Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242470160
Recall Date: Oct 31, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242443000
Recall Date: Jun 27, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232421970
Recall Date: Dec 14, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222383790
Recall Date: Dec 15, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212345940
Recall Date: Aug 20, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV vehicles. These vehicles may have an improperly cast front left brake caliper that can fracture during a high-pressure braking event.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321400
Recall Date: Dec 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A202298320
Recall Date: Mar 26, 2020
Consumer Complaints
215 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Although the NHTSA website now reports that my vehicle is longer the subject of a safety recall, NHTSA Campaign Number 21V650000 was not resolved by the software update that Chevrolet installed on my vehicle on June 26, 2023. The high voltage battery on my car failed only 65 miles after the new software was installed. When the newly installed software detected a problem with my car's high voltage battery, the driver information screen on the car's instrument panel advised me that "propulsion power is reduced" and "service vehicle soon." That prompted me to return to my dealer's service department. The dealer that sold me the car and performed the "reprogram field action multimodules coordinated sequence" on June 26 informed me on July 10 that the high voltage battery needs replacement and cannot now be recharged. However, neither the dealer nor Chevrolet can specify a date by which the required battery replacement can and will be completed. I have been told that necessary replacement parts will not be available for "weeks or months." In my case, Chevrolet addressed the risk of fire that prompted NHTSA Campaign Number 21V650000 by confirming the problem and then rendering my car inoperable. I do not believe that NHTSA would consider that an effective response to the recall.
Corrective Action:
Although the NHTSA website now reports that my vehicle is longer the subject of a safety recall, NHTSA Campaign Number 21V650000 was not resolved by the software update that Chevrolet installed on my vehicle on June 26, 2023. The high voltage battery on my car failed only 65 miles after the new software was installed. When the newly installed software detected a problem with my car's high voltage battery, the driver information screen on the car's instrument panel advised me that "propulsion power is reduced" and "service vehicle soon." That prompted me to return to my dealer's service department. The dealer that sold me the car and performed the "reprogram field action multimodules coordinated sequence" on June 26 informed me on July 10 that the high voltage battery needs replacement and cannot now be recharged. However, neither the dealer nor Chevrolet can specify a date by which the required battery replacement can and will be completed. I have been told that necessary replacement parts will not be available for "weeks or months." In my case, Chevrolet addressed the risk of fire that prompted NHTSA Campaign Number 21V650000 by confirming the problem and then rendering my car inoperable. I do not believe that NHTSA would consider that an effective response to the recall.
Additional Notes:
Although the NHTSA website now reports that my vehicle is longer the subject of a safety recall, NHTSA Campaign Number 21V650000 was not resolved by the software update that Chevrolet installed on my vehicle on June 26, 2023. The high voltage battery on my car failed only 65 miles after the new software was installed. When the newly installed software detected a problem with my car's high voltage battery, the driver information screen on the car's instrument panel advised me that "propulsion power is reduced" and "service vehicle soon." That prompted me to return to my dealer's service department. The dealer that sold me the car and performed the "reprogram field action multimodules coordinated sequence" on June 26 informed me on July 10 that the high voltage battery needs replacement and cannot now be recharged. However, neither the dealer nor Chevrolet can specify a date by which the required battery replacement can and will be completed. I have been told that necessary replacement parts will not be available for "weeks or months." In my case, Chevrolet addressed the risk of fire that prompted NHTSA Campaign Number 21V650000 by confirming the problem and then rendering my car inoperable. I do not believe that NHTSA would consider that an effective response to the recall.
Mfg Campaign: 11533046
Recall Date: Jul 18, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that recently a software update limiting the charging capacity of the battery was performed. The contact stated that the software update was not sufficient to satisfy the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that recently a software update limiting the charging capacity of the battery was performed. The contact stated that the software update was not sufficient to satisfy the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that recently a software update limiting the charging capacity of the battery was performed. The contact stated that the software update was not sufficient to satisfy the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11526968
Recall Date: Jun 14, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11525792
Recall Date: Jun 7, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electric System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electric System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electric System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11524996
Recall Date: Jun 2, 2023
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electric System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electric System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electric System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11524996
Recall Date: Jun 2, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electric System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electric System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electric System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11524996
Recall Date: Jun 2, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It has been 21 months and I still have not received a new battery for this Chevy Bolt.
Corrective Action:
It has been 21 months and I still have not received a new battery for this Chevy Bolt.
Additional Notes:
It has been 21 months and I still have not received a new battery for this Chevy Bolt.
Mfg Campaign: 11523962
Recall Date: May 26, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Why is GM allowed to wait years to fix EV recalls that can kill people or burn down homes.
Corrective Action:
Why is GM allowed to wait years to fix EV recalls that can kill people or burn down homes.
Additional Notes:
Why is GM allowed to wait years to fix EV recalls that can kill people or burn down homes.
Mfg Campaign: 11520263
Recall Date: May 3, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11520319
Recall Date: May 3, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2020 Bolt has been under recall for three years due a serious safety issue. The batteries can catch fire and burn up my car and the surrounding area. Seems very serious? GM knew this before they even sold me my car as the earlier versions had also been recalled. It is also hard to believe that with GM selling thousands of new Bolts every year that batteries for the repair are still not available, after well over 3 years. And with the discontinuation of the Bolt, batteries should now be plentiful. What is a reasonable time to wait for a major manufacturer to repair a serious safety issue? 5 years? 10 years? Obviously over 3 years isn't enough.....
Corrective Action:
My 2020 Bolt has been under recall for three years due a serious safety issue. The batteries can catch fire and burn up my car and the surrounding area. Seems very serious? GM knew this before they even sold me my car as the earlier versions had also been recalled. It is also hard to believe that with GM selling thousands of new Bolts every year that batteries for the repair are still not available, after well over 3 years. And with the discontinuation of the Bolt, batteries should now be plentiful. What is a reasonable time to wait for a major manufacturer to repair a serious safety issue? 5 years? 10 years? Obviously over 3 years isn't enough.....
Additional Notes:
My 2020 Bolt has been under recall for three years due a serious safety issue. The batteries can catch fire and burn up my car and the surrounding area. Seems very serious? GM knew this before they even sold me my car as the earlier versions had also been recalled. It is also hard to believe that with GM selling thousands of new Bolts every year that batteries for the repair are still not available, after well over 3 years. And with the discontinuation of the Bolt, batteries should now be plentiful. What is a reasonable time to wait for a major manufacturer to repair a serious safety issue? 5 years? 10 years? Obviously over 3 years isn't enough.....
Mfg Campaign: 11520058
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11519911
Recall Date: May 1, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11519317
Recall Date: Apr 27, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11518918
Recall Date: Apr 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11518249
Recall Date: Apr 21, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My battery still has an open recall replacement since August of 2021 and every time I call GM to inquire about the availability of a replacement they just tell me it's not available yet. I do not consider this being handled in a timely manner and that's my complaint. I don't understand how they are allowed to sell new Bolt EV's and EUV's without having replaced current owners batteries yet, it's been over a year and a half now. The suggested remedy was to limit charging to 90% and park outside away from other vehicles and structures which was an incredible burden in practice. In the meantime they issued a software patch that limited charging to 80% which further reduced usefulness of driving car any longer distances and especially in winter cold temperatures range is greatly impacted.
Corrective Action:
My battery still has an open recall replacement since August of 2021 and every time I call GM to inquire about the availability of a replacement they just tell me it's not available yet. I do not consider this being handled in a timely manner and that's my complaint. I don't understand how they are allowed to sell new Bolt EV's and EUV's without having replaced current owners batteries yet, it's been over a year and a half now. The suggested remedy was to limit charging to 90% and park outside away from other vehicles and structures which was an incredible burden in practice. In the meantime they issued a software patch that limited charging to 80% which further reduced usefulness of driving car any longer distances and especially in winter cold temperatures range is greatly impacted.
Additional Notes:
My battery still has an open recall replacement since August of 2021 and every time I call GM to inquire about the availability of a replacement they just tell me it's not available yet. I do not consider this being handled in a timely manner and that's my complaint. I don't understand how they are allowed to sell new Bolt EV's and EUV's without having replaced current owners batteries yet, it's been over a year and a half now. The suggested remedy was to limit charging to 90% and park outside away from other vehicles and structures which was an incredible burden in practice. In the meantime they issued a software patch that limited charging to 80% which further reduced usefulness of driving car any longer distances and especially in winter cold temperatures range is greatly impacted.
Mfg Campaign: 11514357
Recall Date: Mar 29, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that they would like their complaint removed. GM has been addressing the battery issue. The only complaint that the contact stated was that the issue took two years to fix.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that they would like their complaint removed. GM has been addressing the battery issue. The only complaint that the contact stated was that the issue took two years to fix.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that they would like their complaint removed. GM has been addressing the battery issue. The only complaint that the contact stated was that the issue took two years to fix.
Mfg Campaign: 11512999
Recall Date: Mar 21, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
We are a municipally owned electric utility. We were notified of GM safety recall N222383791 on January 26, 2023, we have been unable to use our EV Chevy Bolt since that date due to the fact that this vehicle is driven by employees and we do not want to be liable if injury occurs. As of 3/20/23, the EV Concierge told us that the part is not available yet. We need a solution soon.
Corrective Action:
We are a municipally owned electric utility. We were notified of GM safety recall N222383791 on January 26, 2023, we have been unable to use our EV Chevy Bolt since that date due to the fact that this vehicle is driven by employees and we do not want to be liable if injury occurs. As of 3/20/23, the EV Concierge told us that the part is not available yet. We need a solution soon.
Additional Notes:
We are a municipally owned electric utility. We were notified of GM safety recall N222383791 on January 26, 2023, we have been unable to use our EV Chevy Bolt since that date due to the fact that this vehicle is driven by employees and we do not want to be liable if injury occurs. As of 3/20/23, the EV Concierge told us that the part is not available yet. We need a solution soon.
Mfg Campaign: 11512790
Recall Date: Mar 20, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I live in New England and when we get close to the end of winter when it still snows and the roads begin to thaw some, they typically become pothole utopia. I was driving my car at night with the highbeams on when I hit a fairly decent sized pothole (1/4 wheel sized, 6-12inches deep) at a speed of 35-40mph. The impact was typical of a pothole of that magnitude (complete compression of front strut, little hop) and it knocked out the front highbeams on the side of the impact. The highbeams on the car are a bi-xenon HID projector system, which has a mechanically actuated shutter in the projector housing contained within the headlamp assembly. The mechanically actuated shutter is controlled by a spring loaded rotating bearing system with an ovoid control end which connects to a rotating L-shaped peice of metal via a hole in the ovoid connector. The force of the impact caused the solenoids metal peice to come out of the shutter control end, preventing the actuating solenoid from actuating the shutter. I believe this is a very poor design, as it's clearly not rated to take routine impacts. This issue caused my vehicle to fail a state saftey inspection and the reccomened repair was a total replacement of the headlamp assembly to the tune of $1,100 + labor because the headlamp shipped sealed. Nothing is in place in the assembly to keep the solenoid pin attached to the shutter control arm. I ended up being able to repair the projector assembly myself, using a tar/ gum like substance in the hole on the ovoid control arm hole to hold the solenoid arm in place.
Corrective Action:
I live in New England and when we get close to the end of winter when it still snows and the roads begin to thaw some, they typically become pothole utopia. I was driving my car at night with the highbeams on when I hit a fairly decent sized pothole (1/4 wheel sized, 6-12inches deep) at a speed of 35-40mph. The impact was typical of a pothole of that magnitude (complete compression of front strut, little hop) and it knocked out the front highbeams on the side of the impact. The highbeams on the car are a bi-xenon HID projector system, which has a mechanically actuated shutter in the projector housing contained within the headlamp assembly. The mechanically actuated shutter is controlled by a spring loaded rotating bearing system with an ovoid control end which connects to a rotating L-shaped peice of metal via a hole in the ovoid connector. The force of the impact caused the solenoids metal peice to come out of the shutter control end, preventing the actuating solenoid from actuating the shutter. I believe this is a very poor design, as it's clearly not rated to take routine impacts. This issue caused my vehicle to fail a state saftey inspection and the reccomened repair was a total replacement of the headlamp assembly to the tune of $1,100 + labor because the headlamp shipped sealed. Nothing is in place in the assembly to keep the solenoid pin attached to the shutter control arm. I ended up being able to repair the projector assembly myself, using a tar/ gum like substance in the hole on the ovoid control arm hole to hold the solenoid arm in place.
Additional Notes:
I live in New England and when we get close to the end of winter when it still snows and the roads begin to thaw some, they typically become pothole utopia. I was driving my car at night with the highbeams on when I hit a fairly decent sized pothole (1/4 wheel sized, 6-12inches deep) at a speed of 35-40mph. The impact was typical of a pothole of that magnitude (complete compression of front strut, little hop) and it knocked out the front highbeams on the side of the impact. The highbeams on the car are a bi-xenon HID projector system, which has a mechanically actuated shutter in the projector housing contained within the headlamp assembly. The mechanically actuated shutter is controlled by a spring loaded rotating bearing system with an ovoid control end which connects to a rotating L-shaped peice of metal via a hole in the ovoid connector. The force of the impact caused the solenoids metal peice to come out of the shutter control end, preventing the actuating solenoid from actuating the shutter. I believe this is a very poor design, as it's clearly not rated to take routine impacts. This issue caused my vehicle to fail a state saftey inspection and the reccomened repair was a total replacement of the headlamp assembly to the tune of $1,100 + labor because the headlamp shipped sealed. Nothing is in place in the assembly to keep the solenoid pin attached to the shutter control arm. I ended up being able to repair the projector assembly myself, using a tar/ gum like substance in the hole on the ovoid control arm hole to hold the solenoid arm in place.
Mfg Campaign: 11512296
Recall Date: Mar 17, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The high voltage battery has a possible defect that can cause the car to burst into flame without warning. December 2020 - 2020 Chevy bolt purchased with open recall on Chevy Bolt batteries February 2021 - Received letter from GM that the newly purchased car is dangerous and must not be parked inside nor used for more then 50% of it's range [no contact from GM or the local dealer for over 2 years on satisfying the recall] March - 2023 - Contacted the local GM dealer and was told not to contact them again until I get a second letter from GM stating they can repair the defect March 2023 - Contacted GM directly and was handed off to a California specific agent. The agent was clear - There is no repair for this recall at this time. I now have a car that is approaching 3 years old labeled as dangerous by GM and the NHTA yet there remains no timeline for repair or remediation. It is unacceptable to have a continuing known danger to the owner and public at large for years with no remediation and no remediation timeline.
Corrective Action:
The high voltage battery has a possible defect that can cause the car to burst into flame without warning. December 2020 - 2020 Chevy bolt purchased with open recall on Chevy Bolt batteries February 2021 - Received letter from GM that the newly purchased car is dangerous and must not be parked inside nor used for more then 50% of it's range [no contact from GM or the local dealer for over 2 years on satisfying the recall] March - 2023 - Contacted the local GM dealer and was told not to contact them again until I get a second letter from GM stating they can repair the defect March 2023 - Contacted GM directly and was handed off to a California specific agent. The agent was clear - There is no repair for this recall at this time. I now have a car that is approaching 3 years old labeled as dangerous by GM and the NHTA yet there remains no timeline for repair or remediation. It is unacceptable to have a continuing known danger to the owner and public at large for years with no remediation and no remediation timeline.
Additional Notes:
The high voltage battery has a possible defect that can cause the car to burst into flame without warning. December 2020 - 2020 Chevy bolt purchased with open recall on Chevy Bolt batteries February 2021 - Received letter from GM that the newly purchased car is dangerous and must not be parked inside nor used for more then 50% of it's range [no contact from GM or the local dealer for over 2 years on satisfying the recall] March - 2023 - Contacted the local GM dealer and was told not to contact them again until I get a second letter from GM stating they can repair the defect March 2023 - Contacted GM directly and was handed off to a California specific agent. The agent was clear - There is no repair for this recall at this time. I now have a car that is approaching 3 years old labeled as dangerous by GM and the NHTA yet there remains no timeline for repair or remediation. It is unacceptable to have a continuing known danger to the owner and public at large for years with no remediation and no remediation timeline.
Mfg Campaign: 11512290
Recall Date: Mar 16, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notifications of NHTSA Campaign Numbers: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. The contact was unable to take possession of the vehicle due to the parts not being available for the recall repair. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notifications of NHTSA Campaign Numbers: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. The contact was unable to take possession of the vehicle due to the parts not being available for the recall repair. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Chevrolet Bolt EV. The contact received notifications of NHTSA Campaign Numbers: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. The contact was unable to take possession of the vehicle due to the parts not being available for the recall repair. VIN tool confirms parts not available.
Mfg Campaign: 11511189
Recall Date: Mar 10, 2023
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