Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
29 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2023 Buick Envision. The contact stated while driving approximately 60 MPH, the vehicle lost motive power, decelerated, and no longer accelerated as needed. After drifting to the side roadway, the contact discovered that the check engine warning light was illuminated, and the transmission had erroneously shifted into neutral. The vehicle was later taken to the local dealer to be diagnosed. The contact was informed that the fuel pump module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 3,130.
Corrective Action:
The contact owns a 2023 Buick Envision. The contact stated while driving approximately 60 MPH, the vehicle lost motive power, decelerated, and no longer accelerated as needed. After drifting to the side roadway, the contact discovered that the check engine warning light was illuminated, and the transmission had erroneously shifted into neutral. The vehicle was later taken to the local dealer to be diagnosed. The contact was informed that the fuel pump module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 3,130.
Additional Notes:
The contact owns a 2023 Buick Envision. The contact stated while driving approximately 60 MPH, the vehicle lost motive power, decelerated, and no longer accelerated as needed. After drifting to the side roadway, the contact discovered that the check engine warning light was illuminated, and the transmission had erroneously shifted into neutral. The vehicle was later taken to the local dealer to be diagnosed. The contact was informed that the fuel pump module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 3,130.
Mfg Campaign: 11538424
Recall Date: Aug 14, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Buick Envision. The contact stated while driving approximately 60 MPH, the vehicle lost motive power, decelerated, and no longer accelerated as needed. After drifting to the side roadway, the contact discovered that the check engine warning light was illuminated, and the transmission had erroneously shifted into neutral. The vehicle was later taken to the local dealer to be diagnosed. The contact was informed that the fuel pump module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 3,130.
Corrective Action:
The contact owns a 2023 Buick Envision. The contact stated while driving approximately 60 MPH, the vehicle lost motive power, decelerated, and no longer accelerated as needed. After drifting to the side roadway, the contact discovered that the check engine warning light was illuminated, and the transmission had erroneously shifted into neutral. The vehicle was later taken to the local dealer to be diagnosed. The contact was informed that the fuel pump module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 3,130.
Additional Notes:
The contact owns a 2023 Buick Envision. The contact stated while driving approximately 60 MPH, the vehicle lost motive power, decelerated, and no longer accelerated as needed. After drifting to the side roadway, the contact discovered that the check engine warning light was illuminated, and the transmission had erroneously shifted into neutral. The vehicle was later taken to the local dealer to be diagnosed. The contact was informed that the fuel pump module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 3,130.
Mfg Campaign: 11538424
Recall Date: Aug 14, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Purchase with 20 miles listed from dealer 2023 Envision. Approximately 1 month after purchase, a flapping noise noted to the passenger side between front and rear door. Only occurs over 65 mph on highway. Took to dealer for inspection…said it was my car tag… NO IT IS STILL OCCURRING! Need help in finding this problem .
Corrective Action:
Purchase with 20 miles listed from dealer 2023 Envision. Approximately 1 month after purchase, a flapping noise noted to the passenger side between front and rear door. Only occurs over 65 mph on highway. Took to dealer for inspection…said it was my car tag… NO IT IS STILL OCCURRING! Need help in finding this problem .
Additional Notes:
Purchase with 20 miles listed from dealer 2023 Envision. Approximately 1 month after purchase, a flapping noise noted to the passenger side between front and rear door. Only occurs over 65 mph on highway. Took to dealer for inspection…said it was my car tag… NO IT IS STILL OCCURRING! Need help in finding this problem .
Mfg Campaign: 11537685
Recall Date: Aug 10, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I had the brake fail twice in the past 2 months while driving the vehicle and was not able to stop it. I kept pushing on the break pedal but vehicle wouldn't slow down. I was only able to stop the vehicle by shifting the gear to neutral and letting the car come to stop on its own. While driving along, multiple signs such as malfunction indicator light, brake light, ABS light, traction control, electronic stability control, Forward collision system failure etc lit up on the dashboard and I could no longer slow the vehicle down using the brake pedal. The image of the dashboard with all the lit up signs is attached for your reference. Once the vehicle came to stop, I turned it off and waited to catch my breath. When I turned the vehicle back on, most lights were off but malfunction indicator light was stayed on. However, brake started working. I narrowly avoided hitting a car in front of me on the highway because I couldn't slow down the vehicle. I would have hit the vehicle in front of me if it had slowed down. It put my life along with of those around me on the freeway in danger and it could have turned out a lot worse. I am taking the vehicle to the dealership tomorrow morning. Prior to the brake fail, there were no warning lights, messages, or other symptoms of the problem. The warning lights only came on while I was driving and the brake was no longer working.
