Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18159
Recall Date: May 10, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17035
Recall Date: Jan 26, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 50490, 50491
Recall Date: Jul 5, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 50190
Recall Date: Jul 1, 2016
Consumer Complaints
381 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I start my car it will sputter then die, also cuts off while driving. It cuts off but will crank up and die again after so many tries it will drive a while and do it again. The check engine was on and I have fixed the O2 sensor, the mass air flow sensor, Ive replaced the turbo hose it had a big chunk ripped out of it which we have no clue how that happened, I just changed the PCV valves a few weeks ago and the car started but would not go in drive nor reverse put it back in shop and cleaned the throttle body and it ran good the whole day today I started cutting off again.
Corrective Action:
When I start my car it will sputter then die, also cuts off while driving. It cuts off but will crank up and die again after so many tries it will drive a while and do it again. The check engine was on and I have fixed the O2 sensor, the mass air flow sensor, Ive replaced the turbo hose it had a big chunk ripped out of it which we have no clue how that happened, I just changed the PCV valves a few weeks ago and the car started but would not go in drive nor reverse put it back in shop and cleaned the throttle body and it ran good the whole day today I started cutting off again.
Additional Notes:
When I start my car it will sputter then die, also cuts off while driving. It cuts off but will crank up and die again after so many tries it will drive a while and do it again. The check engine was on and I have fixed the O2 sensor, the mass air flow sensor, Ive replaced the turbo hose it had a big chunk ripped out of it which we have no clue how that happened, I just changed the PCV valves a few weeks ago and the car started but would not go in drive nor reverse put it back in shop and cleaned the throttle body and it ran good the whole day today I started cutting off again.
Mfg Campaign: 11533949
Recall Date: Jul 23, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
When I start my car it will sputter then die, also cuts off while driving. It cuts off but will crank up and die again after so many tries it will drive a while and do it again. The check engine was on and I have fixed the O2 sensor, the mass air flow sensor, Ive replaced the turbo hose it had a big chunk ripped out of it which we have no clue how that happened, I just changed the PCV valves a few weeks ago and the car started but would not go in drive nor reverse put it back in shop and cleaned the throttle body and it ran good the whole day today I started cutting off again.
Corrective Action:
When I start my car it will sputter then die, also cuts off while driving. It cuts off but will crank up and die again after so many tries it will drive a while and do it again. The check engine was on and I have fixed the O2 sensor, the mass air flow sensor, Ive replaced the turbo hose it had a big chunk ripped out of it which we have no clue how that happened, I just changed the PCV valves a few weeks ago and the car started but would not go in drive nor reverse put it back in shop and cleaned the throttle body and it ran good the whole day today I started cutting off again.
Additional Notes:
When I start my car it will sputter then die, also cuts off while driving. It cuts off but will crank up and die again after so many tries it will drive a while and do it again. The check engine was on and I have fixed the O2 sensor, the mass air flow sensor, Ive replaced the turbo hose it had a big chunk ripped out of it which we have no clue how that happened, I just changed the PCV valves a few weeks ago and the car started but would not go in drive nor reverse put it back in shop and cleaned the throttle body and it ran good the whole day today I started cutting off again.
Mfg Campaign: 11533949
Recall Date: Jul 23, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Chevrolet Cruze. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle stalled. The vehicle was restarted after two attempts. The check engine warning light was illuminated during the failure. The vehicle was taken to a dealer where it was diagnosed that the catalytic converter and Oxygen sensor needed to be replaced. The vehicle was not repaired. The contact manufacturer was notified of the failure. The failure mileage was 97,800.
Corrective Action:
The contact owns a 2016 Chevrolet Cruze. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle stalled. The vehicle was restarted after two attempts. The check engine warning light was illuminated during the failure. The vehicle was taken to a dealer where it was diagnosed that the catalytic converter and Oxygen sensor needed to be replaced. The vehicle was not repaired. The contact manufacturer was notified of the failure. The failure mileage was 97,800.
Additional Notes:
The contact owns a 2016 Chevrolet Cruze. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle stalled. The vehicle was restarted after two attempts. The check engine warning light was illuminated during the failure. The vehicle was taken to a dealer where it was diagnosed that the catalytic converter and Oxygen sensor needed to be replaced. The vehicle was not repaired. The contact manufacturer was notified of the failure. The failure mileage was 97,800.
Mfg Campaign: 11532968
Recall Date: Jul 18, 2023
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2016 Chevrolet Cruze equipped with Continental Tires, Tire Line: Conti Pro Contact, Tire Size: 195/65/R15, DOT Number: P5AEWBNU1018. The contact stated while driving 45 MPH, there was an abnormally loud sound coming from the front and rear passenger’s side tires. Upon visual inspection, that contact found no issues with the tires. The contact stated that the tires were original tires. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Corrective Action:
The contact owns a 2016 Chevrolet Cruze equipped with Continental Tires, Tire Line: Conti Pro Contact, Tire Size: 195/65/R15, DOT Number: P5AEWBNU1018. The contact stated while driving 45 MPH, there was an abnormally loud sound coming from the front and rear passenger’s side tires. Upon visual inspection, that contact found no issues with the tires. The contact stated that the tires were original tires. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Additional Notes:
The contact owns a 2016 Chevrolet Cruze equipped with Continental Tires, Tire Line: Conti Pro Contact, Tire Size: 195/65/R15, DOT Number: P5AEWBNU1018. The contact stated while driving 45 MPH, there was an abnormally loud sound coming from the front and rear passenger’s side tires. Upon visual inspection, that contact found no issues with the tires. The contact stated that the tires were original tires. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Mfg Campaign: 11526035
Recall Date: Jun 8, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
It suddenly come up with ac off to keep engine feom overheating on message .I have had 4 theromstat housings put on in the last month and it is still leaking around housing and leaking coolant out onto ground and thit has only 73000 miles .Yes it will be available to inspect if in local area afraid to drive to far and i still owe a year on this car.
Corrective Action:
It suddenly come up with ac off to keep engine feom overheating on message .I have had 4 theromstat housings put on in the last month and it is still leaking around housing and leaking coolant out onto ground and thit has only 73000 miles .Yes it will be available to inspect if in local area afraid to drive to far and i still owe a year on this car.
Additional Notes:
It suddenly come up with ac off to keep engine feom overheating on message .I have had 4 theromstat housings put on in the last month and it is still leaking around housing and leaking coolant out onto ground and thit has only 73000 miles .Yes it will be available to inspect if in local area afraid to drive to far and i still owe a year on this car.
Mfg Campaign: 11525273
Recall Date: Jun 4, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My 21 yr old daughter was in serious accident May 3. 2022 on the way to her college. The accident was horrific. Her left hand middle finger was impaled by a piece of metal L shaped. The hospital said it was an airbag pin. She was covered in cuts and injuries but her finger/ hand were the worst by far. She has had a surgery and will need additional surgeries. I would like it looked into please. I was very grateful it wasn’t her eye or neck.
Corrective Action:
My 21 yr old daughter was in serious accident May 3. 2022 on the way to her college. The accident was horrific. Her left hand middle finger was impaled by a piece of metal L shaped. The hospital said it was an airbag pin. She was covered in cuts and injuries but her finger/ hand were the worst by far. She has had a surgery and will need additional surgeries. I would like it looked into please. I was very grateful it wasn’t her eye or neck.
Additional Notes:
My 21 yr old daughter was in serious accident May 3. 2022 on the way to her college. The accident was horrific. Her left hand middle finger was impaled by a piece of metal L shaped. The hospital said it was an airbag pin. She was covered in cuts and injuries but her finger/ hand were the worst by far. She has had a surgery and will need additional surgeries. I would like it looked into please. I was very grateful it wasn’t her eye or neck.
Mfg Campaign: 11522958
Recall Date: May 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My daughter was driving the car and she said that he check engine light came on and she pulled over and turned it off. She immediately called her dad and while on the phone with him the car started shaking and it over heated and all the fluids were underneath the car. I arrived about 15 mins later and saw all the over spill on the side of the road. Called a tow truck and had it towed to a dealership, which told us that GM is aware of the problem with the Chevy Cruze engine doing this. They said that there is no way for you to tell that the part is going bad til it happens and once it does the car gets so hot it crack the head gasket. It is a 3500.00 fix and it is all because of the thermostat at the bottom of the engine. We had it fixed at 93.000 miles and it now has 110,000 and we are now having the turbo replaced and the dealership said it is a known problem but GM isnt willing to do a recall because it cost so much to fix but they are aware of the problem with then engines in the 2014 to 2016 cruze and since they arent made to fix it they pass the cost on to the customer.
