Complaints & Recalls
Consumer Complaints
324 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH the check engine and traction stability warning lights illuminated. The contact stated that the vehicle lost motive power and stalled. The vehicle continued running but failed to exceed 15 MPH. The contact took back roads to her home and then later drove to a dealer where the vehicle was diagnosed and it was determined that the ECO switch needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact took the vehicle back to the same dealer two more times however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 51,000.
Corrective Action:
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH the check engine and traction stability warning lights illuminated. The contact stated that the vehicle lost motive power and stalled. The vehicle continued running but failed to exceed 15 MPH. The contact took back roads to her home and then later drove to a dealer where the vehicle was diagnosed and it was determined that the ECO switch needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact took the vehicle back to the same dealer two more times however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 51,000.
Additional Notes:
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH the check engine and traction stability warning lights illuminated. The contact stated that the vehicle lost motive power and stalled. The vehicle continued running but failed to exceed 15 MPH. The contact took back roads to her home and then later drove to a dealer where the vehicle was diagnosed and it was determined that the ECO switch needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact took the vehicle back to the same dealer two more times however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 51,000.
Mfg Campaign: 11469236
Recall Date: Jun 14, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
Corrective Action:
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
Additional Notes:
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
Mfg Campaign: 11465343
Recall Date: May 19, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
Corrective Action:
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
Additional Notes:
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
Mfg Campaign: 11465343
Recall Date: May 19, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
Corrective Action:
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
Additional Notes:
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
Mfg Campaign: 11465343
Recall Date: May 19, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Chevy is already well aware there is a prominent issue with timing chains on their equinox model and refuses to acknowledge or recall the issue. This is the second major repair I am needing to my vehicle in just barely over 1 year. Both the timing chain and the rear main seal need repairs in approx 1 years time. Again, these are known issues Chevy refuses to acknowledge that is costing many customers thousands of dollars.
Corrective Action:
Chevy is already well aware there is a prominent issue with timing chains on their equinox model and refuses to acknowledge or recall the issue. This is the second major repair I am needing to my vehicle in just barely over 1 year. Both the timing chain and the rear main seal need repairs in approx 1 years time. Again, these are known issues Chevy refuses to acknowledge that is costing many customers thousands of dollars.
Additional Notes:
Chevy is already well aware there is a prominent issue with timing chains on their equinox model and refuses to acknowledge or recall the issue. This is the second major repair I am needing to my vehicle in just barely over 1 year. Both the timing chain and the rear main seal need repairs in approx 1 years time. Again, these are known issues Chevy refuses to acknowledge that is costing many customers thousands of dollars.
Mfg Campaign: 11465345
Recall Date: May 19, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Chevy is already well aware there is a prominent issue with timing chains on their equinox model and refuses to acknowledge or recall the issue. This is the second major repair I am needing to my vehicle in just barely over 1 year. Both the timing chain and the rear main seal need repairs in approx 1 years time. Again, these are known issues Chevy refuses to acknowledge that is costing many customers thousands of dollars.
Corrective Action:
Chevy is already well aware there is a prominent issue with timing chains on their equinox model and refuses to acknowledge or recall the issue. This is the second major repair I am needing to my vehicle in just barely over 1 year. Both the timing chain and the rear main seal need repairs in approx 1 years time. Again, these are known issues Chevy refuses to acknowledge that is costing many customers thousands of dollars.
Additional Notes:
Chevy is already well aware there is a prominent issue with timing chains on their equinox model and refuses to acknowledge or recall the issue. This is the second major repair I am needing to my vehicle in just barely over 1 year. Both the timing chain and the rear main seal need repairs in approx 1 years time. Again, these are known issues Chevy refuses to acknowledge that is costing many customers thousands of dollars.
Mfg Campaign: 11465345
Recall Date: May 19, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Equinox. The contact stated that as his wife attempted to make a left turn at 5 MPH, another vehicle hit the front passenger side of her vehicle at approximately 40 MPH. The air bags did not deploy upon impact. His wife was taken to the hospital by ambulance and was treated for an injury to her right knee as well as chest pain. The other driver sought medical treatment after the accident; however, their injuries, if any, are unknown. The vehicle was towed to an independent mechanic where it was deemed a total loss. A police report was filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be destroyed. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2017 Chevrolet Equinox. The contact stated that as his wife attempted to make a left turn at 5 MPH, another vehicle hit the front passenger side of her vehicle at approximately 40 MPH. The air bags did not deploy upon impact. His wife was taken to the hospital by ambulance and was treated for an injury to her right knee as well as chest pain. The other driver sought medical treatment after the accident; however, their injuries, if any, are unknown. The vehicle was towed to an independent mechanic where it was deemed a total loss. A police report was filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be destroyed. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2017 Chevrolet Equinox. The contact stated that as his wife attempted to make a left turn at 5 MPH, another vehicle hit the front passenger side of her vehicle at approximately 40 MPH. The air bags did not deploy upon impact. His wife was taken to the hospital by ambulance and was treated for an injury to her right knee as well as chest pain. The other driver sought medical treatment after the accident; however, their injuries, if any, are unknown. The vehicle was towed to an independent mechanic where it was deemed a total loss. A police report was filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be destroyed. The failure mileage was approximately 54,000.
Mfg Campaign: 11465107
Recall Date: May 18, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The gear shift when in drive can be pushed into other gears without pushing the button. When driving down the highway going 70 mph, my dog has more than 10 times pushed it into neutral. It’s extremely dangerous.
Corrective Action:
The gear shift when in drive can be pushed into other gears without pushing the button. When driving down the highway going 70 mph, my dog has more than 10 times pushed it into neutral. It’s extremely dangerous.
Additional Notes:
The gear shift when in drive can be pushed into other gears without pushing the button. When driving down the highway going 70 mph, my dog has more than 10 times pushed it into neutral. It’s extremely dangerous.
Mfg Campaign: 11458573
Recall Date: Mar 28, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving 65 MPH, the vehicle started sputtering and then lost motive power and stalled. There were no warning lights illuminated. The contact checked the oil and noticed that there was no oil in the engine. The oil indicator showed 46 percent oil life remaining. The vehicle was taken to an independent mechanic who informed the contact that the rear main seal needed to be replaced. Additionally, there was condensation in the engine and main seal had popped out. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 134,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving 65 MPH, the vehicle started sputtering and then lost motive power and stalled. There were no warning lights illuminated. The contact checked the oil and noticed that there was no oil in the engine. The oil indicator showed 46 percent oil life remaining. The vehicle was taken to an independent mechanic who informed the contact that the rear main seal needed to be replaced. Additionally, there was condensation in the engine and main seal had popped out. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 134,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving 65 MPH, the vehicle started sputtering and then lost motive power and stalled. There were no warning lights illuminated. The contact checked the oil and noticed that there was no oil in the engine. The oil indicator showed 46 percent oil life remaining. The vehicle was taken to an independent mechanic who informed the contact that the rear main seal needed to be replaced. Additionally, there was condensation in the engine and main seal had popped out. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 134,000. The VIN was not available.
Mfg Campaign: 11456837
Recall Date: Mar 15, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
In February 26, 2022, my wife was driving and I was in passenger seat. At approximately 2123 hours, we came over a slight hill and hit a cow at 70 miles an hour on state Highway 95 between Academy, Texas and Temple, Texas. Our airbags did not deploy and my seatbelt malfunctioned as I hit my head on dash.
Corrective Action:
In February 26, 2022, my wife was driving and I was in passenger seat. At approximately 2123 hours, we came over a slight hill and hit a cow at 70 miles an hour on state Highway 95 between Academy, Texas and Temple, Texas. Our airbags did not deploy and my seatbelt malfunctioned as I hit my head on dash.
Additional Notes:
In February 26, 2022, my wife was driving and I was in passenger seat. At approximately 2123 hours, we came over a slight hill and hit a cow at 70 miles an hour on state Highway 95 between Academy, Texas and Temple, Texas. Our airbags did not deploy and my seatbelt malfunctioned as I hit my head on dash.
Mfg Campaign: 11456097
Recall Date: Mar 10, 2022
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
In February 26, 2022, my wife was driving and I was in passenger seat. At approximately 2123 hours, we came over a slight hill and hit a cow at 70 miles an hour on state Highway 95 between Academy, Texas and Temple, Texas. Our airbags did not deploy and my seatbelt malfunctioned as I hit my head on dash.
Corrective Action:
In February 26, 2022, my wife was driving and I was in passenger seat. At approximately 2123 hours, we came over a slight hill and hit a cow at 70 miles an hour on state Highway 95 between Academy, Texas and Temple, Texas. Our airbags did not deploy and my seatbelt malfunctioned as I hit my head on dash.
Additional Notes:
In February 26, 2022, my wife was driving and I was in passenger seat. At approximately 2123 hours, we came over a slight hill and hit a cow at 70 miles an hour on state Highway 95 between Academy, Texas and Temple, Texas. Our airbags did not deploy and my seatbelt malfunctioned as I hit my head on dash.
Mfg Campaign: 11456097
Recall Date: Mar 10, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact’s daughter owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was parked, his daughter noticed that oil was leaking underneath the vehicle. The contact stated that he checked the oil level of the vehicle and noticed that the vehicle was low on oil. The contact added 3 quarts of oil to the engine. The contact stated that while his daughter was driving 50-55 MPH, the vehicle started making abnormal sounds. The contact’s daughter veered to the side of the road. The contact met his daughter and checked the oil level. The contact noticed that the oil level was 2 quarts low and topped off the oil; however, the failure reoccurred the following day and the vehicle was jerking. The warning message “Reduced Power” was illuminated. The vehicle was towed to the dealer where it was diagnosed that the PCV valve had caused a rear main seal failure, which damaged the engine. The vehicle was not repaired. The manufacturer was contacted and the contact inquired why his daughter’s vehicle was not included in GM Technical Service Bulletin No.: 14882 but the manufacturer referred the contact to NHTSA for assistance. The failure mileage was approximately 90,000.
Corrective Action:
The contact’s daughter owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was parked, his daughter noticed that oil was leaking underneath the vehicle. The contact stated that he checked the oil level of the vehicle and noticed that the vehicle was low on oil. The contact added 3 quarts of oil to the engine. The contact stated that while his daughter was driving 50-55 MPH, the vehicle started making abnormal sounds. The contact’s daughter veered to the side of the road. The contact met his daughter and checked the oil level. The contact noticed that the oil level was 2 quarts low and topped off the oil; however, the failure reoccurred the following day and the vehicle was jerking. The warning message “Reduced Power” was illuminated. The vehicle was towed to the dealer where it was diagnosed that the PCV valve had caused a rear main seal failure, which damaged the engine. The vehicle was not repaired. The manufacturer was contacted and the contact inquired why his daughter’s vehicle was not included in GM Technical Service Bulletin No.: 14882 but the manufacturer referred the contact to NHTSA for assistance. The failure mileage was approximately 90,000.
Additional Notes:
The contact’s daughter owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was parked, his daughter noticed that oil was leaking underneath the vehicle. The contact stated that he checked the oil level of the vehicle and noticed that the vehicle was low on oil. The contact added 3 quarts of oil to the engine. The contact stated that while his daughter was driving 50-55 MPH, the vehicle started making abnormal sounds. The contact’s daughter veered to the side of the road. The contact met his daughter and checked the oil level. The contact noticed that the oil level was 2 quarts low and topped off the oil; however, the failure reoccurred the following day and the vehicle was jerking. The warning message “Reduced Power” was illuminated. The vehicle was towed to the dealer where it was diagnosed that the PCV valve had caused a rear main seal failure, which damaged the engine. The vehicle was not repaired. The manufacturer was contacted and the contact inquired why his daughter’s vehicle was not included in GM Technical Service Bulletin No.: 14882 but the manufacturer referred the contact to NHTSA for assistance. The failure mileage was approximately 90,000.
Mfg Campaign: 11451871
Recall Date: Feb 14, 2022
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving approximately 60 MPH and slowing down, the vehicle started to lose power. The contact mentioned there was a strong odor coming from the vehicle. The contact stated that she then saw smoke, and drove her vehicle to the nearest independent mechanic. The contact was advised that her PCV valve had fractured due to it being frozen, causing the rear main oil seal to explode. The contact was also advised that the smoke was due to the oil leakage underneath the vehicle. The contact stated that she then had her vehicle towed to the dealer who advised that they had several vehicles that were the same year, make, and model as her vehicle, already being repaired for the same failure and that she had to take her vehicle to another dealer. The contact stated that she then had her vehicle towed to another dealer where it remains currently. The manufacturer was notified of the failure. The failure mileage was 67,000
Corrective Action:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving approximately 60 MPH and slowing down, the vehicle started to lose power. The contact mentioned there was a strong odor coming from the vehicle. The contact stated that she then saw smoke, and drove her vehicle to the nearest independent mechanic. The contact was advised that her PCV valve had fractured due to it being frozen, causing the rear main oil seal to explode. The contact was also advised that the smoke was due to the oil leakage underneath the vehicle. The contact stated that she then had her vehicle towed to the dealer who advised that they had several vehicles that were the same year, make, and model as her vehicle, already being repaired for the same failure and that she had to take her vehicle to another dealer. The contact stated that she then had her vehicle towed to another dealer where it remains currently. The manufacturer was notified of the failure. The failure mileage was 67,000
Additional Notes:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving approximately 60 MPH and slowing down, the vehicle started to lose power. The contact mentioned there was a strong odor coming from the vehicle. The contact stated that she then saw smoke, and drove her vehicle to the nearest independent mechanic. The contact was advised that her PCV valve had fractured due to it being frozen, causing the rear main oil seal to explode. The contact was also advised that the smoke was due to the oil leakage underneath the vehicle. The contact stated that she then had her vehicle towed to the dealer who advised that they had several vehicles that were the same year, make, and model as her vehicle, already being repaired for the same failure and that she had to take her vehicle to another dealer. The contact stated that she then had her vehicle towed to another dealer where it remains currently. The manufacturer was notified of the failure. The failure mileage was 67,000
Mfg Campaign: 11451047
Recall Date: Feb 8, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the oil warning light illuminated. The contact was stranded in the cold for approximately four hours. The vehicle was towed to the local dealer. The contact stated that the vehicle was not covered under warranty or TSB: PIP5093C. The vehicle was diagnosed and the contact was informed that the rear main seal needed to be replaced. The vehicle was not repaired. The contact stated that the warranty program should be extended. The manufacturer was contacted but, no further assistance was provided. The approximate failure mileage was 90,261. Driving on the expressway at 65mph alarm went off so the consumer got off the expressway and stopped the car. Dead in the water.
Corrective Action:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the oil warning light illuminated. The contact was stranded in the cold for approximately four hours. The vehicle was towed to the local dealer. The contact stated that the vehicle was not covered under warranty or TSB: PIP5093C. The vehicle was diagnosed and the contact was informed that the rear main seal needed to be replaced. The vehicle was not repaired. The contact stated that the warranty program should be extended. The manufacturer was contacted but, no further assistance was provided. The approximate failure mileage was 90,261. Driving on the expressway at 65mph alarm went off so the consumer got off the expressway and stopped the car. Dead in the water.
Additional Notes:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the oil warning light illuminated. The contact was stranded in the cold for approximately four hours. The vehicle was towed to the local dealer. The contact stated that the vehicle was not covered under warranty or TSB: PIP5093C. The vehicle was diagnosed and the contact was informed that the rear main seal needed to be replaced. The vehicle was not repaired. The contact stated that the warranty program should be extended. The manufacturer was contacted but, no further assistance was provided. The approximate failure mileage was 90,261. Driving on the expressway at 65mph alarm went off so the consumer got off the expressway and stopped the car. Dead in the water.
Mfg Campaign: 11450781
Recall Date: Feb 7, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
This is a well known issue with the Equinox. The rear main seal goes and oil pours out the vehicle causing other issues to the engine, like the intake manifold. My rear exhaust manifold was cracked and now codes are coming up for timing chain. The dealer wanted over $2600 to repair since my warranty was expired. Haven’t had the car 3 yrs and I personally only put under 50 K miles on the vehicle. Still owe $12000 for a junk SUV. The recall only covers 2010-2014 models yet GM is putting the same engine in newer models. This should be recalled due to all the complaints. My mechanic sees this all the time with the Equinox. I found a mechanic to repair for $1560+ but did not include timing chain. Still have check engine light on.
Corrective Action:
This is a well known issue with the Equinox. The rear main seal goes and oil pours out the vehicle causing other issues to the engine, like the intake manifold. My rear exhaust manifold was cracked and now codes are coming up for timing chain. The dealer wanted over $2600 to repair since my warranty was expired. Haven’t had the car 3 yrs and I personally only put under 50 K miles on the vehicle. Still owe $12000 for a junk SUV. The recall only covers 2010-2014 models yet GM is putting the same engine in newer models. This should be recalled due to all the complaints. My mechanic sees this all the time with the Equinox. I found a mechanic to repair for $1560+ but did not include timing chain. Still have check engine light on.
Additional Notes:
This is a well known issue with the Equinox. The rear main seal goes and oil pours out the vehicle causing other issues to the engine, like the intake manifold. My rear exhaust manifold was cracked and now codes are coming up for timing chain. The dealer wanted over $2600 to repair since my warranty was expired. Haven’t had the car 3 yrs and I personally only put under 50 K miles on the vehicle. Still owe $12000 for a junk SUV. The recall only covers 2010-2014 models yet GM is putting the same engine in newer models. This should be recalled due to all the complaints. My mechanic sees this all the time with the Equinox. I found a mechanic to repair for $1560+ but did not include timing chain. Still have check engine light on.
Mfg Campaign: 11449828
Recall Date: Feb 1, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
It seems to be a known problem with the pvc valve getting moisture in it, freezes, and then blowing the main seal. I found lots of records online of other victims. It caused loss of vehicle power and dumped oil on the road. Chevy refuses to cover it with a recall and I'm stuck with a $2500 repair on a vehicle with less than 100k miles. I have it at a shop now. I have talked to a dealership and Chevrolet customer service and they say they know it's a problem but there's no recall on it.
Corrective Action:
It seems to be a known problem with the pvc valve getting moisture in it, freezes, and then blowing the main seal. I found lots of records online of other victims. It caused loss of vehicle power and dumped oil on the road. Chevy refuses to cover it with a recall and I'm stuck with a $2500 repair on a vehicle with less than 100k miles. I have it at a shop now. I have talked to a dealership and Chevrolet customer service and they say they know it's a problem but there's no recall on it.
Additional Notes:
It seems to be a known problem with the pvc valve getting moisture in it, freezes, and then blowing the main seal. I found lots of records online of other victims. It caused loss of vehicle power and dumped oil on the road. Chevy refuses to cover it with a recall and I'm stuck with a $2500 repair on a vehicle with less than 100k miles. I have it at a shop now. I have talked to a dealership and Chevrolet customer service and they say they know it's a problem but there's no recall on it.
Mfg Campaign: 11449328
Recall Date: Jan 28, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption. My car started burning oil even though I get frequent oil changes and now my engine is blown.
Corrective Action:
Excessive oil consumption. My car started burning oil even though I get frequent oil changes and now my engine is blown.
Additional Notes:
Excessive oil consumption. My car started burning oil even though I get frequent oil changes and now my engine is blown.
Mfg Campaign: 11448575
Recall Date: Jan 24, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle shutters when shifting up and hard shifts down in lower power bands.
Corrective Action:
The vehicle shutters when shifting up and hard shifts down in lower power bands.
Additional Notes:
The vehicle shutters when shifting up and hard shifts down in lower power bands.
Mfg Campaign: 11448533
Recall Date: Jan 23, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Yesterday, my son noticed that his 2017 Chevy Equinox LX four-cylinder was not accelerating as much. He purchased this vehicle only one year ago. It is a five-year-old vehicle with not many miles on it. The oil was just changed in November 2021. He only drives 8 miles to and from work. While stopped at a light or stop sign yesterday, my son's SUV would "putt-putt" or shut off completely. There was a strong smell of oil coming from the air vents and filling the SUV. When my son pulled over to park, he decided to check it out. From underneath the vehicle, where the transmission is located, there was a huge puddle of oil on the ground. A leak between the oil pan and transmission was discovered when my son took his car to his mechanic. It shouldn't be like this. I checked if there were any recalls. For 2017, I did not find any under the VIN number, however, there were quite a few complaints from customers about the same issue. Is there anything my son should do? He needs the car for work.
Corrective Action:
Yesterday, my son noticed that his 2017 Chevy Equinox LX four-cylinder was not accelerating as much. He purchased this vehicle only one year ago. It is a five-year-old vehicle with not many miles on it. The oil was just changed in November 2021. He only drives 8 miles to and from work. While stopped at a light or stop sign yesterday, my son's SUV would "putt-putt" or shut off completely. There was a strong smell of oil coming from the air vents and filling the SUV. When my son pulled over to park, he decided to check it out. From underneath the vehicle, where the transmission is located, there was a huge puddle of oil on the ground. A leak between the oil pan and transmission was discovered when my son took his car to his mechanic. It shouldn't be like this. I checked if there were any recalls. For 2017, I did not find any under the VIN number, however, there were quite a few complaints from customers about the same issue. Is there anything my son should do? He needs the car for work.
Additional Notes:
Yesterday, my son noticed that his 2017 Chevy Equinox LX four-cylinder was not accelerating as much. He purchased this vehicle only one year ago. It is a five-year-old vehicle with not many miles on it. The oil was just changed in November 2021. He only drives 8 miles to and from work. While stopped at a light or stop sign yesterday, my son's SUV would "putt-putt" or shut off completely. There was a strong smell of oil coming from the air vents and filling the SUV. When my son pulled over to park, he decided to check it out. From underneath the vehicle, where the transmission is located, there was a huge puddle of oil on the ground. A leak between the oil pan and transmission was discovered when my son took his car to his mechanic. It shouldn't be like this. I checked if there were any recalls. For 2017, I did not find any under the VIN number, however, there were quite a few complaints from customers about the same issue. Is there anything my son should do? He needs the car for work.
Mfg Campaign: 11448455
Recall Date: Jan 22, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Yesterday, my son noticed that his 2017 Chevy Equinox LX four-cylinder was not accelerating as much. He purchased this vehicle only one year ago. It is a five-year-old vehicle with not many miles on it. The oil was just changed in November 2021. He only drives 8 miles to and from work. While stopped at a light or stop sign yesterday, my son's SUV would "putt-putt" or shut off completely. There was a strong smell of oil coming from the air vents and filling the SUV. When my son pulled over to park, he decided to check it out. From underneath the vehicle, where the transmission is located, there was a huge puddle of oil on the ground. A leak between the oil pan and transmission was discovered when my son took his car to his mechanic. It shouldn't be like this. I checked if there were any recalls. For 2017, I did not find any under the VIN number, however, there were quite a few complaints from customers about the same issue. Is there anything my son should do? He needs the car for work.
Corrective Action:
Yesterday, my son noticed that his 2017 Chevy Equinox LX four-cylinder was not accelerating as much. He purchased this vehicle only one year ago. It is a five-year-old vehicle with not many miles on it. The oil was just changed in November 2021. He only drives 8 miles to and from work. While stopped at a light or stop sign yesterday, my son's SUV would "putt-putt" or shut off completely. There was a strong smell of oil coming from the air vents and filling the SUV. When my son pulled over to park, he decided to check it out. From underneath the vehicle, where the transmission is located, there was a huge puddle of oil on the ground. A leak between the oil pan and transmission was discovered when my son took his car to his mechanic. It shouldn't be like this. I checked if there were any recalls. For 2017, I did not find any under the VIN number, however, there were quite a few complaints from customers about the same issue. Is there anything my son should do? He needs the car for work.
Additional Notes:
Yesterday, my son noticed that his 2017 Chevy Equinox LX four-cylinder was not accelerating as much. He purchased this vehicle only one year ago. It is a five-year-old vehicle with not many miles on it. The oil was just changed in November 2021. He only drives 8 miles to and from work. While stopped at a light or stop sign yesterday, my son's SUV would "putt-putt" or shut off completely. There was a strong smell of oil coming from the air vents and filling the SUV. When my son pulled over to park, he decided to check it out. From underneath the vehicle, where the transmission is located, there was a huge puddle of oil on the ground. A leak between the oil pan and transmission was discovered when my son took his car to his mechanic. It shouldn't be like this. I checked if there were any recalls. For 2017, I did not find any under the VIN number, however, there were quite a few complaints from customers about the same issue. Is there anything my son should do? He needs the car for work.
Mfg Campaign: 11448455
Recall Date: Jan 22, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury