Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232421970
Recall Date: Dec 14, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222383790
Recall Date: Dec 15, 2022
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212343880
Recall Date: Jul 23, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202311730
Recall Date: Nov 13, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A202298320
Recall Date: Mar 26, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
Consumer Complaints
220 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on the freeway at 65 mph during morning rush-hour, the vehicle unexpectedly decelerated without warning and came to a stop. The vehicle was barely able to make it to the shoulder before losing all momentum. There is a high-risk of a fatal collision when a vehicle unexpectedly stops or drastically slows on a freeway with 65 - 70 mph traffic, which is compounded during peak travel times. This is a risk to not only the vehicle occupants, but other drivers and vehicles as well. Several error messages were displayed on the dashboard as the car was decelerating: Drivetrain malfunction: Stop and turn off engine; Service high voltage battery system; Service Vehicle Soon; Unable to shift. The battery range dropped from just under 50% (~115 mi) to 0 while attempting to pull over on the shoulder. After the vehicle was stopped, it was unable to be powered off for about an hour. It was not successful in shifting or moving and the battery range showed 0. An hour and a half (1.5 hours) after the incident, the vehicle would power on and show a battery range between 121 - 110, which would drop to 0 within 15 seconds with a message that it is unable to charge. At the time of the incident, OnStar sent an email stating that "A critical issue with the engine and transmission system in your 2019 Chevy Bolt has been detected. Please service your vehicle immediately." The battery had been replaced the week of February 5th, 2023 per several product safety recall notices . There was one issue on February 18th, 2023 that the battery range was not updating, but it corrected itself after being parked for 3 hours. There were no other previous issues or indications of a problem prior to vehicle malfunction. The vehicle is currently being diagnosed by a dealer. It is currently available for inspection. The electrical, propulsion, and powertrain (and possibly speed control) systems did not function properly.
Corrective Action:
While driving on the freeway at 65 mph during morning rush-hour, the vehicle unexpectedly decelerated without warning and came to a stop. The vehicle was barely able to make it to the shoulder before losing all momentum. There is a high-risk of a fatal collision when a vehicle unexpectedly stops or drastically slows on a freeway with 65 - 70 mph traffic, which is compounded during peak travel times. This is a risk to not only the vehicle occupants, but other drivers and vehicles as well. Several error messages were displayed on the dashboard as the car was decelerating: Drivetrain malfunction: Stop and turn off engine; Service high voltage battery system; Service Vehicle Soon; Unable to shift. The battery range dropped from just under 50% (~115 mi) to 0 while attempting to pull over on the shoulder. After the vehicle was stopped, it was unable to be powered off for about an hour. It was not successful in shifting or moving and the battery range showed 0. An hour and a half (1.5 hours) after the incident, the vehicle would power on and show a battery range between 121 - 110, which would drop to 0 within 15 seconds with a message that it is unable to charge. At the time of the incident, OnStar sent an email stating that "A critical issue with the engine and transmission system in your 2019 Chevy Bolt has been detected. Please service your vehicle immediately." The battery had been replaced the week of February 5th, 2023 per several product safety recall notices . There was one issue on February 18th, 2023 that the battery range was not updating, but it corrected itself after being parked for 3 hours. There were no other previous issues or indications of a problem prior to vehicle malfunction. The vehicle is currently being diagnosed by a dealer. It is currently available for inspection. The electrical, propulsion, and powertrain (and possibly speed control) systems did not function properly.
Additional Notes:
While driving on the freeway at 65 mph during morning rush-hour, the vehicle unexpectedly decelerated without warning and came to a stop. The vehicle was barely able to make it to the shoulder before losing all momentum. There is a high-risk of a fatal collision when a vehicle unexpectedly stops or drastically slows on a freeway with 65 - 70 mph traffic, which is compounded during peak travel times. This is a risk to not only the vehicle occupants, but other drivers and vehicles as well. Several error messages were displayed on the dashboard as the car was decelerating: Drivetrain malfunction: Stop and turn off engine; Service high voltage battery system; Service Vehicle Soon; Unable to shift. The battery range dropped from just under 50% (~115 mi) to 0 while attempting to pull over on the shoulder. After the vehicle was stopped, it was unable to be powered off for about an hour. It was not successful in shifting or moving and the battery range showed 0. An hour and a half (1.5 hours) after the incident, the vehicle would power on and show a battery range between 121 - 110, which would drop to 0 within 15 seconds with a message that it is unable to charge. At the time of the incident, OnStar sent an email stating that "A critical issue with the engine and transmission system in your 2019 Chevy Bolt has been detected. Please service your vehicle immediately." The battery had been replaced the week of February 5th, 2023 per several product safety recall notices . There was one issue on February 18th, 2023 that the battery range was not updating, but it corrected itself after being parked for 3 hours. There were no other previous issues or indications of a problem prior to vehicle malfunction. The vehicle is currently being diagnosed by a dealer. It is currently available for inspection. The electrical, propulsion, and powertrain (and possibly speed control) systems did not function properly.
Mfg Campaign: 11521369
Recall Date: May 10, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the freeway at 65 mph during morning rush-hour, the vehicle unexpectedly decelerated without warning and came to a stop. The vehicle was barely able to make it to the shoulder before losing all momentum. There is a high-risk of a fatal collision when a vehicle unexpectedly stops or drastically slows on a freeway with 65 - 70 mph traffic, which is compounded during peak travel times. This is a risk to not only the vehicle occupants, but other drivers and vehicles as well. Several error messages were displayed on the dashboard as the car was decelerating: Drivetrain malfunction: Stop and turn off engine; Service high voltage battery system; Service Vehicle Soon; Unable to shift. The battery range dropped from just under 50% (~115 mi) to 0 while attempting to pull over on the shoulder. After the vehicle was stopped, it was unable to be powered off for about an hour. It was not successful in shifting or moving and the battery range showed 0. An hour and a half (1.5 hours) after the incident, the vehicle would power on and show a battery range between 121 - 110, which would drop to 0 within 15 seconds with a message that it is unable to charge. At the time of the incident, OnStar sent an email stating that "A critical issue with the engine and transmission system in your 2019 Chevy Bolt has been detected. Please service your vehicle immediately." The battery had been replaced the week of February 5th, 2023 per several product safety recall notices . There was one issue on February 18th, 2023 that the battery range was not updating, but it corrected itself after being parked for 3 hours. There were no other previous issues or indications of a problem prior to vehicle malfunction. The vehicle is currently being diagnosed by a dealer. It is currently available for inspection. The electrical, propulsion, and powertrain (and possibly speed control) systems did not function properly.
Corrective Action:
While driving on the freeway at 65 mph during morning rush-hour, the vehicle unexpectedly decelerated without warning and came to a stop. The vehicle was barely able to make it to the shoulder before losing all momentum. There is a high-risk of a fatal collision when a vehicle unexpectedly stops or drastically slows on a freeway with 65 - 70 mph traffic, which is compounded during peak travel times. This is a risk to not only the vehicle occupants, but other drivers and vehicles as well. Several error messages were displayed on the dashboard as the car was decelerating: Drivetrain malfunction: Stop and turn off engine; Service high voltage battery system; Service Vehicle Soon; Unable to shift. The battery range dropped from just under 50% (~115 mi) to 0 while attempting to pull over on the shoulder. After the vehicle was stopped, it was unable to be powered off for about an hour. It was not successful in shifting or moving and the battery range showed 0. An hour and a half (1.5 hours) after the incident, the vehicle would power on and show a battery range between 121 - 110, which would drop to 0 within 15 seconds with a message that it is unable to charge. At the time of the incident, OnStar sent an email stating that "A critical issue with the engine and transmission system in your 2019 Chevy Bolt has been detected. Please service your vehicle immediately." The battery had been replaced the week of February 5th, 2023 per several product safety recall notices . There was one issue on February 18th, 2023 that the battery range was not updating, but it corrected itself after being parked for 3 hours. There were no other previous issues or indications of a problem prior to vehicle malfunction. The vehicle is currently being diagnosed by a dealer. It is currently available for inspection. The electrical, propulsion, and powertrain (and possibly speed control) systems did not function properly.
Additional Notes:
While driving on the freeway at 65 mph during morning rush-hour, the vehicle unexpectedly decelerated without warning and came to a stop. The vehicle was barely able to make it to the shoulder before losing all momentum. There is a high-risk of a fatal collision when a vehicle unexpectedly stops or drastically slows on a freeway with 65 - 70 mph traffic, which is compounded during peak travel times. This is a risk to not only the vehicle occupants, but other drivers and vehicles as well. Several error messages were displayed on the dashboard as the car was decelerating: Drivetrain malfunction: Stop and turn off engine; Service high voltage battery system; Service Vehicle Soon; Unable to shift. The battery range dropped from just under 50% (~115 mi) to 0 while attempting to pull over on the shoulder. After the vehicle was stopped, it was unable to be powered off for about an hour. It was not successful in shifting or moving and the battery range showed 0. An hour and a half (1.5 hours) after the incident, the vehicle would power on and show a battery range between 121 - 110, which would drop to 0 within 15 seconds with a message that it is unable to charge. At the time of the incident, OnStar sent an email stating that "A critical issue with the engine and transmission system in your 2019 Chevy Bolt has been detected. Please service your vehicle immediately." The battery had been replaced the week of February 5th, 2023 per several product safety recall notices . There was one issue on February 18th, 2023 that the battery range was not updating, but it corrected itself after being parked for 3 hours. There were no other previous issues or indications of a problem prior to vehicle malfunction. The vehicle is currently being diagnosed by a dealer. It is currently available for inspection. The electrical, propulsion, and powertrain (and possibly speed control) systems did not function properly.
Mfg Campaign: 11521369
Recall Date: May 10, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the freeway at 65 mph during morning rush-hour, the vehicle unexpectedly decelerated without warning and came to a stop. The vehicle was barely able to make it to the shoulder before losing all momentum. There is a high-risk of a fatal collision when a vehicle unexpectedly stops or drastically slows on a freeway with 65 - 70 mph traffic, which is compounded during peak travel times. This is a risk to not only the vehicle occupants, but other drivers and vehicles as well. Several error messages were displayed on the dashboard as the car was decelerating: Drivetrain malfunction: Stop and turn off engine; Service high voltage battery system; Service Vehicle Soon; Unable to shift. The battery range dropped from just under 50% (~115 mi) to 0 while attempting to pull over on the shoulder. After the vehicle was stopped, it was unable to be powered off for about an hour. It was not successful in shifting or moving and the battery range showed 0. An hour and a half (1.5 hours) after the incident, the vehicle would power on and show a battery range between 121 - 110, which would drop to 0 within 15 seconds with a message that it is unable to charge. At the time of the incident, OnStar sent an email stating that "A critical issue with the engine and transmission system in your 2019 Chevy Bolt has been detected. Please service your vehicle immediately." The battery had been replaced the week of February 5th, 2023 per several product safety recall notices . There was one issue on February 18th, 2023 that the battery range was not updating, but it corrected itself after being parked for 3 hours. There were no other previous issues or indications of a problem prior to vehicle malfunction. The vehicle is currently being diagnosed by a dealer. It is currently available for inspection. The electrical, propulsion, and powertrain (and possibly speed control) systems did not function properly.
Corrective Action:
While driving on the freeway at 65 mph during morning rush-hour, the vehicle unexpectedly decelerated without warning and came to a stop. The vehicle was barely able to make it to the shoulder before losing all momentum. There is a high-risk of a fatal collision when a vehicle unexpectedly stops or drastically slows on a freeway with 65 - 70 mph traffic, which is compounded during peak travel times. This is a risk to not only the vehicle occupants, but other drivers and vehicles as well. Several error messages were displayed on the dashboard as the car was decelerating: Drivetrain malfunction: Stop and turn off engine; Service high voltage battery system; Service Vehicle Soon; Unable to shift. The battery range dropped from just under 50% (~115 mi) to 0 while attempting to pull over on the shoulder. After the vehicle was stopped, it was unable to be powered off for about an hour. It was not successful in shifting or moving and the battery range showed 0. An hour and a half (1.5 hours) after the incident, the vehicle would power on and show a battery range between 121 - 110, which would drop to 0 within 15 seconds with a message that it is unable to charge. At the time of the incident, OnStar sent an email stating that "A critical issue with the engine and transmission system in your 2019 Chevy Bolt has been detected. Please service your vehicle immediately." The battery had been replaced the week of February 5th, 2023 per several product safety recall notices . There was one issue on February 18th, 2023 that the battery range was not updating, but it corrected itself after being parked for 3 hours. There were no other previous issues or indications of a problem prior to vehicle malfunction. The vehicle is currently being diagnosed by a dealer. It is currently available for inspection. The electrical, propulsion, and powertrain (and possibly speed control) systems did not function properly.
Additional Notes:
While driving on the freeway at 65 mph during morning rush-hour, the vehicle unexpectedly decelerated without warning and came to a stop. The vehicle was barely able to make it to the shoulder before losing all momentum. There is a high-risk of a fatal collision when a vehicle unexpectedly stops or drastically slows on a freeway with 65 - 70 mph traffic, which is compounded during peak travel times. This is a risk to not only the vehicle occupants, but other drivers and vehicles as well. Several error messages were displayed on the dashboard as the car was decelerating: Drivetrain malfunction: Stop and turn off engine; Service high voltage battery system; Service Vehicle Soon; Unable to shift. The battery range dropped from just under 50% (~115 mi) to 0 while attempting to pull over on the shoulder. After the vehicle was stopped, it was unable to be powered off for about an hour. It was not successful in shifting or moving and the battery range showed 0. An hour and a half (1.5 hours) after the incident, the vehicle would power on and show a battery range between 121 - 110, which would drop to 0 within 15 seconds with a message that it is unable to charge. At the time of the incident, OnStar sent an email stating that "A critical issue with the engine and transmission system in your 2019 Chevy Bolt has been detected. Please service your vehicle immediately." The battery had been replaced the week of February 5th, 2023 per several product safety recall notices . There was one issue on February 18th, 2023 that the battery range was not updating, but it corrected itself after being parked for 3 hours. There were no other previous issues or indications of a problem prior to vehicle malfunction. The vehicle is currently being diagnosed by a dealer. It is currently available for inspection. The electrical, propulsion, and powertrain (and possibly speed control) systems did not function properly.
Mfg Campaign: 11521369
Recall Date: May 10, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
When making turns, the steering does not return to center. I must move the steering wheel to straighten the wheels to continue forward. I researched the issue and have found that this is a common complaint with the Bolt. From what I have read, this is due to a faulty steering gear. I called the dealer, and although there is a service advisory, this not a warranty or recall situation. I was quoted $3500 to repair this issue.
Corrective Action:
When making turns, the steering does not return to center. I must move the steering wheel to straighten the wheels to continue forward. I researched the issue and have found that this is a common complaint with the Bolt. From what I have read, this is due to a faulty steering gear. I called the dealer, and although there is a service advisory, this not a warranty or recall situation. I was quoted $3500 to repair this issue.
Additional Notes:
When making turns, the steering does not return to center. I must move the steering wheel to straighten the wheels to continue forward. I researched the issue and have found that this is a common complaint with the Bolt. From what I have read, this is due to a faulty steering gear. I called the dealer, and although there is a service advisory, this not a warranty or recall situation. I was quoted $3500 to repair this issue.
Mfg Campaign: 11521276
Recall Date: May 9, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering does not return to center. Must manually turn wheel back to center after turning.
Corrective Action:
Steering does not return to center. Must manually turn wheel back to center after turning.
Additional Notes:
Steering does not return to center. Must manually turn wheel back to center after turning.
Mfg Campaign: 11520092
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering gear (rack and pinion) has failed leading to steering wheel not returning to center after turns at mid speed or faster. Also noticed audible clicking sounds at low speeds when turning steering wheel.
Corrective Action:
Steering gear (rack and pinion) has failed leading to steering wheel not returning to center after turns at mid speed or faster. Also noticed audible clicking sounds at low speeds when turning steering wheel.
Additional Notes:
Steering gear (rack and pinion) has failed leading to steering wheel not returning to center after turns at mid speed or faster. Also noticed audible clicking sounds at low speeds when turning steering wheel.
Mfg Campaign: 11518247
Recall Date: Apr 21, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After driving the car for roughly 60-75 minutes while at highway speeds and within the posted speed limits: 65mph-75mph, the car will chime and the driver information panel will flash "Propulsion Reduced." At that point, the vehicle's electrical propulsion will gradually reduce to a maximum output power of roughly 20KW. The propulsion will stay capped at 20KW for a bit of time (15-20 minutes) and then gradually the cap will increase. Unfortunately, on I-25 in southern Colorado where this usually occurs, the speed limit is 75mph and and 20KW of propulsion results in the vehicle traveling on the interstate at roughly 45-55mph which results in very unsafe situations. That road has a minimum speed of 55mph. This happened on the first day that I purchased the car, I can reproduce it with my family in the car, but the dealer has been unable to reproduce it. I have had the Chevrolet dealership inspect it multiple times, but they can not find a fault. It has happened when ambient temperatures are as low as 28F and as high as 98F there does not appear to be a correlation there. I have had it happen when the battery has a SOC of 70% and as low as 25%, that also does not show a correlation. I have seen a correlation with passengers/weight in the vehicle as that requires more KW of output to propel the car. Likewise, consistent average speed has a correlation. If traveling at 75mph (posted speed limit) the propulsion reduction will occur sooner rather than traveling at 73mph.
Corrective Action:
After driving the car for roughly 60-75 minutes while at highway speeds and within the posted speed limits: 65mph-75mph, the car will chime and the driver information panel will flash "Propulsion Reduced." At that point, the vehicle's electrical propulsion will gradually reduce to a maximum output power of roughly 20KW. The propulsion will stay capped at 20KW for a bit of time (15-20 minutes) and then gradually the cap will increase. Unfortunately, on I-25 in southern Colorado where this usually occurs, the speed limit is 75mph and and 20KW of propulsion results in the vehicle traveling on the interstate at roughly 45-55mph which results in very unsafe situations. That road has a minimum speed of 55mph. This happened on the first day that I purchased the car, I can reproduce it with my family in the car, but the dealer has been unable to reproduce it. I have had the Chevrolet dealership inspect it multiple times, but they can not find a fault. It has happened when ambient temperatures are as low as 28F and as high as 98F there does not appear to be a correlation there. I have had it happen when the battery has a SOC of 70% and as low as 25%, that also does not show a correlation. I have seen a correlation with passengers/weight in the vehicle as that requires more KW of output to propel the car. Likewise, consistent average speed has a correlation. If traveling at 75mph (posted speed limit) the propulsion reduction will occur sooner rather than traveling at 73mph.
Additional Notes:
After driving the car for roughly 60-75 minutes while at highway speeds and within the posted speed limits: 65mph-75mph, the car will chime and the driver information panel will flash "Propulsion Reduced." At that point, the vehicle's electrical propulsion will gradually reduce to a maximum output power of roughly 20KW. The propulsion will stay capped at 20KW for a bit of time (15-20 minutes) and then gradually the cap will increase. Unfortunately, on I-25 in southern Colorado where this usually occurs, the speed limit is 75mph and and 20KW of propulsion results in the vehicle traveling on the interstate at roughly 45-55mph which results in very unsafe situations. That road has a minimum speed of 55mph. This happened on the first day that I purchased the car, I can reproduce it with my family in the car, but the dealer has been unable to reproduce it. I have had the Chevrolet dealership inspect it multiple times, but they can not find a fault. It has happened when ambient temperatures are as low as 28F and as high as 98F there does not appear to be a correlation there. I have had it happen when the battery has a SOC of 70% and as low as 25%, that also does not show a correlation. I have seen a correlation with passengers/weight in the vehicle as that requires more KW of output to propel the car. Likewise, consistent average speed has a correlation. If traveling at 75mph (posted speed limit) the propulsion reduction will occur sooner rather than traveling at 73mph.
Mfg Campaign: 11518325
Recall Date: Apr 21, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on a highway access road when my Chevy Bolt's automatic emergency braking system suddenly and unexpectedly applied the brakes. I have noticed that the proximity warning system is fairly sensitive - often beeping even when I am applying brakes to decelerate at a rate that feels comfortable and reasonable to me given the distance of the vehicle in front of me. In this instance, however, there was no beeping of the warning system. Additionally, I was not closing the distance between my vehicle and the one in front of me, nor were they braking. I was concerned that the unexpected and unnecessary emergency braking could have caused me to be rear-ended had a vehicle been behind me. It was very heavy braking - disproportionate to the distance and speed between myself and the vehicle in front of me.
Corrective Action:
I was driving on a highway access road when my Chevy Bolt's automatic emergency braking system suddenly and unexpectedly applied the brakes. I have noticed that the proximity warning system is fairly sensitive - often beeping even when I am applying brakes to decelerate at a rate that feels comfortable and reasonable to me given the distance of the vehicle in front of me. In this instance, however, there was no beeping of the warning system. Additionally, I was not closing the distance between my vehicle and the one in front of me, nor were they braking. I was concerned that the unexpected and unnecessary emergency braking could have caused me to be rear-ended had a vehicle been behind me. It was very heavy braking - disproportionate to the distance and speed between myself and the vehicle in front of me.
Additional Notes:
I was driving on a highway access road when my Chevy Bolt's automatic emergency braking system suddenly and unexpectedly applied the brakes. I have noticed that the proximity warning system is fairly sensitive - often beeping even when I am applying brakes to decelerate at a rate that feels comfortable and reasonable to me given the distance of the vehicle in front of me. In this instance, however, there was no beeping of the warning system. Additionally, I was not closing the distance between my vehicle and the one in front of me, nor were they braking. I was concerned that the unexpected and unnecessary emergency braking could have caused me to be rear-ended had a vehicle been behind me. It was very heavy braking - disproportionate to the distance and speed between myself and the vehicle in front of me.
Mfg Campaign: 11514657
Recall Date: Mar 30, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is for the recall N222383791 (SEATBELT PRETENSIONER FIRE) that was issued on 12/15/2022. The Remedy has been identified as dealers installing metal foil on the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. It was said that a remedy would be available at dealerships around 1/30/2023. It is now 3/10/2033 nearly three months after the remedy was identified, and it's still not possible to get it repaired at dealerships. This complaint is that the manufacturer hasn't remedied this safety recall in a timely manner.
Corrective Action:
This is for the recall N222383791 (SEATBELT PRETENSIONER FIRE) that was issued on 12/15/2022. The Remedy has been identified as dealers installing metal foil on the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. It was said that a remedy would be available at dealerships around 1/30/2023. It is now 3/10/2033 nearly three months after the remedy was identified, and it's still not possible to get it repaired at dealerships. This complaint is that the manufacturer hasn't remedied this safety recall in a timely manner.
Additional Notes:
This is for the recall N222383791 (SEATBELT PRETENSIONER FIRE) that was issued on 12/15/2022. The Remedy has been identified as dealers installing metal foil on the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. It was said that a remedy would be available at dealerships around 1/30/2023. It is now 3/10/2033 nearly three months after the remedy was identified, and it's still not possible to get it repaired at dealerships. This complaint is that the manufacturer hasn't remedied this safety recall in a timely manner.
Mfg Campaign: 11511118
Recall Date: Mar 10, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle without warning stopped moving while making a left turn in an intersection at night. Power to dashboard was on but no propulsion, brakes or steering. Was unable to put car into gear to move forward or in reverse. Message was displayed, "Unable to Initalize Propulsion System" Extremely dangerous situation, I turned on flashers and left car in intersection. Called tow truck. When tow truck arrived, we pushed car to curb and he hauled it away. Cheverolet dealer diagnosed the problem as a defective wiring harness. He said there was a GM alert regarding this as a known issue that led him to the defective wiring harness. They charged $1567 to replace it which included $1200 in labor and recommended I contact GM to see if they would compensate me since it was a known issue and the car was only 2 months off warrantee. GM refused to compensate me for the faulty harness. The Bolt has 19K miles on it, is kept in a garage and has never been in an accident.
Corrective Action:
Vehicle without warning stopped moving while making a left turn in an intersection at night. Power to dashboard was on but no propulsion, brakes or steering. Was unable to put car into gear to move forward or in reverse. Message was displayed, "Unable to Initalize Propulsion System" Extremely dangerous situation, I turned on flashers and left car in intersection. Called tow truck. When tow truck arrived, we pushed car to curb and he hauled it away. Cheverolet dealer diagnosed the problem as a defective wiring harness. He said there was a GM alert regarding this as a known issue that led him to the defective wiring harness. They charged $1567 to replace it which included $1200 in labor and recommended I contact GM to see if they would compensate me since it was a known issue and the car was only 2 months off warrantee. GM refused to compensate me for the faulty harness. The Bolt has 19K miles on it, is kept in a garage and has never been in an accident.
Additional Notes:
Vehicle without warning stopped moving while making a left turn in an intersection at night. Power to dashboard was on but no propulsion, brakes or steering. Was unable to put car into gear to move forward or in reverse. Message was displayed, "Unable to Initalize Propulsion System" Extremely dangerous situation, I turned on flashers and left car in intersection. Called tow truck. When tow truck arrived, we pushed car to curb and he hauled it away. Cheverolet dealer diagnosed the problem as a defective wiring harness. He said there was a GM alert regarding this as a known issue that led him to the defective wiring harness. They charged $1567 to replace it which included $1200 in labor and recommended I contact GM to see if they would compensate me since it was a known issue and the car was only 2 months off warrantee. GM refused to compensate me for the faulty harness. The Bolt has 19K miles on it, is kept in a garage and has never been in an accident.
Mfg Campaign: 11508757
Recall Date: Feb 23, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle without warning stopped moving while making a left turn in an intersection at night. Power to dashboard was on but no propulsion, brakes or steering. Was unable to put car into gear to move forward or in reverse. Message was displayed, "Unable to Initalize Propulsion System" Extremely dangerous situation, I turned on flashers and left car in intersection. Called tow truck. When tow truck arrived, we pushed car to curb and he hauled it away. Cheverolet dealer diagnosed the problem as a defective wiring harness. He said there was a GM alert regarding this as a known issue that led him to the defective wiring harness. They charged $1567 to replace it which included $1200 in labor and recommended I contact GM to see if they would compensate me since it was a known issue and the car was only 2 months off warrantee. GM refused to compensate me for the faulty harness. The Bolt has 19K miles on it, is kept in a garage and has never been in an accident.
Corrective Action:
Vehicle without warning stopped moving while making a left turn in an intersection at night. Power to dashboard was on but no propulsion, brakes or steering. Was unable to put car into gear to move forward or in reverse. Message was displayed, "Unable to Initalize Propulsion System" Extremely dangerous situation, I turned on flashers and left car in intersection. Called tow truck. When tow truck arrived, we pushed car to curb and he hauled it away. Cheverolet dealer diagnosed the problem as a defective wiring harness. He said there was a GM alert regarding this as a known issue that led him to the defective wiring harness. They charged $1567 to replace it which included $1200 in labor and recommended I contact GM to see if they would compensate me since it was a known issue and the car was only 2 months off warrantee. GM refused to compensate me for the faulty harness. The Bolt has 19K miles on it, is kept in a garage and has never been in an accident.
Additional Notes:
Vehicle without warning stopped moving while making a left turn in an intersection at night. Power to dashboard was on but no propulsion, brakes or steering. Was unable to put car into gear to move forward or in reverse. Message was displayed, "Unable to Initalize Propulsion System" Extremely dangerous situation, I turned on flashers and left car in intersection. Called tow truck. When tow truck arrived, we pushed car to curb and he hauled it away. Cheverolet dealer diagnosed the problem as a defective wiring harness. He said there was a GM alert regarding this as a known issue that led him to the defective wiring harness. They charged $1567 to replace it which included $1200 in labor and recommended I contact GM to see if they would compensate me since it was a known issue and the car was only 2 months off warrantee. GM refused to compensate me for the faulty harness. The Bolt has 19K miles on it, is kept in a garage and has never been in an accident.
Mfg Campaign: 11508757
Recall Date: Feb 23, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle without warning stopped moving while making a left turn in an intersection at night. Power to dashboard was on but no propulsion, brakes or steering. Was unable to put car into gear to move forward or in reverse. Message was displayed, "Unable to Initalize Propulsion System" Extremely dangerous situation, I turned on flashers and left car in intersection. Called tow truck. When tow truck arrived, we pushed car to curb and he hauled it away. Cheverolet dealer diagnosed the problem as a defective wiring harness. He said there was a GM alert regarding this as a known issue that led him to the defective wiring harness. They charged $1567 to replace it which included $1200 in labor and recommended I contact GM to see if they would compensate me since it was a known issue and the car was only 2 months off warrantee. GM refused to compensate me for the faulty harness. The Bolt has 19K miles on it, is kept in a garage and has never been in an accident.
Corrective Action:
Vehicle without warning stopped moving while making a left turn in an intersection at night. Power to dashboard was on but no propulsion, brakes or steering. Was unable to put car into gear to move forward or in reverse. Message was displayed, "Unable to Initalize Propulsion System" Extremely dangerous situation, I turned on flashers and left car in intersection. Called tow truck. When tow truck arrived, we pushed car to curb and he hauled it away. Cheverolet dealer diagnosed the problem as a defective wiring harness. He said there was a GM alert regarding this as a known issue that led him to the defective wiring harness. They charged $1567 to replace it which included $1200 in labor and recommended I contact GM to see if they would compensate me since it was a known issue and the car was only 2 months off warrantee. GM refused to compensate me for the faulty harness. The Bolt has 19K miles on it, is kept in a garage and has never been in an accident.
Additional Notes:
Vehicle without warning stopped moving while making a left turn in an intersection at night. Power to dashboard was on but no propulsion, brakes or steering. Was unable to put car into gear to move forward or in reverse. Message was displayed, "Unable to Initalize Propulsion System" Extremely dangerous situation, I turned on flashers and left car in intersection. Called tow truck. When tow truck arrived, we pushed car to curb and he hauled it away. Cheverolet dealer diagnosed the problem as a defective wiring harness. He said there was a GM alert regarding this as a known issue that led him to the defective wiring harness. They charged $1567 to replace it which included $1200 in labor and recommended I contact GM to see if they would compensate me since it was a known issue and the car was only 2 months off warrantee. GM refused to compensate me for the faulty harness. The Bolt has 19K miles on it, is kept in a garage and has never been in an accident.
Mfg Campaign: 11508757
Recall Date: Feb 23, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering rack and pinion; the pinion gear and housing broke free from the rack housing. I have the component available for inspection. How was your safety or the safety of others put at risk? The vehicle was barely controllable. Turned steering wheel up to 180 degrees back and forth to maintain straight travel. After making it into a parking lot the parts became separated and all steering control was lost. Has the problem been reproduced or confirmed by a dealer or independent service center? After towing in, rack and pinion assembly was replaced and old part returned to me. Also had to replace the airbag clockspring that was damaged as I tried to control the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Component was only inspected by the repairing dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? these was no warning lamp until after the break occurred. No previous indications of any problem.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering rack and pinion; the pinion gear and housing broke free from the rack housing. I have the component available for inspection. How was your safety or the safety of others put at risk? The vehicle was barely controllable. Turned steering wheel up to 180 degrees back and forth to maintain straight travel. After making it into a parking lot the parts became separated and all steering control was lost. Has the problem been reproduced or confirmed by a dealer or independent service center? After towing in, rack and pinion assembly was replaced and old part returned to me. Also had to replace the airbag clockspring that was damaged as I tried to control the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Component was only inspected by the repairing dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? these was no warning lamp until after the break occurred. No previous indications of any problem.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering rack and pinion; the pinion gear and housing broke free from the rack housing. I have the component available for inspection. How was your safety or the safety of others put at risk? The vehicle was barely controllable. Turned steering wheel up to 180 degrees back and forth to maintain straight travel. After making it into a parking lot the parts became separated and all steering control was lost. Has the problem been reproduced or confirmed by a dealer or independent service center? After towing in, rack and pinion assembly was replaced and old part returned to me. Also had to replace the airbag clockspring that was damaged as I tried to control the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Component was only inspected by the repairing dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? these was no warning lamp until after the break occurred. No previous indications of any problem.
Mfg Campaign: 11508379
Recall Date: Feb 21, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering won't return to center in a turn, steering rack/gear must be replaced, $3k repair https://www.chevybolt.org/threads/how-to-replace-a-faulty-steering-rack-in-your-bolt-how-to-fix-steering-wont-return-to-center.43056/
Corrective Action:
Steering won't return to center in a turn, steering rack/gear must be replaced, $3k repair https://www.chevybolt.org/threads/how-to-replace-a-faulty-steering-rack-in-your-bolt-how-to-fix-steering-wont-return-to-center.43056/
Additional Notes:
Steering won't return to center in a turn, steering rack/gear must be replaced, $3k repair https://www.chevybolt.org/threads/how-to-replace-a-faulty-steering-rack-in-your-bolt-how-to-fix-steering-wont-return-to-center.43056/
Mfg Campaign: 11508110
Recall Date: Feb 19, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Potential Consequences:
2019 CHEVROLET BOLT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-560. THE CONSUMER IS DISSATISFIED WITH THE AMOUNT OF TIME IT TAKES TO PERFORM THE RECALL ON THIS VEHICLE.
Corrective Action:
2019 CHEVROLET BOLT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-560. THE CONSUMER IS DISSATISFIED WITH THE AMOUNT OF TIME IT TAKES TO PERFORM THE RECALL ON THIS VEHICLE.
Additional Notes:
2019 CHEVROLET BOLT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-560. THE CONSUMER IS DISSATISFIED WITH THE AMOUNT OF TIME IT TAKES TO PERFORM THE RECALL ON THIS VEHICLE.
Mfg Campaign: 11503159
Recall Date: Jan 23, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
GM Recall #: N222383791 NHTSA #: 22V930 Date Issued: Dec 15, 2022 brought my vehicle in to complete repairs for recall on 1/12/23. was told that a remedy is not available despite recall being issued since 12/15/22
Corrective Action:
GM Recall #: N222383791 NHTSA #: 22V930 Date Issued: Dec 15, 2022 brought my vehicle in to complete repairs for recall on 1/12/23. was told that a remedy is not available despite recall being issued since 12/15/22
Additional Notes:
GM Recall #: N222383791 NHTSA #: 22V930 Date Issued: Dec 15, 2022 brought my vehicle in to complete repairs for recall on 1/12/23. was told that a remedy is not available despite recall being issued since 12/15/22
Mfg Campaign: 11502183
Recall Date: Jan 17, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Rainwater leaks through the rear windshield wiper grommet and runs down into the trunk shorting out the amplifier that is located at the bottom underneath the tire change kit. Collision alert sounds and turn signal sounds do not function because the amplifier is shorted out. There is no visible sign of water leak unless you disassemble and entirely remove 1) the top trunk cargo liner, 2) lower trunk charger compartment liner, and 3) large styrofoam tray with tire change kit. Water pools around the amplifier corroding terminals and shorting out the amplifier creating an electrical shock hazard. There are no drainage holes in the trunk well so rainwater has no way of draining.
Corrective Action:
Rainwater leaks through the rear windshield wiper grommet and runs down into the trunk shorting out the amplifier that is located at the bottom underneath the tire change kit. Collision alert sounds and turn signal sounds do not function because the amplifier is shorted out. There is no visible sign of water leak unless you disassemble and entirely remove 1) the top trunk cargo liner, 2) lower trunk charger compartment liner, and 3) large styrofoam tray with tire change kit. Water pools around the amplifier corroding terminals and shorting out the amplifier creating an electrical shock hazard. There are no drainage holes in the trunk well so rainwater has no way of draining.
Additional Notes:
Rainwater leaks through the rear windshield wiper grommet and runs down into the trunk shorting out the amplifier that is located at the bottom underneath the tire change kit. Collision alert sounds and turn signal sounds do not function because the amplifier is shorted out. There is no visible sign of water leak unless you disassemble and entirely remove 1) the top trunk cargo liner, 2) lower trunk charger compartment liner, and 3) large styrofoam tray with tire change kit. Water pools around the amplifier corroding terminals and shorting out the amplifier creating an electrical shock hazard. There are no drainage holes in the trunk well so rainwater has no way of draining.
Mfg Campaign: 11502012
Recall Date: Jan 16, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Rainwater leaks through the rear windshield wiper grommet and runs down into the trunk shorting out the amplifier that is located at the bottom underneath the tire change kit. Collision alert sounds and turn signal sounds do not function because the amplifier is shorted out. There is no visible sign of water leak unless you disassemble and entirely remove 1) the top trunk cargo liner, 2) lower trunk charger compartment liner, and 3) large styrofoam tray with tire change kit. Water pools around the amplifier corroding terminals and shorting out the amplifier creating an electrical shock hazard. There are no drainage holes in the trunk well so rainwater has no way of draining.
Corrective Action:
Rainwater leaks through the rear windshield wiper grommet and runs down into the trunk shorting out the amplifier that is located at the bottom underneath the tire change kit. Collision alert sounds and turn signal sounds do not function because the amplifier is shorted out. There is no visible sign of water leak unless you disassemble and entirely remove 1) the top trunk cargo liner, 2) lower trunk charger compartment liner, and 3) large styrofoam tray with tire change kit. Water pools around the amplifier corroding terminals and shorting out the amplifier creating an electrical shock hazard. There are no drainage holes in the trunk well so rainwater has no way of draining.
Additional Notes:
Rainwater leaks through the rear windshield wiper grommet and runs down into the trunk shorting out the amplifier that is located at the bottom underneath the tire change kit. Collision alert sounds and turn signal sounds do not function because the amplifier is shorted out. There is no visible sign of water leak unless you disassemble and entirely remove 1) the top trunk cargo liner, 2) lower trunk charger compartment liner, and 3) large styrofoam tray with tire change kit. Water pools around the amplifier corroding terminals and shorting out the amplifier creating an electrical shock hazard. There are no drainage holes in the trunk well so rainwater has no way of draining.
Mfg Campaign: 11502012
Recall Date: Jan 16, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Rainwater leaks through the rear windshield wiper grommet and runs down into the trunk shorting out the amplifier that is located at the bottom underneath the tire change kit. Collision alert sounds and turn signal sounds do not function because the amplifier is shorted out. There is no visible sign of water leak unless you disassemble and entirely remove 1) the top trunk cargo liner, 2) lower trunk charger compartment liner, and 3) large styrofoam tray with tire change kit. Water pools around the amplifier corroding terminals and shorting out the amplifier creating an electrical shock hazard. There are no drainage holes in the trunk well so rainwater has no way of draining.
Corrective Action:
Rainwater leaks through the rear windshield wiper grommet and runs down into the trunk shorting out the amplifier that is located at the bottom underneath the tire change kit. Collision alert sounds and turn signal sounds do not function because the amplifier is shorted out. There is no visible sign of water leak unless you disassemble and entirely remove 1) the top trunk cargo liner, 2) lower trunk charger compartment liner, and 3) large styrofoam tray with tire change kit. Water pools around the amplifier corroding terminals and shorting out the amplifier creating an electrical shock hazard. There are no drainage holes in the trunk well so rainwater has no way of draining.
Additional Notes:
Rainwater leaks through the rear windshield wiper grommet and runs down into the trunk shorting out the amplifier that is located at the bottom underneath the tire change kit. Collision alert sounds and turn signal sounds do not function because the amplifier is shorted out. There is no visible sign of water leak unless you disassemble and entirely remove 1) the top trunk cargo liner, 2) lower trunk charger compartment liner, and 3) large styrofoam tray with tire change kit. Water pools around the amplifier corroding terminals and shorting out the amplifier creating an electrical shock hazard. There are no drainage holes in the trunk well so rainwater has no way of draining.
Mfg Campaign: 11502012
Recall Date: Jan 16, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I'm experiencing the loss of propulsion covered in this bulletin. It's happened around 5 times. https://static.nhtsa.gov/odi/tsbs/2020/MC-10176614-9999.pdf The malfunction indicator lamp comes on after each incident and then clears. The problem has been confirmed by a dealer and they are refusing to repair it under either the power train or emission control systems warranty. Losing propulsion is a safety issue, particularly in high speed traffic, and it needs to be fixed.
Corrective Action:
I'm experiencing the loss of propulsion covered in this bulletin. It's happened around 5 times. https://static.nhtsa.gov/odi/tsbs/2020/MC-10176614-9999.pdf The malfunction indicator lamp comes on after each incident and then clears. The problem has been confirmed by a dealer and they are refusing to repair it under either the power train or emission control systems warranty. Losing propulsion is a safety issue, particularly in high speed traffic, and it needs to be fixed.
Additional Notes:
I'm experiencing the loss of propulsion covered in this bulletin. It's happened around 5 times. https://static.nhtsa.gov/odi/tsbs/2020/MC-10176614-9999.pdf The malfunction indicator lamp comes on after each incident and then clears. The problem has been confirmed by a dealer and they are refusing to repair it under either the power train or emission control systems warranty. Losing propulsion is a safety issue, particularly in high speed traffic, and it needs to be fixed.
Mfg Campaign: 11495863
Recall Date: Dec 2, 2022
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