Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222389310
Recall Date: Mar 16, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Blazer and Traverse vehicles. The left-side half-shaft assemblies may be missing a retaining ring.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222390180
Recall Date: Feb 2, 2023
Consumer Complaints
31 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Chevrolet Blazer. The contact stated that while making a left turn, the contact heard an abnormal sound, and the accelerator pedal was depressed but the vehicle failed to accelerate as needed. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission had slipped into neutral, and the transmission gear box had fractured, and the transmission was unrepairable. The manufacturer was made aware of the failure and informed the contact there was no recall on the VIN. No additional assistance was provided. The failure mileage was approximately 6,500.
Corrective Action:
The contact owns a 2023 Chevrolet Blazer. The contact stated that while making a left turn, the contact heard an abnormal sound, and the accelerator pedal was depressed but the vehicle failed to accelerate as needed. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission had slipped into neutral, and the transmission gear box had fractured, and the transmission was unrepairable. The manufacturer was made aware of the failure and informed the contact there was no recall on the VIN. No additional assistance was provided. The failure mileage was approximately 6,500.
Additional Notes:
The contact owns a 2023 Chevrolet Blazer. The contact stated that while making a left turn, the contact heard an abnormal sound, and the accelerator pedal was depressed but the vehicle failed to accelerate as needed. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission had slipped into neutral, and the transmission gear box had fractured, and the transmission was unrepairable. The manufacturer was made aware of the failure and informed the contact there was no recall on the VIN. No additional assistance was provided. The failure mileage was approximately 6,500.
Mfg Campaign: 11538383
Recall Date: Aug 14, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Vehicle having multiple stalls with ABS light on while driving vehicle been at the dealership technician tried to repair it did not get fixed. Returned again stated that it was a wheel speed sensor. My vehicles been at the dealership for over two months now with no part ETA. Multiple instrument cluster lights and vehicle stalls while driving.
Corrective Action:
Vehicle having multiple stalls with ABS light on while driving vehicle been at the dealership technician tried to repair it did not get fixed. Returned again stated that it was a wheel speed sensor. My vehicles been at the dealership for over two months now with no part ETA. Multiple instrument cluster lights and vehicle stalls while driving.
Additional Notes:
Vehicle having multiple stalls with ABS light on while driving vehicle been at the dealership technician tried to repair it did not get fixed. Returned again stated that it was a wheel speed sensor. My vehicles been at the dealership for over two months now with no part ETA. Multiple instrument cluster lights and vehicle stalls while driving.
Mfg Campaign: 11536594
Recall Date: Aug 4, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle having multiple stalls with ABS light on while driving vehicle been at the dealership technician tried to repair it did not get fixed. Returned again stated that it was a wheel speed sensor. My vehicles been at the dealership for over two months now with no part ETA. Multiple instrument cluster lights and vehicle stalls while driving.
Corrective Action:
Vehicle having multiple stalls with ABS light on while driving vehicle been at the dealership technician tried to repair it did not get fixed. Returned again stated that it was a wheel speed sensor. My vehicles been at the dealership for over two months now with no part ETA. Multiple instrument cluster lights and vehicle stalls while driving.
Additional Notes:
Vehicle having multiple stalls with ABS light on while driving vehicle been at the dealership technician tried to repair it did not get fixed. Returned again stated that it was a wheel speed sensor. My vehicles been at the dealership for over two months now with no part ETA. Multiple instrument cluster lights and vehicle stalls while driving.
Mfg Campaign: 11536594
Recall Date: Aug 4, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle having multiple stalls with ABS light on while driving vehicle been at the dealership technician tried to repair it did not get fixed. Returned again stated that it was a wheel speed sensor. My vehicles been at the dealership for over two months now with no part ETA. Multiple instrument cluster lights and vehicle stalls while driving.
Corrective Action:
Vehicle having multiple stalls with ABS light on while driving vehicle been at the dealership technician tried to repair it did not get fixed. Returned again stated that it was a wheel speed sensor. My vehicles been at the dealership for over two months now with no part ETA. Multiple instrument cluster lights and vehicle stalls while driving.
Additional Notes:
Vehicle having multiple stalls with ABS light on while driving vehicle been at the dealership technician tried to repair it did not get fixed. Returned again stated that it was a wheel speed sensor. My vehicles been at the dealership for over two months now with no part ETA. Multiple instrument cluster lights and vehicle stalls while driving.
Mfg Campaign: 11536594
Recall Date: Aug 4, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not yet available.
Corrective Action:
The contact owns a 2023 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not yet available.
Additional Notes:
The contact owns a 2023 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not yet available.
Mfg Campaign: 11528513
Recall Date: Jun 23, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Chevrolet Blazer. The contact received notification of the NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Chevrolet Blazer. The contact received notification of the NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Chevrolet Blazer. The contact received notification of the NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11528283
Recall Date: Jun 22, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2023 Chevrolet Blazer. The contact stated that on several occasions while driving at night, the driver’s side headlight failed to illuminate properly, and contact was unable to see more than 30-feet ahead of the vehicle. The vehicle was taken to a local dealer however, the failure could not be duplicated. The failure reoccurred, and the vehicle was taken back to the dealer, where it was diagnosed that the headlamp needed to be replaced. The vehicle was repaired; however, failure persisted, and the contact stated she was unable to see the markings on the roadway while driving. The vehicle was taken back to the dealer however, the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2023 Chevrolet Blazer. The contact stated that on several occasions while driving at night, the driver’s side headlight failed to illuminate properly, and contact was unable to see more than 30-feet ahead of the vehicle. The vehicle was taken to a local dealer however, the failure could not be duplicated. The failure reoccurred, and the vehicle was taken back to the dealer, where it was diagnosed that the headlamp needed to be replaced. The vehicle was repaired; however, failure persisted, and the contact stated she was unable to see the markings on the roadway while driving. The vehicle was taken back to the dealer however, the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2023 Chevrolet Blazer. The contact stated that on several occasions while driving at night, the driver’s side headlight failed to illuminate properly, and contact was unable to see more than 30-feet ahead of the vehicle. The vehicle was taken to a local dealer however, the failure could not be duplicated. The failure reoccurred, and the vehicle was taken back to the dealer, where it was diagnosed that the headlamp needed to be replaced. The vehicle was repaired; however, failure persisted, and the contact stated she was unable to see the markings on the roadway while driving. The vehicle was taken back to the dealer however, the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Mfg Campaign: 11522453
Recall Date: May 17, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was turning left at an intersection on 5/5/23 and the brakes locked up for no reason. As I entered the intersection the vehicle flashed the automatic emergency braking lights and locked up the brakes as I turned left. The lane in front of me was perfectly clear and the sudden stop fortunately didn't cause the vehicle behind me to rear end me. My wife and I were totally shocked and confused why this happened when there was clearly no obstruction ahead of us or reason to lockup the brakes. This is an absolute flaw and could have caused an accident and/or injury. This ADAS system is very sensitive in my opinion and constantly goes off on parked cars when driving in my subdivision. This I guess is unavoidable but the incident that happened is not explainable or acceptable!
Corrective Action:
I was turning left at an intersection on 5/5/23 and the brakes locked up for no reason. As I entered the intersection the vehicle flashed the automatic emergency braking lights and locked up the brakes as I turned left. The lane in front of me was perfectly clear and the sudden stop fortunately didn't cause the vehicle behind me to rear end me. My wife and I were totally shocked and confused why this happened when there was clearly no obstruction ahead of us or reason to lockup the brakes. This is an absolute flaw and could have caused an accident and/or injury. This ADAS system is very sensitive in my opinion and constantly goes off on parked cars when driving in my subdivision. This I guess is unavoidable but the incident that happened is not explainable or acceptable!
Additional Notes:
I was turning left at an intersection on 5/5/23 and the brakes locked up for no reason. As I entered the intersection the vehicle flashed the automatic emergency braking lights and locked up the brakes as I turned left. The lane in front of me was perfectly clear and the sudden stop fortunately didn't cause the vehicle behind me to rear end me. My wife and I were totally shocked and confused why this happened when there was clearly no obstruction ahead of us or reason to lockup the brakes. This is an absolute flaw and could have caused an accident and/or injury. This ADAS system is very sensitive in my opinion and constantly goes off on parked cars when driving in my subdivision. This I guess is unavoidable but the incident that happened is not explainable or acceptable!
Mfg Campaign: 11522056
Recall Date: May 15, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:TAIL LIGHTS
Potential Consequences:
The contact owns a 2023 Chevrolet Blazer. The contact stated that the power lift tailgate was lifted when the vehicle was parked, however after placing items into the rear of the vehicle, the tailgate mistakenly closed, hitting the contact in the eye. The contact sustained a left eye injury. Medical treatment was not needed. The was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 6,000.
Corrective Action:
The contact owns a 2023 Chevrolet Blazer. The contact stated that the power lift tailgate was lifted when the vehicle was parked, however after placing items into the rear of the vehicle, the tailgate mistakenly closed, hitting the contact in the eye. The contact sustained a left eye injury. Medical treatment was not needed. The was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 6,000.
Additional Notes:
The contact owns a 2023 Chevrolet Blazer. The contact stated that the power lift tailgate was lifted when the vehicle was parked, however after placing items into the rear of the vehicle, the tailgate mistakenly closed, hitting the contact in the eye. The contact sustained a left eye injury. Medical treatment was not needed. The was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 6,000.
Mfg Campaign: 11519821
Recall Date: May 1, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Chevrolet Blazer. The contact stated that while driving approximately 50 MPH, the vehicle experienced unintended acceleration and the speed increased to over 70 MPH. The contact indicated that while depressing the brake pedal the vehicle failed to slow as needed and the parking brake was activated to eventually stop the vehicle. The vehicle was later towed to the local dealer who was unable to determine or confirm the unintended acceleration failure. The contact was informed that the brake rotors and brake pads needed to be replaced due to excessive wear. The contact stated that during a previous unintended acceleration failure, the speed was reduced while depressing the brake pedal; however, the vehicle would accelerate when the brake pedal was released. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 9,000.
Corrective Action:
The contact owns a 2023 Chevrolet Blazer. The contact stated that while driving approximately 50 MPH, the vehicle experienced unintended acceleration and the speed increased to over 70 MPH. The contact indicated that while depressing the brake pedal the vehicle failed to slow as needed and the parking brake was activated to eventually stop the vehicle. The vehicle was later towed to the local dealer who was unable to determine or confirm the unintended acceleration failure. The contact was informed that the brake rotors and brake pads needed to be replaced due to excessive wear. The contact stated that during a previous unintended acceleration failure, the speed was reduced while depressing the brake pedal; however, the vehicle would accelerate when the brake pedal was released. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 9,000.
Additional Notes:
The contact owns a 2023 Chevrolet Blazer. The contact stated that while driving approximately 50 MPH, the vehicle experienced unintended acceleration and the speed increased to over 70 MPH. The contact indicated that while depressing the brake pedal the vehicle failed to slow as needed and the parking brake was activated to eventually stop the vehicle. The vehicle was later towed to the local dealer who was unable to determine or confirm the unintended acceleration failure. The contact was informed that the brake rotors and brake pads needed to be replaced due to excessive wear. The contact stated that during a previous unintended acceleration failure, the speed was reduced while depressing the brake pedal; however, the vehicle would accelerate when the brake pedal was released. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 9,000.
Mfg Campaign: 11515521
Recall Date: Apr 5, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 Chevrolet Blazer. The contact stated that while driving approximately 50 MPH, the vehicle experienced unintended acceleration and the speed increased to over 70 MPH. The contact indicated that while depressing the brake pedal the vehicle failed to slow as needed and the parking brake was activated to eventually stop the vehicle. The vehicle was later towed to the local dealer who was unable to determine or confirm the unintended acceleration failure. The contact was informed that the brake rotors and brake pads needed to be replaced due to excessive wear. The contact stated that during a previous unintended acceleration failure, the speed was reduced while depressing the brake pedal; however, the vehicle would accelerate when the brake pedal was released. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 9,000.
Corrective Action:
The contact owns a 2023 Chevrolet Blazer. The contact stated that while driving approximately 50 MPH, the vehicle experienced unintended acceleration and the speed increased to over 70 MPH. The contact indicated that while depressing the brake pedal the vehicle failed to slow as needed and the parking brake was activated to eventually stop the vehicle. The vehicle was later towed to the local dealer who was unable to determine or confirm the unintended acceleration failure. The contact was informed that the brake rotors and brake pads needed to be replaced due to excessive wear. The contact stated that during a previous unintended acceleration failure, the speed was reduced while depressing the brake pedal; however, the vehicle would accelerate when the brake pedal was released. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 9,000.
Additional Notes:
The contact owns a 2023 Chevrolet Blazer. The contact stated that while driving approximately 50 MPH, the vehicle experienced unintended acceleration and the speed increased to over 70 MPH. The contact indicated that while depressing the brake pedal the vehicle failed to slow as needed and the parking brake was activated to eventually stop the vehicle. The vehicle was later towed to the local dealer who was unable to determine or confirm the unintended acceleration failure. The contact was informed that the brake rotors and brake pads needed to be replaced due to excessive wear. The contact stated that during a previous unintended acceleration failure, the speed was reduced while depressing the brake pedal; however, the vehicle would accelerate when the brake pedal was released. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 9,000.
Mfg Campaign: 11515521
Recall Date: Apr 5, 2023
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