Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A202307260
Recall Date: Sep 24, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette vehicles. The driver's seat belt retractor may not lock as intended during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202307690
Recall Date: Sep 24, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette vehicles. Despite visual and audible warnings, the vehicle can be driven with the front trunk lid unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202311160
Recall Date: Aug 18, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette vehicles. The release button located inside the front trunk compartment may not function after the vehicle has been shut off for ten minutes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309350
Recall Date: Aug 6, 2020
Consumer Complaints
32 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear back up camera becomes unresponsive randomly, causing it to become unsafe when backing up
Corrective Action:
Rear back up camera becomes unresponsive randomly, causing it to become unsafe when backing up
Additional Notes:
Rear back up camera becomes unresponsive randomly, causing it to become unsafe when backing up
Mfg Campaign: 11671073
Recall Date: Jul 3, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I replaced the battery in my C8 Corvette after three years of ownership. Upon removing the plastic cover from the frunk to access the battery, I discovered the two front strut mounts. To my dismay, I noticed excessive corrosion on both strut mounts, with the left side near an AC compressor line being considerably worse. I immediately took the car to the dealership, where they took pictures and agreed it was a design defect. They submitted a warranty claim to GM, which was denied multiple times. Despite having purchased an extended warranty when I bought the car, which still shows corrosion coverage until 2026 and over 100,000 miles, both the dealership and GM refused to repair my car. I explained that if my garage-kept car, which was never driven in the rain, had such severe corrosion at only 13,703 miles, one could only imagine the condition of a daily driver with the same defect. I then began noticing videos on YouTube exposing the problem and selling aftermarket strut covers (not OEM or from a dealership). This issue poses a significant safety hazard, as a strut could eventually fail due to corrosion. At high speeds of 70 mph on the interstate, this failure could potentially endanger the driver, passengers, and other motorists. However, the dealership and GM Customer Service continue to insist that it is a maintenance issue, despite it clearly being a design flaw. I voiced my concerns about the safety implications, but they offered no explanation or comment other than reiterating that it's a maintenance issue. I warned them that when someone dies as a result of this problem, they will eventually have to pay for the strut mounts and face additional lawsuits. They informed me that the conversation was being recorded, and I hope someone with authority will listen to it. It's not a matter of if, but when these strut mounts fail, endangering the safety and lives of others on the road. respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I replaced the battery in my C8 Corvette after three years of ownership. Upon removing the plastic cover from the frunk to access the battery, I discovered the two front strut mounts. To my dismay, I noticed excessive corrosion on both strut mounts, with the left side near an AC compressor line being considerably worse. I immediately took the car to the dealership, where they took pictures and agreed it was a design defect. They submitted a warranty claim to GM, which was denied multiple times. Despite having purchased an extended warranty when I bought the car, which still shows corrosion coverage until 2026 and over 100,000 miles, both the dealership and GM refused to repair my car. I explained that if my garage-kept car, which was never driven in the rain, had such severe corrosion at only 13,703 miles, one could only imagine the condition of a daily driver with the same defect. I then began noticing videos on YouTube exposing the problem and selling aftermarket strut covers (not OEM or from a dealership). This issue poses a significant safety hazard, as a strut could eventually fail due to corrosion. At high speeds of 70 mph on the interstate, this failure could potentially endanger the driver, passengers, and other motorists. However, the dealership and GM Customer Service continue to insist that it is a maintenance issue, despite it clearly being a design flaw. I voiced my concerns about the safety implications, but they offered no explanation or comment other than reiterating that it's a maintenance issue. I warned them that when someone dies as a result of this problem, they will eventually have to pay for the strut mounts and face additional lawsuits. They informed me that the conversation was being recorded, and I hope someone with authority will listen to it. It's not a matter of if, but when these strut mounts fail, endangering the safety and lives of others on the road. respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I replaced the battery in my C8 Corvette after three years of ownership. Upon removing the plastic cover from the frunk to access the battery, I discovered the two front strut mounts. To my dismay, I noticed excessive corrosion on both strut mounts, with the left side near an AC compressor line being considerably worse. I immediately took the car to the dealership, where they took pictures and agreed it was a design defect. They submitted a warranty claim to GM, which was denied multiple times. Despite having purchased an extended warranty when I bought the car, which still shows corrosion coverage until 2026 and over 100,000 miles, both the dealership and GM refused to repair my car. I explained that if my garage-kept car, which was never driven in the rain, had such severe corrosion at only 13,703 miles, one could only imagine the condition of a daily driver with the same defect. I then began noticing videos on YouTube exposing the problem and selling aftermarket strut covers (not OEM or from a dealership). This issue poses a significant safety hazard, as a strut could eventually fail due to corrosion. At high speeds of 70 mph on the interstate, this failure could potentially endanger the driver, passengers, and other motorists. However, the dealership and GM Customer Service continue to insist that it is a maintenance issue, despite it clearly being a design flaw. I voiced my concerns about the safety implications, but they offered no explanation or comment other than reiterating that it's a maintenance issue. I warned them that when someone dies as a result of this problem, they will eventually have to pay for the strut mounts and face additional lawsuits. They informed me that the conversation was being recorded, and I hope someone with authority will listen to it. It's not a matter of if, but when these strut mounts fail, endangering the safety and lives of others on the road. respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11643898
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I replaced the battery in my C8 Corvette after three years of ownership. Upon removing the plastic cover from the frunk to access the battery, I discovered the two front strut mounts. To my dismay, I noticed excessive corrosion on both strut mounts, with the left side near an AC compressor line being considerably worse. I immediately took the car to the dealership, where they took pictures and agreed it was a design defect. They submitted a warranty claim to GM, which was denied multiple times. Despite having purchased an extended warranty when I bought the car, which still shows corrosion coverage until 2026 and over 100,000 miles, both the dealership and GM refused to repair my car. I explained that if my garage-kept car, which was never driven in the rain, had such severe corrosion at only 13,703 miles, one could only imagine the condition of a daily driver with the same defect. I then began noticing videos on YouTube exposing the problem and selling aftermarket strut covers (not OEM or from a dealership). This issue poses a significant safety hazard, as a strut could eventually fail due to corrosion. At high speeds of 70 mph on the interstate, this failure could potentially endanger the driver, passengers, and other motorists. However, the dealership and GM Customer Service continue to insist that it is a maintenance issue, despite it clearly being a design flaw. I voiced my concerns about the safety implications, but they offered no explanation or comment other than reiterating that it's a maintenance issue. I warned them that when someone dies as a result of this problem, they will eventually have to pay for the strut mounts and face additional lawsuits. They informed me that the conversation was being recorded, and I hope someone with authority will listen to it. It's not a matter of if, but when these strut mounts fail, endangering the safety and lives of others on the road. respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I replaced the battery in my C8 Corvette after three years of ownership. Upon removing the plastic cover from the frunk to access the battery, I discovered the two front strut mounts. To my dismay, I noticed excessive corrosion on both strut mounts, with the left side near an AC compressor line being considerably worse. I immediately took the car to the dealership, where they took pictures and agreed it was a design defect. They submitted a warranty claim to GM, which was denied multiple times. Despite having purchased an extended warranty when I bought the car, which still shows corrosion coverage until 2026 and over 100,000 miles, both the dealership and GM refused to repair my car. I explained that if my garage-kept car, which was never driven in the rain, had such severe corrosion at only 13,703 miles, one could only imagine the condition of a daily driver with the same defect. I then began noticing videos on YouTube exposing the problem and selling aftermarket strut covers (not OEM or from a dealership). This issue poses a significant safety hazard, as a strut could eventually fail due to corrosion. At high speeds of 70 mph on the interstate, this failure could potentially endanger the driver, passengers, and other motorists. However, the dealership and GM Customer Service continue to insist that it is a maintenance issue, despite it clearly being a design flaw. I voiced my concerns about the safety implications, but they offered no explanation or comment other than reiterating that it's a maintenance issue. I warned them that when someone dies as a result of this problem, they will eventually have to pay for the strut mounts and face additional lawsuits. They informed me that the conversation was being recorded, and I hope someone with authority will listen to it. It's not a matter of if, but when these strut mounts fail, endangering the safety and lives of others on the road. respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I replaced the battery in my C8 Corvette after three years of ownership. Upon removing the plastic cover from the frunk to access the battery, I discovered the two front strut mounts. To my dismay, I noticed excessive corrosion on both strut mounts, with the left side near an AC compressor line being considerably worse. I immediately took the car to the dealership, where they took pictures and agreed it was a design defect. They submitted a warranty claim to GM, which was denied multiple times. Despite having purchased an extended warranty when I bought the car, which still shows corrosion coverage until 2026 and over 100,000 miles, both the dealership and GM refused to repair my car. I explained that if my garage-kept car, which was never driven in the rain, had such severe corrosion at only 13,703 miles, one could only imagine the condition of a daily driver with the same defect. I then began noticing videos on YouTube exposing the problem and selling aftermarket strut covers (not OEM or from a dealership). This issue poses a significant safety hazard, as a strut could eventually fail due to corrosion. At high speeds of 70 mph on the interstate, this failure could potentially endanger the driver, passengers, and other motorists. However, the dealership and GM Customer Service continue to insist that it is a maintenance issue, despite it clearly being a design flaw. I voiced my concerns about the safety implications, but they offered no explanation or comment other than reiterating that it's a maintenance issue. I warned them that when someone dies as a result of this problem, they will eventually have to pay for the strut mounts and face additional lawsuits. They informed me that the conversation was being recorded, and I hope someone with authority will listen to it. It's not a matter of if, but when these strut mounts fail, endangering the safety and lives of others on the road. respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11643898
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I replaced the battery in my C8 Corvette after three years of ownership. Upon removing the plastic cover from the frunk to access the battery, I discovered the two front strut mounts. To my dismay, I noticed excessive corrosion on both strut mounts, with the left side near an AC compressor line being considerably worse. I immediately took the car to the dealership, where they took pictures and agreed it was a design defect. They submitted a warranty claim to GM, which was denied multiple times. Despite having purchased an extended warranty when I bought the car, which still shows corrosion coverage until 2026 and over 100,000 miles, both the dealership and GM refused to repair my car. I explained that if my garage-kept car, which was never driven in the rain, had such severe corrosion at only 13,703 miles, one could only imagine the condition of a daily driver with the same defect. I then began noticing videos on YouTube exposing the problem and selling aftermarket strut covers (not OEM or from a dealership). This issue poses a significant safety hazard, as a strut could eventually fail due to corrosion. At high speeds of 70 mph on the interstate, this failure could potentially endanger the driver, passengers, and other motorists. However, the dealership and GM Customer Service continue to insist that it is a maintenance issue, despite it clearly being a design flaw. I voiced my concerns about the safety implications, but they offered no explanation or comment other than reiterating that it's a maintenance issue. I warned them that when someone dies as a result of this problem, they will eventually have to pay for the strut mounts and face additional lawsuits. They informed me that the conversation was being recorded, and I hope someone with authority will listen to it. It's not a matter of if, but when these strut mounts fail, endangering the safety and lives of others on the road. respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I replaced the battery in my C8 Corvette after three years of ownership. Upon removing the plastic cover from the frunk to access the battery, I discovered the two front strut mounts. To my dismay, I noticed excessive corrosion on both strut mounts, with the left side near an AC compressor line being considerably worse. I immediately took the car to the dealership, where they took pictures and agreed it was a design defect. They submitted a warranty claim to GM, which was denied multiple times. Despite having purchased an extended warranty when I bought the car, which still shows corrosion coverage until 2026 and over 100,000 miles, both the dealership and GM refused to repair my car. I explained that if my garage-kept car, which was never driven in the rain, had such severe corrosion at only 13,703 miles, one could only imagine the condition of a daily driver with the same defect. I then began noticing videos on YouTube exposing the problem and selling aftermarket strut covers (not OEM or from a dealership). This issue poses a significant safety hazard, as a strut could eventually fail due to corrosion. At high speeds of 70 mph on the interstate, this failure could potentially endanger the driver, passengers, and other motorists. However, the dealership and GM Customer Service continue to insist that it is a maintenance issue, despite it clearly being a design flaw. I voiced my concerns about the safety implications, but they offered no explanation or comment other than reiterating that it's a maintenance issue. I warned them that when someone dies as a result of this problem, they will eventually have to pay for the strut mounts and face additional lawsuits. They informed me that the conversation was being recorded, and I hope someone with authority will listen to it. It's not a matter of if, but when these strut mounts fail, endangering the safety and lives of others on the road. respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I replaced the battery in my C8 Corvette after three years of ownership. Upon removing the plastic cover from the frunk to access the battery, I discovered the two front strut mounts. To my dismay, I noticed excessive corrosion on both strut mounts, with the left side near an AC compressor line being considerably worse. I immediately took the car to the dealership, where they took pictures and agreed it was a design defect. They submitted a warranty claim to GM, which was denied multiple times. Despite having purchased an extended warranty when I bought the car, which still shows corrosion coverage until 2026 and over 100,000 miles, both the dealership and GM refused to repair my car. I explained that if my garage-kept car, which was never driven in the rain, had such severe corrosion at only 13,703 miles, one could only imagine the condition of a daily driver with the same defect. I then began noticing videos on YouTube exposing the problem and selling aftermarket strut covers (not OEM or from a dealership). This issue poses a significant safety hazard, as a strut could eventually fail due to corrosion. At high speeds of 70 mph on the interstate, this failure could potentially endanger the driver, passengers, and other motorists. However, the dealership and GM Customer Service continue to insist that it is a maintenance issue, despite it clearly being a design flaw. I voiced my concerns about the safety implications, but they offered no explanation or comment other than reiterating that it's a maintenance issue. I warned them that when someone dies as a result of this problem, they will eventually have to pay for the strut mounts and face additional lawsuits. They informed me that the conversation was being recorded, and I hope someone with authority will listen to it. It's not a matter of if, but when these strut mounts fail, endangering the safety and lives of others on the road. respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11643898
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Periodically the Instrument Cluster(Speed, Tach and other gauges) goes black. When this happens you have know knowledge of any information about the vehicle speed, etc.. This lasts a variety length of times, but no longer that about 1minute. The instrument cluster then reappears, but usually will go out again in a few minutes. A message appears, "Service Instrument Cluster'" This will happens 4 or 5 times in a period of around 10 minutes then it will never happen again the rest of the current drive. This may not happen again for a couple of months of driving then it does it again.
Corrective Action:
Periodically the Instrument Cluster(Speed, Tach and other gauges) goes black. When this happens you have know knowledge of any information about the vehicle speed, etc.. This lasts a variety length of times, but no longer that about 1minute. The instrument cluster then reappears, but usually will go out again in a few minutes. A message appears, "Service Instrument Cluster'" This will happens 4 or 5 times in a period of around 10 minutes then it will never happen again the rest of the current drive. This may not happen again for a couple of months of driving then it does it again.
Additional Notes:
Periodically the Instrument Cluster(Speed, Tach and other gauges) goes black. When this happens you have know knowledge of any information about the vehicle speed, etc.. This lasts a variety length of times, but no longer that about 1minute. The instrument cluster then reappears, but usually will go out again in a few minutes. A message appears, "Service Instrument Cluster'" This will happens 4 or 5 times in a period of around 10 minutes then it will never happen again the rest of the current drive. This may not happen again for a couple of months of driving then it does it again.
Mfg Campaign: 11637039
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owned a 2020 Chevrolet Corvette. The contact stated that while driving at an undisclosed speed, the contact came to a complete stop at a stop sign. The contact stated that the light turned green, the accelerator pedal was depressed, and the vehicle started jerking with a rumbling sound coming from the engine compartment. In addition, the engine independently shut off, however the transmission failed to properly shift, pressure level at zero, check engine light, idle creeping disabled, and service transmission warning lights illuminated. The contact stated that he restated the vehicle and the failure reoccurred, and the contact turned the vehicle off. The contact turned off and restarted the vehicle eleven times however, the failure persisted. The contact was able to restart the vehicle and drove to the residence. The vehicle was later towed to the dealer where it was diagnosed with a failed valve body. The contact was informed that the valve body needed to be replaced. The vehicle was repaired under warranty. The vehicle was sold to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,200.
Corrective Action:
The contact owned a 2020 Chevrolet Corvette. The contact stated that while driving at an undisclosed speed, the contact came to a complete stop at a stop sign. The contact stated that the light turned green, the accelerator pedal was depressed, and the vehicle started jerking with a rumbling sound coming from the engine compartment. In addition, the engine independently shut off, however the transmission failed to properly shift, pressure level at zero, check engine light, idle creeping disabled, and service transmission warning lights illuminated. The contact stated that he restated the vehicle and the failure reoccurred, and the contact turned the vehicle off. The contact turned off and restarted the vehicle eleven times however, the failure persisted. The contact was able to restart the vehicle and drove to the residence. The vehicle was later towed to the dealer where it was diagnosed with a failed valve body. The contact was informed that the valve body needed to be replaced. The vehicle was repaired under warranty. The vehicle was sold to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,200.
Additional Notes:
The contact owned a 2020 Chevrolet Corvette. The contact stated that while driving at an undisclosed speed, the contact came to a complete stop at a stop sign. The contact stated that the light turned green, the accelerator pedal was depressed, and the vehicle started jerking with a rumbling sound coming from the engine compartment. In addition, the engine independently shut off, however the transmission failed to properly shift, pressure level at zero, check engine light, idle creeping disabled, and service transmission warning lights illuminated. The contact stated that he restated the vehicle and the failure reoccurred, and the contact turned the vehicle off. The contact turned off and restarted the vehicle eleven times however, the failure persisted. The contact was able to restart the vehicle and drove to the residence. The vehicle was later towed to the dealer where it was diagnosed with a failed valve body. The contact was informed that the valve body needed to be replaced. The vehicle was repaired under warranty. The vehicle was sold to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,200.
Mfg Campaign: 11561551
Recall Date: Dec 22, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I had a complete transmission failure while on a road trip over July 4th. I just read that GM was doing a recall on the Transmission Control Module but it does not include my car, which is what failed on my car at 19,000 miles. My trip was interrupted, we spent two days paying for hotel & rental car in Springfield, MO and now my car is fixed with new TCU in Springfield, but I live in DFW area. If my car had a recall I would have had it fixed before our trip and this all could have been avoided. Now I have to figure out how to get my car back home.
Corrective Action:
I had a complete transmission failure while on a road trip over July 4th. I just read that GM was doing a recall on the Transmission Control Module but it does not include my car, which is what failed on my car at 19,000 miles. My trip was interrupted, we spent two days paying for hotel & rental car in Springfield, MO and now my car is fixed with new TCU in Springfield, but I live in DFW area. If my car had a recall I would have had it fixed before our trip and this all could have been avoided. Now I have to figure out how to get my car back home.
Additional Notes:
I had a complete transmission failure while on a road trip over July 4th. I just read that GM was doing a recall on the Transmission Control Module but it does not include my car, which is what failed on my car at 19,000 miles. My trip was interrupted, we spent two days paying for hotel & rental car in Springfield, MO and now my car is fixed with new TCU in Springfield, but I live in DFW area. If my car had a recall I would have had it fixed before our trip and this all could have been avoided. Now I have to figure out how to get my car back home.
Mfg Campaign: 11531051
Recall Date: Jul 8, 2023
General Motors, Llc
Defect Description:
SUSPENSION:FRONT:SHOCK ABSORBER
Potential Consequences:
2020 CHEVROLET CORVETTE STINGRAY. CONSUMER WRITES IN REGARD TO RUSTING SHOCK TOWER HOUSING.
Corrective Action:
2020 CHEVROLET CORVETTE STINGRAY. CONSUMER WRITES IN REGARD TO RUSTING SHOCK TOWER HOUSING.
Additional Notes:
2020 CHEVROLET CORVETTE STINGRAY. CONSUMER WRITES IN REGARD TO RUSTING SHOCK TOWER HOUSING.
Mfg Campaign: 11511731
Recall Date: Mar 14, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
CAR IS EQUIPPED WITH REMOTE START. ON APRIL 20TH I PARKED IN THE GARAGE, PUT GROCERIES AWAY INCLUDING SOME THAT WENT IN THE FRIDGE IN THE GARAGE. THE CORVETTE KEYS WERE IN MY POCKET. I SET A TIMER FOR ONE HOUR FOR ITEMS I HAD PUT IN THE GARAGE FREEZER TO CHILL. WHEN I WENT BACK AT THE ONE HOUR ALARM, THE VEHICLE WAS RUNNING IN THE CLOSED GARAGE. TO USE REMOTE START THE VEHICLE HAS TO BE LOCKED FIRST AND I NEVER LOCK THE VEHICLE IN A CLOSED GARAGE. CHANCE MOTION OF THOSE KEYS IN MY POCKET HAD LOCKED THE VEHICLE AND INITIATED REMOTE ENGINE START. I HAD JUST LAID DOWN TO NAP WHEN THE ONE HOUR ALARM WENT OFF. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED HAD I NOT USED MY ALARM FOR THOSE FOOD ITEMS.
Corrective Action:
CAR IS EQUIPPED WITH REMOTE START. ON APRIL 20TH I PARKED IN THE GARAGE, PUT GROCERIES AWAY INCLUDING SOME THAT WENT IN THE FRIDGE IN THE GARAGE. THE CORVETTE KEYS WERE IN MY POCKET. I SET A TIMER FOR ONE HOUR FOR ITEMS I HAD PUT IN THE GARAGE FREEZER TO CHILL. WHEN I WENT BACK AT THE ONE HOUR ALARM, THE VEHICLE WAS RUNNING IN THE CLOSED GARAGE. TO USE REMOTE START THE VEHICLE HAS TO BE LOCKED FIRST AND I NEVER LOCK THE VEHICLE IN A CLOSED GARAGE. CHANCE MOTION OF THOSE KEYS IN MY POCKET HAD LOCKED THE VEHICLE AND INITIATED REMOTE ENGINE START. I HAD JUST LAID DOWN TO NAP WHEN THE ONE HOUR ALARM WENT OFF. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED HAD I NOT USED MY ALARM FOR THOSE FOOD ITEMS.
Additional Notes:
CAR IS EQUIPPED WITH REMOTE START. ON APRIL 20TH I PARKED IN THE GARAGE, PUT GROCERIES AWAY INCLUDING SOME THAT WENT IN THE FRIDGE IN THE GARAGE. THE CORVETTE KEYS WERE IN MY POCKET. I SET A TIMER FOR ONE HOUR FOR ITEMS I HAD PUT IN THE GARAGE FREEZER TO CHILL. WHEN I WENT BACK AT THE ONE HOUR ALARM, THE VEHICLE WAS RUNNING IN THE CLOSED GARAGE. TO USE REMOTE START THE VEHICLE HAS TO BE LOCKED FIRST AND I NEVER LOCK THE VEHICLE IN A CLOSED GARAGE. CHANCE MOTION OF THOSE KEYS IN MY POCKET HAD LOCKED THE VEHICLE AND INITIATED REMOTE ENGINE START. I HAD JUST LAID DOWN TO NAP WHEN THE ONE HOUR ALARM WENT OFF. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED HAD I NOT USED MY ALARM FOR THOSE FOOD ITEMS.
Mfg Campaign: 11413108
Recall Date: Apr 20, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
GM REFUSES TO REPLACE THE BRAKE MODULE DESPITE THE FACT THAT THIS HAS BEEN KNOWN SINCE SEPTEMBER 2020. THE REMEDY "IS INCOMPLETE"AND PARTS ARE NOT YET AVAILABLE. IT IS LUDICROUS TO ASSUME THAT PARTS ON A CURRENTLY PRODUCED CAR ARE NOT AVAILABLE. THEY ARE INSTALLING THIS MODULE DAILY. THESE ARE BRAKES THAT CAN FAIL AND CAN CAUSE AN ACCIDENT WHEN THEY DO FAIL.
Corrective Action:
GM REFUSES TO REPLACE THE BRAKE MODULE DESPITE THE FACT THAT THIS HAS BEEN KNOWN SINCE SEPTEMBER 2020. THE REMEDY "IS INCOMPLETE"AND PARTS ARE NOT YET AVAILABLE. IT IS LUDICROUS TO ASSUME THAT PARTS ON A CURRENTLY PRODUCED CAR ARE NOT AVAILABLE. THEY ARE INSTALLING THIS MODULE DAILY. THESE ARE BRAKES THAT CAN FAIL AND CAN CAUSE AN ACCIDENT WHEN THEY DO FAIL.
Additional Notes:
GM REFUSES TO REPLACE THE BRAKE MODULE DESPITE THE FACT THAT THIS HAS BEEN KNOWN SINCE SEPTEMBER 2020. THE REMEDY "IS INCOMPLETE"AND PARTS ARE NOT YET AVAILABLE. IT IS LUDICROUS TO ASSUME THAT PARTS ON A CURRENTLY PRODUCED CAR ARE NOT AVAILABLE. THEY ARE INSTALLING THIS MODULE DAILY. THESE ARE BRAKES THAT CAN FAIL AND CAN CAUSE AN ACCIDENT WHEN THEY DO FAIL.
Mfg Campaign: 11397352
Recall Date: Feb 22, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THERE IS A STRONG SMELL OF GASOLINE IN THE TRUNK. THE SMELL IS STRONGER WHEN THE GAS TANK IS RECENTLY FILLED OR FULL.
Corrective Action:
THERE IS A STRONG SMELL OF GASOLINE IN THE TRUNK. THE SMELL IS STRONGER WHEN THE GAS TANK IS RECENTLY FILLED OR FULL.
Additional Notes:
THERE IS A STRONG SMELL OF GASOLINE IN THE TRUNK. THE SMELL IS STRONGER WHEN THE GAS TANK IS RECENTLY FILLED OR FULL.
Mfg Campaign: 11385574
Recall Date: Dec 30, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THERE IS A STRONG SMELL OF GASOLINE IN THE TRUNK. THE SMELL IS STRONGER WHEN THE GAS TANK IS RECENTLY FILLED OR FULL.
Corrective Action:
THERE IS A STRONG SMELL OF GASOLINE IN THE TRUNK. THE SMELL IS STRONGER WHEN THE GAS TANK IS RECENTLY FILLED OR FULL.
Additional Notes:
THERE IS A STRONG SMELL OF GASOLINE IN THE TRUNK. THE SMELL IS STRONGER WHEN THE GAS TANK IS RECENTLY FILLED OR FULL.
Mfg Campaign: 11385574
Recall Date: Dec 30, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON SEPTEMBER 24, 2020, CHEVROLET ISSUED A RECALL FOR A POSSIBLE CONTAMINATED BRAKE BOOSTER MODULE ON NUMEROUS 2020 VEHICLES. THIS TO ME IS A SERIOUS MATTER WHEN IT DEALS WITH THE VEHICLES BRAKING SYSTEM. THERE HAVE BEEN CUSTOMERS ONLINE WHO HAVE TALKED ABOUT THIS ISSUE, WITH ONE CUSTOMER STATED THAT HIS BRAKES DID FAIL AND IT WAS DIFFICULT FOR HIM TO STOP. I HAVE MADE NUMEROUS CALLS TO GM AND NO ONE COULD GIVE ME ANY ACCURATE INFORMATION. I HAVE NOT BEEN DRIVING MY NEW 2020 CORVETTE VERY OFTEN BECAUSE OF FEAR OF BRAKE FAILURE. I WAS TOLD BY A GM REP THAT IF MODULE DID GO OUT THAT YOUR BRAKES WOULD STILL WORK. HE STATED THAT YOU WOULD JUST HAVE TO USE MORE FOOT PRESSURE ON BRAKES. IT HAS NOW BEEN OVER 90 DAYS AND I AM REQUESTING THAT THIS ISSUE GET RESOLVED FOR ALL NEW CAR OWNERS WHO HAVE THIS RECALL. GM IS TOO LARGE OF A COMPANY TO LET THIS JUST LINGER AS IF ITS NO BIG DEAL.
Corrective Action:
ON SEPTEMBER 24, 2020, CHEVROLET ISSUED A RECALL FOR A POSSIBLE CONTAMINATED BRAKE BOOSTER MODULE ON NUMEROUS 2020 VEHICLES. THIS TO ME IS A SERIOUS MATTER WHEN IT DEALS WITH THE VEHICLES BRAKING SYSTEM. THERE HAVE BEEN CUSTOMERS ONLINE WHO HAVE TALKED ABOUT THIS ISSUE, WITH ONE CUSTOMER STATED THAT HIS BRAKES DID FAIL AND IT WAS DIFFICULT FOR HIM TO STOP. I HAVE MADE NUMEROUS CALLS TO GM AND NO ONE COULD GIVE ME ANY ACCURATE INFORMATION. I HAVE NOT BEEN DRIVING MY NEW 2020 CORVETTE VERY OFTEN BECAUSE OF FEAR OF BRAKE FAILURE. I WAS TOLD BY A GM REP THAT IF MODULE DID GO OUT THAT YOUR BRAKES WOULD STILL WORK. HE STATED THAT YOU WOULD JUST HAVE TO USE MORE FOOT PRESSURE ON BRAKES. IT HAS NOW BEEN OVER 90 DAYS AND I AM REQUESTING THAT THIS ISSUE GET RESOLVED FOR ALL NEW CAR OWNERS WHO HAVE THIS RECALL. GM IS TOO LARGE OF A COMPANY TO LET THIS JUST LINGER AS IF ITS NO BIG DEAL.
Additional Notes:
ON SEPTEMBER 24, 2020, CHEVROLET ISSUED A RECALL FOR A POSSIBLE CONTAMINATED BRAKE BOOSTER MODULE ON NUMEROUS 2020 VEHICLES. THIS TO ME IS A SERIOUS MATTER WHEN IT DEALS WITH THE VEHICLES BRAKING SYSTEM. THERE HAVE BEEN CUSTOMERS ONLINE WHO HAVE TALKED ABOUT THIS ISSUE, WITH ONE CUSTOMER STATED THAT HIS BRAKES DID FAIL AND IT WAS DIFFICULT FOR HIM TO STOP. I HAVE MADE NUMEROUS CALLS TO GM AND NO ONE COULD GIVE ME ANY ACCURATE INFORMATION. I HAVE NOT BEEN DRIVING MY NEW 2020 CORVETTE VERY OFTEN BECAUSE OF FEAR OF BRAKE FAILURE. I WAS TOLD BY A GM REP THAT IF MODULE DID GO OUT THAT YOUR BRAKES WOULD STILL WORK. HE STATED THAT YOU WOULD JUST HAVE TO USE MORE FOOT PRESSURE ON BRAKES. IT HAS NOW BEEN OVER 90 DAYS AND I AM REQUESTING THAT THIS ISSUE GET RESOLVED FOR ALL NEW CAR OWNERS WHO HAVE THIS RECALL. GM IS TOO LARGE OF A COMPANY TO LET THIS JUST LINGER AS IF ITS NO BIG DEAL.
Mfg Campaign: 11385615
Recall Date: Dec 30, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
AT THE TIME OF INCIDENT THE VEHICLE HAD 660 MILES. MOST OF THE ACCUMULATED MILES ARE: 60% STREET AND 40% HIWAY. I WAS INSPECTING THE WHEELS AND TIRE WHEN I SPOTTED A SIGNIFICANT AMOUNT OF GREY/BLACK COLORED GREASE RANDOMLY COVERING THE INNER WHEEL. UPON FURTHER INSPECTION I NOTICED THAT THE GREASE WAS SPLATTERED ON THE EMERGENCY BRAKE UNIT, SENSORS AND WIRING HARNESS. THE GREASE WAS ISOLATED TO THE REAR PASSANGER AXLE. I SUSPECT THAT THE GREASE CAME FROM A DEFECTIVE CV BOOT. TOOK VEHICLE IN TO CHECKOUT THE PROBLEM AND THEY DETERMINED THE GREASE WAS FROM A DEFECTIVE CV BOOT. NEW AXLE WAS ORDERED.
Corrective Action:
AT THE TIME OF INCIDENT THE VEHICLE HAD 660 MILES. MOST OF THE ACCUMULATED MILES ARE: 60% STREET AND 40% HIWAY. I WAS INSPECTING THE WHEELS AND TIRE WHEN I SPOTTED A SIGNIFICANT AMOUNT OF GREY/BLACK COLORED GREASE RANDOMLY COVERING THE INNER WHEEL. UPON FURTHER INSPECTION I NOTICED THAT THE GREASE WAS SPLATTERED ON THE EMERGENCY BRAKE UNIT, SENSORS AND WIRING HARNESS. THE GREASE WAS ISOLATED TO THE REAR PASSANGER AXLE. I SUSPECT THAT THE GREASE CAME FROM A DEFECTIVE CV BOOT. TOOK VEHICLE IN TO CHECKOUT THE PROBLEM AND THEY DETERMINED THE GREASE WAS FROM A DEFECTIVE CV BOOT. NEW AXLE WAS ORDERED.
Additional Notes:
AT THE TIME OF INCIDENT THE VEHICLE HAD 660 MILES. MOST OF THE ACCUMULATED MILES ARE: 60% STREET AND 40% HIWAY. I WAS INSPECTING THE WHEELS AND TIRE WHEN I SPOTTED A SIGNIFICANT AMOUNT OF GREY/BLACK COLORED GREASE RANDOMLY COVERING THE INNER WHEEL. UPON FURTHER INSPECTION I NOTICED THAT THE GREASE WAS SPLATTERED ON THE EMERGENCY BRAKE UNIT, SENSORS AND WIRING HARNESS. THE GREASE WAS ISOLATED TO THE REAR PASSANGER AXLE. I SUSPECT THAT THE GREASE CAME FROM A DEFECTIVE CV BOOT. TOOK VEHICLE IN TO CHECKOUT THE PROBLEM AND THEY DETERMINED THE GREASE WAS FROM A DEFECTIVE CV BOOT. NEW AXLE WAS ORDERED.
Mfg Campaign: 11385542
Recall Date: Dec 29, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS COMPLAINT IS A RESULT OF GM NON ACTION TO THEIR RECALL A202307260. IT HAS BEEN 2 MONTHS SINCE THE RECALL HAS BEEN ANNOUNCED AND PARTS OR NOT AVAILABLE. LOSS THE THE AFFECTED ITEM (BRAKE BOOSTER) SEVERELY IMPACTS SAFETY THAT COULD CAUSE AN ACCIDENT RESULTING IN SEVERE INJURIES OR DEATH. GM HAS PARTS -- THEY ARE BUILDING 180 UNITS PER DAY. THERE ARE UNDER 700 - 2020 CORVETTE CARS AFFECTED BY THIS RECALL. GM IS PUTTING PROFIT AND SALES AHEAD OF SAFETY. NHTSA SHOULD REQUIRE GM TO IMMEDIATELY USE PRODUCTION PARTS TO REMEDY THIS ISSUE AND CLOSE THIS RECALL CONSIDERING IT IS SAFETY RELATED.
Corrective Action:
THIS COMPLAINT IS A RESULT OF GM NON ACTION TO THEIR RECALL A202307260. IT HAS BEEN 2 MONTHS SINCE THE RECALL HAS BEEN ANNOUNCED AND PARTS OR NOT AVAILABLE. LOSS THE THE AFFECTED ITEM (BRAKE BOOSTER) SEVERELY IMPACTS SAFETY THAT COULD CAUSE AN ACCIDENT RESULTING IN SEVERE INJURIES OR DEATH. GM HAS PARTS -- THEY ARE BUILDING 180 UNITS PER DAY. THERE ARE UNDER 700 - 2020 CORVETTE CARS AFFECTED BY THIS RECALL. GM IS PUTTING PROFIT AND SALES AHEAD OF SAFETY. NHTSA SHOULD REQUIRE GM TO IMMEDIATELY USE PRODUCTION PARTS TO REMEDY THIS ISSUE AND CLOSE THIS RECALL CONSIDERING IT IS SAFETY RELATED.
Additional Notes:
THIS COMPLAINT IS A RESULT OF GM NON ACTION TO THEIR RECALL A202307260. IT HAS BEEN 2 MONTHS SINCE THE RECALL HAS BEEN ANNOUNCED AND PARTS OR NOT AVAILABLE. LOSS THE THE AFFECTED ITEM (BRAKE BOOSTER) SEVERELY IMPACTS SAFETY THAT COULD CAUSE AN ACCIDENT RESULTING IN SEVERE INJURIES OR DEATH. GM HAS PARTS -- THEY ARE BUILDING 180 UNITS PER DAY. THERE ARE UNDER 700 - 2020 CORVETTE CARS AFFECTED BY THIS RECALL. GM IS PUTTING PROFIT AND SALES AHEAD OF SAFETY. NHTSA SHOULD REQUIRE GM TO IMMEDIATELY USE PRODUCTION PARTS TO REMEDY THIS ISSUE AND CLOSE THIS RECALL CONSIDERING IT IS SAFETY RELATED.
Mfg Campaign: 11375072
Recall Date: Nov 17, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
RECEIVED 2020 CORVETTE ON 9/15/20, ON 9/24/20 WENT TO USE THE CAR TO DO TO DOCTOR. THE CAR STARTED AND THEN WOULD NOT RUN. HAD ALL KIND OF MESSAGE; SERVICE ENGINE, NO OIL PRESSURE; TRACTION CONTROL, HAD BAD SMELL. HAD TO HAVE FLATBED TOW TRUCK GET THE CAR AND TAKE IT TO A CHEVROLET DEALER. CAR HAS BROKEN VALVE SPRINGS. CAR HAS BEEN GONE 10 DAYS SO FAR AND DO NOT HAVE ALL OF THE VALVE SPRINGS TO REPAIR CAR. CAR ONLY HAS 115 MILES ON IT. LUCKILY THE CAR WAS IN THE GARAGE WHEN THIS HAPPENED.
Corrective Action:
RECEIVED 2020 CORVETTE ON 9/15/20, ON 9/24/20 WENT TO USE THE CAR TO DO TO DOCTOR. THE CAR STARTED AND THEN WOULD NOT RUN. HAD ALL KIND OF MESSAGE; SERVICE ENGINE, NO OIL PRESSURE; TRACTION CONTROL, HAD BAD SMELL. HAD TO HAVE FLATBED TOW TRUCK GET THE CAR AND TAKE IT TO A CHEVROLET DEALER. CAR HAS BROKEN VALVE SPRINGS. CAR HAS BEEN GONE 10 DAYS SO FAR AND DO NOT HAVE ALL OF THE VALVE SPRINGS TO REPAIR CAR. CAR ONLY HAS 115 MILES ON IT. LUCKILY THE CAR WAS IN THE GARAGE WHEN THIS HAPPENED.
Additional Notes:
RECEIVED 2020 CORVETTE ON 9/15/20, ON 9/24/20 WENT TO USE THE CAR TO DO TO DOCTOR. THE CAR STARTED AND THEN WOULD NOT RUN. HAD ALL KIND OF MESSAGE; SERVICE ENGINE, NO OIL PRESSURE; TRACTION CONTROL, HAD BAD SMELL. HAD TO HAVE FLATBED TOW TRUCK GET THE CAR AND TAKE IT TO A CHEVROLET DEALER. CAR HAS BROKEN VALVE SPRINGS. CAR HAS BEEN GONE 10 DAYS SO FAR AND DO NOT HAVE ALL OF THE VALVE SPRINGS TO REPAIR CAR. CAR ONLY HAS 115 MILES ON IT. LUCKILY THE CAR WAS IN THE GARAGE WHEN THIS HAPPENED.
Mfg Campaign: 11362717
Recall Date: Oct 4, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT HOOD/TRUMP FLEW OPEN @ 20 MPH WHEN DRIVING THROUGH NEIGHBORHOOD. BENT THE LATCHES, DAMAGED THE HOOD AND QUARTER PANEL. LATCH IS FLIMSY AND LACKS BETTER LOCKING MECHANISM TO PROTECT IT FROM OPENING.
Corrective Action:
FRONT HOOD/TRUMP FLEW OPEN @ 20 MPH WHEN DRIVING THROUGH NEIGHBORHOOD. BENT THE LATCHES, DAMAGED THE HOOD AND QUARTER PANEL. LATCH IS FLIMSY AND LACKS BETTER LOCKING MECHANISM TO PROTECT IT FROM OPENING.
Additional Notes:
FRONT HOOD/TRUMP FLEW OPEN @ 20 MPH WHEN DRIVING THROUGH NEIGHBORHOOD. BENT THE LATCHES, DAMAGED THE HOOD AND QUARTER PANEL. LATCH IS FLIMSY AND LACKS BETTER LOCKING MECHANISM TO PROTECT IT FROM OPENING.
Mfg Campaign: 11361585
Recall Date: Sep 28, 2020
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE 2020 CHEVROLET CORVETTE COUPE WITH THE 1LT TRIM PACKAGE DOES NOT COMPLY WITH THE 20 DEGREE MINIMUM HORIZONTAL FIELD OF VIEW REQUIREMENT AS OUTLINED IN US DOT TP-111V-01. THE INTERIOR REAR VIEW MIRROR IS ESSENTIALLY USELESS GIVEN THE SMALL SIZE OF THE REAR HATCH GLASS. PLEASE NOTE THAT THE 1LT TRIM PACKAGE DOES NOT INCLUDE THE CAMERA AUGMENTED REAR VIEW MIRROR FOUND IN THE 2LT AND 3LT TRIM PACKAGES.
Corrective Action:
THE 2020 CHEVROLET CORVETTE COUPE WITH THE 1LT TRIM PACKAGE DOES NOT COMPLY WITH THE 20 DEGREE MINIMUM HORIZONTAL FIELD OF VIEW REQUIREMENT AS OUTLINED IN US DOT TP-111V-01. THE INTERIOR REAR VIEW MIRROR IS ESSENTIALLY USELESS GIVEN THE SMALL SIZE OF THE REAR HATCH GLASS. PLEASE NOTE THAT THE 1LT TRIM PACKAGE DOES NOT INCLUDE THE CAMERA AUGMENTED REAR VIEW MIRROR FOUND IN THE 2LT AND 3LT TRIM PACKAGES.
Additional Notes:
THE 2020 CHEVROLET CORVETTE COUPE WITH THE 1LT TRIM PACKAGE DOES NOT COMPLY WITH THE 20 DEGREE MINIMUM HORIZONTAL FIELD OF VIEW REQUIREMENT AS OUTLINED IN US DOT TP-111V-01. THE INTERIOR REAR VIEW MIRROR IS ESSENTIALLY USELESS GIVEN THE SMALL SIZE OF THE REAR HATCH GLASS. PLEASE NOTE THAT THE 1LT TRIM PACKAGE DOES NOT INCLUDE THE CAMERA AUGMENTED REAR VIEW MIRROR FOUND IN THE 2LT AND 3LT TRIM PACKAGES.
Mfg Campaign: 11355677
Recall Date: Sep 17, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE FRONT DRIVER SIDE DAYTIME DRIVING LIGHT WHICH IS ALSO THE TURN SIGNAL DOES NOT WORK. IT HASN'T WORKED FOR ALMOST 3 MONTHS AND CHEVY DOES NOT STOCK ANY HEADLIGHTS FOR THIS CAR. THIS HAS BEEN GOING ON FOR WAY TOO LONG AND I DON'T THINK THAT THEIR STATEMENT SEEMS ACCURATE ABOUT DRIVING WITHOUT THE LIGHT/TURN SIGNAL. EVEN THOUGH GM STATES IT OK TO DRIVE I FEEL IT'S NOT THAT SAFE AND HAVE NOT DRIVEN IT MUCH THESE PAST 3 MONTHS. THIS IS A NEW MODEL AND I KNOW IT'S DIFFICULT TO HAVE ALL PARTS AVAILABLE FOR A NEW CAR BUT A HEADLIGHT SHOULD BE SOMETHING THAT IS IN STOCK IN THEIR WAREHOUSE PRIOR TO SHIPPING THESE CARS TO THE PUBLIC.
Corrective Action:
THE FRONT DRIVER SIDE DAYTIME DRIVING LIGHT WHICH IS ALSO THE TURN SIGNAL DOES NOT WORK. IT HASN'T WORKED FOR ALMOST 3 MONTHS AND CHEVY DOES NOT STOCK ANY HEADLIGHTS FOR THIS CAR. THIS HAS BEEN GOING ON FOR WAY TOO LONG AND I DON'T THINK THAT THEIR STATEMENT SEEMS ACCURATE ABOUT DRIVING WITHOUT THE LIGHT/TURN SIGNAL. EVEN THOUGH GM STATES IT OK TO DRIVE I FEEL IT'S NOT THAT SAFE AND HAVE NOT DRIVEN IT MUCH THESE PAST 3 MONTHS. THIS IS A NEW MODEL AND I KNOW IT'S DIFFICULT TO HAVE ALL PARTS AVAILABLE FOR A NEW CAR BUT A HEADLIGHT SHOULD BE SOMETHING THAT IS IN STOCK IN THEIR WAREHOUSE PRIOR TO SHIPPING THESE CARS TO THE PUBLIC.
Additional Notes:
THE FRONT DRIVER SIDE DAYTIME DRIVING LIGHT WHICH IS ALSO THE TURN SIGNAL DOES NOT WORK. IT HASN'T WORKED FOR ALMOST 3 MONTHS AND CHEVY DOES NOT STOCK ANY HEADLIGHTS FOR THIS CAR. THIS HAS BEEN GOING ON FOR WAY TOO LONG AND I DON'T THINK THAT THEIR STATEMENT SEEMS ACCURATE ABOUT DRIVING WITHOUT THE LIGHT/TURN SIGNAL. EVEN THOUGH GM STATES IT OK TO DRIVE I FEEL IT'S NOT THAT SAFE AND HAVE NOT DRIVEN IT MUCH THESE PAST 3 MONTHS. THIS IS A NEW MODEL AND I KNOW IT'S DIFFICULT TO HAVE ALL PARTS AVAILABLE FOR A NEW CAR BUT A HEADLIGHT SHOULD BE SOMETHING THAT IS IN STOCK IN THEIR WAREHOUSE PRIOR TO SHIPPING THESE CARS TO THE PUBLIC.
Mfg Campaign: 11353992
Recall Date: Sep 9, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING AT 20-30 MPH, THE FRONT HOOD RELEASED AND THE HOOD OPENED TO A NEAR VERTICAL POSITION. AFTER STOPPING I CLOSED THE HOOD BUT IT TOOK A LOT OF EFFORT. WHEN CLOSED THE HOOD NOW IS RECESSED NEAR THE HINGES AND THERE IS SOME PAINT DAMAGE TO THE EDGES OF THE HOOD AND FENDERS. IT APPEARS THAT THE HINGES ARE DAMAGED. I IMMEDIATELY TOOK IT TO A DEALER AND THEY ARE TO RESEARCH THE ISSUE WITH CHEVY ENGINEERING. THE DAMAGE HAS BEEN REPAIRED UNDER WARRANTY. I AM CONCERNED THAT THIS MAY RE-OCCURE.
Corrective Action:
WHILE DRIVING AT 20-30 MPH, THE FRONT HOOD RELEASED AND THE HOOD OPENED TO A NEAR VERTICAL POSITION. AFTER STOPPING I CLOSED THE HOOD BUT IT TOOK A LOT OF EFFORT. WHEN CLOSED THE HOOD NOW IS RECESSED NEAR THE HINGES AND THERE IS SOME PAINT DAMAGE TO THE EDGES OF THE HOOD AND FENDERS. IT APPEARS THAT THE HINGES ARE DAMAGED. I IMMEDIATELY TOOK IT TO A DEALER AND THEY ARE TO RESEARCH THE ISSUE WITH CHEVY ENGINEERING. THE DAMAGE HAS BEEN REPAIRED UNDER WARRANTY. I AM CONCERNED THAT THIS MAY RE-OCCURE.
Additional Notes:
WHILE DRIVING AT 20-30 MPH, THE FRONT HOOD RELEASED AND THE HOOD OPENED TO A NEAR VERTICAL POSITION. AFTER STOPPING I CLOSED THE HOOD BUT IT TOOK A LOT OF EFFORT. WHEN CLOSED THE HOOD NOW IS RECESSED NEAR THE HINGES AND THERE IS SOME PAINT DAMAGE TO THE EDGES OF THE HOOD AND FENDERS. IT APPEARS THAT THE HINGES ARE DAMAGED. I IMMEDIATELY TOOK IT TO A DEALER AND THEY ARE TO RESEARCH THE ISSUE WITH CHEVY ENGINEERING. THE DAMAGE HAS BEEN REPAIRED UNDER WARRANTY. I AM CONCERNED THAT THIS MAY RE-OCCURE.
Mfg Campaign: 11348787
Recall Date: Aug 12, 2020
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