Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: N252497020
Recall Date: Mar 20, 2025
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Mfg Campaign: N182182760
Recall Date: Feb 7, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18286
Recall Date: Sep 7, 2018
Consumer Complaints
46 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY DANGEROUS AND SCARY EXPERIENCE WHEN THIS HAPPENS ON THE ROAD.
Corrective Action:
WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY DANGEROUS AND SCARY EXPERIENCE WHEN THIS HAPPENS ON THE ROAD.
Additional Notes:
WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY DANGEROUS AND SCARY EXPERIENCE WHEN THIS HAPPENS ON THE ROAD.
Mfg Campaign: 11385311
Recall Date: Dec 28, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY DANGEROUS AND SCARY EXPERIENCE WHEN THIS HAPPENS ON THE ROAD.
Corrective Action:
WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY DANGEROUS AND SCARY EXPERIENCE WHEN THIS HAPPENS ON THE ROAD.
Additional Notes:
WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY DANGEROUS AND SCARY EXPERIENCE WHEN THIS HAPPENS ON THE ROAD.
Mfg Campaign: 11385311
Recall Date: Dec 28, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I ACCELERATED THE TRANSMISSION FELT LIKE IT GOT STUCK AND CONTINUED TO REV WHEN I ATTEMPTED TO ACCELERATE AND FELT LIKE I WAS NOT MOVING. RPM CONTINUED TO GO UP BUT NO POWER. OTHER TIMES A VIG BUMP IS FELT WHEN I TAKE FOOT OFF GAS FOR A KOMENT AND WHEN I PLACE IT BACK ON TO ACCELERATE THE BIG BUMP IS FELT. HAVE TAKEN IT TO CADILLAC SEVICE TWICE AND BOTH TIMES TRANSMISSION WAS REPROGRAMMED BUT IT DID NOT DIX THE PROBLEM.
Corrective Action:
WHEN I ACCELERATED THE TRANSMISSION FELT LIKE IT GOT STUCK AND CONTINUED TO REV WHEN I ATTEMPTED TO ACCELERATE AND FELT LIKE I WAS NOT MOVING. RPM CONTINUED TO GO UP BUT NO POWER. OTHER TIMES A VIG BUMP IS FELT WHEN I TAKE FOOT OFF GAS FOR A KOMENT AND WHEN I PLACE IT BACK ON TO ACCELERATE THE BIG BUMP IS FELT. HAVE TAKEN IT TO CADILLAC SEVICE TWICE AND BOTH TIMES TRANSMISSION WAS REPROGRAMMED BUT IT DID NOT DIX THE PROBLEM.
Additional Notes:
WHEN I ACCELERATED THE TRANSMISSION FELT LIKE IT GOT STUCK AND CONTINUED TO REV WHEN I ATTEMPTED TO ACCELERATE AND FELT LIKE I WAS NOT MOVING. RPM CONTINUED TO GO UP BUT NO POWER. OTHER TIMES A VIG BUMP IS FELT WHEN I TAKE FOOT OFF GAS FOR A KOMENT AND WHEN I PLACE IT BACK ON TO ACCELERATE THE BIG BUMP IS FELT. HAVE TAKEN IT TO CADILLAC SEVICE TWICE AND BOTH TIMES TRANSMISSION WAS REPROGRAMMED BUT IT DID NOT DIX THE PROBLEM.
Mfg Campaign: 11373601
Recall Date: Nov 7, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CADILLAC CUE DISPLAY FOR RADIO, INFO, HVAC, NAV, ETC. HAS BEGUN TO CRACK (AKA SPIDERWEB CRACKS) WHICH HAS NO MADE THE TOUCH SCREEN UNUSABLE AND BEGUN TO DEGRADE VEHICLE CA0PABILITY. THE DISPLAY FREQUENTLY BLINKS AND MAKES EMITS RANDOM AUDIO TONES BOTH OF WHICH ARE VERY DISTRACTING WHILE DRIVING AND CAUSING A SAFETY HAZARD.
Corrective Action:
THE CADILLAC CUE DISPLAY FOR RADIO, INFO, HVAC, NAV, ETC. HAS BEGUN TO CRACK (AKA SPIDERWEB CRACKS) WHICH HAS NO MADE THE TOUCH SCREEN UNUSABLE AND BEGUN TO DEGRADE VEHICLE CA0PABILITY. THE DISPLAY FREQUENTLY BLINKS AND MAKES EMITS RANDOM AUDIO TONES BOTH OF WHICH ARE VERY DISTRACTING WHILE DRIVING AND CAUSING A SAFETY HAZARD.
Additional Notes:
THE CADILLAC CUE DISPLAY FOR RADIO, INFO, HVAC, NAV, ETC. HAS BEGUN TO CRACK (AKA SPIDERWEB CRACKS) WHICH HAS NO MADE THE TOUCH SCREEN UNUSABLE AND BEGUN TO DEGRADE VEHICLE CA0PABILITY. THE DISPLAY FREQUENTLY BLINKS AND MAKES EMITS RANDOM AUDIO TONES BOTH OF WHICH ARE VERY DISTRACTING WHILE DRIVING AND CAUSING A SAFETY HAZARD.
Mfg Campaign: 11353726
Recall Date: Sep 8, 2020
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
AT 45MPH THE RIGHT FRONT WHEEL SHUDDERS. IT ONLY HAPPENS OCCASIONALLY. I'VE CHECKED IT ON VERY SMOOTH ROADS TO MAKE SURE IT WASN'T THE CONDITON OF THE ROAD CAUSING THE SHUDDER. SOMETIMES, WHEN THE CAR SHIFTS, IT SHIFTS VERY HARD AS IF BEING BUMPED IN THE REAR. I HAD IT CHECKED AND I'M TOLD IT MAY BE A TRANSMISSION ISSUE BUT NOT SURE. THE ORIGINAL TIRES ARE ON THE CAR AND AT 48 THOUSAND MILES THEY HAVE WORN EVEN. I'VE HAD THE FRONT END CHECKED FOR ALIGNMENT AND THE FRONT WHEELS BALANCED. THAT IS NOT THE ISSUE.
Corrective Action:
AT 45MPH THE RIGHT FRONT WHEEL SHUDDERS. IT ONLY HAPPENS OCCASIONALLY. I'VE CHECKED IT ON VERY SMOOTH ROADS TO MAKE SURE IT WASN'T THE CONDITON OF THE ROAD CAUSING THE SHUDDER. SOMETIMES, WHEN THE CAR SHIFTS, IT SHIFTS VERY HARD AS IF BEING BUMPED IN THE REAR. I HAD IT CHECKED AND I'M TOLD IT MAY BE A TRANSMISSION ISSUE BUT NOT SURE. THE ORIGINAL TIRES ARE ON THE CAR AND AT 48 THOUSAND MILES THEY HAVE WORN EVEN. I'VE HAD THE FRONT END CHECKED FOR ALIGNMENT AND THE FRONT WHEELS BALANCED. THAT IS NOT THE ISSUE.
Additional Notes:
AT 45MPH THE RIGHT FRONT WHEEL SHUDDERS. IT ONLY HAPPENS OCCASIONALLY. I'VE CHECKED IT ON VERY SMOOTH ROADS TO MAKE SURE IT WASN'T THE CONDITON OF THE ROAD CAUSING THE SHUDDER. SOMETIMES, WHEN THE CAR SHIFTS, IT SHIFTS VERY HARD AS IF BEING BUMPED IN THE REAR. I HAD IT CHECKED AND I'M TOLD IT MAY BE A TRANSMISSION ISSUE BUT NOT SURE. THE ORIGINAL TIRES ARE ON THE CAR AND AT 48 THOUSAND MILES THEY HAVE WORN EVEN. I'VE HAD THE FRONT END CHECKED FOR ALIGNMENT AND THE FRONT WHEELS BALANCED. THAT IS NOT THE ISSUE.
Mfg Campaign: 11337345
Recall Date: Jul 3, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT 45MPH THE RIGHT FRONT WHEEL SHUDDERS. IT ONLY HAPPENS OCCASIONALLY. I'VE CHECKED IT ON VERY SMOOTH ROADS TO MAKE SURE IT WASN'T THE CONDITON OF THE ROAD CAUSING THE SHUDDER. SOMETIMES, WHEN THE CAR SHIFTS, IT SHIFTS VERY HARD AS IF BEING BUMPED IN THE REAR. I HAD IT CHECKED AND I'M TOLD IT MAY BE A TRANSMISSION ISSUE BUT NOT SURE. THE ORIGINAL TIRES ARE ON THE CAR AND AT 48 THOUSAND MILES THEY HAVE WORN EVEN. I'VE HAD THE FRONT END CHECKED FOR ALIGNMENT AND THE FRONT WHEELS BALANCED. THAT IS NOT THE ISSUE.
Corrective Action:
AT 45MPH THE RIGHT FRONT WHEEL SHUDDERS. IT ONLY HAPPENS OCCASIONALLY. I'VE CHECKED IT ON VERY SMOOTH ROADS TO MAKE SURE IT WASN'T THE CONDITON OF THE ROAD CAUSING THE SHUDDER. SOMETIMES, WHEN THE CAR SHIFTS, IT SHIFTS VERY HARD AS IF BEING BUMPED IN THE REAR. I HAD IT CHECKED AND I'M TOLD IT MAY BE A TRANSMISSION ISSUE BUT NOT SURE. THE ORIGINAL TIRES ARE ON THE CAR AND AT 48 THOUSAND MILES THEY HAVE WORN EVEN. I'VE HAD THE FRONT END CHECKED FOR ALIGNMENT AND THE FRONT WHEELS BALANCED. THAT IS NOT THE ISSUE.
Additional Notes:
AT 45MPH THE RIGHT FRONT WHEEL SHUDDERS. IT ONLY HAPPENS OCCASIONALLY. I'VE CHECKED IT ON VERY SMOOTH ROADS TO MAKE SURE IT WASN'T THE CONDITON OF THE ROAD CAUSING THE SHUDDER. SOMETIMES, WHEN THE CAR SHIFTS, IT SHIFTS VERY HARD AS IF BEING BUMPED IN THE REAR. I HAD IT CHECKED AND I'M TOLD IT MAY BE A TRANSMISSION ISSUE BUT NOT SURE. THE ORIGINAL TIRES ARE ON THE CAR AND AT 48 THOUSAND MILES THEY HAVE WORN EVEN. I'VE HAD THE FRONT END CHECKED FOR ALIGNMENT AND THE FRONT WHEELS BALANCED. THAT IS NOT THE ISSUE.
Mfg Campaign: 11337345
Recall Date: Jul 3, 2020
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. A HOWLING NOISE EMERGING FROM THE REAR OF THE VEHICLE REAR END DIFERENTIAL INTERNAL BEARING FAILURE AND METAL DEBRI NO CONSEQUENCE, VEHICLE REPAIRED BY THE DEALER UNDER WARRANTY THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH A HOWLING NOISE EMERGING FROM THE REAR OF THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER PARKWAY CADILLAC VALENCIA, 24055 CREEKSIDE RD, SANTA CLARITA, CA 91355, THEY DETERMINED THAT THE REAR END DIFFERENTIAL BEARING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,053.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. A HOWLING NOISE EMERGING FROM THE REAR OF THE VEHICLE REAR END DIFERENTIAL INTERNAL BEARING FAILURE AND METAL DEBRI NO CONSEQUENCE, VEHICLE REPAIRED BY THE DEALER UNDER WARRANTY THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH A HOWLING NOISE EMERGING FROM THE REAR OF THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER PARKWAY CADILLAC VALENCIA, 24055 CREEKSIDE RD, SANTA CLARITA, CA 91355, THEY DETERMINED THAT THE REAR END DIFFERENTIAL BEARING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,053.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. A HOWLING NOISE EMERGING FROM THE REAR OF THE VEHICLE REAR END DIFERENTIAL INTERNAL BEARING FAILURE AND METAL DEBRI NO CONSEQUENCE, VEHICLE REPAIRED BY THE DEALER UNDER WARRANTY THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH A HOWLING NOISE EMERGING FROM THE REAR OF THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER PARKWAY CADILLAC VALENCIA, 24055 CREEKSIDE RD, SANTA CLARITA, CA 91355, THEY DETERMINED THAT THE REAR END DIFFERENTIAL BEARING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,053.
Mfg Campaign: 11308790
Recall Date: Feb 12, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES. I HAVE A DASH CAMERA AND IPHONE FOOTAGE OF THE INCIDENT. I BOUGHT THIS CAR FROM AN AUTHORIZED CADILLAC DEALERSHIP IN JUNE 2019 AND THE CAR CAUGHT ON FIRE ON CHRISTMAS DAY 2019
Corrective Action:
THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES. I HAVE A DASH CAMERA AND IPHONE FOOTAGE OF THE INCIDENT. I BOUGHT THIS CAR FROM AN AUTHORIZED CADILLAC DEALERSHIP IN JUNE 2019 AND THE CAR CAUGHT ON FIRE ON CHRISTMAS DAY 2019
Additional Notes:
THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES. I HAVE A DASH CAMERA AND IPHONE FOOTAGE OF THE INCIDENT. I BOUGHT THIS CAR FROM AN AUTHORIZED CADILLAC DEALERSHIP IN JUNE 2019 AND THE CAR CAUGHT ON FIRE ON CHRISTMAS DAY 2019
Mfg Campaign: 11307353
Recall Date: Feb 5, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES. I HAVE A DASH CAMERA AND IPHONE FOOTAGE OF THE INCIDENT. I BOUGHT THIS CAR FROM AN AUTHORIZED CADILLAC DEALERSHIP IN JUNE 2019 AND THE CAR CAUGHT ON FIRE ON CHRISTMAS DAY 2019
Corrective Action:
THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES. I HAVE A DASH CAMERA AND IPHONE FOOTAGE OF THE INCIDENT. I BOUGHT THIS CAR FROM AN AUTHORIZED CADILLAC DEALERSHIP IN JUNE 2019 AND THE CAR CAUGHT ON FIRE ON CHRISTMAS DAY 2019
Additional Notes:
THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES. I HAVE A DASH CAMERA AND IPHONE FOOTAGE OF THE INCIDENT. I BOUGHT THIS CAR FROM AN AUTHORIZED CADILLAC DEALERSHIP IN JUNE 2019 AND THE CAR CAUGHT ON FIRE ON CHRISTMAS DAY 2019
Mfg Campaign: 11307353
Recall Date: Feb 5, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES. I HAVE A DASH CAMERA AND IPHONE FOOTAGE OF THE INCIDENT. I BOUGHT THIS CAR FROM AN AUTHORIZED CADILLAC DEALERSHIP IN JUNE 2019 AND THE CAR CAUGHT ON FIRE ON CHRISTMAS DAY 2019
Corrective Action:
THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES. I HAVE A DASH CAMERA AND IPHONE FOOTAGE OF THE INCIDENT. I BOUGHT THIS CAR FROM AN AUTHORIZED CADILLAC DEALERSHIP IN JUNE 2019 AND THE CAR CAUGHT ON FIRE ON CHRISTMAS DAY 2019
Additional Notes:
THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES. I HAVE A DASH CAMERA AND IPHONE FOOTAGE OF THE INCIDENT. I BOUGHT THIS CAR FROM AN AUTHORIZED CADILLAC DEALERSHIP IN JUNE 2019 AND THE CAR CAUGHT ON FIRE ON CHRISTMAS DAY 2019
Mfg Campaign: 11307353
Recall Date: Feb 5, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT THE BATTERY BECAME INOPERABLE AND THE VEHICLE FAILED TO START. ALSO, WHILE MAKING A TURN, THE SIGNAL INDICATOR HANDLE FAILED TO ENGAGE IN POSITION. ADDITIONALLY, THE DASHBOARD LEATHER WAS CURLING AND THERE WAS AN ABNORMAL RUMBLING NOISE WHILE REVERSING. THE CONTACT STATED THAT THE POWER STEERING MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CONKLIN FANGMAN CADILLAC (3200 MAIN ST, LOT B, KANSAS CITY, MO 64111, (816) 714-7654) WHERE THE BATTERY WAS RECHARGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT THE BATTERY BECAME INOPERABLE AND THE VEHICLE FAILED TO START. ALSO, WHILE MAKING A TURN, THE SIGNAL INDICATOR HANDLE FAILED TO ENGAGE IN POSITION. ADDITIONALLY, THE DASHBOARD LEATHER WAS CURLING AND THERE WAS AN ABNORMAL RUMBLING NOISE WHILE REVERSING. THE CONTACT STATED THAT THE POWER STEERING MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CONKLIN FANGMAN CADILLAC (3200 MAIN ST, LOT B, KANSAS CITY, MO 64111, (816) 714-7654) WHERE THE BATTERY WAS RECHARGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT THE BATTERY BECAME INOPERABLE AND THE VEHICLE FAILED TO START. ALSO, WHILE MAKING A TURN, THE SIGNAL INDICATOR HANDLE FAILED TO ENGAGE IN POSITION. ADDITIONALLY, THE DASHBOARD LEATHER WAS CURLING AND THERE WAS AN ABNORMAL RUMBLING NOISE WHILE REVERSING. THE CONTACT STATED THAT THE POWER STEERING MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CONKLIN FANGMAN CADILLAC (3200 MAIN ST, LOT B, KANSAS CITY, MO 64111, (816) 714-7654) WHERE THE BATTERY WAS RECHARGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS INVALID.
Mfg Campaign: 11265320
Recall Date: Oct 1, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT THE BATTERY BECAME INOPERABLE AND THE VEHICLE FAILED TO START. ALSO, WHILE MAKING A TURN, THE SIGNAL INDICATOR HANDLE FAILED TO ENGAGE IN POSITION. ADDITIONALLY, THE DASHBOARD LEATHER WAS CURLING AND THERE WAS AN ABNORMAL RUMBLING NOISE WHILE REVERSING. THE CONTACT STATED THAT THE POWER STEERING MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CONKLIN FANGMAN CADILLAC (3200 MAIN ST, LOT B, KANSAS CITY, MO 64111, (816) 714-7654) WHERE THE BATTERY WAS RECHARGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT THE BATTERY BECAME INOPERABLE AND THE VEHICLE FAILED TO START. ALSO, WHILE MAKING A TURN, THE SIGNAL INDICATOR HANDLE FAILED TO ENGAGE IN POSITION. ADDITIONALLY, THE DASHBOARD LEATHER WAS CURLING AND THERE WAS AN ABNORMAL RUMBLING NOISE WHILE REVERSING. THE CONTACT STATED THAT THE POWER STEERING MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CONKLIN FANGMAN CADILLAC (3200 MAIN ST, LOT B, KANSAS CITY, MO 64111, (816) 714-7654) WHERE THE BATTERY WAS RECHARGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT THE BATTERY BECAME INOPERABLE AND THE VEHICLE FAILED TO START. ALSO, WHILE MAKING A TURN, THE SIGNAL INDICATOR HANDLE FAILED TO ENGAGE IN POSITION. ADDITIONALLY, THE DASHBOARD LEATHER WAS CURLING AND THERE WAS AN ABNORMAL RUMBLING NOISE WHILE REVERSING. THE CONTACT STATED THAT THE POWER STEERING MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CONKLIN FANGMAN CADILLAC (3200 MAIN ST, LOT B, KANSAS CITY, MO 64111, (816) 714-7654) WHERE THE BATTERY WAS RECHARGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS INVALID.
Mfg Campaign: 11265320
Recall Date: Oct 1, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT THE BATTERY BECAME INOPERABLE AND THE VEHICLE FAILED TO START. ALSO, WHILE MAKING A TURN, THE SIGNAL INDICATOR HANDLE FAILED TO ENGAGE IN POSITION. ADDITIONALLY, THE DASHBOARD LEATHER WAS CURLING AND THERE WAS AN ABNORMAL RUMBLING NOISE WHILE REVERSING. THE CONTACT STATED THAT THE POWER STEERING MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CONKLIN FANGMAN CADILLAC (3200 MAIN ST, LOT B, KANSAS CITY, MO 64111, (816) 714-7654) WHERE THE BATTERY WAS RECHARGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT THE BATTERY BECAME INOPERABLE AND THE VEHICLE FAILED TO START. ALSO, WHILE MAKING A TURN, THE SIGNAL INDICATOR HANDLE FAILED TO ENGAGE IN POSITION. ADDITIONALLY, THE DASHBOARD LEATHER WAS CURLING AND THERE WAS AN ABNORMAL RUMBLING NOISE WHILE REVERSING. THE CONTACT STATED THAT THE POWER STEERING MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CONKLIN FANGMAN CADILLAC (3200 MAIN ST, LOT B, KANSAS CITY, MO 64111, (816) 714-7654) WHERE THE BATTERY WAS RECHARGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT THE BATTERY BECAME INOPERABLE AND THE VEHICLE FAILED TO START. ALSO, WHILE MAKING A TURN, THE SIGNAL INDICATOR HANDLE FAILED TO ENGAGE IN POSITION. ADDITIONALLY, THE DASHBOARD LEATHER WAS CURLING AND THERE WAS AN ABNORMAL RUMBLING NOISE WHILE REVERSING. THE CONTACT STATED THAT THE POWER STEERING MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CONKLIN FANGMAN CADILLAC (3200 MAIN ST, LOT B, KANSAS CITY, MO 64111, (816) 714-7654) WHERE THE BATTERY WAS RECHARGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS INVALID.
Mfg Campaign: 11265320
Recall Date: Oct 1, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CAR HAS JUST PASSED THE WARRANTY. PUT THE CAR IN THE SHOP FOR AN OIL CHANGE, WHEN I GOT IT BACK I COULD HEAR A YANG YANG NOISE LIKE I HAD A BAD TIRE, IN THE MEAN TIME ON STAR SENT A NOTICE THAT THE SOMETHING WAS WRONG WITH THE BRAKES AND STABILITY CONTROL. THE NOISE COULD BE HEARD AT ANY SPEED. SO NOW I HAVE TO SPEND $4000 FOR CAR REPAIRS FOR A CAR NOT QUITE 3 YEARS OLD? NEED A BREAK, DISCOUNT OR SOMETHING. I'M STILL MAKING PAYMENTS ON THIS CAR.
Corrective Action:
CAR HAS JUST PASSED THE WARRANTY. PUT THE CAR IN THE SHOP FOR AN OIL CHANGE, WHEN I GOT IT BACK I COULD HEAR A YANG YANG NOISE LIKE I HAD A BAD TIRE, IN THE MEAN TIME ON STAR SENT A NOTICE THAT THE SOMETHING WAS WRONG WITH THE BRAKES AND STABILITY CONTROL. THE NOISE COULD BE HEARD AT ANY SPEED. SO NOW I HAVE TO SPEND $4000 FOR CAR REPAIRS FOR A CAR NOT QUITE 3 YEARS OLD? NEED A BREAK, DISCOUNT OR SOMETHING. I'M STILL MAKING PAYMENTS ON THIS CAR.
Additional Notes:
CAR HAS JUST PASSED THE WARRANTY. PUT THE CAR IN THE SHOP FOR AN OIL CHANGE, WHEN I GOT IT BACK I COULD HEAR A YANG YANG NOISE LIKE I HAD A BAD TIRE, IN THE MEAN TIME ON STAR SENT A NOTICE THAT THE SOMETHING WAS WRONG WITH THE BRAKES AND STABILITY CONTROL. THE NOISE COULD BE HEARD AT ANY SPEED. SO NOW I HAVE TO SPEND $4000 FOR CAR REPAIRS FOR A CAR NOT QUITE 3 YEARS OLD? NEED A BREAK, DISCOUNT OR SOMETHING. I'M STILL MAKING PAYMENTS ON THIS CAR.
Mfg Campaign: 11258688
Recall Date: Sep 28, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT THE CAR AS NEW WITH 6711 MILES. AROUND 12000 MILES THE VEHICLE WOULDN'T START. ROADSIDE ASSISTANCE HAD TO REPLACE THE BATTERY ON 3 DIFFERENT OCCASIONS FROM 6-28-17 TO 8-19-17. THE BATTERY WAS COMPLETELY DOWN,NO CELLS, CAN'T BE CHARGED. THE CAR WAS PARKED EACH TIME. DEALER AND GM COULDN'T FIND THE PROBLEM. NO FEEDBACK FROM THEM. DEALER KEPT THE CAR FROM 8-19-17 UNTIL 11-1-17. STILL NO VALID EXPLANATION THE PROBLEM. THEY SAID THEY CAN'T DUPLICATE IT.
Corrective Action:
I BOUGHT THE CAR AS NEW WITH 6711 MILES. AROUND 12000 MILES THE VEHICLE WOULDN'T START. ROADSIDE ASSISTANCE HAD TO REPLACE THE BATTERY ON 3 DIFFERENT OCCASIONS FROM 6-28-17 TO 8-19-17. THE BATTERY WAS COMPLETELY DOWN,NO CELLS, CAN'T BE CHARGED. THE CAR WAS PARKED EACH TIME. DEALER AND GM COULDN'T FIND THE PROBLEM. NO FEEDBACK FROM THEM. DEALER KEPT THE CAR FROM 8-19-17 UNTIL 11-1-17. STILL NO VALID EXPLANATION THE PROBLEM. THEY SAID THEY CAN'T DUPLICATE IT.
Additional Notes:
I BOUGHT THE CAR AS NEW WITH 6711 MILES. AROUND 12000 MILES THE VEHICLE WOULDN'T START. ROADSIDE ASSISTANCE HAD TO REPLACE THE BATTERY ON 3 DIFFERENT OCCASIONS FROM 6-28-17 TO 8-19-17. THE BATTERY WAS COMPLETELY DOWN,NO CELLS, CAN'T BE CHARGED. THE CAR WAS PARKED EACH TIME. DEALER AND GM COULDN'T FIND THE PROBLEM. NO FEEDBACK FROM THEM. DEALER KEPT THE CAR FROM 8-19-17 UNTIL 11-1-17. STILL NO VALID EXPLANATION THE PROBLEM. THEY SAID THEY CAN'T DUPLICATE IT.
Mfg Campaign: 11043114
Recall Date: Nov 3, 2017
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RUMBLING NOISE AND THE WHEELS MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO FAULKNER CHEVROLET (298 STOKE PARK ROAD BETHLEHEM, PA 18017 (866) 457-4666) FOR ROUTINE INSPECTION. THE MECHANIC DIAGNOSED THAT THE TWO FRONT WHEELS AND REAR DRIVER'S SIDE WHEEL WERE BENT DUE TO DEFECTIVE ALUMINUM. THE WHEELS WERE NOT REPLACED. THE MANUFACTURER STATED THAT THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *BF CONSUMER STATED BRAKE LINE- NOT SNAPPED IN PROPERLY AS PER REPAIR. THE TIRES WERE FOUND 3 OUT OF WHEEL PHYSICALLY BENT, AFTER INSPECTION OF A RUMBLE NOISE ON THE RIGHT FRONT WHEEL WHILE DRIVING. UPDATED 7/17/18*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RUMBLING NOISE AND THE WHEELS MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO FAULKNER CHEVROLET (298 STOKE PARK ROAD BETHLEHEM, PA 18017 (866) 457-4666) FOR ROUTINE INSPECTION. THE MECHANIC DIAGNOSED THAT THE TWO FRONT WHEELS AND REAR DRIVER'S SIDE WHEEL WERE BENT DUE TO DEFECTIVE ALUMINUM. THE WHEELS WERE NOT REPLACED. THE MANUFACTURER STATED THAT THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *BF CONSUMER STATED BRAKE LINE- NOT SNAPPED IN PROPERLY AS PER REPAIR. THE TIRES WERE FOUND 3 OUT OF WHEEL PHYSICALLY BENT, AFTER INSPECTION OF A RUMBLE NOISE ON THE RIGHT FRONT WHEEL WHILE DRIVING. UPDATED 7/17/18*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RUMBLING NOISE AND THE WHEELS MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO FAULKNER CHEVROLET (298 STOKE PARK ROAD BETHLEHEM, PA 18017 (866) 457-4666) FOR ROUTINE INSPECTION. THE MECHANIC DIAGNOSED THAT THE TWO FRONT WHEELS AND REAR DRIVER'S SIDE WHEEL WERE BENT DUE TO DEFECTIVE ALUMINUM. THE WHEELS WERE NOT REPLACED. THE MANUFACTURER STATED THAT THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *BF CONSUMER STATED BRAKE LINE- NOT SNAPPED IN PROPERLY AS PER REPAIR. THE TIRES WERE FOUND 3 OUT OF WHEEL PHYSICALLY BENT, AFTER INSPECTION OF A RUMBLE NOISE ON THE RIGHT FRONT WHEEL WHILE DRIVING. UPDATED 7/17/18*JB *TR
Mfg Campaign: 11022821
Recall Date: Sep 12, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARKING LOT, SPEEDOMETER GOES OFF AND THEN COMES BACK ON WHILE DRIVING. TOO MANY ISSUES TO NAME, GM/CADILLAC HAS REFUSED A PROPER REPURCHASE OF THE VEHICLE AND IS STATING THEY WANT A LAWSUIT BROUGHT AGAINST THEM IN ORDER TO GIVE A FAIR SETTLEMENT AS THEY ARE WANTING ME TO PAY LARGER THAN NORMAL DEPRECIATION ON A NON-WORKING VEHICLE IN A REPURCHASE AGREEMENT. THESE ISSUES ARE LIFE THREATENING AND THEY ARE NOT WANTING TO NOTE THE VEHICLE IS A LEMON AND ACTUALLY SELL IT TO ANOTHER CUSTOMER. THEY ARE NOW ADVISING (GM EXECUTIVE OFFICE) THE DEALER TO PUT THAT THEY ARE "UNABLE TO DUPLICATE CUSTOMER CONCERN" ON ALL FURTHER SERVICE VISITS SHOULD I RETURN HOWEVER I AM NOT DRIVING THE VEHICLE BECAUSE OF SAFETY CONCERNS. THIS IS NOT SOLVING LIFE THREATENING PROBLEMS BUT ACTUALLY COVERING THEM UP. COME TO FIND OUT THEY EVEN SERVICED THE VEHICLE PRIOR TO MY OWNERSHIP OF PURCHASING THE VEHICLE AS NEW THAT THEY PREFORMED SERVICE ON SOME OF THE SAME ELECTRICAL PROBLEMS WHICH I WAS HAVING.
Corrective Action:
STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARKING LOT, SPEEDOMETER GOES OFF AND THEN COMES BACK ON WHILE DRIVING. TOO MANY ISSUES TO NAME, GM/CADILLAC HAS REFUSED A PROPER REPURCHASE OF THE VEHICLE AND IS STATING THEY WANT A LAWSUIT BROUGHT AGAINST THEM IN ORDER TO GIVE A FAIR SETTLEMENT AS THEY ARE WANTING ME TO PAY LARGER THAN NORMAL DEPRECIATION ON A NON-WORKING VEHICLE IN A REPURCHASE AGREEMENT. THESE ISSUES ARE LIFE THREATENING AND THEY ARE NOT WANTING TO NOTE THE VEHICLE IS A LEMON AND ACTUALLY SELL IT TO ANOTHER CUSTOMER. THEY ARE NOW ADVISING (GM EXECUTIVE OFFICE) THE DEALER TO PUT THAT THEY ARE "UNABLE TO DUPLICATE CUSTOMER CONCERN" ON ALL FURTHER SERVICE VISITS SHOULD I RETURN HOWEVER I AM NOT DRIVING THE VEHICLE BECAUSE OF SAFETY CONCERNS. THIS IS NOT SOLVING LIFE THREATENING PROBLEMS BUT ACTUALLY COVERING THEM UP. COME TO FIND OUT THEY EVEN SERVICED THE VEHICLE PRIOR TO MY OWNERSHIP OF PURCHASING THE VEHICLE AS NEW THAT THEY PREFORMED SERVICE ON SOME OF THE SAME ELECTRICAL PROBLEMS WHICH I WAS HAVING.
Additional Notes:
STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARKING LOT, SPEEDOMETER GOES OFF AND THEN COMES BACK ON WHILE DRIVING. TOO MANY ISSUES TO NAME, GM/CADILLAC HAS REFUSED A PROPER REPURCHASE OF THE VEHICLE AND IS STATING THEY WANT A LAWSUIT BROUGHT AGAINST THEM IN ORDER TO GIVE A FAIR SETTLEMENT AS THEY ARE WANTING ME TO PAY LARGER THAN NORMAL DEPRECIATION ON A NON-WORKING VEHICLE IN A REPURCHASE AGREEMENT. THESE ISSUES ARE LIFE THREATENING AND THEY ARE NOT WANTING TO NOTE THE VEHICLE IS A LEMON AND ACTUALLY SELL IT TO ANOTHER CUSTOMER. THEY ARE NOW ADVISING (GM EXECUTIVE OFFICE) THE DEALER TO PUT THAT THEY ARE "UNABLE TO DUPLICATE CUSTOMER CONCERN" ON ALL FURTHER SERVICE VISITS SHOULD I RETURN HOWEVER I AM NOT DRIVING THE VEHICLE BECAUSE OF SAFETY CONCERNS. THIS IS NOT SOLVING LIFE THREATENING PROBLEMS BUT ACTUALLY COVERING THEM UP. COME TO FIND OUT THEY EVEN SERVICED THE VEHICLE PRIOR TO MY OWNERSHIP OF PURCHASING THE VEHICLE AS NEW THAT THEY PREFORMED SERVICE ON SOME OF THE SAME ELECTRICAL PROBLEMS WHICH I WAS HAVING.
Mfg Campaign: 11022147
Recall Date: Sep 7, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARKING LOT, SPEEDOMETER GOES OFF AND THEN COMES BACK ON WHILE DRIVING. TOO MANY ISSUES TO NAME, GM/CADILLAC HAS REFUSED A PROPER REPURCHASE OF THE VEHICLE AND IS STATING THEY WANT A LAWSUIT BROUGHT AGAINST THEM IN ORDER TO GIVE A FAIR SETTLEMENT AS THEY ARE WANTING ME TO PAY LARGER THAN NORMAL DEPRECIATION ON A NON-WORKING VEHICLE IN A REPURCHASE AGREEMENT. THESE ISSUES ARE LIFE THREATENING AND THEY ARE NOT WANTING TO NOTE THE VEHICLE IS A LEMON AND ACTUALLY SELL IT TO ANOTHER CUSTOMER. THEY ARE NOW ADVISING (GM EXECUTIVE OFFICE) THE DEALER TO PUT THAT THEY ARE "UNABLE TO DUPLICATE CUSTOMER CONCERN" ON ALL FURTHER SERVICE VISITS SHOULD I RETURN HOWEVER I AM NOT DRIVING THE VEHICLE BECAUSE OF SAFETY CONCERNS. THIS IS NOT SOLVING LIFE THREATENING PROBLEMS BUT ACTUALLY COVERING THEM UP. COME TO FIND OUT THEY EVEN SERVICED THE VEHICLE PRIOR TO MY OWNERSHIP OF PURCHASING THE VEHICLE AS NEW THAT THEY PREFORMED SERVICE ON SOME OF THE SAME ELECTRICAL PROBLEMS WHICH I WAS HAVING.
Corrective Action:
STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARKING LOT, SPEEDOMETER GOES OFF AND THEN COMES BACK ON WHILE DRIVING. TOO MANY ISSUES TO NAME, GM/CADILLAC HAS REFUSED A PROPER REPURCHASE OF THE VEHICLE AND IS STATING THEY WANT A LAWSUIT BROUGHT AGAINST THEM IN ORDER TO GIVE A FAIR SETTLEMENT AS THEY ARE WANTING ME TO PAY LARGER THAN NORMAL DEPRECIATION ON A NON-WORKING VEHICLE IN A REPURCHASE AGREEMENT. THESE ISSUES ARE LIFE THREATENING AND THEY ARE NOT WANTING TO NOTE THE VEHICLE IS A LEMON AND ACTUALLY SELL IT TO ANOTHER CUSTOMER. THEY ARE NOW ADVISING (GM EXECUTIVE OFFICE) THE DEALER TO PUT THAT THEY ARE "UNABLE TO DUPLICATE CUSTOMER CONCERN" ON ALL FURTHER SERVICE VISITS SHOULD I RETURN HOWEVER I AM NOT DRIVING THE VEHICLE BECAUSE OF SAFETY CONCERNS. THIS IS NOT SOLVING LIFE THREATENING PROBLEMS BUT ACTUALLY COVERING THEM UP. COME TO FIND OUT THEY EVEN SERVICED THE VEHICLE PRIOR TO MY OWNERSHIP OF PURCHASING THE VEHICLE AS NEW THAT THEY PREFORMED SERVICE ON SOME OF THE SAME ELECTRICAL PROBLEMS WHICH I WAS HAVING.
Additional Notes:
STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARKING LOT, SPEEDOMETER GOES OFF AND THEN COMES BACK ON WHILE DRIVING. TOO MANY ISSUES TO NAME, GM/CADILLAC HAS REFUSED A PROPER REPURCHASE OF THE VEHICLE AND IS STATING THEY WANT A LAWSUIT BROUGHT AGAINST THEM IN ORDER TO GIVE A FAIR SETTLEMENT AS THEY ARE WANTING ME TO PAY LARGER THAN NORMAL DEPRECIATION ON A NON-WORKING VEHICLE IN A REPURCHASE AGREEMENT. THESE ISSUES ARE LIFE THREATENING AND THEY ARE NOT WANTING TO NOTE THE VEHICLE IS A LEMON AND ACTUALLY SELL IT TO ANOTHER CUSTOMER. THEY ARE NOW ADVISING (GM EXECUTIVE OFFICE) THE DEALER TO PUT THAT THEY ARE "UNABLE TO DUPLICATE CUSTOMER CONCERN" ON ALL FURTHER SERVICE VISITS SHOULD I RETURN HOWEVER I AM NOT DRIVING THE VEHICLE BECAUSE OF SAFETY CONCERNS. THIS IS NOT SOLVING LIFE THREATENING PROBLEMS BUT ACTUALLY COVERING THEM UP. COME TO FIND OUT THEY EVEN SERVICED THE VEHICLE PRIOR TO MY OWNERSHIP OF PURCHASING THE VEHICLE AS NEW THAT THEY PREFORMED SERVICE ON SOME OF THE SAME ELECTRICAL PROBLEMS WHICH I WAS HAVING.
Mfg Campaign: 11022147
Recall Date: Sep 7, 2017
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARKING LOT, SPEEDOMETER GOES OFF AND THEN COMES BACK ON WHILE DRIVING. TOO MANY ISSUES TO NAME, GM/CADILLAC HAS REFUSED A PROPER REPURCHASE OF THE VEHICLE AND IS STATING THEY WANT A LAWSUIT BROUGHT AGAINST THEM IN ORDER TO GIVE A FAIR SETTLEMENT AS THEY ARE WANTING ME TO PAY LARGER THAN NORMAL DEPRECIATION ON A NON-WORKING VEHICLE IN A REPURCHASE AGREEMENT. THESE ISSUES ARE LIFE THREATENING AND THEY ARE NOT WANTING TO NOTE THE VEHICLE IS A LEMON AND ACTUALLY SELL IT TO ANOTHER CUSTOMER. THEY ARE NOW ADVISING (GM EXECUTIVE OFFICE) THE DEALER TO PUT THAT THEY ARE "UNABLE TO DUPLICATE CUSTOMER CONCERN" ON ALL FURTHER SERVICE VISITS SHOULD I RETURN HOWEVER I AM NOT DRIVING THE VEHICLE BECAUSE OF SAFETY CONCERNS. THIS IS NOT SOLVING LIFE THREATENING PROBLEMS BUT ACTUALLY COVERING THEM UP. COME TO FIND OUT THEY EVEN SERVICED THE VEHICLE PRIOR TO MY OWNERSHIP OF PURCHASING THE VEHICLE AS NEW THAT THEY PREFORMED SERVICE ON SOME OF THE SAME ELECTRICAL PROBLEMS WHICH I WAS HAVING.
Corrective Action:
STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARKING LOT, SPEEDOMETER GOES OFF AND THEN COMES BACK ON WHILE DRIVING. TOO MANY ISSUES TO NAME, GM/CADILLAC HAS REFUSED A PROPER REPURCHASE OF THE VEHICLE AND IS STATING THEY WANT A LAWSUIT BROUGHT AGAINST THEM IN ORDER TO GIVE A FAIR SETTLEMENT AS THEY ARE WANTING ME TO PAY LARGER THAN NORMAL DEPRECIATION ON A NON-WORKING VEHICLE IN A REPURCHASE AGREEMENT. THESE ISSUES ARE LIFE THREATENING AND THEY ARE NOT WANTING TO NOTE THE VEHICLE IS A LEMON AND ACTUALLY SELL IT TO ANOTHER CUSTOMER. THEY ARE NOW ADVISING (GM EXECUTIVE OFFICE) THE DEALER TO PUT THAT THEY ARE "UNABLE TO DUPLICATE CUSTOMER CONCERN" ON ALL FURTHER SERVICE VISITS SHOULD I RETURN HOWEVER I AM NOT DRIVING THE VEHICLE BECAUSE OF SAFETY CONCERNS. THIS IS NOT SOLVING LIFE THREATENING PROBLEMS BUT ACTUALLY COVERING THEM UP. COME TO FIND OUT THEY EVEN SERVICED THE VEHICLE PRIOR TO MY OWNERSHIP OF PURCHASING THE VEHICLE AS NEW THAT THEY PREFORMED SERVICE ON SOME OF THE SAME ELECTRICAL PROBLEMS WHICH I WAS HAVING.
Additional Notes:
STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARKING LOT, SPEEDOMETER GOES OFF AND THEN COMES BACK ON WHILE DRIVING. TOO MANY ISSUES TO NAME, GM/CADILLAC HAS REFUSED A PROPER REPURCHASE OF THE VEHICLE AND IS STATING THEY WANT A LAWSUIT BROUGHT AGAINST THEM IN ORDER TO GIVE A FAIR SETTLEMENT AS THEY ARE WANTING ME TO PAY LARGER THAN NORMAL DEPRECIATION ON A NON-WORKING VEHICLE IN A REPURCHASE AGREEMENT. THESE ISSUES ARE LIFE THREATENING AND THEY ARE NOT WANTING TO NOTE THE VEHICLE IS A LEMON AND ACTUALLY SELL IT TO ANOTHER CUSTOMER. THEY ARE NOW ADVISING (GM EXECUTIVE OFFICE) THE DEALER TO PUT THAT THEY ARE "UNABLE TO DUPLICATE CUSTOMER CONCERN" ON ALL FURTHER SERVICE VISITS SHOULD I RETURN HOWEVER I AM NOT DRIVING THE VEHICLE BECAUSE OF SAFETY CONCERNS. THIS IS NOT SOLVING LIFE THREATENING PROBLEMS BUT ACTUALLY COVERING THEM UP. COME TO FIND OUT THEY EVEN SERVICED THE VEHICLE PRIOR TO MY OWNERSHIP OF PURCHASING THE VEHICLE AS NEW THAT THEY PREFORMED SERVICE ON SOME OF THE SAME ELECTRICAL PROBLEMS WHICH I WAS HAVING.
Mfg Campaign: 11022147
Recall Date: Sep 7, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN YOU ENTER AN ADDRESS INTO THE NAVIGATION AND SAVE IT INTO CONTACTS. IT RE- REOUTES YOU TO A LOCATION OTHER THAN THE STATED ADDRESS. IT SHOWS THE LOCATOR PIN ON THE CORRECT ADDRESS, BUT YOU ARE TAKEN TO A LOCATION MORE THAN 1/2 MILE AWAY (AS THE CROW FLIES) IN A DIFFERENT NEIGHBORHOOD. I HAVE MADE SEVERAL ATTEMPTS WITH CADILLAC TO FIX IT BUT THEY CAN NOT (OR WILL NOT)
Corrective Action:
WHEN YOU ENTER AN ADDRESS INTO THE NAVIGATION AND SAVE IT INTO CONTACTS. IT RE- REOUTES YOU TO A LOCATION OTHER THAN THE STATED ADDRESS. IT SHOWS THE LOCATOR PIN ON THE CORRECT ADDRESS, BUT YOU ARE TAKEN TO A LOCATION MORE THAN 1/2 MILE AWAY (AS THE CROW FLIES) IN A DIFFERENT NEIGHBORHOOD. I HAVE MADE SEVERAL ATTEMPTS WITH CADILLAC TO FIX IT BUT THEY CAN NOT (OR WILL NOT)
Additional Notes:
WHEN YOU ENTER AN ADDRESS INTO THE NAVIGATION AND SAVE IT INTO CONTACTS. IT RE- REOUTES YOU TO A LOCATION OTHER THAN THE STATED ADDRESS. IT SHOWS THE LOCATOR PIN ON THE CORRECT ADDRESS, BUT YOU ARE TAKEN TO A LOCATION MORE THAN 1/2 MILE AWAY (AS THE CROW FLIES) IN A DIFFERENT NEIGHBORHOOD. I HAVE MADE SEVERAL ATTEMPTS WITH CADILLAC TO FIX IT BUT THEY CAN NOT (OR WILL NOT)
Mfg Campaign: 11018960
Recall Date: Aug 22, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury