Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
41 ComplaintsGeneral Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I WAS RETRIEVING SOMETHING OUT OF THE TRUCK AND THE LIFTGATE FELL ON ME. I NEVER FELT SUCH EXCRUCIATING PAIN. I HAD TO LIFT THE LIFTGATE OFF OF ME. THERE WAS NO WARNING OR ANYTHING THAT GAVE ME THE INDICATION THE LIFTGATE WAS MALFUNCTIONING. WHEN I OPENED THE TRUNK OF THE SUV THERE WAS NO INDICATION SOMETHING LET THIS WOULD HAPPEN BECAUSE IT OPENED JUST FINE. THIS LIFTGATE HIT ME SO HARD THAT IT CAUSED MAJOR BRUISES ON MY BACK AND HIPS. I HURT MY SHOULDER BECAUSE I HAD TO LIFT THE LIFTGATE OFF OF ME. TO SAY THE LEAST I ENDED UP IN THE EMERGENCY ROOM. ME AND MY HUSBAND STARTED SEEING IS THIS AN ONGOING ISSUE WITH THE LIFTGATES AND IT IS. SO MANY COMPLAINTS, YET NO RECALLS. WHAT DOES IT TAKE? SOMEONE TO BE KILLED BY THIS? SO MANY PEOPLE ARE BEING HURT, BUT GM DOES NOT RECALL THIS? SO SAD. ITS TIME GM PUT PEOPLE OVER PROFITS!!! THIS SHOULD HAVE NEVER HAPPENED!!!
Corrective Action:
I WAS RETRIEVING SOMETHING OUT OF THE TRUCK AND THE LIFTGATE FELL ON ME. I NEVER FELT SUCH EXCRUCIATING PAIN. I HAD TO LIFT THE LIFTGATE OFF OF ME. THERE WAS NO WARNING OR ANYTHING THAT GAVE ME THE INDICATION THE LIFTGATE WAS MALFUNCTIONING. WHEN I OPENED THE TRUNK OF THE SUV THERE WAS NO INDICATION SOMETHING LET THIS WOULD HAPPEN BECAUSE IT OPENED JUST FINE. THIS LIFTGATE HIT ME SO HARD THAT IT CAUSED MAJOR BRUISES ON MY BACK AND HIPS. I HURT MY SHOULDER BECAUSE I HAD TO LIFT THE LIFTGATE OFF OF ME. TO SAY THE LEAST I ENDED UP IN THE EMERGENCY ROOM. ME AND MY HUSBAND STARTED SEEING IS THIS AN ONGOING ISSUE WITH THE LIFTGATES AND IT IS. SO MANY COMPLAINTS, YET NO RECALLS. WHAT DOES IT TAKE? SOMEONE TO BE KILLED BY THIS? SO MANY PEOPLE ARE BEING HURT, BUT GM DOES NOT RECALL THIS? SO SAD. ITS TIME GM PUT PEOPLE OVER PROFITS!!! THIS SHOULD HAVE NEVER HAPPENED!!!
Additional Notes:
I WAS RETRIEVING SOMETHING OUT OF THE TRUCK AND THE LIFTGATE FELL ON ME. I NEVER FELT SUCH EXCRUCIATING PAIN. I HAD TO LIFT THE LIFTGATE OFF OF ME. THERE WAS NO WARNING OR ANYTHING THAT GAVE ME THE INDICATION THE LIFTGATE WAS MALFUNCTIONING. WHEN I OPENED THE TRUNK OF THE SUV THERE WAS NO INDICATION SOMETHING LET THIS WOULD HAPPEN BECAUSE IT OPENED JUST FINE. THIS LIFTGATE HIT ME SO HARD THAT IT CAUSED MAJOR BRUISES ON MY BACK AND HIPS. I HURT MY SHOULDER BECAUSE I HAD TO LIFT THE LIFTGATE OFF OF ME. TO SAY THE LEAST I ENDED UP IN THE EMERGENCY ROOM. ME AND MY HUSBAND STARTED SEEING IS THIS AN ONGOING ISSUE WITH THE LIFTGATES AND IT IS. SO MANY COMPLAINTS, YET NO RECALLS. WHAT DOES IT TAKE? SOMEONE TO BE KILLED BY THIS? SO MANY PEOPLE ARE BEING HURT, BUT GM DOES NOT RECALL THIS? SO SAD. ITS TIME GM PUT PEOPLE OVER PROFITS!!! THIS SHOULD HAVE NEVER HAPPENED!!!
Mfg Campaign: 11404462
Recall Date: Mar 23, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WE HAVE OWNED THIS CAR FOR APPROXIMATELY TWO YEARS. IN THE LAST SIX MONTHS THE TRANSMISSION HAS BEGUN FEELING CLUNKY AT TIMES. WHAT I MEAN IS THAT SOMETIMES THE SHIFT FROM 1ST TO 2ND OR 2ND TO 3RD THE CAR LURCHES FORWARD WITH A CLUNK AS IT SHIFTS. IF YOU DO NOT HAVE YOUR FOOT FIRMLY ON THE BRAKE YOU COULD SLIDE INTO TRAFFIC WHICH THANKFULLY HAS NOT HAPPENED AS OF YET. WE TOOK THE CAR IN FOR SERVICE ON THIS AND WAS TOLD IT WAS TYPICAL OF ESCALADES OF OUR YEAR AND EARLIER(2017). THEY(EDDY'S CADILLAC IN WICHITA KS) SAID CADILLAC NEEDS TO DO A RECALL ON THIS BUT THEY DO NOT KNOW HOW TO FIX IT. WE HAVE A FEW OTHER FRIENDS WHO HAD THE SAME YEAR OR EARLIER AND ALL EVENTUALLY DEVELOPED THE ISSUE. OURS STARTED WITH THE ISSUE ABOUT 20K MILEAGE MARK. CADILLAC NEEDS TO FIX THIS ISSUE BECAUSE IT IS A SAFETY CONCERN AND LEAVES ME LITTLE DOUBT THAT WITH SHIFTS THAT HARD IN THE TRANSMISSION THAT A FAILURE IS LOOMING IN THE NOT TO DISTANT FUTURE.
Corrective Action:
WE HAVE OWNED THIS CAR FOR APPROXIMATELY TWO YEARS. IN THE LAST SIX MONTHS THE TRANSMISSION HAS BEGUN FEELING CLUNKY AT TIMES. WHAT I MEAN IS THAT SOMETIMES THE SHIFT FROM 1ST TO 2ND OR 2ND TO 3RD THE CAR LURCHES FORWARD WITH A CLUNK AS IT SHIFTS. IF YOU DO NOT HAVE YOUR FOOT FIRMLY ON THE BRAKE YOU COULD SLIDE INTO TRAFFIC WHICH THANKFULLY HAS NOT HAPPENED AS OF YET. WE TOOK THE CAR IN FOR SERVICE ON THIS AND WAS TOLD IT WAS TYPICAL OF ESCALADES OF OUR YEAR AND EARLIER(2017). THEY(EDDY'S CADILLAC IN WICHITA KS) SAID CADILLAC NEEDS TO DO A RECALL ON THIS BUT THEY DO NOT KNOW HOW TO FIX IT. WE HAVE A FEW OTHER FRIENDS WHO HAD THE SAME YEAR OR EARLIER AND ALL EVENTUALLY DEVELOPED THE ISSUE. OURS STARTED WITH THE ISSUE ABOUT 20K MILEAGE MARK. CADILLAC NEEDS TO FIX THIS ISSUE BECAUSE IT IS A SAFETY CONCERN AND LEAVES ME LITTLE DOUBT THAT WITH SHIFTS THAT HARD IN THE TRANSMISSION THAT A FAILURE IS LOOMING IN THE NOT TO DISTANT FUTURE.
Additional Notes:
WE HAVE OWNED THIS CAR FOR APPROXIMATELY TWO YEARS. IN THE LAST SIX MONTHS THE TRANSMISSION HAS BEGUN FEELING CLUNKY AT TIMES. WHAT I MEAN IS THAT SOMETIMES THE SHIFT FROM 1ST TO 2ND OR 2ND TO 3RD THE CAR LURCHES FORWARD WITH A CLUNK AS IT SHIFTS. IF YOU DO NOT HAVE YOUR FOOT FIRMLY ON THE BRAKE YOU COULD SLIDE INTO TRAFFIC WHICH THANKFULLY HAS NOT HAPPENED AS OF YET. WE TOOK THE CAR IN FOR SERVICE ON THIS AND WAS TOLD IT WAS TYPICAL OF ESCALADES OF OUR YEAR AND EARLIER(2017). THEY(EDDY'S CADILLAC IN WICHITA KS) SAID CADILLAC NEEDS TO DO A RECALL ON THIS BUT THEY DO NOT KNOW HOW TO FIX IT. WE HAVE A FEW OTHER FRIENDS WHO HAD THE SAME YEAR OR EARLIER AND ALL EVENTUALLY DEVELOPED THE ISSUE. OURS STARTED WITH THE ISSUE ABOUT 20K MILEAGE MARK. CADILLAC NEEDS TO FIX THIS ISSUE BECAUSE IT IS A SAFETY CONCERN AND LEAVES ME LITTLE DOUBT THAT WITH SHIFTS THAT HARD IN THE TRANSMISSION THAT A FAILURE IS LOOMING IN THE NOT TO DISTANT FUTURE.
Mfg Campaign: 11373639
Recall Date: Nov 8, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE SERVICE ABS BRAKE PLEASE SEE DEALER MESSAGE HAS COME UP ON MY DASH 3 TIMES IN THE PAST 5 WEEKS. EACH TIME THE MESSAGE APPEARED THE VEHICLE OPERATED VERY STRANGELY WHEN BRAKING, THE WHOLE VEHICLE SHOOK AND MADE WEIRD NOISES SO I IMMEDIATELY TURNED AROUND WENT HOME AND GRABBED OUR OTHER VEHICLE. I THEN CALLED CADILLAC AND MADE AN APPOINTMENT AT JAKE SWEENEY CADILLAC IN LEBANON OHIO FOR SERVICE. THE FIRST TWO TIMES THEY SAID THEY FIXED THIS ISSUE THE MOST RECENT TIME THEY SAID THEY FOUND NO CODES AND WERE UNABLE TO FIGURE OUT WHY THIS MESSAGE APPEARED ON MY DASH
Corrective Action:
THE SERVICE ABS BRAKE PLEASE SEE DEALER MESSAGE HAS COME UP ON MY DASH 3 TIMES IN THE PAST 5 WEEKS. EACH TIME THE MESSAGE APPEARED THE VEHICLE OPERATED VERY STRANGELY WHEN BRAKING, THE WHOLE VEHICLE SHOOK AND MADE WEIRD NOISES SO I IMMEDIATELY TURNED AROUND WENT HOME AND GRABBED OUR OTHER VEHICLE. I THEN CALLED CADILLAC AND MADE AN APPOINTMENT AT JAKE SWEENEY CADILLAC IN LEBANON OHIO FOR SERVICE. THE FIRST TWO TIMES THEY SAID THEY FIXED THIS ISSUE THE MOST RECENT TIME THEY SAID THEY FOUND NO CODES AND WERE UNABLE TO FIGURE OUT WHY THIS MESSAGE APPEARED ON MY DASH
Additional Notes:
THE SERVICE ABS BRAKE PLEASE SEE DEALER MESSAGE HAS COME UP ON MY DASH 3 TIMES IN THE PAST 5 WEEKS. EACH TIME THE MESSAGE APPEARED THE VEHICLE OPERATED VERY STRANGELY WHEN BRAKING, THE WHOLE VEHICLE SHOOK AND MADE WEIRD NOISES SO I IMMEDIATELY TURNED AROUND WENT HOME AND GRABBED OUR OTHER VEHICLE. I THEN CALLED CADILLAC AND MADE AN APPOINTMENT AT JAKE SWEENEY CADILLAC IN LEBANON OHIO FOR SERVICE. THE FIRST TWO TIMES THEY SAID THEY FIXED THIS ISSUE THE MOST RECENT TIME THEY SAID THEY FOUND NO CODES AND WERE UNABLE TO FIGURE OUT WHY THIS MESSAGE APPEARED ON MY DASH
Mfg Campaign: 11363391
Recall Date: Oct 8, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION SHIFTS EXTREMELY HARSHLY FROM 1-2 AND FROM 3-2-1 INTERMITTENTLY. SOMETIMES THIS HAPPENS ROUGH SOMETIMES ITS ROUGH AND SOMETIMES IT DOESN'T HAPPEN AT ALL. I AM SURE THAT THIS IS DAMAGING THE TRANSMISSION AND ONE DAY THE TRANSMISSION WILL FAIL AT AN INOPPORTUNE TIME AND CAUSE A POTENTIALLY SEVERE ACCIDENT.
Corrective Action:
THE TRANSMISSION SHIFTS EXTREMELY HARSHLY FROM 1-2 AND FROM 3-2-1 INTERMITTENTLY. SOMETIMES THIS HAPPENS ROUGH SOMETIMES ITS ROUGH AND SOMETIMES IT DOESN'T HAPPEN AT ALL. I AM SURE THAT THIS IS DAMAGING THE TRANSMISSION AND ONE DAY THE TRANSMISSION WILL FAIL AT AN INOPPORTUNE TIME AND CAUSE A POTENTIALLY SEVERE ACCIDENT.
Additional Notes:
THE TRANSMISSION SHIFTS EXTREMELY HARSHLY FROM 1-2 AND FROM 3-2-1 INTERMITTENTLY. SOMETIMES THIS HAPPENS ROUGH SOMETIMES ITS ROUGH AND SOMETIMES IT DOESN'T HAPPEN AT ALL. I AM SURE THAT THIS IS DAMAGING THE TRANSMISSION AND ONE DAY THE TRANSMISSION WILL FAIL AT AN INOPPORTUNE TIME AND CAUSE A POTENTIALLY SEVERE ACCIDENT.
Mfg Campaign: 11363396
Recall Date: Oct 8, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE MAKES A LOT A WHINING NOISES WHEN DRIVING AND THEN LOUDER WHINING NOISES AND ODD NOISES THAT SOUNDS LIKE GRINDING WHEN YOU MAKE TURNS WHEN THEN TRANSFER CASE IS ON AUTO MODE. DEALERSHIP TOLD ME TO PUT CAR IN OFF MODE UNLESS THE ROADS ARE IN BAD SHAPE BUT THE OWNERS MANUAL DOES NOT SAY ANYTHING ABOUT THAT. I THINK THERE IS A PROBLEM WITH VEHICLE.
Corrective Action:
THE VEHICLE MAKES A LOT A WHINING NOISES WHEN DRIVING AND THEN LOUDER WHINING NOISES AND ODD NOISES THAT SOUNDS LIKE GRINDING WHEN YOU MAKE TURNS WHEN THEN TRANSFER CASE IS ON AUTO MODE. DEALERSHIP TOLD ME TO PUT CAR IN OFF MODE UNLESS THE ROADS ARE IN BAD SHAPE BUT THE OWNERS MANUAL DOES NOT SAY ANYTHING ABOUT THAT. I THINK THERE IS A PROBLEM WITH VEHICLE.
Additional Notes:
THE VEHICLE MAKES A LOT A WHINING NOISES WHEN DRIVING AND THEN LOUDER WHINING NOISES AND ODD NOISES THAT SOUNDS LIKE GRINDING WHEN YOU MAKE TURNS WHEN THEN TRANSFER CASE IS ON AUTO MODE. DEALERSHIP TOLD ME TO PUT CAR IN OFF MODE UNLESS THE ROADS ARE IN BAD SHAPE BUT THE OWNERS MANUAL DOES NOT SAY ANYTHING ABOUT THAT. I THINK THERE IS A PROBLEM WITH VEHICLE.
Mfg Campaign: 11363405
Recall Date: Oct 8, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I REMOTE STARTED MY VEHICLE TO TAKE MY CAR INTO THE DEALERSHIP FOR SERVICE AND WHEN I WENT OUT TO GET INTO MY VEHICLE THE RUNNING BOARD EXTENDED AND I STEPPED ON TO RUNNING BOARD, RUNNING BOARD IMMEDIATELY STARTED TO RETRACT INTO VEHICLE ALMOST TRAPPING MY FOOT. I TOOK VEHICLE TO DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. ON 10/7/2020 WHEN I WENT TO PICKUP MY CAR THE LOT TECHNICIAN BROUGHT THE VEHICLE AROUND TO THE FRONT FOR ME TO GET IT AND WHEN HE OPENED THE DOOR THE RUNNING BOARDS FOLDED OUT AND THEN ALMOST IMMEDIATELY STARTED TO RETRACT IT COULD HAVE TRAPPED HIS FOOT BETWEEN THE RUNNING BOARD AND CAR TOO. THE DEALERSHIP HAS THE VEHICLE AND IS TRYING TO DETERMINE THE PROBLEM. I HAVE VIDEO EVIDENCE OF THE PROBLEM.
Corrective Action:
I REMOTE STARTED MY VEHICLE TO TAKE MY CAR INTO THE DEALERSHIP FOR SERVICE AND WHEN I WENT OUT TO GET INTO MY VEHICLE THE RUNNING BOARD EXTENDED AND I STEPPED ON TO RUNNING BOARD, RUNNING BOARD IMMEDIATELY STARTED TO RETRACT INTO VEHICLE ALMOST TRAPPING MY FOOT. I TOOK VEHICLE TO DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. ON 10/7/2020 WHEN I WENT TO PICKUP MY CAR THE LOT TECHNICIAN BROUGHT THE VEHICLE AROUND TO THE FRONT FOR ME TO GET IT AND WHEN HE OPENED THE DOOR THE RUNNING BOARDS FOLDED OUT AND THEN ALMOST IMMEDIATELY STARTED TO RETRACT IT COULD HAVE TRAPPED HIS FOOT BETWEEN THE RUNNING BOARD AND CAR TOO. THE DEALERSHIP HAS THE VEHICLE AND IS TRYING TO DETERMINE THE PROBLEM. I HAVE VIDEO EVIDENCE OF THE PROBLEM.
Additional Notes:
I REMOTE STARTED MY VEHICLE TO TAKE MY CAR INTO THE DEALERSHIP FOR SERVICE AND WHEN I WENT OUT TO GET INTO MY VEHICLE THE RUNNING BOARD EXTENDED AND I STEPPED ON TO RUNNING BOARD, RUNNING BOARD IMMEDIATELY STARTED TO RETRACT INTO VEHICLE ALMOST TRAPPING MY FOOT. I TOOK VEHICLE TO DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. ON 10/7/2020 WHEN I WENT TO PICKUP MY CAR THE LOT TECHNICIAN BROUGHT THE VEHICLE AROUND TO THE FRONT FOR ME TO GET IT AND WHEN HE OPENED THE DOOR THE RUNNING BOARDS FOLDED OUT AND THEN ALMOST IMMEDIATELY STARTED TO RETRACT IT COULD HAVE TRAPPED HIS FOOT BETWEEN THE RUNNING BOARD AND CAR TOO. THE DEALERSHIP HAS THE VEHICLE AND IS TRYING TO DETERMINE THE PROBLEM. I HAVE VIDEO EVIDENCE OF THE PROBLEM.
Mfg Campaign: 11363410
Recall Date: Oct 8, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I REMOTE STARTED MY VEHICLE TO TAKE MY CAR INTO THE DEALERSHIP FOR SERVICE AND WHEN I WENT OUT TO GET INTO MY VEHICLE THE RUNNING BOARD EXTENDED AND I STEPPED ON TO RUNNING BOARD, RUNNING BOARD IMMEDIATELY STARTED TO RETRACT INTO VEHICLE ALMOST TRAPPING MY FOOT. I TOOK VEHICLE TO DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. ON 10/7/2020 WHEN I WENT TO PICKUP MY CAR THE LOT TECHNICIAN BROUGHT THE VEHICLE AROUND TO THE FRONT FOR ME TO GET IT AND WHEN HE OPENED THE DOOR THE RUNNING BOARDS FOLDED OUT AND THEN ALMOST IMMEDIATELY STARTED TO RETRACT IT COULD HAVE TRAPPED HIS FOOT BETWEEN THE RUNNING BOARD AND CAR TOO. THE DEALERSHIP HAS THE VEHICLE AND IS TRYING TO DETERMINE THE PROBLEM. I HAVE VIDEO EVIDENCE OF THE PROBLEM.
Corrective Action:
I REMOTE STARTED MY VEHICLE TO TAKE MY CAR INTO THE DEALERSHIP FOR SERVICE AND WHEN I WENT OUT TO GET INTO MY VEHICLE THE RUNNING BOARD EXTENDED AND I STEPPED ON TO RUNNING BOARD, RUNNING BOARD IMMEDIATELY STARTED TO RETRACT INTO VEHICLE ALMOST TRAPPING MY FOOT. I TOOK VEHICLE TO DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. ON 10/7/2020 WHEN I WENT TO PICKUP MY CAR THE LOT TECHNICIAN BROUGHT THE VEHICLE AROUND TO THE FRONT FOR ME TO GET IT AND WHEN HE OPENED THE DOOR THE RUNNING BOARDS FOLDED OUT AND THEN ALMOST IMMEDIATELY STARTED TO RETRACT IT COULD HAVE TRAPPED HIS FOOT BETWEEN THE RUNNING BOARD AND CAR TOO. THE DEALERSHIP HAS THE VEHICLE AND IS TRYING TO DETERMINE THE PROBLEM. I HAVE VIDEO EVIDENCE OF THE PROBLEM.
Additional Notes:
I REMOTE STARTED MY VEHICLE TO TAKE MY CAR INTO THE DEALERSHIP FOR SERVICE AND WHEN I WENT OUT TO GET INTO MY VEHICLE THE RUNNING BOARD EXTENDED AND I STEPPED ON TO RUNNING BOARD, RUNNING BOARD IMMEDIATELY STARTED TO RETRACT INTO VEHICLE ALMOST TRAPPING MY FOOT. I TOOK VEHICLE TO DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. ON 10/7/2020 WHEN I WENT TO PICKUP MY CAR THE LOT TECHNICIAN BROUGHT THE VEHICLE AROUND TO THE FRONT FOR ME TO GET IT AND WHEN HE OPENED THE DOOR THE RUNNING BOARDS FOLDED OUT AND THEN ALMOST IMMEDIATELY STARTED TO RETRACT IT COULD HAVE TRAPPED HIS FOOT BETWEEN THE RUNNING BOARD AND CAR TOO. THE DEALERSHIP HAS THE VEHICLE AND IS TRYING TO DETERMINE THE PROBLEM. I HAVE VIDEO EVIDENCE OF THE PROBLEM.
Mfg Campaign: 11363410
Recall Date: Oct 8, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I DEVELOPED AN A/C LEAK FROM MY CONDENSOR. GMC, CHEVY AND CADILLAC ARE VERY AWARE OF HOW COMMON THIS PROBLEM IS AND THERE IS NO RECALL.
Corrective Action:
I DEVELOPED AN A/C LEAK FROM MY CONDENSOR. GMC, CHEVY AND CADILLAC ARE VERY AWARE OF HOW COMMON THIS PROBLEM IS AND THERE IS NO RECALL.
Additional Notes:
I DEVELOPED AN A/C LEAK FROM MY CONDENSOR. GMC, CHEVY AND CADILLAC ARE VERY AWARE OF HOW COMMON THIS PROBLEM IS AND THERE IS NO RECALL.
Mfg Campaign: 11342083
Recall Date: Jul 29, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT LOW SPEEDS THE BRAKE PEDAL BECOMES VERY SLUGS IF PRESSED QUICKLY FOR SUDDEN STOP, WILE THE TRUCK CONTINUES TO TRAVEL FOR A SHORT DISTANCE.
Corrective Action:
AT LOW SPEEDS THE BRAKE PEDAL BECOMES VERY SLUGS IF PRESSED QUICKLY FOR SUDDEN STOP, WILE THE TRUCK CONTINUES TO TRAVEL FOR A SHORT DISTANCE.
Additional Notes:
AT LOW SPEEDS THE BRAKE PEDAL BECOMES VERY SLUGS IF PRESSED QUICKLY FOR SUDDEN STOP, WILE THE TRUCK CONTINUES TO TRAVEL FOR A SHORT DISTANCE.
Mfg Campaign: 11290424
Recall Date: Dec 20, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IT IS POSSIBLE TO ACCIDENTALLY HIT THE LOCK BOTTOM OF THE KEY FOB WHILE THE VEHICLE IS MOVING AND CAUSE THE MIRRORS TO FOLD. THIS FEATURE SHOULD BE DISABLED AT THE VERY LEAST WHILE THE VEHICLE IS MOVING. WHILE TRAVELING ON THE FREEWAY I ACCIDENTALLY PRESSED THE KEYFOB WHILE IT WAS IN MY POCKET AND THE THE PRESS CAUSED THE MIRRORS TO FOLD IN WHILE I WAS TRAVELING DOWN THE FREEWAY.
Corrective Action:
IT IS POSSIBLE TO ACCIDENTALLY HIT THE LOCK BOTTOM OF THE KEY FOB WHILE THE VEHICLE IS MOVING AND CAUSE THE MIRRORS TO FOLD. THIS FEATURE SHOULD BE DISABLED AT THE VERY LEAST WHILE THE VEHICLE IS MOVING. WHILE TRAVELING ON THE FREEWAY I ACCIDENTALLY PRESSED THE KEYFOB WHILE IT WAS IN MY POCKET AND THE THE PRESS CAUSED THE MIRRORS TO FOLD IN WHILE I WAS TRAVELING DOWN THE FREEWAY.
Additional Notes:
IT IS POSSIBLE TO ACCIDENTALLY HIT THE LOCK BOTTOM OF THE KEY FOB WHILE THE VEHICLE IS MOVING AND CAUSE THE MIRRORS TO FOLD. THIS FEATURE SHOULD BE DISABLED AT THE VERY LEAST WHILE THE VEHICLE IS MOVING. WHILE TRAVELING ON THE FREEWAY I ACCIDENTALLY PRESSED THE KEYFOB WHILE IT WAS IN MY POCKET AND THE THE PRESS CAUSED THE MIRRORS TO FOLD IN WHILE I WAS TRAVELING DOWN THE FREEWAY.
Mfg Campaign: 11286284
Recall Date: Dec 2, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
IT IS POSSIBLE TO ACCIDENTALLY HIT THE LOCK BOTTOM OF THE KEY FOB WHILE THE VEHICLE IS MOVING AND CAUSE THE MIRRORS TO FOLD. THIS FEATURE SHOULD BE DISABLED AT THE VERY LEAST WHILE THE VEHICLE IS MOVING. WHILE TRAVELING ON THE FREEWAY I ACCIDENTALLY PRESSED THE KEYFOB WHILE IT WAS IN MY POCKET AND THE THE PRESS CAUSED THE MIRRORS TO FOLD IN WHILE I WAS TRAVELING DOWN THE FREEWAY.
Corrective Action:
IT IS POSSIBLE TO ACCIDENTALLY HIT THE LOCK BOTTOM OF THE KEY FOB WHILE THE VEHICLE IS MOVING AND CAUSE THE MIRRORS TO FOLD. THIS FEATURE SHOULD BE DISABLED AT THE VERY LEAST WHILE THE VEHICLE IS MOVING. WHILE TRAVELING ON THE FREEWAY I ACCIDENTALLY PRESSED THE KEYFOB WHILE IT WAS IN MY POCKET AND THE THE PRESS CAUSED THE MIRRORS TO FOLD IN WHILE I WAS TRAVELING DOWN THE FREEWAY.
Additional Notes:
IT IS POSSIBLE TO ACCIDENTALLY HIT THE LOCK BOTTOM OF THE KEY FOB WHILE THE VEHICLE IS MOVING AND CAUSE THE MIRRORS TO FOLD. THIS FEATURE SHOULD BE DISABLED AT THE VERY LEAST WHILE THE VEHICLE IS MOVING. WHILE TRAVELING ON THE FREEWAY I ACCIDENTALLY PRESSED THE KEYFOB WHILE IT WAS IN MY POCKET AND THE THE PRESS CAUSED THE MIRRORS TO FOLD IN WHILE I WAS TRAVELING DOWN THE FREEWAY.
Mfg Campaign: 11286284
Recall Date: Dec 2, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EVERY TIME THAT I AXELARATE, THERE'S A FUNNY NOISE THAT I'M HEARING FROM THE BOTTOM OF THE VEHICLE THAT BATTERED MY EARS AND THE NOISE KEPT ON GOING LOUDER AS I AXELARATE. EVEN MORE NOISE ON THE HIGHWAYS
Corrective Action:
EVERY TIME THAT I AXELARATE, THERE'S A FUNNY NOISE THAT I'M HEARING FROM THE BOTTOM OF THE VEHICLE THAT BATTERED MY EARS AND THE NOISE KEPT ON GOING LOUDER AS I AXELARATE. EVEN MORE NOISE ON THE HIGHWAYS
Additional Notes:
EVERY TIME THAT I AXELARATE, THERE'S A FUNNY NOISE THAT I'M HEARING FROM THE BOTTOM OF THE VEHICLE THAT BATTERED MY EARS AND THE NOISE KEPT ON GOING LOUDER AS I AXELARATE. EVEN MORE NOISE ON THE HIGHWAYS
Mfg Campaign: 11267568
Recall Date: Oct 10, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
CAR IS VIBRATING WHEN YOU STOP IN TRAFFIC LIGHTS IT FILLS VERY UNCOMFORTABLE . I TOOK THE CAR TO THE DEALERSHIP THEY DIDN'T DO ANYTHING AND 2ND PROBLEM IS STEERING WHEEL IT GIVES METAL KNOCKIN NOISE ON THE ROAD BUMPS
Corrective Action:
CAR IS VIBRATING WHEN YOU STOP IN TRAFFIC LIGHTS IT FILLS VERY UNCOMFORTABLE . I TOOK THE CAR TO THE DEALERSHIP THEY DIDN'T DO ANYTHING AND 2ND PROBLEM IS STEERING WHEEL IT GIVES METAL KNOCKIN NOISE ON THE ROAD BUMPS
Additional Notes:
CAR IS VIBRATING WHEN YOU STOP IN TRAFFIC LIGHTS IT FILLS VERY UNCOMFORTABLE . I TOOK THE CAR TO THE DEALERSHIP THEY DIDN'T DO ANYTHING AND 2ND PROBLEM IS STEERING WHEEL IT GIVES METAL KNOCKIN NOISE ON THE ROAD BUMPS
Mfg Campaign: 11256794
Recall Date: Sep 20, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CAR IS VIBRATING WHEN YOU STOP IN TRAFFIC LIGHTS IT FILLS VERY UNCOMFORTABLE . I TOOK THE CAR TO THE DEALERSHIP THEY DIDN'T DO ANYTHING AND 2ND PROBLEM IS STEERING WHEEL IT GIVES METAL KNOCKIN NOISE ON THE ROAD BUMPS
Corrective Action:
CAR IS VIBRATING WHEN YOU STOP IN TRAFFIC LIGHTS IT FILLS VERY UNCOMFORTABLE . I TOOK THE CAR TO THE DEALERSHIP THEY DIDN'T DO ANYTHING AND 2ND PROBLEM IS STEERING WHEEL IT GIVES METAL KNOCKIN NOISE ON THE ROAD BUMPS
Additional Notes:
CAR IS VIBRATING WHEN YOU STOP IN TRAFFIC LIGHTS IT FILLS VERY UNCOMFORTABLE . I TOOK THE CAR TO THE DEALERSHIP THEY DIDN'T DO ANYTHING AND 2ND PROBLEM IS STEERING WHEEL IT GIVES METAL KNOCKIN NOISE ON THE ROAD BUMPS
Mfg Campaign: 11256794
Recall Date: Sep 20, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
CAR IS VIBRATING WHEN YOU STOP IN TRAFFIC LIGHTS IT FILLS VERY UNCOMFORTABLE . I TOOK THE CAR TO THE DEALERSHIP THEY DIDN'T DO ANYTHING AND 2ND PROBLEM IS STEERING WHEEL IT GIVES METAL KNOCKIN NOISE ON THE ROAD BUMPS
Corrective Action:
CAR IS VIBRATING WHEN YOU STOP IN TRAFFIC LIGHTS IT FILLS VERY UNCOMFORTABLE . I TOOK THE CAR TO THE DEALERSHIP THEY DIDN'T DO ANYTHING AND 2ND PROBLEM IS STEERING WHEEL IT GIVES METAL KNOCKIN NOISE ON THE ROAD BUMPS
Additional Notes:
CAR IS VIBRATING WHEN YOU STOP IN TRAFFIC LIGHTS IT FILLS VERY UNCOMFORTABLE . I TOOK THE CAR TO THE DEALERSHIP THEY DIDN'T DO ANYTHING AND 2ND PROBLEM IS STEERING WHEEL IT GIVES METAL KNOCKIN NOISE ON THE ROAD BUMPS
Mfg Campaign: 11256794
Recall Date: Sep 20, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE FIRST TIME I PUSHED MY BRAKE PEDAL AND THE BRAKES DID NOT EMPLOY GOT A FEW SECONDS. I PULLED OVER AND CALLED LAFONTAINE CADILLAC SERVICE DEPARTMENT TO TOW THE CAR. THE CAR DASH DISPLAYED A POWER ASSIST PROBLEM. THEY PICKED UP THE CAR AND REPLACED THE VACUUM PUMP WHICH FIXED THE PROBLEM. ABOUT 6 MONTHS TO A YEAR LATER, THE SAME PROBLEM HAPPENED AGAIN. THE BRAKES WERE PUSHED AND THE CAR BRAKES DID NOT DEPLOY FOR A FEW SECONDS. IT WAS LIKE THE CAR WAS SKIDDING ON ICE WHEN NO ICE EXISTED ON THE ROADS. IT WAS WARM OUTSIDE. THE CAR AGAIN DISPLAYED BRAKE ASSIST ISSUE. I TOOK THE CAR BACK TO LAFONTAINR CADILLAC, AND THEY REPLACED THE VACUUM PUMP AGAIN. A FEW MONTHS LATER, THE BRAKES WERE PUSHED AGAIN IN A DRIVEWAY WHEN THE CAR WAS GOING MAYBE 3 MPH OR LESS. THE BRAKES DID NOT DEPLOY FOR A SECOND OR SO AND THE CAR APPEARED TO BE SLIDING. THIS HAPPENED ALSO IN THE SUMMER. THE CAR AGAIN IS AT LAFOBTAINE CADILLAC, HIGHLAND MICHIGAN. MY CAR IS A 2017 CADILLAC ESCALADE ESV
Corrective Action:
THE FIRST TIME I PUSHED MY BRAKE PEDAL AND THE BRAKES DID NOT EMPLOY GOT A FEW SECONDS. I PULLED OVER AND CALLED LAFONTAINE CADILLAC SERVICE DEPARTMENT TO TOW THE CAR. THE CAR DASH DISPLAYED A POWER ASSIST PROBLEM. THEY PICKED UP THE CAR AND REPLACED THE VACUUM PUMP WHICH FIXED THE PROBLEM. ABOUT 6 MONTHS TO A YEAR LATER, THE SAME PROBLEM HAPPENED AGAIN. THE BRAKES WERE PUSHED AND THE CAR BRAKES DID NOT DEPLOY FOR A FEW SECONDS. IT WAS LIKE THE CAR WAS SKIDDING ON ICE WHEN NO ICE EXISTED ON THE ROADS. IT WAS WARM OUTSIDE. THE CAR AGAIN DISPLAYED BRAKE ASSIST ISSUE. I TOOK THE CAR BACK TO LAFONTAINR CADILLAC, AND THEY REPLACED THE VACUUM PUMP AGAIN. A FEW MONTHS LATER, THE BRAKES WERE PUSHED AGAIN IN A DRIVEWAY WHEN THE CAR WAS GOING MAYBE 3 MPH OR LESS. THE BRAKES DID NOT DEPLOY FOR A SECOND OR SO AND THE CAR APPEARED TO BE SLIDING. THIS HAPPENED ALSO IN THE SUMMER. THE CAR AGAIN IS AT LAFOBTAINE CADILLAC, HIGHLAND MICHIGAN. MY CAR IS A 2017 CADILLAC ESCALADE ESV
Additional Notes:
THE FIRST TIME I PUSHED MY BRAKE PEDAL AND THE BRAKES DID NOT EMPLOY GOT A FEW SECONDS. I PULLED OVER AND CALLED LAFONTAINE CADILLAC SERVICE DEPARTMENT TO TOW THE CAR. THE CAR DASH DISPLAYED A POWER ASSIST PROBLEM. THEY PICKED UP THE CAR AND REPLACED THE VACUUM PUMP WHICH FIXED THE PROBLEM. ABOUT 6 MONTHS TO A YEAR LATER, THE SAME PROBLEM HAPPENED AGAIN. THE BRAKES WERE PUSHED AND THE CAR BRAKES DID NOT DEPLOY FOR A FEW SECONDS. IT WAS LIKE THE CAR WAS SKIDDING ON ICE WHEN NO ICE EXISTED ON THE ROADS. IT WAS WARM OUTSIDE. THE CAR AGAIN DISPLAYED BRAKE ASSIST ISSUE. I TOOK THE CAR BACK TO LAFONTAINR CADILLAC, AND THEY REPLACED THE VACUUM PUMP AGAIN. A FEW MONTHS LATER, THE BRAKES WERE PUSHED AGAIN IN A DRIVEWAY WHEN THE CAR WAS GOING MAYBE 3 MPH OR LESS. THE BRAKES DID NOT DEPLOY FOR A SECOND OR SO AND THE CAR APPEARED TO BE SLIDING. THIS HAPPENED ALSO IN THE SUMMER. THE CAR AGAIN IS AT LAFOBTAINE CADILLAC, HIGHLAND MICHIGAN. MY CAR IS A 2017 CADILLAC ESCALADE ESV
Mfg Campaign: 11254820
Recall Date: Sep 11, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE ESV. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE VEHICLE WAS TAKEN TO CITY CADILLAC (866-865-5420, LOCATED AT 43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER LEAKED FUEL AND DAMAGED THE BRAKES. THE CONTACT STATED THAT THE TECHNICIAN REPAIRED THE BRAKES, BUT THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE ESV. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE VEHICLE WAS TAKEN TO CITY CADILLAC (866-865-5420, LOCATED AT 43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER LEAKED FUEL AND DAMAGED THE BRAKES. THE CONTACT STATED THAT THE TECHNICIAN REPAIRED THE BRAKES, BUT THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE ESV. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE VEHICLE WAS TAKEN TO CITY CADILLAC (866-865-5420, LOCATED AT 43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER LEAKED FUEL AND DAMAGED THE BRAKES. THE CONTACT STATED THAT THE TECHNICIAN REPAIRED THE BRAKES, BUT THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Mfg Campaign: 11139240
Recall Date: Oct 9, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE ESV. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE VEHICLE WAS TAKEN TO CITY CADILLAC (866-865-5420, LOCATED AT 43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER LEAKED FUEL AND DAMAGED THE BRAKES. THE CONTACT STATED THAT THE TECHNICIAN REPAIRED THE BRAKES, BUT THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE ESV. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE VEHICLE WAS TAKEN TO CITY CADILLAC (866-865-5420, LOCATED AT 43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER LEAKED FUEL AND DAMAGED THE BRAKES. THE CONTACT STATED THAT THE TECHNICIAN REPAIRED THE BRAKES, BUT THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE ESV. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE VEHICLE WAS TAKEN TO CITY CADILLAC (866-865-5420, LOCATED AT 43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER LEAKED FUEL AND DAMAGED THE BRAKES. THE CONTACT STATED THAT THE TECHNICIAN REPAIRED THE BRAKES, BUT THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Mfg Campaign: 11139240
Recall Date: Oct 9, 2018
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
VEHICLE CAUGHT FIRE APR 9TH BETWEEN 6PM AND 6:30 PM IN HOUSTON TEXAS DUE TO SECOND ROW PASSENGER SIDE SEAT HEATER MALFUNCTION. VEHICLE WAS IN MOTION ON A PUBLIC HIGHWAY FEEDER ROAD WHEN THE INCIDENT HAPPENED DURING RUSH HOUR.VEHICLE HAD LESS THAN 2000 MILES AND WAS PURCHASED BRAND NEW LESS THAN 30 DAYS AGO FROM RON CARTER CADILLAC OF FRIENDSWOOD
Corrective Action:
VEHICLE CAUGHT FIRE APR 9TH BETWEEN 6PM AND 6:30 PM IN HOUSTON TEXAS DUE TO SECOND ROW PASSENGER SIDE SEAT HEATER MALFUNCTION. VEHICLE WAS IN MOTION ON A PUBLIC HIGHWAY FEEDER ROAD WHEN THE INCIDENT HAPPENED DURING RUSH HOUR.VEHICLE HAD LESS THAN 2000 MILES AND WAS PURCHASED BRAND NEW LESS THAN 30 DAYS AGO FROM RON CARTER CADILLAC OF FRIENDSWOOD
Additional Notes:
VEHICLE CAUGHT FIRE APR 9TH BETWEEN 6PM AND 6:30 PM IN HOUSTON TEXAS DUE TO SECOND ROW PASSENGER SIDE SEAT HEATER MALFUNCTION. VEHICLE WAS IN MOTION ON A PUBLIC HIGHWAY FEEDER ROAD WHEN THE INCIDENT HAPPENED DURING RUSH HOUR.VEHICLE HAD LESS THAN 2000 MILES AND WAS PURCHASED BRAND NEW LESS THAN 30 DAYS AGO FROM RON CARTER CADILLAC OF FRIENDSWOOD
Mfg Campaign: 11090388
Recall Date: Apr 27, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ON THE NEWER ESCALADES SEEM MUCH TOO BRIGHT. IT REALLY HURTS THE EYES OF ONCOMING TRAFFIC.
Corrective Action:
THE HEADLIGHTS ON THE NEWER ESCALADES SEEM MUCH TOO BRIGHT. IT REALLY HURTS THE EYES OF ONCOMING TRAFFIC.
Additional Notes:
THE HEADLIGHTS ON THE NEWER ESCALADES SEEM MUCH TOO BRIGHT. IT REALLY HURTS THE EYES OF ONCOMING TRAFFIC.
Mfg Campaign: 11076112
Recall Date: Mar 3, 2018
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