Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. The affected vehicles received a replacement headliner as part of a repair. These service parts might not have had impact energy-absorbing foam blocks attached. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 201, "Occupant protection in interior impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17275
Recall Date: Jun 29, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17239/17258
Recall Date: Jun 27, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles manufactured February 4, 2016, to April 25, 2016. The Tire and Loading Information label may display the incorrect maximum weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 56340
Recall Date: Jul 7, 2016
Consumer Complaints
105 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR HAS ELECTRONIC CHILD SAFETY DOOR LOCKS ACTIVATED WHEN USING THE HARD BUTTON THAT TYPICALLY LOCKS ONLY WINDOWS. WIFE TOOK A NAP IN BACK SEAT ON LUNCH BREAK AT WORK, DIDN'T REALIZE WINDOW LOCK BUTTON WAS ACCIDENTALLY ENGAGED, LOCKED WITH REMOTE FROM BACK SEAT WHILE CAR WAS RUNNING. DOOR REMOTE WOULD NOT ALLOW THE BACK DOORS AND PASSENGER DOOR TO REMAIN LOCKED AND DOOR HANDLES WOULD NOT OPEN FROM INSIDE EVEN WHEN USING THE REMOTE. SHE WAS TRAPPED IN THE BACK. WITH A VERY BAD BACK AND KNEE IT WAS NOT EASY TO CLIMB TO FRONT DRIVER SIDE DOOR TO UNLOCK FROM THERE, THE ONLY PLACE THIS WOULD WORK. IF LOCKING WITH THE REMOTE, UNLOCKING WITH REMOTE SHOULD BE POSSIBLE AND WAS NOT. LITERALLY TRAPPED IN BACK SEAT AND ONLY WAY OUT IS TO GET TO THE FRONT SEAT TO UNLOCK FROM THERE. WHAT IF GRANDMA WAS BACK THERE WHEN SOMETHING HAPPENED LIKE CAR SHUT OFF? VERY BAD SITUATION AND A LIFE SAFETY ISSUE. I'VE NEVER OWNED A CAR THAT HAD ELECTRONIC CHILD LOCKS TIED TO WINDOW LOCK SWITCH. SHOULD NOT BE ALLOWED TO BE TRAPPED IN CAR. *TR
Corrective Action:
CAR HAS ELECTRONIC CHILD SAFETY DOOR LOCKS ACTIVATED WHEN USING THE HARD BUTTON THAT TYPICALLY LOCKS ONLY WINDOWS. WIFE TOOK A NAP IN BACK SEAT ON LUNCH BREAK AT WORK, DIDN'T REALIZE WINDOW LOCK BUTTON WAS ACCIDENTALLY ENGAGED, LOCKED WITH REMOTE FROM BACK SEAT WHILE CAR WAS RUNNING. DOOR REMOTE WOULD NOT ALLOW THE BACK DOORS AND PASSENGER DOOR TO REMAIN LOCKED AND DOOR HANDLES WOULD NOT OPEN FROM INSIDE EVEN WHEN USING THE REMOTE. SHE WAS TRAPPED IN THE BACK. WITH A VERY BAD BACK AND KNEE IT WAS NOT EASY TO CLIMB TO FRONT DRIVER SIDE DOOR TO UNLOCK FROM THERE, THE ONLY PLACE THIS WOULD WORK. IF LOCKING WITH THE REMOTE, UNLOCKING WITH REMOTE SHOULD BE POSSIBLE AND WAS NOT. LITERALLY TRAPPED IN BACK SEAT AND ONLY WAY OUT IS TO GET TO THE FRONT SEAT TO UNLOCK FROM THERE. WHAT IF GRANDMA WAS BACK THERE WHEN SOMETHING HAPPENED LIKE CAR SHUT OFF? VERY BAD SITUATION AND A LIFE SAFETY ISSUE. I'VE NEVER OWNED A CAR THAT HAD ELECTRONIC CHILD LOCKS TIED TO WINDOW LOCK SWITCH. SHOULD NOT BE ALLOWED TO BE TRAPPED IN CAR. *TR
Additional Notes:
CAR HAS ELECTRONIC CHILD SAFETY DOOR LOCKS ACTIVATED WHEN USING THE HARD BUTTON THAT TYPICALLY LOCKS ONLY WINDOWS. WIFE TOOK A NAP IN BACK SEAT ON LUNCH BREAK AT WORK, DIDN'T REALIZE WINDOW LOCK BUTTON WAS ACCIDENTALLY ENGAGED, LOCKED WITH REMOTE FROM BACK SEAT WHILE CAR WAS RUNNING. DOOR REMOTE WOULD NOT ALLOW THE BACK DOORS AND PASSENGER DOOR TO REMAIN LOCKED AND DOOR HANDLES WOULD NOT OPEN FROM INSIDE EVEN WHEN USING THE REMOTE. SHE WAS TRAPPED IN THE BACK. WITH A VERY BAD BACK AND KNEE IT WAS NOT EASY TO CLIMB TO FRONT DRIVER SIDE DOOR TO UNLOCK FROM THERE, THE ONLY PLACE THIS WOULD WORK. IF LOCKING WITH THE REMOTE, UNLOCKING WITH REMOTE SHOULD BE POSSIBLE AND WAS NOT. LITERALLY TRAPPED IN BACK SEAT AND ONLY WAY OUT IS TO GET TO THE FRONT SEAT TO UNLOCK FROM THERE. WHAT IF GRANDMA WAS BACK THERE WHEN SOMETHING HAPPENED LIKE CAR SHUT OFF? VERY BAD SITUATION AND A LIFE SAFETY ISSUE. I'VE NEVER OWNED A CAR THAT HAD ELECTRONIC CHILD LOCKS TIED TO WINDOW LOCK SWITCH. SHOULD NOT BE ALLOWED TO BE TRAPPED IN CAR. *TR
Mfg Campaign: 11153668
Recall Date: Nov 26, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
DASH LIGHTS GO OUT WHEN YOU ARE IN A SHADY AREA. STAY OUT WAY TO LONG. NO WAY TO ADJUST TO MAKE THEM BRIGHT. COLLISION ALERT GOES OFF WHEN YOU ARE NOT NEAR HITTING ANYTHING. CLOCK WENT FROM EST TO WEST COAST TIME. CAR MAKES A KNOCKING SOUND IN THE REAR END. ALSO MAKES A SCRAPPING SOUND. DOESN'T MATTER IF YOUR GOING UP HILL, DOWNHILL, LEFT OR RIGHT. NEVER KNOW WHEN IT WILL DO IT. ALWAYS WHEN THE SPEED IS BETWEEN 45 & 55 MPH. THIS IS THE SECOND BUICK ENVISION THAT WAS REPURCHASED. SAME ISSUE WITH THE FIRST ONE. WORKED ON MANY TIMES BY GARAGE & EVEN A REP SENT FROM BUICK. THE PROBLEM COULD NOT BE FIXED. THIS WAS 18 MONTHS OF ISSUES TO GET A RESOLUTION. HAPPY THAT I HAVE A CHEVY EQUINOX NOW.
Corrective Action:
DASH LIGHTS GO OUT WHEN YOU ARE IN A SHADY AREA. STAY OUT WAY TO LONG. NO WAY TO ADJUST TO MAKE THEM BRIGHT. COLLISION ALERT GOES OFF WHEN YOU ARE NOT NEAR HITTING ANYTHING. CLOCK WENT FROM EST TO WEST COAST TIME. CAR MAKES A KNOCKING SOUND IN THE REAR END. ALSO MAKES A SCRAPPING SOUND. DOESN'T MATTER IF YOUR GOING UP HILL, DOWNHILL, LEFT OR RIGHT. NEVER KNOW WHEN IT WILL DO IT. ALWAYS WHEN THE SPEED IS BETWEEN 45 & 55 MPH. THIS IS THE SECOND BUICK ENVISION THAT WAS REPURCHASED. SAME ISSUE WITH THE FIRST ONE. WORKED ON MANY TIMES BY GARAGE & EVEN A REP SENT FROM BUICK. THE PROBLEM COULD NOT BE FIXED. THIS WAS 18 MONTHS OF ISSUES TO GET A RESOLUTION. HAPPY THAT I HAVE A CHEVY EQUINOX NOW.
Additional Notes:
DASH LIGHTS GO OUT WHEN YOU ARE IN A SHADY AREA. STAY OUT WAY TO LONG. NO WAY TO ADJUST TO MAKE THEM BRIGHT. COLLISION ALERT GOES OFF WHEN YOU ARE NOT NEAR HITTING ANYTHING. CLOCK WENT FROM EST TO WEST COAST TIME. CAR MAKES A KNOCKING SOUND IN THE REAR END. ALSO MAKES A SCRAPPING SOUND. DOESN'T MATTER IF YOUR GOING UP HILL, DOWNHILL, LEFT OR RIGHT. NEVER KNOW WHEN IT WILL DO IT. ALWAYS WHEN THE SPEED IS BETWEEN 45 & 55 MPH. THIS IS THE SECOND BUICK ENVISION THAT WAS REPURCHASED. SAME ISSUE WITH THE FIRST ONE. WORKED ON MANY TIMES BY GARAGE & EVEN A REP SENT FROM BUICK. THE PROBLEM COULD NOT BE FIXED. THIS WAS 18 MONTHS OF ISSUES TO GET A RESOLUTION. HAPPY THAT I HAVE A CHEVY EQUINOX NOW.
Mfg Campaign: 11141596
Recall Date: Oct 20, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DASH LIGHTS GO OUT WHEN YOU ARE IN A SHADY AREA. STAY OUT WAY TO LONG. NO WAY TO ADJUST TO MAKE THEM BRIGHT. COLLISION ALERT GOES OFF WHEN YOU ARE NOT NEAR HITTING ANYTHING. CLOCK WENT FROM EST TO WEST COAST TIME. CAR MAKES A KNOCKING SOUND IN THE REAR END. ALSO MAKES A SCRAPPING SOUND. DOESN'T MATTER IF YOUR GOING UP HILL, DOWNHILL, LEFT OR RIGHT. NEVER KNOW WHEN IT WILL DO IT. ALWAYS WHEN THE SPEED IS BETWEEN 45 & 55 MPH. THIS IS THE SECOND BUICK ENVISION THAT WAS REPURCHASED. SAME ISSUE WITH THE FIRST ONE. WORKED ON MANY TIMES BY GARAGE & EVEN A REP SENT FROM BUICK. THE PROBLEM COULD NOT BE FIXED. THIS WAS 18 MONTHS OF ISSUES TO GET A RESOLUTION. HAPPY THAT I HAVE A CHEVY EQUINOX NOW.
Corrective Action:
DASH LIGHTS GO OUT WHEN YOU ARE IN A SHADY AREA. STAY OUT WAY TO LONG. NO WAY TO ADJUST TO MAKE THEM BRIGHT. COLLISION ALERT GOES OFF WHEN YOU ARE NOT NEAR HITTING ANYTHING. CLOCK WENT FROM EST TO WEST COAST TIME. CAR MAKES A KNOCKING SOUND IN THE REAR END. ALSO MAKES A SCRAPPING SOUND. DOESN'T MATTER IF YOUR GOING UP HILL, DOWNHILL, LEFT OR RIGHT. NEVER KNOW WHEN IT WILL DO IT. ALWAYS WHEN THE SPEED IS BETWEEN 45 & 55 MPH. THIS IS THE SECOND BUICK ENVISION THAT WAS REPURCHASED. SAME ISSUE WITH THE FIRST ONE. WORKED ON MANY TIMES BY GARAGE & EVEN A REP SENT FROM BUICK. THE PROBLEM COULD NOT BE FIXED. THIS WAS 18 MONTHS OF ISSUES TO GET A RESOLUTION. HAPPY THAT I HAVE A CHEVY EQUINOX NOW.
Additional Notes:
DASH LIGHTS GO OUT WHEN YOU ARE IN A SHADY AREA. STAY OUT WAY TO LONG. NO WAY TO ADJUST TO MAKE THEM BRIGHT. COLLISION ALERT GOES OFF WHEN YOU ARE NOT NEAR HITTING ANYTHING. CLOCK WENT FROM EST TO WEST COAST TIME. CAR MAKES A KNOCKING SOUND IN THE REAR END. ALSO MAKES A SCRAPPING SOUND. DOESN'T MATTER IF YOUR GOING UP HILL, DOWNHILL, LEFT OR RIGHT. NEVER KNOW WHEN IT WILL DO IT. ALWAYS WHEN THE SPEED IS BETWEEN 45 & 55 MPH. THIS IS THE SECOND BUICK ENVISION THAT WAS REPURCHASED. SAME ISSUE WITH THE FIRST ONE. WORKED ON MANY TIMES BY GARAGE & EVEN A REP SENT FROM BUICK. THE PROBLEM COULD NOT BE FIXED. THIS WAS 18 MONTHS OF ISSUES TO GET A RESOLUTION. HAPPY THAT I HAVE A CHEVY EQUINOX NOW.
Mfg Campaign: 11141596
Recall Date: Oct 20, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TIRE PRESSURE MONITORING SYSTEM, OR 'TPMS' NOTIFIED ME OF A FLAT TIRE. IT SHOWED LOSS OF TIRE PRESSURE IN THE REAR PASSENGER RIRE, HOWEVER, THE DRIVER REAR TIRE WAS THE ONE THAT WAS FLAT.
Corrective Action:
TIRE PRESSURE MONITORING SYSTEM, OR 'TPMS' NOTIFIED ME OF A FLAT TIRE. IT SHOWED LOSS OF TIRE PRESSURE IN THE REAR PASSENGER RIRE, HOWEVER, THE DRIVER REAR TIRE WAS THE ONE THAT WAS FLAT.
Additional Notes:
TIRE PRESSURE MONITORING SYSTEM, OR 'TPMS' NOTIFIED ME OF A FLAT TIRE. IT SHOWED LOSS OF TIRE PRESSURE IN THE REAR PASSENGER RIRE, HOWEVER, THE DRIVER REAR TIRE WAS THE ONE THAT WAS FLAT.
Mfg Campaign: 11141364
Recall Date: Oct 18, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
TIRE PRESSURE MONITORING SYSTEM, OR 'TPMS' NOTIFIED ME OF A FLAT TIRE. IT SHOWED LOSS OF TIRE PRESSURE IN THE REAR PASSENGER RIRE, HOWEVER, THE DRIVER REAR TIRE WAS THE ONE THAT WAS FLAT.
Corrective Action:
TIRE PRESSURE MONITORING SYSTEM, OR 'TPMS' NOTIFIED ME OF A FLAT TIRE. IT SHOWED LOSS OF TIRE PRESSURE IN THE REAR PASSENGER RIRE, HOWEVER, THE DRIVER REAR TIRE WAS THE ONE THAT WAS FLAT.
Additional Notes:
TIRE PRESSURE MONITORING SYSTEM, OR 'TPMS' NOTIFIED ME OF A FLAT TIRE. IT SHOWED LOSS OF TIRE PRESSURE IN THE REAR PASSENGER RIRE, HOWEVER, THE DRIVER REAR TIRE WAS THE ONE THAT WAS FLAT.
Mfg Campaign: 11141364
Recall Date: Oct 18, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
1 MONTH OLD IT DEVELOPED A VIBRATION/SHIMMY IN THE STEERING AND FELT ON THE FLOOR OF THE CARE THAT COULD BE FELT BY DRIVER AND PASSENGER. SHIMMY STARTED WHEN ACCELERATING AND TURNING AND PROGRESSED TO ALSO WHEN ACCELERATION WHEN DRIVING STRAIGHT AHEAD. IT IS NOW 9 MONTHS OLD AND I CAN FEEL WHILE DRIVING ON THE HIGHWAY AT HIGHER SPEEDS. DEALER CONTACTED BUICK FOR ADVICE SINCE THEY WERE UNSURE WHAT WAS CAUSING THE VIBRATION, TOLD TO REPLACE FRONT AXIL BUT WAS NO BETTER. CONTINUED TO REQUEST REPAIR BUT DEALERSHIP AND BUICK, STATED CAUSE OF PROBLEM UNKOWN AND NO FIX IS IN DEVELOPMENT. TOLD IT WAS A "CHARACTERISTIC OF THE VEHICLE": THE VIBRATION-SHIMMY IS GETTING WORSE AND I AM FEARFUL OF A CATASTROPHIC FAILURE OF WHATEVER PART/PARTS ARE FAULTY. FAULTY PARTS OR DESIGN COULD CAUSE A SERIOUS ACCIDENT WHEN TRAVELING AT HIGH SPEED OR WHEN THE CAR IS IN MOTION AT ANY SPEED. ADDITIONAL DOCUMENTATION AVAILABLE BUT UNABLE TO UPLOAD WILL SUPPLY IF NEEDED.
Corrective Action:
1 MONTH OLD IT DEVELOPED A VIBRATION/SHIMMY IN THE STEERING AND FELT ON THE FLOOR OF THE CARE THAT COULD BE FELT BY DRIVER AND PASSENGER. SHIMMY STARTED WHEN ACCELERATING AND TURNING AND PROGRESSED TO ALSO WHEN ACCELERATION WHEN DRIVING STRAIGHT AHEAD. IT IS NOW 9 MONTHS OLD AND I CAN FEEL WHILE DRIVING ON THE HIGHWAY AT HIGHER SPEEDS. DEALER CONTACTED BUICK FOR ADVICE SINCE THEY WERE UNSURE WHAT WAS CAUSING THE VIBRATION, TOLD TO REPLACE FRONT AXIL BUT WAS NO BETTER. CONTINUED TO REQUEST REPAIR BUT DEALERSHIP AND BUICK, STATED CAUSE OF PROBLEM UNKOWN AND NO FIX IS IN DEVELOPMENT. TOLD IT WAS A "CHARACTERISTIC OF THE VEHICLE": THE VIBRATION-SHIMMY IS GETTING WORSE AND I AM FEARFUL OF A CATASTROPHIC FAILURE OF WHATEVER PART/PARTS ARE FAULTY. FAULTY PARTS OR DESIGN COULD CAUSE A SERIOUS ACCIDENT WHEN TRAVELING AT HIGH SPEED OR WHEN THE CAR IS IN MOTION AT ANY SPEED. ADDITIONAL DOCUMENTATION AVAILABLE BUT UNABLE TO UPLOAD WILL SUPPLY IF NEEDED.
Additional Notes:
1 MONTH OLD IT DEVELOPED A VIBRATION/SHIMMY IN THE STEERING AND FELT ON THE FLOOR OF THE CARE THAT COULD BE FELT BY DRIVER AND PASSENGER. SHIMMY STARTED WHEN ACCELERATING AND TURNING AND PROGRESSED TO ALSO WHEN ACCELERATION WHEN DRIVING STRAIGHT AHEAD. IT IS NOW 9 MONTHS OLD AND I CAN FEEL WHILE DRIVING ON THE HIGHWAY AT HIGHER SPEEDS. DEALER CONTACTED BUICK FOR ADVICE SINCE THEY WERE UNSURE WHAT WAS CAUSING THE VIBRATION, TOLD TO REPLACE FRONT AXIL BUT WAS NO BETTER. CONTINUED TO REQUEST REPAIR BUT DEALERSHIP AND BUICK, STATED CAUSE OF PROBLEM UNKOWN AND NO FIX IS IN DEVELOPMENT. TOLD IT WAS A "CHARACTERISTIC OF THE VEHICLE": THE VIBRATION-SHIMMY IS GETTING WORSE AND I AM FEARFUL OF A CATASTROPHIC FAILURE OF WHATEVER PART/PARTS ARE FAULTY. FAULTY PARTS OR DESIGN COULD CAUSE A SERIOUS ACCIDENT WHEN TRAVELING AT HIGH SPEED OR WHEN THE CAR IS IN MOTION AT ANY SPEED. ADDITIONAL DOCUMENTATION AVAILABLE BUT UNABLE TO UPLOAD WILL SUPPLY IF NEEDED.
Mfg Campaign: 11130260
Recall Date: Sep 18, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS WOBBLING IN THE FRONT END OF CAR WHILE TURNING CORNERS. *LD *JS
Corrective Action:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS WOBBLING IN THE FRONT END OF CAR WHILE TURNING CORNERS. *LD *JS
Additional Notes:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS WOBBLING IN THE FRONT END OF CAR WHILE TURNING CORNERS. *LD *JS
Mfg Campaign: 11119212
Recall Date: Aug 15, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS WOBBLING IN THE FRONT END OF CAR WHILE TURNING CORNERS. *LD *JS
Corrective Action:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS WOBBLING IN THE FRONT END OF CAR WHILE TURNING CORNERS. *LD *JS
Additional Notes:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS WOBBLING IN THE FRONT END OF CAR WHILE TURNING CORNERS. *LD *JS
Mfg Campaign: 11119212
Recall Date: Aug 15, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS WOBBLING IN THE FRONT END OF CAR WHILE TURNING CORNERS. *LD *JS
Corrective Action:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS WOBBLING IN THE FRONT END OF CAR WHILE TURNING CORNERS. *LD *JS
Additional Notes:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS WOBBLING IN THE FRONT END OF CAR WHILE TURNING CORNERS. *LD *JS
Mfg Campaign: 11119212
Recall Date: Aug 15, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VIBRATION DURING LOW SPEED TURNS, ESPECIALLY LEFT-HAND TURNS, AND MORE NOTICEABLE IF ACCELERATING
Corrective Action:
VIBRATION DURING LOW SPEED TURNS, ESPECIALLY LEFT-HAND TURNS, AND MORE NOTICEABLE IF ACCELERATING
Additional Notes:
VIBRATION DURING LOW SPEED TURNS, ESPECIALLY LEFT-HAND TURNS, AND MORE NOTICEABLE IF ACCELERATING
Mfg Campaign: 11102121
Recall Date: Jun 15, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING AT HIGHWAY SPEED REAR TALE GATE OPENED ON IT'S OWN.
Corrective Action:
WHILE DRIVING AT HIGHWAY SPEED REAR TALE GATE OPENED ON IT'S OWN.
Additional Notes:
WHILE DRIVING AT HIGHWAY SPEED REAR TALE GATE OPENED ON IT'S OWN.
Mfg Campaign: 11098173
Recall Date: May 27, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL IF THE CAR IS ALREADY RUNNING, IT WILL ALLOW YOU TO SWITCH OUT OF PARK AND INTO GEAR WITHOUT THE KEY FOB INSIDE THE CAR.
Corrective Action:
TAKATA RECALL IF THE CAR IS ALREADY RUNNING, IT WILL ALLOW YOU TO SWITCH OUT OF PARK AND INTO GEAR WITHOUT THE KEY FOB INSIDE THE CAR.
Additional Notes:
TAKATA RECALL IF THE CAR IS ALREADY RUNNING, IT WILL ALLOW YOU TO SWITCH OUT OF PARK AND INTO GEAR WITHOUT THE KEY FOB INSIDE THE CAR.
Mfg Campaign: 11098092
Recall Date: May 26, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
CAR MAKES A SCRAPPING SOUND. SPENT 32 DAYS, THEN 22 DAYS AT THE GARAGE. AT THE 32 DAYS TORQUE TUBE TO DRIVE SHAFT CHANGED. NOISE CAME BACK. AT 22 DAYS BUICK SENT A FIELD REP. TO WORK ON ENVISION. INVOICE SAID THEY LOOSENED & RETORQUE THE FRAME THAT ATTACHES THE REAR DIFFERENTIAL TO THE UNIT BODY OF THE CAR. WITH MY CASE BUICK CALLED & TOLD ME THE GARAGE CHANGED A CARRIER BEARING. ASKED THE GARAGE WHY THEY SAID THAT. WAS TOLD THEY HAD TO PUT SOMETHING DOWN TO GET PAID. BUICK ENDED UP DOING A REPURCHASE. NOW WE HAVE THE SAME NOISE IN THE REPLACEMENT BUICK ENVISION 2017. ANOTHER ISSUE WITH THIS SUV IS THE DASH LIGHTS. IT'S SUNNY OUT & YOU GET IN A SHADED AREA & THEY GO OUT. DASH IS SO DIM SOMETIMES YOU CAN'T SEE YOUR SPEED OR YOUR GAGES PLUS RADIO. THERE IS A WHEEL TO BRIGHTEN OR DIM THE LIGHTS. YOU ROLL THE WHEEL UP TO HAVE A BRIGHT SETTING & IT ROLLS BACK, LIKE IT'S SPRING LOADED. JULY 14, 2017 WAS THE FIRST TRIP OF MANY TO THE GARAGE. THE NOISE IS SPORADIC. IT DOESN'T MATTER IF YOU ARE GOING UPHILL, DOWN HILL, LEFT OR RIGHT. THE GARAGE KNOW HOW TO MAKE THE NOISE. THEY DRIVE 50 -55 MPH & DROP THE CAR IN LOW. THIS PUTS THE CAR IN 6TH GEAR. WE DON'T DO THAT. IT MAKES THE NOISE. WAS SHOCKED THAT THEY FIGURED OUR HOW TO MAKE THE SCRAPPING SOUND.
Corrective Action:
CAR MAKES A SCRAPPING SOUND. SPENT 32 DAYS, THEN 22 DAYS AT THE GARAGE. AT THE 32 DAYS TORQUE TUBE TO DRIVE SHAFT CHANGED. NOISE CAME BACK. AT 22 DAYS BUICK SENT A FIELD REP. TO WORK ON ENVISION. INVOICE SAID THEY LOOSENED & RETORQUE THE FRAME THAT ATTACHES THE REAR DIFFERENTIAL TO THE UNIT BODY OF THE CAR. WITH MY CASE BUICK CALLED & TOLD ME THE GARAGE CHANGED A CARRIER BEARING. ASKED THE GARAGE WHY THEY SAID THAT. WAS TOLD THEY HAD TO PUT SOMETHING DOWN TO GET PAID. BUICK ENDED UP DOING A REPURCHASE. NOW WE HAVE THE SAME NOISE IN THE REPLACEMENT BUICK ENVISION 2017. ANOTHER ISSUE WITH THIS SUV IS THE DASH LIGHTS. IT'S SUNNY OUT & YOU GET IN A SHADED AREA & THEY GO OUT. DASH IS SO DIM SOMETIMES YOU CAN'T SEE YOUR SPEED OR YOUR GAGES PLUS RADIO. THERE IS A WHEEL TO BRIGHTEN OR DIM THE LIGHTS. YOU ROLL THE WHEEL UP TO HAVE A BRIGHT SETTING & IT ROLLS BACK, LIKE IT'S SPRING LOADED. JULY 14, 2017 WAS THE FIRST TRIP OF MANY TO THE GARAGE. THE NOISE IS SPORADIC. IT DOESN'T MATTER IF YOU ARE GOING UPHILL, DOWN HILL, LEFT OR RIGHT. THE GARAGE KNOW HOW TO MAKE THE NOISE. THEY DRIVE 50 -55 MPH & DROP THE CAR IN LOW. THIS PUTS THE CAR IN 6TH GEAR. WE DON'T DO THAT. IT MAKES THE NOISE. WAS SHOCKED THAT THEY FIGURED OUR HOW TO MAKE THE SCRAPPING SOUND.
Additional Notes:
CAR MAKES A SCRAPPING SOUND. SPENT 32 DAYS, THEN 22 DAYS AT THE GARAGE. AT THE 32 DAYS TORQUE TUBE TO DRIVE SHAFT CHANGED. NOISE CAME BACK. AT 22 DAYS BUICK SENT A FIELD REP. TO WORK ON ENVISION. INVOICE SAID THEY LOOSENED & RETORQUE THE FRAME THAT ATTACHES THE REAR DIFFERENTIAL TO THE UNIT BODY OF THE CAR. WITH MY CASE BUICK CALLED & TOLD ME THE GARAGE CHANGED A CARRIER BEARING. ASKED THE GARAGE WHY THEY SAID THAT. WAS TOLD THEY HAD TO PUT SOMETHING DOWN TO GET PAID. BUICK ENDED UP DOING A REPURCHASE. NOW WE HAVE THE SAME NOISE IN THE REPLACEMENT BUICK ENVISION 2017. ANOTHER ISSUE WITH THIS SUV IS THE DASH LIGHTS. IT'S SUNNY OUT & YOU GET IN A SHADED AREA & THEY GO OUT. DASH IS SO DIM SOMETIMES YOU CAN'T SEE YOUR SPEED OR YOUR GAGES PLUS RADIO. THERE IS A WHEEL TO BRIGHTEN OR DIM THE LIGHTS. YOU ROLL THE WHEEL UP TO HAVE A BRIGHT SETTING & IT ROLLS BACK, LIKE IT'S SPRING LOADED. JULY 14, 2017 WAS THE FIRST TRIP OF MANY TO THE GARAGE. THE NOISE IS SPORADIC. IT DOESN'T MATTER IF YOU ARE GOING UPHILL, DOWN HILL, LEFT OR RIGHT. THE GARAGE KNOW HOW TO MAKE THE NOISE. THEY DRIVE 50 -55 MPH & DROP THE CAR IN LOW. THIS PUTS THE CAR IN 6TH GEAR. WE DON'T DO THAT. IT MAKES THE NOISE. WAS SHOCKED THAT THEY FIGURED OUR HOW TO MAKE THE SCRAPPING SOUND.
Mfg Campaign: 11085066
Recall Date: Apr 14, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
CAR MAKES A SCRAPPING SOUND. SPENT 32 DAYS, THEN 22 DAYS AT THE GARAGE. AT THE 32 DAYS TORQUE TUBE TO DRIVE SHAFT CHANGED. NOISE CAME BACK. AT 22 DAYS BUICK SENT A FIELD REP. TO WORK ON ENVISION. INVOICE SAID THEY LOOSENED & RETORQUE THE FRAME THAT ATTACHES THE REAR DIFFERENTIAL TO THE UNIT BODY OF THE CAR. WITH MY CASE BUICK CALLED & TOLD ME THE GARAGE CHANGED A CARRIER BEARING. ASKED THE GARAGE WHY THEY SAID THAT. WAS TOLD THEY HAD TO PUT SOMETHING DOWN TO GET PAID. BUICK ENDED UP DOING A REPURCHASE. NOW WE HAVE THE SAME NOISE IN THE REPLACEMENT BUICK ENVISION 2017. ANOTHER ISSUE WITH THIS SUV IS THE DASH LIGHTS. IT'S SUNNY OUT & YOU GET IN A SHADED AREA & THEY GO OUT. DASH IS SO DIM SOMETIMES YOU CAN'T SEE YOUR SPEED OR YOUR GAGES PLUS RADIO. THERE IS A WHEEL TO BRIGHTEN OR DIM THE LIGHTS. YOU ROLL THE WHEEL UP TO HAVE A BRIGHT SETTING & IT ROLLS BACK, LIKE IT'S SPRING LOADED. JULY 14, 2017 WAS THE FIRST TRIP OF MANY TO THE GARAGE. THE NOISE IS SPORADIC. IT DOESN'T MATTER IF YOU ARE GOING UPHILL, DOWN HILL, LEFT OR RIGHT. THE GARAGE KNOW HOW TO MAKE THE NOISE. THEY DRIVE 50 -55 MPH & DROP THE CAR IN LOW. THIS PUTS THE CAR IN 6TH GEAR. WE DON'T DO THAT. IT MAKES THE NOISE. WAS SHOCKED THAT THEY FIGURED OUR HOW TO MAKE THE SCRAPPING SOUND.
Corrective Action:
CAR MAKES A SCRAPPING SOUND. SPENT 32 DAYS, THEN 22 DAYS AT THE GARAGE. AT THE 32 DAYS TORQUE TUBE TO DRIVE SHAFT CHANGED. NOISE CAME BACK. AT 22 DAYS BUICK SENT A FIELD REP. TO WORK ON ENVISION. INVOICE SAID THEY LOOSENED & RETORQUE THE FRAME THAT ATTACHES THE REAR DIFFERENTIAL TO THE UNIT BODY OF THE CAR. WITH MY CASE BUICK CALLED & TOLD ME THE GARAGE CHANGED A CARRIER BEARING. ASKED THE GARAGE WHY THEY SAID THAT. WAS TOLD THEY HAD TO PUT SOMETHING DOWN TO GET PAID. BUICK ENDED UP DOING A REPURCHASE. NOW WE HAVE THE SAME NOISE IN THE REPLACEMENT BUICK ENVISION 2017. ANOTHER ISSUE WITH THIS SUV IS THE DASH LIGHTS. IT'S SUNNY OUT & YOU GET IN A SHADED AREA & THEY GO OUT. DASH IS SO DIM SOMETIMES YOU CAN'T SEE YOUR SPEED OR YOUR GAGES PLUS RADIO. THERE IS A WHEEL TO BRIGHTEN OR DIM THE LIGHTS. YOU ROLL THE WHEEL UP TO HAVE A BRIGHT SETTING & IT ROLLS BACK, LIKE IT'S SPRING LOADED. JULY 14, 2017 WAS THE FIRST TRIP OF MANY TO THE GARAGE. THE NOISE IS SPORADIC. IT DOESN'T MATTER IF YOU ARE GOING UPHILL, DOWN HILL, LEFT OR RIGHT. THE GARAGE KNOW HOW TO MAKE THE NOISE. THEY DRIVE 50 -55 MPH & DROP THE CAR IN LOW. THIS PUTS THE CAR IN 6TH GEAR. WE DON'T DO THAT. IT MAKES THE NOISE. WAS SHOCKED THAT THEY FIGURED OUR HOW TO MAKE THE SCRAPPING SOUND.
Additional Notes:
CAR MAKES A SCRAPPING SOUND. SPENT 32 DAYS, THEN 22 DAYS AT THE GARAGE. AT THE 32 DAYS TORQUE TUBE TO DRIVE SHAFT CHANGED. NOISE CAME BACK. AT 22 DAYS BUICK SENT A FIELD REP. TO WORK ON ENVISION. INVOICE SAID THEY LOOSENED & RETORQUE THE FRAME THAT ATTACHES THE REAR DIFFERENTIAL TO THE UNIT BODY OF THE CAR. WITH MY CASE BUICK CALLED & TOLD ME THE GARAGE CHANGED A CARRIER BEARING. ASKED THE GARAGE WHY THEY SAID THAT. WAS TOLD THEY HAD TO PUT SOMETHING DOWN TO GET PAID. BUICK ENDED UP DOING A REPURCHASE. NOW WE HAVE THE SAME NOISE IN THE REPLACEMENT BUICK ENVISION 2017. ANOTHER ISSUE WITH THIS SUV IS THE DASH LIGHTS. IT'S SUNNY OUT & YOU GET IN A SHADED AREA & THEY GO OUT. DASH IS SO DIM SOMETIMES YOU CAN'T SEE YOUR SPEED OR YOUR GAGES PLUS RADIO. THERE IS A WHEEL TO BRIGHTEN OR DIM THE LIGHTS. YOU ROLL THE WHEEL UP TO HAVE A BRIGHT SETTING & IT ROLLS BACK, LIKE IT'S SPRING LOADED. JULY 14, 2017 WAS THE FIRST TRIP OF MANY TO THE GARAGE. THE NOISE IS SPORADIC. IT DOESN'T MATTER IF YOU ARE GOING UPHILL, DOWN HILL, LEFT OR RIGHT. THE GARAGE KNOW HOW TO MAKE THE NOISE. THEY DRIVE 50 -55 MPH & DROP THE CAR IN LOW. THIS PUTS THE CAR IN 6TH GEAR. WE DON'T DO THAT. IT MAKES THE NOISE. WAS SHOCKED THAT THEY FIGURED OUR HOW TO MAKE THE SCRAPPING SOUND.
Mfg Campaign: 11085066
Recall Date: Apr 14, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS TO FRONT DRIVER AND PASSENGER DOOR EDGES BEING RAZOR SHARP. *LD THE CONSUMER STATED THE SHARP DOOR EDGES CAUSED A SEVERE LACERATIONON THE PASSENGER RIGHT LEG. THE CONSMER REQUESTED TO RELEASED FROM THE LEASE AND REIMBURED PAYMENTS MADE *JS.
Corrective Action:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS TO FRONT DRIVER AND PASSENGER DOOR EDGES BEING RAZOR SHARP. *LD THE CONSUMER STATED THE SHARP DOOR EDGES CAUSED A SEVERE LACERATIONON THE PASSENGER RIGHT LEG. THE CONSMER REQUESTED TO RELEASED FROM THE LEASE AND REIMBURED PAYMENTS MADE *JS.
Additional Notes:
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS TO FRONT DRIVER AND PASSENGER DOOR EDGES BEING RAZOR SHARP. *LD THE CONSUMER STATED THE SHARP DOOR EDGES CAUSED A SEVERE LACERATIONON THE PASSENGER RIGHT LEG. THE CONSMER REQUESTED TO RELEASED FROM THE LEASE AND REIMBURED PAYMENTS MADE *JS.
Mfg Campaign: 11074809
Recall Date: Feb 26, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INSTRUMENT PANEL CLUSTER AND INTEGRATED CENTER STACK DISPLAY DETAILS ARE NOT BRIGHT ENOUGH AND DIFFICULT TO SEE DURING THE DAY.
Corrective Action:
THE INSTRUMENT PANEL CLUSTER AND INTEGRATED CENTER STACK DISPLAY DETAILS ARE NOT BRIGHT ENOUGH AND DIFFICULT TO SEE DURING THE DAY.
Additional Notes:
THE INSTRUMENT PANEL CLUSTER AND INTEGRATED CENTER STACK DISPLAY DETAILS ARE NOT BRIGHT ENOUGH AND DIFFICULT TO SEE DURING THE DAY.
Mfg Campaign: 11072021
Recall Date: Feb 10, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ON THIS VEHICLE ARE MOSTLY INADEQUATE. THEY FAIL TO PROVIDE DECENT LIGHTING BEYOND A SHORT DISTANCE IN FRONT OF THE VEHICLE. THE FOG LIGHTS IMPROVE THE SITUATION, BUT WHEN USING HIGH BEAMS YOU'D HAVE BETTER LUCK SEEING AHEAD BY PUTTING A FLASHLIGHT OUT THE WINDOW. MY 2017 ENCORE WITH THE PAN REFLECTIVE HALOGEN LIGHTS ARE MUCH MORE EFFECTIVE THAN THESE MORE EXPENSIVE "TERMINATOR" STYLE HEADLIGHTS. (THE LIGHTS LOOK LIKE TERMINATOR EYES). THIS PRESENTS A MAJOR SAFETY CONCERN BECAUSE YOU CANNOT SEE FAR ENOUGH IN FRONT OF YOU TO SEE WHAT IS AHEAD - AND HIGH BEAMS ARE WORSE THAN LOW BEAMS WITH FOG LIGHTS.
Corrective Action:
THE HEADLIGHTS ON THIS VEHICLE ARE MOSTLY INADEQUATE. THEY FAIL TO PROVIDE DECENT LIGHTING BEYOND A SHORT DISTANCE IN FRONT OF THE VEHICLE. THE FOG LIGHTS IMPROVE THE SITUATION, BUT WHEN USING HIGH BEAMS YOU'D HAVE BETTER LUCK SEEING AHEAD BY PUTTING A FLASHLIGHT OUT THE WINDOW. MY 2017 ENCORE WITH THE PAN REFLECTIVE HALOGEN LIGHTS ARE MUCH MORE EFFECTIVE THAN THESE MORE EXPENSIVE "TERMINATOR" STYLE HEADLIGHTS. (THE LIGHTS LOOK LIKE TERMINATOR EYES). THIS PRESENTS A MAJOR SAFETY CONCERN BECAUSE YOU CANNOT SEE FAR ENOUGH IN FRONT OF YOU TO SEE WHAT IS AHEAD - AND HIGH BEAMS ARE WORSE THAN LOW BEAMS WITH FOG LIGHTS.
Additional Notes:
THE HEADLIGHTS ON THIS VEHICLE ARE MOSTLY INADEQUATE. THEY FAIL TO PROVIDE DECENT LIGHTING BEYOND A SHORT DISTANCE IN FRONT OF THE VEHICLE. THE FOG LIGHTS IMPROVE THE SITUATION, BUT WHEN USING HIGH BEAMS YOU'D HAVE BETTER LUCK SEEING AHEAD BY PUTTING A FLASHLIGHT OUT THE WINDOW. MY 2017 ENCORE WITH THE PAN REFLECTIVE HALOGEN LIGHTS ARE MUCH MORE EFFECTIVE THAN THESE MORE EXPENSIVE "TERMINATOR" STYLE HEADLIGHTS. (THE LIGHTS LOOK LIKE TERMINATOR EYES). THIS PRESENTS A MAJOR SAFETY CONCERN BECAUSE YOU CANNOT SEE FAR ENOUGH IN FRONT OF YOU TO SEE WHAT IS AHEAD - AND HIGH BEAMS ARE WORSE THAN LOW BEAMS WITH FOG LIGHTS.
Mfg Campaign: 11062635
Recall Date: Jan 13, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE INTERIOR LIGHTING FOR THE DASH/RADIO/BACKUP CAMERA/NAV SCREEN ARE ALL DIMMED PREMATURELY IN THE EVENING. YOU'LL ENTER A SHADY AREA AND WHILE STILL VERY BRIGHT OUTSIDE, THE SCREEN DIMS AND ALL OF THE DASH LIGHTS DIM TO THE POINT OF BEING UNUSABLE - ALMOST NON-EXISTENT. SAFETY ISSUE ON BACKUP CAMERA, OR IF TRYING TO VIEW NAV SCREEN AND NEXT TURNS, YOU ARE DRIVING BLIND BECAUSE THE SCREEN IS TOO DARK TO SEE ANYTHING. DEALER CLAIMED TO HAVE BRIGHTENED THE SCREEN, BUT THAT SIMPLY DIDN'T DO ANYTHING. PROBLEM STILL APPARENT. PROBLEM IS THAT THE DIMMING SENSOR IS TOO QUICK TO SWITCH TO NIGHT MODE, AND NIGHT MODE IS OKAY IF IT IS DARK OUTSIDE, IT IS TOO DIM WHEN IT IS ANYTHING BUT COMPLETELY DARK. AND SADLY, THE SENSOR DOESN'T SEEM TO KNOW THIS.
Corrective Action:
THE INTERIOR LIGHTING FOR THE DASH/RADIO/BACKUP CAMERA/NAV SCREEN ARE ALL DIMMED PREMATURELY IN THE EVENING. YOU'LL ENTER A SHADY AREA AND WHILE STILL VERY BRIGHT OUTSIDE, THE SCREEN DIMS AND ALL OF THE DASH LIGHTS DIM TO THE POINT OF BEING UNUSABLE - ALMOST NON-EXISTENT. SAFETY ISSUE ON BACKUP CAMERA, OR IF TRYING TO VIEW NAV SCREEN AND NEXT TURNS, YOU ARE DRIVING BLIND BECAUSE THE SCREEN IS TOO DARK TO SEE ANYTHING. DEALER CLAIMED TO HAVE BRIGHTENED THE SCREEN, BUT THAT SIMPLY DIDN'T DO ANYTHING. PROBLEM STILL APPARENT. PROBLEM IS THAT THE DIMMING SENSOR IS TOO QUICK TO SWITCH TO NIGHT MODE, AND NIGHT MODE IS OKAY IF IT IS DARK OUTSIDE, IT IS TOO DIM WHEN IT IS ANYTHING BUT COMPLETELY DARK. AND SADLY, THE SENSOR DOESN'T SEEM TO KNOW THIS.
Additional Notes:
THE INTERIOR LIGHTING FOR THE DASH/RADIO/BACKUP CAMERA/NAV SCREEN ARE ALL DIMMED PREMATURELY IN THE EVENING. YOU'LL ENTER A SHADY AREA AND WHILE STILL VERY BRIGHT OUTSIDE, THE SCREEN DIMS AND ALL OF THE DASH LIGHTS DIM TO THE POINT OF BEING UNUSABLE - ALMOST NON-EXISTENT. SAFETY ISSUE ON BACKUP CAMERA, OR IF TRYING TO VIEW NAV SCREEN AND NEXT TURNS, YOU ARE DRIVING BLIND BECAUSE THE SCREEN IS TOO DARK TO SEE ANYTHING. DEALER CLAIMED TO HAVE BRIGHTENED THE SCREEN, BUT THAT SIMPLY DIDN'T DO ANYTHING. PROBLEM STILL APPARENT. PROBLEM IS THAT THE DIMMING SENSOR IS TOO QUICK TO SWITCH TO NIGHT MODE, AND NIGHT MODE IS OKAY IF IT IS DARK OUTSIDE, IT IS TOO DIM WHEN IT IS ANYTHING BUT COMPLETELY DARK. AND SADLY, THE SENSOR DOESN'T SEEM TO KNOW THIS.
Mfg Campaign: 11062634
Recall Date: Jan 13, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THERE IS A PROBLEM WITH THE EXHAUST SYSTEM OR MAYBE NOT, WITH A HORRENDOUS GROANING RATTLE THAT OCCURS WITHIN SPECIFIC PARAMETERS. AT ABOUT 45-50MPH, IF CRUISING WITH ALMOST NO ACCELERATION, WHEN YOU DO ACCELERATE, YOU GET AN AWFUL RATTLE THAT SOUNDS AS THOUGH IT IS COMING FROM THE EXHAUST SYSTEM. IT IS STARTLING AND IN OF ITSELF DOESN'T SEEM TO BE A SAFETY ITEM EXCEPT IT STARTLES YOU. DEALER INDICATED WHEN BROUGHT IN THAT ROAD SALT, SMALL STONES, ETC. HAD SETTLED ON TOP OF THE FUEL TANK AND CAUSED THIS GOD AWFUL SOUND. THEY SAID THEY BLEW IT OUT AND THE PROBLEM DID APPEAR TO BE FIXED - EXCEPT IT TOOK ONLY A WEEK FOR IT TO RETURN. IF WHAT THE DEALER SAID WAS TRUE, THERE IS A GAP BETWEEN THE FUEL TANK AND BODY THAT ALLOWS NORMAL ROAD DEBRIS (SALT, PEBBLES, ETC.) SETTLE UP THERE AND CAUSE THIS CONDITION TO OCCUR. NOT A SAFETY ISSUE EXCEPT IT IS DISTRACTING AND STARTLING WHEN IT OCCURS. COULD BE A SAFETY ISSUE IF OTHER THINGS GET UP THERE, LIKE A RAG OR CLOTH, AND IT RIDES AGAINST THE EXHAUST SYSTEM, WHILE LODGED ABOVE THE FUEL TANK, AND CATCHES FIRE. THAT AS NOT HAPPENED, BUT IMAGINE IT IS POSSIBLE GIVEN THE CIRCUMSTANCES.
Corrective Action:
THERE IS A PROBLEM WITH THE EXHAUST SYSTEM OR MAYBE NOT, WITH A HORRENDOUS GROANING RATTLE THAT OCCURS WITHIN SPECIFIC PARAMETERS. AT ABOUT 45-50MPH, IF CRUISING WITH ALMOST NO ACCELERATION, WHEN YOU DO ACCELERATE, YOU GET AN AWFUL RATTLE THAT SOUNDS AS THOUGH IT IS COMING FROM THE EXHAUST SYSTEM. IT IS STARTLING AND IN OF ITSELF DOESN'T SEEM TO BE A SAFETY ITEM EXCEPT IT STARTLES YOU. DEALER INDICATED WHEN BROUGHT IN THAT ROAD SALT, SMALL STONES, ETC. HAD SETTLED ON TOP OF THE FUEL TANK AND CAUSED THIS GOD AWFUL SOUND. THEY SAID THEY BLEW IT OUT AND THE PROBLEM DID APPEAR TO BE FIXED - EXCEPT IT TOOK ONLY A WEEK FOR IT TO RETURN. IF WHAT THE DEALER SAID WAS TRUE, THERE IS A GAP BETWEEN THE FUEL TANK AND BODY THAT ALLOWS NORMAL ROAD DEBRIS (SALT, PEBBLES, ETC.) SETTLE UP THERE AND CAUSE THIS CONDITION TO OCCUR. NOT A SAFETY ISSUE EXCEPT IT IS DISTRACTING AND STARTLING WHEN IT OCCURS. COULD BE A SAFETY ISSUE IF OTHER THINGS GET UP THERE, LIKE A RAG OR CLOTH, AND IT RIDES AGAINST THE EXHAUST SYSTEM, WHILE LODGED ABOVE THE FUEL TANK, AND CATCHES FIRE. THAT AS NOT HAPPENED, BUT IMAGINE IT IS POSSIBLE GIVEN THE CIRCUMSTANCES.
Additional Notes:
THERE IS A PROBLEM WITH THE EXHAUST SYSTEM OR MAYBE NOT, WITH A HORRENDOUS GROANING RATTLE THAT OCCURS WITHIN SPECIFIC PARAMETERS. AT ABOUT 45-50MPH, IF CRUISING WITH ALMOST NO ACCELERATION, WHEN YOU DO ACCELERATE, YOU GET AN AWFUL RATTLE THAT SOUNDS AS THOUGH IT IS COMING FROM THE EXHAUST SYSTEM. IT IS STARTLING AND IN OF ITSELF DOESN'T SEEM TO BE A SAFETY ITEM EXCEPT IT STARTLES YOU. DEALER INDICATED WHEN BROUGHT IN THAT ROAD SALT, SMALL STONES, ETC. HAD SETTLED ON TOP OF THE FUEL TANK AND CAUSED THIS GOD AWFUL SOUND. THEY SAID THEY BLEW IT OUT AND THE PROBLEM DID APPEAR TO BE FIXED - EXCEPT IT TOOK ONLY A WEEK FOR IT TO RETURN. IF WHAT THE DEALER SAID WAS TRUE, THERE IS A GAP BETWEEN THE FUEL TANK AND BODY THAT ALLOWS NORMAL ROAD DEBRIS (SALT, PEBBLES, ETC.) SETTLE UP THERE AND CAUSE THIS CONDITION TO OCCUR. NOT A SAFETY ISSUE EXCEPT IT IS DISTRACTING AND STARTLING WHEN IT OCCURS. COULD BE A SAFETY ISSUE IF OTHER THINGS GET UP THERE, LIKE A RAG OR CLOTH, AND IT RIDES AGAINST THE EXHAUST SYSTEM, WHILE LODGED ABOVE THE FUEL TANK, AND CATCHES FIRE. THAT AS NOT HAPPENED, BUT IMAGINE IT IS POSSIBLE GIVEN THE CIRCUMSTANCES.
Mfg Campaign: 11062640
Recall Date: Jan 13, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE SHAKES ON EXCELERATION IT IS WORSE TURNING LEFT OR RIGHT BUT ALSO DOES THE SHAKING GOING STRAIGHT,THE DEALER CALLED GM ENGINEERING AND SO FAR THEY HAVE DONE NOTHING IT HAS BEEN A MONTH NOW AND I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM THIS CAR IS AN ALL WHEEL DRIVE ENVISION PREMIUM 2
Corrective Action:
THE VEHICLE SHAKES ON EXCELERATION IT IS WORSE TURNING LEFT OR RIGHT BUT ALSO DOES THE SHAKING GOING STRAIGHT,THE DEALER CALLED GM ENGINEERING AND SO FAR THEY HAVE DONE NOTHING IT HAS BEEN A MONTH NOW AND I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM THIS CAR IS AN ALL WHEEL DRIVE ENVISION PREMIUM 2
Additional Notes:
THE VEHICLE SHAKES ON EXCELERATION IT IS WORSE TURNING LEFT OR RIGHT BUT ALSO DOES THE SHAKING GOING STRAIGHT,THE DEALER CALLED GM ENGINEERING AND SO FAR THEY HAVE DONE NOTHING IT HAS BEEN A MONTH NOW AND I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM THIS CAR IS AN ALL WHEEL DRIVE ENVISION PREMIUM 2
Mfg Campaign: 11045087
Recall Date: Nov 10, 2017
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