Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 28030
Recall Date: Mar 2, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado trucks manufactured August 25, 2015 to September 24, 2015, and GMC Canyon trucks manufactured August 28, 2015 to September 24, 2015. The affected vehicles have a console compartment lid latch assembly that may fail to keep the compartment door closed in the event of a crash. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16370
Recall Date: Dec 1, 2015
Consumer Complaints
843 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
DRIVING ON CITY STREET AND POWER STEERING WENT OUT AND DASHBOARD LIGHTS LIT UP-- STATING POWER STEERING DISABLED, ANTI-SKID NOT WORKING, AND TO DRIVE CAREFULLY. THE TRUCK WAS DIFFICULT TO STEER/CONTROL AND LIGHTS REMAINED ON UNTIL I ARRIVED AT WORK. AFTER WORK I STARTED TRUCK AND EVERYTHING APPEARED TO BE WORKING. HALF WAY HOME, I HAD THE SAME THING HAPPEN. VERY DANGEROUS AND HARD TO STEER/CONTROL. TRUCK HAS NEVER HAD ANY STEERING PROBLEMS, NEVER BEEN IN AN ACCIDENT, HAS NEW TIRES, AND IS TAKEN CARE OF.
Corrective Action:
DRIVING ON CITY STREET AND POWER STEERING WENT OUT AND DASHBOARD LIGHTS LIT UP-- STATING POWER STEERING DISABLED, ANTI-SKID NOT WORKING, AND TO DRIVE CAREFULLY. THE TRUCK WAS DIFFICULT TO STEER/CONTROL AND LIGHTS REMAINED ON UNTIL I ARRIVED AT WORK. AFTER WORK I STARTED TRUCK AND EVERYTHING APPEARED TO BE WORKING. HALF WAY HOME, I HAD THE SAME THING HAPPEN. VERY DANGEROUS AND HARD TO STEER/CONTROL. TRUCK HAS NEVER HAD ANY STEERING PROBLEMS, NEVER BEEN IN AN ACCIDENT, HAS NEW TIRES, AND IS TAKEN CARE OF.
Additional Notes:
DRIVING ON CITY STREET AND POWER STEERING WENT OUT AND DASHBOARD LIGHTS LIT UP-- STATING POWER STEERING DISABLED, ANTI-SKID NOT WORKING, AND TO DRIVE CAREFULLY. THE TRUCK WAS DIFFICULT TO STEER/CONTROL AND LIGHTS REMAINED ON UNTIL I ARRIVED AT WORK. AFTER WORK I STARTED TRUCK AND EVERYTHING APPEARED TO BE WORKING. HALF WAY HOME, I HAD THE SAME THING HAPPEN. VERY DANGEROUS AND HARD TO STEER/CONTROL. TRUCK HAS NEVER HAD ANY STEERING PROBLEMS, NEVER BEEN IN AN ACCIDENT, HAS NEW TIRES, AND IS TAKEN CARE OF.
Mfg Campaign: 11343693
Recall Date: Aug 6, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMALLY LOUD SOUND LIKE AND EXPLOSION COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO TOM GILL CHEVROLET (7830 COMMERCE DR, FLORENCE, KY 41042) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH-PRESSURE FUEL PUMP BOLTS BECAME DETACHED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V358000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,665.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMALLY LOUD SOUND LIKE AND EXPLOSION COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO TOM GILL CHEVROLET (7830 COMMERCE DR, FLORENCE, KY 41042) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH-PRESSURE FUEL PUMP BOLTS BECAME DETACHED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V358000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,665.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMALLY LOUD SOUND LIKE AND EXPLOSION COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO TOM GILL CHEVROLET (7830 COMMERCE DR, FLORENCE, KY 41042) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH-PRESSURE FUEL PUMP BOLTS BECAME DETACHED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V358000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,665.
Mfg Campaign: 11342951
Recall Date: Aug 3, 2020
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMALLY LOUD SOUND LIKE AND EXPLOSION COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO TOM GILL CHEVROLET (7830 COMMERCE DR, FLORENCE, KY 41042) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH-PRESSURE FUEL PUMP BOLTS BECAME DETACHED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V358000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,665.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMALLY LOUD SOUND LIKE AND EXPLOSION COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO TOM GILL CHEVROLET (7830 COMMERCE DR, FLORENCE, KY 41042) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH-PRESSURE FUEL PUMP BOLTS BECAME DETACHED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V358000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,665.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMALLY LOUD SOUND LIKE AND EXPLOSION COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO TOM GILL CHEVROLET (7830 COMMERCE DR, FLORENCE, KY 41042) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH-PRESSURE FUEL PUMP BOLTS BECAME DETACHED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V358000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,665.
Mfg Campaign: 11342951
Recall Date: Aug 3, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING TO WORK ON 7/23/20 AT 45MH I LOST POWER STEERING AND STABILITY CONTROL, WARNING LIGHT CAME ON AND (LOST OF POWER STEERING AND STABILITY MALFUNCTION) CAME ON THE DASH. HAD TO PULL TO THE SIDE OF THE ROAD AND TURNED THE TRUCK OFF, WAITED 10MIN THEN TRIAD TO START IT AND IT RESET ITSELF. THEN ON 7/25/20 IT HAPPENED AGAIN ONLY THIS TIME I WAS ON THE FREEWAY DOING 65MH WITH MY WIFE AND ALMOST CAUSED AN ACCIDENT GOING AROUND AN OVERPASS. BECAUSE IT'S THE ONLY VEHICLE I HAVE TO GO TO WORK I DECIDED TO TAKE IT 7/28/20 AND ON THE WAY HOME IT DID IT AGAIN ONLY THIS TIME IT CAUSED THE WHEELS TO SKIP, SCARED THE SH%T OUT OF ME. I READ THERE WAS A RECALL SO I CALLED THE DEALER BUT THEY SAY MY TRUCK DOSE NOT FALL UNDER THE RECALL. THIS IS A HUGE SAFETY CONCERN AND AFTER DOING SOME RESEARCH ON THE INTERNET I'M NOT ALONE. THIS NEEDS TO BE FIXED AND I SHOULDN'T HAVE TO PAY FOR THIS.
Corrective Action:
WHILE DRIVING TO WORK ON 7/23/20 AT 45MH I LOST POWER STEERING AND STABILITY CONTROL, WARNING LIGHT CAME ON AND (LOST OF POWER STEERING AND STABILITY MALFUNCTION) CAME ON THE DASH. HAD TO PULL TO THE SIDE OF THE ROAD AND TURNED THE TRUCK OFF, WAITED 10MIN THEN TRIAD TO START IT AND IT RESET ITSELF. THEN ON 7/25/20 IT HAPPENED AGAIN ONLY THIS TIME I WAS ON THE FREEWAY DOING 65MH WITH MY WIFE AND ALMOST CAUSED AN ACCIDENT GOING AROUND AN OVERPASS. BECAUSE IT'S THE ONLY VEHICLE I HAVE TO GO TO WORK I DECIDED TO TAKE IT 7/28/20 AND ON THE WAY HOME IT DID IT AGAIN ONLY THIS TIME IT CAUSED THE WHEELS TO SKIP, SCARED THE SH%T OUT OF ME. I READ THERE WAS A RECALL SO I CALLED THE DEALER BUT THEY SAY MY TRUCK DOSE NOT FALL UNDER THE RECALL. THIS IS A HUGE SAFETY CONCERN AND AFTER DOING SOME RESEARCH ON THE INTERNET I'M NOT ALONE. THIS NEEDS TO BE FIXED AND I SHOULDN'T HAVE TO PAY FOR THIS.
Additional Notes:
WHILE DRIVING TO WORK ON 7/23/20 AT 45MH I LOST POWER STEERING AND STABILITY CONTROL, WARNING LIGHT CAME ON AND (LOST OF POWER STEERING AND STABILITY MALFUNCTION) CAME ON THE DASH. HAD TO PULL TO THE SIDE OF THE ROAD AND TURNED THE TRUCK OFF, WAITED 10MIN THEN TRIAD TO START IT AND IT RESET ITSELF. THEN ON 7/25/20 IT HAPPENED AGAIN ONLY THIS TIME I WAS ON THE FREEWAY DOING 65MH WITH MY WIFE AND ALMOST CAUSED AN ACCIDENT GOING AROUND AN OVERPASS. BECAUSE IT'S THE ONLY VEHICLE I HAVE TO GO TO WORK I DECIDED TO TAKE IT 7/28/20 AND ON THE WAY HOME IT DID IT AGAIN ONLY THIS TIME IT CAUSED THE WHEELS TO SKIP, SCARED THE SH%T OUT OF ME. I READ THERE WAS A RECALL SO I CALLED THE DEALER BUT THEY SAY MY TRUCK DOSE NOT FALL UNDER THE RECALL. THIS IS A HUGE SAFETY CONCERN AND AFTER DOING SOME RESEARCH ON THE INTERNET I'M NOT ALONE. THIS NEEDS TO BE FIXED AND I SHOULDN'T HAVE TO PAY FOR THIS.
Mfg Campaign: 11342458
Recall Date: Jul 31, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING TO WORK ON 7/23/20 AT 45MH I LOST POWER STEERING AND STABILITY CONTROL, WARNING LIGHT CAME ON AND (LOST OF POWER STEERING AND STABILITY MALFUNCTION) CAME ON THE DASH. HAD TO PULL TO THE SIDE OF THE ROAD AND TURNED THE TRUCK OFF, WAITED 10MIN THEN TRIAD TO START IT AND IT RESET ITSELF. THEN ON 7/25/20 IT HAPPENED AGAIN ONLY THIS TIME I WAS ON THE FREEWAY DOING 65MH WITH MY WIFE AND ALMOST CAUSED AN ACCIDENT GOING AROUND AN OVERPASS. BECAUSE IT'S THE ONLY VEHICLE I HAVE TO GO TO WORK I DECIDED TO TAKE IT 7/28/20 AND ON THE WAY HOME IT DID IT AGAIN ONLY THIS TIME IT CAUSED THE WHEELS TO SKIP, SCARED THE SH%T OUT OF ME. I READ THERE WAS A RECALL SO I CALLED THE DEALER BUT THEY SAY MY TRUCK DOSE NOT FALL UNDER THE RECALL. THIS IS A HUGE SAFETY CONCERN AND AFTER DOING SOME RESEARCH ON THE INTERNET I'M NOT ALONE. THIS NEEDS TO BE FIXED AND I SHOULDN'T HAVE TO PAY FOR THIS.
Corrective Action:
WHILE DRIVING TO WORK ON 7/23/20 AT 45MH I LOST POWER STEERING AND STABILITY CONTROL, WARNING LIGHT CAME ON AND (LOST OF POWER STEERING AND STABILITY MALFUNCTION) CAME ON THE DASH. HAD TO PULL TO THE SIDE OF THE ROAD AND TURNED THE TRUCK OFF, WAITED 10MIN THEN TRIAD TO START IT AND IT RESET ITSELF. THEN ON 7/25/20 IT HAPPENED AGAIN ONLY THIS TIME I WAS ON THE FREEWAY DOING 65MH WITH MY WIFE AND ALMOST CAUSED AN ACCIDENT GOING AROUND AN OVERPASS. BECAUSE IT'S THE ONLY VEHICLE I HAVE TO GO TO WORK I DECIDED TO TAKE IT 7/28/20 AND ON THE WAY HOME IT DID IT AGAIN ONLY THIS TIME IT CAUSED THE WHEELS TO SKIP, SCARED THE SH%T OUT OF ME. I READ THERE WAS A RECALL SO I CALLED THE DEALER BUT THEY SAY MY TRUCK DOSE NOT FALL UNDER THE RECALL. THIS IS A HUGE SAFETY CONCERN AND AFTER DOING SOME RESEARCH ON THE INTERNET I'M NOT ALONE. THIS NEEDS TO BE FIXED AND I SHOULDN'T HAVE TO PAY FOR THIS.
Additional Notes:
WHILE DRIVING TO WORK ON 7/23/20 AT 45MH I LOST POWER STEERING AND STABILITY CONTROL, WARNING LIGHT CAME ON AND (LOST OF POWER STEERING AND STABILITY MALFUNCTION) CAME ON THE DASH. HAD TO PULL TO THE SIDE OF THE ROAD AND TURNED THE TRUCK OFF, WAITED 10MIN THEN TRIAD TO START IT AND IT RESET ITSELF. THEN ON 7/25/20 IT HAPPENED AGAIN ONLY THIS TIME I WAS ON THE FREEWAY DOING 65MH WITH MY WIFE AND ALMOST CAUSED AN ACCIDENT GOING AROUND AN OVERPASS. BECAUSE IT'S THE ONLY VEHICLE I HAVE TO GO TO WORK I DECIDED TO TAKE IT 7/28/20 AND ON THE WAY HOME IT DID IT AGAIN ONLY THIS TIME IT CAUSED THE WHEELS TO SKIP, SCARED THE SH%T OUT OF ME. I READ THERE WAS A RECALL SO I CALLED THE DEALER BUT THEY SAY MY TRUCK DOSE NOT FALL UNDER THE RECALL. THIS IS A HUGE SAFETY CONCERN AND AFTER DOING SOME RESEARCH ON THE INTERNET I'M NOT ALONE. THIS NEEDS TO BE FIXED AND I SHOULDN'T HAVE TO PAY FOR THIS.
Mfg Campaign: 11342458
Recall Date: Jul 31, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WILL NOT RELEASE IGNITION KEY WHEN SHUTTING CAR OFF. CAR IS IN PARK AND IGNITION WILL NOT TURN TO RELEASE KEY TAKES MANY ATTEMPTS AND CONSIDERABLE TIME BEFORE KEY WILL RELEASE. IT HAS HAPPENED MULTIPLE TIMES IN PAST 2 YEARS.
Corrective Action:
VEHICLE WILL NOT RELEASE IGNITION KEY WHEN SHUTTING CAR OFF. CAR IS IN PARK AND IGNITION WILL NOT TURN TO RELEASE KEY TAKES MANY ATTEMPTS AND CONSIDERABLE TIME BEFORE KEY WILL RELEASE. IT HAS HAPPENED MULTIPLE TIMES IN PAST 2 YEARS.
Additional Notes:
VEHICLE WILL NOT RELEASE IGNITION KEY WHEN SHUTTING CAR OFF. CAR IS IN PARK AND IGNITION WILL NOT TURN TO RELEASE KEY TAKES MANY ATTEMPTS AND CONSIDERABLE TIME BEFORE KEY WILL RELEASE. IT HAS HAPPENED MULTIPLE TIMES IN PAST 2 YEARS.
Mfg Campaign: 11342449
Recall Date: Jul 30, 2020
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING IN A HEAVY RAIN STORM, ON THE HIGHWAY, AND THE RIGHT WINDSHIELD WIPER JUST STOPPED. A FEW MINUTES LATER, THE LEFT WIPER STOPPED WORKING. I WAS ABLE TO MOVE TO THE SIDE OF THE ROAD, SINCE I COULDN'T SEE TO DRIVE, AND I COULD HEAR THE MOTOR WORKING, BUT THE WIPERS WERE NOT MOVING.
Corrective Action:
I WAS DRIVING IN A HEAVY RAIN STORM, ON THE HIGHWAY, AND THE RIGHT WINDSHIELD WIPER JUST STOPPED. A FEW MINUTES LATER, THE LEFT WIPER STOPPED WORKING. I WAS ABLE TO MOVE TO THE SIDE OF THE ROAD, SINCE I COULDN'T SEE TO DRIVE, AND I COULD HEAR THE MOTOR WORKING, BUT THE WIPERS WERE NOT MOVING.
Additional Notes:
I WAS DRIVING IN A HEAVY RAIN STORM, ON THE HIGHWAY, AND THE RIGHT WINDSHIELD WIPER JUST STOPPED. A FEW MINUTES LATER, THE LEFT WIPER STOPPED WORKING. I WAS ABLE TO MOVE TO THE SIDE OF THE ROAD, SINCE I COULDN'T SEE TO DRIVE, AND I COULD HEAR THE MOTOR WORKING, BUT THE WIPERS WERE NOT MOVING.
Mfg Campaign: 11342012
Recall Date: Jul 29, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
STABILITRAK AND POWER STEERING ERROR INDICATOR ON START UP. RESTARTED TRUCK AND FIXED THE ISSUE UNTIL DRIVING CITY STREETS FOR A COUPLE OF MILES AND THE STABILITRAK AND POWER STEERING SUDDENLY TURNED OFF WHILE DRIVING WITH THE SAME INDICATORS ON MY DASH. REST OF TRUCK SEEMS TO BE WORKING FINE. NO CHECK ENGINE LIGHT. JUST SERVICE STABILITRAK AND LOSS OF POWER STEERING INDICATOR ON DASH BOARD
Corrective Action:
STABILITRAK AND POWER STEERING ERROR INDICATOR ON START UP. RESTARTED TRUCK AND FIXED THE ISSUE UNTIL DRIVING CITY STREETS FOR A COUPLE OF MILES AND THE STABILITRAK AND POWER STEERING SUDDENLY TURNED OFF WHILE DRIVING WITH THE SAME INDICATORS ON MY DASH. REST OF TRUCK SEEMS TO BE WORKING FINE. NO CHECK ENGINE LIGHT. JUST SERVICE STABILITRAK AND LOSS OF POWER STEERING INDICATOR ON DASH BOARD
Additional Notes:
STABILITRAK AND POWER STEERING ERROR INDICATOR ON START UP. RESTARTED TRUCK AND FIXED THE ISSUE UNTIL DRIVING CITY STREETS FOR A COUPLE OF MILES AND THE STABILITRAK AND POWER STEERING SUDDENLY TURNED OFF WHILE DRIVING WITH THE SAME INDICATORS ON MY DASH. REST OF TRUCK SEEMS TO BE WORKING FINE. NO CHECK ENGINE LIGHT. JUST SERVICE STABILITRAK AND LOSS OF POWER STEERING INDICATOR ON DASH BOARD
Mfg Campaign: 11340606
Recall Date: Jul 21, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STABILITRAK AND POWER STEERING ERROR INDICATOR ON START UP. RESTARTED TRUCK AND FIXED THE ISSUE UNTIL DRIVING CITY STREETS FOR A COUPLE OF MILES AND THE STABILITRAK AND POWER STEERING SUDDENLY TURNED OFF WHILE DRIVING WITH THE SAME INDICATORS ON MY DASH. REST OF TRUCK SEEMS TO BE WORKING FINE. NO CHECK ENGINE LIGHT. JUST SERVICE STABILITRAK AND LOSS OF POWER STEERING INDICATOR ON DASH BOARD
Corrective Action:
STABILITRAK AND POWER STEERING ERROR INDICATOR ON START UP. RESTARTED TRUCK AND FIXED THE ISSUE UNTIL DRIVING CITY STREETS FOR A COUPLE OF MILES AND THE STABILITRAK AND POWER STEERING SUDDENLY TURNED OFF WHILE DRIVING WITH THE SAME INDICATORS ON MY DASH. REST OF TRUCK SEEMS TO BE WORKING FINE. NO CHECK ENGINE LIGHT. JUST SERVICE STABILITRAK AND LOSS OF POWER STEERING INDICATOR ON DASH BOARD
Additional Notes:
STABILITRAK AND POWER STEERING ERROR INDICATOR ON START UP. RESTARTED TRUCK AND FIXED THE ISSUE UNTIL DRIVING CITY STREETS FOR A COUPLE OF MILES AND THE STABILITRAK AND POWER STEERING SUDDENLY TURNED OFF WHILE DRIVING WITH THE SAME INDICATORS ON MY DASH. REST OF TRUCK SEEMS TO BE WORKING FINE. NO CHECK ENGINE LIGHT. JUST SERVICE STABILITRAK AND LOSS OF POWER STEERING INDICATOR ON DASH BOARD
Mfg Campaign: 11340606
Recall Date: Jul 21, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE STEERING ASSIST FAILED AND WARNING MESSAGES APPEARED ON THE CONSOLE FOR BOTH THE STEERING ASSIST AND THE STABILTRACT SYSTEM. I HEAD THE TRUCK TOWED TO THE NEW SMYRNA BEACH CHEVROLET DEALER TO HAVE THEIR 'TRAINED MECHANICS REPAIR THE FAILURE. TWO DAYS LATER AFTER HAVING CALLED THE SERVICE REP AND THE SERVICE MANAGER ASKING FOR A RETURN CALL WITH THE STATUS AND GETTING NO SUCH CALLS I WAS FINALLY ABLE TO ELICIT THE CASHIERS HELP IN DETERMINING THE STATUS OF MY TRUCK. SO I PAID A $200 DIAGNOSTIC FEE AND WAS TOLD I NEEDED A NEW BATTERY TO FIX THE STEERING FAILURE. I BOUGHT THEIR $150 BATTERY WITH THE ASSURANCES THAT ALL IS BACK IN WORKING ORDER. I DRIVE THE TRUCK ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING ASSIST QUIT AGAIN. NOT ONLY IS CHEVROLET ALLOWING THIS DANGEROUS MALFUNCTION TO CONTINUE BUT THEIR ALLOWING THIS SCAM OF $200 DIAGNOSTIC FEE AND TELLING CUSTOMERS THEY NEED A NEW $150 BATTERY WHICH DOESN'T HAVE ANYTHING TO DO WITH THE STEERING FAILURE. I'M BUYING A FORD OR DODGE AS SOON AS I CAN. NO MORE CHEVROLET FOR ME.
Corrective Action:
THE STEERING ASSIST FAILED AND WARNING MESSAGES APPEARED ON THE CONSOLE FOR BOTH THE STEERING ASSIST AND THE STABILTRACT SYSTEM. I HEAD THE TRUCK TOWED TO THE NEW SMYRNA BEACH CHEVROLET DEALER TO HAVE THEIR 'TRAINED MECHANICS REPAIR THE FAILURE. TWO DAYS LATER AFTER HAVING CALLED THE SERVICE REP AND THE SERVICE MANAGER ASKING FOR A RETURN CALL WITH THE STATUS AND GETTING NO SUCH CALLS I WAS FINALLY ABLE TO ELICIT THE CASHIERS HELP IN DETERMINING THE STATUS OF MY TRUCK. SO I PAID A $200 DIAGNOSTIC FEE AND WAS TOLD I NEEDED A NEW BATTERY TO FIX THE STEERING FAILURE. I BOUGHT THEIR $150 BATTERY WITH THE ASSURANCES THAT ALL IS BACK IN WORKING ORDER. I DRIVE THE TRUCK ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING ASSIST QUIT AGAIN. NOT ONLY IS CHEVROLET ALLOWING THIS DANGEROUS MALFUNCTION TO CONTINUE BUT THEIR ALLOWING THIS SCAM OF $200 DIAGNOSTIC FEE AND TELLING CUSTOMERS THEY NEED A NEW $150 BATTERY WHICH DOESN'T HAVE ANYTHING TO DO WITH THE STEERING FAILURE. I'M BUYING A FORD OR DODGE AS SOON AS I CAN. NO MORE CHEVROLET FOR ME.
Additional Notes:
THE STEERING ASSIST FAILED AND WARNING MESSAGES APPEARED ON THE CONSOLE FOR BOTH THE STEERING ASSIST AND THE STABILTRACT SYSTEM. I HEAD THE TRUCK TOWED TO THE NEW SMYRNA BEACH CHEVROLET DEALER TO HAVE THEIR 'TRAINED MECHANICS REPAIR THE FAILURE. TWO DAYS LATER AFTER HAVING CALLED THE SERVICE REP AND THE SERVICE MANAGER ASKING FOR A RETURN CALL WITH THE STATUS AND GETTING NO SUCH CALLS I WAS FINALLY ABLE TO ELICIT THE CASHIERS HELP IN DETERMINING THE STATUS OF MY TRUCK. SO I PAID A $200 DIAGNOSTIC FEE AND WAS TOLD I NEEDED A NEW BATTERY TO FIX THE STEERING FAILURE. I BOUGHT THEIR $150 BATTERY WITH THE ASSURANCES THAT ALL IS BACK IN WORKING ORDER. I DRIVE THE TRUCK ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING ASSIST QUIT AGAIN. NOT ONLY IS CHEVROLET ALLOWING THIS DANGEROUS MALFUNCTION TO CONTINUE BUT THEIR ALLOWING THIS SCAM OF $200 DIAGNOSTIC FEE AND TELLING CUSTOMERS THEY NEED A NEW $150 BATTERY WHICH DOESN'T HAVE ANYTHING TO DO WITH THE STEERING FAILURE. I'M BUYING A FORD OR DODGE AS SOON AS I CAN. NO MORE CHEVROLET FOR ME.
Mfg Campaign: 11340214
Recall Date: Jul 19, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THURSDAY MORNING I GOT INTO MY COLORADO Z71 TRUCK WHICH WAS PARKED IN THE DRIVEWAY. THE VEHICLE STARTED UP BUT THE STEERING WAS LOCKED UP,I.E., VERY TIGHT. UPON PUTTING THE TRUCK INTO REVERSE TO BACK OUT OF THE DRIVEWAY I NOTICED HOW VERY STIFF AND ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I TURNED OFF THE ENGINE THEN SAT IN THE VEHICLE, STILL IN THE DRIVEWAY, THEN I TRIED STARTING THREE MORE TIMES WHERE THE ENGINE STARTED UP FINE BUT THE STEERING WAS STILL EXTREMELY STIFF. I CALLED FOR A TOW TRUCK TO COME TAKE MY TRUCK TO THE NEAREST CHEVROLET DEALER. JUST BEFORE HE WAS TO ARRIVE I WENT TO MOVE MY TRUCK INTO THE STREET SO IT COULD BE LOADED ON THE TOW TRUCK'S FLATBED. THE POWER STEERING HAD RETURNED BUT I WAS AFRAID TO TRY AND DRIVE THE TRUCK FOR FEAR THE POWER STEERING WOULD QUIT AGAIN. I'M WRITING THIS COMPLAINT TWO DAYS LATER AND THE NSB CHEVROLET HAS YET TO PUT IT THE SHOP. THE TRUCK IS OUR ONLY VEHICLE BUT MY WIFE AND I ARE.BOTH AFRAID TO TRY AND DRIVE IT.
Corrective Action:
THURSDAY MORNING I GOT INTO MY COLORADO Z71 TRUCK WHICH WAS PARKED IN THE DRIVEWAY. THE VEHICLE STARTED UP BUT THE STEERING WAS LOCKED UP,I.E., VERY TIGHT. UPON PUTTING THE TRUCK INTO REVERSE TO BACK OUT OF THE DRIVEWAY I NOTICED HOW VERY STIFF AND ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I TURNED OFF THE ENGINE THEN SAT IN THE VEHICLE, STILL IN THE DRIVEWAY, THEN I TRIED STARTING THREE MORE TIMES WHERE THE ENGINE STARTED UP FINE BUT THE STEERING WAS STILL EXTREMELY STIFF. I CALLED FOR A TOW TRUCK TO COME TAKE MY TRUCK TO THE NEAREST CHEVROLET DEALER. JUST BEFORE HE WAS TO ARRIVE I WENT TO MOVE MY TRUCK INTO THE STREET SO IT COULD BE LOADED ON THE TOW TRUCK'S FLATBED. THE POWER STEERING HAD RETURNED BUT I WAS AFRAID TO TRY AND DRIVE THE TRUCK FOR FEAR THE POWER STEERING WOULD QUIT AGAIN. I'M WRITING THIS COMPLAINT TWO DAYS LATER AND THE NSB CHEVROLET HAS YET TO PUT IT THE SHOP. THE TRUCK IS OUR ONLY VEHICLE BUT MY WIFE AND I ARE.BOTH AFRAID TO TRY AND DRIVE IT.
Additional Notes:
THURSDAY MORNING I GOT INTO MY COLORADO Z71 TRUCK WHICH WAS PARKED IN THE DRIVEWAY. THE VEHICLE STARTED UP BUT THE STEERING WAS LOCKED UP,I.E., VERY TIGHT. UPON PUTTING THE TRUCK INTO REVERSE TO BACK OUT OF THE DRIVEWAY I NOTICED HOW VERY STIFF AND ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I TURNED OFF THE ENGINE THEN SAT IN THE VEHICLE, STILL IN THE DRIVEWAY, THEN I TRIED STARTING THREE MORE TIMES WHERE THE ENGINE STARTED UP FINE BUT THE STEERING WAS STILL EXTREMELY STIFF. I CALLED FOR A TOW TRUCK TO COME TAKE MY TRUCK TO THE NEAREST CHEVROLET DEALER. JUST BEFORE HE WAS TO ARRIVE I WENT TO MOVE MY TRUCK INTO THE STREET SO IT COULD BE LOADED ON THE TOW TRUCK'S FLATBED. THE POWER STEERING HAD RETURNED BUT I WAS AFRAID TO TRY AND DRIVE THE TRUCK FOR FEAR THE POWER STEERING WOULD QUIT AGAIN. I'M WRITING THIS COMPLAINT TWO DAYS LATER AND THE NSB CHEVROLET HAS YET TO PUT IT THE SHOP. THE TRUCK IS OUR ONLY VEHICLE BUT MY WIFE AND I ARE.BOTH AFRAID TO TRY AND DRIVE IT.
Mfg Campaign: 11340046
Recall Date: Jul 18, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING DOWN THE ROAD, VEHICLE IN USE, MANUFACTURER INSTALLED TOUCH SCREEN WITH SUDDENLY MOVE ON IT'S OWN, CHANGING THE RADIO STATIONS, FLIPPING THROUGH OPTIONS, TURNING OFF DIRECTIONAL AIDS, SCREEN WILL FLASH. IT HAS ONCE CALLED ONSTAR ON IT'S OWN. ALSO CHANGES THE SCREEN IN THE CENTER OF THE DRIVER'S SCREEN ON THE DASHBOARD AT THE SAME TIME SO EYES ARE SHIFTED TO IT FROM THE ROAD, CAUSES A DISTRACTION. DEAD SPOTS ON SCREEN LEAVES YOU UNABLE TO TRY TO REMEDY THE SITUATION. VEHICLES HAS LESS THAN 50K MILES. I DO HAVE A VIDEO AVAILABLE BUT UNABLE TO UPLOAD HERE. CONTINUOUSLY HAPPENS, NOT JUST ONCE BUT EACH TIME VEHICLE IS DRIVEN.
Corrective Action:
DRIVING DOWN THE ROAD, VEHICLE IN USE, MANUFACTURER INSTALLED TOUCH SCREEN WITH SUDDENLY MOVE ON IT'S OWN, CHANGING THE RADIO STATIONS, FLIPPING THROUGH OPTIONS, TURNING OFF DIRECTIONAL AIDS, SCREEN WILL FLASH. IT HAS ONCE CALLED ONSTAR ON IT'S OWN. ALSO CHANGES THE SCREEN IN THE CENTER OF THE DRIVER'S SCREEN ON THE DASHBOARD AT THE SAME TIME SO EYES ARE SHIFTED TO IT FROM THE ROAD, CAUSES A DISTRACTION. DEAD SPOTS ON SCREEN LEAVES YOU UNABLE TO TRY TO REMEDY THE SITUATION. VEHICLES HAS LESS THAN 50K MILES. I DO HAVE A VIDEO AVAILABLE BUT UNABLE TO UPLOAD HERE. CONTINUOUSLY HAPPENS, NOT JUST ONCE BUT EACH TIME VEHICLE IS DRIVEN.
Additional Notes:
DRIVING DOWN THE ROAD, VEHICLE IN USE, MANUFACTURER INSTALLED TOUCH SCREEN WITH SUDDENLY MOVE ON IT'S OWN, CHANGING THE RADIO STATIONS, FLIPPING THROUGH OPTIONS, TURNING OFF DIRECTIONAL AIDS, SCREEN WILL FLASH. IT HAS ONCE CALLED ONSTAR ON IT'S OWN. ALSO CHANGES THE SCREEN IN THE CENTER OF THE DRIVER'S SCREEN ON THE DASHBOARD AT THE SAME TIME SO EYES ARE SHIFTED TO IT FROM THE ROAD, CAUSES A DISTRACTION. DEAD SPOTS ON SCREEN LEAVES YOU UNABLE TO TRY TO REMEDY THE SITUATION. VEHICLES HAS LESS THAN 50K MILES. I DO HAVE A VIDEO AVAILABLE BUT UNABLE TO UPLOAD HERE. CONTINUOUSLY HAPPENS, NOT JUST ONCE BUT EACH TIME VEHICLE IS DRIVEN.
Mfg Campaign: 11338337
Recall Date: Jul 9, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING DOWN THE ROAD, VEHICLE IN USE, MANUFACTURER INSTALLED TOUCH SCREEN WITH SUDDENLY MOVE ON IT'S OWN, CHANGING THE RADIO STATIONS, FLIPPING THROUGH OPTIONS, TURNING OFF DIRECTIONAL AIDS, SCREEN WILL FLASH. IT HAS ONCE CALLED ONSTAR ON IT'S OWN. ALSO CHANGES THE SCREEN IN THE CENTER OF THE DRIVER'S SCREEN ON THE DASHBOARD AT THE SAME TIME SO EYES ARE SHIFTED TO IT FROM THE ROAD, CAUSES A DISTRACTION. DEAD SPOTS ON SCREEN LEAVES YOU UNABLE TO TRY TO REMEDY THE SITUATION. VEHICLES HAS LESS THAN 50K MILES. I DO HAVE A VIDEO AVAILABLE BUT UNABLE TO UPLOAD HERE. CONTINUOUSLY HAPPENS, NOT JUST ONCE BUT EACH TIME VEHICLE IS DRIVEN.
Corrective Action:
DRIVING DOWN THE ROAD, VEHICLE IN USE, MANUFACTURER INSTALLED TOUCH SCREEN WITH SUDDENLY MOVE ON IT'S OWN, CHANGING THE RADIO STATIONS, FLIPPING THROUGH OPTIONS, TURNING OFF DIRECTIONAL AIDS, SCREEN WILL FLASH. IT HAS ONCE CALLED ONSTAR ON IT'S OWN. ALSO CHANGES THE SCREEN IN THE CENTER OF THE DRIVER'S SCREEN ON THE DASHBOARD AT THE SAME TIME SO EYES ARE SHIFTED TO IT FROM THE ROAD, CAUSES A DISTRACTION. DEAD SPOTS ON SCREEN LEAVES YOU UNABLE TO TRY TO REMEDY THE SITUATION. VEHICLES HAS LESS THAN 50K MILES. I DO HAVE A VIDEO AVAILABLE BUT UNABLE TO UPLOAD HERE. CONTINUOUSLY HAPPENS, NOT JUST ONCE BUT EACH TIME VEHICLE IS DRIVEN.
Additional Notes:
DRIVING DOWN THE ROAD, VEHICLE IN USE, MANUFACTURER INSTALLED TOUCH SCREEN WITH SUDDENLY MOVE ON IT'S OWN, CHANGING THE RADIO STATIONS, FLIPPING THROUGH OPTIONS, TURNING OFF DIRECTIONAL AIDS, SCREEN WILL FLASH. IT HAS ONCE CALLED ONSTAR ON IT'S OWN. ALSO CHANGES THE SCREEN IN THE CENTER OF THE DRIVER'S SCREEN ON THE DASHBOARD AT THE SAME TIME SO EYES ARE SHIFTED TO IT FROM THE ROAD, CAUSES A DISTRACTION. DEAD SPOTS ON SCREEN LEAVES YOU UNABLE TO TRY TO REMEDY THE SITUATION. VEHICLES HAS LESS THAN 50K MILES. I DO HAVE A VIDEO AVAILABLE BUT UNABLE TO UPLOAD HERE. CONTINUOUSLY HAPPENS, NOT JUST ONCE BUT EACH TIME VEHICLE IS DRIVEN.
Mfg Campaign: 11338337
Recall Date: Jul 9, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. ADDITIONALLY, POWER STEERING DISABLED AND DRIVE CAREFULLY MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER AND RESTARTED AND OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 70 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET LOCATED AT 6350 LELAND ST, VENTURA, CA 93003, WHERE IT WAS DIAGNOSED THAT THE NEGATIVE CABLE FROM THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NEGATIVE CABLE NEEDED TO BE REPAIRED, HOWEVER, THAT THE CABLE HAD NOTHING TO DO WITH THE POWER STEERING POWER FAILURE. THE TECHNICIAN ALSO DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED DUE TO SENSOR FAILURE, AND THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. ADDITIONALLY, POWER STEERING DISABLED AND DRIVE CAREFULLY MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER AND RESTARTED AND OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 70 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET LOCATED AT 6350 LELAND ST, VENTURA, CA 93003, WHERE IT WAS DIAGNOSED THAT THE NEGATIVE CABLE FROM THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NEGATIVE CABLE NEEDED TO BE REPAIRED, HOWEVER, THAT THE CABLE HAD NOTHING TO DO WITH THE POWER STEERING POWER FAILURE. THE TECHNICIAN ALSO DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED DUE TO SENSOR FAILURE, AND THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. ADDITIONALLY, POWER STEERING DISABLED AND DRIVE CAREFULLY MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER AND RESTARTED AND OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 70 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET LOCATED AT 6350 LELAND ST, VENTURA, CA 93003, WHERE IT WAS DIAGNOSED THAT THE NEGATIVE CABLE FROM THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NEGATIVE CABLE NEEDED TO BE REPAIRED, HOWEVER, THAT THE CABLE HAD NOTHING TO DO WITH THE POWER STEERING POWER FAILURE. THE TECHNICIAN ALSO DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED DUE TO SENSOR FAILURE, AND THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Mfg Campaign: 11331472
Recall Date: Jun 29, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. ADDITIONALLY, POWER STEERING DISABLED AND DRIVE CAREFULLY MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER AND RESTARTED AND OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 70 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET LOCATED AT 6350 LELAND ST, VENTURA, CA 93003, WHERE IT WAS DIAGNOSED THAT THE NEGATIVE CABLE FROM THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NEGATIVE CABLE NEEDED TO BE REPAIRED, HOWEVER, THAT THE CABLE HAD NOTHING TO DO WITH THE POWER STEERING POWER FAILURE. THE TECHNICIAN ALSO DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED DUE TO SENSOR FAILURE, AND THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. ADDITIONALLY, POWER STEERING DISABLED AND DRIVE CAREFULLY MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER AND RESTARTED AND OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 70 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET LOCATED AT 6350 LELAND ST, VENTURA, CA 93003, WHERE IT WAS DIAGNOSED THAT THE NEGATIVE CABLE FROM THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NEGATIVE CABLE NEEDED TO BE REPAIRED, HOWEVER, THAT THE CABLE HAD NOTHING TO DO WITH THE POWER STEERING POWER FAILURE. THE TECHNICIAN ALSO DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED DUE TO SENSOR FAILURE, AND THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. ADDITIONALLY, POWER STEERING DISABLED AND DRIVE CAREFULLY MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER AND RESTARTED AND OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 70 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET LOCATED AT 6350 LELAND ST, VENTURA, CA 93003, WHERE IT WAS DIAGNOSED THAT THE NEGATIVE CABLE FROM THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NEGATIVE CABLE NEEDED TO BE REPAIRED, HOWEVER, THAT THE CABLE HAD NOTHING TO DO WITH THE POWER STEERING POWER FAILURE. THE TECHNICIAN ALSO DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED DUE TO SENSOR FAILURE, AND THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Mfg Campaign: 11331472
Recall Date: Jun 29, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2016 COLORADO HAS BEEN HAVING PROBLEMS TURNING THE KEY OFF. I AM HAVING TO PUT IT IN REVERSE AND DRIVE SEVERAL TIMES TO GET THE KEY OUT. I HAVE A CASE NUMBER WITH GM BUT HAVE TO HAVE DIAGNOSTICS DONE ON MY COST AS THE WARRANTY RAN OUT A FEW MONTHS BACK. I HAVE RESEARCHED THIS AND THERE ARE THOUSANDS OF COLORADO AND CANYONS THAT OWNERS ARE HAVING THE SAME PROBLEM. LEAVE YOUR KEYS IN THE VEHICLE AND YOU HAVE A DEAD BATTERY. I PAID $38,000 FOR THIS VEHICLE AND THEY DON'T WANT TO FIX IT UNLESS I PAY. WE ARE ELDERLY AND CONCERNED WE WILL BE STRANDED SOMEWHERE DUE TO THIS PROBLEM. *TR
Corrective Action:
MY 2016 COLORADO HAS BEEN HAVING PROBLEMS TURNING THE KEY OFF. I AM HAVING TO PUT IT IN REVERSE AND DRIVE SEVERAL TIMES TO GET THE KEY OUT. I HAVE A CASE NUMBER WITH GM BUT HAVE TO HAVE DIAGNOSTICS DONE ON MY COST AS THE WARRANTY RAN OUT A FEW MONTHS BACK. I HAVE RESEARCHED THIS AND THERE ARE THOUSANDS OF COLORADO AND CANYONS THAT OWNERS ARE HAVING THE SAME PROBLEM. LEAVE YOUR KEYS IN THE VEHICLE AND YOU HAVE A DEAD BATTERY. I PAID $38,000 FOR THIS VEHICLE AND THEY DON'T WANT TO FIX IT UNLESS I PAY. WE ARE ELDERLY AND CONCERNED WE WILL BE STRANDED SOMEWHERE DUE TO THIS PROBLEM. *TR
Additional Notes:
MY 2016 COLORADO HAS BEEN HAVING PROBLEMS TURNING THE KEY OFF. I AM HAVING TO PUT IT IN REVERSE AND DRIVE SEVERAL TIMES TO GET THE KEY OUT. I HAVE A CASE NUMBER WITH GM BUT HAVE TO HAVE DIAGNOSTICS DONE ON MY COST AS THE WARRANTY RAN OUT A FEW MONTHS BACK. I HAVE RESEARCHED THIS AND THERE ARE THOUSANDS OF COLORADO AND CANYONS THAT OWNERS ARE HAVING THE SAME PROBLEM. LEAVE YOUR KEYS IN THE VEHICLE AND YOU HAVE A DEAD BATTERY. I PAID $38,000 FOR THIS VEHICLE AND THEY DON'T WANT TO FIX IT UNLESS I PAY. WE ARE ELDERLY AND CONCERNED WE WILL BE STRANDED SOMEWHERE DUE TO THIS PROBLEM. *TR
Mfg Campaign: 11330564
Recall Date: Jun 24, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 COLORADO HAS BEEN HAVING PROBLEMS TURNING THE KEY OFF. I AM HAVING TO PUT IT IN REVERSE AND DRIVE SEVERAL TIMES TO GET THE KEY OUT. I HAVE A CASE NUMBER WITH GM BUT HAVE TO HAVE DIAGNOSTICS DONE ON MY COST AS THE WARRANTY RAN OUT A FEW MONTHS BACK. I HAVE RESEARCHED THIS AND THERE ARE THOUSANDS OF COLORADO AND CANYONS THAT OWNERS ARE HAVING THE SAME PROBLEM. LEAVE YOUR KEYS IN THE VEHICLE AND YOU HAVE A DEAD BATTERY. I PAID $38,000 FOR THIS VEHICLE AND THEY DON'T WANT TO FIX IT UNLESS I PAY. WE ARE ELDERLY AND CONCERNED WE WILL BE STRANDED SOMEWHERE DUE TO THIS PROBLEM. *TR
Corrective Action:
MY 2016 COLORADO HAS BEEN HAVING PROBLEMS TURNING THE KEY OFF. I AM HAVING TO PUT IT IN REVERSE AND DRIVE SEVERAL TIMES TO GET THE KEY OUT. I HAVE A CASE NUMBER WITH GM BUT HAVE TO HAVE DIAGNOSTICS DONE ON MY COST AS THE WARRANTY RAN OUT A FEW MONTHS BACK. I HAVE RESEARCHED THIS AND THERE ARE THOUSANDS OF COLORADO AND CANYONS THAT OWNERS ARE HAVING THE SAME PROBLEM. LEAVE YOUR KEYS IN THE VEHICLE AND YOU HAVE A DEAD BATTERY. I PAID $38,000 FOR THIS VEHICLE AND THEY DON'T WANT TO FIX IT UNLESS I PAY. WE ARE ELDERLY AND CONCERNED WE WILL BE STRANDED SOMEWHERE DUE TO THIS PROBLEM. *TR
Additional Notes:
MY 2016 COLORADO HAS BEEN HAVING PROBLEMS TURNING THE KEY OFF. I AM HAVING TO PUT IT IN REVERSE AND DRIVE SEVERAL TIMES TO GET THE KEY OUT. I HAVE A CASE NUMBER WITH GM BUT HAVE TO HAVE DIAGNOSTICS DONE ON MY COST AS THE WARRANTY RAN OUT A FEW MONTHS BACK. I HAVE RESEARCHED THIS AND THERE ARE THOUSANDS OF COLORADO AND CANYONS THAT OWNERS ARE HAVING THE SAME PROBLEM. LEAVE YOUR KEYS IN THE VEHICLE AND YOU HAVE A DEAD BATTERY. I PAID $38,000 FOR THIS VEHICLE AND THEY DON'T WANT TO FIX IT UNLESS I PAY. WE ARE ELDERLY AND CONCERNED WE WILL BE STRANDED SOMEWHERE DUE TO THIS PROBLEM. *TR
Mfg Campaign: 11330564
Recall Date: Jun 24, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MY SERVICE AIRBAG LIGHT KEEPS COMING ON. ALSO, I'M GOING THROUGH TIRES TOO OFTEN AS THE VEHICLE WON'T STAY IN ALIGNMENT. *TR
Corrective Action:
MY SERVICE AIRBAG LIGHT KEEPS COMING ON. ALSO, I'M GOING THROUGH TIRES TOO OFTEN AS THE VEHICLE WON'T STAY IN ALIGNMENT. *TR
Additional Notes:
MY SERVICE AIRBAG LIGHT KEEPS COMING ON. ALSO, I'M GOING THROUGH TIRES TOO OFTEN AS THE VEHICLE WON'T STAY IN ALIGNMENT. *TR
Mfg Campaign: 11326923
Recall Date: Jun 2, 2020
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
MY SERVICE AIRBAG LIGHT KEEPS COMING ON. ALSO, I'M GOING THROUGH TIRES TOO OFTEN AS THE VEHICLE WON'T STAY IN ALIGNMENT. *TR
Corrective Action:
MY SERVICE AIRBAG LIGHT KEEPS COMING ON. ALSO, I'M GOING THROUGH TIRES TOO OFTEN AS THE VEHICLE WON'T STAY IN ALIGNMENT. *TR
Additional Notes:
MY SERVICE AIRBAG LIGHT KEEPS COMING ON. ALSO, I'M GOING THROUGH TIRES TOO OFTEN AS THE VEHICLE WON'T STAY IN ALIGNMENT. *TR
Mfg Campaign: 11326923
Recall Date: Jun 2, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN TURNING OFF THE TRUCK, A LOT OF TIMES MY KEY WONT SWITCH ALL THE WAY OFF AND WONT RELEASE. THE ENGINE TURNS OFF AND TURNS BACK ON FINE BUT WONT RELEASE THE KEY. IT SEAMS TO DO IT ALMOST EVERY TIME I GO TO TURN OFF THE TRUCK AND IN ORDER TO GET MY KEY OUT I HAVE TO TURN THE TRUCK BACK ON AND PUT IT IM DRIVE THEN BACK TO PARK MULTIPLE TIMES. I HAVE SEEN MULTIPLE FORUMS THAT PEOPLE HAVE THIS SAME PROBLEM. OUR LOCAL CHEVROLET DEALER WONT COVER THIS FIX SINCE MY TRUCK IS NOW OUT OF THE 3 YEAR WARRANTY. *TR
Corrective Action:
WHEN TURNING OFF THE TRUCK, A LOT OF TIMES MY KEY WONT SWITCH ALL THE WAY OFF AND WONT RELEASE. THE ENGINE TURNS OFF AND TURNS BACK ON FINE BUT WONT RELEASE THE KEY. IT SEAMS TO DO IT ALMOST EVERY TIME I GO TO TURN OFF THE TRUCK AND IN ORDER TO GET MY KEY OUT I HAVE TO TURN THE TRUCK BACK ON AND PUT IT IM DRIVE THEN BACK TO PARK MULTIPLE TIMES. I HAVE SEEN MULTIPLE FORUMS THAT PEOPLE HAVE THIS SAME PROBLEM. OUR LOCAL CHEVROLET DEALER WONT COVER THIS FIX SINCE MY TRUCK IS NOW OUT OF THE 3 YEAR WARRANTY. *TR
Additional Notes:
WHEN TURNING OFF THE TRUCK, A LOT OF TIMES MY KEY WONT SWITCH ALL THE WAY OFF AND WONT RELEASE. THE ENGINE TURNS OFF AND TURNS BACK ON FINE BUT WONT RELEASE THE KEY. IT SEAMS TO DO IT ALMOST EVERY TIME I GO TO TURN OFF THE TRUCK AND IN ORDER TO GET MY KEY OUT I HAVE TO TURN THE TRUCK BACK ON AND PUT IT IM DRIVE THEN BACK TO PARK MULTIPLE TIMES. I HAVE SEEN MULTIPLE FORUMS THAT PEOPLE HAVE THIS SAME PROBLEM. OUR LOCAL CHEVROLET DEALER WONT COVER THIS FIX SINCE MY TRUCK IS NOW OUT OF THE 3 YEAR WARRANTY. *TR
Mfg Campaign: 11324070
Recall Date: May 10, 2020
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