CHEVROLET BOLT EV 2021

Complete listing of complaints and recalls for this vehicle

89
Complaints
10
Recalls

Complaints & Recalls

89 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 24V812000 SAFETY RECALL
107 Vehicles Affected
Recall Date: Oct 31, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.

Potential Risk:
A battery fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N242470160
Notice Date: Dec 3, 2024
Recall Date: Oct 31, 2024
General Motors, Llc
NHTSA Campaign: 24V481000 SAFETY RECALL
72 Vehicles Affected
Recall Date: Jun 27, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.

Potential Risk:
A battery fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N242443000
Notice Date: Aug 1, 2024
Recall Date: Jun 27, 2024
General Motors, Llc
NHTSA Campaign: 23V845000 SAFETY RECALL
6.8K Vehicles Affected
Recall Date: Dec 14, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Potential Risk:
A fire increases the risk of injury.
FREE Recall Solution:
Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N232421970
Notice Date: Jan 24, 2024
Recall Date: Dec 14, 2023
General Motors, Llc
NHTSA Campaign: 22V930000 SAFETY RECALL
111.2K Vehicles Affected
Recall Date: Dec 15, 2022
Safety Issue:

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Potential Risk:
A vehicle fire can increase the risk of injury.
FREE Recall Solution:
Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N222383790
Notice Date: Jan 23, 2023
Recall Date: Dec 15, 2022
General Motors, Llc
NHTSA Campaign: 21V650000 SAFETY RECALL
52.4K Vehicles Affected
Recall Date: Aug 20, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

Potential Risk:
A battery fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212345940
Notice Date: Oct 1, 2021
Recall Date: Aug 20, 2021

Consumer Complaints

89 Complaints
General Motors, Llc
Campaign: 11523415 Other
May 23, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Chevrolet Bolt EV. The contact stated that he was made aware that the VIN was included in NHTSA Campaign Number: 21V650000 (Electrical System) upon research; however, the dealer was contacted and confirmed that the parts were not yet available for recall repair. The contact was informed that parts were available at another location. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue by the dealer and the contact was informed that there was no response. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Chevrolet Bolt EV. The contact stated that he was made aware that the VIN was included in NHTSA Campaign Number: 21V650000 (Electrical System) upon research; however, the dealer was contacted and confirmed that the parts were not yet available for recall repair. The contact was informed that parts were available at another location. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue by the dealer and the contact was informed that there was no response. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Chevrolet Bolt EV. The contact stated that he was made aware that the VIN was included in NHTSA Campaign Number: 21V650000 (Electrical System) upon research; however, the dealer was contacted and confirmed that the parts were not yet available for recall repair. The contact was informed that parts were available at another location. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue by the dealer and the contact was informed that there was no response. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: CHEVROLET
Mfg Campaign: 11523415
Notice Date: May 23, 2023
Recall Date: May 23, 2023
General Motors, Llc
Campaign: 11518627 Other
Apr 24, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The "High Voltage Battery May Melt or Burn" recall for my vehicle (2021 Bolt EV) still says "Remedy not yet available" 20 months after the recall was issued. This is unacceptable to not have a solution after this amount of time. Furthermore, Chevrolet is now misrepresenting the recall at their own website as "Incomplete", instead of the correct "Incomplete, Remedy not available" (at https://www.chevrolet.com/ownercenter/recalls?vin=<insert VIN> ). I recently took my vehicle to have it repaired and they only offered me the repair for another fire-causing recall (seatbelt pretensioner), I couldn't even select this recall for repair.

Corrective Action:

The "High Voltage Battery May Melt or Burn" recall for my vehicle (2021 Bolt EV) still says "Remedy not yet available" 20 months after the recall was issued. This is unacceptable to not have a solution after this amount of time. Furthermore, Chevrolet is now misrepresenting the recall at their own website as "Incomplete", instead of the correct "Incomplete, Remedy not available" (at https://www.chevrolet.com/ownercenter/recalls?vin=<insert VIN> ). I recently took my vehicle to have it repaired and they only offered me the repair for another fire-causing recall (seatbelt pretensioner), I couldn't even select this recall for repair.

Additional Notes:

The "High Voltage Battery May Melt or Burn" recall for my vehicle (2021 Bolt EV) still says "Remedy not yet available" 20 months after the recall was issued. This is unacceptable to not have a solution after this amount of time. Furthermore, Chevrolet is now misrepresenting the recall at their own website as "Incomplete", instead of the correct "Incomplete, Remedy not available" (at https://www.chevrolet.com/ownercenter/recalls?vin=<insert VIN> ). I recently took my vehicle to have it repaired and they only offered me the repair for another fire-causing recall (seatbelt pretensioner), I couldn't even select this recall for repair.

Manufacturer: CHEVROLET
Mfg Campaign: 11518627
Notice Date: Apr 24, 2023
Recall Date: Apr 24, 2023
General Motors, Llc
Campaign: 11508146 Other
Feb 20, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Chevrolet issued a recall for our 2021 Bolt, Manufacturer Recall Number N212345940 NHTSA Recall Number 21V650 over a year ago. At the time of the recall issue in late 2021, we were told to bring in the car for service that would reduce the risk of fire by lowering the charge capacity to 80%. We did so and were told that the actual battery module replacement would be "any day now." We have contacted the Chevrolet EV Concierge (833-382-4389) several times over the past year, including today, Feb. 20, and each time we were told that the recall service would happen "soon," and that there was no way to estimate when it would occur. We have been told that the 2020-2022 models had recall service started in August 2021, proceeding "in batches." As it has been about 15 months since the recall was issued, we suspect that Chevrolet has no intention of performing this service in a timely fashion. We do not know the probability of a fire. We do not know when the full charge capacity will be restored, and this has constrained our ability to travel. Has NHTSA imposed a deadline or guideline for the recall completion? What is a reasonable time frame for a recall of this magnitude? 1 year? 3? 5? 10? As a car owner, 1 year would appear to be reasonable. However, we have little ability to hold Chevrolet to a reasonable standard and no knowledge of what percentage of the cars are done. We appeal to NHTSA to hold Chevrolet to a reasonable standard. Thank you for your time.

Corrective Action:

Chevrolet issued a recall for our 2021 Bolt, Manufacturer Recall Number N212345940 NHTSA Recall Number 21V650 over a year ago. At the time of the recall issue in late 2021, we were told to bring in the car for service that would reduce the risk of fire by lowering the charge capacity to 80%. We did so and were told that the actual battery module replacement would be "any day now." We have contacted the Chevrolet EV Concierge (833-382-4389) several times over the past year, including today, Feb. 20, and each time we were told that the recall service would happen "soon," and that there was no way to estimate when it would occur. We have been told that the 2020-2022 models had recall service started in August 2021, proceeding "in batches." As it has been about 15 months since the recall was issued, we suspect that Chevrolet has no intention of performing this service in a timely fashion. We do not know the probability of a fire. We do not know when the full charge capacity will be restored, and this has constrained our ability to travel. Has NHTSA imposed a deadline or guideline for the recall completion? What is a reasonable time frame for a recall of this magnitude? 1 year? 3? 5? 10? As a car owner, 1 year would appear to be reasonable. However, we have little ability to hold Chevrolet to a reasonable standard and no knowledge of what percentage of the cars are done. We appeal to NHTSA to hold Chevrolet to a reasonable standard. Thank you for your time.

Additional Notes:

Chevrolet issued a recall for our 2021 Bolt, Manufacturer Recall Number N212345940 NHTSA Recall Number 21V650 over a year ago. At the time of the recall issue in late 2021, we were told to bring in the car for service that would reduce the risk of fire by lowering the charge capacity to 80%. We did so and were told that the actual battery module replacement would be "any day now." We have contacted the Chevrolet EV Concierge (833-382-4389) several times over the past year, including today, Feb. 20, and each time we were told that the recall service would happen "soon," and that there was no way to estimate when it would occur. We have been told that the 2020-2022 models had recall service started in August 2021, proceeding "in batches." As it has been about 15 months since the recall was issued, we suspect that Chevrolet has no intention of performing this service in a timely fashion. We do not know the probability of a fire. We do not know when the full charge capacity will be restored, and this has constrained our ability to travel. Has NHTSA imposed a deadline or guideline for the recall completion? What is a reasonable time frame for a recall of this magnitude? 1 year? 3? 5? 10? As a car owner, 1 year would appear to be reasonable. However, we have little ability to hold Chevrolet to a reasonable standard and no knowledge of what percentage of the cars are done. We appeal to NHTSA to hold Chevrolet to a reasonable standard. Thank you for your time.

Manufacturer: CHEVROLET
Mfg Campaign: 11508146
Notice Date: Feb 20, 2023
Recall Date: Feb 20, 2023
General Motors, Llc
Campaign: 11505975 Other
Feb 7, 2023
Defect Description:

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Consequences:

2021 CHEVROLET BOLT EV. CONSUMER WRITES IN REGARD TO BATTERY RECALL.

Corrective Action:

2021 CHEVROLET BOLT EV. CONSUMER WRITES IN REGARD TO BATTERY RECALL.

Additional Notes:

2021 CHEVROLET BOLT EV. CONSUMER WRITES IN REGARD TO BATTERY RECALL.

Manufacturer: CHEVROLET
Mfg Campaign: 11505975
Notice Date: Feb 7, 2023
Recall Date: Feb 7, 2023
General Motors, Llc
Campaign: 11503973 Other
Jan 27, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: CHEVROLET
Mfg Campaign: 11503973
Notice Date: Jan 27, 2023
Recall Date: Jan 27, 2023
General Motors, Llc
Campaign: 11503973 Other
Jan 27, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: CHEVROLET
Mfg Campaign: 11503973
Notice Date: Jan 27, 2023
Recall Date: Jan 27, 2023
General Motors, Llc
Campaign: 11503973 Other
Jan 27, 2023
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: CHEVROLET
Mfg Campaign: 11503973
Notice Date: Jan 27, 2023
Recall Date: Jan 27, 2023
General Motors, Llc
Campaign: 11500599 Other
Jan 7, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The recall is not yet completed on the battery after more than a year. The range of my car is limited severely since I can neither charge the battery completely nor let the charge decline below about 30%, essentially reducing the range to 60% of what was promised. This is a known issue and GM has had plenty of time to fix it. I have contacted the dealer on many occasions and they have not been at all helpful.

Corrective Action:

The recall is not yet completed on the battery after more than a year. The range of my car is limited severely since I can neither charge the battery completely nor let the charge decline below about 30%, essentially reducing the range to 60% of what was promised. This is a known issue and GM has had plenty of time to fix it. I have contacted the dealer on many occasions and they have not been at all helpful.

Additional Notes:

The recall is not yet completed on the battery after more than a year. The range of my car is limited severely since I can neither charge the battery completely nor let the charge decline below about 30%, essentially reducing the range to 60% of what was promised. This is a known issue and GM has had plenty of time to fix it. I have contacted the dealer on many occasions and they have not been at all helpful.

Manufacturer: CHEVROLET
Mfg Campaign: 11500599
Notice Date: Jan 7, 2023
Recall Date: Jan 7, 2023
General Motors, Llc
Campaign: 11499254 Other
Dec 28, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: CHEVROLET
Mfg Campaign: 11499254
Notice Date: Dec 28, 2022
Recall Date: Dec 28, 2022
General Motors, Llc
Campaign: 11498243 Other
Dec 20, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I received an email notifying me of a safety recall related to the propulsion battery on July 26, 2021. This notice did not offer an opportunity to schedule a repair. I have contacted my dealer periodically requesting a repair. On November 25, 2022, I received a text message specifying Recall # N212345941, which corresponds with a propulsion battery replacement. This text, and a subsequent notice by mail, offered my first opportunity to schedule the battery replacement. My local dealer is not authorized to make the repair. I have contacted a dealer authorized to make the repair, 70 miles away, and I am awaiting notice that the replacement battery is available to install. The delay in offering this repair has been unreasonable, and unsafe. Because my daily commute is long, mountainous, cold, and windy, I cannot safely limit my battery charge in the manner instructed in the initial recall notice. I have relied on the express warranty indicating I will be able to charge the propulsion battery to 100 percent, and I believe the sequence of recalls and delayed repair constitute a breach of express warranty, and a breach of an implied warranty of merchantability. This manufacturer should be systematically compensating its customers for supplying an inherently dangerous defective product, and for failing to repair the unsafe condition in a timely fashion. The defective propulsion battery has placed me and my family (and my passengers and neighbors) at risk of death due to fire and toxic smoke inhalation in the vehicle and in my driveway and attached garage. NHTSA should investigate both the deadly defect and the unnecessary and unreasonable delay in the repair offered by the manufacturer, and impose proper penalties. I will be pleased to participate in your investigation and provide any information you need, including testimony and other evidence. You should be aware I entered into a settlement agreement with GM to buy back a defective 2019 BoltEV (VIN 1G1FY6S07K4107084).

Corrective Action:

I received an email notifying me of a safety recall related to the propulsion battery on July 26, 2021. This notice did not offer an opportunity to schedule a repair. I have contacted my dealer periodically requesting a repair. On November 25, 2022, I received a text message specifying Recall # N212345941, which corresponds with a propulsion battery replacement. This text, and a subsequent notice by mail, offered my first opportunity to schedule the battery replacement. My local dealer is not authorized to make the repair. I have contacted a dealer authorized to make the repair, 70 miles away, and I am awaiting notice that the replacement battery is available to install. The delay in offering this repair has been unreasonable, and unsafe. Because my daily commute is long, mountainous, cold, and windy, I cannot safely limit my battery charge in the manner instructed in the initial recall notice. I have relied on the express warranty indicating I will be able to charge the propulsion battery to 100 percent, and I believe the sequence of recalls and delayed repair constitute a breach of express warranty, and a breach of an implied warranty of merchantability. This manufacturer should be systematically compensating its customers for supplying an inherently dangerous defective product, and for failing to repair the unsafe condition in a timely fashion. The defective propulsion battery has placed me and my family (and my passengers and neighbors) at risk of death due to fire and toxic smoke inhalation in the vehicle and in my driveway and attached garage. NHTSA should investigate both the deadly defect and the unnecessary and unreasonable delay in the repair offered by the manufacturer, and impose proper penalties. I will be pleased to participate in your investigation and provide any information you need, including testimony and other evidence. You should be aware I entered into a settlement agreement with GM to buy back a defective 2019 BoltEV (VIN 1G1FY6S07K4107084).

Additional Notes:

I received an email notifying me of a safety recall related to the propulsion battery on July 26, 2021. This notice did not offer an opportunity to schedule a repair. I have contacted my dealer periodically requesting a repair. On November 25, 2022, I received a text message specifying Recall # N212345941, which corresponds with a propulsion battery replacement. This text, and a subsequent notice by mail, offered my first opportunity to schedule the battery replacement. My local dealer is not authorized to make the repair. I have contacted a dealer authorized to make the repair, 70 miles away, and I am awaiting notice that the replacement battery is available to install. The delay in offering this repair has been unreasonable, and unsafe. Because my daily commute is long, mountainous, cold, and windy, I cannot safely limit my battery charge in the manner instructed in the initial recall notice. I have relied on the express warranty indicating I will be able to charge the propulsion battery to 100 percent, and I believe the sequence of recalls and delayed repair constitute a breach of express warranty, and a breach of an implied warranty of merchantability. This manufacturer should be systematically compensating its customers for supplying an inherently dangerous defective product, and for failing to repair the unsafe condition in a timely fashion. The defective propulsion battery has placed me and my family (and my passengers and neighbors) at risk of death due to fire and toxic smoke inhalation in the vehicle and in my driveway and attached garage. NHTSA should investigate both the deadly defect and the unnecessary and unreasonable delay in the repair offered by the manufacturer, and impose proper penalties. I will be pleased to participate in your investigation and provide any information you need, including testimony and other evidence. You should be aware I entered into a settlement agreement with GM to buy back a defective 2019 BoltEV (VIN 1G1FY6S07K4107084).

Manufacturer: CHEVROLET
Mfg Campaign: 11498243
Notice Date: Dec 20, 2022
Recall Date: Dec 20, 2022
General Motors, Llc
Campaign: 11497426 Other
Dec 14, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: CHEVROLET
Mfg Campaign: 11497426
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022
General Motors, Llc
Campaign: 11489987 Other
Oct 19, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

This vehicle left me on sept 13 in the middle of the freeway bc it lost propulsion. I had plenty of charge and all of a sudden my charge was gone. The car wouldn’t speed up. Had to pull over and wait 4 hours for tow truck.

Corrective Action:

This vehicle left me on sept 13 in the middle of the freeway bc it lost propulsion. I had plenty of charge and all of a sudden my charge was gone. The car wouldn’t speed up. Had to pull over and wait 4 hours for tow truck.

Additional Notes:

This vehicle left me on sept 13 in the middle of the freeway bc it lost propulsion. I had plenty of charge and all of a sudden my charge was gone. The car wouldn’t speed up. Had to pull over and wait 4 hours for tow truck.

Manufacturer: CHEVROLET
Mfg Campaign: 11489987
Notice Date: Oct 19, 2022
Recall Date: Oct 19, 2022
General Motors, Llc
Campaign: 11489987 Other
Oct 19, 2022
Defect Description:

ENGINE

Potential Consequences:

This vehicle left me on sept 13 in the middle of the freeway bc it lost propulsion. I had plenty of charge and all of a sudden my charge was gone. The car wouldn’t speed up. Had to pull over and wait 4 hours for tow truck.

Corrective Action:

This vehicle left me on sept 13 in the middle of the freeway bc it lost propulsion. I had plenty of charge and all of a sudden my charge was gone. The car wouldn’t speed up. Had to pull over and wait 4 hours for tow truck.

Additional Notes:

This vehicle left me on sept 13 in the middle of the freeway bc it lost propulsion. I had plenty of charge and all of a sudden my charge was gone. The car wouldn’t speed up. Had to pull over and wait 4 hours for tow truck.

Manufacturer: CHEVROLET
Mfg Campaign: 11489987
Notice Date: Oct 19, 2022
Recall Date: Oct 19, 2022
General Motors, Llc
Campaign: 11489987 Other
Oct 19, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

This vehicle left me on sept 13 in the middle of the freeway bc it lost propulsion. I had plenty of charge and all of a sudden my charge was gone. The car wouldn’t speed up. Had to pull over and wait 4 hours for tow truck.

Corrective Action:

This vehicle left me on sept 13 in the middle of the freeway bc it lost propulsion. I had plenty of charge and all of a sudden my charge was gone. The car wouldn’t speed up. Had to pull over and wait 4 hours for tow truck.

Additional Notes:

This vehicle left me on sept 13 in the middle of the freeway bc it lost propulsion. I had plenty of charge and all of a sudden my charge was gone. The car wouldn’t speed up. Had to pull over and wait 4 hours for tow truck.

Manufacturer: CHEVROLET
Mfg Campaign: 11489987
Notice Date: Oct 19, 2022
Recall Date: Oct 19, 2022
General Motors, Llc
Campaign: 11486286 Other
Sep 25, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Miles that can drive are very limited. Been waited for replaced fuel cells. I have called a local dealership but was told my vin isn’t up yet for battery replacement. How to get on the list and need all battery’s working so I can drive the distances I need to.

Corrective Action:

Miles that can drive are very limited. Been waited for replaced fuel cells. I have called a local dealership but was told my vin isn’t up yet for battery replacement. How to get on the list and need all battery’s working so I can drive the distances I need to.

Additional Notes:

Miles that can drive are very limited. Been waited for replaced fuel cells. I have called a local dealership but was told my vin isn’t up yet for battery replacement. How to get on the list and need all battery’s working so I can drive the distances I need to.

Manufacturer: CHEVROLET
Mfg Campaign: 11486286
Notice Date: Sep 25, 2022
Recall Date: Sep 25, 2022
General Motors, Llc
Campaign: 11476083 Other
Jul 27, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Merging onto freeway from about 50 MPH to 70 MPH. Blind zone alert indicated there was a vehicle was in my blind spot. Proceeded to accelerate full throttle into traffic when car began shuddering and then suddenly lost power. Car would not restart and needed to be towed to dealer for warranty repair. Car was at dealer for 9 days waiting for repair.

Corrective Action:

Merging onto freeway from about 50 MPH to 70 MPH. Blind zone alert indicated there was a vehicle was in my blind spot. Proceeded to accelerate full throttle into traffic when car began shuddering and then suddenly lost power. Car would not restart and needed to be towed to dealer for warranty repair. Car was at dealer for 9 days waiting for repair.

Additional Notes:

Merging onto freeway from about 50 MPH to 70 MPH. Blind zone alert indicated there was a vehicle was in my blind spot. Proceeded to accelerate full throttle into traffic when car began shuddering and then suddenly lost power. Car would not restart and needed to be towed to dealer for warranty repair. Car was at dealer for 9 days waiting for repair.

Manufacturer: CHEVROLET
Mfg Campaign: 11476083
Notice Date: Jul 27, 2022
Recall Date: Jul 27, 2022
General Motors, Llc
Campaign: 11476083 Other
Jul 27, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Merging onto freeway from about 50 MPH to 70 MPH. Blind zone alert indicated there was a vehicle was in my blind spot. Proceeded to accelerate full throttle into traffic when car began shuddering and then suddenly lost power. Car would not restart and needed to be towed to dealer for warranty repair. Car was at dealer for 9 days waiting for repair.

Corrective Action:

Merging onto freeway from about 50 MPH to 70 MPH. Blind zone alert indicated there was a vehicle was in my blind spot. Proceeded to accelerate full throttle into traffic when car began shuddering and then suddenly lost power. Car would not restart and needed to be towed to dealer for warranty repair. Car was at dealer for 9 days waiting for repair.

Additional Notes:

Merging onto freeway from about 50 MPH to 70 MPH. Blind zone alert indicated there was a vehicle was in my blind spot. Proceeded to accelerate full throttle into traffic when car began shuddering and then suddenly lost power. Car would not restart and needed to be towed to dealer for warranty repair. Car was at dealer for 9 days waiting for repair.

Manufacturer: CHEVROLET
Mfg Campaign: 11476083
Notice Date: Jul 27, 2022
Recall Date: Jul 27, 2022
General Motors, Llc
Campaign: 11476083 Other
Jul 27, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Merging onto freeway from about 50 MPH to 70 MPH. Blind zone alert indicated there was a vehicle was in my blind spot. Proceeded to accelerate full throttle into traffic when car began shuddering and then suddenly lost power. Car would not restart and needed to be towed to dealer for warranty repair. Car was at dealer for 9 days waiting for repair.

Corrective Action:

Merging onto freeway from about 50 MPH to 70 MPH. Blind zone alert indicated there was a vehicle was in my blind spot. Proceeded to accelerate full throttle into traffic when car began shuddering and then suddenly lost power. Car would not restart and needed to be towed to dealer for warranty repair. Car was at dealer for 9 days waiting for repair.

Additional Notes:

Merging onto freeway from about 50 MPH to 70 MPH. Blind zone alert indicated there was a vehicle was in my blind spot. Proceeded to accelerate full throttle into traffic when car began shuddering and then suddenly lost power. Car would not restart and needed to be towed to dealer for warranty repair. Car was at dealer for 9 days waiting for repair.

Manufacturer: CHEVROLET
Mfg Campaign: 11476083
Notice Date: Jul 27, 2022
Recall Date: Jul 27, 2022
General Motors, Llc
Campaign: 11471500 Other
Jun 29, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: CHEVROLET
Mfg Campaign: 11471500
Notice Date: Jun 29, 2022
Recall Date: Jun 29, 2022
General Motors, Llc
Campaign: 11471571 Other
Jun 29, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Four times during a cross country trip, after a Level 3 dc charging session, the car would either not start or if it did would not shut off. The gear could not be shifted into reverse or drive and the radio, AC all shut down even though the car was still on. The service soon indicator light came on. Diagnostics from ON-STAR said that it was the propulsion system. Another indicator light came on saying conditions not right shifting. The fifth time it occured while the car was moving and unlike the four previous times the gear couldn't be jiggled or temporarily rebooting the car by removing the 12-volt battery. The car had to be towed to the dealer where it was announced that drive control wiring harness needed to be replaced. This problem is well documented on GM Bolt forums. The car should have been recalled before my family was put at risk. I wasted 12 hours during a 19 hour move across the country due to this known problem. I was stranded in life threatening triple digit heat indices.

Corrective Action:

Four times during a cross country trip, after a Level 3 dc charging session, the car would either not start or if it did would not shut off. The gear could not be shifted into reverse or drive and the radio, AC all shut down even though the car was still on. The service soon indicator light came on. Diagnostics from ON-STAR said that it was the propulsion system. Another indicator light came on saying conditions not right shifting. The fifth time it occured while the car was moving and unlike the four previous times the gear couldn't be jiggled or temporarily rebooting the car by removing the 12-volt battery. The car had to be towed to the dealer where it was announced that drive control wiring harness needed to be replaced. This problem is well documented on GM Bolt forums. The car should have been recalled before my family was put at risk. I wasted 12 hours during a 19 hour move across the country due to this known problem. I was stranded in life threatening triple digit heat indices.

Additional Notes:

Four times during a cross country trip, after a Level 3 dc charging session, the car would either not start or if it did would not shut off. The gear could not be shifted into reverse or drive and the radio, AC all shut down even though the car was still on. The service soon indicator light came on. Diagnostics from ON-STAR said that it was the propulsion system. Another indicator light came on saying conditions not right shifting. The fifth time it occured while the car was moving and unlike the four previous times the gear couldn't be jiggled or temporarily rebooting the car by removing the 12-volt battery. The car had to be towed to the dealer where it was announced that drive control wiring harness needed to be replaced. This problem is well documented on GM Bolt forums. The car should have been recalled before my family was put at risk. I wasted 12 hours during a 19 hour move across the country due to this known problem. I was stranded in life threatening triple digit heat indices.

Manufacturer: CHEVROLET
Mfg Campaign: 11471571
Notice Date: Jun 29, 2022
Recall Date: Jun 29, 2022

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury