Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
53 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
At highway speeds with the Adaptive Cruise Control engaged, the brakes are heavily applied when other vehicles or obstructions are not observed. ACC engaged on controlled access highway no vehicles or obstructions and random hard braking takes place. Vehicle has been taken to the dealer numerous times for this condition and dealer reports no problems.
Corrective Action:
At highway speeds with the Adaptive Cruise Control engaged, the brakes are heavily applied when other vehicles or obstructions are not observed. ACC engaged on controlled access highway no vehicles or obstructions and random hard braking takes place. Vehicle has been taken to the dealer numerous times for this condition and dealer reports no problems.
Additional Notes:
At highway speeds with the Adaptive Cruise Control engaged, the brakes are heavily applied when other vehicles or obstructions are not observed. ACC engaged on controlled access highway no vehicles or obstructions and random hard braking takes place. Vehicle has been taken to the dealer numerous times for this condition and dealer reports no problems.
Mfg Campaign: 11483622
Recall Date: Sep 9, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact owns a 2016 Buick Lacrosse. The contact stated that when she started her vehicle, the automatic collision unavailable, and oil leak warning message illuminated. The contact stated the warning lights were then unilluminated. The contact stated that the following day while the vehicle was parked and turned on, the power steering warning light illuminated and the steering wheel seized. The contact stated she called a tow truck to tow the vehicle to the local dealer and while she waited she was able to steer the steering wheel; however, she did not feel safe driving the vehicle and it was then towed to a local dealer. The dealer informed the contact that the diagnosis was that the vehicle needed to update the power control module(PCM) software. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact the failure was not covered under the warranty. The failure mileage was 92,968.
Corrective Action:
The contact owns a 2016 Buick Lacrosse. The contact stated that when she started her vehicle, the automatic collision unavailable, and oil leak warning message illuminated. The contact stated the warning lights were then unilluminated. The contact stated that the following day while the vehicle was parked and turned on, the power steering warning light illuminated and the steering wheel seized. The contact stated she called a tow truck to tow the vehicle to the local dealer and while she waited she was able to steer the steering wheel; however, she did not feel safe driving the vehicle and it was then towed to a local dealer. The dealer informed the contact that the diagnosis was that the vehicle needed to update the power control module(PCM) software. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact the failure was not covered under the warranty. The failure mileage was 92,968.
Additional Notes:
The contact owns a 2016 Buick Lacrosse. The contact stated that when she started her vehicle, the automatic collision unavailable, and oil leak warning message illuminated. The contact stated the warning lights were then unilluminated. The contact stated that the following day while the vehicle was parked and turned on, the power steering warning light illuminated and the steering wheel seized. The contact stated she called a tow truck to tow the vehicle to the local dealer and while she waited she was able to steer the steering wheel; however, she did not feel safe driving the vehicle and it was then towed to a local dealer. The dealer informed the contact that the diagnosis was that the vehicle needed to update the power control module(PCM) software. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact the failure was not covered under the warranty. The failure mileage was 92,968.
Mfg Campaign: 11483748
Recall Date: Sep 9, 2022
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
Vogue Custom Built Radial VIII Tire size: 235/50/18 While driving on the Highway, I experienced a Tire blowout on my front passenger side of the vehicle that also led to vehicle damage. I have pictures of the tire post blowout with a gaping hole in the middle of the tire and the tread completely fallen off. This Incident put my life and others at risk as I was forced to pull my vehicle to the side border of the highway to avoid incoming traffic. This Incident occurred 7 months after I had my tires serviced at my local tire shop where they verified that 2 of the 4 tires were experiencing splitting on the sidewall and tread. I got those 2 tires replaced with the same vogue tires and they were moved to the back of the vehicle. The other 2 tires were ok to drive on. This background information highlights what I believe is a manufacturer's defect with the tendency that these Vogue tires have to split and deteriorate. I believe that the front passenger tire that blew out on the highway, likely experienced the same effects that required me to replace 2 of the tires just 7 months ago. These tires are dangerous for anyone to drive on due to this manufacturer's defect. They have less than 60,000 miles of mileage on them, they were properly inflated, and I did not receive any vehicle warning signs or see any indicators on the exterior of the tire. I am also a person that services their vehicle routinely. My hope is to help others avoid the risks that come with these tires which could have cost myself and others their lives.
Corrective Action:
Vogue Custom Built Radial VIII Tire size: 235/50/18 While driving on the Highway, I experienced a Tire blowout on my front passenger side of the vehicle that also led to vehicle damage. I have pictures of the tire post blowout with a gaping hole in the middle of the tire and the tread completely fallen off. This Incident put my life and others at risk as I was forced to pull my vehicle to the side border of the highway to avoid incoming traffic. This Incident occurred 7 months after I had my tires serviced at my local tire shop where they verified that 2 of the 4 tires were experiencing splitting on the sidewall and tread. I got those 2 tires replaced with the same vogue tires and they were moved to the back of the vehicle. The other 2 tires were ok to drive on. This background information highlights what I believe is a manufacturer's defect with the tendency that these Vogue tires have to split and deteriorate. I believe that the front passenger tire that blew out on the highway, likely experienced the same effects that required me to replace 2 of the tires just 7 months ago. These tires are dangerous for anyone to drive on due to this manufacturer's defect. They have less than 60,000 miles of mileage on them, they were properly inflated, and I did not receive any vehicle warning signs or see any indicators on the exterior of the tire. I am also a person that services their vehicle routinely. My hope is to help others avoid the risks that come with these tires which could have cost myself and others their lives.
Additional Notes:
Vogue Custom Built Radial VIII Tire size: 235/50/18 While driving on the Highway, I experienced a Tire blowout on my front passenger side of the vehicle that also led to vehicle damage. I have pictures of the tire post blowout with a gaping hole in the middle of the tire and the tread completely fallen off. This Incident put my life and others at risk as I was forced to pull my vehicle to the side border of the highway to avoid incoming traffic. This Incident occurred 7 months after I had my tires serviced at my local tire shop where they verified that 2 of the 4 tires were experiencing splitting on the sidewall and tread. I got those 2 tires replaced with the same vogue tires and they were moved to the back of the vehicle. The other 2 tires were ok to drive on. This background information highlights what I believe is a manufacturer's defect with the tendency that these Vogue tires have to split and deteriorate. I believe that the front passenger tire that blew out on the highway, likely experienced the same effects that required me to replace 2 of the tires just 7 months ago. These tires are dangerous for anyone to drive on due to this manufacturer's defect. They have less than 60,000 miles of mileage on them, they were properly inflated, and I did not receive any vehicle warning signs or see any indicators on the exterior of the tire. I am also a person that services their vehicle routinely. My hope is to help others avoid the risks that come with these tires which could have cost myself and others their lives.
Mfg Campaign: 11472742
Recall Date: Jul 7, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When braking from 50 mph or 40 mph coming to a stop my car jerks and it’s very hard to stop it uncomfortable hesitation, Jerk, or lurch. Almost caused accident twice where I couldn’t stop the vehicle this is very unsafe for me and my family also transmission downshifts and up shifts are really hard in this vehicle
Corrective Action:
When braking from 50 mph or 40 mph coming to a stop my car jerks and it’s very hard to stop it uncomfortable hesitation, Jerk, or lurch. Almost caused accident twice where I couldn’t stop the vehicle this is very unsafe for me and my family also transmission downshifts and up shifts are really hard in this vehicle
Additional Notes:
When braking from 50 mph or 40 mph coming to a stop my car jerks and it’s very hard to stop it uncomfortable hesitation, Jerk, or lurch. Almost caused accident twice where I couldn’t stop the vehicle this is very unsafe for me and my family also transmission downshifts and up shifts are really hard in this vehicle
Mfg Campaign: 11463473
Recall Date: May 5, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When braking from 50 mph or 40 mph coming to a stop my car jerks and it’s very hard to stop it uncomfortable hesitation, Jerk, or lurch. Almost caused accident twice where I couldn’t stop the vehicle this is very unsafe for me and my family also transmission downshifts and up shifts are really hard in this vehicle
Corrective Action:
When braking from 50 mph or 40 mph coming to a stop my car jerks and it’s very hard to stop it uncomfortable hesitation, Jerk, or lurch. Almost caused accident twice where I couldn’t stop the vehicle this is very unsafe for me and my family also transmission downshifts and up shifts are really hard in this vehicle
Additional Notes:
When braking from 50 mph or 40 mph coming to a stop my car jerks and it’s very hard to stop it uncomfortable hesitation, Jerk, or lurch. Almost caused accident twice where I couldn’t stop the vehicle this is very unsafe for me and my family also transmission downshifts and up shifts are really hard in this vehicle
Mfg Campaign: 11463473
Recall Date: May 5, 2022
General Motors, Llc
Defect Description:
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Potential Consequences:
The contact owns a 2016 Buick Lacrosse. The contact stated that upon reversing, he noticed that the steering wheel had lost power steering functionality. The “Power Steering Failure” warning light was illuminated. The contact stated that he was able to forcefully steer the steering wheel and drove to his residence that was not too far away. The contact stated that the next day, he restarted the vehicle and he noticed that the vehicle had regained power steering functionality. The vehicle was towed to the dealer who diagnosed that the power steering control module had failed. The dealer reprogrammed the power steering control module. The contact drove the vehicle to his residence. The contact referenced NHTSA Campaign Number: 17V116000 (Steering) however, the vehicle year was not included. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2016 Buick Lacrosse. The contact stated that upon reversing, he noticed that the steering wheel had lost power steering functionality. The “Power Steering Failure” warning light was illuminated. The contact stated that he was able to forcefully steer the steering wheel and drove to his residence that was not too far away. The contact stated that the next day, he restarted the vehicle and he noticed that the vehicle had regained power steering functionality. The vehicle was towed to the dealer who diagnosed that the power steering control module had failed. The dealer reprogrammed the power steering control module. The contact drove the vehicle to his residence. The contact referenced NHTSA Campaign Number: 17V116000 (Steering) however, the vehicle year was not included. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2016 Buick Lacrosse. The contact stated that upon reversing, he noticed that the steering wheel had lost power steering functionality. The “Power Steering Failure” warning light was illuminated. The contact stated that he was able to forcefully steer the steering wheel and drove to his residence that was not too far away. The contact stated that the next day, he restarted the vehicle and he noticed that the vehicle had regained power steering functionality. The vehicle was towed to the dealer who diagnosed that the power steering control module had failed. The dealer reprogrammed the power steering control module. The contact drove the vehicle to his residence. The contact referenced NHTSA Campaign Number: 17V116000 (Steering) however, the vehicle year was not included. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 28,000.
Mfg Campaign: 11447131
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The right side power mirror changes position by itself, it only seems to occur when starting vehicle. It will change even if the correct position is entered into the memory. It happens numerous times in a day or not at all. And I took it in for service, the dealer said there is nothing wrong, we cannot duplicate the issue. So they could not fix it.
Corrective Action:
The right side power mirror changes position by itself, it only seems to occur when starting vehicle. It will change even if the correct position is entered into the memory. It happens numerous times in a day or not at all. And I took it in for service, the dealer said there is nothing wrong, we cannot duplicate the issue. So they could not fix it.
Additional Notes:
The right side power mirror changes position by itself, it only seems to occur when starting vehicle. It will change even if the correct position is entered into the memory. It happens numerous times in a day or not at all. And I took it in for service, the dealer said there is nothing wrong, we cannot duplicate the issue. So they could not fix it.
Mfg Campaign: 11435336
Recall Date: Oct 4, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK
Corrective Action:
THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK
Additional Notes:
THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK
Mfg Campaign: 11407860
Recall Date: Apr 13, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK
Corrective Action:
THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK
Additional Notes:
THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK
Mfg Campaign: 11407860
Recall Date: Apr 13, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
SERVICE: POWER STEERING DRIVE WITH CARE AS I TURNED ON MY STREET. AS I TURNED TO PARK THE STEERING WHEEL WAS VERY HARD TO TURN. WENT TO CHECK POWER STEERING FLUID, NO POWER STEERING PUMP. THIS VEHICLE HAS ELECTRIC POWER STEERING, HOWEVER FUSE #23 IS A 10 AM FUSE BUT IT WAS GOOD. THERE IS NO 80 AMP FUSE ON THE BATTERY POST. THIS IS A HAZARD AND SHOULD BE FIXED.
Corrective Action:
SERVICE: POWER STEERING DRIVE WITH CARE AS I TURNED ON MY STREET. AS I TURNED TO PARK THE STEERING WHEEL WAS VERY HARD TO TURN. WENT TO CHECK POWER STEERING FLUID, NO POWER STEERING PUMP. THIS VEHICLE HAS ELECTRIC POWER STEERING, HOWEVER FUSE #23 IS A 10 AM FUSE BUT IT WAS GOOD. THERE IS NO 80 AMP FUSE ON THE BATTERY POST. THIS IS A HAZARD AND SHOULD BE FIXED.
Additional Notes:
SERVICE: POWER STEERING DRIVE WITH CARE AS I TURNED ON MY STREET. AS I TURNED TO PARK THE STEERING WHEEL WAS VERY HARD TO TURN. WENT TO CHECK POWER STEERING FLUID, NO POWER STEERING PUMP. THIS VEHICLE HAS ELECTRIC POWER STEERING, HOWEVER FUSE #23 IS A 10 AM FUSE BUT IT WAS GOOD. THERE IS NO 80 AMP FUSE ON THE BATTERY POST. THIS IS A HAZARD AND SHOULD BE FIXED.
Mfg Campaign: 11390026
Recall Date: Jan 26, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
AT 25 - 30 MPH AND AT 45 - 50 MPH THE CAR SHAKES VIOLENTLY. I TOOK IT TO THE DEALERSHIP FOR A DIAGNOSTIC. THEY SAID THEY KNEW EXACTLY WHAT IT WAS. I NEED A NEW LOWER AND UPPER TRANSMISSION. THAT IS THE RECOMMENDED FIX. THAT IS SOMETHING THAT HAPPENS TO CHEVY TRANSMISSIONS AND THE COST IS $5400. IT SEEMS TO ME THAT IF THIS IS SOMETHING THAT GOES WRONG ALL THE TIME, THAT'S A PROBLEM THAT I DID NOT CREATE. MY VEHICLE IS WORTH LESS THAN THE COST OF THE FIX AND I STILL OWE MORE THAN TWICE THE COST OF THE FIX.
Corrective Action:
AT 25 - 30 MPH AND AT 45 - 50 MPH THE CAR SHAKES VIOLENTLY. I TOOK IT TO THE DEALERSHIP FOR A DIAGNOSTIC. THEY SAID THEY KNEW EXACTLY WHAT IT WAS. I NEED A NEW LOWER AND UPPER TRANSMISSION. THAT IS THE RECOMMENDED FIX. THAT IS SOMETHING THAT HAPPENS TO CHEVY TRANSMISSIONS AND THE COST IS $5400. IT SEEMS TO ME THAT IF THIS IS SOMETHING THAT GOES WRONG ALL THE TIME, THAT'S A PROBLEM THAT I DID NOT CREATE. MY VEHICLE IS WORTH LESS THAN THE COST OF THE FIX AND I STILL OWE MORE THAN TWICE THE COST OF THE FIX.
Additional Notes:
AT 25 - 30 MPH AND AT 45 - 50 MPH THE CAR SHAKES VIOLENTLY. I TOOK IT TO THE DEALERSHIP FOR A DIAGNOSTIC. THEY SAID THEY KNEW EXACTLY WHAT IT WAS. I NEED A NEW LOWER AND UPPER TRANSMISSION. THAT IS THE RECOMMENDED FIX. THAT IS SOMETHING THAT HAPPENS TO CHEVY TRANSMISSIONS AND THE COST IS $5400. IT SEEMS TO ME THAT IF THIS IS SOMETHING THAT GOES WRONG ALL THE TIME, THAT'S A PROBLEM THAT I DID NOT CREATE. MY VEHICLE IS WORTH LESS THAN THE COST OF THE FIX AND I STILL OWE MORE THAN TWICE THE COST OF THE FIX.
Mfg Campaign: 11385552
Recall Date: Dec 30, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE CRASHED INTO A DEER. THE CONTACT MENTIONED THAT THE SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT WAS CONCERNED WITH THE INTENSE EXCESSIVE EXPLOSION FROM THE AIR BAGS CAUSING THE PASSENGER OF THE VEHICLE TO GO DEAF IN WHICH MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT CONTACTED GROWNEY MOTORS, INC (1160 MAIN ST, RED BLUFF, CA 96080 (530) 527-1034) OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *BF *AS
Corrective Action:
TL* THE CONTACT OWNED A 2016 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE CRASHED INTO A DEER. THE CONTACT MENTIONED THAT THE SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT WAS CONCERNED WITH THE INTENSE EXCESSIVE EXPLOSION FROM THE AIR BAGS CAUSING THE PASSENGER OF THE VEHICLE TO GO DEAF IN WHICH MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT CONTACTED GROWNEY MOTORS, INC (1160 MAIN ST, RED BLUFF, CA 96080 (530) 527-1034) OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *BF *AS
Additional Notes:
TL* THE CONTACT OWNED A 2016 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE CRASHED INTO A DEER. THE CONTACT MENTIONED THAT THE SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT WAS CONCERNED WITH THE INTENSE EXCESSIVE EXPLOSION FROM THE AIR BAGS CAUSING THE PASSENGER OF THE VEHICLE TO GO DEAF IN WHICH MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT CONTACTED GROWNEY MOTORS, INC (1160 MAIN ST, RED BLUFF, CA 96080 (530) 527-1034) OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *BF *AS
Mfg Campaign: 11342066
Recall Date: Jul 29, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY FUEL LINE RUBBED AGAINST A METAL BRACKET IN THE CAR TAKING AWAY THE INSULATION. THE ONLY WAY I FOUND OUT ABOUT THIS WAS BECAUSE I CHANGED THE SPARK PLUGS ON THE CAR. I HAVE ASKED BUICK TO REPLACE THE LINE HOWEVER THEY REFUSED BECAUSE OF HOW MANY MILES I HAVE ON THE CAR.
Corrective Action:
MY FUEL LINE RUBBED AGAINST A METAL BRACKET IN THE CAR TAKING AWAY THE INSULATION. THE ONLY WAY I FOUND OUT ABOUT THIS WAS BECAUSE I CHANGED THE SPARK PLUGS ON THE CAR. I HAVE ASKED BUICK TO REPLACE THE LINE HOWEVER THEY REFUSED BECAUSE OF HOW MANY MILES I HAVE ON THE CAR.
Additional Notes:
MY FUEL LINE RUBBED AGAINST A METAL BRACKET IN THE CAR TAKING AWAY THE INSULATION. THE ONLY WAY I FOUND OUT ABOUT THIS WAS BECAUSE I CHANGED THE SPARK PLUGS ON THE CAR. I HAVE ASKED BUICK TO REPLACE THE LINE HOWEVER THEY REFUSED BECAUSE OF HOW MANY MILES I HAVE ON THE CAR.
Mfg Campaign: 11290066
Recall Date: Dec 19, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LOTS OF CONDENSATION IN RIGHT HEADLIGHT
Corrective Action:
LOTS OF CONDENSATION IN RIGHT HEADLIGHT
Additional Notes:
LOTS OF CONDENSATION IN RIGHT HEADLIGHT
Mfg Campaign: 11244409
Recall Date: Aug 16, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE WRENCH, TRACTION CONTROL, AND STABILITRAK. IN ADDITION, THE SPEEDOMETER AND TEMPERATURE INDICATORS WOULD GO TO ZERO. ALSO, WHEN DRIVING 50 MPH, THE RPMS WOULD GO UP AND DOWN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TEXAN GMC BUICK (18225 EASTEX FWY, HUMBLE, TX 77338, (281) 973-3117) SIX TIMES WHERE IT WAS DIAGNOSED THAT MULTIPLE FAILURE CODES WERE FOUND AND THERE WAS A LOSS OF COMMUNICATION. THE DEALER PERFORMED A CALIBRATION AND CLEARED ALL THE CODES. THE VEHICLE WAS TEST DRIVEN AND ALL THE GAUGES WERE AT ZERO. THE FOLLOWING FAILURE CODES WERE FOUND: U0100-U2099-U0140-U0120 (STORED IN TRANS, BCM, PARK BRAKE, FUEL PUMP CONTROL MODULE, ENGINE CONTROL MODULE FAILING INTERMITTENTLY, REPLACE ENGINE CONTROL MODULE ASSEMBLY, PERFORMED PROGRAMMING AND MOBILIZER LEARN AND SETUP PROCEDURES, CLEAR FAULT, AND ROAD TEST). THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE WRENCH, TRACTION CONTROL, AND STABILITRAK. IN ADDITION, THE SPEEDOMETER AND TEMPERATURE INDICATORS WOULD GO TO ZERO. ALSO, WHEN DRIVING 50 MPH, THE RPMS WOULD GO UP AND DOWN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TEXAN GMC BUICK (18225 EASTEX FWY, HUMBLE, TX 77338, (281) 973-3117) SIX TIMES WHERE IT WAS DIAGNOSED THAT MULTIPLE FAILURE CODES WERE FOUND AND THERE WAS A LOSS OF COMMUNICATION. THE DEALER PERFORMED A CALIBRATION AND CLEARED ALL THE CODES. THE VEHICLE WAS TEST DRIVEN AND ALL THE GAUGES WERE AT ZERO. THE FOLLOWING FAILURE CODES WERE FOUND: U0100-U2099-U0140-U0120 (STORED IN TRANS, BCM, PARK BRAKE, FUEL PUMP CONTROL MODULE, ENGINE CONTROL MODULE FAILING INTERMITTENTLY, REPLACE ENGINE CONTROL MODULE ASSEMBLY, PERFORMED PROGRAMMING AND MOBILIZER LEARN AND SETUP PROCEDURES, CLEAR FAULT, AND ROAD TEST). THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE WRENCH, TRACTION CONTROL, AND STABILITRAK. IN ADDITION, THE SPEEDOMETER AND TEMPERATURE INDICATORS WOULD GO TO ZERO. ALSO, WHEN DRIVING 50 MPH, THE RPMS WOULD GO UP AND DOWN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TEXAN GMC BUICK (18225 EASTEX FWY, HUMBLE, TX 77338, (281) 973-3117) SIX TIMES WHERE IT WAS DIAGNOSED THAT MULTIPLE FAILURE CODES WERE FOUND AND THERE WAS A LOSS OF COMMUNICATION. THE DEALER PERFORMED A CALIBRATION AND CLEARED ALL THE CODES. THE VEHICLE WAS TEST DRIVEN AND ALL THE GAUGES WERE AT ZERO. THE FOLLOWING FAILURE CODES WERE FOUND: U0100-U2099-U0140-U0120 (STORED IN TRANS, BCM, PARK BRAKE, FUEL PUMP CONTROL MODULE, ENGINE CONTROL MODULE FAILING INTERMITTENTLY, REPLACE ENGINE CONTROL MODULE ASSEMBLY, PERFORMED PROGRAMMING AND MOBILIZER LEARN AND SETUP PROCEDURES, CLEAR FAULT, AND ROAD TEST). THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Mfg Campaign: 11242729
Recall Date: Aug 9, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE WRENCH, TRACTION CONTROL, AND STABILITRAK. IN ADDITION, THE SPEEDOMETER AND TEMPERATURE INDICATORS WOULD GO TO ZERO. ALSO, WHEN DRIVING 50 MPH, THE RPMS WOULD GO UP AND DOWN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TEXAN GMC BUICK (18225 EASTEX FWY, HUMBLE, TX 77338, (281) 973-3117) SIX TIMES WHERE IT WAS DIAGNOSED THAT MULTIPLE FAILURE CODES WERE FOUND AND THERE WAS A LOSS OF COMMUNICATION. THE DEALER PERFORMED A CALIBRATION AND CLEARED ALL THE CODES. THE VEHICLE WAS TEST DRIVEN AND ALL THE GAUGES WERE AT ZERO. THE FOLLOWING FAILURE CODES WERE FOUND: U0100-U2099-U0140-U0120 (STORED IN TRANS, BCM, PARK BRAKE, FUEL PUMP CONTROL MODULE, ENGINE CONTROL MODULE FAILING INTERMITTENTLY, REPLACE ENGINE CONTROL MODULE ASSEMBLY, PERFORMED PROGRAMMING AND MOBILIZER LEARN AND SETUP PROCEDURES, CLEAR FAULT, AND ROAD TEST). THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE WRENCH, TRACTION CONTROL, AND STABILITRAK. IN ADDITION, THE SPEEDOMETER AND TEMPERATURE INDICATORS WOULD GO TO ZERO. ALSO, WHEN DRIVING 50 MPH, THE RPMS WOULD GO UP AND DOWN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TEXAN GMC BUICK (18225 EASTEX FWY, HUMBLE, TX 77338, (281) 973-3117) SIX TIMES WHERE IT WAS DIAGNOSED THAT MULTIPLE FAILURE CODES WERE FOUND AND THERE WAS A LOSS OF COMMUNICATION. THE DEALER PERFORMED A CALIBRATION AND CLEARED ALL THE CODES. THE VEHICLE WAS TEST DRIVEN AND ALL THE GAUGES WERE AT ZERO. THE FOLLOWING FAILURE CODES WERE FOUND: U0100-U2099-U0140-U0120 (STORED IN TRANS, BCM, PARK BRAKE, FUEL PUMP CONTROL MODULE, ENGINE CONTROL MODULE FAILING INTERMITTENTLY, REPLACE ENGINE CONTROL MODULE ASSEMBLY, PERFORMED PROGRAMMING AND MOBILIZER LEARN AND SETUP PROCEDURES, CLEAR FAULT, AND ROAD TEST). THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE WRENCH, TRACTION CONTROL, AND STABILITRAK. IN ADDITION, THE SPEEDOMETER AND TEMPERATURE INDICATORS WOULD GO TO ZERO. ALSO, WHEN DRIVING 50 MPH, THE RPMS WOULD GO UP AND DOWN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TEXAN GMC BUICK (18225 EASTEX FWY, HUMBLE, TX 77338, (281) 973-3117) SIX TIMES WHERE IT WAS DIAGNOSED THAT MULTIPLE FAILURE CODES WERE FOUND AND THERE WAS A LOSS OF COMMUNICATION. THE DEALER PERFORMED A CALIBRATION AND CLEARED ALL THE CODES. THE VEHICLE WAS TEST DRIVEN AND ALL THE GAUGES WERE AT ZERO. THE FOLLOWING FAILURE CODES WERE FOUND: U0100-U2099-U0140-U0120 (STORED IN TRANS, BCM, PARK BRAKE, FUEL PUMP CONTROL MODULE, ENGINE CONTROL MODULE FAILING INTERMITTENTLY, REPLACE ENGINE CONTROL MODULE ASSEMBLY, PERFORMED PROGRAMMING AND MOBILIZER LEARN AND SETUP PROCEDURES, CLEAR FAULT, AND ROAD TEST). THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Mfg Campaign: 11242729
Recall Date: Aug 9, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
2016 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING. *LD *TR
Corrective Action:
2016 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING. *LD *TR
Additional Notes:
2016 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING. *LD *TR
Mfg Campaign: 11185313
Recall Date: Mar 13, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE DRIVING 3 MPH IN A PARKING LIGHT AND MAKING A SLIGHT TURN, THE VEHICLE ACCELERATED FORWARD. THE CONTACT STATED THAT THE FLOORMAT WAS NOT IN THE CORRECT POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ON STAR AND WAS INFORMED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,826.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE DRIVING 3 MPH IN A PARKING LIGHT AND MAKING A SLIGHT TURN, THE VEHICLE ACCELERATED FORWARD. THE CONTACT STATED THAT THE FLOORMAT WAS NOT IN THE CORRECT POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ON STAR AND WAS INFORMED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,826.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE DRIVING 3 MPH IN A PARKING LIGHT AND MAKING A SLIGHT TURN, THE VEHICLE ACCELERATED FORWARD. THE CONTACT STATED THAT THE FLOORMAT WAS NOT IN THE CORRECT POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ON STAR AND WAS INFORMED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,826.
Mfg Campaign: 11155995
Recall Date: Dec 4, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I WAS DRIVING IN THE CITY INVOLVED IN A CAR ACCIDENT AND MY AIRBAGS DID NOT DEPLOY
Corrective Action:
I WAS DRIVING IN THE CITY INVOLVED IN A CAR ACCIDENT AND MY AIRBAGS DID NOT DEPLOY
Additional Notes:
I WAS DRIVING IN THE CITY INVOLVED IN A CAR ACCIDENT AND MY AIRBAGS DID NOT DEPLOY
Mfg Campaign: 11150374
Recall Date: Nov 9, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ADAPTIVE CRUISE ENGAGES ANTILOCK BRAKES IN A RANDOM MANNER EVEN WHEN NO CAR IS IN FRONT OF YOU WHEN THE VEHICLE IS IN MOTION AT A VARIETY OF DIFFERENT SPEEDS. HAS HAPPENED MULTIPLE TIMES FOR SEVERAL MONTHS.
Corrective Action:
ADAPTIVE CRUISE ENGAGES ANTILOCK BRAKES IN A RANDOM MANNER EVEN WHEN NO CAR IS IN FRONT OF YOU WHEN THE VEHICLE IS IN MOTION AT A VARIETY OF DIFFERENT SPEEDS. HAS HAPPENED MULTIPLE TIMES FOR SEVERAL MONTHS.
Additional Notes:
ADAPTIVE CRUISE ENGAGES ANTILOCK BRAKES IN A RANDOM MANNER EVEN WHEN NO CAR IS IN FRONT OF YOU WHEN THE VEHICLE IS IN MOTION AT A VARIETY OF DIFFERENT SPEEDS. HAS HAPPENED MULTIPLE TIMES FOR SEVERAL MONTHS.
Mfg Campaign: 11133159
Recall Date: Oct 3, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury