOTE, I HAVE TO FIND MY POETICAL RECEIPTS BUT PROVIDING THE MOST RECENT RECEIPT. ORIGINAL ISSUE MILEAGE WAS ABOUT 58,000
Mfg Campaign: 11413831
Recall Date: Apr 25, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT WHILE IN HIS HOME WITH THE KEYFOB IN HIS POCKET, HIS DOG KEPT BARKING. THE CONTACT WENT TO THE BACK DOOR TO CHECK ON THE VEHICLE AND DISCOVERED THAT THE VEHICLE HAD BEEN RUNNING. THE CONTACT IMMEDIATELY TURNED THE VEHICLE OFF. THE CONTACT THEN CALLED THE MANUFACTURER AND WAS REFERRED TO THE LOCAL AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR A DIAGNOSTIC TEST. THE CONTACT DECLINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT WHILE IN HIS HOME WITH THE KEYFOB IN HIS POCKET, HIS DOG KEPT BARKING. THE CONTACT WENT TO THE BACK DOOR TO CHECK ON THE VEHICLE AND DISCOVERED THAT THE VEHICLE HAD BEEN RUNNING. THE CONTACT IMMEDIATELY TURNED THE VEHICLE OFF. THE CONTACT THEN CALLED THE MANUFACTURER AND WAS REFERRED TO THE LOCAL AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR A DIAGNOSTIC TEST. THE CONTACT DECLINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT WHILE IN HIS HOME WITH THE KEYFOB IN HIS POCKET, HIS DOG KEPT BARKING. THE CONTACT WENT TO THE BACK DOOR TO CHECK ON THE VEHICLE AND DISCOVERED THAT THE VEHICLE HAD BEEN RUNNING. THE CONTACT IMMEDIATELY TURNED THE VEHICLE OFF. THE CONTACT THEN CALLED THE MANUFACTURER AND WAS REFERRED TO THE LOCAL AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR A DIAGNOSTIC TEST. THE CONTACT DECLINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Mfg Campaign: 11407570
Recall Date: Apr 12, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ALMOST CRASHED MY VEHICLE ON HIGHWAY. WHEN TO TAP MY BRAKES AND BRAKE ASSIST CAME ON THEN MY BRAKES COMPLETELY STOPPED WORKING ALL TOGETHER. EVEN WHEN I ATTEMPTED TO PUSH MY BRAKE PEDAL DOWN IT WAS HARD AS A ROCK BARELY MADE IT INTO THE SHOULDER WITH MY HAZARDS ON. ATTEMPTED TO PUMP THE PEDAL NOTHING - SHUT THE VEHICLE OFF AND LET IT SIT FOR 5 MINUTES TO RESTART STILL NO BRAKES OR ABILITY TO STOP VEHICLE. SCARIEST THING TO HAPPEN. HAVE TO GET VEHICLE TOWED
Corrective Action:
ALMOST CRASHED MY VEHICLE ON HIGHWAY. WHEN TO TAP MY BRAKES AND BRAKE ASSIST CAME ON THEN MY BRAKES COMPLETELY STOPPED WORKING ALL TOGETHER. EVEN WHEN I ATTEMPTED TO PUSH MY BRAKE PEDAL DOWN IT WAS HARD AS A ROCK BARELY MADE IT INTO THE SHOULDER WITH MY HAZARDS ON. ATTEMPTED TO PUMP THE PEDAL NOTHING - SHUT THE VEHICLE OFF AND LET IT SIT FOR 5 MINUTES TO RESTART STILL NO BRAKES OR ABILITY TO STOP VEHICLE. SCARIEST THING TO HAPPEN. HAVE TO GET VEHICLE TOWED
Additional Notes:
ALMOST CRASHED MY VEHICLE ON HIGHWAY. WHEN TO TAP MY BRAKES AND BRAKE ASSIST CAME ON THEN MY BRAKES COMPLETELY STOPPED WORKING ALL TOGETHER. EVEN WHEN I ATTEMPTED TO PUSH MY BRAKE PEDAL DOWN IT WAS HARD AS A ROCK BARELY MADE IT INTO THE SHOULDER WITH MY HAZARDS ON. ATTEMPTED TO PUMP THE PEDAL NOTHING - SHUT THE VEHICLE OFF AND LET IT SIT FOR 5 MINUTES TO RESTART STILL NO BRAKES OR ABILITY TO STOP VEHICLE. SCARIEST THING TO HAPPEN. HAVE TO GET VEHICLE TOWED
Mfg Campaign: 11406327
Recall Date: Apr 4, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.
Corrective Action:
TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.
Additional Notes:
TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.
Mfg Campaign: 11400369
Recall Date: Mar 11, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.
Corrective Action:
TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.
Additional Notes:
TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.
Mfg Campaign: 11400369
Recall Date: Mar 11, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.
Corrective Action:
TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.
Additional Notes:
TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.
Mfg Campaign: 11400369
Recall Date: Mar 11, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY REAR AC UNIT BLOWS HOT AIR NO MATTER WHAT TEMP I CHOOSE OR MODE THAT IS SELECTED. THIS ISSUE WAS FOUND A COUPLE OF DAYS OF PURCHASE IN JANUARY.
Corrective Action:
MY REAR AC UNIT BLOWS HOT AIR NO MATTER WHAT TEMP I CHOOSE OR MODE THAT IS SELECTED. THIS ISSUE WAS FOUND A COUPLE OF DAYS OF PURCHASE IN JANUARY.
Additional Notes:
MY REAR AC UNIT BLOWS HOT AIR NO MATTER WHAT TEMP I CHOOSE OR MODE THAT IS SELECTED. THIS ISSUE WAS FOUND A COUPLE OF DAYS OF PURCHASE IN JANUARY.
Mfg Campaign: 11399877
Recall Date: Mar 9, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY REAR AC UNIT BLOWS HOT AIR NO MATTER WHAT TEMP I CHOOSE OR MODE THAT IS SELECTED. THIS ISSUE WAS FOUND A COUPLE OF DAYS OF PURCHASE IN JANUARY.
Corrective Action:
MY REAR AC UNIT BLOWS HOT AIR NO MATTER WHAT TEMP I CHOOSE OR MODE THAT IS SELECTED. THIS ISSUE WAS FOUND A COUPLE OF DAYS OF PURCHASE IN JANUARY.
Additional Notes:
MY REAR AC UNIT BLOWS HOT AIR NO MATTER WHAT TEMP I CHOOSE OR MODE THAT IS SELECTED. THIS ISSUE WAS FOUND A COUPLE OF DAYS OF PURCHASE IN JANUARY.
Mfg Campaign: 11399877
Recall Date: Mar 9, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES FAILED. BRAKE FLUID LEAK OUT OF A SPLIT BRAKE LINE. I WAS DRIVING CAR FOR MULTIPLE STOPS. NO PROBLEMS. CAME TO A STOP LIGHT PUSH DOWN ON BRAKE. FOUND PRESSURE AND THEN IT RELEASE AND THE PEDAL WENT STRAIGHT TO THE FLOOR. ADDED BRAKE FLUID. IT IMMEDIATELY LEAKED OUT. INVESTIGATION FOUND A SPLIT IN THE BRAKE LINE.
Corrective Action:
BRAKES FAILED. BRAKE FLUID LEAK OUT OF A SPLIT BRAKE LINE. I WAS DRIVING CAR FOR MULTIPLE STOPS. NO PROBLEMS. CAME TO A STOP LIGHT PUSH DOWN ON BRAKE. FOUND PRESSURE AND THEN IT RELEASE AND THE PEDAL WENT STRAIGHT TO THE FLOOR. ADDED BRAKE FLUID. IT IMMEDIATELY LEAKED OUT. INVESTIGATION FOUND A SPLIT IN THE BRAKE LINE.
Additional Notes:
BRAKES FAILED. BRAKE FLUID LEAK OUT OF A SPLIT BRAKE LINE. I WAS DRIVING CAR FOR MULTIPLE STOPS. NO PROBLEMS. CAME TO A STOP LIGHT PUSH DOWN ON BRAKE. FOUND PRESSURE AND THEN IT RELEASE AND THE PEDAL WENT STRAIGHT TO THE FLOOR. ADDED BRAKE FLUID. IT IMMEDIATELY LEAKED OUT. INVESTIGATION FOUND A SPLIT IN THE BRAKE LINE.
Mfg Campaign: 11398881
Recall Date: Mar 3, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS GOING DOWN MY DRIVEWAY (WHICH IS ON A STEEP HILL) AND BRAKES TOTALLY GAVE OUT. LUCKILY NO ONE WAS ON THE ROAD AND I WAS ABLE TO GET THE VEHICLES TO A MECHANIC. MECHANIC FOUND A SMALL PIN HOLE IN RIGHT FRONT BRAKE HOSE WHICH HE FOUND UNUSUAL. ALL BRAKE FLUID LEADED OUT. NEAR THE HOLE WAS A SPRING THAT WRAPS AROUND THE RUBBER BRAKE LINE. IT WAS PRETTY OBVIOUS THE PLACEMENT OF THE SPRING CAUSED THE DAMAGE. THE BRAKE LINE DEVELOPED A HOLE IN IT WHERE THE END OF SPRING TOUCHES RUBBER BRAKE LINE. THE NIGH BEFORE I WAS ON THE INTERSTATE. THIS COULD HAVE BEEN DEVASTATING.
Corrective Action:
WAS GOING DOWN MY DRIVEWAY (WHICH IS ON A STEEP HILL) AND BRAKES TOTALLY GAVE OUT. LUCKILY NO ONE WAS ON THE ROAD AND I WAS ABLE TO GET THE VEHICLES TO A MECHANIC. MECHANIC FOUND A SMALL PIN HOLE IN RIGHT FRONT BRAKE HOSE WHICH HE FOUND UNUSUAL. ALL BRAKE FLUID LEADED OUT. NEAR THE HOLE WAS A SPRING THAT WRAPS AROUND THE RUBBER BRAKE LINE. IT WAS PRETTY OBVIOUS THE PLACEMENT OF THE SPRING CAUSED THE DAMAGE. THE BRAKE LINE DEVELOPED A HOLE IN IT WHERE THE END OF SPRING TOUCHES RUBBER BRAKE LINE. THE NIGH BEFORE I WAS ON THE INTERSTATE. THIS COULD HAVE BEEN DEVASTATING.
Additional Notes:
WAS GOING DOWN MY DRIVEWAY (WHICH IS ON A STEEP HILL) AND BRAKES TOTALLY GAVE OUT. LUCKILY NO ONE WAS ON THE ROAD AND I WAS ABLE TO GET THE VEHICLES TO A MECHANIC. MECHANIC FOUND A SMALL PIN HOLE IN RIGHT FRONT BRAKE HOSE WHICH HE FOUND UNUSUAL. ALL BRAKE FLUID LEADED OUT. NEAR THE HOLE WAS A SPRING THAT WRAPS AROUND THE RUBBER BRAKE LINE. IT WAS PRETTY OBVIOUS THE PLACEMENT OF THE SPRING CAUSED THE DAMAGE. THE BRAKE LINE DEVELOPED A HOLE IN IT WHERE THE END OF SPRING TOUCHES RUBBER BRAKE LINE. THE NIGH BEFORE I WAS ON THE INTERSTATE. THIS COULD HAVE BEEN DEVASTATING.
Mfg Campaign: 11396874
Recall Date: Feb 18, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON AT LEAST 5 DIFFERENT OCCASIONS THE DASH BOARD LIGHTS AND INFOTAINMENT SYSTEM HAVE WENT COMPLETELY BLACK THIS IS AT VARYING SPEEDS FROM 25 MILES TO 60 MILES AND EVEN SITTING AT A STOP LIGHT THIS HAS HAPPENED. WHEN IT DOES HAPPEN ITS ONLY FOR COUPLE SECONDS. THIS HAS ALSO HAPPEN TWICE WHILE MY TEENAGE SON WAS DRIVING AND SCARED HIM QUITE A BIT. MOST RECENTLY WHILE AT A STOP LIGHT I LET MY FOOT OF THE BRAKE AND PUSH GAS I GET A MESSAGE SAYING PARK BRAKE RELEASED THE DOORS UNLOCK THEN LOCK. I TRY TO MOVE THE STEERING WHEEL BUT ITS HARD LIKE IT'S LOCKED I THEN GET MESSAGE SAYING POWER STEERING HAS BEEN REDUCED DRIVE CAREFULLY. THEN A FOLLOWING MESSAGE SAYING ALL WHEEL DRIVE HAS BEEN TURNED OFF. THIS HAS HAPPENED ABOUT 7 OR 8 TIMES RANDOMLY AFTER COMING TO A STOP FOR A RED LIGHT IN WHICH LIGHT TURNS GREEN I TRY TO PROCEED THAN ALL THIS MESSAGES AND WHEEL TIGHTENS AND CAR FEELS LIKE IT STALLS FOR A SECOND.
Corrective Action:
ON AT LEAST 5 DIFFERENT OCCASIONS THE DASH BOARD LIGHTS AND INFOTAINMENT SYSTEM HAVE WENT COMPLETELY BLACK THIS IS AT VARYING SPEEDS FROM 25 MILES TO 60 MILES AND EVEN SITTING AT A STOP LIGHT THIS HAS HAPPENED. WHEN IT DOES HAPPEN ITS ONLY FOR COUPLE SECONDS. THIS HAS ALSO HAPPEN TWICE WHILE MY TEENAGE SON WAS DRIVING AND SCARED HIM QUITE A BIT. MOST RECENTLY WHILE AT A STOP LIGHT I LET MY FOOT OF THE BRAKE AND PUSH GAS I GET A MESSAGE SAYING PARK BRAKE RELEASED THE DOORS UNLOCK THEN LOCK. I TRY TO MOVE THE STEERING WHEEL BUT ITS HARD LIKE IT'S LOCKED I THEN GET MESSAGE SAYING POWER STEERING HAS BEEN REDUCED DRIVE CAREFULLY. THEN A FOLLOWING MESSAGE SAYING ALL WHEEL DRIVE HAS BEEN TURNED OFF. THIS HAS HAPPENED ABOUT 7 OR 8 TIMES RANDOMLY AFTER COMING TO A STOP FOR A RED LIGHT IN WHICH LIGHT TURNS GREEN I TRY TO PROCEED THAN ALL THIS MESSAGES AND WHEEL TIGHTENS AND CAR FEELS LIKE IT STALLS FOR A SECOND.
Additional Notes:
ON AT LEAST 5 DIFFERENT OCCASIONS THE DASH BOARD LIGHTS AND INFOTAINMENT SYSTEM HAVE WENT COMPLETELY BLACK THIS IS AT VARYING SPEEDS FROM 25 MILES TO 60 MILES AND EVEN SITTING AT A STOP LIGHT THIS HAS HAPPENED. WHEN IT DOES HAPPEN ITS ONLY FOR COUPLE SECONDS. THIS HAS ALSO HAPPEN TWICE WHILE MY TEENAGE SON WAS DRIVING AND SCARED HIM QUITE A BIT. MOST RECENTLY WHILE AT A STOP LIGHT I LET MY FOOT OF THE BRAKE AND PUSH GAS I GET A MESSAGE SAYING PARK BRAKE RELEASED THE DOORS UNLOCK THEN LOCK. I TRY TO MOVE THE STEERING WHEEL BUT ITS HARD LIKE IT'S LOCKED I THEN GET MESSAGE SAYING POWER STEERING HAS BEEN REDUCED DRIVE CAREFULLY. THEN A FOLLOWING MESSAGE SAYING ALL WHEEL DRIVE HAS BEEN TURNED OFF. THIS HAS HAPPENED ABOUT 7 OR 8 TIMES RANDOMLY AFTER COMING TO A STOP FOR A RED LIGHT IN WHICH LIGHT TURNS GREEN I TRY TO PROCEED THAN ALL THIS MESSAGES AND WHEEL TIGHTENS AND CAR FEELS LIKE IT STALLS FOR A SECOND.
Mfg Campaign: 11366520
Recall Date: Oct 26, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON AT LEAST 5 DIFFERENT OCCASIONS THE DASH BOARD LIGHTS AND INFOTAINMENT SYSTEM HAVE WENT COMPLETELY BLACK THIS IS AT VARYING SPEEDS FROM 25 MILES TO 60 MILES AND EVEN SITTING AT A STOP LIGHT THIS HAS HAPPENED. WHEN IT DOES HAPPEN ITS ONLY FOR COUPLE SECONDS. THIS HAS ALSO HAPPEN TWICE WHILE MY TEENAGE SON WAS DRIVING AND SCARED HIM QUITE A BIT. MOST RECENTLY WHILE AT A STOP LIGHT I LET MY FOOT OF THE BRAKE AND PUSH GAS I GET A MESSAGE SAYING PARK BRAKE RELEASED THE DOORS UNLOCK THEN LOCK. I TRY TO MOVE THE STEERING WHEEL BUT ITS HARD LIKE IT'S LOCKED I THEN GET MESSAGE SAYING POWER STEERING HAS BEEN REDUCED DRIVE CAREFULLY. THEN A FOLLOWING MESSAGE SAYING ALL WHEEL DRIVE HAS BEEN TURNED OFF. THIS HAS HAPPENED ABOUT 7 OR 8 TIMES RANDOMLY AFTER COMING TO A STOP FOR A RED LIGHT IN WHICH LIGHT TURNS GREEN I TRY TO PROCEED THAN ALL THIS MESSAGES AND WHEEL TIGHTENS AND CAR FEELS LIKE IT STALLS FOR A SECOND.
Corrective Action:
ON AT LEAST 5 DIFFERENT OCCASIONS THE DASH BOARD LIGHTS AND INFOTAINMENT SYSTEM HAVE WENT COMPLETELY BLACK THIS IS AT VARYING SPEEDS FROM 25 MILES TO 60 MILES AND EVEN SITTING AT A STOP LIGHT THIS HAS HAPPENED. WHEN IT DOES HAPPEN ITS ONLY FOR COUPLE SECONDS. THIS HAS ALSO HAPPEN TWICE WHILE MY TEENAGE SON WAS DRIVING AND SCARED HIM QUITE A BIT. MOST RECENTLY WHILE AT A STOP LIGHT I LET MY FOOT OF THE BRAKE AND PUSH GAS I GET A MESSAGE SAYING PARK BRAKE RELEASED THE DOORS UNLOCK THEN LOCK. I TRY TO MOVE THE STEERING WHEEL BUT ITS HARD LIKE IT'S LOCKED I THEN GET MESSAGE SAYING POWER STEERING HAS BEEN REDUCED DRIVE CAREFULLY. THEN A FOLLOWING MESSAGE SAYING ALL WHEEL DRIVE HAS BEEN TURNED OFF. THIS HAS HAPPENED ABOUT 7 OR 8 TIMES RANDOMLY AFTER COMING TO A STOP FOR A RED LIGHT IN WHICH LIGHT TURNS GREEN I TRY TO PROCEED THAN ALL THIS MESSAGES AND WHEEL TIGHTENS AND CAR FEELS LIKE IT STALLS FOR A SECOND.
Additional Notes:
ON AT LEAST 5 DIFFERENT OCCASIONS THE DASH BOARD LIGHTS AND INFOTAINMENT SYSTEM HAVE WENT COMPLETELY BLACK THIS IS AT VARYING SPEEDS FROM 25 MILES TO 60 MILES AND EVEN SITTING AT A STOP LIGHT THIS HAS HAPPENED. WHEN IT DOES HAPPEN ITS ONLY FOR COUPLE SECONDS. THIS HAS ALSO HAPPEN TWICE WHILE MY TEENAGE SON WAS DRIVING AND SCARED HIM QUITE A BIT. MOST RECENTLY WHILE AT A STOP LIGHT I LET MY FOOT OF THE BRAKE AND PUSH GAS I GET A MESSAGE SAYING PARK BRAKE RELEASED THE DOORS UNLOCK THEN LOCK. I TRY TO MOVE THE STEERING WHEEL BUT ITS HARD LIKE IT'S LOCKED I THEN GET MESSAGE SAYING POWER STEERING HAS BEEN REDUCED DRIVE CAREFULLY. THEN A FOLLOWING MESSAGE SAYING ALL WHEEL DRIVE HAS BEEN TURNED OFF. THIS HAS HAPPENED ABOUT 7 OR 8 TIMES RANDOMLY AFTER COMING TO A STOP FOR A RED LIGHT IN WHICH LIGHT TURNS GREEN I TRY TO PROCEED THAN ALL THIS MESSAGES AND WHEEL TIGHTENS AND CAR FEELS LIKE IT STALLS FOR A SECOND.
Mfg Campaign: 11366520
Recall Date: Oct 26, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury