CHEVROLET BOLT EV 2020

Complete listing of complaints and recalls for this vehicle

215
Complaints
14
Recalls

Complaints & Recalls

215 Complaints 14 Recalls

Official Safety Recalls - Important!

14 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 24V812000 SAFETY RECALL
107 Vehicles Affected
Recall Date: Oct 31, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.

Potential Risk:
A battery fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N242470160
Notice Date: Dec 3, 2024
Recall Date: Oct 31, 2024
General Motors, Llc
NHTSA Campaign: 24V481000 SAFETY RECALL
72 Vehicles Affected
Recall Date: Jun 27, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.

Potential Risk:
A battery fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N242443000
Notice Date: Aug 1, 2024
Recall Date: Jun 27, 2024
General Motors, Llc
NHTSA Campaign: 23V845000 SAFETY RECALL
6.8K Vehicles Affected
Recall Date: Dec 14, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Potential Risk:
A fire increases the risk of injury.
FREE Recall Solution:
Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N232421970
Notice Date: Jan 24, 2024
Recall Date: Dec 14, 2023
General Motors, Llc
NHTSA Campaign: 22V930000 SAFETY RECALL
111.2K Vehicles Affected
Recall Date: Dec 15, 2022
Safety Issue:

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Potential Risk:
A vehicle fire can increase the risk of injury.
FREE Recall Solution:
Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N222383790
Notice Date: Jan 23, 2023
Recall Date: Dec 15, 2022
General Motors, Llc
NHTSA Campaign: 21V650000 SAFETY RECALL
52.4K Vehicles Affected
Recall Date: Aug 20, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

Potential Risk:
A battery fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212345940
Notice Date: Oct 1, 2021
Recall Date: Aug 20, 2021
General Motors, Llc
NHTSA Campaign: 20V811000 SAFETY RECALL
470 Vehicles Affected
Recall Date: Dec 23, 2020
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Potential Risk:
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
FREE Recall Solution:
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202322230
Notice Date: Jan 29, 2021
Recall Date: Dec 23, 2020
General Motors, Llc
NHTSA Campaign: 20V808000 SAFETY RECALL
464 Vehicles Affected
Recall Date: Dec 22, 2020
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV vehicles. These vehicles may have an improperly cast front left brake caliper that can fracture during a high-pressure braking event.

Potential Risk:
If a brake caliper fractures and brake fluid is lost, the vehicle may experience reduced brake performance, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the casting lot number on the front left brake caliper and replace it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202321400.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202321400
Notice Date: Jan 29, 2021
Recall Date: Dec 22, 2020
General Motors Llc
NHTSA Campaign: 20V184000 SAFETY RECALL
897 Vehicles Affected
Recall Date: Mar 26, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.

Potential Risk:
If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.
FREE Recall Solution:
GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: A202298320
Notice Date: Apr 17, 2020
Recall Date: Mar 26, 2020

Consumer Complaints

215 Complaints
General Motors, Llc
Campaign: 11632822 Other
Dec 28, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

While traveling at highway speeds, my Chevrolet Bolt (2020 with 20K miles) made a clunking noise followed by a loss of speed. The clunking noise had previously been reported to the dealer, but they were not able to identify any issues at the time. During this incident, however, the car ultimately lost all speed, forcing me to pull over to the side of the highway. This sudden loss of propulsion posed a significant risk to my safety and the safety of other motorists, not only due to the loss of power, but because it happened at an interchange where multiple highways are connecting. I was left on the side of the road waiting for a tow because the car was inoperable. Prior to this sudden failure, there were no warning lamps, messages, or other symptoms, aside from the previously reported clunking noise. After this incident, the dealer diagnosed the issue as the one listed in the technical service bulletin, which states that "the terminals may not have been perfectly aligned during installation at the vehicle assembly plant." Unfortunately, this issue was not covered under the warranty and currently this problem is not a recall item for the Chevrolet Bolt.

Corrective Action:

While traveling at highway speeds, my Chevrolet Bolt (2020 with 20K miles) made a clunking noise followed by a loss of speed. The clunking noise had previously been reported to the dealer, but they were not able to identify any issues at the time. During this incident, however, the car ultimately lost all speed, forcing me to pull over to the side of the highway. This sudden loss of propulsion posed a significant risk to my safety and the safety of other motorists, not only due to the loss of power, but because it happened at an interchange where multiple highways are connecting. I was left on the side of the road waiting for a tow because the car was inoperable. Prior to this sudden failure, there were no warning lamps, messages, or other symptoms, aside from the previously reported clunking noise. After this incident, the dealer diagnosed the issue as the one listed in the technical service bulletin, which states that "the terminals may not have been perfectly aligned during installation at the vehicle assembly plant." Unfortunately, this issue was not covered under the warranty and currently this problem is not a recall item for the Chevrolet Bolt.

Additional Notes:

While traveling at highway speeds, my Chevrolet Bolt (2020 with 20K miles) made a clunking noise followed by a loss of speed. The clunking noise had previously been reported to the dealer, but they were not able to identify any issues at the time. During this incident, however, the car ultimately lost all speed, forcing me to pull over to the side of the highway. This sudden loss of propulsion posed a significant risk to my safety and the safety of other motorists, not only due to the loss of power, but because it happened at an interchange where multiple highways are connecting. I was left on the side of the road waiting for a tow because the car was inoperable. Prior to this sudden failure, there were no warning lamps, messages, or other symptoms, aside from the previously reported clunking noise. After this incident, the dealer diagnosed the issue as the one listed in the technical service bulletin, which states that "the terminals may not have been perfectly aligned during installation at the vehicle assembly plant." Unfortunately, this issue was not covered under the warranty and currently this problem is not a recall item for the Chevrolet Bolt.

Manufacturer: CHEVROLET
Mfg Campaign: 11632822
Notice Date: Dec 28, 2024
Recall Date: Dec 28, 2024
General Motors, Llc
Campaign: 11631104 Other
Dec 16, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Doors would not unlock. Key fob did not work. Exterior door switch did not work. Interior switch did not work. It was raining that day. After the car dried out the locks worked again.

Corrective Action:

Doors would not unlock. Key fob did not work. Exterior door switch did not work. Interior switch did not work. It was raining that day. After the car dried out the locks worked again.

Additional Notes:

Doors would not unlock. Key fob did not work. Exterior door switch did not work. Interior switch did not work. It was raining that day. After the car dried out the locks worked again.

Manufacturer: CHEVROLET
Mfg Campaign: 11631104
Notice Date: Dec 16, 2024
Recall Date: Dec 16, 2024
General Motors, Llc
Campaign: 11627504 Other
Nov 26, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

This car has One Pedal Driving (OPD) which allows you to slow the car to a stop, without using the brake pedal. The car activates the brake lights, based on sensors in the car which sense the deceleration. In this mode, the brake lights are NOT activated by any pedal action by the driver, only by the vehicle's actual deceleration. This all works great EXCEPT the fact that once the car comes to a stop, the brake lights turn off. This is obviously a hazard for any stopped driver and there are anecdotal cases of rear end collisions caused by the lack of brake lights. This problem is fixed in later models of this car. I presume that this issue could be fixed by a simple software update.

Corrective Action:

This car has One Pedal Driving (OPD) which allows you to slow the car to a stop, without using the brake pedal. The car activates the brake lights, based on sensors in the car which sense the deceleration. In this mode, the brake lights are NOT activated by any pedal action by the driver, only by the vehicle's actual deceleration. This all works great EXCEPT the fact that once the car comes to a stop, the brake lights turn off. This is obviously a hazard for any stopped driver and there are anecdotal cases of rear end collisions caused by the lack of brake lights. This problem is fixed in later models of this car. I presume that this issue could be fixed by a simple software update.

Additional Notes:

This car has One Pedal Driving (OPD) which allows you to slow the car to a stop, without using the brake pedal. The car activates the brake lights, based on sensors in the car which sense the deceleration. In this mode, the brake lights are NOT activated by any pedal action by the driver, only by the vehicle's actual deceleration. This all works great EXCEPT the fact that once the car comes to a stop, the brake lights turn off. This is obviously a hazard for any stopped driver and there are anecdotal cases of rear end collisions caused by the lack of brake lights. This problem is fixed in later models of this car. I presume that this issue could be fixed by a simple software update.

Manufacturer: CHEVROLET
Mfg Campaign: 11627504
Notice Date: Nov 26, 2024
Recall Date: Nov 26, 2024
General Motors, Llc
Campaign: 11626260 Other
Nov 19, 2024
Defect Description:

EQUIPMENT:ELECTRICAL

Potential Consequences:

About one month ago (ironically at about the same time Enel X pulled out of the US and Canada) we noticed a burning smell when we charged our Bolt, at home, using our JuiceBox type 2 charger. At first we thought it was the car, but nothing appeared amiss. We charged the car 3-4 times during this month time period, and the smell was present every time. After the last charge (one week ago), I checked the NEMA receptacle and discovered it was partially melted and one prong of the plug was coated in black "tar". I turned off the breaker, removed the receptacle cover and the black wire was burnt and the plastic connector housing behind the receptacle was badly burnt. The charger, cord and plug, and receptacle are all available for inspection (although we plan to have the wiring repaired and a new charger installed soon). I believe if we had continued to use the charger it would have resulted in a fire in the garage - obviously a safety concern. I am unaware if this problem has been reproduced by a dealer or independent service center; however, I read in Consumer Reports other JuiceBox users have reported fires they believed were caused by the charger. At this time the charger has not been inspected by the manufacturer, police, or insurance representative. A licensed electrician is scheduled to inspect and repair the wiring within the next week. Aside from the smell there was no warning or message (the car charged normally). The smell began about a month ago, and was only present while charging. Note that a licensed, bonded electrician installed the wiring and plug receptacle for us in 2020.

Corrective Action:

About one month ago (ironically at about the same time Enel X pulled out of the US and Canada) we noticed a burning smell when we charged our Bolt, at home, using our JuiceBox type 2 charger. At first we thought it was the car, but nothing appeared amiss. We charged the car 3-4 times during this month time period, and the smell was present every time. After the last charge (one week ago), I checked the NEMA receptacle and discovered it was partially melted and one prong of the plug was coated in black "tar". I turned off the breaker, removed the receptacle cover and the black wire was burnt and the plastic connector housing behind the receptacle was badly burnt. The charger, cord and plug, and receptacle are all available for inspection (although we plan to have the wiring repaired and a new charger installed soon). I believe if we had continued to use the charger it would have resulted in a fire in the garage - obviously a safety concern. I am unaware if this problem has been reproduced by a dealer or independent service center; however, I read in Consumer Reports other JuiceBox users have reported fires they believed were caused by the charger. At this time the charger has not been inspected by the manufacturer, police, or insurance representative. A licensed electrician is scheduled to inspect and repair the wiring within the next week. Aside from the smell there was no warning or message (the car charged normally). The smell began about a month ago, and was only present while charging. Note that a licensed, bonded electrician installed the wiring and plug receptacle for us in 2020.

Additional Notes:

About one month ago (ironically at about the same time Enel X pulled out of the US and Canada) we noticed a burning smell when we charged our Bolt, at home, using our JuiceBox type 2 charger. At first we thought it was the car, but nothing appeared amiss. We charged the car 3-4 times during this month time period, and the smell was present every time. After the last charge (one week ago), I checked the NEMA receptacle and discovered it was partially melted and one prong of the plug was coated in black "tar". I turned off the breaker, removed the receptacle cover and the black wire was burnt and the plastic connector housing behind the receptacle was badly burnt. The charger, cord and plug, and receptacle are all available for inspection (although we plan to have the wiring repaired and a new charger installed soon). I believe if we had continued to use the charger it would have resulted in a fire in the garage - obviously a safety concern. I am unaware if this problem has been reproduced by a dealer or independent service center; however, I read in Consumer Reports other JuiceBox users have reported fires they believed were caused by the charger. At this time the charger has not been inspected by the manufacturer, police, or insurance representative. A licensed electrician is scheduled to inspect and repair the wiring within the next week. Aside from the smell there was no warning or message (the car charged normally). The smell began about a month ago, and was only present while charging. Note that a licensed, bonded electrician installed the wiring and plug receptacle for us in 2020.

Manufacturer: CHEVROLET
Mfg Campaign: 11626260
Notice Date: Nov 19, 2024
Recall Date: Nov 19, 2024
General Motors, Llc
Campaign: 11623986 Other
Nov 7, 2024
Defect Description:

STEERING

Potential Consequences:

The steering gear has failed at only 43,000 miles and yes the car is available for inspection if needed. The steering binding is a safety issue, and if left along long enough, might fully bind up causing an accident. My local GM dealership has reproduced the issue and diagnosed the failure. There have been no warning lamps, messages, or other visual indications of the failure.

Corrective Action:

The steering gear has failed at only 43,000 miles and yes the car is available for inspection if needed. The steering binding is a safety issue, and if left along long enough, might fully bind up causing an accident. My local GM dealership has reproduced the issue and diagnosed the failure. There have been no warning lamps, messages, or other visual indications of the failure.

Additional Notes:

The steering gear has failed at only 43,000 miles and yes the car is available for inspection if needed. The steering binding is a safety issue, and if left along long enough, might fully bind up causing an accident. My local GM dealership has reproduced the issue and diagnosed the failure. There have been no warning lamps, messages, or other visual indications of the failure.

Manufacturer: CHEVROLET
Mfg Campaign: 11623986
Notice Date: Nov 7, 2024
Recall Date: Nov 7, 2024
General Motors, Llc
Campaign: 11622766 Other
Oct 30, 2024
Defect Description:

STEERING

Potential Consequences:

steering wheel gear malfunction, will not return to center after turning left or right. will pull and stay in left or right turn position, forcing driver to turn steering wheel back to center intentionally

Corrective Action:

steering wheel gear malfunction, will not return to center after turning left or right. will pull and stay in left or right turn position, forcing driver to turn steering wheel back to center intentionally

Additional Notes:

steering wheel gear malfunction, will not return to center after turning left or right. will pull and stay in left or right turn position, forcing driver to turn steering wheel back to center intentionally

Manufacturer: CHEVROLET
Mfg Campaign: 11622766
Notice Date: Oct 30, 2024
Recall Date: Oct 30, 2024
General Motors, Llc
Campaign: 11621023 Other
Oct 21, 2024
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

HD surround camera system is faulty. Upon placing vehicle in drive mode, front view image disappears and is replaced by a pink colored screen. This fault occurs intermittently, and is an important safety issue.

Corrective Action:

HD surround camera system is faulty. Upon placing vehicle in drive mode, front view image disappears and is replaced by a pink colored screen. This fault occurs intermittently, and is an important safety issue.

Additional Notes:

HD surround camera system is faulty. Upon placing vehicle in drive mode, front view image disappears and is replaced by a pink colored screen. This fault occurs intermittently, and is an important safety issue.

Manufacturer: CHEVROLET
Mfg Campaign: 11621023
Notice Date: Oct 21, 2024
Recall Date: Oct 21, 2024
General Motors, Llc
Campaign: 11621023 Other
Oct 21, 2024
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

HD surround camera system is faulty. Upon placing vehicle in drive mode, front view image disappears and is replaced by a pink colored screen. This fault occurs intermittently, and is an important safety issue.

Corrective Action:

HD surround camera system is faulty. Upon placing vehicle in drive mode, front view image disappears and is replaced by a pink colored screen. This fault occurs intermittently, and is an important safety issue.

Additional Notes:

HD surround camera system is faulty. Upon placing vehicle in drive mode, front view image disappears and is replaced by a pink colored screen. This fault occurs intermittently, and is an important safety issue.

Manufacturer: CHEVROLET
Mfg Campaign: 11621023
Notice Date: Oct 21, 2024
Recall Date: Oct 21, 2024
General Motors, Llc
Campaign: 11620359 Other
Oct 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My backup camera started working intermittently for about a year and now has just stopped working completely. Searching online, this is a very widespread issue with Bolt EV and EUV owners, happening as early as immediately after the car was purchased.

Corrective Action:

My backup camera started working intermittently for about a year and now has just stopped working completely. Searching online, this is a very widespread issue with Bolt EV and EUV owners, happening as early as immediately after the car was purchased.

Additional Notes:

My backup camera started working intermittently for about a year and now has just stopped working completely. Searching online, this is a very widespread issue with Bolt EV and EUV owners, happening as early as immediately after the car was purchased.

Manufacturer: CHEVROLET
Mfg Campaign: 11620359
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
General Motors, Llc
Campaign: 11620359 Other
Oct 17, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My backup camera started working intermittently for about a year and now has just stopped working completely. Searching online, this is a very widespread issue with Bolt EV and EUV owners, happening as early as immediately after the car was purchased.

Corrective Action:

My backup camera started working intermittently for about a year and now has just stopped working completely. Searching online, this is a very widespread issue with Bolt EV and EUV owners, happening as early as immediately after the car was purchased.

Additional Notes:

My backup camera started working intermittently for about a year and now has just stopped working completely. Searching online, this is a very widespread issue with Bolt EV and EUV owners, happening as early as immediately after the car was purchased.

Manufacturer: CHEVROLET
Mfg Campaign: 11620359
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
General Motors, Llc
Campaign: 11617858 Other
Oct 3, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The rear/front camera sometimes stop working or froze and have to turn off the car, to reset, usually happens when it rains

Corrective Action:

The rear/front camera sometimes stop working or froze and have to turn off the car, to reset, usually happens when it rains

Additional Notes:

The rear/front camera sometimes stop working or froze and have to turn off the car, to reset, usually happens when it rains

Manufacturer: CHEVROLET
Mfg Campaign: 11617858
Notice Date: Oct 3, 2024
Recall Date: Oct 3, 2024
General Motors, Llc
Campaign: 11615726 Other
Sep 21, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The cameras for the 360° view, front to sides and back, keep going out. It's been a repair now five times and it still came back. The dealership is running out of ideas of what to do to fix this. I think it's just a known issue that they can't seem to fix. The main issue is the front camera goes out completely and then on mine, the left side camera goes out and is just black where the front camera will be green and not functioning. I think the module that processes data isn't properly made to handle the amount of video inputs coming in and it bugs out. It seems that it's worse when the temperature swing is too much. Currently it's the temperature of hot above 90° the car gets very warm obviously.

Corrective Action:

The cameras for the 360° view, front to sides and back, keep going out. It's been a repair now five times and it still came back. The dealership is running out of ideas of what to do to fix this. I think it's just a known issue that they can't seem to fix. The main issue is the front camera goes out completely and then on mine, the left side camera goes out and is just black where the front camera will be green and not functioning. I think the module that processes data isn't properly made to handle the amount of video inputs coming in and it bugs out. It seems that it's worse when the temperature swing is too much. Currently it's the temperature of hot above 90° the car gets very warm obviously.

Additional Notes:

The cameras for the 360° view, front to sides and back, keep going out. It's been a repair now five times and it still came back. The dealership is running out of ideas of what to do to fix this. I think it's just a known issue that they can't seem to fix. The main issue is the front camera goes out completely and then on mine, the left side camera goes out and is just black where the front camera will be green and not functioning. I think the module that processes data isn't properly made to handle the amount of video inputs coming in and it bugs out. It seems that it's worse when the temperature swing is too much. Currently it's the temperature of hot above 90° the car gets very warm obviously.

Manufacturer: CHEVROLET
Mfg Campaign: 11615726
Notice Date: Sep 21, 2024
Recall Date: Sep 21, 2024
General Motors, Llc
Campaign: 11615728 Other
Sep 21, 2024
Defect Description:

STEERING

Potential Consequences:

Pulls to the right when accelerating too much. Even after alignment.

Corrective Action:

Pulls to the right when accelerating too much. Even after alignment.

Additional Notes:

Pulls to the right when accelerating too much. Even after alignment.

Manufacturer: CHEVROLET
Mfg Campaign: 11615728
Notice Date: Sep 21, 2024
Recall Date: Sep 21, 2024
General Motors, Llc
Campaign: 11615685 Other
Sep 20, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

Corrective Action:

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

Additional Notes:

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

Manufacturer: CHEVROLET
Mfg Campaign: 11615685
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
General Motors, Llc
Campaign: 11615685 Other
Sep 20, 2024
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

Corrective Action:

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

Additional Notes:

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

Manufacturer: CHEVROLET
Mfg Campaign: 11615685
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
General Motors, Llc
Campaign: 11615685 Other
Sep 20, 2024
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

Corrective Action:

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

Additional Notes:

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

Manufacturer: CHEVROLET
Mfg Campaign: 11615685
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
General Motors, Llc
Campaign: 11613225 Other
Sep 7, 2024
Defect Description:

STEERING

Potential Consequences:

The steering wheel does not return to the center on its own and keep stuck in which direction it is turned. The steering wheel also produces types of clunking noises when the car is standing or at a slow speed, and if you move the steering wheel left and right, it gives clunk clang clank clunk noise. it is very much a safety issue and can create a big accident. I have not taken it to the dealer, but will make an appointment to see what the dealer says. It’s been like this for over a month but now it’s getting a little louder

Corrective Action:

The steering wheel does not return to the center on its own and keep stuck in which direction it is turned. The steering wheel also produces types of clunking noises when the car is standing or at a slow speed, and if you move the steering wheel left and right, it gives clunk clang clank clunk noise. it is very much a safety issue and can create a big accident. I have not taken it to the dealer, but will make an appointment to see what the dealer says. It’s been like this for over a month but now it’s getting a little louder

Additional Notes:

The steering wheel does not return to the center on its own and keep stuck in which direction it is turned. The steering wheel also produces types of clunking noises when the car is standing or at a slow speed, and if you move the steering wheel left and right, it gives clunk clang clank clunk noise. it is very much a safety issue and can create a big accident. I have not taken it to the dealer, but will make an appointment to see what the dealer says. It’s been like this for over a month but now it’s getting a little louder

Manufacturer: CHEVROLET
Mfg Campaign: 11613225
Notice Date: Sep 7, 2024
Recall Date: Sep 7, 2024
General Motors, Llc
Campaign: 11611119 Other
Aug 27, 2024
Defect Description:

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Potential Consequences:

The contact owns a 2020 Chevrolet Bolt EV. The contact stated while driving approximately 4 MPH and exiting the driveway, the check engine warning light and the check gear shifter warning light was illuminated. The contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed, and the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact was able to drive the vehicle to the same dealer who diagnosed the vehicle and determined that the negative 12V battery cable had short circuited and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.

Corrective Action:

The contact owns a 2020 Chevrolet Bolt EV. The contact stated while driving approximately 4 MPH and exiting the driveway, the check engine warning light and the check gear shifter warning light was illuminated. The contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed, and the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact was able to drive the vehicle to the same dealer who diagnosed the vehicle and determined that the negative 12V battery cable had short circuited and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.

Additional Notes:

The contact owns a 2020 Chevrolet Bolt EV. The contact stated while driving approximately 4 MPH and exiting the driveway, the check engine warning light and the check gear shifter warning light was illuminated. The contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed, and the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact was able to drive the vehicle to the same dealer who diagnosed the vehicle and determined that the negative 12V battery cable had short circuited and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11611119
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
General Motors, Llc
Campaign: 11609307 Other
Aug 19, 2024
Defect Description:

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: CHEVROLET
Mfg Campaign: 11609307
Notice Date: Aug 19, 2024
Recall Date: Aug 19, 2024
General Motors, Llc
Campaign: 11609307 Other
Aug 19, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: CHEVROLET
Mfg Campaign: 11609307
Notice Date: Aug 19, 2024
Recall Date: Aug 19, 2024

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