Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 28030
Recall Date: Mar 2, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado trucks manufactured August 25, 2015 to September 24, 2015, and GMC Canyon trucks manufactured August 28, 2015 to September 24, 2015. The affected vehicles have a console compartment lid latch assembly that may fail to keep the compartment door closed in the event of a crash. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16370
Recall Date: Dec 1, 2015
Consumer Complaints
843 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The vehicle steering system stopped working while driving and a steering and stabilitytrac lights came on. This occurred also occurred last week. In both cases the error resolved itself after fighting the wheel to the side of the road and restarting the car. The failure of this key control component presents an obvious risk of injury or death. I was therefore concerned to find that this exact same issue arose on the prior year Colorado (2015) and resulted in a formal recall. I also saw on line a multitude of reports for this same issue on 2016 trucks and was troubled by seeing that no recall or corrective action has been ordered by GM or the NHTSA. I struggle to understand why NHTSA has not acted on the 2016 Colorado complaints re the exact same issue presenting the exact same danger to the public. Please act.
Corrective Action:
The vehicle steering system stopped working while driving and a steering and stabilitytrac lights came on. This occurred also occurred last week. In both cases the error resolved itself after fighting the wheel to the side of the road and restarting the car. The failure of this key control component presents an obvious risk of injury or death. I was therefore concerned to find that this exact same issue arose on the prior year Colorado (2015) and resulted in a formal recall. I also saw on line a multitude of reports for this same issue on 2016 trucks and was troubled by seeing that no recall or corrective action has been ordered by GM or the NHTSA. I struggle to understand why NHTSA has not acted on the 2016 Colorado complaints re the exact same issue presenting the exact same danger to the public. Please act.
Additional Notes:
The vehicle steering system stopped working while driving and a steering and stabilitytrac lights came on. This occurred also occurred last week. In both cases the error resolved itself after fighting the wheel to the side of the road and restarting the car. The failure of this key control component presents an obvious risk of injury or death. I was therefore concerned to find that this exact same issue arose on the prior year Colorado (2015) and resulted in a formal recall. I also saw on line a multitude of reports for this same issue on 2016 trucks and was troubled by seeing that no recall or corrective action has been ordered by GM or the NHTSA. I struggle to understand why NHTSA has not acted on the 2016 Colorado complaints re the exact same issue presenting the exact same danger to the public. Please act.
Mfg Campaign: 11629439
Recall Date: Dec 7, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Chevrolet Colorado. The contact stated while driving approximately 40 MPH the "Stability Control" and "Service Power Steering" warning lights illuminated and the steering wheel seized. The contact was able to continue driving however, it was difficult to turn the steering wheel to the left or right. The contact stated that the failure recurred at various speeds. The contact regained normal power steering functionality by stopping and turning off and restarting the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V213000 (Steering); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 Chevrolet Colorado. The contact stated while driving approximately 40 MPH the "Stability Control" and "Service Power Steering" warning lights illuminated and the steering wheel seized. The contact was able to continue driving however, it was difficult to turn the steering wheel to the left or right. The contact stated that the failure recurred at various speeds. The contact regained normal power steering functionality by stopping and turning off and restarting the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V213000 (Steering); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 Chevrolet Colorado. The contact stated while driving approximately 40 MPH the "Stability Control" and "Service Power Steering" warning lights illuminated and the steering wheel seized. The contact was able to continue driving however, it was difficult to turn the steering wheel to the left or right. The contact stated that the failure recurred at various speeds. The contact regained normal power steering functionality by stopping and turning off and restarting the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V213000 (Steering); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11625400
Recall Date: Nov 15, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
07-01-23 Vehicle died out, wouldn't start, got jumped, still wouldn't start. No indicator lights or warnings. Towed vehicle to the dealership, where it was for 11 1/2 months with the determination it was the ECM and Harness. Which it took that long to get. The vehicle was given back 06-14-24, even though it was in running condition, it was discovered parts were missing. Dealership put on order, received by end of July and installed. November 13, 2024, vehicle died out while driving on the freeway. Dashboard lit up everything, had to get the vehicle towed back to dealership. I have the Onstar diagnostics indicating the same components as the original reason the vehicle was held for an approximate year. Dealership now has vehicle and we have to wait for them to do a diagnostic.
Corrective Action:
07-01-23 Vehicle died out, wouldn't start, got jumped, still wouldn't start. No indicator lights or warnings. Towed vehicle to the dealership, where it was for 11 1/2 months with the determination it was the ECM and Harness. Which it took that long to get. The vehicle was given back 06-14-24, even though it was in running condition, it was discovered parts were missing. Dealership put on order, received by end of July and installed. November 13, 2024, vehicle died out while driving on the freeway. Dashboard lit up everything, had to get the vehicle towed back to dealership. I have the Onstar diagnostics indicating the same components as the original reason the vehicle was held for an approximate year. Dealership now has vehicle and we have to wait for them to do a diagnostic.
Additional Notes:
07-01-23 Vehicle died out, wouldn't start, got jumped, still wouldn't start. No indicator lights or warnings. Towed vehicle to the dealership, where it was for 11 1/2 months with the determination it was the ECM and Harness. Which it took that long to get. The vehicle was given back 06-14-24, even though it was in running condition, it was discovered parts were missing. Dealership put on order, received by end of July and installed. November 13, 2024, vehicle died out while driving on the freeway. Dashboard lit up everything, had to get the vehicle towed back to dealership. I have the Onstar diagnostics indicating the same components as the original reason the vehicle was held for an approximate year. Dealership now has vehicle and we have to wait for them to do a diagnostic.
Mfg Campaign: 11625518
Recall Date: Nov 15, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
07-01-23 Vehicle died out, wouldn't start, got jumped, still wouldn't start. No indicator lights or warnings. Towed vehicle to the dealership, where it was for 11 1/2 months with the determination it was the ECM and Harness. Which it took that long to get. The vehicle was given back 06-14-24, even though it was in running condition, it was discovered parts were missing. Dealership put on order, received by end of July and installed. November 13, 2024, vehicle died out while driving on the freeway. Dashboard lit up everything, had to get the vehicle towed back to dealership. I have the Onstar diagnostics indicating the same components as the original reason the vehicle was held for an approximate year. Dealership now has vehicle and we have to wait for them to do a diagnostic.
Corrective Action:
07-01-23 Vehicle died out, wouldn't start, got jumped, still wouldn't start. No indicator lights or warnings. Towed vehicle to the dealership, where it was for 11 1/2 months with the determination it was the ECM and Harness. Which it took that long to get. The vehicle was given back 06-14-24, even though it was in running condition, it was discovered parts were missing. Dealership put on order, received by end of July and installed. November 13, 2024, vehicle died out while driving on the freeway. Dashboard lit up everything, had to get the vehicle towed back to dealership. I have the Onstar diagnostics indicating the same components as the original reason the vehicle was held for an approximate year. Dealership now has vehicle and we have to wait for them to do a diagnostic.
Additional Notes:
07-01-23 Vehicle died out, wouldn't start, got jumped, still wouldn't start. No indicator lights or warnings. Towed vehicle to the dealership, where it was for 11 1/2 months with the determination it was the ECM and Harness. Which it took that long to get. The vehicle was given back 06-14-24, even though it was in running condition, it was discovered parts were missing. Dealership put on order, received by end of July and installed. November 13, 2024, vehicle died out while driving on the freeway. Dashboard lit up everything, had to get the vehicle towed back to dealership. I have the Onstar diagnostics indicating the same components as the original reason the vehicle was held for an approximate year. Dealership now has vehicle and we have to wait for them to do a diagnostic.
Mfg Campaign: 11625518
Recall Date: Nov 15, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
With no warning while driving on the Interstate at highway speed, the service light came on reading "Power Steering Drive with Care"/"Stabilitrak". Safety was very at risk, since we were driving down the interstate at regular speed and getting ready to go through a mountainous section. We have taken the truck to the dealership and they were unable to duplicate the fault. they did notice low voltage codes and replaced the battery and negative battery terminal. We didn't have the truck back for 24 hours and I needed to head to town and on my way home the service light appeared again with the same reading and all of a sudden again lost power steering in he middle of traffic. I have read where recalls have been issued on 2014 and 2015 Colorado Trucks for this same issue and think this recall should be extended to the 2016 year models. Thinking this had been resolved and driving normally, it was scary having this happen again and knowing that it could happen at any time we are driving.
Corrective Action:
With no warning while driving on the Interstate at highway speed, the service light came on reading "Power Steering Drive with Care"/"Stabilitrak". Safety was very at risk, since we were driving down the interstate at regular speed and getting ready to go through a mountainous section. We have taken the truck to the dealership and they were unable to duplicate the fault. they did notice low voltage codes and replaced the battery and negative battery terminal. We didn't have the truck back for 24 hours and I needed to head to town and on my way home the service light appeared again with the same reading and all of a sudden again lost power steering in he middle of traffic. I have read where recalls have been issued on 2014 and 2015 Colorado Trucks for this same issue and think this recall should be extended to the 2016 year models. Thinking this had been resolved and driving normally, it was scary having this happen again and knowing that it could happen at any time we are driving.
Additional Notes:
With no warning while driving on the Interstate at highway speed, the service light came on reading "Power Steering Drive with Care"/"Stabilitrak". Safety was very at risk, since we were driving down the interstate at regular speed and getting ready to go through a mountainous section. We have taken the truck to the dealership and they were unable to duplicate the fault. they did notice low voltage codes and replaced the battery and negative battery terminal. We didn't have the truck back for 24 hours and I needed to head to town and on my way home the service light appeared again with the same reading and all of a sudden again lost power steering in he middle of traffic. I have read where recalls have been issued on 2014 and 2015 Colorado Trucks for this same issue and think this recall should be extended to the 2016 year models. Thinking this had been resolved and driving normally, it was scary having this happen again and knowing that it could happen at any time we are driving.
Mfg Campaign: 11623894
Recall Date: Nov 6, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering shuts off while operating vehicle at random times.
Corrective Action:
Power steering shuts off while operating vehicle at random times.
Additional Notes:
Power steering shuts off while operating vehicle at random times.
Mfg Campaign: 11623305
Recall Date: Nov 3, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to steer. The power steering and the stabilizer warning lights were illuminated. Additionally, the contact stated that the failure progressively worsened, and the vehicle occasionally responded as needed after being restarted. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V213000(Steering); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2016 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to steer. The power steering and the stabilizer warning lights were illuminated. Additionally, the contact stated that the failure progressively worsened, and the vehicle occasionally responded as needed after being restarted. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V213000(Steering); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2016 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to steer. The power steering and the stabilizer warning lights were illuminated. Additionally, the contact stated that the failure progressively worsened, and the vehicle occasionally responded as needed after being restarted. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V213000(Steering); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11622417
Recall Date: Oct 29, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Intermittent loss of power steering. Indications from other owners stating a defect in the multi pin electrical connectors
Corrective Action:
Intermittent loss of power steering. Indications from other owners stating a defect in the multi pin electrical connectors
Additional Notes:
Intermittent loss of power steering. Indications from other owners stating a defect in the multi pin electrical connectors
Mfg Campaign: 11622314
Recall Date: Oct 28, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Water intrusion to the cab of the truck has structural failure in the roof causing it to leak inside the cab. Leak runs into dash and out of ignition causing electrical issues in the dash and ignition, along with pooling on the floorboards causing rusting; runs into the rear 3rd brake light and rear headliner causing electrical concerns to the rear brake light not alerting of braking and leaks into rear seats causing rusting under the seats where the seats can fall through the floorboards. How was your safety or the safety of others put at risk? rear brake light failure to alert surrounding drivers of braking. Possible electrocution in starting the vehicle with water in the ignition and dash; possible passenger/driver being dropped through the floorboards while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have had it looked at by mechanics and told it was a body issue and needed to go to a body shop, not the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Water intrusion to the cab of the truck has structural failure in the roof causing it to leak inside the cab. Leak runs into dash and out of ignition causing electrical issues in the dash and ignition, along with pooling on the floorboards causing rusting; runs into the rear 3rd brake light and rear headliner causing electrical concerns to the rear brake light not alerting of braking and leaks into rear seats causing rusting under the seats where the seats can fall through the floorboards. How was your safety or the safety of others put at risk? rear brake light failure to alert surrounding drivers of braking. Possible electrocution in starting the vehicle with water in the ignition and dash; possible passenger/driver being dropped through the floorboards while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have had it looked at by mechanics and told it was a body issue and needed to go to a body shop, not the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Water intrusion to the cab of the truck has structural failure in the roof causing it to leak inside the cab. Leak runs into dash and out of ignition causing electrical issues in the dash and ignition, along with pooling on the floorboards causing rusting; runs into the rear 3rd brake light and rear headliner causing electrical concerns to the rear brake light not alerting of braking and leaks into rear seats causing rusting under the seats where the seats can fall through the floorboards. How was your safety or the safety of others put at risk? rear brake light failure to alert surrounding drivers of braking. Possible electrocution in starting the vehicle with water in the ignition and dash; possible passenger/driver being dropped through the floorboards while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have had it looked at by mechanics and told it was a body issue and needed to go to a body shop, not the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Mfg Campaign: 11621340
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Water intrusion to the cab of the truck has structural failure in the roof causing it to leak inside the cab. Leak runs into dash and out of ignition causing electrical issues in the dash and ignition, along with pooling on the floorboards causing rusting; runs into the rear 3rd brake light and rear headliner causing electrical concerns to the rear brake light not alerting of braking and leaks into rear seats causing rusting under the seats where the seats can fall through the floorboards. How was your safety or the safety of others put at risk? rear brake light failure to alert surrounding drivers of braking. Possible electrocution in starting the vehicle with water in the ignition and dash; possible passenger/driver being dropped through the floorboards while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have had it looked at by mechanics and told it was a body issue and needed to go to a body shop, not the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Water intrusion to the cab of the truck has structural failure in the roof causing it to leak inside the cab. Leak runs into dash and out of ignition causing electrical issues in the dash and ignition, along with pooling on the floorboards causing rusting; runs into the rear 3rd brake light and rear headliner causing electrical concerns to the rear brake light not alerting of braking and leaks into rear seats causing rusting under the seats where the seats can fall through the floorboards. How was your safety or the safety of others put at risk? rear brake light failure to alert surrounding drivers of braking. Possible electrocution in starting the vehicle with water in the ignition and dash; possible passenger/driver being dropped through the floorboards while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have had it looked at by mechanics and told it was a body issue and needed to go to a body shop, not the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Water intrusion to the cab of the truck has structural failure in the roof causing it to leak inside the cab. Leak runs into dash and out of ignition causing electrical issues in the dash and ignition, along with pooling on the floorboards causing rusting; runs into the rear 3rd brake light and rear headliner causing electrical concerns to the rear brake light not alerting of braking and leaks into rear seats causing rusting under the seats where the seats can fall through the floorboards. How was your safety or the safety of others put at risk? rear brake light failure to alert surrounding drivers of braking. Possible electrocution in starting the vehicle with water in the ignition and dash; possible passenger/driver being dropped through the floorboards while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have had it looked at by mechanics and told it was a body issue and needed to go to a body shop, not the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Mfg Campaign: 11621340
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Water intrusion to the cab of the truck has structural failure in the roof causing it to leak inside the cab. Leak runs into dash and out of ignition causing electrical issues in the dash and ignition, along with pooling on the floorboards causing rusting; runs into the rear 3rd brake light and rear headliner causing electrical concerns to the rear brake light not alerting of braking and leaks into rear seats causing rusting under the seats where the seats can fall through the floorboards. How was your safety or the safety of others put at risk? rear brake light failure to alert surrounding drivers of braking. Possible electrocution in starting the vehicle with water in the ignition and dash; possible passenger/driver being dropped through the floorboards while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have had it looked at by mechanics and told it was a body issue and needed to go to a body shop, not the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Water intrusion to the cab of the truck has structural failure in the roof causing it to leak inside the cab. Leak runs into dash and out of ignition causing electrical issues in the dash and ignition, along with pooling on the floorboards causing rusting; runs into the rear 3rd brake light and rear headliner causing electrical concerns to the rear brake light not alerting of braking and leaks into rear seats causing rusting under the seats where the seats can fall through the floorboards. How was your safety or the safety of others put at risk? rear brake light failure to alert surrounding drivers of braking. Possible electrocution in starting the vehicle with water in the ignition and dash; possible passenger/driver being dropped through the floorboards while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have had it looked at by mechanics and told it was a body issue and needed to go to a body shop, not the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Water intrusion to the cab of the truck has structural failure in the roof causing it to leak inside the cab. Leak runs into dash and out of ignition causing electrical issues in the dash and ignition, along with pooling on the floorboards causing rusting; runs into the rear 3rd brake light and rear headliner causing electrical concerns to the rear brake light not alerting of braking and leaks into rear seats causing rusting under the seats where the seats can fall through the floorboards. How was your safety or the safety of others put at risk? rear brake light failure to alert surrounding drivers of braking. Possible electrocution in starting the vehicle with water in the ignition and dash; possible passenger/driver being dropped through the floorboards while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have had it looked at by mechanics and told it was a body issue and needed to go to a body shop, not the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Mfg Campaign: 11621340
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission, yes How was your safety or the safety of others put at risk? I was going 55mph on an open highway and the transmission downshifted into 2nd gear throwing me forward and dropped me to 35mph with a line of cars behind. I could've been rear-ended, thrown off the road, or rolled if I had not immediately grabbed the shifter and put into manual and manually upshifted it back up. Besides the damages to the engine downshifting at that rate of speed to the wrong gear without notice or warning. Has the problem been reproduced or confirmed by a dealer or independent service center? no not a dealer but it has recreated itself a handful of times. This happens more often on downhill grades. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?No
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission, yes How was your safety or the safety of others put at risk? I was going 55mph on an open highway and the transmission downshifted into 2nd gear throwing me forward and dropped me to 35mph with a line of cars behind. I could've been rear-ended, thrown off the road, or rolled if I had not immediately grabbed the shifter and put into manual and manually upshifted it back up. Besides the damages to the engine downshifting at that rate of speed to the wrong gear without notice or warning. Has the problem been reproduced or confirmed by a dealer or independent service center? no not a dealer but it has recreated itself a handful of times. This happens more often on downhill grades. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?No
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission, yes How was your safety or the safety of others put at risk? I was going 55mph on an open highway and the transmission downshifted into 2nd gear throwing me forward and dropped me to 35mph with a line of cars behind. I could've been rear-ended, thrown off the road, or rolled if I had not immediately grabbed the shifter and put into manual and manually upshifted it back up. Besides the damages to the engine downshifting at that rate of speed to the wrong gear without notice or warning. Has the problem been reproduced or confirmed by a dealer or independent service center? no not a dealer but it has recreated itself a handful of times. This happens more often on downhill grades. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?No
Mfg Campaign: 11621342
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Recently started having issues with Power Steering going out along with stability control. It will happen at different speeds and turning radius. No warning that it's about to happen. I will have to pull over turn off the truck. Most often I have to open the driver side door before the alert will reset and I gain access to power steering again. On several occasions I have to repeat this process multiple times. In one case I had to remove the negative battery cable for 30 minutes before I could once again gain access to power steering.
Corrective Action:
Recently started having issues with Power Steering going out along with stability control. It will happen at different speeds and turning radius. No warning that it's about to happen. I will have to pull over turn off the truck. Most often I have to open the driver side door before the alert will reset and I gain access to power steering again. On several occasions I have to repeat this process multiple times. In one case I had to remove the negative battery cable for 30 minutes before I could once again gain access to power steering.
Additional Notes:
Recently started having issues with Power Steering going out along with stability control. It will happen at different speeds and turning radius. No warning that it's about to happen. I will have to pull over turn off the truck. Most often I have to open the driver side door before the alert will reset and I gain access to power steering again. On several occasions I have to repeat this process multiple times. In one case I had to remove the negative battery cable for 30 minutes before I could once again gain access to power steering.
Mfg Campaign: 11620294
Recall Date: Oct 17, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
In the past two months, my 2016 Colorado with 79,000 miles has intermittently been losing power steering. It happens sporadically, in various speed and turning situations. It becomes very difficult to steer without the power assist. It happened while heading into a turn recently and has become more concerning. Shutting the truck off and restarting usually clears the problem (though not always). It can happen multiple times in a day and then not happen for more than a week. A diagnostic scanner showed code C0545
Corrective Action:
In the past two months, my 2016 Colorado with 79,000 miles has intermittently been losing power steering. It happens sporadically, in various speed and turning situations. It becomes very difficult to steer without the power assist. It happened while heading into a turn recently and has become more concerning. Shutting the truck off and restarting usually clears the problem (though not always). It can happen multiple times in a day and then not happen for more than a week. A diagnostic scanner showed code C0545
Additional Notes:
In the past two months, my 2016 Colorado with 79,000 miles has intermittently been losing power steering. It happens sporadically, in various speed and turning situations. It becomes very difficult to steer without the power assist. It happened while heading into a turn recently and has become more concerning. Shutting the truck off and restarting usually clears the problem (though not always). It can happen multiple times in a day and then not happen for more than a week. A diagnostic scanner showed code C0545
Mfg Campaign: 11619279
Recall Date: Oct 11, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving power steering stop working. Nearly hit the car. Was able to get the truck to the side of the road. I turned the truck off. Waited 2 minutes tried to start truck. Won’t start. The lost power steering light stability track and four-wheel-drive service light came on
Corrective Action:
While driving power steering stop working. Nearly hit the car. Was able to get the truck to the side of the road. I turned the truck off. Waited 2 minutes tried to start truck. Won’t start. The lost power steering light stability track and four-wheel-drive service light came on
Additional Notes:
While driving power steering stop working. Nearly hit the car. Was able to get the truck to the side of the road. I turned the truck off. Waited 2 minutes tried to start truck. Won’t start. The lost power steering light stability track and four-wheel-drive service light came on
Mfg Campaign: 11617785
Recall Date: Oct 2, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While driving power steering stop working. Nearly hit the car. Was able to get the truck to the side of the road. I turned the truck off. Waited 2 minutes tried to start truck. Won’t start. The lost power steering light stability track and four-wheel-drive service light came on
Corrective Action:
While driving power steering stop working. Nearly hit the car. Was able to get the truck to the side of the road. I turned the truck off. Waited 2 minutes tried to start truck. Won’t start. The lost power steering light stability track and four-wheel-drive service light came on
Additional Notes:
While driving power steering stop working. Nearly hit the car. Was able to get the truck to the side of the road. I turned the truck off. Waited 2 minutes tried to start truck. Won’t start. The lost power steering light stability track and four-wheel-drive service light came on
Mfg Campaign: 11617785
Recall Date: Oct 2, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicles stabilitrack keeps coming on for no apparent reason.
Corrective Action:
The vehicles stabilitrack keeps coming on for no apparent reason.
Additional Notes:
The vehicles stabilitrack keeps coming on for no apparent reason.
Mfg Campaign: 11617562
Recall Date: Oct 1, 2024
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
The vehicles stabilitrack keeps coming on for no apparent reason.
Corrective Action:
The vehicles stabilitrack keeps coming on for no apparent reason.
Additional Notes:
The vehicles stabilitrack keeps coming on for no apparent reason.
Mfg Campaign: 11617562
Recall Date: Oct 1, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The vehicles stabilitrack keeps coming on for no apparent reason.
Corrective Action:
The vehicles stabilitrack keeps coming on for no apparent reason.
Additional Notes:
The vehicles stabilitrack keeps coming on for no apparent reason.
Mfg Campaign: 11617562
Recall Date: Oct 1, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering failure occurred while driving. This makes the truck very hard to turn. A warning message appears in the info screen “power steering assist failure” when the power steering failure happens. The only fix is to stop the truck, turn off the truck, open the drivers door, close the drivers door, and then restart the truck. The first occurrence of this failure was in July 2024. It has happened many times since: at slow and high speed, wet and dry conditions, on bumpy roads and smooth pavement. There does not seem to be a specific condition which triggers this event. Today, the power steering went out right as I was turning right. This caused me to turn very wide and forced me into the opposing lane of traffic. Thankfully, this did not cause an accident, however, the potential for an accident due to this failure is very high. A similar issue has been identified in the 2015 model year of this truck and there is an open recall for that model year but not this one. I believe the included model year list should be extended to include the 2016 model year at minimum.
Corrective Action:
Power steering failure occurred while driving. This makes the truck very hard to turn. A warning message appears in the info screen “power steering assist failure” when the power steering failure happens. The only fix is to stop the truck, turn off the truck, open the drivers door, close the drivers door, and then restart the truck. The first occurrence of this failure was in July 2024. It has happened many times since: at slow and high speed, wet and dry conditions, on bumpy roads and smooth pavement. There does not seem to be a specific condition which triggers this event. Today, the power steering went out right as I was turning right. This caused me to turn very wide and forced me into the opposing lane of traffic. Thankfully, this did not cause an accident, however, the potential for an accident due to this failure is very high. A similar issue has been identified in the 2015 model year of this truck and there is an open recall for that model year but not this one. I believe the included model year list should be extended to include the 2016 model year at minimum.
Additional Notes:
Power steering failure occurred while driving. This makes the truck very hard to turn. A warning message appears in the info screen “power steering assist failure” when the power steering failure happens. The only fix is to stop the truck, turn off the truck, open the drivers door, close the drivers door, and then restart the truck. The first occurrence of this failure was in July 2024. It has happened many times since: at slow and high speed, wet and dry conditions, on bumpy roads and smooth pavement. There does not seem to be a specific condition which triggers this event. Today, the power steering went out right as I was turning right. This caused me to turn very wide and forced me into the opposing lane of traffic. Thankfully, this did not cause an accident, however, the potential for an accident due to this failure is very high. A similar issue has been identified in the 2015 model year of this truck and there is an open recall for that model year but not this one. I believe the included model year list should be extended to include the 2016 model year at minimum.
Mfg Campaign: 11617108
Recall Date: Sep 29, 2024
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