Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A232424320
Recall Date: Nov 6, 2023
Consumer Complaints
53 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The DASHBOARD keeps changing while driving, and the dealer states they have fixed it. I have had 2 dashboards replaced since I purchased the car (1 year) and this unsafe while driving my GPS keeps changing while driving. This is VERY UNSAFE! The SUNROOF WILL NOT CLOSE, until the next day. It rains inside my car because it will not close, so I can not use my sunroof PERIOD. This is one of the reasons I purchased the car. NOW, my CHECK ENGINE LIGHT is on for EMISSIONS SYSTEM (IT IS CRITICAL THAT YOU TAKE CARE OF THIS PROMPTLY TO MAINTAIN SAFETY). The dealer held my car for 3 days, and now they state "they requested the part, but no one told them (from the manufacture) that the part is not available due to problems with the current part and they have to rebuild the part, and it's on back order". Now, I'm riding around with a check engine light on until Nobody knows when! I don't trust this dealer, who told me its okay to drive like this AND we will call you when the part comes in. They stated they fixed my dashboard and its still not fixed. They don't know when, they will have the part for my sunroof or my emissions issue, and my dashboard is still not working and I have to borrow someone car to travel because my GPS and Engine light is on. A brand new car and it has been in the shop (6 times) more than any car I have owned. I pay my car not on time and I keep my car serviced, but this not fair to me and I need help please.
Corrective Action:
The DASHBOARD keeps changing while driving, and the dealer states they have fixed it. I have had 2 dashboards replaced since I purchased the car (1 year) and this unsafe while driving my GPS keeps changing while driving. This is VERY UNSAFE! The SUNROOF WILL NOT CLOSE, until the next day. It rains inside my car because it will not close, so I can not use my sunroof PERIOD. This is one of the reasons I purchased the car. NOW, my CHECK ENGINE LIGHT is on for EMISSIONS SYSTEM (IT IS CRITICAL THAT YOU TAKE CARE OF THIS PROMPTLY TO MAINTAIN SAFETY). The dealer held my car for 3 days, and now they state "they requested the part, but no one told them (from the manufacture) that the part is not available due to problems with the current part and they have to rebuild the part, and it's on back order". Now, I'm riding around with a check engine light on until Nobody knows when! I don't trust this dealer, who told me its okay to drive like this AND we will call you when the part comes in. They stated they fixed my dashboard and its still not fixed. They don't know when, they will have the part for my sunroof or my emissions issue, and my dashboard is still not working and I have to borrow someone car to travel because my GPS and Engine light is on. A brand new car and it has been in the shop (6 times) more than any car I have owned. I pay my car not on time and I keep my car serviced, but this not fair to me and I need help please.
Additional Notes:
The DASHBOARD keeps changing while driving, and the dealer states they have fixed it. I have had 2 dashboards replaced since I purchased the car (1 year) and this unsafe while driving my GPS keeps changing while driving. This is VERY UNSAFE! The SUNROOF WILL NOT CLOSE, until the next day. It rains inside my car because it will not close, so I can not use my sunroof PERIOD. This is one of the reasons I purchased the car. NOW, my CHECK ENGINE LIGHT is on for EMISSIONS SYSTEM (IT IS CRITICAL THAT YOU TAKE CARE OF THIS PROMPTLY TO MAINTAIN SAFETY). The dealer held my car for 3 days, and now they state "they requested the part, but no one told them (from the manufacture) that the part is not available due to problems with the current part and they have to rebuild the part, and it's on back order". Now, I'm riding around with a check engine light on until Nobody knows when! I don't trust this dealer, who told me its okay to drive like this AND we will call you when the part comes in. They stated they fixed my dashboard and its still not fixed. They don't know when, they will have the part for my sunroof or my emissions issue, and my dashboard is still not working and I have to borrow someone car to travel because my GPS and Engine light is on. A brand new car and it has been in the shop (6 times) more than any car I have owned. I pay my car not on time and I keep my car serviced, but this not fair to me and I need help please.
Mfg Campaign: 11677142
Recall Date: Jul 30, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The DASHBOARD keeps changing while driving, and the dealer states they have fixed it. I have had 2 dashboards replaced since I purchased the car (1 year) and this unsafe while driving my GPS keeps changing while driving. This is VERY UNSAFE! The SUNROOF WILL NOT CLOSE, until the next day. It rains inside my car because it will not close, so I can not use my sunroof PERIOD. This is one of the reasons I purchased the car. NOW, my CHECK ENGINE LIGHT is on for EMISSIONS SYSTEM (IT IS CRITICAL THAT YOU TAKE CARE OF THIS PROMPTLY TO MAINTAIN SAFETY). The dealer held my car for 3 days, and now they state "they requested the part, but no one told them (from the manufacture) that the part is not available due to problems with the current part and they have to rebuild the part, and it's on back order". Now, I'm riding around with a check engine light on until Nobody knows when! I don't trust this dealer, who told me its okay to drive like this AND we will call you when the part comes in. They stated they fixed my dashboard and its still not fixed. They don't know when, they will have the part for my sunroof or my emissions issue, and my dashboard is still not working and I have to borrow someone car to travel because my GPS and Engine light is on. A brand new car and it has been in the shop (6 times) more than any car I have owned. I pay my car not on time and I keep my car serviced, but this not fair to me and I need help please.
Corrective Action:
The DASHBOARD keeps changing while driving, and the dealer states they have fixed it. I have had 2 dashboards replaced since I purchased the car (1 year) and this unsafe while driving my GPS keeps changing while driving. This is VERY UNSAFE! The SUNROOF WILL NOT CLOSE, until the next day. It rains inside my car because it will not close, so I can not use my sunroof PERIOD. This is one of the reasons I purchased the car. NOW, my CHECK ENGINE LIGHT is on for EMISSIONS SYSTEM (IT IS CRITICAL THAT YOU TAKE CARE OF THIS PROMPTLY TO MAINTAIN SAFETY). The dealer held my car for 3 days, and now they state "they requested the part, but no one told them (from the manufacture) that the part is not available due to problems with the current part and they have to rebuild the part, and it's on back order". Now, I'm riding around with a check engine light on until Nobody knows when! I don't trust this dealer, who told me its okay to drive like this AND we will call you when the part comes in. They stated they fixed my dashboard and its still not fixed. They don't know when, they will have the part for my sunroof or my emissions issue, and my dashboard is still not working and I have to borrow someone car to travel because my GPS and Engine light is on. A brand new car and it has been in the shop (6 times) more than any car I have owned. I pay my car not on time and I keep my car serviced, but this not fair to me and I need help please.
Additional Notes:
The DASHBOARD keeps changing while driving, and the dealer states they have fixed it. I have had 2 dashboards replaced since I purchased the car (1 year) and this unsafe while driving my GPS keeps changing while driving. This is VERY UNSAFE! The SUNROOF WILL NOT CLOSE, until the next day. It rains inside my car because it will not close, so I can not use my sunroof PERIOD. This is one of the reasons I purchased the car. NOW, my CHECK ENGINE LIGHT is on for EMISSIONS SYSTEM (IT IS CRITICAL THAT YOU TAKE CARE OF THIS PROMPTLY TO MAINTAIN SAFETY). The dealer held my car for 3 days, and now they state "they requested the part, but no one told them (from the manufacture) that the part is not available due to problems with the current part and they have to rebuild the part, and it's on back order". Now, I'm riding around with a check engine light on until Nobody knows when! I don't trust this dealer, who told me its okay to drive like this AND we will call you when the part comes in. They stated they fixed my dashboard and its still not fixed. They don't know when, they will have the part for my sunroof or my emissions issue, and my dashboard is still not working and I have to borrow someone car to travel because my GPS and Engine light is on. A brand new car and it has been in the shop (6 times) more than any car I have owned. I pay my car not on time and I keep my car serviced, but this not fair to me and I need help please.
Mfg Campaign: 11677142
Recall Date: Jul 30, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
In April of 2025 the brakes failed at a slow speed of less than five miles per hour, after bumping into a curb in a parking lot. I put the car in reverse and pressed on the brake pedal and again the car did not stop quickly. The brake pedal felt mooshy and went to the floor and it felt like the car coasted to a stop rather than stopping quicker like normal. I put the car in drive and the same thing happened again. I turned off the car, let it sit still for five minutes and then restarted it again. This time I tested the brakes again and the car stopped like normal and the brake pedal felt normal again too. My safety and the safety of others was put at risk because the brake system was not working good enough to stop the car in a normal fashion and could have been in an accident. I took the car to the dealer so they could check it out. They reported that they couldn’t find anything wrong with the brake system or the computer and that they could not duplicate the problem. There were no warning lamps or warning messages or symptoms that appeared before, during or after this incident happened. The car is still available for inspection upon anyone’s request.
Corrective Action:
In April of 2025 the brakes failed at a slow speed of less than five miles per hour, after bumping into a curb in a parking lot. I put the car in reverse and pressed on the brake pedal and again the car did not stop quickly. The brake pedal felt mooshy and went to the floor and it felt like the car coasted to a stop rather than stopping quicker like normal. I put the car in drive and the same thing happened again. I turned off the car, let it sit still for five minutes and then restarted it again. This time I tested the brakes again and the car stopped like normal and the brake pedal felt normal again too. My safety and the safety of others was put at risk because the brake system was not working good enough to stop the car in a normal fashion and could have been in an accident. I took the car to the dealer so they could check it out. They reported that they couldn’t find anything wrong with the brake system or the computer and that they could not duplicate the problem. There were no warning lamps or warning messages or symptoms that appeared before, during or after this incident happened. The car is still available for inspection upon anyone’s request.
Additional Notes:
In April of 2025 the brakes failed at a slow speed of less than five miles per hour, after bumping into a curb in a parking lot. I put the car in reverse and pressed on the brake pedal and again the car did not stop quickly. The brake pedal felt mooshy and went to the floor and it felt like the car coasted to a stop rather than stopping quicker like normal. I put the car in drive and the same thing happened again. I turned off the car, let it sit still for five minutes and then restarted it again. This time I tested the brakes again and the car stopped like normal and the brake pedal felt normal again too. My safety and the safety of others was put at risk because the brake system was not working good enough to stop the car in a normal fashion and could have been in an accident. I took the car to the dealer so they could check it out. They reported that they couldn’t find anything wrong with the brake system or the computer and that they could not duplicate the problem. There were no warning lamps or warning messages or symptoms that appeared before, during or after this incident happened. The car is still available for inspection upon anyone’s request.
Mfg Campaign: 11674508
Recall Date: Jul 18, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUNROOF will not close, and yes, it is available for inspection upon request. Hard to drive because of the pouring down rain, and unable to close sunroof. I have called the dealership and was asked to bring it in for inspection, but the next morning it closed without problem. 2 days later it did the exact same thing. I waited 1 before opening again and when I tried to close the sunroof, it would NOT close again, until the next day. Now, I do not open it all. I have NOT had it inspected by anyone since it looked at the first time. No, warning lamps or messages prior or after since this has started.
Corrective Action:
SUNROOF will not close, and yes, it is available for inspection upon request. Hard to drive because of the pouring down rain, and unable to close sunroof. I have called the dealership and was asked to bring it in for inspection, but the next morning it closed without problem. 2 days later it did the exact same thing. I waited 1 before opening again and when I tried to close the sunroof, it would NOT close again, until the next day. Now, I do not open it all. I have NOT had it inspected by anyone since it looked at the first time. No, warning lamps or messages prior or after since this has started.
Additional Notes:
SUNROOF will not close, and yes, it is available for inspection upon request. Hard to drive because of the pouring down rain, and unable to close sunroof. I have called the dealership and was asked to bring it in for inspection, but the next morning it closed without problem. 2 days later it did the exact same thing. I waited 1 before opening again and when I tried to close the sunroof, it would NOT close again, until the next day. Now, I do not open it all. I have NOT had it inspected by anyone since it looked at the first time. No, warning lamps or messages prior or after since this has started.
Mfg Campaign: 11668861
Recall Date: Jun 24, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The brake lights for this vehicle are located low in the bumper, not in the main taillights, posing a safety hazard. Because the brake lights are not located where other drivers naturally expect to see brake lights, the risk of a reared collision are unnecessarily increased.
Corrective Action:
The brake lights for this vehicle are located low in the bumper, not in the main taillights, posing a safety hazard. Because the brake lights are not located where other drivers naturally expect to see brake lights, the risk of a reared collision are unnecessarily increased.
Additional Notes:
The brake lights for this vehicle are located low in the bumper, not in the main taillights, posing a safety hazard. Because the brake lights are not located where other drivers naturally expect to see brake lights, the risk of a reared collision are unnecessarily increased.
Mfg Campaign: 11663119
Recall Date: May 27, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was delivered to them they called me 30 minutes later saying "no lights are on". I told them I have onstar and if they would like I can send them the alert they sent on my app. The alert is still there which says "Schedule service now". Braking system requires your attention now". I also have snapshots of the warning notice. I don't want a vehicle that has brake issues ..this could have cost me my life.
Corrective Action:
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was delivered to them they called me 30 minutes later saying "no lights are on". I told them I have onstar and if they would like I can send them the alert they sent on my app. The alert is still there which says "Schedule service now". Braking system requires your attention now". I also have snapshots of the warning notice. I don't want a vehicle that has brake issues ..this could have cost me my life.
Additional Notes:
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was delivered to them they called me 30 minutes later saying "no lights are on". I told them I have onstar and if they would like I can send them the alert they sent on my app. The alert is still there which says "Schedule service now". Braking system requires your attention now". I also have snapshots of the warning notice. I don't want a vehicle that has brake issues ..this could have cost me my life.
Mfg Campaign: 11662164
Recall Date: May 20, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was delivered to them they called me 30 minutes later saying "no lights are on". I told them I have onstar and if they would like I can send them the alert they sent on my app. The alert is still there which says "Schedule service now". Braking system requires your attention now". I also have snapshots of the warning notice. I don't want a vehicle that has brake issues ..this could have cost me my life.
Corrective Action:
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was delivered to them they called me 30 minutes later saying "no lights are on". I told them I have onstar and if they would like I can send them the alert they sent on my app. The alert is still there which says "Schedule service now". Braking system requires your attention now". I also have snapshots of the warning notice. I don't want a vehicle that has brake issues ..this could have cost me my life.
Additional Notes:
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was delivered to them they called me 30 minutes later saying "no lights are on". I told them I have onstar and if they would like I can send them the alert they sent on my app. The alert is still there which says "Schedule service now". Braking system requires your attention now". I also have snapshots of the warning notice. I don't want a vehicle that has brake issues ..this could have cost me my life.
Mfg Campaign: 11662164
Recall Date: May 20, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was delivered to them they called me 30 minutes later saying "no lights are on". I told them I have onstar and if they would like I can send them the alert they sent on my app. The alert is still there which says "Schedule service now". Braking system requires your attention now". I also have snapshots of the warning notice. I don't want a vehicle that has brake issues ..this could have cost me my life.
Corrective Action:
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was delivered to them they called me 30 minutes later saying "no lights are on". I told them I have onstar and if they would like I can send them the alert they sent on my app. The alert is still there which says "Schedule service now". Braking system requires your attention now". I also have snapshots of the warning notice. I don't want a vehicle that has brake issues ..this could have cost me my life.
Additional Notes:
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was delivered to them they called me 30 minutes later saying "no lights are on". I told them I have onstar and if they would like I can send them the alert they sent on my app. The alert is still there which says "Schedule service now". Braking system requires your attention now". I also have snapshots of the warning notice. I don't want a vehicle that has brake issues ..this could have cost me my life.
Mfg Campaign: 11662164
Recall Date: May 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Buick Envista. The contact stated that while at a stoplight, the vehicle shut off unintendedly. Additionally, while driving at an undisclosed speed and accelerating, the vehicle stalled. The contact stated that the instrument cluster screen was blank. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the contact was informed that there were no trouble codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was contacted and suggested to the contact that the vehicle be traded. The failure mileage was approximately 7,000.
Corrective Action:
The contact owns a 2024 Buick Envista. The contact stated that while at a stoplight, the vehicle shut off unintendedly. Additionally, while driving at an undisclosed speed and accelerating, the vehicle stalled. The contact stated that the instrument cluster screen was blank. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the contact was informed that there were no trouble codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was contacted and suggested to the contact that the vehicle be traded. The failure mileage was approximately 7,000.
Additional Notes:
The contact owns a 2024 Buick Envista. The contact stated that while at a stoplight, the vehicle shut off unintendedly. Additionally, while driving at an undisclosed speed and accelerating, the vehicle stalled. The contact stated that the instrument cluster screen was blank. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the contact was informed that there were no trouble codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was contacted and suggested to the contact that the vehicle be traded. The failure mileage was approximately 7,000.
Mfg Campaign: 11661005
Recall Date: May 14, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2024 Buick Envista. The contact stated that while at a stoplight, the vehicle shut off unintendedly. Additionally, while driving at an undisclosed speed and accelerating, the vehicle stalled. The contact stated that the instrument cluster screen was blank. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the contact was informed that there were no trouble codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was contacted and suggested to the contact that the vehicle be traded. The failure mileage was approximately 7,000.
Corrective Action:
The contact owns a 2024 Buick Envista. The contact stated that while at a stoplight, the vehicle shut off unintendedly. Additionally, while driving at an undisclosed speed and accelerating, the vehicle stalled. The contact stated that the instrument cluster screen was blank. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the contact was informed that there were no trouble codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was contacted and suggested to the contact that the vehicle be traded. The failure mileage was approximately 7,000.
Additional Notes:
The contact owns a 2024 Buick Envista. The contact stated that while at a stoplight, the vehicle shut off unintendedly. Additionally, while driving at an undisclosed speed and accelerating, the vehicle stalled. The contact stated that the instrument cluster screen was blank. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the contact was informed that there were no trouble codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was contacted and suggested to the contact that the vehicle be traded. The failure mileage was approximately 7,000.
Mfg Campaign: 11661005
Recall Date: May 14, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On four separate occasions now, while driving, the vehicle has completely shutdown. Two times this has happened in a parking lot and was relatively safe when it happened, but the other two times have been while driving on the freeway at freeway speeds. On all occasions, the entire dash will flicker a couple times, while the engine will sputter and then shut off. When this happens ALL systems including brakes, dashboard, engine, and steering are completely inoperable. Twice this has happened on the freeway while moving at freeway speeds. Thankfully, on neither occasion did any accidents or injuries occur, but it could very well have been fatal. On all occasions, the car will remain off and cannot be started again by pushing the ignition button for a period of about 20 to 30 seconds, during which time I cannot steer or stop the vehicle. After about 20 to 30 seconds, the car will turn back on and appear to function normally.
Corrective Action:
On four separate occasions now, while driving, the vehicle has completely shutdown. Two times this has happened in a parking lot and was relatively safe when it happened, but the other two times have been while driving on the freeway at freeway speeds. On all occasions, the entire dash will flicker a couple times, while the engine will sputter and then shut off. When this happens ALL systems including brakes, dashboard, engine, and steering are completely inoperable. Twice this has happened on the freeway while moving at freeway speeds. Thankfully, on neither occasion did any accidents or injuries occur, but it could very well have been fatal. On all occasions, the car will remain off and cannot be started again by pushing the ignition button for a period of about 20 to 30 seconds, during which time I cannot steer or stop the vehicle. After about 20 to 30 seconds, the car will turn back on and appear to function normally.
Additional Notes:
On four separate occasions now, while driving, the vehicle has completely shutdown. Two times this has happened in a parking lot and was relatively safe when it happened, but the other two times have been while driving on the freeway at freeway speeds. On all occasions, the entire dash will flicker a couple times, while the engine will sputter and then shut off. When this happens ALL systems including brakes, dashboard, engine, and steering are completely inoperable. Twice this has happened on the freeway while moving at freeway speeds. Thankfully, on neither occasion did any accidents or injuries occur, but it could very well have been fatal. On all occasions, the car will remain off and cannot be started again by pushing the ignition button for a period of about 20 to 30 seconds, during which time I cannot steer or stop the vehicle. After about 20 to 30 seconds, the car will turn back on and appear to function normally.
Mfg Campaign: 11655653
Recall Date: Apr 19, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On four separate occasions now, while driving, the vehicle has completely shutdown. Two times this has happened in a parking lot and was relatively safe when it happened, but the other two times have been while driving on the freeway at freeway speeds. On all occasions, the entire dash will flicker a couple times, while the engine will sputter and then shut off. When this happens ALL systems including brakes, dashboard, engine, and steering are completely inoperable. Twice this has happened on the freeway while moving at freeway speeds. Thankfully, on neither occasion did any accidents or injuries occur, but it could very well have been fatal. On all occasions, the car will remain off and cannot be started again by pushing the ignition button for a period of about 20 to 30 seconds, during which time I cannot steer or stop the vehicle. After about 20 to 30 seconds, the car will turn back on and appear to function normally.
Corrective Action:
On four separate occasions now, while driving, the vehicle has completely shutdown. Two times this has happened in a parking lot and was relatively safe when it happened, but the other two times have been while driving on the freeway at freeway speeds. On all occasions, the entire dash will flicker a couple times, while the engine will sputter and then shut off. When this happens ALL systems including brakes, dashboard, engine, and steering are completely inoperable. Twice this has happened on the freeway while moving at freeway speeds. Thankfully, on neither occasion did any accidents or injuries occur, but it could very well have been fatal. On all occasions, the car will remain off and cannot be started again by pushing the ignition button for a period of about 20 to 30 seconds, during which time I cannot steer or stop the vehicle. After about 20 to 30 seconds, the car will turn back on and appear to function normally.
Additional Notes:
On four separate occasions now, while driving, the vehicle has completely shutdown. Two times this has happened in a parking lot and was relatively safe when it happened, but the other two times have been while driving on the freeway at freeway speeds. On all occasions, the entire dash will flicker a couple times, while the engine will sputter and then shut off. When this happens ALL systems including brakes, dashboard, engine, and steering are completely inoperable. Twice this has happened on the freeway while moving at freeway speeds. Thankfully, on neither occasion did any accidents or injuries occur, but it could very well have been fatal. On all occasions, the car will remain off and cannot be started again by pushing the ignition button for a period of about 20 to 30 seconds, during which time I cannot steer or stop the vehicle. After about 20 to 30 seconds, the car will turn back on and appear to function normally.
Mfg Campaign: 11655653
Recall Date: Apr 19, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
On four separate occasions now, while driving, the vehicle has completely shutdown. Two times this has happened in a parking lot and was relatively safe when it happened, but the other two times have been while driving on the freeway at freeway speeds. On all occasions, the entire dash will flicker a couple times, while the engine will sputter and then shut off. When this happens ALL systems including brakes, dashboard, engine, and steering are completely inoperable. Twice this has happened on the freeway while moving at freeway speeds. Thankfully, on neither occasion did any accidents or injuries occur, but it could very well have been fatal. On all occasions, the car will remain off and cannot be started again by pushing the ignition button for a period of about 20 to 30 seconds, during which time I cannot steer or stop the vehicle. After about 20 to 30 seconds, the car will turn back on and appear to function normally.
Corrective Action:
On four separate occasions now, while driving, the vehicle has completely shutdown. Two times this has happened in a parking lot and was relatively safe when it happened, but the other two times have been while driving on the freeway at freeway speeds. On all occasions, the entire dash will flicker a couple times, while the engine will sputter and then shut off. When this happens ALL systems including brakes, dashboard, engine, and steering are completely inoperable. Twice this has happened on the freeway while moving at freeway speeds. Thankfully, on neither occasion did any accidents or injuries occur, but it could very well have been fatal. On all occasions, the car will remain off and cannot be started again by pushing the ignition button for a period of about 20 to 30 seconds, during which time I cannot steer or stop the vehicle. After about 20 to 30 seconds, the car will turn back on and appear to function normally.
Additional Notes:
On four separate occasions now, while driving, the vehicle has completely shutdown. Two times this has happened in a parking lot and was relatively safe when it happened, but the other two times have been while driving on the freeway at freeway speeds. On all occasions, the entire dash will flicker a couple times, while the engine will sputter and then shut off. When this happens ALL systems including brakes, dashboard, engine, and steering are completely inoperable. Twice this has happened on the freeway while moving at freeway speeds. Thankfully, on neither occasion did any accidents or injuries occur, but it could very well have been fatal. On all occasions, the car will remain off and cannot be started again by pushing the ignition button for a period of about 20 to 30 seconds, during which time I cannot steer or stop the vehicle. After about 20 to 30 seconds, the car will turn back on and appear to function normally.
Mfg Campaign: 11655653
Recall Date: Apr 19, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The instrument panel intermittently blacks out while driving. I have taken it back to the dealer twice and they are unable to reproduce the issue. The first time, they said it was a software issue and ran an update, but that did not fix the problem. I found online that this is a known issue so I contacted Buick Customer Care. They checked my VIN and said there are no recalls on my car at this time. How can I get my car on the recall list? This is very disturbing and I do not intend to drive the car until this can be rectified. Please help!
Corrective Action:
The instrument panel intermittently blacks out while driving. I have taken it back to the dealer twice and they are unable to reproduce the issue. The first time, they said it was a software issue and ran an update, but that did not fix the problem. I found online that this is a known issue so I contacted Buick Customer Care. They checked my VIN and said there are no recalls on my car at this time. How can I get my car on the recall list? This is very disturbing and I do not intend to drive the car until this can be rectified. Please help!
Additional Notes:
The instrument panel intermittently blacks out while driving. I have taken it back to the dealer twice and they are unable to reproduce the issue. The first time, they said it was a software issue and ran an update, but that did not fix the problem. I found online that this is a known issue so I contacted Buick Customer Care. They checked my VIN and said there are no recalls on my car at this time. How can I get my car on the recall list? This is very disturbing and I do not intend to drive the car until this can be rectified. Please help!
Mfg Campaign: 11654216
Recall Date: Apr 11, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The instrument panel intermittently blacks out while driving. I have taken it back to the dealer twice and they are unable to reproduce the issue. The first time, they said it was a software issue and ran an update, but that did not fix the problem. I found online that this is a known issue so I contacted Buick Customer Care. They checked my VIN and said there are no recalls on my car at this time. How can I get my car on the recall list? This is very disturbing and I do not intend to drive the car until this can be rectified. Please help!
Corrective Action:
The instrument panel intermittently blacks out while driving. I have taken it back to the dealer twice and they are unable to reproduce the issue. The first time, they said it was a software issue and ran an update, but that did not fix the problem. I found online that this is a known issue so I contacted Buick Customer Care. They checked my VIN and said there are no recalls on my car at this time. How can I get my car on the recall list? This is very disturbing and I do not intend to drive the car until this can be rectified. Please help!
Additional Notes:
The instrument panel intermittently blacks out while driving. I have taken it back to the dealer twice and they are unable to reproduce the issue. The first time, they said it was a software issue and ran an update, but that did not fix the problem. I found online that this is a known issue so I contacted Buick Customer Care. They checked my VIN and said there are no recalls on my car at this time. How can I get my car on the recall list? This is very disturbing and I do not intend to drive the car until this can be rectified. Please help!
Mfg Campaign: 11654216
Recall Date: Apr 11, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There was a shortage in the blinkers, and when a right turn was being made due to the blinker, not working, the car was snatched to the left, due to the lane assist being on which almost caused an accident.
Corrective Action:
There was a shortage in the blinkers, and when a right turn was being made due to the blinker, not working, the car was snatched to the left, due to the lane assist being on which almost caused an accident.
Additional Notes:
There was a shortage in the blinkers, and when a right turn was being made due to the blinker, not working, the car was snatched to the left, due to the lane assist being on which almost caused an accident.
Mfg Campaign: 11650715
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
There was a shortage in the blinkers, and when a right turn was being made due to the blinker, not working, the car was snatched to the left, due to the lane assist being on which almost caused an accident.
Corrective Action:
There was a shortage in the blinkers, and when a right turn was being made due to the blinker, not working, the car was snatched to the left, due to the lane assist being on which almost caused an accident.
Additional Notes:
There was a shortage in the blinkers, and when a right turn was being made due to the blinker, not working, the car was snatched to the left, due to the lane assist being on which almost caused an accident.
Mfg Campaign: 11650715
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
There was a shortage in the blinkers, and when a right turn was being made due to the blinker, not working, the car was snatched to the left, due to the lane assist being on which almost caused an accident.
Corrective Action:
There was a shortage in the blinkers, and when a right turn was being made due to the blinker, not working, the car was snatched to the left, due to the lane assist being on which almost caused an accident.
Additional Notes:
There was a shortage in the blinkers, and when a right turn was being made due to the blinker, not working, the car was snatched to the left, due to the lane assist being on which almost caused an accident.
Mfg Campaign: 11650715
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine began smoking on freeway while driving in rural gap between metro cities. Then a sound like driving over a 2 liter bottle occurred. After I pulled over, there was smoke coming out the coolant reservoir. The coolant reservoir was empty! It's using 1/3 gallon prediluted daily. Last summer the air conditioning compressor failed while driving 75mph in a rural gap between metro cities. I was in a rental for 2 months before the backordered part arrived. Please investigate all aspects of the cooling system? Vehicle has 10k miles.
Corrective Action:
Engine began smoking on freeway while driving in rural gap between metro cities. Then a sound like driving over a 2 liter bottle occurred. After I pulled over, there was smoke coming out the coolant reservoir. The coolant reservoir was empty! It's using 1/3 gallon prediluted daily. Last summer the air conditioning compressor failed while driving 75mph in a rural gap between metro cities. I was in a rental for 2 months before the backordered part arrived. Please investigate all aspects of the cooling system? Vehicle has 10k miles.
Additional Notes:
Engine began smoking on freeway while driving in rural gap between metro cities. Then a sound like driving over a 2 liter bottle occurred. After I pulled over, there was smoke coming out the coolant reservoir. The coolant reservoir was empty! It's using 1/3 gallon prediluted daily. Last summer the air conditioning compressor failed while driving 75mph in a rural gap between metro cities. I was in a rental for 2 months before the backordered part arrived. Please investigate all aspects of the cooling system? Vehicle has 10k miles.
Mfg Campaign: 11648898
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Engine began smoking on freeway while driving in rural gap between metro cities. Then a sound like driving over a 2 liter bottle occurred. After I pulled over, there was smoke coming out the coolant reservoir. The coolant reservoir was empty! It's using 1/3 gallon prediluted daily. Last summer the air conditioning compressor failed while driving 75mph in a rural gap between metro cities. I was in a rental for 2 months before the backordered part arrived. Please investigate all aspects of the cooling system? Vehicle has 10k miles.
Corrective Action:
Engine began smoking on freeway while driving in rural gap between metro cities. Then a sound like driving over a 2 liter bottle occurred. After I pulled over, there was smoke coming out the coolant reservoir. The coolant reservoir was empty! It's using 1/3 gallon prediluted daily. Last summer the air conditioning compressor failed while driving 75mph in a rural gap between metro cities. I was in a rental for 2 months before the backordered part arrived. Please investigate all aspects of the cooling system? Vehicle has 10k miles.
Additional Notes:
Engine began smoking on freeway while driving in rural gap between metro cities. Then a sound like driving over a 2 liter bottle occurred. After I pulled over, there was smoke coming out the coolant reservoir. The coolant reservoir was empty! It's using 1/3 gallon prediluted daily. Last summer the air conditioning compressor failed while driving 75mph in a rural gap between metro cities. I was in a rental for 2 months before the backordered part arrived. Please investigate all aspects of the cooling system? Vehicle has 10k miles.
Mfg Campaign: 11648898
Recall Date: Mar 18, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
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