Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232421970
Recall Date: Dec 14, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232414710
Recall Date: Aug 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222383790
Recall Date: Dec 15, 2022
Consumer Complaints
53 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car will unexpectedly accelerate when car is coming to a stop. almost causing a crash a few times. (cruse control is not on)
Corrective Action:
Car will unexpectedly accelerate when car is coming to a stop. almost causing a crash a few times. (cruse control is not on)
Additional Notes:
Car will unexpectedly accelerate when car is coming to a stop. almost causing a crash a few times. (cruse control is not on)
Mfg Campaign: 11676133
Recall Date: Jul 25, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The car had weird noise (clunky) when I make the turn either left or right since beginning in Apri 2025. On April 17 in the morning, I drove to work while exit on freeway. When I try to turn into other street at speed of 20 mph, the car is not turning as normal as expected. It went beyond the other lane even I just turn in regularly with normal angle within my lane. (with huge clunky noise and lose control to make a turn) I was almost hit the other car on my left side as those are parallel with 2 lanes. I immediately rush to local GM dealer next day (April 18) and drop off the car for inspection. The dealer identified and confirmed there is an issue with the steering gear. (No fix due to extremely costly) I have to keep driving at risk.
Corrective Action:
The car had weird noise (clunky) when I make the turn either left or right since beginning in Apri 2025. On April 17 in the morning, I drove to work while exit on freeway. When I try to turn into other street at speed of 20 mph, the car is not turning as normal as expected. It went beyond the other lane even I just turn in regularly with normal angle within my lane. (with huge clunky noise and lose control to make a turn) I was almost hit the other car on my left side as those are parallel with 2 lanes. I immediately rush to local GM dealer next day (April 18) and drop off the car for inspection. The dealer identified and confirmed there is an issue with the steering gear. (No fix due to extremely costly) I have to keep driving at risk.
Additional Notes:
The car had weird noise (clunky) when I make the turn either left or right since beginning in Apri 2025. On April 17 in the morning, I drove to work while exit on freeway. When I try to turn into other street at speed of 20 mph, the car is not turning as normal as expected. It went beyond the other lane even I just turn in regularly with normal angle within my lane. (with huge clunky noise and lose control to make a turn) I was almost hit the other car on my left side as those are parallel with 2 lanes. I immediately rush to local GM dealer next day (April 18) and drop off the car for inspection. The dealer identified and confirmed there is an issue with the steering gear. (No fix due to extremely costly) I have to keep driving at risk.
Mfg Campaign: 11656440
Recall Date: Apr 23, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.
Corrective Action:
Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.
Additional Notes:
Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.
Mfg Campaign: 11652493
Recall Date: Apr 3, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.
Corrective Action:
Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.
Additional Notes:
Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.
Mfg Campaign: 11652493
Recall Date: Apr 3, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
Corrective Action:
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
Additional Notes:
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
Mfg Campaign: 11650154
Recall Date: Mar 24, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
Corrective Action:
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
Additional Notes:
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
Mfg Campaign: 11650154
Recall Date: Mar 24, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
Corrective Action:
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
Additional Notes:
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
Mfg Campaign: 11650154
Recall Date: Mar 24, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The backup camera is the vehicle works intermittently. In fact, due to the defect of the camera, I hit a wall as it shut off and I hit a wall. Upon bringing to the dealer to have it replaced, the dealership admitted that it was a faulty. They replaced with another faulty camera that works worse than the previous replaced one. This is a dangerous situation that will hurt someone.
Corrective Action:
The backup camera is the vehicle works intermittently. In fact, due to the defect of the camera, I hit a wall as it shut off and I hit a wall. Upon bringing to the dealer to have it replaced, the dealership admitted that it was a faulty. They replaced with another faulty camera that works worse than the previous replaced one. This is a dangerous situation that will hurt someone.
Additional Notes:
The backup camera is the vehicle works intermittently. In fact, due to the defect of the camera, I hit a wall as it shut off and I hit a wall. Upon bringing to the dealer to have it replaced, the dealership admitted that it was a faulty. They replaced with another faulty camera that works worse than the previous replaced one. This is a dangerous situation that will hurt someone.
Mfg Campaign: 11647737
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
When the steering wheel is turned, it does not return back to the center on its own. It requires me (driver) to turn the steering wheel back to center. If it is not done manually, the vehicle continues turning, possibly causing an accident. This is at lower speeds.
Corrective Action:
When the steering wheel is turned, it does not return back to the center on its own. It requires me (driver) to turn the steering wheel back to center. If it is not done manually, the vehicle continues turning, possibly causing an accident. This is at lower speeds.
Additional Notes:
When the steering wheel is turned, it does not return back to the center on its own. It requires me (driver) to turn the steering wheel back to center. If it is not done manually, the vehicle continues turning, possibly causing an accident. This is at lower speeds.
Mfg Campaign: 11638492
Recall Date: Jan 25, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.
Corrective Action:
The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.
Additional Notes:
The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.
Mfg Campaign: 11636983
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.
Corrective Action:
The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.
Additional Notes:
The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.
Mfg Campaign: 11636983
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.
Corrective Action:
The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.
Additional Notes:
The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.
Mfg Campaign: 11636983
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
There is a clicking, or a light clunk, sound that *I THINK* is coming from the front passenger side of the car. The sound only occurs when accelerating, most often from a stop but not always, and occasionally when breaking. It is not a repeated click. It happens once at the beginning of the acceleration or breaking process. The problem is easily reproducible. My dealer did a repair under warranty to the front driver side, but this did not eliminate the click. I am currently waiting for my dealer to get parts in to do the same repair to the right hand side of the car. It appears the parts on back order.
Corrective Action:
There is a clicking, or a light clunk, sound that *I THINK* is coming from the front passenger side of the car. The sound only occurs when accelerating, most often from a stop but not always, and occasionally when breaking. It is not a repeated click. It happens once at the beginning of the acceleration or breaking process. The problem is easily reproducible. My dealer did a repair under warranty to the front driver side, but this did not eliminate the click. I am currently waiting for my dealer to get parts in to do the same repair to the right hand side of the car. It appears the parts on back order.
Additional Notes:
There is a clicking, or a light clunk, sound that *I THINK* is coming from the front passenger side of the car. The sound only occurs when accelerating, most often from a stop but not always, and occasionally when breaking. It is not a repeated click. It happens once at the beginning of the acceleration or breaking process. The problem is easily reproducible. My dealer did a repair under warranty to the front driver side, but this did not eliminate the click. I am currently waiting for my dealer to get parts in to do the same repair to the right hand side of the car. It appears the parts on back order.
Mfg Campaign: 11636407
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake/turn signal lights on all of the bolts, including mine, are barely visible during the day. It needs to be recalled. The lights are tiny.
Corrective Action:
The brake/turn signal lights on all of the bolts, including mine, are barely visible during the day. It needs to be recalled. The lights are tiny.
Additional Notes:
The brake/turn signal lights on all of the bolts, including mine, are barely visible during the day. It needs to be recalled. The lights are tiny.
Mfg Campaign: 11628278
Recall Date: Dec 2, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The brake/turn signal lights on all of the bolts, including mine, are barely visible during the day. It needs to be recalled. The lights are tiny.
Corrective Action:
The brake/turn signal lights on all of the bolts, including mine, are barely visible during the day. It needs to be recalled. The lights are tiny.
Additional Notes:
The brake/turn signal lights on all of the bolts, including mine, are barely visible during the day. It needs to be recalled. The lights are tiny.
Mfg Campaign: 11628278
Recall Date: Dec 2, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.
Corrective Action:
I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.
Additional Notes:
I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.
Mfg Campaign: 11624437
Recall Date: Nov 10, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.
Corrective Action:
I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.
Additional Notes:
I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.
Mfg Campaign: 11624437
Recall Date: Nov 10, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11606996
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11606996
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.
Corrective Action:
I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.
Additional Notes:
I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.
Mfg Campaign: 11600123
Recall Date: Jul 8, 2024
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