Complaints & Recalls
Consumer Complaints
324 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
parabrisas agrietado , puerta no coinside, air bag..
Corrective Action:
parabrisas agrietado , puerta no coinside, air bag..
Additional Notes:
parabrisas agrietado , puerta no coinside, air bag..
Mfg Campaign: 11676535
Recall Date: Jul 28, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
parabrisas agrietado , puerta no coinside, air bag..
Corrective Action:
parabrisas agrietado , puerta no coinside, air bag..
Additional Notes:
parabrisas agrietado , puerta no coinside, air bag..
Mfg Campaign: 11676535
Recall Date: Jul 28, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
parabrisas agrietado , puerta no coinside, air bag..
Corrective Action:
parabrisas agrietado , puerta no coinside, air bag..
Additional Notes:
parabrisas agrietado , puerta no coinside, air bag..
Mfg Campaign: 11676535
Recall Date: Jul 28, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Desconocido bolsas de aire takata posible retirada .. Alto consumo de combustible
Corrective Action:
Desconocido bolsas de aire takata posible retirada .. Alto consumo de combustible
Additional Notes:
Desconocido bolsas de aire takata posible retirada .. Alto consumo de combustible
Mfg Campaign: 11676538
Recall Date: Jul 28, 2025
General Motors, Llc
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
Sistema monitor de llantas . P225/65R27
Corrective Action:
Sistema monitor de llantas . P225/65R27
Additional Notes:
Sistema monitor de llantas . P225/65R27
Mfg Campaign: 11676539
Recall Date: Jul 28, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was in a car accident (car total loss), my air bags did NOT deploy and a light came on after the crash to say the airbags malfunctioned.
Corrective Action:
I was in a car accident (car total loss), my air bags did NOT deploy and a light came on after the crash to say the airbags malfunctioned.
Additional Notes:
I was in a car accident (car total loss), my air bags did NOT deploy and a light came on after the crash to say the airbags malfunctioned.
Mfg Campaign: 11674264
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My car began making a knocking noise and lost power. I was not expecting to be out of oil as I recently had my oil changed. This happened several times while traveling before I realized the engine was burning through oil. My solution has been temporary, frequently checking the oil level and adding oil after an estimated 500 miles. I do not take my vehicle on trips more than 30 minutes and recently rented a vehicle to attend a meeting. I spoke with the service department of Herb Chevrolet and was told my vehicle is not under recall, but what the issue has been found to be is a need to reseal or replace the pistons.
Corrective Action:
My car began making a knocking noise and lost power. I was not expecting to be out of oil as I recently had my oil changed. This happened several times while traveling before I realized the engine was burning through oil. My solution has been temporary, frequently checking the oil level and adding oil after an estimated 500 miles. I do not take my vehicle on trips more than 30 minutes and recently rented a vehicle to attend a meeting. I spoke with the service department of Herb Chevrolet and was told my vehicle is not under recall, but what the issue has been found to be is a need to reseal or replace the pistons.
Additional Notes:
My car began making a knocking noise and lost power. I was not expecting to be out of oil as I recently had my oil changed. This happened several times while traveling before I realized the engine was burning through oil. My solution has been temporary, frequently checking the oil level and adding oil after an estimated 500 miles. I do not take my vehicle on trips more than 30 minutes and recently rented a vehicle to attend a meeting. I spoke with the service department of Herb Chevrolet and was told my vehicle is not under recall, but what the issue has been found to be is a need to reseal or replace the pistons.
Mfg Campaign: 11673924
Recall Date: Jul 16, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have to constantly add oil.I have more frequent oil changes.Panel doesn’t display low oil .Mechanic & several others tell me these cars burn oil faster.Combustion of oil leading to excessive oil consumption & premature wear on engine After putting air in tires,the sensors have to be reset & they say I have to go to a dealer
Corrective Action:
I have to constantly add oil.I have more frequent oil changes.Panel doesn’t display low oil .Mechanic & several others tell me these cars burn oil faster.Combustion of oil leading to excessive oil consumption & premature wear on engine After putting air in tires,the sensors have to be reset & they say I have to go to a dealer
Additional Notes:
I have to constantly add oil.I have more frequent oil changes.Panel doesn’t display low oil .Mechanic & several others tell me these cars burn oil faster.Combustion of oil leading to excessive oil consumption & premature wear on engine After putting air in tires,the sensors have to be reset & they say I have to go to a dealer
Mfg Campaign: 11666916
Recall Date: Jun 14, 2025
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I have to constantly add oil.I have more frequent oil changes.Panel doesn’t display low oil .Mechanic & several others tell me these cars burn oil faster.Combustion of oil leading to excessive oil consumption & premature wear on engine After putting air in tires,the sensors have to be reset & they say I have to go to a dealer
Corrective Action:
I have to constantly add oil.I have more frequent oil changes.Panel doesn’t display low oil .Mechanic & several others tell me these cars burn oil faster.Combustion of oil leading to excessive oil consumption & premature wear on engine After putting air in tires,the sensors have to be reset & they say I have to go to a dealer
Additional Notes:
I have to constantly add oil.I have more frequent oil changes.Panel doesn’t display low oil .Mechanic & several others tell me these cars burn oil faster.Combustion of oil leading to excessive oil consumption & premature wear on engine After putting air in tires,the sensors have to be reset & they say I have to go to a dealer
Mfg Campaign: 11666916
Recall Date: Jun 14, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2017 Chevrolet Equinox. The contact stated that the vehicle was consuming 5 quarts of oil for every 2,000 miles driven. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing an excessive oil consumption. Additionally, the contact stated that upon starting the vehicle and while driving, the engine made abnormal metallic and banging sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the engine was replaced at the contact's expense. However, the failure persisted. The vehicle was taken back to the dealer, where the engine was replaced twice under warranty. The contact stated that the vehicle seemed to be repaired; however, the vehicle was involved in a crash and was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owned a 2017 Chevrolet Equinox. The contact stated that the vehicle was consuming 5 quarts of oil for every 2,000 miles driven. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing an excessive oil consumption. Additionally, the contact stated that upon starting the vehicle and while driving, the engine made abnormal metallic and banging sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the engine was replaced at the contact's expense. However, the failure persisted. The vehicle was taken back to the dealer, where the engine was replaced twice under warranty. The contact stated that the vehicle seemed to be repaired; however, the vehicle was involved in a crash and was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owned a 2017 Chevrolet Equinox. The contact stated that the vehicle was consuming 5 quarts of oil for every 2,000 miles driven. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing an excessive oil consumption. Additionally, the contact stated that upon starting the vehicle and while driving, the engine made abnormal metallic and banging sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the engine was replaced at the contact's expense. However, the failure persisted. The vehicle was taken back to the dealer, where the engine was replaced twice under warranty. The contact stated that the vehicle seemed to be repaired; however, the vehicle was involved in a crash and was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11666024
Recall Date: Jun 10, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
High Pressure fuel pump failure on engine block. car cuts off, engine light on. failed Emission test.
Corrective Action:
High Pressure fuel pump failure on engine block. car cuts off, engine light on. failed Emission test.
Additional Notes:
High Pressure fuel pump failure on engine block. car cuts off, engine light on. failed Emission test.
Mfg Campaign: 11661652
Recall Date: May 17, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
High Pressure fuel pump failure on engine block. car cuts off, engine light on. failed Emission test.
Corrective Action:
High Pressure fuel pump failure on engine block. car cuts off, engine light on. failed Emission test.
Additional Notes:
High Pressure fuel pump failure on engine block. car cuts off, engine light on. failed Emission test.
Mfg Campaign: 11661652
Recall Date: May 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
PVC port plugged during freezing weather caused excessive crankcase pressure causing the rear main seal to blow out resulting in the loss of engine oil. Went to 2 different repair shops who confirmed each other’s diagnosis. At minimal mileage for a 2017 year car, the engine had to be replaced at considerable cost. The car was continuously maintained by a Chevrolet dealership, with records to support that maintenance.
Corrective Action:
PVC port plugged during freezing weather caused excessive crankcase pressure causing the rear main seal to blow out resulting in the loss of engine oil. Went to 2 different repair shops who confirmed each other’s diagnosis. At minimal mileage for a 2017 year car, the engine had to be replaced at considerable cost. The car was continuously maintained by a Chevrolet dealership, with records to support that maintenance.
Additional Notes:
PVC port plugged during freezing weather caused excessive crankcase pressure causing the rear main seal to blow out resulting in the loss of engine oil. Went to 2 different repair shops who confirmed each other’s diagnosis. At minimal mileage for a 2017 year car, the engine had to be replaced at considerable cost. The car was continuously maintained by a Chevrolet dealership, with records to support that maintenance.
Mfg Campaign: 11659762
Recall Date: May 8, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear mail oil leak Engine gone timing chain failure allowed the engine pistons to contact the engine valves thereby damaging the valves and pistons.
Corrective Action:
Rear mail oil leak Engine gone timing chain failure allowed the engine pistons to contact the engine valves thereby damaging the valves and pistons.
Additional Notes:
Rear mail oil leak Engine gone timing chain failure allowed the engine pistons to contact the engine valves thereby damaging the valves and pistons.
Mfg Campaign: 11659430
Recall Date: May 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Rear mail oil leak Engine gone timing chain failure allowed the engine pistons to contact the engine valves thereby damaging the valves and pistons.
Corrective Action:
Rear mail oil leak Engine gone timing chain failure allowed the engine pistons to contact the engine valves thereby damaging the valves and pistons.
Additional Notes:
Rear mail oil leak Engine gone timing chain failure allowed the engine pistons to contact the engine valves thereby damaging the valves and pistons.
Mfg Campaign: 11659430
Recall Date: May 7, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Siempre se le prende la luz “atiende airbag” Hace 2 años la compuse que fue el sensor y ahora tengo 2 semanas que se se le prendio la lleve al dealer y que la bolsa salió defectuosa de fábrica y es muy caro .
Corrective Action:
Siempre se le prende la luz “atiende airbag” Hace 2 años la compuse que fue el sensor y ahora tengo 2 semanas que se se le prendio la lleve al dealer y que la bolsa salió defectuosa de fábrica y es muy caro .
Additional Notes:
Siempre se le prende la luz “atiende airbag” Hace 2 años la compuse que fue el sensor y ahora tengo 2 semanas que se se le prendio la lleve al dealer y que la bolsa salió defectuosa de fábrica y es muy caro .
Mfg Campaign: 11659382
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down the highway and as I was going up a hill my car made a loud noise and then shut down. I had to coast to the side of the highway. I was stranded on the side of the highway with my two year old for 3 hours while I waited for a tow truck. I had to have my car towed and it was confirmed that my engine had locked up. My car has 106,000K miles on it and has had all routine maintenance completed on it. There were no warning lights before this happened and the mechanics do not know why the engine locked up.
Corrective Action:
I was driving down the highway and as I was going up a hill my car made a loud noise and then shut down. I had to coast to the side of the highway. I was stranded on the side of the highway with my two year old for 3 hours while I waited for a tow truck. I had to have my car towed and it was confirmed that my engine had locked up. My car has 106,000K miles on it and has had all routine maintenance completed on it. There were no warning lights before this happened and the mechanics do not know why the engine locked up.
Additional Notes:
I was driving down the highway and as I was going up a hill my car made a loud noise and then shut down. I had to coast to the side of the highway. I was stranded on the side of the highway with my two year old for 3 hours while I waited for a tow truck. I had to have my car towed and it was confirmed that my engine had locked up. My car has 106,000K miles on it and has had all routine maintenance completed on it. There were no warning lights before this happened and the mechanics do not know why the engine locked up.
Mfg Campaign: 11658049
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine oil consumption is bad to the point that it consumes 5 quarts of oil a week to the point that the engine seized from lack of oil and went into maintenance mode shutting down while driving leaving me stranded in the side of the road
Corrective Action:
Engine oil consumption is bad to the point that it consumes 5 quarts of oil a week to the point that the engine seized from lack of oil and went into maintenance mode shutting down while driving leaving me stranded in the side of the road
Additional Notes:
Engine oil consumption is bad to the point that it consumes 5 quarts of oil a week to the point that the engine seized from lack of oil and went into maintenance mode shutting down while driving leaving me stranded in the side of the road
Mfg Campaign: 11657086
Recall Date: Apr 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption causing failed engine at 60k miles. This was regularly maintained.
Corrective Action:
Excessive oil consumption causing failed engine at 60k miles. This was regularly maintained.
Additional Notes:
Excessive oil consumption causing failed engine at 60k miles. This was regularly maintained.
Mfg Campaign: 11656003
Recall Date: Apr 22, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
Odometer Fraud. The contact purchased a 2017 Chevrolet Equinox. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 55,000 and at the time of registration, it was discovered that the mileage was 128,826.
Corrective Action:
Odometer Fraud. The contact purchased a 2017 Chevrolet Equinox. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 55,000 and at the time of registration, it was discovered that the mileage was 128,826.
Additional Notes:
Odometer Fraud. The contact purchased a 2017 Chevrolet Equinox. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 55,000 and at the time of registration, it was discovered that the mileage was 128,826.
Mfg Campaign: 11655936
Recall Date: Apr 21, 2025
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