Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Buick Verano vehicles manufactured February 16, 2016, to May 12, 2016, equipped with a 2.0 liter turbocharged engine. The engine fuel line assembly may be misrouted, allowing the fuel line to contact the surface of the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 54180
Recall Date: Aug 11, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 50490, 50491
Recall Date: Jul 5, 2016
Consumer Complaints
88 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Corrective Action:
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Additional Notes:
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Mfg Campaign: 11115114
Recall Date: Aug 1, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Corrective Action:
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Additional Notes:
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Mfg Campaign: 11115114
Recall Date: Aug 1, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Corrective Action:
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Additional Notes:
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Mfg Campaign: 11115114
Recall Date: Aug 1, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I BOUGHT MY CAR IN JANUARY 2016. SINCE THEN MY PASSENGER AIR LIGHT HAS BEEN COMING ON. THIS MOSTLY HAPPENS IN THE SUMMER WHEN IT IS HOT AND HUMID. I HAVE TAKEN IT TO MCGRATH BUICK MULTIPLE TIMES. THEY HAVE BEEN UNABLE TO REPAIR THE ISSUE. I HAVE NOW FILED A COMPLAINT WITH THE STATE ATTORNEY. I BELIEVE I HAVE A LEMON. THIS IS A SAFETY ISSUE TO MY PASSENGERS PER WHEN THIS OCCURS THE AIR BAG WILL NOT DEPLOY IF I AM IN AN ACCIDENT.
Corrective Action:
I BOUGHT MY CAR IN JANUARY 2016. SINCE THEN MY PASSENGER AIR LIGHT HAS BEEN COMING ON. THIS MOSTLY HAPPENS IN THE SUMMER WHEN IT IS HOT AND HUMID. I HAVE TAKEN IT TO MCGRATH BUICK MULTIPLE TIMES. THEY HAVE BEEN UNABLE TO REPAIR THE ISSUE. I HAVE NOW FILED A COMPLAINT WITH THE STATE ATTORNEY. I BELIEVE I HAVE A LEMON. THIS IS A SAFETY ISSUE TO MY PASSENGERS PER WHEN THIS OCCURS THE AIR BAG WILL NOT DEPLOY IF I AM IN AN ACCIDENT.
Additional Notes:
I BOUGHT MY CAR IN JANUARY 2016. SINCE THEN MY PASSENGER AIR LIGHT HAS BEEN COMING ON. THIS MOSTLY HAPPENS IN THE SUMMER WHEN IT IS HOT AND HUMID. I HAVE TAKEN IT TO MCGRATH BUICK MULTIPLE TIMES. THEY HAVE BEEN UNABLE TO REPAIR THE ISSUE. I HAVE NOW FILED A COMPLAINT WITH THE STATE ATTORNEY. I BELIEVE I HAVE A LEMON. THIS IS A SAFETY ISSUE TO MY PASSENGERS PER WHEN THIS OCCURS THE AIR BAG WILL NOT DEPLOY IF I AM IN AN ACCIDENT.
Mfg Campaign: 11101428
Recall Date: Jun 12, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.
Corrective Action:
WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.
Additional Notes:
WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.
Mfg Campaign: 11064377
Recall Date: Jan 23, 2018
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.
Corrective Action:
WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.
Additional Notes:
WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.
Mfg Campaign: 11064377
Recall Date: Jan 23, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.
Corrective Action:
WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.
Additional Notes:
WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.
Mfg Campaign: 11064377
Recall Date: Jan 23, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
JAN 2018, THE SYSTEM AIRBAG LIGHT CAME ON WHILE DRIVING TOOK IT INTO THE SHOP AND TURNS OUT THE AIRBAG MODULE ITSELF HAS TO BE REMOVED AND REPLACED. HOW ANNOYING IS THIS ON A STILL FAIRLY NEW VEHICLE. LET'S KEEP IN MIND I JUST BROUGHT IT IN TO THE SHOP DEC 2017 FOR A DEAD BATTERY BECAUSE APPARENTLY I AUTO STARTED IT TO MUCH.
Corrective Action:
JAN 2018, THE SYSTEM AIRBAG LIGHT CAME ON WHILE DRIVING TOOK IT INTO THE SHOP AND TURNS OUT THE AIRBAG MODULE ITSELF HAS TO BE REMOVED AND REPLACED. HOW ANNOYING IS THIS ON A STILL FAIRLY NEW VEHICLE. LET'S KEEP IN MIND I JUST BROUGHT IT IN TO THE SHOP DEC 2017 FOR A DEAD BATTERY BECAUSE APPARENTLY I AUTO STARTED IT TO MUCH.
Additional Notes:
JAN 2018, THE SYSTEM AIRBAG LIGHT CAME ON WHILE DRIVING TOOK IT INTO THE SHOP AND TURNS OUT THE AIRBAG MODULE ITSELF HAS TO BE REMOVED AND REPLACED. HOW ANNOYING IS THIS ON A STILL FAIRLY NEW VEHICLE. LET'S KEEP IN MIND I JUST BROUGHT IT IN TO THE SHOP DEC 2017 FOR A DEAD BATTERY BECAUSE APPARENTLY I AUTO STARTED IT TO MUCH.
Mfg Campaign: 11061181
Recall Date: Jan 8, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
JAN 2018, THE SYSTEM AIRBAG LIGHT CAME ON WHILE DRIVING TOOK IT INTO THE SHOP AND TURNS OUT THE AIRBAG MODULE ITSELF HAS TO BE REMOVED AND REPLACED. HOW ANNOYING IS THIS ON A STILL FAIRLY NEW VEHICLE. LET'S KEEP IN MIND I JUST BROUGHT IT IN TO THE SHOP DEC 2017 FOR A DEAD BATTERY BECAUSE APPARENTLY I AUTO STARTED IT TO MUCH.
Corrective Action:
JAN 2018, THE SYSTEM AIRBAG LIGHT CAME ON WHILE DRIVING TOOK IT INTO THE SHOP AND TURNS OUT THE AIRBAG MODULE ITSELF HAS TO BE REMOVED AND REPLACED. HOW ANNOYING IS THIS ON A STILL FAIRLY NEW VEHICLE. LET'S KEEP IN MIND I JUST BROUGHT IT IN TO THE SHOP DEC 2017 FOR A DEAD BATTERY BECAUSE APPARENTLY I AUTO STARTED IT TO MUCH.
Additional Notes:
JAN 2018, THE SYSTEM AIRBAG LIGHT CAME ON WHILE DRIVING TOOK IT INTO THE SHOP AND TURNS OUT THE AIRBAG MODULE ITSELF HAS TO BE REMOVED AND REPLACED. HOW ANNOYING IS THIS ON A STILL FAIRLY NEW VEHICLE. LET'S KEEP IN MIND I JUST BROUGHT IT IN TO THE SHOP DEC 2017 FOR A DEAD BATTERY BECAUSE APPARENTLY I AUTO STARTED IT TO MUCH.
Mfg Campaign: 11061181
Recall Date: Jan 8, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
WITH REGARD TO MY COMPLAINT # 11040554 FILED ON LINE LAST MONTH. PLEASE BE ADVISED THAT SO FAR NO SERIOUS ACTION HAVE BEEN TAKEN TO FIX THE PROBLEM IN SPITE AS PER THE GM ADVISER MR CRAIG TO CHECK THE CAR WITH TWO DIFFERENT BUICK DEALER MECHANICS WHO FAILED TO ADDRESS THE PROBLEM TO FIX IT. THE PROBLEM STILL EXIST AND THE DANGER OF THE PASS WHATEVER HE/SHE IA A BOY OR ADULT CANNOT BE AVOIDABLE . SO PLEASE ADVISE ME TO AVOID ANY POSSIBLE DANGER AND THE CAR STILL UNDER THE MANUFACTURE WARRANTY. AWAITING YOUR HELP . THANKS
Corrective Action:
WITH REGARD TO MY COMPLAINT # 11040554 FILED ON LINE LAST MONTH. PLEASE BE ADVISED THAT SO FAR NO SERIOUS ACTION HAVE BEEN TAKEN TO FIX THE PROBLEM IN SPITE AS PER THE GM ADVISER MR CRAIG TO CHECK THE CAR WITH TWO DIFFERENT BUICK DEALER MECHANICS WHO FAILED TO ADDRESS THE PROBLEM TO FIX IT. THE PROBLEM STILL EXIST AND THE DANGER OF THE PASS WHATEVER HE/SHE IA A BOY OR ADULT CANNOT BE AVOIDABLE . SO PLEASE ADVISE ME TO AVOID ANY POSSIBLE DANGER AND THE CAR STILL UNDER THE MANUFACTURE WARRANTY. AWAITING YOUR HELP . THANKS
Additional Notes:
WITH REGARD TO MY COMPLAINT # 11040554 FILED ON LINE LAST MONTH. PLEASE BE ADVISED THAT SO FAR NO SERIOUS ACTION HAVE BEEN TAKEN TO FIX THE PROBLEM IN SPITE AS PER THE GM ADVISER MR CRAIG TO CHECK THE CAR WITH TWO DIFFERENT BUICK DEALER MECHANICS WHO FAILED TO ADDRESS THE PROBLEM TO FIX IT. THE PROBLEM STILL EXIST AND THE DANGER OF THE PASS WHATEVER HE/SHE IA A BOY OR ADULT CANNOT BE AVOIDABLE . SO PLEASE ADVISE ME TO AVOID ANY POSSIBLE DANGER AND THE CAR STILL UNDER THE MANUFACTURE WARRANTY. AWAITING YOUR HELP . THANKS
Mfg Campaign: 11043799
Recall Date: Nov 6, 2017
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
PASS AIR BAG LIGHT WAS OFF MOST THE TIME WHEN A PASS IS THERE. REPORTED THE PROBLEM TWO TIMES TO GM DEALER NEAR TO ME. BUT THE DEALER WAS UNABLE TO FIX IT. CALL GM AND REPORTED IT, WITH A CASE # [XXX] ON 10/26/17, WITHOUT ANY RESPONSE TILL NOW. PLEASE ADVISE ME ABOUT SITUATION. THANKS VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
PASS AIR BAG LIGHT WAS OFF MOST THE TIME WHEN A PASS IS THERE. REPORTED THE PROBLEM TWO TIMES TO GM DEALER NEAR TO ME. BUT THE DEALER WAS UNABLE TO FIX IT. CALL GM AND REPORTED IT, WITH A CASE # [XXX] ON 10/26/17, WITHOUT ANY RESPONSE TILL NOW. PLEASE ADVISE ME ABOUT SITUATION. THANKS VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
PASS AIR BAG LIGHT WAS OFF MOST THE TIME WHEN A PASS IS THERE. REPORTED THE PROBLEM TWO TIMES TO GM DEALER NEAR TO ME. BUT THE DEALER WAS UNABLE TO FIX IT. CALL GM AND REPORTED IT, WITH A CASE # [XXX] ON 10/26/17, WITHOUT ANY RESPONSE TILL NOW. PLEASE ADVISE ME ABOUT SITUATION. THANKS VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11040554
Recall Date: Oct 27, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING APPROXIMATELY 80 MPH, THE GEAR SHIFTED SO HARD THAT THE VEHICLE JOLTED AND CAUSED THE FRONT PASSENGER TO STRIKE THE DASHBOARD. THERE WERE NO INJURIES. THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (HIRNING BUICK GMC, POCATELLO, ID, 208-232-8900) WHERE A ROAD TEST WAS PERFORMED, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ANOTHER DEALER (WACKERLI BUICK, IDAHO FALLS, ID, 208-522-606) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING APPROXIMATELY 80 MPH, THE GEAR SHIFTED SO HARD THAT THE VEHICLE JOLTED AND CAUSED THE FRONT PASSENGER TO STRIKE THE DASHBOARD. THERE WERE NO INJURIES. THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (HIRNING BUICK GMC, POCATELLO, ID, 208-232-8900) WHERE A ROAD TEST WAS PERFORMED, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ANOTHER DEALER (WACKERLI BUICK, IDAHO FALLS, ID, 208-522-606) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING APPROXIMATELY 80 MPH, THE GEAR SHIFTED SO HARD THAT THE VEHICLE JOLTED AND CAUSED THE FRONT PASSENGER TO STRIKE THE DASHBOARD. THERE WERE NO INJURIES. THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (HIRNING BUICK GMC, POCATELLO, ID, 208-232-8900) WHERE A ROAD TEST WAS PERFORMED, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ANOTHER DEALER (WACKERLI BUICK, IDAHO FALLS, ID, 208-522-606) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.
Mfg Campaign: 11022677
Recall Date: Sep 11, 2017
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING APPROXIMATELY 80 MPH, THE GEAR SHIFTED SO HARD THAT THE VEHICLE JOLTED AND CAUSED THE FRONT PASSENGER TO STRIKE THE DASHBOARD. THERE WERE NO INJURIES. THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (HIRNING BUICK GMC, POCATELLO, ID, 208-232-8900) WHERE A ROAD TEST WAS PERFORMED, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ANOTHER DEALER (WACKERLI BUICK, IDAHO FALLS, ID, 208-522-606) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING APPROXIMATELY 80 MPH, THE GEAR SHIFTED SO HARD THAT THE VEHICLE JOLTED AND CAUSED THE FRONT PASSENGER TO STRIKE THE DASHBOARD. THERE WERE NO INJURIES. THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (HIRNING BUICK GMC, POCATELLO, ID, 208-232-8900) WHERE A ROAD TEST WAS PERFORMED, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ANOTHER DEALER (WACKERLI BUICK, IDAHO FALLS, ID, 208-522-606) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING APPROXIMATELY 80 MPH, THE GEAR SHIFTED SO HARD THAT THE VEHICLE JOLTED AND CAUSED THE FRONT PASSENGER TO STRIKE THE DASHBOARD. THERE WERE NO INJURIES. THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (HIRNING BUICK GMC, POCATELLO, ID, 208-232-8900) WHERE A ROAD TEST WAS PERFORMED, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ANOTHER DEALER (WACKERLI BUICK, IDAHO FALLS, ID, 208-522-606) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.
Mfg Campaign: 11022677
Recall Date: Sep 11, 2017
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 35 MPH AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED THE CONTACT'S VIEW WAS OBSTRUCTED BY THE UPPER LAYER FACTORY TINT ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE ISSUE WAS NOT PRESENT WITH THE HEADLIGHTS FROM ONCOMING TRAFFIC OR WHILE DRIVING ON LIGHTED ROADWAYS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLAMPS WERE ADJUSTED; HOWEVER, THAT FAILED TO REMEDY THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 803. UPDATED 06/27/17*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 35 MPH AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED THE CONTACT'S VIEW WAS OBSTRUCTED BY THE UPPER LAYER FACTORY TINT ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE ISSUE WAS NOT PRESENT WITH THE HEADLIGHTS FROM ONCOMING TRAFFIC OR WHILE DRIVING ON LIGHTED ROADWAYS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLAMPS WERE ADJUSTED; HOWEVER, THAT FAILED TO REMEDY THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 803. UPDATED 06/27/17*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 35 MPH AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED THE CONTACT'S VIEW WAS OBSTRUCTED BY THE UPPER LAYER FACTORY TINT ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE ISSUE WAS NOT PRESENT WITH THE HEADLIGHTS FROM ONCOMING TRAFFIC OR WHILE DRIVING ON LIGHTED ROADWAYS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLAMPS WERE ADJUSTED; HOWEVER, THAT FAILED TO REMEDY THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 803. UPDATED 06/27/17*LJ *CN
Mfg Campaign: 10983447
Recall Date: May 4, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE EVENTUALLY CAME TO A STOP. THE FAILURE OCCURRED A SECOND TIME AND THE CONTACT HAD TO APPLY THE ELECTRIC PARKING BRAKE IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 8-2909153881. THE MANUFACTURER STATED THAT THE FAILURE WAS SERIOUS AND WOULD REACH BACK OUT TO THE CONTACT. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 17,703.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE EVENTUALLY CAME TO A STOP. THE FAILURE OCCURRED A SECOND TIME AND THE CONTACT HAD TO APPLY THE ELECTRIC PARKING BRAKE IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 8-2909153881. THE MANUFACTURER STATED THAT THE FAILURE WAS SERIOUS AND WOULD REACH BACK OUT TO THE CONTACT. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 17,703.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE EVENTUALLY CAME TO A STOP. THE FAILURE OCCURRED A SECOND TIME AND THE CONTACT HAD TO APPLY THE ELECTRIC PARKING BRAKE IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 8-2909153881. THE MANUFACTURER STATED THAT THE FAILURE WAS SERIOUS AND WOULD REACH BACK OUT TO THE CONTACT. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 17,703.
Mfg Campaign: 10983274
Recall Date: May 3, 2017
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
THE DRIVER AS WELL AS THE FRONT SEAT PASSENGER LOSES THE BENEFIT OF THE AIRBAGS IN THE FRONT SEAT AND THE AIRBAG STATUS INDICATOR LIGHTS. NEITHER AIRBAG DEPLOYED IN MY CRASH IN WHICH THE CAR WAS COMPLETELY DESTROYED AND BOTH DRIVER AND PASSENGER INJURED. I WAS DRIVING AT APPROXIMATELY 15 MPH AND TURNING LEFT ON A CITY STREET. A LETTER FROM BUICK IN DECEMBER 2016 CLAIMED THAT ONLY THE AIR BAG ON THE PASSENGER'S SIDE NEEDED FIXING.
Corrective Action:
THE DRIVER AS WELL AS THE FRONT SEAT PASSENGER LOSES THE BENEFIT OF THE AIRBAGS IN THE FRONT SEAT AND THE AIRBAG STATUS INDICATOR LIGHTS. NEITHER AIRBAG DEPLOYED IN MY CRASH IN WHICH THE CAR WAS COMPLETELY DESTROYED AND BOTH DRIVER AND PASSENGER INJURED. I WAS DRIVING AT APPROXIMATELY 15 MPH AND TURNING LEFT ON A CITY STREET. A LETTER FROM BUICK IN DECEMBER 2016 CLAIMED THAT ONLY THE AIR BAG ON THE PASSENGER'S SIDE NEEDED FIXING.
Additional Notes:
THE DRIVER AS WELL AS THE FRONT SEAT PASSENGER LOSES THE BENEFIT OF THE AIRBAGS IN THE FRONT SEAT AND THE AIRBAG STATUS INDICATOR LIGHTS. NEITHER AIRBAG DEPLOYED IN MY CRASH IN WHICH THE CAR WAS COMPLETELY DESTROYED AND BOTH DRIVER AND PASSENGER INJURED. I WAS DRIVING AT APPROXIMATELY 15 MPH AND TURNING LEFT ON A CITY STREET. A LETTER FROM BUICK IN DECEMBER 2016 CLAIMED THAT ONLY THE AIR BAG ON THE PASSENGER'S SIDE NEEDED FIXING.
Mfg Campaign: 10971512
Recall Date: Apr 9, 2017
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
I WAS DRIVING IN KENWOOD IN CINCINNATI PULLED INTO GO TO STARBUCKS BARELY HIT THE CURB AND MY CONTINENTAL TIRE BLEW. I COULDN'T BELIEVE THAT IT HAPPENED SO EASY. ACTUALLY LOOKING BACK IT WAS SCARY HOW THE TIRE BLEW THAT EASY. I TOOK IT BACK TO THE DEALER WHERE I HAD TO PAY 241.00 OH AND I HAVEN'T MADE MY FIRST CAR PAYMENT YET. PURCHASED THE CAR ON 11/29/2016. *TR
Corrective Action:
I WAS DRIVING IN KENWOOD IN CINCINNATI PULLED INTO GO TO STARBUCKS BARELY HIT THE CURB AND MY CONTINENTAL TIRE BLEW. I COULDN'T BELIEVE THAT IT HAPPENED SO EASY. ACTUALLY LOOKING BACK IT WAS SCARY HOW THE TIRE BLEW THAT EASY. I TOOK IT BACK TO THE DEALER WHERE I HAD TO PAY 241.00 OH AND I HAVEN'T MADE MY FIRST CAR PAYMENT YET. PURCHASED THE CAR ON 11/29/2016. *TR
Additional Notes:
I WAS DRIVING IN KENWOOD IN CINCINNATI PULLED INTO GO TO STARBUCKS BARELY HIT THE CURB AND MY CONTINENTAL TIRE BLEW. I COULDN'T BELIEVE THAT IT HAPPENED SO EASY. ACTUALLY LOOKING BACK IT WAS SCARY HOW THE TIRE BLEW THAT EASY. I TOOK IT BACK TO THE DEALER WHERE I HAD TO PAY 241.00 OH AND I HAVEN'T MADE MY FIRST CAR PAYMENT YET. PURCHASED THE CAR ON 11/29/2016. *TR
Mfg Campaign: 10939563
Recall Date: Jan 4, 2017
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I WAS DRIVING IN KENWOOD IN CINCINNATI PULLED INTO GO TO STARBUCKS BARELY HIT THE CURB AND MY CONTINENTAL TIRE BLEW. I COULDN'T BELIEVE THAT IT HAPPENED SO EASY. ACTUALLY LOOKING BACK IT WAS SCARY HOW THE TIRE BLEW THAT EASY. I TOOK IT BACK TO THE DEALER WHERE I HAD TO PAY 241.00 OH AND I HAVEN'T MADE MY FIRST CAR PAYMENT YET. PURCHASED THE CAR ON 11/29/2016. *TR
Corrective Action:
I WAS DRIVING IN KENWOOD IN CINCINNATI PULLED INTO GO TO STARBUCKS BARELY HIT THE CURB AND MY CONTINENTAL TIRE BLEW. I COULDN'T BELIEVE THAT IT HAPPENED SO EASY. ACTUALLY LOOKING BACK IT WAS SCARY HOW THE TIRE BLEW THAT EASY. I TOOK IT BACK TO THE DEALER WHERE I HAD TO PAY 241.00 OH AND I HAVEN'T MADE MY FIRST CAR PAYMENT YET. PURCHASED THE CAR ON 11/29/2016. *TR
Additional Notes:
I WAS DRIVING IN KENWOOD IN CINCINNATI PULLED INTO GO TO STARBUCKS BARELY HIT THE CURB AND MY CONTINENTAL TIRE BLEW. I COULDN'T BELIEVE THAT IT HAPPENED SO EASY. ACTUALLY LOOKING BACK IT WAS SCARY HOW THE TIRE BLEW THAT EASY. I TOOK IT BACK TO THE DEALER WHERE I HAD TO PAY 241.00 OH AND I HAVEN'T MADE MY FIRST CAR PAYMENT YET. PURCHASED THE CAR ON 11/29/2016. *TR
Mfg Campaign: 10939563
Recall Date: Jan 4, 2017
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
I WAS DRIVING MY NEW CAR HAVEN'T MADE MY FIRST CAR PAYMENT. I WAS ON EXPRESSWAY GOING 65 MILES PER HOUR WHEN MY CAR STALLED COMPLETELY TURNED OFF. MANAGED TO GET TO EMERGENCY LANE SCARED TO DEATH. DEALER WANTED ME TO WAIT TILL TOMORROW TO BRING CAR IN I DON'T THINK SO. THEY SAID THEY HAVEN'T HAD ANY PROBLEMS WITH THIS CAR BUT THIS MORNING I SEE SEVERAL OTHER YEARS HAVE THIS PROBLEM. I'M LUCKY I WASN'T IN A TERRIBLE WREAK. AGAIN SCARED THE [XXX] OUT OF ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I WAS DRIVING MY NEW CAR HAVEN'T MADE MY FIRST CAR PAYMENT. I WAS ON EXPRESSWAY GOING 65 MILES PER HOUR WHEN MY CAR STALLED COMPLETELY TURNED OFF. MANAGED TO GET TO EMERGENCY LANE SCARED TO DEATH. DEALER WANTED ME TO WAIT TILL TOMORROW TO BRING CAR IN I DON'T THINK SO. THEY SAID THEY HAVEN'T HAD ANY PROBLEMS WITH THIS CAR BUT THIS MORNING I SEE SEVERAL OTHER YEARS HAVE THIS PROBLEM. I'M LUCKY I WASN'T IN A TERRIBLE WREAK. AGAIN SCARED THE [XXX] OUT OF ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I WAS DRIVING MY NEW CAR HAVEN'T MADE MY FIRST CAR PAYMENT. I WAS ON EXPRESSWAY GOING 65 MILES PER HOUR WHEN MY CAR STALLED COMPLETELY TURNED OFF. MANAGED TO GET TO EMERGENCY LANE SCARED TO DEATH. DEALER WANTED ME TO WAIT TILL TOMORROW TO BRING CAR IN I DON'T THINK SO. THEY SAID THEY HAVEN'T HAD ANY PROBLEMS WITH THIS CAR BUT THIS MORNING I SEE SEVERAL OTHER YEARS HAVE THIS PROBLEM. I'M LUCKY I WASN'T IN A TERRIBLE WREAK. AGAIN SCARED THE [XXX] OUT OF ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10939199
Recall Date: Jan 3, 2017
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WAS DRIVING ON EXPRESSWAY GOING 65 WHEN CAR TOTALLY TURNED OFF OR STALLED. IT SCARED THE HELL OUT OF ME. HAVEN'T EVEN MADE MY FIRST CAR PAYMENT YET. CALLED DEALER THEY WANTED ME TO WAIT TILL TOMORROW ARE THEY KIDDING. THEY FINALLY AGREED TO GIVE ME A LENDER CAR. SALESMAN SAID THEY HAVE NEVER HAD ANY PROBLEMS WITH VERANO UPON CHECKING THIS MORNING I HAVE FOUND MANY YEARS WITH THIS PROBLEM. *TR
Corrective Action:
WAS DRIVING ON EXPRESSWAY GOING 65 WHEN CAR TOTALLY TURNED OFF OR STALLED. IT SCARED THE HELL OUT OF ME. HAVEN'T EVEN MADE MY FIRST CAR PAYMENT YET. CALLED DEALER THEY WANTED ME TO WAIT TILL TOMORROW ARE THEY KIDDING. THEY FINALLY AGREED TO GIVE ME A LENDER CAR. SALESMAN SAID THEY HAVE NEVER HAD ANY PROBLEMS WITH VERANO UPON CHECKING THIS MORNING I HAVE FOUND MANY YEARS WITH THIS PROBLEM. *TR
Additional Notes:
WAS DRIVING ON EXPRESSWAY GOING 65 WHEN CAR TOTALLY TURNED OFF OR STALLED. IT SCARED THE HELL OUT OF ME. HAVEN'T EVEN MADE MY FIRST CAR PAYMENT YET. CALLED DEALER THEY WANTED ME TO WAIT TILL TOMORROW ARE THEY KIDDING. THEY FINALLY AGREED TO GIVE ME A LENDER CAR. SALESMAN SAID THEY HAVE NEVER HAD ANY PROBLEMS WITH VERANO UPON CHECKING THIS MORNING I HAVE FOUND MANY YEARS WITH THIS PROBLEM. *TR
Mfg Campaign: 10939206
Recall Date: Jan 3, 2017
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