Corrective Action:
I had the brake fail twice in the past 2 months while driving the vehicle and was not able to stop it. I kept pushing on the break pedal but vehicle wouldn't slow down. I was only able to stop the vehicle by shifting the gear to neutral and letting the car come to stop on its own. While driving along, multiple signs such as malfunction indicator light, brake light, ABS light, traction control, electronic stability control, Forward collision system failure etc lit up on the dashboard and I could no longer slow the vehicle down using the brake pedal. The image of the dashboard with all the lit up signs is attached for your reference. Once the vehicle came to stop, I turned it off and waited to catch my breath. When I turned the vehicle back on, most lights were off but malfunction indicator light was stayed on. However, brake started working. I narrowly avoided hitting a car in front of me on the highway because I couldn't slow down the vehicle. I would have hit the vehicle in front of me if it had slowed down. It put my life along with of those around me on the freeway in danger and it could have turned out a lot worse. I am taking the vehicle to the dealership tomorrow morning. Prior to the brake fail, there were no warning lights, messages, or other symptoms of the problem. The warning lights only came on while I was driving and the brake was no longer working.
Additional Notes:
I had the brake fail twice in the past 2 months while driving the vehicle and was not able to stop it. I kept pushing on the break pedal but vehicle wouldn't slow down. I was only able to stop the vehicle by shifting the gear to neutral and letting the car come to stop on its own. While driving along, multiple signs such as malfunction indicator light, brake light, ABS light, traction control, electronic stability control, Forward collision system failure etc lit up on the dashboard and I could no longer slow the vehicle down using the brake pedal. The image of the dashboard with all the lit up signs is attached for your reference. Once the vehicle came to stop, I turned it off and waited to catch my breath. When I turned the vehicle back on, most lights were off but malfunction indicator light was stayed on. However, brake started working. I narrowly avoided hitting a car in front of me on the highway because I couldn't slow down the vehicle. I would have hit the vehicle in front of me if it had slowed down. It put my life along with of those around me on the freeway in danger and it could have turned out a lot worse. I am taking the vehicle to the dealership tomorrow morning. Prior to the brake fail, there were no warning lights, messages, or other symptoms of the problem. The warning lights only came on while I was driving and the brake was no longer working.
Mfg Campaign: 11532867
Recall Date: Jul 17, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I had the brake fail twice in the past 2 months while driving the vehicle and was not able to stop it. I kept pushing on the break pedal but vehicle wouldn't slow down. I was only able to stop the vehicle by shifting the gear to neutral and letting the car come to stop on its own. While driving along, multiple signs such as malfunction indicator light, brake light, ABS light, traction control, electronic stability control, Forward collision system failure etc lit up on the dashboard and I could no longer slow the vehicle down using the brake pedal. The image of the dashboard with all the lit up signs is attached for your reference. Once the vehicle came to stop, I turned it off and waited to catch my breath. When I turned the vehicle back on, most lights were off but malfunction indicator light was stayed on. However, brake started working. I narrowly avoided hitting a car in front of me on the highway because I couldn't slow down the vehicle. I would have hit the vehicle in front of me if it had slowed down. It put my life along with of those around me on the freeway in danger and it could have turned out a lot worse. I am taking the vehicle to the dealership tomorrow morning. Prior to the brake fail, there were no warning lights, messages, or other symptoms of the problem. The warning lights only came on while I was driving and the brake was no longer working.
Corrective Action:
I had the brake fail twice in the past 2 months while driving the vehicle and was not able to stop it. I kept pushing on the break pedal but vehicle wouldn't slow down. I was only able to stop the vehicle by shifting the gear to neutral and letting the car come to stop on its own. While driving along, multiple signs such as malfunction indicator light, brake light, ABS light, traction control, electronic stability control, Forward collision system failure etc lit up on the dashboard and I could no longer slow the vehicle down using the brake pedal. The image of the dashboard with all the lit up signs is attached for your reference. Once the vehicle came to stop, I turned it off and waited to catch my breath. When I turned the vehicle back on, most lights were off but malfunction indicator light was stayed on. However, brake started working. I narrowly avoided hitting a car in front of me on the highway because I couldn't slow down the vehicle. I would have hit the vehicle in front of me if it had slowed down. It put my life along with of those around me on the freeway in danger and it could have turned out a lot worse. I am taking the vehicle to the dealership tomorrow morning. Prior to the brake fail, there were no warning lights, messages, or other symptoms of the problem. The warning lights only came on while I was driving and the brake was no longer working.
Additional Notes:
I had the brake fail twice in the past 2 months while driving the vehicle and was not able to stop it. I kept pushing on the break pedal but vehicle wouldn't slow down. I was only able to stop the vehicle by shifting the gear to neutral and letting the car come to stop on its own. While driving along, multiple signs such as malfunction indicator light, brake light, ABS light, traction control, electronic stability control, Forward collision system failure etc lit up on the dashboard and I could no longer slow the vehicle down using the brake pedal. The image of the dashboard with all the lit up signs is attached for your reference. Once the vehicle came to stop, I turned it off and waited to catch my breath. When I turned the vehicle back on, most lights were off but malfunction indicator light was stayed on. However, brake started working. I narrowly avoided hitting a car in front of me on the highway because I couldn't slow down the vehicle. I would have hit the vehicle in front of me if it had slowed down. It put my life along with of those around me on the freeway in danger and it could have turned out a lot worse. I am taking the vehicle to the dealership tomorrow morning. Prior to the brake fail, there were no warning lights, messages, or other symptoms of the problem. The warning lights only came on while I was driving and the brake was no longer working.
Mfg Campaign: 11532867
Recall Date: Jul 17, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Buick Envision. The contact stated that while driving at approximately 40 MPH, the vehicle lost motive power. No warning lights were illuminated, and the vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the ABS control module needed to be replaced. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2023 Buick Envision. The contact stated that while driving at approximately 40 MPH, the vehicle lost motive power. No warning lights were illuminated, and the vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the ABS control module needed to be replaced. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2023 Buick Envision. The contact stated that while driving at approximately 40 MPH, the vehicle lost motive power. No warning lights were illuminated, and the vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the ABS control module needed to be replaced. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.
Mfg Campaign: 11522737
Recall Date: May 18, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2023 Buick Envision. The contact stated that while driving at approximately 40 MPH, the vehicle lost motive power. No warning lights were illuminated, and the vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the ABS control module needed to be replaced. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2023 Buick Envision. The contact stated that while driving at approximately 40 MPH, the vehicle lost motive power. No warning lights were illuminated, and the vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the ABS control module needed to be replaced. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2023 Buick Envision. The contact stated that while driving at approximately 40 MPH, the vehicle lost motive power. No warning lights were illuminated, and the vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the ABS control module needed to be replaced. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.
Mfg Campaign: 11522737
Recall Date: May 18, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Buick Envision. The contact stated while parking the vehicle, the vehicle launched forward without warning, causing the vehicle to drive over the curb. The contact desperately depressed on the brake pedal and the vehicle came to a complete stop, causing damages to the front bumper and underneath the vehicle. The contact was able to park the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the dealer referred the contact to the manufacturer for assistance. The manufacturer was not contacted. The failure mileage was 760.
Corrective Action:
The contact owns a 2023 Buick Envision. The contact stated while parking the vehicle, the vehicle launched forward without warning, causing the vehicle to drive over the curb. The contact desperately depressed on the brake pedal and the vehicle came to a complete stop, causing damages to the front bumper and underneath the vehicle. The contact was able to park the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the dealer referred the contact to the manufacturer for assistance. The manufacturer was not contacted. The failure mileage was 760.
Additional Notes:
The contact owns a 2023 Buick Envision. The contact stated while parking the vehicle, the vehicle launched forward without warning, causing the vehicle to drive over the curb. The contact desperately depressed on the brake pedal and the vehicle came to a complete stop, causing damages to the front bumper and underneath the vehicle. The contact was able to park the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the dealer referred the contact to the manufacturer for assistance. The manufacturer was not contacted. The failure mileage was 760.
Mfg Campaign: 11519458
Recall Date: Apr 28, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Buick Envision. The contact stated while parking the vehicle, the vehicle launched forward without warning, causing the vehicle to drive over the curb. The contact desperately depressed on the brake pedal and the vehicle came to a complete stop, causing damages to the front bumper and underneath the vehicle. The contact was able to park the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the dealer referred the contact to the manufacturer for assistance. The manufacturer was not contacted. The failure mileage was 760.
Corrective Action:
The contact owns a 2023 Buick Envision. The contact stated while parking the vehicle, the vehicle launched forward without warning, causing the vehicle to drive over the curb. The contact desperately depressed on the brake pedal and the vehicle came to a complete stop, causing damages to the front bumper and underneath the vehicle. The contact was able to park the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the dealer referred the contact to the manufacturer for assistance. The manufacturer was not contacted. The failure mileage was 760.
Additional Notes:
The contact owns a 2023 Buick Envision. The contact stated while parking the vehicle, the vehicle launched forward without warning, causing the vehicle to drive over the curb. The contact desperately depressed on the brake pedal and the vehicle came to a complete stop, causing damages to the front bumper and underneath the vehicle. The contact was able to park the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the dealer referred the contact to the manufacturer for assistance. The manufacturer was not contacted. The failure mileage was 760.
Mfg Campaign: 11519458
Recall Date: Apr 28, 2023
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Valencia, CA • 36 yrs
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