CADILLAC CTS 2016

Complete listing of complaints and recalls for this vehicle

46
Complaints
4
Recalls

Complaints & Recalls

46 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 25V175000 SAFETY RECALL
934 Vehicles Affected
Recall Date: Mar 20, 2025
Safety Issue:

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.

Potential Risk:
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N252497020
Notice Date: Apr 15, 2025
Recall Date: Mar 20, 2025
General Motors Llc
NHTSA Campaign: 19V086000 SAFETY RECALL
26.8K Vehicles Affected
Recall Date: Feb 7, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.

Potential Risk:
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N182182760
Notice Date: Jun 13, 2019
Recall Date: Feb 7, 2019
General Motors Llc
NHTSA Campaign: 18V595000 SAFETY RECALL
52.9K Vehicles Affected
Recall Date: Sep 7, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.

Potential Risk:
In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
FREE Recall Solution:
GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18286.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: 18286
Notice Date: Nov 1, 2018
Recall Date: Sep 7, 2018

Consumer Complaints

46 Complaints
General Motors, Llc
Campaign: 11667214 Other
Jun 16, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Message "Shift to Park" even though the car is already in Park, preventing shutting down the car.

Corrective Action:

Message "Shift to Park" even though the car is already in Park, preventing shutting down the car.

Additional Notes:

Message "Shift to Park" even though the car is already in Park, preventing shutting down the car.

Manufacturer: CADILLAC
Mfg Campaign: 11667214
Notice Date: Jun 16, 2025
Recall Date: Jun 16, 2025
General Motors, Llc
Campaign: 11657637 Other
1 Vehicles Affected
Apr 29, 2025
Defect Description:

STRUCTURE:BODY:DOOR:HANDLE:INTERIOR

Potential Consequences:

The contact owns a 2016 Cadillac CTS. The contact stated while the vehicle was parked, the carbon fiber-optic piece on the rear passenger door was fractured. The contact stated the occupant was exiting the rear passenger's door when the occupant was stabbed by the carbon fiber-optic piece. The contact stated that the occupant was stabbed in the back of the right arm. No medical attention was needed. The contact stated that the carbon fiber optic pieces on all four of the door panels and the glove compartment had been replaced several times. The contact stated the glove compartment carbon fiber optic piece was replaced three times. In addition, the contact stated that the carbon fiber optic pieces on each door panel had been replaced twice. The manufacturer was made aware of the failure, and several cases were filed. The failure mileage was approximately 20,000.

Corrective Action:

The contact owns a 2016 Cadillac CTS. The contact stated while the vehicle was parked, the carbon fiber-optic piece on the rear passenger door was fractured. The contact stated the occupant was exiting the rear passenger's door when the occupant was stabbed by the carbon fiber-optic piece. The contact stated that the occupant was stabbed in the back of the right arm. No medical attention was needed. The contact stated that the carbon fiber optic pieces on all four of the door panels and the glove compartment had been replaced several times. The contact stated the glove compartment carbon fiber optic piece was replaced three times. In addition, the contact stated that the carbon fiber optic pieces on each door panel had been replaced twice. The manufacturer was made aware of the failure, and several cases were filed. The failure mileage was approximately 20,000.

Additional Notes:

The contact owns a 2016 Cadillac CTS. The contact stated while the vehicle was parked, the carbon fiber-optic piece on the rear passenger door was fractured. The contact stated the occupant was exiting the rear passenger's door when the occupant was stabbed by the carbon fiber-optic piece. The contact stated that the occupant was stabbed in the back of the right arm. No medical attention was needed. The contact stated that the carbon fiber optic pieces on all four of the door panels and the glove compartment had been replaced several times. The contact stated the glove compartment carbon fiber optic piece was replaced three times. In addition, the contact stated that the carbon fiber optic pieces on each door panel had been replaced twice. The manufacturer was made aware of the failure, and several cases were filed. The failure mileage was approximately 20,000.

Manufacturer: CADILLAC
Mfg Campaign: 11657637
Notice Date: Apr 29, 2025
Recall Date: Apr 29, 2025
General Motors, Llc
Campaign: 11645750 Other
Mar 1, 2025
Defect Description:

AIR BAGS

Potential Consequences:

The passenger side airbag stays illuminated after the vehicle is started and continues to stay on as the vehicle is driven, never going off. General Motors have not issued a recall on this safety problem with the 2016 Cadillac CTS. My [XXX] address [XXX] . My phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The passenger side airbag stays illuminated after the vehicle is started and continues to stay on as the vehicle is driven, never going off. General Motors have not issued a recall on this safety problem with the 2016 Cadillac CTS. My [XXX] address [XXX] . My phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The passenger side airbag stays illuminated after the vehicle is started and continues to stay on as the vehicle is driven, never going off. General Motors have not issued a recall on this safety problem with the 2016 Cadillac CTS. My [XXX] address [XXX] . My phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: CADILLAC
Mfg Campaign: 11645750
Notice Date: Mar 1, 2025
Recall Date: Mar 1, 2025
General Motors, Llc
Campaign: 11645131 Other
Feb 26, 2025
Defect Description:

AIR BAGS

Potential Consequences:

The contact's relative owns a 2016 Cadillac CTS. The contact stated that while driving at approximately 40 MPH, the passenger's side air bag warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the front passenger's side air bag inflator needed to be replaced. The dealer informed the contact that the VIN was not included in a related recall and provided an estimate for the repair. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 49,790.

Corrective Action:

The contact's relative owns a 2016 Cadillac CTS. The contact stated that while driving at approximately 40 MPH, the passenger's side air bag warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the front passenger's side air bag inflator needed to be replaced. The dealer informed the contact that the VIN was not included in a related recall and provided an estimate for the repair. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 49,790.

Additional Notes:

The contact's relative owns a 2016 Cadillac CTS. The contact stated that while driving at approximately 40 MPH, the passenger's side air bag warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the front passenger's side air bag inflator needed to be replaced. The dealer informed the contact that the VIN was not included in a related recall and provided an estimate for the repair. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 49,790.

Manufacturer: CADILLAC
Mfg Campaign: 11645131
Notice Date: Feb 26, 2025
Recall Date: Feb 26, 2025
General Motors, Llc
Campaign: 11611649 Other
Aug 29, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Center console screen again has stopped working, no access to settings for the car nor any way to correct settings at this point. Many of the settings can be critical to safe driving of the car and have no manual alternative. This is the second screen in 50k miles.

Corrective Action:

Center console screen again has stopped working, no access to settings for the car nor any way to correct settings at this point. Many of the settings can be critical to safe driving of the car and have no manual alternative. This is the second screen in 50k miles.

Additional Notes:

Center console screen again has stopped working, no access to settings for the car nor any way to correct settings at this point. Many of the settings can be critical to safe driving of the car and have no manual alternative. This is the second screen in 50k miles.

Manufacturer: CADILLAC
Mfg Campaign: 11611649
Notice Date: Aug 29, 2024
Recall Date: Aug 29, 2024
General Motors, Llc
Campaign: 11563267 Other
Jan 3, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Rear differential failed @ 44,600 miles. Dealer said car was unsafe to drive. Dealer unable to obtain replacement after 30 days. Internet search shows this to be a known issue.

Corrective Action:

Rear differential failed @ 44,600 miles. Dealer said car was unsafe to drive. Dealer unable to obtain replacement after 30 days. Internet search shows this to be a known issue.

Additional Notes:

Rear differential failed @ 44,600 miles. Dealer said car was unsafe to drive. Dealer unable to obtain replacement after 30 days. Internet search shows this to be a known issue.

Manufacturer: CADILLAC
Mfg Campaign: 11563267
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
General Motors, Llc
Campaign: 11563267 Other
Jan 3, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Rear differential failed @ 44,600 miles. Dealer said car was unsafe to drive. Dealer unable to obtain replacement after 30 days. Internet search shows this to be a known issue.

Corrective Action:

Rear differential failed @ 44,600 miles. Dealer said car was unsafe to drive. Dealer unable to obtain replacement after 30 days. Internet search shows this to be a known issue.

Additional Notes:

Rear differential failed @ 44,600 miles. Dealer said car was unsafe to drive. Dealer unable to obtain replacement after 30 days. Internet search shows this to be a known issue.

Manufacturer: CADILLAC
Mfg Campaign: 11563267
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
General Motors, Llc
Campaign: 11501662 Other
Jan 13, 2023
Defect Description:

SUSPENSION

Potential Consequences:

The contact owns a 2016 Cadillac CTS. The contact stated that while driving at highway speeds the rear end of the vehicle lowered. There was an abnormal roaring noise detected from the wheels. There were no warning lights illuminated. The vehicle was taken to the local dealer who informed the contact that the failure was due to the run flat tires. The vehicle was taken back to the local dealer where it was diagnosed that the differential was not properly lubricated; and informed him not to drive the vehicle. The parts to repair the vehicle was on back order. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 60,000.

Corrective Action:

The contact owns a 2016 Cadillac CTS. The contact stated that while driving at highway speeds the rear end of the vehicle lowered. There was an abnormal roaring noise detected from the wheels. There were no warning lights illuminated. The vehicle was taken to the local dealer who informed the contact that the failure was due to the run flat tires. The vehicle was taken back to the local dealer where it was diagnosed that the differential was not properly lubricated; and informed him not to drive the vehicle. The parts to repair the vehicle was on back order. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 60,000.

Additional Notes:

The contact owns a 2016 Cadillac CTS. The contact stated that while driving at highway speeds the rear end of the vehicle lowered. There was an abnormal roaring noise detected from the wheels. There were no warning lights illuminated. The vehicle was taken to the local dealer who informed the contact that the failure was due to the run flat tires. The vehicle was taken back to the local dealer where it was diagnosed that the differential was not properly lubricated; and informed him not to drive the vehicle. The parts to repair the vehicle was on back order. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 60,000.

Manufacturer: CADILLAC
Mfg Campaign: 11501662
Notice Date: Jan 13, 2023
Recall Date: Jan 13, 2023
General Motors, Llc
Campaign: 11487639 Other
Oct 3, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Torque converter shudders and jerks abruptly. There’s trouble slowing down at times and it has a difficult time shifting up or shifting down i gears.

Corrective Action:

Torque converter shudders and jerks abruptly. There’s trouble slowing down at times and it has a difficult time shifting up or shifting down i gears.

Additional Notes:

Torque converter shudders and jerks abruptly. There’s trouble slowing down at times and it has a difficult time shifting up or shifting down i gears.

Manufacturer: CADILLAC
Mfg Campaign: 11487639
Notice Date: Oct 3, 2022
Recall Date: Oct 3, 2022
General Motors, Llc
Campaign: 11470625 Other
Jun 23, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

I have 2 complaints. #1 The transmission shifts extremely hard in and out of gear 1. This issue a known issue, but GM has no resolution. There is a bulletin. The problem is, my car is no shifting poorly in all gears and causing a serious safety issue at all speeds and gears. It won't go into gear causing safety concerns. I have reported the transmission issue multiple times while under warranty and it is now worse outside of warranty! #2 Adaptive cruise has also been reported multiple times and I have paid to get both front sensors replaced. Only to have the issue continue. The dash will show a car is in the path, but there is a 2-3 second delay before car starts to slow down. Often brakes do not engage and the alarms just go off. I have driven a loaner car of similar years and they do not operate the same. This car is an outlier.

Corrective Action:

I have 2 complaints. #1 The transmission shifts extremely hard in and out of gear 1. This issue a known issue, but GM has no resolution. There is a bulletin. The problem is, my car is no shifting poorly in all gears and causing a serious safety issue at all speeds and gears. It won't go into gear causing safety concerns. I have reported the transmission issue multiple times while under warranty and it is now worse outside of warranty! #2 Adaptive cruise has also been reported multiple times and I have paid to get both front sensors replaced. Only to have the issue continue. The dash will show a car is in the path, but there is a 2-3 second delay before car starts to slow down. Often brakes do not engage and the alarms just go off. I have driven a loaner car of similar years and they do not operate the same. This car is an outlier.

Additional Notes:

I have 2 complaints. #1 The transmission shifts extremely hard in and out of gear 1. This issue a known issue, but GM has no resolution. There is a bulletin. The problem is, my car is no shifting poorly in all gears and causing a serious safety issue at all speeds and gears. It won't go into gear causing safety concerns. I have reported the transmission issue multiple times while under warranty and it is now worse outside of warranty! #2 Adaptive cruise has also been reported multiple times and I have paid to get both front sensors replaced. Only to have the issue continue. The dash will show a car is in the path, but there is a 2-3 second delay before car starts to slow down. Often brakes do not engage and the alarms just go off. I have driven a loaner car of similar years and they do not operate the same. This car is an outlier.

Manufacturer: CADILLAC
Mfg Campaign: 11470625
Notice Date: Jun 23, 2022
Recall Date: Jun 23, 2022
General Motors, Llc
Campaign: 11470625 Other
Jun 23, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I have 2 complaints. #1 The transmission shifts extremely hard in and out of gear 1. This issue a known issue, but GM has no resolution. There is a bulletin. The problem is, my car is no shifting poorly in all gears and causing a serious safety issue at all speeds and gears. It won't go into gear causing safety concerns. I have reported the transmission issue multiple times while under warranty and it is now worse outside of warranty! #2 Adaptive cruise has also been reported multiple times and I have paid to get both front sensors replaced. Only to have the issue continue. The dash will show a car is in the path, but there is a 2-3 second delay before car starts to slow down. Often brakes do not engage and the alarms just go off. I have driven a loaner car of similar years and they do not operate the same. This car is an outlier.

Corrective Action:

I have 2 complaints. #1 The transmission shifts extremely hard in and out of gear 1. This issue a known issue, but GM has no resolution. There is a bulletin. The problem is, my car is no shifting poorly in all gears and causing a serious safety issue at all speeds and gears. It won't go into gear causing safety concerns. I have reported the transmission issue multiple times while under warranty and it is now worse outside of warranty! #2 Adaptive cruise has also been reported multiple times and I have paid to get both front sensors replaced. Only to have the issue continue. The dash will show a car is in the path, but there is a 2-3 second delay before car starts to slow down. Often brakes do not engage and the alarms just go off. I have driven a loaner car of similar years and they do not operate the same. This car is an outlier.

Additional Notes:

I have 2 complaints. #1 The transmission shifts extremely hard in and out of gear 1. This issue a known issue, but GM has no resolution. There is a bulletin. The problem is, my car is no shifting poorly in all gears and causing a serious safety issue at all speeds and gears. It won't go into gear causing safety concerns. I have reported the transmission issue multiple times while under warranty and it is now worse outside of warranty! #2 Adaptive cruise has also been reported multiple times and I have paid to get both front sensors replaced. Only to have the issue continue. The dash will show a car is in the path, but there is a 2-3 second delay before car starts to slow down. Often brakes do not engage and the alarms just go off. I have driven a loaner car of similar years and they do not operate the same. This car is an outlier.

Manufacturer: CADILLAC
Mfg Campaign: 11470625
Notice Date: Jun 23, 2022
Recall Date: Jun 23, 2022
General Motors, Llc
Campaign: 11468827 Other
Jun 12, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The component that failed on my vehicle is the rear differential. My safety was put at risk by my vehicle hesitating on the highway where I lost speed and was almost rear ended. At that point I had to pull over onto a shoulder with grass to wait on the side of the highway for a tow. My vehicle has been with the dealer for the past 2 months. No warning lights or signals.

Corrective Action:

The component that failed on my vehicle is the rear differential. My safety was put at risk by my vehicle hesitating on the highway where I lost speed and was almost rear ended. At that point I had to pull over onto a shoulder with grass to wait on the side of the highway for a tow. My vehicle has been with the dealer for the past 2 months. No warning lights or signals.

Additional Notes:

The component that failed on my vehicle is the rear differential. My safety was put at risk by my vehicle hesitating on the highway where I lost speed and was almost rear ended. At that point I had to pull over onto a shoulder with grass to wait on the side of the highway for a tow. My vehicle has been with the dealer for the past 2 months. No warning lights or signals.

Manufacturer: CADILLAC
Mfg Campaign: 11468827
Notice Date: Jun 12, 2022
Recall Date: Jun 12, 2022
General Motors, Llc
Campaign: 11461848 Other
Apr 22, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The component that failed was the rear differential. I had to pull over on a grassy area on the merrit parkway which put my safety at risk. The component has been inspected by the dealer. No warning lamps appeared. I heard a whining sound and a grinding noise.

Corrective Action:

The component that failed was the rear differential. I had to pull over on a grassy area on the merrit parkway which put my safety at risk. The component has been inspected by the dealer. No warning lamps appeared. I heard a whining sound and a grinding noise.

Additional Notes:

The component that failed was the rear differential. I had to pull over on a grassy area on the merrit parkway which put my safety at risk. The component has been inspected by the dealer. No warning lamps appeared. I heard a whining sound and a grinding noise.

Manufacturer: CADILLAC
Mfg Campaign: 11461848
Notice Date: Apr 22, 2022
Recall Date: Apr 22, 2022
General Motors, Llc
Campaign: 11434935 Other
Sep 29, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an accident while driving The problem is confirmed by the dealer No No

Corrective Action:

The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an accident while driving The problem is confirmed by the dealer No No

Additional Notes:

The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an accident while driving The problem is confirmed by the dealer No No

Manufacturer: CADILLAC
Mfg Campaign: 11434935
Notice Date: Sep 29, 2021
Recall Date: Sep 29, 2021
General Motors, Llc
Campaign: 11434935 Other
Sep 29, 2021
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an accident while driving The problem is confirmed by the dealer No No

Corrective Action:

The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an accident while driving The problem is confirmed by the dealer No No

Additional Notes:

The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an accident while driving The problem is confirmed by the dealer No No

Manufacturer: CADILLAC
Mfg Campaign: 11434935
Notice Date: Sep 29, 2021
Recall Date: Sep 29, 2021
General Motors, Llc
Campaign: 11434935 Other
Sep 29, 2021
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an accident while driving The problem is confirmed by the dealer No No

Corrective Action:

The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an accident while driving The problem is confirmed by the dealer No No

Additional Notes:

The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an accident while driving The problem is confirmed by the dealer No No

Manufacturer: CADILLAC
Mfg Campaign: 11434935
Notice Date: Sep 29, 2021
Recall Date: Sep 29, 2021
General Motors, Llc
Campaign: 11430899 Other
Aug 29, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

CUE screen is “cracked”. Can no longer see about 1/2 of back up camera screen. Barely missed backing into my neighbors car.

Corrective Action:

CUE screen is “cracked”. Can no longer see about 1/2 of back up camera screen. Barely missed backing into my neighbors car.

Additional Notes:

CUE screen is “cracked”. Can no longer see about 1/2 of back up camera screen. Barely missed backing into my neighbors car.

Manufacturer: CADILLAC
Mfg Campaign: 11430899
Notice Date: Aug 29, 2021
Recall Date: Aug 29, 2021
General Motors, Llc
Campaign: 11424320 Other
Jul 11, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

A known issue. “Clutch slow to fill” is a defect of the 8 speed transmission that causes the vehicle to violently buck and surge at low speeds and is dangerous as it makes it unreliable when driving at low speeds since it can randomly lunge forward dangerously. Dealership replaced transmission valve body under warranty and flushed transmission twice but problem remains. Dealership claims it can be fixed with an “update” but tried to charge over $300 for the “update” when it is a defect that should have been fixed under warranty for free or have a recall.

Corrective Action:

A known issue. “Clutch slow to fill” is a defect of the 8 speed transmission that causes the vehicle to violently buck and surge at low speeds and is dangerous as it makes it unreliable when driving at low speeds since it can randomly lunge forward dangerously. Dealership replaced transmission valve body under warranty and flushed transmission twice but problem remains. Dealership claims it can be fixed with an “update” but tried to charge over $300 for the “update” when it is a defect that should have been fixed under warranty for free or have a recall.

Additional Notes:

A known issue. “Clutch slow to fill” is a defect of the 8 speed transmission that causes the vehicle to violently buck and surge at low speeds and is dangerous as it makes it unreliable when driving at low speeds since it can randomly lunge forward dangerously. Dealership replaced transmission valve body under warranty and flushed transmission twice but problem remains. Dealership claims it can be fixed with an “update” but tried to charge over $300 for the “update” when it is a defect that should have been fixed under warranty for free or have a recall.

Manufacturer: CADILLAC
Mfg Campaign: 11424320
Notice Date: Jul 11, 2021
Recall Date: Jul 11, 2021
General Motors, Llc
Campaign: 11423114 Other
Jul 1, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Cracked CUE screen dealership states not covered under warranty and requesting $1700.00 to replace. My 2016 CTS has only 28,500 miles and has always been kept in the garage since I purchased it new in 2016. I truly feel GM should being covering the cost of replacement on this system on a vehicle that had a $64,000 price tag.

Corrective Action:

Cracked CUE screen dealership states not covered under warranty and requesting $1700.00 to replace. My 2016 CTS has only 28,500 miles and has always been kept in the garage since I purchased it new in 2016. I truly feel GM should being covering the cost of replacement on this system on a vehicle that had a $64,000 price tag.

Additional Notes:

Cracked CUE screen dealership states not covered under warranty and requesting $1700.00 to replace. My 2016 CTS has only 28,500 miles and has always been kept in the garage since I purchased it new in 2016. I truly feel GM should being covering the cost of replacement on this system on a vehicle that had a $64,000 price tag.

Manufacturer: CADILLAC
Mfg Campaign: 11423114
Notice Date: Jul 1, 2021
Recall Date: Jul 1, 2021
General Motors, Llc
Campaign: 11385311 Other
Dec 28, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY DANGEROUS AND SCARY EXPERIENCE WHEN THIS HAPPENS ON THE ROAD.

Corrective Action:

WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY DANGEROUS AND SCARY EXPERIENCE WHEN THIS HAPPENS ON THE ROAD.

Additional Notes:

WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY DANGEROUS AND SCARY EXPERIENCE WHEN THIS HAPPENS ON THE ROAD.

Manufacturer: CADILLAC
Mfg Campaign: 11385311
Notice Date: Dec 28, 2020
Recall Date: Dec 28, 2020

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