Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242470160
Recall Date: Oct 31, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242443000
Recall Date: Jun 27, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232421970
Recall Date: Dec 14, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222383790
Recall Date: Dec 15, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212345940
Recall Date: Aug 20, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV vehicles. These vehicles may have an improperly cast front left brake caliper that can fracture during a high-pressure braking event.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321400
Recall Date: Dec 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A202298320
Recall Date: Mar 26, 2020
Consumer Complaints
215 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA campaign number 21V650000 (Electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA campaign number 21V650000 (Electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA campaign number 21V650000 (Electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11433606
Recall Date: Sep 20, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
National recall for potential battery fire that GM has known about for a while in their older Chevy Bolt electric cars and now the problem has spread to their newer models. GM has placed restrictions on these cars for charging the battery and driving the car that it makes the vehicle unsafe to drive or even park near other vehicles or structures do to the potential of fire that could result in severe property damage, severe injury or even death.
Corrective Action:
National recall for potential battery fire that GM has known about for a while in their older Chevy Bolt electric cars and now the problem has spread to their newer models. GM has placed restrictions on these cars for charging the battery and driving the car that it makes the vehicle unsafe to drive or even park near other vehicles or structures do to the potential of fire that could result in severe property damage, severe injury or even death.
Additional Notes:
National recall for potential battery fire that GM has known about for a while in their older Chevy Bolt electric cars and now the problem has spread to their newer models. GM has placed restrictions on these cars for charging the battery and driving the car that it makes the vehicle unsafe to drive or even park near other vehicles or structures do to the potential of fire that could result in severe property damage, severe injury or even death.
Mfg Campaign: 11433688
Recall Date: Sep 20, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
National recall for potential battery fire that GM has known about for a while in their older Chevy Bolt electric cars and now the problem has spread to their newer models. GM has placed restrictions on these cars for charging the battery and driving the car that it makes the vehicle unsafe to drive or even park near other vehicles or structures do to the potential of fire that could result in severe property damage, severe injury or even death.
Corrective Action:
National recall for potential battery fire that GM has known about for a while in their older Chevy Bolt electric cars and now the problem has spread to their newer models. GM has placed restrictions on these cars for charging the battery and driving the car that it makes the vehicle unsafe to drive or even park near other vehicles or structures do to the potential of fire that could result in severe property damage, severe injury or even death.
Additional Notes:
National recall for potential battery fire that GM has known about for a while in their older Chevy Bolt electric cars and now the problem has spread to their newer models. GM has placed restrictions on these cars for charging the battery and driving the car that it makes the vehicle unsafe to drive or even park near other vehicles or structures do to the potential of fire that could result in severe property damage, severe injury or even death.
Mfg Campaign: 11433688
Recall Date: Sep 20, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The batteries that power my vehicle. The risk to me is spontaneous fire which could kill me and my passengers, burn my house down or cause me to have a car accident. The dealer identified the problem but does not have the parts to correct the problem and the dealer has no idea when they will be able to correct the problem. The only solution in the interim is to park the car away from everything and everyone and wait for the fire to initiate. The vehicle has been inspected by the dealer. I want the dealer to reimburse me for the vehicle so that I don’t have to constantly live in fear and risk death.
Corrective Action:
The batteries that power my vehicle. The risk to me is spontaneous fire which could kill me and my passengers, burn my house down or cause me to have a car accident. The dealer identified the problem but does not have the parts to correct the problem and the dealer has no idea when they will be able to correct the problem. The only solution in the interim is to park the car away from everything and everyone and wait for the fire to initiate. The vehicle has been inspected by the dealer. I want the dealer to reimburse me for the vehicle so that I don’t have to constantly live in fear and risk death.
Additional Notes:
The batteries that power my vehicle. The risk to me is spontaneous fire which could kill me and my passengers, burn my house down or cause me to have a car accident. The dealer identified the problem but does not have the parts to correct the problem and the dealer has no idea when they will be able to correct the problem. The only solution in the interim is to park the car away from everything and everyone and wait for the fire to initiate. The vehicle has been inspected by the dealer. I want the dealer to reimburse me for the vehicle so that I don’t have to constantly live in fear and risk death.
Mfg Campaign: 11433536
Recall Date: Sep 19, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle has a known fire hazard. Vehicle is unsafe to be operated in the way it was intended(and as sold to me). Limitations on charging make the vehicle unusable. Only way to make the vehicle usable, makes it a fire hazard. No remedy is available, which means the car is unusable with no end in sight. Unacceptable for a new vehicle.
Corrective Action:
Vehicle has a known fire hazard. Vehicle is unsafe to be operated in the way it was intended(and as sold to me). Limitations on charging make the vehicle unusable. Only way to make the vehicle usable, makes it a fire hazard. No remedy is available, which means the car is unusable with no end in sight. Unacceptable for a new vehicle.
Additional Notes:
Vehicle has a known fire hazard. Vehicle is unsafe to be operated in the way it was intended(and as sold to me). Limitations on charging make the vehicle unusable. Only way to make the vehicle usable, makes it a fire hazard. No remedy is available, which means the car is unusable with no end in sight. Unacceptable for a new vehicle.
Mfg Campaign: 11433402
Recall Date: Sep 17, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.
Corrective Action:
Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.
Additional Notes:
Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.
Mfg Campaign: 11432326
Recall Date: Sep 9, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.
Corrective Action:
Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.
Additional Notes:
Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.
Mfg Campaign: 11432326
Recall Date: Sep 9, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.
Corrective Action:
Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.
Additional Notes:
Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.
Mfg Campaign: 11432326
Recall Date: Sep 9, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NO fix available for vehicle next other recall part backorder
Corrective Action:
NO fix available for vehicle next other recall part backorder
Additional Notes:
NO fix available for vehicle next other recall part backorder
Mfg Campaign: 11431474
Recall Date: Sep 2, 2021
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
NO fix available for vehicle next other recall part backorder
Corrective Action:
NO fix available for vehicle next other recall part backorder
Additional Notes:
NO fix available for vehicle next other recall part backorder
Mfg Campaign: 11431474
Recall Date: Sep 2, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This is third occurrence. When doing hard acceleration (to merge onto road or pass vehicle) the vehicle would not stop acceleration. Hard braking did not disengage acceleration. Placed car in neutral and applied brakes. When placed back in drive continued hard acceleration. Placed vehicle in neutral and came to stop. Placed in Park and then drive continued hard acceleration. Had to bring to stop and power vehicle off.. Dealer will triage to see if error codes available. They want me to continue driving since no loaners available
Corrective Action:
This is third occurrence. When doing hard acceleration (to merge onto road or pass vehicle) the vehicle would not stop acceleration. Hard braking did not disengage acceleration. Placed car in neutral and applied brakes. When placed back in drive continued hard acceleration. Placed vehicle in neutral and came to stop. Placed in Park and then drive continued hard acceleration. Had to bring to stop and power vehicle off.. Dealer will triage to see if error codes available. They want me to continue driving since no loaners available
Additional Notes:
This is third occurrence. When doing hard acceleration (to merge onto road or pass vehicle) the vehicle would not stop acceleration. Hard braking did not disengage acceleration. Placed car in neutral and applied brakes. When placed back in drive continued hard acceleration. Placed vehicle in neutral and came to stop. Placed in Park and then drive continued hard acceleration. Had to bring to stop and power vehicle off.. Dealer will triage to see if error codes available. They want me to continue driving since no loaners available
Mfg Campaign: 11431130
Recall Date: Aug 30, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Recently going from cali to az and back i had 7 check engine lights while charging but onstar said nothing is wrong. Also it happened while running at still while running the AC. This is very dangerous and I refuse to drive my bolt and will payout of pocket for a rental and seek reimbursement. Anyways Ive been trying to send these videos to engineering/you. Here is 4 videos Electrify america check engine https://youtube.com/shorts/15J8QhNRPRc?feature=share Evgo with onstar. In california evgo https://youtu.be/YH_3M5JMiAM Electrify america. California. https://youtu.be/xzOs_-E8FHg Evgo AZ https://youtube.com/shorts/Zf61arcN8Z0?feature=share
Corrective Action:
Recently going from cali to az and back i had 7 check engine lights while charging but onstar said nothing is wrong. Also it happened while running at still while running the AC. This is very dangerous and I refuse to drive my bolt and will payout of pocket for a rental and seek reimbursement. Anyways Ive been trying to send these videos to engineering/you. Here is 4 videos Electrify america check engine https://youtube.com/shorts/15J8QhNRPRc?feature=share Evgo with onstar. In california evgo https://youtu.be/YH_3M5JMiAM Electrify america. California. https://youtu.be/xzOs_-E8FHg Evgo AZ https://youtube.com/shorts/Zf61arcN8Z0?feature=share
Additional Notes:
Recently going from cali to az and back i had 7 check engine lights while charging but onstar said nothing is wrong. Also it happened while running at still while running the AC. This is very dangerous and I refuse to drive my bolt and will payout of pocket for a rental and seek reimbursement. Anyways Ive been trying to send these videos to engineering/you. Here is 4 videos Electrify america check engine https://youtube.com/shorts/15J8QhNRPRc?feature=share Evgo with onstar. In california evgo https://youtu.be/YH_3M5JMiAM Electrify america. California. https://youtu.be/xzOs_-E8FHg Evgo AZ https://youtube.com/shorts/Zf61arcN8Z0?feature=share
Mfg Campaign: 11431136
Recall Date: Aug 30, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Recently going from cali to az and back i had 7 check engine lights while charging but onstar said nothing is wrong. Also it happened while running at still while running the AC. This is very dangerous and I refuse to drive my bolt and will payout of pocket for a rental and seek reimbursement. Anyways Ive been trying to send these videos to engineering/you. Here is 4 videos Electrify america check engine https://youtube.com/shorts/15J8QhNRPRc?feature=share Evgo with onstar. In california evgo https://youtu.be/YH_3M5JMiAM Electrify america. California. https://youtu.be/xzOs_-E8FHg Evgo AZ https://youtube.com/shorts/Zf61arcN8Z0?feature=share
Corrective Action:
Recently going from cali to az and back i had 7 check engine lights while charging but onstar said nothing is wrong. Also it happened while running at still while running the AC. This is very dangerous and I refuse to drive my bolt and will payout of pocket for a rental and seek reimbursement. Anyways Ive been trying to send these videos to engineering/you. Here is 4 videos Electrify america check engine https://youtube.com/shorts/15J8QhNRPRc?feature=share Evgo with onstar. In california evgo https://youtu.be/YH_3M5JMiAM Electrify america. California. https://youtu.be/xzOs_-E8FHg Evgo AZ https://youtube.com/shorts/Zf61arcN8Z0?feature=share
Additional Notes:
Recently going from cali to az and back i had 7 check engine lights while charging but onstar said nothing is wrong. Also it happened while running at still while running the AC. This is very dangerous and I refuse to drive my bolt and will payout of pocket for a rental and seek reimbursement. Anyways Ive been trying to send these videos to engineering/you. Here is 4 videos Electrify america check engine https://youtube.com/shorts/15J8QhNRPRc?feature=share Evgo with onstar. In california evgo https://youtu.be/YH_3M5JMiAM Electrify america. California. https://youtu.be/xzOs_-E8FHg Evgo AZ https://youtube.com/shorts/Zf61arcN8Z0?feature=share
Mfg Campaign: 11431136
Recall Date: Aug 30, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
GM has stated in their NHTSA recall notice that my vehicle has the potential to burn down my home and has not provided any sort of fix or even a timeline to fix the problem. The recall states not to charge the vehicle in a garage. My home charger is located in the back of my garage and I do not have the ability to charge the vehicle outdoors without spending thousands to redo my home charging system. My garage is under my two story house, meaning a vehicle fire has the potential to destroy my entire home and kill everyone inside. Again, GM has made no offer to provide replacement vehicles or financial compensation for the home infrastructure changes that must be made to keep safely using the vehicle until a formal fix is announced, and any such repair would require being without the vehicle for weeks at a minimum. In summary, in order to abide by the stated interim recall instructions, my vehicle would be rendered useless as I would have no means of charging the vehicle. It is my hope that the NHTSA holds GM to account for their failures regarding this recall.
Corrective Action:
GM has stated in their NHTSA recall notice that my vehicle has the potential to burn down my home and has not provided any sort of fix or even a timeline to fix the problem. The recall states not to charge the vehicle in a garage. My home charger is located in the back of my garage and I do not have the ability to charge the vehicle outdoors without spending thousands to redo my home charging system. My garage is under my two story house, meaning a vehicle fire has the potential to destroy my entire home and kill everyone inside. Again, GM has made no offer to provide replacement vehicles or financial compensation for the home infrastructure changes that must be made to keep safely using the vehicle until a formal fix is announced, and any such repair would require being without the vehicle for weeks at a minimum. In summary, in order to abide by the stated interim recall instructions, my vehicle would be rendered useless as I would have no means of charging the vehicle. It is my hope that the NHTSA holds GM to account for their failures regarding this recall.
Additional Notes:
GM has stated in their NHTSA recall notice that my vehicle has the potential to burn down my home and has not provided any sort of fix or even a timeline to fix the problem. The recall states not to charge the vehicle in a garage. My home charger is located in the back of my garage and I do not have the ability to charge the vehicle outdoors without spending thousands to redo my home charging system. My garage is under my two story house, meaning a vehicle fire has the potential to destroy my entire home and kill everyone inside. Again, GM has made no offer to provide replacement vehicles or financial compensation for the home infrastructure changes that must be made to keep safely using the vehicle until a formal fix is announced, and any such repair would require being without the vehicle for weeks at a minimum. In summary, in order to abide by the stated interim recall instructions, my vehicle would be rendered useless as I would have no means of charging the vehicle. It is my hope that the NHTSA holds GM to account for their failures regarding this recall.
Mfg Campaign: 11430944
Recall Date: Aug 29, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
GM has stated in their NHTSA recall notice that my vehicle has the potential to burn down my home and has not provided any sort of fix or even a timeline to fix the problem. The recall states not to charge the vehicle in a garage. My home charger is located in the back of my garage and I do not have the ability to charge the vehicle outdoors without spending thousands to redo my home charging system. My garage is under my two story house, meaning a vehicle fire has the potential to destroy my entire home and kill everyone inside. Again, GM has made no offer to provide replacement vehicles or financial compensation for the home infrastructure changes that must be made to keep safely using the vehicle until a formal fix is announced, and any such repair would require being without the vehicle for weeks at a minimum. In summary, in order to abide by the stated interim recall instructions, my vehicle would be rendered useless as I would have no means of charging the vehicle. It is my hope that the NHTSA holds GM to account for their failures regarding this recall.
Corrective Action:
GM has stated in their NHTSA recall notice that my vehicle has the potential to burn down my home and has not provided any sort of fix or even a timeline to fix the problem. The recall states not to charge the vehicle in a garage. My home charger is located in the back of my garage and I do not have the ability to charge the vehicle outdoors without spending thousands to redo my home charging system. My garage is under my two story house, meaning a vehicle fire has the potential to destroy my entire home and kill everyone inside. Again, GM has made no offer to provide replacement vehicles or financial compensation for the home infrastructure changes that must be made to keep safely using the vehicle until a formal fix is announced, and any such repair would require being without the vehicle for weeks at a minimum. In summary, in order to abide by the stated interim recall instructions, my vehicle would be rendered useless as I would have no means of charging the vehicle. It is my hope that the NHTSA holds GM to account for their failures regarding this recall.
Additional Notes:
GM has stated in their NHTSA recall notice that my vehicle has the potential to burn down my home and has not provided any sort of fix or even a timeline to fix the problem. The recall states not to charge the vehicle in a garage. My home charger is located in the back of my garage and I do not have the ability to charge the vehicle outdoors without spending thousands to redo my home charging system. My garage is under my two story house, meaning a vehicle fire has the potential to destroy my entire home and kill everyone inside. Again, GM has made no offer to provide replacement vehicles or financial compensation for the home infrastructure changes that must be made to keep safely using the vehicle until a formal fix is announced, and any such repair would require being without the vehicle for weeks at a minimum. In summary, in order to abide by the stated interim recall instructions, my vehicle would be rendered useless as I would have no means of charging the vehicle. It is my hope that the NHTSA holds GM to account for their failures regarding this recall.
Mfg Campaign: 11430944
Recall Date: Aug 29, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while driving approximately 45 MPH, the accelerator pedal became stuck causing the speed to increase to approximately 65 mph. The contact indicated that the vehicle would not slow down while depressing the brake pedal. The vehicle was shifted into neutral and turned off to stop the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. After the failure, the floor mats were inspected, and no related failure was found. The failure mileage was 3,200.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while driving approximately 45 MPH, the accelerator pedal became stuck causing the speed to increase to approximately 65 mph. The contact indicated that the vehicle would not slow down while depressing the brake pedal. The vehicle was shifted into neutral and turned off to stop the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. After the failure, the floor mats were inspected, and no related failure was found. The failure mileage was 3,200.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while driving approximately 45 MPH, the accelerator pedal became stuck causing the speed to increase to approximately 65 mph. The contact indicated that the vehicle would not slow down while depressing the brake pedal. The vehicle was shifted into neutral and turned off to stop the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. After the failure, the floor mats were inspected, and no related failure was found. The failure mileage was 3,200.
Mfg Campaign: 11430166
Recall Date: Aug 23, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt. The contact stated that while the vehicle was plugged into the charge box however not being fully charged. The contact stated that prior to the failure occurring the vehicle was already charged fully, without warning a couple of hours later, the vehicle exploded in the driveway of the contact's residence. The contact looked out the window and noticed smoke appear under the vehicle. The contact ran outside and within a minute the vehicle was engulfed in flames. Flames were seen underneath the vehicle and around the rear wheel well. The police were contacted attempted to extinguish the flames however failed. The fire department was contacted and came out to extinguish the flames. The vehicle did damage the driveway. The vehicle was not repaired or diagnosed. The vehicle was still awaiting insurance adjustor results and the vehicle was towed by the insurance company. No dealer was contacted. The manufacturer was notified of the failure and has started an investigation. Based on the vehicle information NHTSA Campaign Number: 20V701000,21V560000 (Electrical system) was a possible solution to the failure however the VIN was not included in the open investigation with NHTSA. The failure mileage was approximate 5,000. Consumer stated manufacture is no longer communicating with the consumer. As of 08/25/2020 insurance company deemed the vehicle a total loss. (RECALL RELATED INCIDENT) TS
Corrective Action:
The contact owns a 2020 Chevrolet Bolt. The contact stated that while the vehicle was plugged into the charge box however not being fully charged. The contact stated that prior to the failure occurring the vehicle was already charged fully, without warning a couple of hours later, the vehicle exploded in the driveway of the contact's residence. The contact looked out the window and noticed smoke appear under the vehicle. The contact ran outside and within a minute the vehicle was engulfed in flames. Flames were seen underneath the vehicle and around the rear wheel well. The police were contacted attempted to extinguish the flames however failed. The fire department was contacted and came out to extinguish the flames. The vehicle did damage the driveway. The vehicle was not repaired or diagnosed. The vehicle was still awaiting insurance adjustor results and the vehicle was towed by the insurance company. No dealer was contacted. The manufacturer was notified of the failure and has started an investigation. Based on the vehicle information NHTSA Campaign Number: 20V701000,21V560000 (Electrical system) was a possible solution to the failure however the VIN was not included in the open investigation with NHTSA. The failure mileage was approximate 5,000. Consumer stated manufacture is no longer communicating with the consumer. As of 08/25/2020 insurance company deemed the vehicle a total loss. (RECALL RELATED INCIDENT) TS
Additional Notes:
The contact owns a 2020 Chevrolet Bolt. The contact stated that while the vehicle was plugged into the charge box however not being fully charged. The contact stated that prior to the failure occurring the vehicle was already charged fully, without warning a couple of hours later, the vehicle exploded in the driveway of the contact's residence. The contact looked out the window and noticed smoke appear under the vehicle. The contact ran outside and within a minute the vehicle was engulfed in flames. Flames were seen underneath the vehicle and around the rear wheel well. The police were contacted attempted to extinguish the flames however failed. The fire department was contacted and came out to extinguish the flames. The vehicle did damage the driveway. The vehicle was not repaired or diagnosed. The vehicle was still awaiting insurance adjustor results and the vehicle was towed by the insurance company. No dealer was contacted. The manufacturer was notified of the failure and has started an investigation. Based on the vehicle information NHTSA Campaign Number: 20V701000,21V560000 (Electrical system) was a possible solution to the failure however the VIN was not included in the open investigation with NHTSA. The failure mileage was approximate 5,000. Consumer stated manufacture is no longer communicating with the consumer. As of 08/25/2020 insurance company deemed the vehicle a total loss. (RECALL RELATED INCIDENT) TS
Mfg Campaign: 11429891
Recall Date: Aug 20, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
A life threatening situation in which upon swift acceleration attempt the accelerator pedal was stuck in the down position, the safety of myself, my family who were passengers as well as other surrounding vehicles on the highway was put in immediate danger as vehicle proceeded to accelerate well beyond legal limit. Using the brakes only slightly decelerated the vehicle while vehicle dash displayed maximum power kept being sent to the drive unit. That same day I was unable to replicate the problem as it seems to happen only once per drive cycle. Same issue has occurred on 2 separate occasions during 2 separate drive cycles.
Corrective Action:
A life threatening situation in which upon swift acceleration attempt the accelerator pedal was stuck in the down position, the safety of myself, my family who were passengers as well as other surrounding vehicles on the highway was put in immediate danger as vehicle proceeded to accelerate well beyond legal limit. Using the brakes only slightly decelerated the vehicle while vehicle dash displayed maximum power kept being sent to the drive unit. That same day I was unable to replicate the problem as it seems to happen only once per drive cycle. Same issue has occurred on 2 separate occasions during 2 separate drive cycles.
Additional Notes:
A life threatening situation in which upon swift acceleration attempt the accelerator pedal was stuck in the down position, the safety of myself, my family who were passengers as well as other surrounding vehicles on the highway was put in immediate danger as vehicle proceeded to accelerate well beyond legal limit. Using the brakes only slightly decelerated the vehicle while vehicle dash displayed maximum power kept being sent to the drive unit. That same day I was unable to replicate the problem as it seems to happen only once per drive cycle. Same issue has occurred on 2 separate occasions during 2 separate drive cycles.
Mfg Campaign: 11424556
Recall Date: Jul 13, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on highway at aroung 65 mph. Suddently, the driver window glass shattered without any external impact. The glass pieces fell very close the window where it shattered indicating there was no external force. I notified GM but they are not ready to even accept the case telling me that I am lying to them and somebody might have broken into the car.
Corrective Action:
I was driving on highway at aroung 65 mph. Suddently, the driver window glass shattered without any external impact. The glass pieces fell very close the window where it shattered indicating there was no external force. I notified GM but they are not ready to even accept the case telling me that I am lying to them and somebody might have broken into the car.
Additional Notes:
I was driving on highway at aroung 65 mph. Suddently, the driver window glass shattered without any external impact. The glass pieces fell very close the window where it shattered indicating there was no external force. I notified GM but they are not ready to even accept the case telling me that I am lying to them and somebody might have broken into the car.
Mfg Campaign: 11423150
Recall Date: Jul 1, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have had people following me, and almost hit me when stopped at a stop sign, or waiting to turn left, because the brake lights go off while the car is still being held to some degree by electric motor braking. When driving the car in L mode, one pedal driving, the brake lights come on when decelerating, but when stopped they turn off. The issue is, there is some electrical braking applied when stopped at a stop sign or light, even with no foot on the brake pedal. The car will hold on a slight grade when in L, with no foot on the brake pedal. As far as I understand the law, if there is service braking being applied, the brake lights must be on. I also believe that the electric motor holding back is considered to be service brakes on an EV. I've heard GM corrected this issue on the 2022 models, and I think it should be corrected in the earlier models. Another issue is tall vehicles following close behind me don't see the turn signals because they are in the bumper, mounted very low. I've had people blow the horn at me several times for turning, when they did not see my turn signals. They are working properly, just too low for some vehicles to see when they are close behind. The turn signals are separate and are much lower than the brake lights.
Corrective Action:
I have had people following me, and almost hit me when stopped at a stop sign, or waiting to turn left, because the brake lights go off while the car is still being held to some degree by electric motor braking. When driving the car in L mode, one pedal driving, the brake lights come on when decelerating, but when stopped they turn off. The issue is, there is some electrical braking applied when stopped at a stop sign or light, even with no foot on the brake pedal. The car will hold on a slight grade when in L, with no foot on the brake pedal. As far as I understand the law, if there is service braking being applied, the brake lights must be on. I also believe that the electric motor holding back is considered to be service brakes on an EV. I've heard GM corrected this issue on the 2022 models, and I think it should be corrected in the earlier models. Another issue is tall vehicles following close behind me don't see the turn signals because they are in the bumper, mounted very low. I've had people blow the horn at me several times for turning, when they did not see my turn signals. They are working properly, just too low for some vehicles to see when they are close behind. The turn signals are separate and are much lower than the brake lights.
Additional Notes:
I have had people following me, and almost hit me when stopped at a stop sign, or waiting to turn left, because the brake lights go off while the car is still being held to some degree by electric motor braking. When driving the car in L mode, one pedal driving, the brake lights come on when decelerating, but when stopped they turn off. The issue is, there is some electrical braking applied when stopped at a stop sign or light, even with no foot on the brake pedal. The car will hold on a slight grade when in L, with no foot on the brake pedal. As far as I understand the law, if there is service braking being applied, the brake lights must be on. I also believe that the electric motor holding back is considered to be service brakes on an EV. I've heard GM corrected this issue on the 2022 models, and I think it should be corrected in the earlier models. Another issue is tall vehicles following close behind me don't see the turn signals because they are in the bumper, mounted very low. I've had people blow the horn at me several times for turning, when they did not see my turn signals. They are working properly, just too low for some vehicles to see when they are close behind. The turn signals are separate and are much lower than the brake lights.
Mfg Campaign: 11422802
Recall Date: Jun 29, 2021
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