Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: N252500680
Recall Date: May 29, 2025
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: N252494190
Recall Date: Apr 10, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242453471
Recall Date: Aug 8, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232425220
Recall Date: Nov 22, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. The body control module (BCM) may have been updated with incorrectly calibrated software and fail to make the pedestrian warning sounds.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232422960
Recall Date: Oct 12, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV and 2023 Cadillac Lyriq vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404441
Recall Date: May 25, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. A software error in the driver video display control module may cause the instrument panel to go blank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222379510
Recall Date: Sep 22, 2022
Consumer Complaints
36 ComplaintsGeneral Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.
Corrective Action:
Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.
Additional Notes:
Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.
Mfg Campaign: 11546808
Recall Date: Sep 27, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.
Corrective Action:
Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.
Additional Notes:
Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.
Mfg Campaign: 11546808
Recall Date: Sep 27, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.
Corrective Action:
Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.
Additional Notes:
Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.
Mfg Campaign: 11546808
Recall Date: Sep 27, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2023 Cadillac Lyriq. The contact stated while driving 30 MPH, the surround vision feature failed to detect nearby objects. The contact stated that the Autonomous Self Driving warning and the Forward Collision Avoidance Adaptive Cruise Control warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V710000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 3,100.
Corrective Action:
The contact owns a 2023 Cadillac Lyriq. The contact stated while driving 30 MPH, the surround vision feature failed to detect nearby objects. The contact stated that the Autonomous Self Driving warning and the Forward Collision Avoidance Adaptive Cruise Control warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V710000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 3,100.
Additional Notes:
The contact owns a 2023 Cadillac Lyriq. The contact stated while driving 30 MPH, the surround vision feature failed to detect nearby objects. The contact stated that the Autonomous Self Driving warning and the Forward Collision Avoidance Adaptive Cruise Control warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V710000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 3,100.
Mfg Campaign: 11545898
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Potential Consequences:
The contact owns a 2023 Cadillac Lyriq. The contact stated while driving 30 MPH, the surround vision feature failed to detect nearby objects. The contact stated that the Autonomous Self Driving warning and the Forward Collision Avoidance Adaptive Cruise Control warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V710000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 3,100.
Corrective Action:
The contact owns a 2023 Cadillac Lyriq. The contact stated while driving 30 MPH, the surround vision feature failed to detect nearby objects. The contact stated that the Autonomous Self Driving warning and the Forward Collision Avoidance Adaptive Cruise Control warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V710000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 3,100.
Additional Notes:
The contact owns a 2023 Cadillac Lyriq. The contact stated while driving 30 MPH, the surround vision feature failed to detect nearby objects. The contact stated that the Autonomous Self Driving warning and the Forward Collision Avoidance Adaptive Cruise Control warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V710000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 3,100.
Mfg Campaign: 11545898
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear view camera system display (360 surround) was completely inoperative. Rear view camera display did not appear on IP display when vehicle was shifted into reverse, nor did it appear when the "camera" app was selected from the center display. No warning messages present; OnStar remote code read indicated no codes. Danger is to others behind the vehicle, particularly children in blind spot. Problem persisted over several trips until I disconnected and reconnected the vehicle's 12 volt battery, and now everything is working correctly. Did not take vehicle to dealer now that everything is working; suspect software issue cleared by "vehicle reboot"
Corrective Action:
Rear view camera system display (360 surround) was completely inoperative. Rear view camera display did not appear on IP display when vehicle was shifted into reverse, nor did it appear when the "camera" app was selected from the center display. No warning messages present; OnStar remote code read indicated no codes. Danger is to others behind the vehicle, particularly children in blind spot. Problem persisted over several trips until I disconnected and reconnected the vehicle's 12 volt battery, and now everything is working correctly. Did not take vehicle to dealer now that everything is working; suspect software issue cleared by "vehicle reboot"
Additional Notes:
Rear view camera system display (360 surround) was completely inoperative. Rear view camera display did not appear on IP display when vehicle was shifted into reverse, nor did it appear when the "camera" app was selected from the center display. No warning messages present; OnStar remote code read indicated no codes. Danger is to others behind the vehicle, particularly children in blind spot. Problem persisted over several trips until I disconnected and reconnected the vehicle's 12 volt battery, and now everything is working correctly. Did not take vehicle to dealer now that everything is working; suspect software issue cleared by "vehicle reboot"
Mfg Campaign: 11545576
Recall Date: Sep 20, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Low beam headlights have very poor throw which degrades while driving. After driving the vehicle for 30 minutes, both left and right headlights point downward and do not throw light down the road. Cutoff is steep, with light only going about one car length. The fault is variable and somewhat random, with sometimes just one headlight drooping. The car must be driven for this to happen - does not occur when sitting flat or idle. The amount of droop varies also (confirmed by placing various pieces of tape on garage wall, and checking headlight position before and after a trip). Although the magnitude of droop is variable, nearly any trip will cause at least some amount of misalignment. When the fault is severe, even the high beams do not function well - just illuminating a very bright spot directly in front of the vehicle - and not down the road. Vehicle has electronic motorized leveling system for the headlights. The headlights go through some sort of automatic adjustment process when the vehicle is turned on. When the fault has occurred, turning the vehicle off and then on temporarily corrects the issue. Of course, this is not possible to do while driving. Driving at night in this vehicle is hazardous with this behavior. Numerous other Debut Edition and 2023 model year owners are experiencing this issue - not an isolated occurrence.
Corrective Action:
Low beam headlights have very poor throw which degrades while driving. After driving the vehicle for 30 minutes, both left and right headlights point downward and do not throw light down the road. Cutoff is steep, with light only going about one car length. The fault is variable and somewhat random, with sometimes just one headlight drooping. The car must be driven for this to happen - does not occur when sitting flat or idle. The amount of droop varies also (confirmed by placing various pieces of tape on garage wall, and checking headlight position before and after a trip). Although the magnitude of droop is variable, nearly any trip will cause at least some amount of misalignment. When the fault is severe, even the high beams do not function well - just illuminating a very bright spot directly in front of the vehicle - and not down the road. Vehicle has electronic motorized leveling system for the headlights. The headlights go through some sort of automatic adjustment process when the vehicle is turned on. When the fault has occurred, turning the vehicle off and then on temporarily corrects the issue. Of course, this is not possible to do while driving. Driving at night in this vehicle is hazardous with this behavior. Numerous other Debut Edition and 2023 model year owners are experiencing this issue - not an isolated occurrence.
Additional Notes:
Low beam headlights have very poor throw which degrades while driving. After driving the vehicle for 30 minutes, both left and right headlights point downward and do not throw light down the road. Cutoff is steep, with light only going about one car length. The fault is variable and somewhat random, with sometimes just one headlight drooping. The car must be driven for this to happen - does not occur when sitting flat or idle. The amount of droop varies also (confirmed by placing various pieces of tape on garage wall, and checking headlight position before and after a trip). Although the magnitude of droop is variable, nearly any trip will cause at least some amount of misalignment. When the fault is severe, even the high beams do not function well - just illuminating a very bright spot directly in front of the vehicle - and not down the road. Vehicle has electronic motorized leveling system for the headlights. The headlights go through some sort of automatic adjustment process when the vehicle is turned on. When the fault has occurred, turning the vehicle off and then on temporarily corrects the issue. Of course, this is not possible to do while driving. Driving at night in this vehicle is hazardous with this behavior. Numerous other Debut Edition and 2023 model year owners are experiencing this issue - not an isolated occurrence.
Mfg Campaign: 11544626
Recall Date: Sep 14, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The aim of the headlight beams droops over time to dangerous low level where the headlings barely light beyond 30 feet. The highlights would re-level and re-adjust the aim at restart, but they would start drooping to dangerous low level within 10 mins of driving.
Corrective Action:
The aim of the headlight beams droops over time to dangerous low level where the headlings barely light beyond 30 feet. The highlights would re-level and re-adjust the aim at restart, but they would start drooping to dangerous low level within 10 mins of driving.
Additional Notes:
The aim of the headlight beams droops over time to dangerous low level where the headlings barely light beyond 30 feet. The highlights would re-level and re-adjust the aim at restart, but they would start drooping to dangerous low level within 10 mins of driving.
Mfg Campaign: 11542804
Recall Date: Sep 5, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When the vehicle first starts, the headlights go through some sort of leveling routine and the light spread seems to illuminate a reasonable distance ahead of the vehicle. However, over as short as a few minutes of driving, the headlight seems to droop significantly and can result in only a very short section of road being illuminated ahead of the vehicle. This makes it very dangerous to drive at night as not enough of the road is illuminated ahead of the vehicle. The headlight throw pattern is not always uniform and there may appear to be something like a notch in the light pattern. This does not seem related to adaptive forward lighting as I do not see an active change in the light pattern based on driving.
Corrective Action:
When the vehicle first starts, the headlights go through some sort of leveling routine and the light spread seems to illuminate a reasonable distance ahead of the vehicle. However, over as short as a few minutes of driving, the headlight seems to droop significantly and can result in only a very short section of road being illuminated ahead of the vehicle. This makes it very dangerous to drive at night as not enough of the road is illuminated ahead of the vehicle. The headlight throw pattern is not always uniform and there may appear to be something like a notch in the light pattern. This does not seem related to adaptive forward lighting as I do not see an active change in the light pattern based on driving.
Additional Notes:
When the vehicle first starts, the headlights go through some sort of leveling routine and the light spread seems to illuminate a reasonable distance ahead of the vehicle. However, over as short as a few minutes of driving, the headlight seems to droop significantly and can result in only a very short section of road being illuminated ahead of the vehicle. This makes it very dangerous to drive at night as not enough of the road is illuminated ahead of the vehicle. The headlight throw pattern is not always uniform and there may appear to be something like a notch in the light pattern. This does not seem related to adaptive forward lighting as I do not see an active change in the light pattern based on driving.
Mfg Campaign: 11542809
Recall Date: Sep 5, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Low beam headlights work appropriately for 5 or so minutes before "drooping" or "sagging" so that they only illuminate one car length or so in front of the vehicle. Upon shutting off and restarting the vehicle, the lights return to correct illumination. However, they somehow droop again and within 5-10 minutes, it is not safe to drive the vehicle on low-beam headlights. It is the equivalent of having only fog lights on. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Low beam headlights work appropriately for 5 or so minutes before "drooping" or "sagging" so that they only illuminate one car length or so in front of the vehicle. Upon shutting off and restarting the vehicle, the lights return to correct illumination. However, they somehow droop again and within 5-10 minutes, it is not safe to drive the vehicle on low-beam headlights. It is the equivalent of having only fog lights on. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Low beam headlights work appropriately for 5 or so minutes before "drooping" or "sagging" so that they only illuminate one car length or so in front of the vehicle. Upon shutting off and restarting the vehicle, the lights return to correct illumination. However, they somehow droop again and within 5-10 minutes, it is not safe to drive the vehicle on low-beam headlights. It is the equivalent of having only fog lights on. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11538918
Recall Date: Aug 16, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1) The car locked owners out and disabled any authorization from any of the owners key fob. It is missing features. 2) It is missing the rearview mirror camera. 3) Also, it states there is supposed to be a key entry next to the rear camera on the liftgate door, it is not there, there is just a hole.
Corrective Action:
1) The car locked owners out and disabled any authorization from any of the owners key fob. It is missing features. 2) It is missing the rearview mirror camera. 3) Also, it states there is supposed to be a key entry next to the rear camera on the liftgate door, it is not there, there is just a hole.
Additional Notes:
1) The car locked owners out and disabled any authorization from any of the owners key fob. It is missing features. 2) It is missing the rearview mirror camera. 3) Also, it states there is supposed to be a key entry next to the rear camera on the liftgate door, it is not there, there is just a hole.
Mfg Campaign: 11534475
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1) The car locked owners out and disabled any authorization from any of the owners key fob. It is missing features. 2) It is missing the rearview mirror camera. 3) Also, it states there is supposed to be a key entry next to the rear camera on the liftgate door, it is not there, there is just a hole.
Corrective Action:
1) The car locked owners out and disabled any authorization from any of the owners key fob. It is missing features. 2) It is missing the rearview mirror camera. 3) Also, it states there is supposed to be a key entry next to the rear camera on the liftgate door, it is not there, there is just a hole.
Additional Notes:
1) The car locked owners out and disabled any authorization from any of the owners key fob. It is missing features. 2) It is missing the rearview mirror camera. 3) Also, it states there is supposed to be a key entry next to the rear camera on the liftgate door, it is not there, there is just a hole.
Mfg Campaign: 11534475
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Cadillac Lyriq. The contact stated that after entering the vehicle, she became aware that none of the electronics were functioning as needed, and the vehicle failed to start. Upon a tow truck operator jump starting the vehicle, the high-voltage warning light illuminated on the instrument panel. The vehicle was towed to the dealer, who failed to diagnose the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V367000 (Electrical System) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 500.
Corrective Action:
The contact owns a 2023 Cadillac Lyriq. The contact stated that after entering the vehicle, she became aware that none of the electronics were functioning as needed, and the vehicle failed to start. Upon a tow truck operator jump starting the vehicle, the high-voltage warning light illuminated on the instrument panel. The vehicle was towed to the dealer, who failed to diagnose the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V367000 (Electrical System) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 500.
Additional Notes:
The contact owns a 2023 Cadillac Lyriq. The contact stated that after entering the vehicle, she became aware that none of the electronics were functioning as needed, and the vehicle failed to start. Upon a tow truck operator jump starting the vehicle, the high-voltage warning light illuminated on the instrument panel. The vehicle was towed to the dealer, who failed to diagnose the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V367000 (Electrical System) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 500.
Mfg Campaign: 11527423
Recall Date: Jun 16, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.
Corrective Action:
Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.
Additional Notes:
Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.
Mfg Campaign: 11512055
Recall Date: Mar 15, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.
Corrective Action:
Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.
Additional Notes:
Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.
Mfg Campaign: 11512055
Recall Date: Mar 15, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.
Corrective Action:
Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.
Additional Notes:
Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.
Mfg Campaign: 11512055
Recall Date: Mar 15, 2023
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