Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232421970
Recall Date: Dec 14, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222383790
Recall Date: Dec 15, 2022
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212343880
Recall Date: Jul 23, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202311730
Recall Date: Nov 13, 2020
Consumer Complaints
430 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering does not return to center after turning left or right. The steering sticks and you have to apply force to bring it back to center. This is very dangerous.
Corrective Action:
The steering does not return to center after turning left or right. The steering sticks and you have to apply force to bring it back to center. This is very dangerous.
Additional Notes:
The steering does not return to center after turning left or right. The steering sticks and you have to apply force to bring it back to center. This is very dangerous.
Mfg Campaign: 11504525
Recall Date: Jan 30, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
In Sept 2020, GM issued Service Bulletin 20-NA-170 regarding rapid popping or clicking noises coming from the I-Booster hardware under the hood in the BOLT braking system. Earlier fixes for this issue involved replacing the I-Booster hardware, but that didn't solve the problem. The new fix called for a software update to the Brake Booster Control Module. The Bulletin states: "Correction -- DO NOT replace the I-booster assembly. Update the Brake Booster Control Module with the latest software." What happens to the brake system if the software update is not applied? Does the I-Booster hardware eventually fail because of the 1000's of unnecessary use cycles, and then what happens? Why hasn't a recall been issued for this possible safety issue caused by a software defect?
Corrective Action:
In Sept 2020, GM issued Service Bulletin 20-NA-170 regarding rapid popping or clicking noises coming from the I-Booster hardware under the hood in the BOLT braking system. Earlier fixes for this issue involved replacing the I-Booster hardware, but that didn't solve the problem. The new fix called for a software update to the Brake Booster Control Module. The Bulletin states: "Correction -- DO NOT replace the I-booster assembly. Update the Brake Booster Control Module with the latest software." What happens to the brake system if the software update is not applied? Does the I-Booster hardware eventually fail because of the 1000's of unnecessary use cycles, and then what happens? Why hasn't a recall been issued for this possible safety issue caused by a software defect?
Additional Notes:
In Sept 2020, GM issued Service Bulletin 20-NA-170 regarding rapid popping or clicking noises coming from the I-Booster hardware under the hood in the BOLT braking system. Earlier fixes for this issue involved replacing the I-Booster hardware, but that didn't solve the problem. The new fix called for a software update to the Brake Booster Control Module. The Bulletin states: "Correction -- DO NOT replace the I-booster assembly. Update the Brake Booster Control Module with the latest software." What happens to the brake system if the software update is not applied? Does the I-Booster hardware eventually fail because of the 1000's of unnecessary use cycles, and then what happens? Why hasn't a recall been issued for this possible safety issue caused by a software defect?
Mfg Campaign: 11503678
Recall Date: Jan 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they were on a waitlist with the dealership but then suddenly taken off. The contact has been suggested to pay the shipping cost to send the vehicle outside of Alaska for repairs. The contact stated that they are still waiting for the recall repairs to be made and they have not heard back from GMC.
Corrective Action:
The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they were on a waitlist with the dealership but then suddenly taken off. The contact has been suggested to pay the shipping cost to send the vehicle outside of Alaska for repairs. The contact stated that they are still waiting for the recall repairs to be made and they have not heard back from GMC.
Additional Notes:
The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they were on a waitlist with the dealership but then suddenly taken off. The contact has been suggested to pay the shipping cost to send the vehicle outside of Alaska for repairs. The contact stated that they are still waiting for the recall repairs to be made and they have not heard back from GMC.
Mfg Campaign: 11501346
Recall Date: Jan 11, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering wheel started feeling gritty and not returning to its central position. I was told this was an internal steering gear failure.
Corrective Action:
The steering wheel started feeling gritty and not returning to its central position. I was told this was an internal steering gear failure.
Additional Notes:
The steering wheel started feeling gritty and not returning to its central position. I was told this was an internal steering gear failure.
Mfg Campaign: 11500382
Recall Date: Jan 5, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
My steering wheel does not return to center after turning the wheel . It has almost caused several accidents. This is a safety issue and should be recalled . I can’t afford to replace the steering system. This should never happen on such a new car with 50k miles on it.
Corrective Action:
My steering wheel does not return to center after turning the wheel . It has almost caused several accidents. This is a safety issue and should be recalled . I can’t afford to replace the steering system. This should never happen on such a new car with 50k miles on it.
Additional Notes:
My steering wheel does not return to center after turning the wheel . It has almost caused several accidents. This is a safety issue and should be recalled . I can’t afford to replace the steering system. This should never happen on such a new car with 50k miles on it.
Mfg Campaign: 11499549
Recall Date: Dec 30, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering wheel no longer returns to center. When I make a turn the steering wheel feels like it is binding and does not return to center without the drivers correction.
Corrective Action:
Steering wheel no longer returns to center. When I make a turn the steering wheel feels like it is binding and does not return to center without the drivers correction.
Additional Notes:
Steering wheel no longer returns to center. When I make a turn the steering wheel feels like it is binding and does not return to center without the drivers correction.
Mfg Campaign: 11498333
Recall Date: Dec 20, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
2017 CHEVROLET BOLT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALLS 20V-701 AND 21V-560.
Corrective Action:
2017 CHEVROLET BOLT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALLS 20V-701 AND 21V-560.
Additional Notes:
2017 CHEVROLET BOLT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALLS 20V-701 AND 21V-560.
Mfg Campaign: 11497690
Recall Date: Dec 16, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering binds after making a turn. It will not return the wheel to center without deliberate effort on my part. I had the alignment checked and it is all within spec. It appears to be an issue with the steering rack itself. This is an ongoing issue.
Corrective Action:
The steering binds after making a turn. It will not return the wheel to center without deliberate effort on my part. I had the alignment checked and it is all within spec. It appears to be an issue with the steering rack itself. This is an ongoing issue.
Additional Notes:
The steering binds after making a turn. It will not return the wheel to center without deliberate effort on my part. I had the alignment checked and it is all within spec. It appears to be an issue with the steering rack itself. This is an ongoing issue.
Mfg Campaign: 11497062
Recall Date: Dec 12, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This car worked reliably until the battery recall battery was exchanged then this started happening about a month later. First the vehicle died upon slowing down, driver was exiting a highway ramp stopped the car and turned off the car and turned on again and drove home without further trouble. Happened again, same thing this was at night. Then myself as driver, Took car to dealership, stayed in right lane on highway then car failed to accelerate but maintained about 40mph then died as slowing down on exit. After much time turning off and on again, the car finally allowed it to be put in drive and I made it to the dealership. After a week the dealership couldn’t find anything wrong with the car and said no charge but they can’t diagnose. Driving the car again, it drove fine until it didn’t. This time died and wouldn’t allow it to be put into drive again. Said conditions not right to shift. Towed it to a different dealership, the one that changed the recalled battery and they got 77 code errors and cannot figure out anything after a month. Still keeping to drive to recreate the problem. The biggest safety issue was that the emergency blink lights turned off when I turned off the car to try and restart it.
Corrective Action:
This car worked reliably until the battery recall battery was exchanged then this started happening about a month later. First the vehicle died upon slowing down, driver was exiting a highway ramp stopped the car and turned off the car and turned on again and drove home without further trouble. Happened again, same thing this was at night. Then myself as driver, Took car to dealership, stayed in right lane on highway then car failed to accelerate but maintained about 40mph then died as slowing down on exit. After much time turning off and on again, the car finally allowed it to be put in drive and I made it to the dealership. After a week the dealership couldn’t find anything wrong with the car and said no charge but they can’t diagnose. Driving the car again, it drove fine until it didn’t. This time died and wouldn’t allow it to be put into drive again. Said conditions not right to shift. Towed it to a different dealership, the one that changed the recalled battery and they got 77 code errors and cannot figure out anything after a month. Still keeping to drive to recreate the problem. The biggest safety issue was that the emergency blink lights turned off when I turned off the car to try and restart it.
Additional Notes:
This car worked reliably until the battery recall battery was exchanged then this started happening about a month later. First the vehicle died upon slowing down, driver was exiting a highway ramp stopped the car and turned off the car and turned on again and drove home without further trouble. Happened again, same thing this was at night. Then myself as driver, Took car to dealership, stayed in right lane on highway then car failed to accelerate but maintained about 40mph then died as slowing down on exit. After much time turning off and on again, the car finally allowed it to be put in drive and I made it to the dealership. After a week the dealership couldn’t find anything wrong with the car and said no charge but they can’t diagnose. Driving the car again, it drove fine until it didn’t. This time died and wouldn’t allow it to be put into drive again. Said conditions not right to shift. Towed it to a different dealership, the one that changed the recalled battery and they got 77 code errors and cannot figure out anything after a month. Still keeping to drive to recreate the problem. The biggest safety issue was that the emergency blink lights turned off when I turned off the car to try and restart it.
Mfg Campaign: 11495962
Recall Date: Dec 4, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This car worked reliably until the battery recall battery was exchanged then this started happening about a month later. First the vehicle died upon slowing down, driver was exiting a highway ramp stopped the car and turned off the car and turned on again and drove home without further trouble. Happened again, same thing this was at night. Then myself as driver, Took car to dealership, stayed in right lane on highway then car failed to accelerate but maintained about 40mph then died as slowing down on exit. After much time turning off and on again, the car finally allowed it to be put in drive and I made it to the dealership. After a week the dealership couldn’t find anything wrong with the car and said no charge but they can’t diagnose. Driving the car again, it drove fine until it didn’t. This time died and wouldn’t allow it to be put into drive again. Said conditions not right to shift. Towed it to a different dealership, the one that changed the recalled battery and they got 77 code errors and cannot figure out anything after a month. Still keeping to drive to recreate the problem. The biggest safety issue was that the emergency blink lights turned off when I turned off the car to try and restart it.
Corrective Action:
This car worked reliably until the battery recall battery was exchanged then this started happening about a month later. First the vehicle died upon slowing down, driver was exiting a highway ramp stopped the car and turned off the car and turned on again and drove home without further trouble. Happened again, same thing this was at night. Then myself as driver, Took car to dealership, stayed in right lane on highway then car failed to accelerate but maintained about 40mph then died as slowing down on exit. After much time turning off and on again, the car finally allowed it to be put in drive and I made it to the dealership. After a week the dealership couldn’t find anything wrong with the car and said no charge but they can’t diagnose. Driving the car again, it drove fine until it didn’t. This time died and wouldn’t allow it to be put into drive again. Said conditions not right to shift. Towed it to a different dealership, the one that changed the recalled battery and they got 77 code errors and cannot figure out anything after a month. Still keeping to drive to recreate the problem. The biggest safety issue was that the emergency blink lights turned off when I turned off the car to try and restart it.
Additional Notes:
This car worked reliably until the battery recall battery was exchanged then this started happening about a month later. First the vehicle died upon slowing down, driver was exiting a highway ramp stopped the car and turned off the car and turned on again and drove home without further trouble. Happened again, same thing this was at night. Then myself as driver, Took car to dealership, stayed in right lane on highway then car failed to accelerate but maintained about 40mph then died as slowing down on exit. After much time turning off and on again, the car finally allowed it to be put in drive and I made it to the dealership. After a week the dealership couldn’t find anything wrong with the car and said no charge but they can’t diagnose. Driving the car again, it drove fine until it didn’t. This time died and wouldn’t allow it to be put into drive again. Said conditions not right to shift. Towed it to a different dealership, the one that changed the recalled battery and they got 77 code errors and cannot figure out anything after a month. Still keeping to drive to recreate the problem. The biggest safety issue was that the emergency blink lights turned off when I turned off the car to try and restart it.
Mfg Campaign: 11495962
Recall Date: Dec 4, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Since the car was new, the windshield wipers have had a software error that can disable the wipers in snowy weather. It is not unusual for one or the other wiper to stop working for no apparent reason in snowy conditions. If the passenger's side stops working, it isn't too bad, but if the driver's side wiper stops working, then it traps the other wiper below it, preventing both from working. Sometimes after several minutes, the passenger wiper will push the driver wiper up about 1/3 of the way up the windshield, at which point it will kick in once, then stop working again. Stopping and restarting the car generally will not help, but leaving it off overnight will usually reset the software and the wipers start working normally again. It seems like it is a software bug with detecting if the wipers are frozen/stuck, that incorrectly thinks that a wiper is stuck, even when it is not, and decides to disable the wiper. This has happened many, many times, I should have reported it years ago. I attached a couple of pictures from a dashcam video one of the times it happened, it's harder to see from pictures than the video, but in the first picture the bottom, passenger side wiper is down, and the second picture it is trying to move up, but is blocked by the top/driver side wiper. It may appear that the wiper is frozen and stuck, but it is not, and after several minutes the bottom wiper was able to move the disabled top wiper significantly up the windshield. Chevy needs a software update to ensure the wipers actually work properly, especially in bad weather conditions.
Corrective Action:
Since the car was new, the windshield wipers have had a software error that can disable the wipers in snowy weather. It is not unusual for one or the other wiper to stop working for no apparent reason in snowy conditions. If the passenger's side stops working, it isn't too bad, but if the driver's side wiper stops working, then it traps the other wiper below it, preventing both from working. Sometimes after several minutes, the passenger wiper will push the driver wiper up about 1/3 of the way up the windshield, at which point it will kick in once, then stop working again. Stopping and restarting the car generally will not help, but leaving it off overnight will usually reset the software and the wipers start working normally again. It seems like it is a software bug with detecting if the wipers are frozen/stuck, that incorrectly thinks that a wiper is stuck, even when it is not, and decides to disable the wiper. This has happened many, many times, I should have reported it years ago. I attached a couple of pictures from a dashcam video one of the times it happened, it's harder to see from pictures than the video, but in the first picture the bottom, passenger side wiper is down, and the second picture it is trying to move up, but is blocked by the top/driver side wiper. It may appear that the wiper is frozen and stuck, but it is not, and after several minutes the bottom wiper was able to move the disabled top wiper significantly up the windshield. Chevy needs a software update to ensure the wipers actually work properly, especially in bad weather conditions.
Additional Notes:
Since the car was new, the windshield wipers have had a software error that can disable the wipers in snowy weather. It is not unusual for one or the other wiper to stop working for no apparent reason in snowy conditions. If the passenger's side stops working, it isn't too bad, but if the driver's side wiper stops working, then it traps the other wiper below it, preventing both from working. Sometimes after several minutes, the passenger wiper will push the driver wiper up about 1/3 of the way up the windshield, at which point it will kick in once, then stop working again. Stopping and restarting the car generally will not help, but leaving it off overnight will usually reset the software and the wipers start working normally again. It seems like it is a software bug with detecting if the wipers are frozen/stuck, that incorrectly thinks that a wiper is stuck, even when it is not, and decides to disable the wiper. This has happened many, many times, I should have reported it years ago. I attached a couple of pictures from a dashcam video one of the times it happened, it's harder to see from pictures than the video, but in the first picture the bottom, passenger side wiper is down, and the second picture it is trying to move up, but is blocked by the top/driver side wiper. It may appear that the wiper is frozen and stuck, but it is not, and after several minutes the bottom wiper was able to move the disabled top wiper significantly up the windshield. Chevy needs a software update to ensure the wipers actually work properly, especially in bad weather conditions.
Mfg Campaign: 11495469
Recall Date: Nov 30, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated while the vehicle was parked, the vehicle suddenly lunged forward. The contact pumped the brake pedal several times, but the vehicle continued to drive forward. The contact was able to avoid crashing into an apartment building. The vehicle went airborne for 30 feet and landed on the street causing the tires to blowout, and two of the rims to be cracked. The contact’s wife suffered a head injury and sought medical attention. No police report was filed. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was contacted and stated that the case would be escalated. The failure mileage was 72,000.
Corrective Action:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated while the vehicle was parked, the vehicle suddenly lunged forward. The contact pumped the brake pedal several times, but the vehicle continued to drive forward. The contact was able to avoid crashing into an apartment building. The vehicle went airborne for 30 feet and landed on the street causing the tires to blowout, and two of the rims to be cracked. The contact’s wife suffered a head injury and sought medical attention. No police report was filed. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was contacted and stated that the case would be escalated. The failure mileage was 72,000.
Additional Notes:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated while the vehicle was parked, the vehicle suddenly lunged forward. The contact pumped the brake pedal several times, but the vehicle continued to drive forward. The contact was able to avoid crashing into an apartment building. The vehicle went airborne for 30 feet and landed on the street causing the tires to blowout, and two of the rims to be cracked. The contact’s wife suffered a head injury and sought medical attention. No police report was filed. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was contacted and stated that the case would be escalated. The failure mileage was 72,000.
Mfg Campaign: 11494593
Recall Date: Nov 22, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
2017 Chevy Bolt steering wheel not returning to center issue and remaining in position. While driving on I35, steering wheel remained in position and had a difficult time to manually return to center. Local dealer (certified EV tech) checked but they were clueless, claimed to have escalated to GM engineering. However, never heard back. As Bolt EV owner , there is a Facebook group ( Chevy Bolt EV and EUV Owners), we noticed that multiple owners reported this issue and turn out is the steering gear/rack has problem. And many owners experienced difficulty to return steering back to center while driving. Some of them claimed as stiffness. I described as tightening. Mine happened when it reached 50,000 miles. This issue is definitely put myself and other people’s lives in risk. I hope US Department of Transportation will investigate this issue.
Corrective Action:
2017 Chevy Bolt steering wheel not returning to center issue and remaining in position. While driving on I35, steering wheel remained in position and had a difficult time to manually return to center. Local dealer (certified EV tech) checked but they were clueless, claimed to have escalated to GM engineering. However, never heard back. As Bolt EV owner , there is a Facebook group ( Chevy Bolt EV and EUV Owners), we noticed that multiple owners reported this issue and turn out is the steering gear/rack has problem. And many owners experienced difficulty to return steering back to center while driving. Some of them claimed as stiffness. I described as tightening. Mine happened when it reached 50,000 miles. This issue is definitely put myself and other people’s lives in risk. I hope US Department of Transportation will investigate this issue.
Additional Notes:
2017 Chevy Bolt steering wheel not returning to center issue and remaining in position. While driving on I35, steering wheel remained in position and had a difficult time to manually return to center. Local dealer (certified EV tech) checked but they were clueless, claimed to have escalated to GM engineering. However, never heard back. As Bolt EV owner , there is a Facebook group ( Chevy Bolt EV and EUV Owners), we noticed that multiple owners reported this issue and turn out is the steering gear/rack has problem. And many owners experienced difficulty to return steering back to center while driving. Some of them claimed as stiffness. I described as tightening. Mine happened when it reached 50,000 miles. This issue is definitely put myself and other people’s lives in risk. I hope US Department of Transportation will investigate this issue.
Mfg Campaign: 11494324
Recall Date: Nov 20, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
When moving thru curved roads or turns the steering has begun to stick in position AND not return to center upon completing the turn. This is NOT normal and has caused risk of a crash. NO warning from the cars information center on any malfunction or service light illuminated. Car has had alignment from Chevrolet dealer after tire replacement at 40k miles. No issues were reported. Condition has continued and has not been taken for inspection or repair. Owner has now gotten used to it and just compensates. Suspected steering rack binding as others have reported.
Corrective Action:
When moving thru curved roads or turns the steering has begun to stick in position AND not return to center upon completing the turn. This is NOT normal and has caused risk of a crash. NO warning from the cars information center on any malfunction or service light illuminated. Car has had alignment from Chevrolet dealer after tire replacement at 40k miles. No issues were reported. Condition has continued and has not been taken for inspection or repair. Owner has now gotten used to it and just compensates. Suspected steering rack binding as others have reported.
Additional Notes:
When moving thru curved roads or turns the steering has begun to stick in position AND not return to center upon completing the turn. This is NOT normal and has caused risk of a crash. NO warning from the cars information center on any malfunction or service light illuminated. Car has had alignment from Chevrolet dealer after tire replacement at 40k miles. No issues were reported. Condition has continued and has not been taken for inspection or repair. Owner has now gotten used to it and just compensates. Suspected steering rack binding as others have reported.
Mfg Campaign: 11492843
Recall Date: Nov 9, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated that the vehicle was designed with One Pedal Driving mode that allowed the brakes to apply independently when releasing the accelerator pedal; however, while driving at various speeds with One Pedal Driving mode engaged, the accelerator pedal was released but the vehicle continued to move forward. The contact depressed the brake pedal and the vehicle responded. Additionally, the contact stated that the electronic parking brake failed to respond when engaged. The contact stated that the failure had been reoccurring intermittently. There was no warning light illuminated. The vehicle was taken to an unknown dealer where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated that the vehicle was designed with One Pedal Driving mode that allowed the brakes to apply independently when releasing the accelerator pedal; however, while driving at various speeds with One Pedal Driving mode engaged, the accelerator pedal was released but the vehicle continued to move forward. The contact depressed the brake pedal and the vehicle responded. Additionally, the contact stated that the electronic parking brake failed to respond when engaged. The contact stated that the failure had been reoccurring intermittently. There was no warning light illuminated. The vehicle was taken to an unknown dealer where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated that the vehicle was designed with One Pedal Driving mode that allowed the brakes to apply independently when releasing the accelerator pedal; however, while driving at various speeds with One Pedal Driving mode engaged, the accelerator pedal was released but the vehicle continued to move forward. The contact depressed the brake pedal and the vehicle responded. Additionally, the contact stated that the electronic parking brake failed to respond when engaged. The contact stated that the failure had been reoccurring intermittently. There was no warning light illuminated. The vehicle was taken to an unknown dealer where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 38,000.
Mfg Campaign: 11491670
Recall Date: Oct 31, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While turning the steering wheel, it is stiff and feels like something is grinding when I try to turn it!!! Someone please fix this It is making me uneasy I can send video but this form doesn’t have that option
Corrective Action:
While turning the steering wheel, it is stiff and feels like something is grinding when I try to turn it!!! Someone please fix this It is making me uneasy I can send video but this form doesn’t have that option
Additional Notes:
While turning the steering wheel, it is stiff and feels like something is grinding when I try to turn it!!! Someone please fix this It is making me uneasy I can send video but this form doesn’t have that option
Mfg Campaign: 11491290
Recall Date: Oct 28, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated that while operating the vehicle, the steering wheel would not properly return to center. Additionally, the steering wheel was difficult to turn in either direction. The was taken to the local dealer who indicated that the steering failure was caused by faulty gears within the steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated that while operating the vehicle, the steering wheel would not properly return to center. Additionally, the steering wheel was difficult to turn in either direction. The was taken to the local dealer who indicated that the steering failure was caused by faulty gears within the steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated that while operating the vehicle, the steering wheel would not properly return to center. Additionally, the steering wheel was difficult to turn in either direction. The was taken to the local dealer who indicated that the steering failure was caused by faulty gears within the steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 50,000.
Mfg Campaign: 11491114
Recall Date: Oct 27, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Chevy Bolt. The contact stated that the vehicle's steering wheel fails to automatically straighten itself out when he releases his grip. The contact took the vehicle to the dealer who diagnosed that the steering rack assembly failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000
Corrective Action:
The contact owns a 2017 Chevy Bolt. The contact stated that the vehicle's steering wheel fails to automatically straighten itself out when he releases his grip. The contact took the vehicle to the dealer who diagnosed that the steering rack assembly failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000
Additional Notes:
The contact owns a 2017 Chevy Bolt. The contact stated that the vehicle's steering wheel fails to automatically straighten itself out when he releases his grip. The contact took the vehicle to the dealer who diagnosed that the steering rack assembly failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000
Mfg Campaign: 11489774
Recall Date: Oct 18, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering wheel would not return to center after turning left or right. Dealer confirmed problem: "rack and pinion assembly binding internally." Dealer replaced failing parts: one Gear $335.23, and two Rods $91.24, plus labor $2073.00. Problem happened at all speeds. Problem manifested gradually over several weeks. There are no warning lamps for this problem. Mileage on car approximately 100,000.
Corrective Action:
Steering wheel would not return to center after turning left or right. Dealer confirmed problem: "rack and pinion assembly binding internally." Dealer replaced failing parts: one Gear $335.23, and two Rods $91.24, plus labor $2073.00. Problem happened at all speeds. Problem manifested gradually over several weeks. There are no warning lamps for this problem. Mileage on car approximately 100,000.
Additional Notes:
Steering wheel would not return to center after turning left or right. Dealer confirmed problem: "rack and pinion assembly binding internally." Dealer replaced failing parts: one Gear $335.23, and two Rods $91.24, plus labor $2073.00. Problem happened at all speeds. Problem manifested gradually over several weeks. There are no warning lamps for this problem. Mileage on car approximately 100,000.
Mfg Campaign: 11489310
Recall Date: Oct 14, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering wheel in my car no longer returns to center after making a turn. I have to force it back to steering straight. This seems unsafe to me because it's not the expected behavior of the steering system. Every car I've ever had automatically centers the wheel when it's released if you're moving, so it's surprising when it doesn't happen and could lead to a crash. I've not had it inspected yet, but I see online that many people are having the same problem, and it's traced to a defective steering gear that is binding. There were no warnings from the car related to this issue.
Corrective Action:
The steering wheel in my car no longer returns to center after making a turn. I have to force it back to steering straight. This seems unsafe to me because it's not the expected behavior of the steering system. Every car I've ever had automatically centers the wheel when it's released if you're moving, so it's surprising when it doesn't happen and could lead to a crash. I've not had it inspected yet, but I see online that many people are having the same problem, and it's traced to a defective steering gear that is binding. There were no warnings from the car related to this issue.
Additional Notes:
The steering wheel in my car no longer returns to center after making a turn. I have to force it back to steering straight. This seems unsafe to me because it's not the expected behavior of the steering system. Every car I've ever had automatically centers the wheel when it's released if you're moving, so it's surprising when it doesn't happen and could lead to a crash. I've not had it inspected yet, but I see online that many people are having the same problem, and it's traced to a defective steering gear that is binding. There were no warnings from the car related to this issue.
Mfg Campaign: 11489172
Recall Date: Oct 13, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury