Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
Consumer Complaints
54 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 5 MPH and making a turn, the vehicle stalled in the middle of the roadway. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where the fuel pump power control module was replaced. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 5 MPH and making a turn, the vehicle stalled in the middle of the roadway. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where the fuel pump power control module was replaced. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 5 MPH and making a turn, the vehicle stalled in the middle of the roadway. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where the fuel pump power control module was replaced. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Mfg Campaign: 11674206
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 5 MPH and making a turn, the vehicle stalled in the middle of the roadway. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where the fuel pump power control module was replaced. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 5 MPH and making a turn, the vehicle stalled in the middle of the roadway. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where the fuel pump power control module was replaced. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 5 MPH and making a turn, the vehicle stalled in the middle of the roadway. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where the fuel pump power control module was replaced. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Mfg Campaign: 11674206
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 75 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed an undisclosed failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 75 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed an undisclosed failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 75 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed an undisclosed failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 36,000.
Mfg Campaign: 11670850
Recall Date: Jul 2, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11670576
Recall Date: Jul 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Was traveling on a busy interstate and vehicle check engine light came on flashing and stability system light as well. Existed next off ramp and when the car started slowing down the engine shut off. Was able to get to a safe location and car would not start. Had it towed to the dealership and they stated engine failure.
Corrective Action:
Was traveling on a busy interstate and vehicle check engine light came on flashing and stability system light as well. Existed next off ramp and when the car started slowing down the engine shut off. Was able to get to a safe location and car would not start. Had it towed to the dealership and they stated engine failure.
Additional Notes:
Was traveling on a busy interstate and vehicle check engine light came on flashing and stability system light as well. Existed next off ramp and when the car started slowing down the engine shut off. Was able to get to a safe location and car would not start. Had it towed to the dealership and they stated engine failure.
Mfg Campaign: 11665574
Recall Date: Jun 8, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving on the highway at 60 MPH, the vehicle started to hesitate, and the vehicle experienced a reduced power. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the crankshaft was faulty and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving on the highway at 60 MPH, the vehicle started to hesitate, and the vehicle experienced a reduced power. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the crankshaft was faulty and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2022 Cadillac Escalade. The contact stated while driving on the highway at 60 MPH, the vehicle started to hesitate, and the vehicle experienced a reduced power. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the crankshaft was faulty and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Mfg Campaign: 11661928
Recall Date: May 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased the vehicle two weeks ago. As we were driving on the freeway the car would not accelerate and it started making a clanking noise and then the cab filled with smoke. We pulled over and exited the vehicle. My husband opened the hood and saw a fire. He quickly put out the fire with 3 stanley cups of water. My husband said that the failure caused a hole in the side of the block and the oil completely drained out of the vehicle and was all over the freeway.
Corrective Action:
I purchased the vehicle two weeks ago. As we were driving on the freeway the car would not accelerate and it started making a clanking noise and then the cab filled with smoke. We pulled over and exited the vehicle. My husband opened the hood and saw a fire. He quickly put out the fire with 3 stanley cups of water. My husband said that the failure caused a hole in the side of the block and the oil completely drained out of the vehicle and was all over the freeway.
Additional Notes:
I purchased the vehicle two weeks ago. As we were driving on the freeway the car would not accelerate and it started making a clanking noise and then the cab filled with smoke. We pulled over and exited the vehicle. My husband opened the hood and saw a fire. He quickly put out the fire with 3 stanley cups of water. My husband said that the failure caused a hole in the side of the block and the oil completely drained out of the vehicle and was all over the freeway.
Mfg Campaign: 11661598
Recall Date: May 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased the vehicle two weeks ago. As we were driving on the freeway the car would not accelerate and it started making a clanking noise and then the cab filled with smoke. We pulled over and exited the vehicle. My husband opened the hood and saw a fire. He quickly put out the fire with 3 stanley cups of water. My husband said that the failure caused a hole in the side of the block and the oil completely drained out of the vehicle and was all over the freeway.
Corrective Action:
I purchased the vehicle two weeks ago. As we were driving on the freeway the car would not accelerate and it started making a clanking noise and then the cab filled with smoke. We pulled over and exited the vehicle. My husband opened the hood and saw a fire. He quickly put out the fire with 3 stanley cups of water. My husband said that the failure caused a hole in the side of the block and the oil completely drained out of the vehicle and was all over the freeway.
Additional Notes:
I purchased the vehicle two weeks ago. As we were driving on the freeway the car would not accelerate and it started making a clanking noise and then the cab filled with smoke. We pulled over and exited the vehicle. My husband opened the hood and saw a fire. He quickly put out the fire with 3 stanley cups of water. My husband said that the failure caused a hole in the side of the block and the oil completely drained out of the vehicle and was all over the freeway.
Mfg Campaign: 11661598
Recall Date: May 17, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the dealer was contacted to schedule an appointment; however, the contact was informed that parts for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the dealer was contacted to schedule an appointment; however, the contact was informed that parts for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the dealer was contacted to schedule an appointment; however, the contact was informed that parts for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11661390
Recall Date: May 16, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I brought my Cadillac escalade in on two different instances where it stopped on me. One time it completely died, the other time it stopped and turn off, then needed to be restarted, with multiple instances. Both times the dealership told me it was related to the fuel pump, and they replaced it. Since then, I brought it in again saying it had random shakes and noises, and they claimed it does that when its in All Wheel Drive. This doesn't make sense. I have been using it in 2WD as recommended, and it still has the shakes and noises. In the past few weeks, the car stopped on my twice. One time I was making a left turn at a stop sign, the other, I was in the middle of an intersection. Now, I will not drive it out of fear for my family and own lives. I called to make an appointment at Autonation Cadillac West Palm Beach, and they said there is nothing that can be done since the engine needs to be replaced, and Cadillac still hasn't issued a remedy. They said for me to call Cadillac directly, which I did. Cadillac opened a case for me, and told me I would receive a call in 1-2 days. I called back on day 3, and was told that I have to wait for the person who was assigned to my case to call me. They informed me that it may take a while because Cadillac had cut the help center's (including recall department) work hours to save money, while they should have been increasing it during this massive recall. Now I have no car to drive my family in, and no response from Cadillac, with no resolution in site.
Corrective Action:
I brought my Cadillac escalade in on two different instances where it stopped on me. One time it completely died, the other time it stopped and turn off, then needed to be restarted, with multiple instances. Both times the dealership told me it was related to the fuel pump, and they replaced it. Since then, I brought it in again saying it had random shakes and noises, and they claimed it does that when its in All Wheel Drive. This doesn't make sense. I have been using it in 2WD as recommended, and it still has the shakes and noises. In the past few weeks, the car stopped on my twice. One time I was making a left turn at a stop sign, the other, I was in the middle of an intersection. Now, I will not drive it out of fear for my family and own lives. I called to make an appointment at Autonation Cadillac West Palm Beach, and they said there is nothing that can be done since the engine needs to be replaced, and Cadillac still hasn't issued a remedy. They said for me to call Cadillac directly, which I did. Cadillac opened a case for me, and told me I would receive a call in 1-2 days. I called back on day 3, and was told that I have to wait for the person who was assigned to my case to call me. They informed me that it may take a while because Cadillac had cut the help center's (including recall department) work hours to save money, while they should have been increasing it during this massive recall. Now I have no car to drive my family in, and no response from Cadillac, with no resolution in site.
Additional Notes:
I brought my Cadillac escalade in on two different instances where it stopped on me. One time it completely died, the other time it stopped and turn off, then needed to be restarted, with multiple instances. Both times the dealership told me it was related to the fuel pump, and they replaced it. Since then, I brought it in again saying it had random shakes and noises, and they claimed it does that when its in All Wheel Drive. This doesn't make sense. I have been using it in 2WD as recommended, and it still has the shakes and noises. In the past few weeks, the car stopped on my twice. One time I was making a left turn at a stop sign, the other, I was in the middle of an intersection. Now, I will not drive it out of fear for my family and own lives. I called to make an appointment at Autonation Cadillac West Palm Beach, and they said there is nothing that can be done since the engine needs to be replaced, and Cadillac still hasn't issued a remedy. They said for me to call Cadillac directly, which I did. Cadillac opened a case for me, and told me I would receive a call in 1-2 days. I called back on day 3, and was told that I have to wait for the person who was assigned to my case to call me. They informed me that it may take a while because Cadillac had cut the help center's (including recall department) work hours to save money, while they should have been increasing it during this massive recall. Now I have no car to drive my family in, and no response from Cadillac, with no resolution in site.
Mfg Campaign: 11660922
Recall Date: May 14, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I brought my Cadillac escalade in on two different instances where it stopped on me. One time it completely died, the other time it stopped and turn off, then needed to be restarted, with multiple instances. Both times the dealership told me it was related to the fuel pump, and they replaced it. Since then, I brought it in again saying it had random shakes and noises, and they claimed it does that when its in All Wheel Drive. This doesn't make sense. I have been using it in 2WD as recommended, and it still has the shakes and noises. In the past few weeks, the car stopped on my twice. One time I was making a left turn at a stop sign, the other, I was in the middle of an intersection. Now, I will not drive it out of fear for my family and own lives. I called to make an appointment at Autonation Cadillac West Palm Beach, and they said there is nothing that can be done since the engine needs to be replaced, and Cadillac still hasn't issued a remedy. They said for me to call Cadillac directly, which I did. Cadillac opened a case for me, and told me I would receive a call in 1-2 days. I called back on day 3, and was told that I have to wait for the person who was assigned to my case to call me. They informed me that it may take a while because Cadillac had cut the help center's (including recall department) work hours to save money, while they should have been increasing it during this massive recall. Now I have no car to drive my family in, and no response from Cadillac, with no resolution in site.
Corrective Action:
I brought my Cadillac escalade in on two different instances where it stopped on me. One time it completely died, the other time it stopped and turn off, then needed to be restarted, with multiple instances. Both times the dealership told me it was related to the fuel pump, and they replaced it. Since then, I brought it in again saying it had random shakes and noises, and they claimed it does that when its in All Wheel Drive. This doesn't make sense. I have been using it in 2WD as recommended, and it still has the shakes and noises. In the past few weeks, the car stopped on my twice. One time I was making a left turn at a stop sign, the other, I was in the middle of an intersection. Now, I will not drive it out of fear for my family and own lives. I called to make an appointment at Autonation Cadillac West Palm Beach, and they said there is nothing that can be done since the engine needs to be replaced, and Cadillac still hasn't issued a remedy. They said for me to call Cadillac directly, which I did. Cadillac opened a case for me, and told me I would receive a call in 1-2 days. I called back on day 3, and was told that I have to wait for the person who was assigned to my case to call me. They informed me that it may take a while because Cadillac had cut the help center's (including recall department) work hours to save money, while they should have been increasing it during this massive recall. Now I have no car to drive my family in, and no response from Cadillac, with no resolution in site.
Additional Notes:
I brought my Cadillac escalade in on two different instances where it stopped on me. One time it completely died, the other time it stopped and turn off, then needed to be restarted, with multiple instances. Both times the dealership told me it was related to the fuel pump, and they replaced it. Since then, I brought it in again saying it had random shakes and noises, and they claimed it does that when its in All Wheel Drive. This doesn't make sense. I have been using it in 2WD as recommended, and it still has the shakes and noises. In the past few weeks, the car stopped on my twice. One time I was making a left turn at a stop sign, the other, I was in the middle of an intersection. Now, I will not drive it out of fear for my family and own lives. I called to make an appointment at Autonation Cadillac West Palm Beach, and they said there is nothing that can be done since the engine needs to be replaced, and Cadillac still hasn't issued a remedy. They said for me to call Cadillac directly, which I did. Cadillac opened a case for me, and told me I would receive a call in 1-2 days. I called back on day 3, and was told that I have to wait for the person who was assigned to my case to call me. They informed me that it may take a while because Cadillac had cut the help center's (including recall department) work hours to save money, while they should have been increasing it during this massive recall. Now I have no car to drive my family in, and no response from Cadillac, with no resolution in site.
Mfg Campaign: 11660922
Recall Date: May 14, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I am reporting a serious safety concern involving the 2022 Cadillac Escalade engine recall (GM 6.2L V8, RPO L87). My vehicle is used to tow a trailer regularly. The potential for engine failure due to defective connecting rods or crankshaft components poses a severe risk—especially while towing at highway speeds or on inclines. Loss of power while towing could compromise braking and control, endangering both myself and others. This concern should be escalated for owners who rely on these vehicles for towing. I am asking NHTSA to review how GM is prioritizing recall repairs for towing-use customers and to consider this a higher-risk category for resolution. My current situation is I have an appointment with Williamson Cadillac in Miami to scan the vehicle. If they determine its satisfactory to drive I will be towing a 7000 lb. trailer from Florida to Upstate New York. I'm very concerned that if I lose the engine I will have an exasperated safety issue because of the large trailer. There will be greatly reduced stopping power and limited room to pull off the highway. I need to be in Saratoga Springs with the trailer and its contents before May 19. Please advise, as I do not want to cause a fatal accident that could have been avoided.
Corrective Action:
I am reporting a serious safety concern involving the 2022 Cadillac Escalade engine recall (GM 6.2L V8, RPO L87). My vehicle is used to tow a trailer regularly. The potential for engine failure due to defective connecting rods or crankshaft components poses a severe risk—especially while towing at highway speeds or on inclines. Loss of power while towing could compromise braking and control, endangering both myself and others. This concern should be escalated for owners who rely on these vehicles for towing. I am asking NHTSA to review how GM is prioritizing recall repairs for towing-use customers and to consider this a higher-risk category for resolution. My current situation is I have an appointment with Williamson Cadillac in Miami to scan the vehicle. If they determine its satisfactory to drive I will be towing a 7000 lb. trailer from Florida to Upstate New York. I'm very concerned that if I lose the engine I will have an exasperated safety issue because of the large trailer. There will be greatly reduced stopping power and limited room to pull off the highway. I need to be in Saratoga Springs with the trailer and its contents before May 19. Please advise, as I do not want to cause a fatal accident that could have been avoided.
Additional Notes:
I am reporting a serious safety concern involving the 2022 Cadillac Escalade engine recall (GM 6.2L V8, RPO L87). My vehicle is used to tow a trailer regularly. The potential for engine failure due to defective connecting rods or crankshaft components poses a severe risk—especially while towing at highway speeds or on inclines. Loss of power while towing could compromise braking and control, endangering both myself and others. This concern should be escalated for owners who rely on these vehicles for towing. I am asking NHTSA to review how GM is prioritizing recall repairs for towing-use customers and to consider this a higher-risk category for resolution. My current situation is I have an appointment with Williamson Cadillac in Miami to scan the vehicle. If they determine its satisfactory to drive I will be towing a 7000 lb. trailer from Florida to Upstate New York. I'm very concerned that if I lose the engine I will have an exasperated safety issue because of the large trailer. There will be greatly reduced stopping power and limited room to pull off the highway. I need to be in Saratoga Springs with the trailer and its contents before May 19. Please advise, as I do not want to cause a fatal accident that could have been avoided.
Mfg Campaign: 11659661
Recall Date: May 8, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down the road and heard a loud knocking noise then my engine died. I Was unable to get it to restart again.
Corrective Action:
I was driving down the road and heard a loud knocking noise then my engine died. I Was unable to get it to restart again.
Additional Notes:
I was driving down the road and heard a loud knocking noise then my engine died. I Was unable to get it to restart again.
Mfg Campaign: 11659293
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11657474
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at various speeds, the engine shut off without warning. Despite the failure, the engine restarted immediately after the failure. The vehicle was taken to the dealer on several occasions; however, the dealer failed to duplicate the failure. The failure persisted, and the contact had the vehicle towed back to the dealer where the vehicle was diagnosed with engine failure. The contact waited two months for parts since the parts were on backorder. After the engine was replaced, the contact stated that vehicle started to hesitate while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the starter needed to be replaced. The manufacturer was notified of the failure and the contact requested a vehicle buyback which was denied. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at various speeds, the engine shut off without warning. Despite the failure, the engine restarted immediately after the failure. The vehicle was taken to the dealer on several occasions; however, the dealer failed to duplicate the failure. The failure persisted, and the contact had the vehicle towed back to the dealer where the vehicle was diagnosed with engine failure. The contact waited two months for parts since the parts were on backorder. After the engine was replaced, the contact stated that vehicle started to hesitate while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the starter needed to be replaced. The manufacturer was notified of the failure and the contact requested a vehicle buyback which was denied. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at various speeds, the engine shut off without warning. Despite the failure, the engine restarted immediately after the failure. The vehicle was taken to the dealer on several occasions; however, the dealer failed to duplicate the failure. The failure persisted, and the contact had the vehicle towed back to the dealer where the vehicle was diagnosed with engine failure. The contact waited two months for parts since the parts were on backorder. After the engine was replaced, the contact stated that vehicle started to hesitate while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the starter needed to be replaced. The manufacturer was notified of the failure and the contact requested a vehicle buyback which was denied. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 32,000.
Mfg Campaign: 11657212
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Potential Consequences:
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at various speeds, the engine shut off without warning. Despite the failure, the engine restarted immediately after the failure. The vehicle was taken to the dealer on several occasions; however, the dealer failed to duplicate the failure. The failure persisted, and the contact had the vehicle towed back to the dealer where the vehicle was diagnosed with engine failure. The contact waited two months for parts since the parts were on backorder. After the engine was replaced, the contact stated that vehicle started to hesitate while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the starter needed to be replaced. The manufacturer was notified of the failure and the contact requested a vehicle buyback which was denied. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at various speeds, the engine shut off without warning. Despite the failure, the engine restarted immediately after the failure. The vehicle was taken to the dealer on several occasions; however, the dealer failed to duplicate the failure. The failure persisted, and the contact had the vehicle towed back to the dealer where the vehicle was diagnosed with engine failure. The contact waited two months for parts since the parts were on backorder. After the engine was replaced, the contact stated that vehicle started to hesitate while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the starter needed to be replaced. The manufacturer was notified of the failure and the contact requested a vehicle buyback which was denied. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at various speeds, the engine shut off without warning. Despite the failure, the engine restarted immediately after the failure. The vehicle was taken to the dealer on several occasions; however, the dealer failed to duplicate the failure. The failure persisted, and the contact had the vehicle towed back to the dealer where the vehicle was diagnosed with engine failure. The contact waited two months for parts since the parts were on backorder. After the engine was replaced, the contact stated that vehicle started to hesitate while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the starter needed to be replaced. The manufacturer was notified of the failure and the contact requested a vehicle buyback which was denied. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 32,000.
Mfg Campaign: 11657212
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Roughly One year ago 2024, engine failed. Return to dealer , 3 weeks ago 2025, another engine failure. Currently awaiting a replacement engine. Mileage was 30,000 on first time Another approx 10,000 on this one . We were on 8 lane highway at 70 mph.j just went out and would not restart Luckily no cars in rightmost lanes and coasted to edge of the road . Similar scenario first time only on a 4 lane.
Corrective Action:
Roughly One year ago 2024, engine failed. Return to dealer , 3 weeks ago 2025, another engine failure. Currently awaiting a replacement engine. Mileage was 30,000 on first time Another approx 10,000 on this one . We were on 8 lane highway at 70 mph.j just went out and would not restart Luckily no cars in rightmost lanes and coasted to edge of the road . Similar scenario first time only on a 4 lane.
Additional Notes:
Roughly One year ago 2024, engine failed. Return to dealer , 3 weeks ago 2025, another engine failure. Currently awaiting a replacement engine. Mileage was 30,000 on first time Another approx 10,000 on this one . We were on 8 lane highway at 70 mph.j just went out and would not restart Luckily no cars in rightmost lanes and coasted to edge of the road . Similar scenario first time only on a 4 lane.
Mfg Campaign: 11656198
Recall Date: Apr 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine The engine shut off at 70mph with no warning and I lost complete power. I had a tractor trailer behind me and one on my left side no power I was nearly killed . Rotolo Chevolet replaced the 6.2L V8 engine Vehicle was inspected by Rotolo Chevolet and they said it was engine failure There was no warning that the Escalade would just shut off at a high rate of speed. It completely just lost power. I only had 85,000 miles on the Escalade. I had taken it to Rotolo Chevolet because I had all the tires changed. While diagnosing my problems with tires they told me of the engine making noise. I had them change the oil but they said it needed a engine. I had no idea this would happen. Does GM want to rob their customers so badly that they would jeopardize their life for GREED. I think the Escalade cost enough.
Corrective Action:
Engine The engine shut off at 70mph with no warning and I lost complete power. I had a tractor trailer behind me and one on my left side no power I was nearly killed . Rotolo Chevolet replaced the 6.2L V8 engine Vehicle was inspected by Rotolo Chevolet and they said it was engine failure There was no warning that the Escalade would just shut off at a high rate of speed. It completely just lost power. I only had 85,000 miles on the Escalade. I had taken it to Rotolo Chevolet because I had all the tires changed. While diagnosing my problems with tires they told me of the engine making noise. I had them change the oil but they said it needed a engine. I had no idea this would happen. Does GM want to rob their customers so badly that they would jeopardize their life for GREED. I think the Escalade cost enough.
Additional Notes:
Engine The engine shut off at 70mph with no warning and I lost complete power. I had a tractor trailer behind me and one on my left side no power I was nearly killed . Rotolo Chevolet replaced the 6.2L V8 engine Vehicle was inspected by Rotolo Chevolet and they said it was engine failure There was no warning that the Escalade would just shut off at a high rate of speed. It completely just lost power. I only had 85,000 miles on the Escalade. I had taken it to Rotolo Chevolet because I had all the tires changed. While diagnosing my problems with tires they told me of the engine making noise. I had them change the oil but they said it needed a engine. I had no idea this would happen. Does GM want to rob their customers so badly that they would jeopardize their life for GREED. I think the Escalade cost enough.
Mfg Campaign: 11655687
Recall Date: Apr 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on the New Jersey Parkway when my car just shut down in the middle of the road. The dealer believes it’s the engine- how can this happen to a car 2 years old?
Corrective Action:
I was driving on the New Jersey Parkway when my car just shut down in the middle of the road. The dealer believes it’s the engine- how can this happen to a car 2 years old?
Additional Notes:
I was driving on the New Jersey Parkway when my car just shut down in the middle of the road. The dealer believes it’s the engine- how can this happen to a car 2 years old?
Mfg Campaign: 11654984
Recall Date: Apr 16, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the New Jersey Parkway when my car just shut down in the middle of the road. The dealer believes it’s the engine- how can this happen to a car 2 years old?
Corrective Action:
I was driving on the New Jersey Parkway when my car just shut down in the middle of the road. The dealer believes it’s the engine- how can this happen to a car 2 years old?
Additional Notes:
I was driving on the New Jersey Parkway when my car just shut down in the middle of the road. The dealer believes it’s the engine- how can this happen to a car 2 years old?
Mfg Campaign: 11654984
Recall Date: Apr 16, 2025
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