Corrective Action:
My daughter was driving the car and she said that he check engine light came on and she pulled over and turned it off. She immediately called her dad and while on the phone with him the car started shaking and it over heated and all the fluids were underneath the car. I arrived about 15 mins later and saw all the over spill on the side of the road. Called a tow truck and had it towed to a dealership, which told us that GM is aware of the problem with the Chevy Cruze engine doing this. They said that there is no way for you to tell that the part is going bad til it happens and once it does the car gets so hot it crack the head gasket. It is a 3500.00 fix and it is all because of the thermostat at the bottom of the engine. We had it fixed at 93.000 miles and it now has 110,000 and we are now having the turbo replaced and the dealership said it is a known problem but GM isnt willing to do a recall because it cost so much to fix but they are aware of the problem with then engines in the 2014 to 2016 cruze and since they arent made to fix it they pass the cost on to the customer.
Additional Notes:
My daughter was driving the car and she said that he check engine light came on and she pulled over and turned it off. She immediately called her dad and while on the phone with him the car started shaking and it over heated and all the fluids were underneath the car. I arrived about 15 mins later and saw all the over spill on the side of the road. Called a tow truck and had it towed to a dealership, which told us that GM is aware of the problem with the Chevy Cruze engine doing this. They said that there is no way for you to tell that the part is going bad til it happens and once it does the car gets so hot it crack the head gasket. It is a 3500.00 fix and it is all because of the thermostat at the bottom of the engine. We had it fixed at 93.000 miles and it now has 110,000 and we are now having the turbo replaced and the dealership said it is a known problem but GM isnt willing to do a recall because it cost so much to fix but they are aware of the problem with then engines in the 2014 to 2016 cruze and since they arent made to fix it they pass the cost on to the customer.
Mfg Campaign: 11511959
Recall Date: Mar 15, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Keep having the engine light on. First time it was my Catalyst and now my engine light is on again with code P0420 and keeps leaving from the coolant
Corrective Action:
Keep having the engine light on. First time it was my Catalyst and now my engine light is on again with code P0420 and keeps leaving from the coolant
Additional Notes:
Keep having the engine light on. First time it was my Catalyst and now my engine light is on again with code P0420 and keeps leaving from the coolant
Mfg Campaign: 11506601
Recall Date: Feb 10, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Keep having the engine light on. First time it was my Catalyst and now my engine light is on again with code P0420 and keeps leaving from the coolant
Corrective Action:
Keep having the engine light on. First time it was my Catalyst and now my engine light is on again with code P0420 and keeps leaving from the coolant
Additional Notes:
Keep having the engine light on. First time it was my Catalyst and now my engine light is on again with code P0420 and keeps leaving from the coolant
Mfg Campaign: 11506601
Recall Date: Feb 10, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Paid thousands of dollars into getting a thermostat housing and thermostat leaking antifreeze a couple months ago started leaking antifreeze again just now
Corrective Action:
Paid thousands of dollars into getting a thermostat housing and thermostat leaking antifreeze a couple months ago started leaking antifreeze again just now
Additional Notes:
Paid thousands of dollars into getting a thermostat housing and thermostat leaking antifreeze a couple months ago started leaking antifreeze again just now
Mfg Campaign: 11499313
Recall Date: Dec 29, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Paid thousands of dollars into getting a thermostat housing and thermostat leaking antifreeze a couple months ago started leaking antifreeze again just now
Corrective Action:
Paid thousands of dollars into getting a thermostat housing and thermostat leaking antifreeze a couple months ago started leaking antifreeze again just now
Additional Notes:
Paid thousands of dollars into getting a thermostat housing and thermostat leaking antifreeze a couple months ago started leaking antifreeze again just now
Mfg Campaign: 11499313
Recall Date: Dec 29, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car was recalled for problems with fuel system or something of that nature, I took it to get repaired not once but about 3 times and problem is still ongoing. When I press the gas, the car shoots all the way to the 3rd gear and gets stuck at about 27 miles which is very dangerous, especially when I’m on the freeway. It will also cut off in the middle of the road making me have to put my car in park and recrank the car, multiple people have almost ran dead into the back of my car. They basically told me it is no way to fix my car. Now, it has caused more problems. My car is now saying “engine power reduced” and “service brake assist” when I try to press the brakes, it’s literally almost impossible. I have to almost stand on the brake and it still does not stop all the way. My brakes are new btw, so it shouldn’t still have this error message. I’m basically driving a lemon. This car is not reliable at ALL. I have put so much money into this car and with it being a 2016, you would think it wouldn’t have all of these problems… the car just jerks when I’m driving and nobody can seem to fix it! Oh, and let me not forget about the fuse that blew in my USB ports causing me not to be able to use all the features of my vehicle. This car is a nightmare. Also, I believe that when there are recalls for safety issues like this, we should be notified but of course that’s asking for too much. I have only had this car since 2019. It was serviced on 4/28/21, 5/26/21, 6/6/21 and after that I literally gave up and just hope I don’t wreck out and die.
Corrective Action:
My car was recalled for problems with fuel system or something of that nature, I took it to get repaired not once but about 3 times and problem is still ongoing. When I press the gas, the car shoots all the way to the 3rd gear and gets stuck at about 27 miles which is very dangerous, especially when I’m on the freeway. It will also cut off in the middle of the road making me have to put my car in park and recrank the car, multiple people have almost ran dead into the back of my car. They basically told me it is no way to fix my car. Now, it has caused more problems. My car is now saying “engine power reduced” and “service brake assist” when I try to press the brakes, it’s literally almost impossible. I have to almost stand on the brake and it still does not stop all the way. My brakes are new btw, so it shouldn’t still have this error message. I’m basically driving a lemon. This car is not reliable at ALL. I have put so much money into this car and with it being a 2016, you would think it wouldn’t have all of these problems… the car just jerks when I’m driving and nobody can seem to fix it! Oh, and let me not forget about the fuse that blew in my USB ports causing me not to be able to use all the features of my vehicle. This car is a nightmare. Also, I believe that when there are recalls for safety issues like this, we should be notified but of course that’s asking for too much. I have only had this car since 2019. It was serviced on 4/28/21, 5/26/21, 6/6/21 and after that I literally gave up and just hope I don’t wreck out and die.
Additional Notes:
My car was recalled for problems with fuel system or something of that nature, I took it to get repaired not once but about 3 times and problem is still ongoing. When I press the gas, the car shoots all the way to the 3rd gear and gets stuck at about 27 miles which is very dangerous, especially when I’m on the freeway. It will also cut off in the middle of the road making me have to put my car in park and recrank the car, multiple people have almost ran dead into the back of my car. They basically told me it is no way to fix my car. Now, it has caused more problems. My car is now saying “engine power reduced” and “service brake assist” when I try to press the brakes, it’s literally almost impossible. I have to almost stand on the brake and it still does not stop all the way. My brakes are new btw, so it shouldn’t still have this error message. I’m basically driving a lemon. This car is not reliable at ALL. I have put so much money into this car and with it being a 2016, you would think it wouldn’t have all of these problems… the car just jerks when I’m driving and nobody can seem to fix it! Oh, and let me not forget about the fuse that blew in my USB ports causing me not to be able to use all the features of my vehicle. This car is a nightmare. Also, I believe that when there are recalls for safety issues like this, we should be notified but of course that’s asking for too much. I have only had this car since 2019. It was serviced on 4/28/21, 5/26/21, 6/6/21 and after that I literally gave up and just hope I don’t wreck out and die.
Mfg Campaign: 11496677
Recall Date: Dec 8, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car was recalled for problems with fuel system or something of that nature, I took it to get repaired not once but about 3 times and problem is still ongoing. When I press the gas, the car shoots all the way to the 3rd gear and gets stuck at about 27 miles which is very dangerous, especially when I’m on the freeway. It will also cut off in the middle of the road making me have to put my car in park and recrank the car, multiple people have almost ran dead into the back of my car. They basically told me it is no way to fix my car. Now, it has caused more problems. My car is now saying “engine power reduced” and “service brake assist” when I try to press the brakes, it’s literally almost impossible. I have to almost stand on the brake and it still does not stop all the way. My brakes are new btw, so it shouldn’t still have this error message. I’m basically driving a lemon. This car is not reliable at ALL. I have put so much money into this car and with it being a 2016, you would think it wouldn’t have all of these problems… the car just jerks when I’m driving and nobody can seem to fix it! Oh, and let me not forget about the fuse that blew in my USB ports causing me not to be able to use all the features of my vehicle. This car is a nightmare. Also, I believe that when there are recalls for safety issues like this, we should be notified but of course that’s asking for too much. I have only had this car since 2019. It was serviced on 4/28/21, 5/26/21, 6/6/21 and after that I literally gave up and just hope I don’t wreck out and die.
Corrective Action:
My car was recalled for problems with fuel system or something of that nature, I took it to get repaired not once but about 3 times and problem is still ongoing. When I press the gas, the car shoots all the way to the 3rd gear and gets stuck at about 27 miles which is very dangerous, especially when I’m on the freeway. It will also cut off in the middle of the road making me have to put my car in park and recrank the car, multiple people have almost ran dead into the back of my car. They basically told me it is no way to fix my car. Now, it has caused more problems. My car is now saying “engine power reduced” and “service brake assist” when I try to press the brakes, it’s literally almost impossible. I have to almost stand on the brake and it still does not stop all the way. My brakes are new btw, so it shouldn’t still have this error message. I’m basically driving a lemon. This car is not reliable at ALL. I have put so much money into this car and with it being a 2016, you would think it wouldn’t have all of these problems… the car just jerks when I’m driving and nobody can seem to fix it! Oh, and let me not forget about the fuse that blew in my USB ports causing me not to be able to use all the features of my vehicle. This car is a nightmare. Also, I believe that when there are recalls for safety issues like this, we should be notified but of course that’s asking for too much. I have only had this car since 2019. It was serviced on 4/28/21, 5/26/21, 6/6/21 and after that I literally gave up and just hope I don’t wreck out and die.
Additional Notes:
My car was recalled for problems with fuel system or something of that nature, I took it to get repaired not once but about 3 times and problem is still ongoing. When I press the gas, the car shoots all the way to the 3rd gear and gets stuck at about 27 miles which is very dangerous, especially when I’m on the freeway. It will also cut off in the middle of the road making me have to put my car in park and recrank the car, multiple people have almost ran dead into the back of my car. They basically told me it is no way to fix my car. Now, it has caused more problems. My car is now saying “engine power reduced” and “service brake assist” when I try to press the brakes, it’s literally almost impossible. I have to almost stand on the brake and it still does not stop all the way. My brakes are new btw, so it shouldn’t still have this error message. I’m basically driving a lemon. This car is not reliable at ALL. I have put so much money into this car and with it being a 2016, you would think it wouldn’t have all of these problems… the car just jerks when I’m driving and nobody can seem to fix it! Oh, and let me not forget about the fuse that blew in my USB ports causing me not to be able to use all the features of my vehicle. This car is a nightmare. Also, I believe that when there are recalls for safety issues like this, we should be notified but of course that’s asking for too much. I have only had this car since 2019. It was serviced on 4/28/21, 5/26/21, 6/6/21 and after that I literally gave up and just hope I don’t wreck out and die.
Mfg Campaign: 11496677
Recall Date: Dec 8, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My car was recalled for problems with fuel system or something of that nature, I took it to get repaired not once but about 3 times and problem is still ongoing. When I press the gas, the car shoots all the way to the 3rd gear and gets stuck at about 27 miles which is very dangerous, especially when I’m on the freeway. It will also cut off in the middle of the road making me have to put my car in park and recrank the car, multiple people have almost ran dead into the back of my car. They basically told me it is no way to fix my car. Now, it has caused more problems. My car is now saying “engine power reduced” and “service brake assist” when I try to press the brakes, it’s literally almost impossible. I have to almost stand on the brake and it still does not stop all the way. My brakes are new btw, so it shouldn’t still have this error message. I’m basically driving a lemon. This car is not reliable at ALL. I have put so much money into this car and with it being a 2016, you would think it wouldn’t have all of these problems… the car just jerks when I’m driving and nobody can seem to fix it! Oh, and let me not forget about the fuse that blew in my USB ports causing me not to be able to use all the features of my vehicle. This car is a nightmare. Also, I believe that when there are recalls for safety issues like this, we should be notified but of course that’s asking for too much. I have only had this car since 2019. It was serviced on 4/28/21, 5/26/21, 6/6/21 and after that I literally gave up and just hope I don’t wreck out and die.
Corrective Action:
My car was recalled for problems with fuel system or something of that nature, I took it to get repaired not once but about 3 times and problem is still ongoing. When I press the gas, the car shoots all the way to the 3rd gear and gets stuck at about 27 miles which is very dangerous, especially when I’m on the freeway. It will also cut off in the middle of the road making me have to put my car in park and recrank the car, multiple people have almost ran dead into the back of my car. They basically told me it is no way to fix my car. Now, it has caused more problems. My car is now saying “engine power reduced” and “service brake assist” when I try to press the brakes, it’s literally almost impossible. I have to almost stand on the brake and it still does not stop all the way. My brakes are new btw, so it shouldn’t still have this error message. I’m basically driving a lemon. This car is not reliable at ALL. I have put so much money into this car and with it being a 2016, you would think it wouldn’t have all of these problems… the car just jerks when I’m driving and nobody can seem to fix it! Oh, and let me not forget about the fuse that blew in my USB ports causing me not to be able to use all the features of my vehicle. This car is a nightmare. Also, I believe that when there are recalls for safety issues like this, we should be notified but of course that’s asking for too much. I have only had this car since 2019. It was serviced on 4/28/21, 5/26/21, 6/6/21 and after that I literally gave up and just hope I don’t wreck out and die.
Additional Notes:
My car was recalled for problems with fuel system or something of that nature, I took it to get repaired not once but about 3 times and problem is still ongoing. When I press the gas, the car shoots all the way to the 3rd gear and gets stuck at about 27 miles which is very dangerous, especially when I’m on the freeway. It will also cut off in the middle of the road making me have to put my car in park and recrank the car, multiple people have almost ran dead into the back of my car. They basically told me it is no way to fix my car. Now, it has caused more problems. My car is now saying “engine power reduced” and “service brake assist” when I try to press the brakes, it’s literally almost impossible. I have to almost stand on the brake and it still does not stop all the way. My brakes are new btw, so it shouldn’t still have this error message. I’m basically driving a lemon. This car is not reliable at ALL. I have put so much money into this car and with it being a 2016, you would think it wouldn’t have all of these problems… the car just jerks when I’m driving and nobody can seem to fix it! Oh, and let me not forget about the fuse that blew in my USB ports causing me not to be able to use all the features of my vehicle. This car is a nightmare. Also, I believe that when there are recalls for safety issues like this, we should be notified but of course that’s asking for too much. I have only had this car since 2019. It was serviced on 4/28/21, 5/26/21, 6/6/21 and after that I literally gave up and just hope I don’t wreck out and die.
Mfg Campaign: 11496677
Recall Date: Dec 8, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My car, started to get a messaged saying reduced engine power, after that it started to make a noise I took it to re pair and the car, sometimes makes that noise and I’m driving and out of nowhere the car turns off
Corrective Action:
My car, started to get a messaged saying reduced engine power, after that it started to make a noise I took it to re pair and the car, sometimes makes that noise and I’m driving and out of nowhere the car turns off
Additional Notes:
My car, started to get a messaged saying reduced engine power, after that it started to make a noise I took it to re pair and the car, sometimes makes that noise and I’m driving and out of nowhere the car turns off
Mfg Campaign: 11495143
Recall Date: Nov 28, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car, started to get a messaged saying reduced engine power, after that it started to make a noise I took it to re pair and the car, sometimes makes that noise and I’m driving and out of nowhere the car turns off
Corrective Action:
My car, started to get a messaged saying reduced engine power, after that it started to make a noise I took it to re pair and the car, sometimes makes that noise and I’m driving and out of nowhere the car turns off
Additional Notes:
My car, started to get a messaged saying reduced engine power, after that it started to make a noise I took it to re pair and the car, sometimes makes that noise and I’m driving and out of nowhere the car turns off
Mfg Campaign: 11495143
Recall Date: Nov 28, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Chevrolet Cruze D2. The contact stated that while driving 20-25 MPH, the contact crashed into another vehicle. The air bags failed to deploy. As a result, the contact had whiplash to the neck and the front seat passenger head hit the windshield and whiplash to the neck. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were not notified of the failure. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2016 Chevrolet Cruze D2. The contact stated that while driving 20-25 MPH, the contact crashed into another vehicle. The air bags failed to deploy. As a result, the contact had whiplash to the neck and the front seat passenger head hit the windshield and whiplash to the neck. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were not notified of the failure. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2016 Chevrolet Cruze D2. The contact stated that while driving 20-25 MPH, the contact crashed into another vehicle. The air bags failed to deploy. As a result, the contact had whiplash to the neck and the front seat passenger head hit the windshield and whiplash to the neck. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were not notified of the failure. The failure mileage was approximately 58,000.
Mfg Campaign: 11494862
Recall Date: Nov 25, 2022
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Chevrolet Cruze. The contact stated that he noticed that the coolant level was low and added coolant to the reservoir. The contact stated that when he returned, he noticed the coolant had leaked onto the ground. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 55,070.
Corrective Action:
The contact owns a 2016 Chevrolet Cruze. The contact stated that he noticed that the coolant level was low and added coolant to the reservoir. The contact stated that when he returned, he noticed the coolant had leaked onto the ground. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 55,070.
Additional Notes:
The contact owns a 2016 Chevrolet Cruze. The contact stated that he noticed that the coolant level was low and added coolant to the reservoir. The contact stated that when he returned, he noticed the coolant had leaked onto the ground. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 55,070.
Mfg Campaign: 11493487
Recall Date: Nov 14, 2022
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Chevrolet Cruze. The contact stated while inspecting the vehicle, she noticed that the vehicle was low on antifreeze, and added antifreeze. The next day when she returned home from work, she became aware that the antifreeze level was again low. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was contacted, and a message was left. The failure mileage was 69,000.
Corrective Action:
The contact owns a 2016 Chevrolet Cruze. The contact stated while inspecting the vehicle, she noticed that the vehicle was low on antifreeze, and added antifreeze. The next day when she returned home from work, she became aware that the antifreeze level was again low. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was contacted, and a message was left. The failure mileage was 69,000.
Additional Notes:
The contact owns a 2016 Chevrolet Cruze. The contact stated while inspecting the vehicle, she noticed that the vehicle was low on antifreeze, and added antifreeze. The next day when she returned home from work, she became aware that the antifreeze level was again low. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was contacted, and a message was left. The failure mileage was 69,000.
Mfg Campaign: 11492642
Recall Date: Nov 7, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Catalytic Converter , it is a 2016 , it absolutely should not be faulty/defective AT ALL . I checked with Dick Wolstrom Chevy Dealer , if this would be included in the Powertrain Warranty and they said it expired in December . I checked with the other Yearly Recalls for this problem, and it did show this exact same recall for the all the previous years of this make and model of car . It should be fixed , I never heard of a Catalytic Converter be defective like this especially in a newer year car . Can you please help me ? Also, I am having problem with the Fuel pressure Sensor , Air flow intake sensor, Knock sensor , all (3) this is crazy . This is the 2nd time the knock sensor has been replaced . My main concern is the Catalytic Converter , please advise , it should be covered in the powertrain warranty on this car , regardless . It is very expensive to be replaced .
Corrective Action:
Catalytic Converter , it is a 2016 , it absolutely should not be faulty/defective AT ALL . I checked with Dick Wolstrom Chevy Dealer , if this would be included in the Powertrain Warranty and they said it expired in December . I checked with the other Yearly Recalls for this problem, and it did show this exact same recall for the all the previous years of this make and model of car . It should be fixed , I never heard of a Catalytic Converter be defective like this especially in a newer year car . Can you please help me ? Also, I am having problem with the Fuel pressure Sensor , Air flow intake sensor, Knock sensor , all (3) this is crazy . This is the 2nd time the knock sensor has been replaced . My main concern is the Catalytic Converter , please advise , it should be covered in the powertrain warranty on this car , regardless . It is very expensive to be replaced .
Additional Notes:
Catalytic Converter , it is a 2016 , it absolutely should not be faulty/defective AT ALL . I checked with Dick Wolstrom Chevy Dealer , if this would be included in the Powertrain Warranty and they said it expired in December . I checked with the other Yearly Recalls for this problem, and it did show this exact same recall for the all the previous years of this make and model of car . It should be fixed , I never heard of a Catalytic Converter be defective like this especially in a newer year car . Can you please help me ? Also, I am having problem with the Fuel pressure Sensor , Air flow intake sensor, Knock sensor , all (3) this is crazy . This is the 2nd time the knock sensor has been replaced . My main concern is the Catalytic Converter , please advise , it should be covered in the powertrain warranty on this car , regardless . It is very expensive to be replaced .
Mfg Campaign: 11489828
Recall Date: Oct 18, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury