Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192271870
Recall Date: Sep 19, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192209550
Recall Date: Mar 7, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
Consumer Complaints
353 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake system failed and my car is now in a salvage lot. I believe the car will remain there only until I submit the car title. While driving in heavy traffic I was unable to make a sudden stop to avoid hitting the car in front of me. I had enough time to stop, but the brakes failed to engage properly. The brakes were very stiff and vibrated or pulsated as I applied the brakes and my car wouldn't stop prior to colliding with the car in front of me. My safety and the occupants in the other car were at risk. The life of a pedestrian, if involved, could have resulted in death. Luckily, there were no serious injuries and exterior damage appeared minimal but my car suffered serious internal damage. I was not able to confirm the problem with the dealership. My phone calls were not returned. I also contacted Chevrolet and now waiting for a follow-up call. The car was only inspected by the insurance appraiser, who deemed my car a total loss because the car frame was cracked on both sides, air condenser damage, exterior damage plus more. The insurance co. had my car towed to a holding parking lot for salvage. My greatest concern is if this had been a situation where I was unable to stop suddenly to avoid hitting a pedestrian and killed someone! The appraiser suspected the air bag sensor might have failed since the impact was hard enough to crack the car frame. Seven days prior to the accident I had rear brakes and roters replaced at a Chevrolet dealership. They also looked into a warning message on my dash - Service brake assist system. I was told nothing was wrong with that.
Corrective Action:
The brake system failed and my car is now in a salvage lot. I believe the car will remain there only until I submit the car title. While driving in heavy traffic I was unable to make a sudden stop to avoid hitting the car in front of me. I had enough time to stop, but the brakes failed to engage properly. The brakes were very stiff and vibrated or pulsated as I applied the brakes and my car wouldn't stop prior to colliding with the car in front of me. My safety and the occupants in the other car were at risk. The life of a pedestrian, if involved, could have resulted in death. Luckily, there were no serious injuries and exterior damage appeared minimal but my car suffered serious internal damage. I was not able to confirm the problem with the dealership. My phone calls were not returned. I also contacted Chevrolet and now waiting for a follow-up call. The car was only inspected by the insurance appraiser, who deemed my car a total loss because the car frame was cracked on both sides, air condenser damage, exterior damage plus more. The insurance co. had my car towed to a holding parking lot for salvage. My greatest concern is if this had been a situation where I was unable to stop suddenly to avoid hitting a pedestrian and killed someone! The appraiser suspected the air bag sensor might have failed since the impact was hard enough to crack the car frame. Seven days prior to the accident I had rear brakes and roters replaced at a Chevrolet dealership. They also looked into a warning message on my dash - Service brake assist system. I was told nothing was wrong with that.
Additional Notes:
The brake system failed and my car is now in a salvage lot. I believe the car will remain there only until I submit the car title. While driving in heavy traffic I was unable to make a sudden stop to avoid hitting the car in front of me. I had enough time to stop, but the brakes failed to engage properly. The brakes were very stiff and vibrated or pulsated as I applied the brakes and my car wouldn't stop prior to colliding with the car in front of me. My safety and the occupants in the other car were at risk. The life of a pedestrian, if involved, could have resulted in death. Luckily, there were no serious injuries and exterior damage appeared minimal but my car suffered serious internal damage. I was not able to confirm the problem with the dealership. My phone calls were not returned. I also contacted Chevrolet and now waiting for a follow-up call. The car was only inspected by the insurance appraiser, who deemed my car a total loss because the car frame was cracked on both sides, air condenser damage, exterior damage plus more. The insurance co. had my car towed to a holding parking lot for salvage. My greatest concern is if this had been a situation where I was unable to stop suddenly to avoid hitting a pedestrian and killed someone! The appraiser suspected the air bag sensor might have failed since the impact was hard enough to crack the car frame. Seven days prior to the accident I had rear brakes and roters replaced at a Chevrolet dealership. They also looked into a warning message on my dash - Service brake assist system. I was told nothing was wrong with that.
Mfg Campaign: 11484445
Recall Date: Sep 14, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The brake system failed and my car is now in a salvage lot. I believe the car will remain there only until I submit the car title. While driving in heavy traffic I was unable to make a sudden stop to avoid hitting the car in front of me. I had enough time to stop, but the brakes failed to engage properly. The brakes were very stiff and vibrated or pulsated as I applied the brakes and my car wouldn't stop prior to colliding with the car in front of me. My safety and the occupants in the other car were at risk. The life of a pedestrian, if involved, could have resulted in death. Luckily, there were no serious injuries and exterior damage appeared minimal but my car suffered serious internal damage. I was not able to confirm the problem with the dealership. My phone calls were not returned. I also contacted Chevrolet and now waiting for a follow-up call. The car was only inspected by the insurance appraiser, who deemed my car a total loss because the car frame was cracked on both sides, air condenser damage, exterior damage plus more. The insurance co. had my car towed to a holding parking lot for salvage. My greatest concern is if this had been a situation where I was unable to stop suddenly to avoid hitting a pedestrian and killed someone! The appraiser suspected the air bag sensor might have failed since the impact was hard enough to crack the car frame. Seven days prior to the accident I had rear brakes and roters replaced at a Chevrolet dealership. They also looked into a warning message on my dash - Service brake assist system. I was told nothing was wrong with that.
Corrective Action:
The brake system failed and my car is now in a salvage lot. I believe the car will remain there only until I submit the car title. While driving in heavy traffic I was unable to make a sudden stop to avoid hitting the car in front of me. I had enough time to stop, but the brakes failed to engage properly. The brakes were very stiff and vibrated or pulsated as I applied the brakes and my car wouldn't stop prior to colliding with the car in front of me. My safety and the occupants in the other car were at risk. The life of a pedestrian, if involved, could have resulted in death. Luckily, there were no serious injuries and exterior damage appeared minimal but my car suffered serious internal damage. I was not able to confirm the problem with the dealership. My phone calls were not returned. I also contacted Chevrolet and now waiting for a follow-up call. The car was only inspected by the insurance appraiser, who deemed my car a total loss because the car frame was cracked on both sides, air condenser damage, exterior damage plus more. The insurance co. had my car towed to a holding parking lot for salvage. My greatest concern is if this had been a situation where I was unable to stop suddenly to avoid hitting a pedestrian and killed someone! The appraiser suspected the air bag sensor might have failed since the impact was hard enough to crack the car frame. Seven days prior to the accident I had rear brakes and roters replaced at a Chevrolet dealership. They also looked into a warning message on my dash - Service brake assist system. I was told nothing was wrong with that.
Additional Notes:
The brake system failed and my car is now in a salvage lot. I believe the car will remain there only until I submit the car title. While driving in heavy traffic I was unable to make a sudden stop to avoid hitting the car in front of me. I had enough time to stop, but the brakes failed to engage properly. The brakes were very stiff and vibrated or pulsated as I applied the brakes and my car wouldn't stop prior to colliding with the car in front of me. My safety and the occupants in the other car were at risk. The life of a pedestrian, if involved, could have resulted in death. Luckily, there were no serious injuries and exterior damage appeared minimal but my car suffered serious internal damage. I was not able to confirm the problem with the dealership. My phone calls were not returned. I also contacted Chevrolet and now waiting for a follow-up call. The car was only inspected by the insurance appraiser, who deemed my car a total loss because the car frame was cracked on both sides, air condenser damage, exterior damage plus more. The insurance co. had my car towed to a holding parking lot for salvage. My greatest concern is if this had been a situation where I was unable to stop suddenly to avoid hitting a pedestrian and killed someone! The appraiser suspected the air bag sensor might have failed since the impact was hard enough to crack the car frame. Seven days prior to the accident I had rear brakes and roters replaced at a Chevrolet dealership. They also looked into a warning message on my dash - Service brake assist system. I was told nothing was wrong with that.
Mfg Campaign: 11484445
Recall Date: Sep 14, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Winter 2021, vehicle went into reduced engine mode as I was going up a hill. There was no one behind me and I made it 100 ft to a driveway. I was able to turn around and get car home. Towed to Sonju, dealer where it was leased from. Fixed by them and returned to regular use. 06/28/22, while driving on a Hwy 53, 45 mph zone, with no notice, engine went into reduced power mode. I was almost hit due to the proximity of the car behind me and the sudden loss in power. I managed to hit my hazards, pull into middle turn lane until traffic passed. I then was able to get into a business parking lot. I shut car off. I made some phone calls. Turned car back on, all was fine. Back on the road. No call to dealer. 07/08/22, engine in reduced power mode while I was only .5 miles from my house. Made it to a turnaround point where I was able to turn vehicle off. Called dealer to make appt for service. Limped vehicle home. Vehicle towed to Sonju for fix. 07/18/22, after fixed at dealership, it was picked up. We made it 22 miles. I was in a urban part of Duluth, MN-speed limit 30, heavy traffic. As I turned to go up hill, engine again went into reduced power mode. There is no shoulder for me to go to and I'm almost hit from behind as the car jerked and slowed. I was able to pull off. Shut car off. When I started it up, it was still in reduced power mode. As it had been 30 mins, traffic had subsided, I went another mile to my work, where car would be safe to sit. Made arrangements for tow back to dealer. 07/19/22-towed to dealer after hours. When I moved it for better position for tow truck, the check engine light was on, but engine reduced power mode message never came on. 07/22/22-Per dealer, there is no explanation and thus far they can't figure it out. They continue to drive it to recreate the issue, but no end in sight of when I will get this vehicle back. 07/26/22-no word from dealer-vehicle is still there. I stopped bugging them!
Corrective Action:
Winter 2021, vehicle went into reduced engine mode as I was going up a hill. There was no one behind me and I made it 100 ft to a driveway. I was able to turn around and get car home. Towed to Sonju, dealer where it was leased from. Fixed by them and returned to regular use. 06/28/22, while driving on a Hwy 53, 45 mph zone, with no notice, engine went into reduced power mode. I was almost hit due to the proximity of the car behind me and the sudden loss in power. I managed to hit my hazards, pull into middle turn lane until traffic passed. I then was able to get into a business parking lot. I shut car off. I made some phone calls. Turned car back on, all was fine. Back on the road. No call to dealer. 07/08/22, engine in reduced power mode while I was only .5 miles from my house. Made it to a turnaround point where I was able to turn vehicle off. Called dealer to make appt for service. Limped vehicle home. Vehicle towed to Sonju for fix. 07/18/22, after fixed at dealership, it was picked up. We made it 22 miles. I was in a urban part of Duluth, MN-speed limit 30, heavy traffic. As I turned to go up hill, engine again went into reduced power mode. There is no shoulder for me to go to and I'm almost hit from behind as the car jerked and slowed. I was able to pull off. Shut car off. When I started it up, it was still in reduced power mode. As it had been 30 mins, traffic had subsided, I went another mile to my work, where car would be safe to sit. Made arrangements for tow back to dealer. 07/19/22-towed to dealer after hours. When I moved it for better position for tow truck, the check engine light was on, but engine reduced power mode message never came on. 07/22/22-Per dealer, there is no explanation and thus far they can't figure it out. They continue to drive it to recreate the issue, but no end in sight of when I will get this vehicle back. 07/26/22-no word from dealer-vehicle is still there. I stopped bugging them!
Additional Notes:
Winter 2021, vehicle went into reduced engine mode as I was going up a hill. There was no one behind me and I made it 100 ft to a driveway. I was able to turn around and get car home. Towed to Sonju, dealer where it was leased from. Fixed by them and returned to regular use. 06/28/22, while driving on a Hwy 53, 45 mph zone, with no notice, engine went into reduced power mode. I was almost hit due to the proximity of the car behind me and the sudden loss in power. I managed to hit my hazards, pull into middle turn lane until traffic passed. I then was able to get into a business parking lot. I shut car off. I made some phone calls. Turned car back on, all was fine. Back on the road. No call to dealer. 07/08/22, engine in reduced power mode while I was only .5 miles from my house. Made it to a turnaround point where I was able to turn vehicle off. Called dealer to make appt for service. Limped vehicle home. Vehicle towed to Sonju for fix. 07/18/22, after fixed at dealership, it was picked up. We made it 22 miles. I was in a urban part of Duluth, MN-speed limit 30, heavy traffic. As I turned to go up hill, engine again went into reduced power mode. There is no shoulder for me to go to and I'm almost hit from behind as the car jerked and slowed. I was able to pull off. Shut car off. When I started it up, it was still in reduced power mode. As it had been 30 mins, traffic had subsided, I went another mile to my work, where car would be safe to sit. Made arrangements for tow back to dealer. 07/19/22-towed to dealer after hours. When I moved it for better position for tow truck, the check engine light was on, but engine reduced power mode message never came on. 07/22/22-Per dealer, there is no explanation and thus far they can't figure it out. They continue to drive it to recreate the issue, but no end in sight of when I will get this vehicle back. 07/26/22-no word from dealer-vehicle is still there. I stopped bugging them!
Mfg Campaign: 11475947
Recall Date: Jul 26, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
Corrective Action:
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
Additional Notes:
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
Mfg Campaign: 11470913
Recall Date: Jun 24, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
Corrective Action:
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
Additional Notes:
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
Mfg Campaign: 11470913
Recall Date: Jun 24, 2022
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
Corrective Action:
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
Additional Notes:
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
Mfg Campaign: 11470913
Recall Date: Jun 24, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
After purchasing the vehicle in April 2021, 3 months later upon traveling home and entering an exit ramp the brakes completely locked while going 35-45mph into ongoing traffic downhill and would not allow me to press down on them so that I could come to a stop. I press the emergency brake and that did nothing. I had to glide through traffic into a gas station parking lot almost slamming into a gas pump. The sewer dip allowed the vehicle to slow up and come to halt blocking the traffic. This happened after midnight so I took it to the dealership in which i purchased. No lights appeared on the dash. They advised me the brake booster pressure sensor, brake booster vacuum hose and then after doing so they said non of it fixed the issue, I would need a new brake booster. All totaling over $2000 for a vehicle I had less than 6 months. Shortly after the month following July or August, stalled and the push to start button wouldn’t activate. I waited a few moments and then it turned on, with the engine light lit. I took it directly to dealerships service department and they had it a month, they eventually said it was the Oxygen Sensor and it needed to be replaced. I reached out to GM about all of the issues. They stated there were recalls but not for my VIN. CRAZY Now less than a month, a slight fender bender, another vehicle crossed into my lane, the sensors did not initiate, I had to swerve to dodge from causing any major damage and avoid on coming traffic. My vehicle sustained minor scratches on the front passenger side. Initially 30 minutes after it was running fine. Then the light sensors on the mirrors both sides remained on. No engine lights, no warnings. I’m traveling down the 5 lane Highway @75mph and the vehicle just shuts completely off. I had to get across traffic and avoid causing an accident. The vehicle would not start. Got it towed back into town. Back to the dealership and was advised I needed a new engine! Now I’m without a vehicle.
Corrective Action:
After purchasing the vehicle in April 2021, 3 months later upon traveling home and entering an exit ramp the brakes completely locked while going 35-45mph into ongoing traffic downhill and would not allow me to press down on them so that I could come to a stop. I press the emergency brake and that did nothing. I had to glide through traffic into a gas station parking lot almost slamming into a gas pump. The sewer dip allowed the vehicle to slow up and come to halt blocking the traffic. This happened after midnight so I took it to the dealership in which i purchased. No lights appeared on the dash. They advised me the brake booster pressure sensor, brake booster vacuum hose and then after doing so they said non of it fixed the issue, I would need a new brake booster. All totaling over $2000 for a vehicle I had less than 6 months. Shortly after the month following July or August, stalled and the push to start button wouldn’t activate. I waited a few moments and then it turned on, with the engine light lit. I took it directly to dealerships service department and they had it a month, they eventually said it was the Oxygen Sensor and it needed to be replaced. I reached out to GM about all of the issues. They stated there were recalls but not for my VIN. CRAZY Now less than a month, a slight fender bender, another vehicle crossed into my lane, the sensors did not initiate, I had to swerve to dodge from causing any major damage and avoid on coming traffic. My vehicle sustained minor scratches on the front passenger side. Initially 30 minutes after it was running fine. Then the light sensors on the mirrors both sides remained on. No engine lights, no warnings. I’m traveling down the 5 lane Highway @75mph and the vehicle just shuts completely off. I had to get across traffic and avoid causing an accident. The vehicle would not start. Got it towed back into town. Back to the dealership and was advised I needed a new engine! Now I’m without a vehicle.
Additional Notes:
After purchasing the vehicle in April 2021, 3 months later upon traveling home and entering an exit ramp the brakes completely locked while going 35-45mph into ongoing traffic downhill and would not allow me to press down on them so that I could come to a stop. I press the emergency brake and that did nothing. I had to glide through traffic into a gas station parking lot almost slamming into a gas pump. The sewer dip allowed the vehicle to slow up and come to halt blocking the traffic. This happened after midnight so I took it to the dealership in which i purchased. No lights appeared on the dash. They advised me the brake booster pressure sensor, brake booster vacuum hose and then after doing so they said non of it fixed the issue, I would need a new brake booster. All totaling over $2000 for a vehicle I had less than 6 months. Shortly after the month following July or August, stalled and the push to start button wouldn’t activate. I waited a few moments and then it turned on, with the engine light lit. I took it directly to dealerships service department and they had it a month, they eventually said it was the Oxygen Sensor and it needed to be replaced. I reached out to GM about all of the issues. They stated there were recalls but not for my VIN. CRAZY Now less than a month, a slight fender bender, another vehicle crossed into my lane, the sensors did not initiate, I had to swerve to dodge from causing any major damage and avoid on coming traffic. My vehicle sustained minor scratches on the front passenger side. Initially 30 minutes after it was running fine. Then the light sensors on the mirrors both sides remained on. No engine lights, no warnings. I’m traveling down the 5 lane Highway @75mph and the vehicle just shuts completely off. I had to get across traffic and avoid causing an accident. The vehicle would not start. Got it towed back into town. Back to the dealership and was advised I needed a new engine! Now I’m without a vehicle.
Mfg Campaign: 11470412
Recall Date: Jun 22, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was involved in a car accident where all of the side airbags deployed. On the drivers side just behind the arm rest the airbag that deployed caught on fire and burned all th way through my shirt, jeans and underwear leaving two large burns on my left side. Some areas are 3rd degree.
Corrective Action:
I was involved in a car accident where all of the side airbags deployed. On the drivers side just behind the arm rest the airbag that deployed caught on fire and burned all th way through my shirt, jeans and underwear leaving two large burns on my left side. Some areas are 3rd degree.
Additional Notes:
I was involved in a car accident where all of the side airbags deployed. On the drivers side just behind the arm rest the airbag that deployed caught on fire and burned all th way through my shirt, jeans and underwear leaving two large burns on my left side. Some areas are 3rd degree.
Mfg Campaign: 11470532
Recall Date: Jun 22, 2022
General Motors, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
My P225/60R18 two front tires are peeling in-between threads and my threads are very low compared to rear tires. I have 23,059 on the tires.
Corrective Action:
My P225/60R18 two front tires are peeling in-between threads and my threads are very low compared to rear tires. I have 23,059 on the tires.
Additional Notes:
My P225/60R18 two front tires are peeling in-between threads and my threads are very low compared to rear tires. I have 23,059 on the tires.
Mfg Campaign: 11466254
Recall Date: May 26, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel leaking from fuel tank and receiving code u18a2 lost communication with fuel pump driver control module.
Corrective Action:
Fuel leaking from fuel tank and receiving code u18a2 lost communication with fuel pump driver control module.
Additional Notes:
Fuel leaking from fuel tank and receiving code u18a2 lost communication with fuel pump driver control module.
Mfg Campaign: 11465611
Recall Date: May 22, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
today on may 22 2022 i was driving on cruise control at 60 mph when the brakes locked up and slid the wheels. the brakes didnt release untill i pressed on the gas pedal. this is the exact same thing that happened last summer and reported on your file number 11427660. this is a serious safety problem that could get someone KILLED. the dealer replaced a brake control module but same problem reappeared.
Corrective Action:
today on may 22 2022 i was driving on cruise control at 60 mph when the brakes locked up and slid the wheels. the brakes didnt release untill i pressed on the gas pedal. this is the exact same thing that happened last summer and reported on your file number 11427660. this is a serious safety problem that could get someone KILLED. the dealer replaced a brake control module but same problem reappeared.
Additional Notes:
today on may 22 2022 i was driving on cruise control at 60 mph when the brakes locked up and slid the wheels. the brakes didnt release untill i pressed on the gas pedal. this is the exact same thing that happened last summer and reported on your file number 11427660. this is a serious safety problem that could get someone KILLED. the dealer replaced a brake control module but same problem reappeared.
Mfg Campaign: 11465669
Recall Date: May 22, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I own TWO 2019 Chevy Equinoxes. BOTH vehicles have the exact same issue. The driver side(only) wiper blade leaves a smear with every pass, directly in the line-of-sight. I have replaced blades with many different manufacturers, to no avail. It cleans well for approximately 3 days of use, then immediately returns to the smear. It is a complete hazard. Dealer was notified. They replicated the issue. No 'solution' available. Chevy notified & report filed. This has to be a known problem. I cannot have THAT bad of luck to buy the only 2 Equinoxes with this issue.
Corrective Action:
I own TWO 2019 Chevy Equinoxes. BOTH vehicles have the exact same issue. The driver side(only) wiper blade leaves a smear with every pass, directly in the line-of-sight. I have replaced blades with many different manufacturers, to no avail. It cleans well for approximately 3 days of use, then immediately returns to the smear. It is a complete hazard. Dealer was notified. They replicated the issue. No 'solution' available. Chevy notified & report filed. This has to be a known problem. I cannot have THAT bad of luck to buy the only 2 Equinoxes with this issue.
Additional Notes:
I own TWO 2019 Chevy Equinoxes. BOTH vehicles have the exact same issue. The driver side(only) wiper blade leaves a smear with every pass, directly in the line-of-sight. I have replaced blades with many different manufacturers, to no avail. It cleans well for approximately 3 days of use, then immediately returns to the smear. It is a complete hazard. Dealer was notified. They replicated the issue. No 'solution' available. Chevy notified & report filed. This has to be a known problem. I cannot have THAT bad of luck to buy the only 2 Equinoxes with this issue.
Mfg Campaign: 11458397
Recall Date: Mar 25, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While my wife and I are traveling on the highway out of town going 72 mph there was traffic and she began to press the brake peddle but car didn't want to stop. She had to push all body weight on the brakes and the brakes seem like it's hesitation and vibration but eventually stopped. This is very dangerous and brake service light came on. I pull off the exit and check fluids and brakes and all looks normal as I know some about cars. I called to get it checked today and lady said to bring it in right away as they are aware of this common issue with these equinox. She say either canister or pump failure which I researched and have many people who have complained but GM has changed 2018 certain models but failed this model year also and didn't fix the design for this model year of 2019 D2. Need this investigation to continue and I will begin petition for class action suit against GM which they have been notorious for law suits. Please help!!!
Corrective Action:
While my wife and I are traveling on the highway out of town going 72 mph there was traffic and she began to press the brake peddle but car didn't want to stop. She had to push all body weight on the brakes and the brakes seem like it's hesitation and vibration but eventually stopped. This is very dangerous and brake service light came on. I pull off the exit and check fluids and brakes and all looks normal as I know some about cars. I called to get it checked today and lady said to bring it in right away as they are aware of this common issue with these equinox. She say either canister or pump failure which I researched and have many people who have complained but GM has changed 2018 certain models but failed this model year also and didn't fix the design for this model year of 2019 D2. Need this investigation to continue and I will begin petition for class action suit against GM which they have been notorious for law suits. Please help!!!
Additional Notes:
While my wife and I are traveling on the highway out of town going 72 mph there was traffic and she began to press the brake peddle but car didn't want to stop. She had to push all body weight on the brakes and the brakes seem like it's hesitation and vibration but eventually stopped. This is very dangerous and brake service light came on. I pull off the exit and check fluids and brakes and all looks normal as I know some about cars. I called to get it checked today and lady said to bring it in right away as they are aware of this common issue with these equinox. She say either canister or pump failure which I researched and have many people who have complained but GM has changed 2018 certain models but failed this model year also and didn't fix the design for this model year of 2019 D2. Need this investigation to continue and I will begin petition for class action suit against GM which they have been notorious for law suits. Please help!!!
Mfg Campaign: 11457224
Recall Date: Mar 18, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on the highway a warning message came up that said “engine power reduced” and moment after we lost the ability to accelerate. We pull over and turn the car off, when trying to restart it, it would not restart. We were left stranded on the side of the highway. We had to get it towed to a GM dealership and after 3 days we received a diagnosis that the vacuum pump failed and seized which caused damage to the end of the cam shaft. Repair costs are approx. $1800! We are lucky we didn’t completely lose control of our vehicle and was able to get to the side of the road!
Corrective Action:
While driving on the highway a warning message came up that said “engine power reduced” and moment after we lost the ability to accelerate. We pull over and turn the car off, when trying to restart it, it would not restart. We were left stranded on the side of the highway. We had to get it towed to a GM dealership and after 3 days we received a diagnosis that the vacuum pump failed and seized which caused damage to the end of the cam shaft. Repair costs are approx. $1800! We are lucky we didn’t completely lose control of our vehicle and was able to get to the side of the road!
Additional Notes:
While driving on the highway a warning message came up that said “engine power reduced” and moment after we lost the ability to accelerate. We pull over and turn the car off, when trying to restart it, it would not restart. We were left stranded on the side of the highway. We had to get it towed to a GM dealership and after 3 days we received a diagnosis that the vacuum pump failed and seized which caused damage to the end of the cam shaft. Repair costs are approx. $1800! We are lucky we didn’t completely lose control of our vehicle and was able to get to the side of the road!
Mfg Campaign: 11455542
Recall Date: Mar 7, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the highway a warning message came up that said “engine power reduced” and moment after we lost the ability to accelerate. We pull over and turn the car off, when trying to restart it, it would not restart. We were left stranded on the side of the highway. We had to get it towed to a GM dealership and after 3 days we received a diagnosis that the vacuum pump failed and seized which caused damage to the end of the cam shaft. Repair costs are approx. $1800! We are lucky we didn’t completely lose control of our vehicle and was able to get to the side of the road!
Corrective Action:
While driving on the highway a warning message came up that said “engine power reduced” and moment after we lost the ability to accelerate. We pull over and turn the car off, when trying to restart it, it would not restart. We were left stranded on the side of the highway. We had to get it towed to a GM dealership and after 3 days we received a diagnosis that the vacuum pump failed and seized which caused damage to the end of the cam shaft. Repair costs are approx. $1800! We are lucky we didn’t completely lose control of our vehicle and was able to get to the side of the road!
Additional Notes:
While driving on the highway a warning message came up that said “engine power reduced” and moment after we lost the ability to accelerate. We pull over and turn the car off, when trying to restart it, it would not restart. We were left stranded on the side of the highway. We had to get it towed to a GM dealership and after 3 days we received a diagnosis that the vacuum pump failed and seized which caused damage to the end of the cam shaft. Repair costs are approx. $1800! We are lucky we didn’t completely lose control of our vehicle and was able to get to the side of the road!
Mfg Campaign: 11455542
Recall Date: Mar 7, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel line busted. Vehicle only has 53K miles. Could have caused a fire. Must have been a defect in this high pressure line.
Corrective Action:
Fuel line busted. Vehicle only has 53K miles. Could have caused a fire. Must have been a defect in this high pressure line.
Additional Notes:
Fuel line busted. Vehicle only has 53K miles. Could have caused a fire. Must have been a defect in this high pressure line.
Mfg Campaign: 11452903
Recall Date: Feb 18, 2022
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
The front passenger seat warmer gets extremely hot. It feels like it is burning your skin within minutes of turning it on. It almost feels like sitting on a hot leather seat in the middle of summer with shorts on.
Corrective Action:
The front passenger seat warmer gets extremely hot. It feels like it is burning your skin within minutes of turning it on. It almost feels like sitting on a hot leather seat in the middle of summer with shorts on.
Additional Notes:
The front passenger seat warmer gets extremely hot. It feels like it is burning your skin within minutes of turning it on. It almost feels like sitting on a hot leather seat in the middle of summer with shorts on.
Mfg Campaign: 11449564
Recall Date: Jan 31, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning.
Mfg Campaign: 11447008
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning.
Mfg Campaign: 11447008
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Charge Ari Cooler Duct Disconnected from the Throttle Body. When this happens my car immediately goes into lower power mode. This is a safety concern, when going 70 MPH, it will immediately drop down to 50 MPH. This sudden decrease in speed can cause other drivers to wreck into me and my family. This problem has been confirmed by a dealer. This has not been inspected directly by the manufacturer, however it was inspected by a dealer. There were no warning signs prior to failure, only a warning after the incident occurs. The check engine light comes on.
Corrective Action:
The Charge Ari Cooler Duct Disconnected from the Throttle Body. When this happens my car immediately goes into lower power mode. This is a safety concern, when going 70 MPH, it will immediately drop down to 50 MPH. This sudden decrease in speed can cause other drivers to wreck into me and my family. This problem has been confirmed by a dealer. This has not been inspected directly by the manufacturer, however it was inspected by a dealer. There were no warning signs prior to failure, only a warning after the incident occurs. The check engine light comes on.
Additional Notes:
The Charge Ari Cooler Duct Disconnected from the Throttle Body. When this happens my car immediately goes into lower power mode. This is a safety concern, when going 70 MPH, it will immediately drop down to 50 MPH. This sudden decrease in speed can cause other drivers to wreck into me and my family. This problem has been confirmed by a dealer. This has not been inspected directly by the manufacturer, however it was inspected by a dealer. There were no warning signs prior to failure, only a warning after the incident occurs. The check engine light comes on.
Mfg Campaign: 11446188
Recall Date: Jan 4, 2022
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Valencia, CA • 36 yrs
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