Complaints & Recalls
Consumer Complaints
31 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I PURCHASED A 2017 CHEVROLET MALIBU AS I AM A SALESMAN AND ON THE ROAD ALL DAY. MY REDUCE ENGINE LIGHT CONTINUES TO COME ON. THE CAR IS NOT EVEN 2 YEARS OLD. I WAS ADVISED IT CAN BE THE THROTTLE POSITION SENSOR OR THROTTLE BODY. I HAVE SEEN MANY COMPLAINTS ON LINE FOPR THE SAME CAR. WHY IS A BRAND NEW CAR HAVING THIS ISSUE?. I WAS ON THE HIGHWAY AND REDUSED SPEEDS TO 20 MPH AND ALMOST CAUSED A MAJOR ACCIDENT. I CONTINUALLY NEED TO PULL OVER AND TURN OFF CAR TOP RESET ITSELF. PLEASE LET ME KNOW WHY THIS HAS NOT BEEN RECALLED WITH SO MANY COMPLAINTS.
Corrective Action:
I PURCHASED A 2017 CHEVROLET MALIBU AS I AM A SALESMAN AND ON THE ROAD ALL DAY. MY REDUCE ENGINE LIGHT CONTINUES TO COME ON. THE CAR IS NOT EVEN 2 YEARS OLD. I WAS ADVISED IT CAN BE THE THROTTLE POSITION SENSOR OR THROTTLE BODY. I HAVE SEEN MANY COMPLAINTS ON LINE FOPR THE SAME CAR. WHY IS A BRAND NEW CAR HAVING THIS ISSUE?. I WAS ON THE HIGHWAY AND REDUSED SPEEDS TO 20 MPH AND ALMOST CAUSED A MAJOR ACCIDENT. I CONTINUALLY NEED TO PULL OVER AND TURN OFF CAR TOP RESET ITSELF. PLEASE LET ME KNOW WHY THIS HAS NOT BEEN RECALLED WITH SO MANY COMPLAINTS.
Additional Notes:
I PURCHASED A 2017 CHEVROLET MALIBU AS I AM A SALESMAN AND ON THE ROAD ALL DAY. MY REDUCE ENGINE LIGHT CONTINUES TO COME ON. THE CAR IS NOT EVEN 2 YEARS OLD. I WAS ADVISED IT CAN BE THE THROTTLE POSITION SENSOR OR THROTTLE BODY. I HAVE SEEN MANY COMPLAINTS ON LINE FOPR THE SAME CAR. WHY IS A BRAND NEW CAR HAVING THIS ISSUE?. I WAS ON THE HIGHWAY AND REDUSED SPEEDS TO 20 MPH AND ALMOST CAUSED A MAJOR ACCIDENT. I CONTINUALLY NEED TO PULL OVER AND TURN OFF CAR TOP RESET ITSELF. PLEASE LET ME KNOW WHY THIS HAS NOT BEEN RECALLED WITH SO MANY COMPLAINTS.
Mfg Campaign: 11221316
Recall Date: Jun 19, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED THIS VEHICLE BACK IN AUGUST 2018. IN JANUARY 2019 I NOTICED THAT MY HEADLINER, BACK SEAT, AND TRUNK WAS WET AND IT SMELL MILDEWY. I HAVE 3 CHILDREN THAT HAVE ASTHMA AND I DON'T FEEL THAT IT IS SAFE FOR THEM. I TOOK IT BY THE DEALERSHIP AND SHOWED THEM THEY SAID THAT IT WAS COMING FROM THE 3RD BRAKE LIGHT WELL THEY ORDERED A PART FOR THE VEHICLE AND STATED THEATER SHOULD FIX THE PROBLEM, BUT THE PROBLEM IS STILL ONGOING. I'VE BEEN BACK ON SEVERAL OCCASIONS AND THEY DID A WATER TEST AND CANNOT FIND THE SOLUTION. WHEN THE PROBLEM OCCURRED THE VEHICLE WAS SITTING IN THE DRIVEWAY AFTER IT RAINED THE PROBLEM DOESN'T SHOW UP RIGHT WAY IT MAY TAKE A COUPLE OF HOURS OR A DAY. I'M AFRAID THAT IT MAY BE MOLD IN MY HEADLINER AND IN BETWEEN MY SEATS AND TRUNK FROM THE WATER BEING STATIONARY. I KNOW OF A ANOTHER CAR SAME MAKE AND MODEL HAVING THE SAME EXACT PROBLEM AND WE ARE NOT GETTING ANYWHERE WITH THIS ISSUE.
Corrective Action:
I PURCHASED THIS VEHICLE BACK IN AUGUST 2018. IN JANUARY 2019 I NOTICED THAT MY HEADLINER, BACK SEAT, AND TRUNK WAS WET AND IT SMELL MILDEWY. I HAVE 3 CHILDREN THAT HAVE ASTHMA AND I DON'T FEEL THAT IT IS SAFE FOR THEM. I TOOK IT BY THE DEALERSHIP AND SHOWED THEM THEY SAID THAT IT WAS COMING FROM THE 3RD BRAKE LIGHT WELL THEY ORDERED A PART FOR THE VEHICLE AND STATED THEATER SHOULD FIX THE PROBLEM, BUT THE PROBLEM IS STILL ONGOING. I'VE BEEN BACK ON SEVERAL OCCASIONS AND THEY DID A WATER TEST AND CANNOT FIND THE SOLUTION. WHEN THE PROBLEM OCCURRED THE VEHICLE WAS SITTING IN THE DRIVEWAY AFTER IT RAINED THE PROBLEM DOESN'T SHOW UP RIGHT WAY IT MAY TAKE A COUPLE OF HOURS OR A DAY. I'M AFRAID THAT IT MAY BE MOLD IN MY HEADLINER AND IN BETWEEN MY SEATS AND TRUNK FROM THE WATER BEING STATIONARY. I KNOW OF A ANOTHER CAR SAME MAKE AND MODEL HAVING THE SAME EXACT PROBLEM AND WE ARE NOT GETTING ANYWHERE WITH THIS ISSUE.
Additional Notes:
I PURCHASED THIS VEHICLE BACK IN AUGUST 2018. IN JANUARY 2019 I NOTICED THAT MY HEADLINER, BACK SEAT, AND TRUNK WAS WET AND IT SMELL MILDEWY. I HAVE 3 CHILDREN THAT HAVE ASTHMA AND I DON'T FEEL THAT IT IS SAFE FOR THEM. I TOOK IT BY THE DEALERSHIP AND SHOWED THEM THEY SAID THAT IT WAS COMING FROM THE 3RD BRAKE LIGHT WELL THEY ORDERED A PART FOR THE VEHICLE AND STATED THEATER SHOULD FIX THE PROBLEM, BUT THE PROBLEM IS STILL ONGOING. I'VE BEEN BACK ON SEVERAL OCCASIONS AND THEY DID A WATER TEST AND CANNOT FIND THE SOLUTION. WHEN THE PROBLEM OCCURRED THE VEHICLE WAS SITTING IN THE DRIVEWAY AFTER IT RAINED THE PROBLEM DOESN'T SHOW UP RIGHT WAY IT MAY TAKE A COUPLE OF HOURS OR A DAY. I'M AFRAID THAT IT MAY BE MOLD IN MY HEADLINER AND IN BETWEEN MY SEATS AND TRUNK FROM THE WATER BEING STATIONARY. I KNOW OF A ANOTHER CAR SAME MAKE AND MODEL HAVING THE SAME EXACT PROBLEM AND WE ARE NOT GETTING ANYWHERE WITH THIS ISSUE.
Mfg Campaign: 11182271
Recall Date: Feb 25, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER TRIP OF A FEW MILES AND AFTER TURNING OFF THE START/STOP(KEYLESS) SWITCH, THE SCREEN MESSAGED THAT THE REMOTE KEY WAS NOT DETECTED, EVEN THOUGH IT WAS STILL IN THE CAR. NEITHER REMOTE KEYS WOULD NOT PERFORM ANY FUNCTION NOR WOULD MANUALLY PUSHING DOOR LOCKS OR SWITCH. AFTER ABOUT 20 MINUTES REMOTE KEY OPERATION RETURNED.THIS HAPPENED AGAIN ABOUT 2 WEEKS LATER. THE DEALER CANNOT FIND THE PROBLEM. I AM WORRIED THAT THIS WILL STOP THE ENGINE IN A CRITICAL SITUATION.
Corrective Action:
AFTER TRIP OF A FEW MILES AND AFTER TURNING OFF THE START/STOP(KEYLESS) SWITCH, THE SCREEN MESSAGED THAT THE REMOTE KEY WAS NOT DETECTED, EVEN THOUGH IT WAS STILL IN THE CAR. NEITHER REMOTE KEYS WOULD NOT PERFORM ANY FUNCTION NOR WOULD MANUALLY PUSHING DOOR LOCKS OR SWITCH. AFTER ABOUT 20 MINUTES REMOTE KEY OPERATION RETURNED.THIS HAPPENED AGAIN ABOUT 2 WEEKS LATER. THE DEALER CANNOT FIND THE PROBLEM. I AM WORRIED THAT THIS WILL STOP THE ENGINE IN A CRITICAL SITUATION.
Additional Notes:
AFTER TRIP OF A FEW MILES AND AFTER TURNING OFF THE START/STOP(KEYLESS) SWITCH, THE SCREEN MESSAGED THAT THE REMOTE KEY WAS NOT DETECTED, EVEN THOUGH IT WAS STILL IN THE CAR. NEITHER REMOTE KEYS WOULD NOT PERFORM ANY FUNCTION NOR WOULD MANUALLY PUSHING DOOR LOCKS OR SWITCH. AFTER ABOUT 20 MINUTES REMOTE KEY OPERATION RETURNED.THIS HAPPENED AGAIN ABOUT 2 WEEKS LATER. THE DEALER CANNOT FIND THE PROBLEM. I AM WORRIED THAT THIS WILL STOP THE ENGINE IN A CRITICAL SITUATION.
Mfg Campaign: 11170929
Recall Date: Jan 19, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE CAR WAS PARKED AND I WAS EXITING MY VEHICLE. I PIVOTED TO CLOSE THE DRIVER SIDE DOOR. I ACCIDENTALLY DID NOT HAVE MY LEG FULLY CLEAR OF THE DOOR. THE WING TIP EDGE ACTED LIKE A SHOVEL AND TOOK OUT A PIECE OF SKIN ON MY LEG AS I CLOSED THE DOOR REQUIRING STITCHES. I WAS USING A NORMAL AMOUNT OF FORCE TO CLOSE THE DOOR AND WAS SHOCKED AT THE DAMAGE THE DOOR TIP DID TO MY LEG. IT WENT THROUGH THE SKIN LAYER DOWN TO THE MUSCLE. I BELIEVE THE WING TIP DESIGN OF FORWARD CAR DOORS ARE A SAFETY HAZARD AND RISK FOR INJURY. PLEASE CONSIDER MAKING THE EDGE MORE ROUNDED LIKE THE REAR DOORS. THE FILES I AM INCLUDING ARE FROM THE DAY OF INJURY (11/11/17) AND AFTER STITCHES (11/13/17).
Corrective Action:
THE CAR WAS PARKED AND I WAS EXITING MY VEHICLE. I PIVOTED TO CLOSE THE DRIVER SIDE DOOR. I ACCIDENTALLY DID NOT HAVE MY LEG FULLY CLEAR OF THE DOOR. THE WING TIP EDGE ACTED LIKE A SHOVEL AND TOOK OUT A PIECE OF SKIN ON MY LEG AS I CLOSED THE DOOR REQUIRING STITCHES. I WAS USING A NORMAL AMOUNT OF FORCE TO CLOSE THE DOOR AND WAS SHOCKED AT THE DAMAGE THE DOOR TIP DID TO MY LEG. IT WENT THROUGH THE SKIN LAYER DOWN TO THE MUSCLE. I BELIEVE THE WING TIP DESIGN OF FORWARD CAR DOORS ARE A SAFETY HAZARD AND RISK FOR INJURY. PLEASE CONSIDER MAKING THE EDGE MORE ROUNDED LIKE THE REAR DOORS. THE FILES I AM INCLUDING ARE FROM THE DAY OF INJURY (11/11/17) AND AFTER STITCHES (11/13/17).
Additional Notes:
THE CAR WAS PARKED AND I WAS EXITING MY VEHICLE. I PIVOTED TO CLOSE THE DRIVER SIDE DOOR. I ACCIDENTALLY DID NOT HAVE MY LEG FULLY CLEAR OF THE DOOR. THE WING TIP EDGE ACTED LIKE A SHOVEL AND TOOK OUT A PIECE OF SKIN ON MY LEG AS I CLOSED THE DOOR REQUIRING STITCHES. I WAS USING A NORMAL AMOUNT OF FORCE TO CLOSE THE DOOR AND WAS SHOCKED AT THE DAMAGE THE DOOR TIP DID TO MY LEG. IT WENT THROUGH THE SKIN LAYER DOWN TO THE MUSCLE. I BELIEVE THE WING TIP DESIGN OF FORWARD CAR DOORS ARE A SAFETY HAZARD AND RISK FOR INJURY. PLEASE CONSIDER MAKING THE EDGE MORE ROUNDED LIKE THE REAR DOORS. THE FILES I AM INCLUDING ARE FROM THE DAY OF INJURY (11/11/17) AND AFTER STITCHES (11/13/17).
Mfg Campaign: 11149817
Recall Date: Nov 7, 2018
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY REASON FOR WRITING IS MY CAR WAS STRUCK IN THE WINDSHIELD BY A ROCK REQUIRING REPLACEMENT OF THE WINDSHIELD. AFTER THE WINDSHIELD WAS REPLACED, I NOTICED UNDER CONDITIONS OF BRIGHT LIGHT SUCH AS A SUNNY DAY, I COULD NOT SEE CLEARLY THROUGH IT BECAUSE OF SIGNIFICANT REFLECTIONS OFF OF THE DASHBOARD. SEE PHOTO NUMBER 1. I DID BRING THIS TO THE ATTENTION OF THE CHEVROLET DEALER WHO REPLACED THE WINDSHIELD, AND THE GLASS COMPANY THAT SUPPLIED THE WINDSHIELD. THEY BOTH AGREED THE REFLECTIONS SEEMED UNUSUAL, BUT STATED THE AFTERMARKET REPLACEMENT MET THE APPROPRIATE GLASS STANDARDS. SEE PHOTO 2 FOR THE GLASS MANUFACTURER. THEY SUGGESTED I REPLACE THE WINDSHIELD WITH AN OEM REPLACEMENT, WHICH I PLAN TO DO FOR SAFETY REASONS. MY REASON FOR WRITING IS TO ASK IF YOU CAN TELL ME WHAT STANDARD FOR OPTICAL TRANSMISSION IS REQUIRED OF NON-OEM REPLACEMENT WINDSHIELDS. IF I CAN SHOW THAT THE WINDSHIELD DOES NOT MEET FEDERAL GLASS STANDARDS PERHAPS THEY MIGHT HELP WITH THE ADDED COST OF REPLACEMENT. I DO HAVE A GOOD TECHNICAL UNDERSTANDING OF OPTICAL TRANSMISSION AND REFLECTANCE, AS I AM A RETIRED OPTOMETRIST. I MIGHT ADD THAT PART OF THE HIGH REFLECTANCE OF THE WINDSHIELD IS IN PART DUE TO THE ASH-GRAY INTERIOR COLOR, A DESIGN FLAW. HOWEVER, THE REPLACEMENT WINDSHIELD IS MUCH MORE REFLECTIVE THAN THE ORIGINAL, BASED ON MY BEST RECOLLECTION. THANK YOU FOR YOUR HELP.
Corrective Action:
MY REASON FOR WRITING IS MY CAR WAS STRUCK IN THE WINDSHIELD BY A ROCK REQUIRING REPLACEMENT OF THE WINDSHIELD. AFTER THE WINDSHIELD WAS REPLACED, I NOTICED UNDER CONDITIONS OF BRIGHT LIGHT SUCH AS A SUNNY DAY, I COULD NOT SEE CLEARLY THROUGH IT BECAUSE OF SIGNIFICANT REFLECTIONS OFF OF THE DASHBOARD. SEE PHOTO NUMBER 1. I DID BRING THIS TO THE ATTENTION OF THE CHEVROLET DEALER WHO REPLACED THE WINDSHIELD, AND THE GLASS COMPANY THAT SUPPLIED THE WINDSHIELD. THEY BOTH AGREED THE REFLECTIONS SEEMED UNUSUAL, BUT STATED THE AFTERMARKET REPLACEMENT MET THE APPROPRIATE GLASS STANDARDS. SEE PHOTO 2 FOR THE GLASS MANUFACTURER. THEY SUGGESTED I REPLACE THE WINDSHIELD WITH AN OEM REPLACEMENT, WHICH I PLAN TO DO FOR SAFETY REASONS. MY REASON FOR WRITING IS TO ASK IF YOU CAN TELL ME WHAT STANDARD FOR OPTICAL TRANSMISSION IS REQUIRED OF NON-OEM REPLACEMENT WINDSHIELDS. IF I CAN SHOW THAT THE WINDSHIELD DOES NOT MEET FEDERAL GLASS STANDARDS PERHAPS THEY MIGHT HELP WITH THE ADDED COST OF REPLACEMENT. I DO HAVE A GOOD TECHNICAL UNDERSTANDING OF OPTICAL TRANSMISSION AND REFLECTANCE, AS I AM A RETIRED OPTOMETRIST. I MIGHT ADD THAT PART OF THE HIGH REFLECTANCE OF THE WINDSHIELD IS IN PART DUE TO THE ASH-GRAY INTERIOR COLOR, A DESIGN FLAW. HOWEVER, THE REPLACEMENT WINDSHIELD IS MUCH MORE REFLECTIVE THAN THE ORIGINAL, BASED ON MY BEST RECOLLECTION. THANK YOU FOR YOUR HELP.
Additional Notes:
MY REASON FOR WRITING IS MY CAR WAS STRUCK IN THE WINDSHIELD BY A ROCK REQUIRING REPLACEMENT OF THE WINDSHIELD. AFTER THE WINDSHIELD WAS REPLACED, I NOTICED UNDER CONDITIONS OF BRIGHT LIGHT SUCH AS A SUNNY DAY, I COULD NOT SEE CLEARLY THROUGH IT BECAUSE OF SIGNIFICANT REFLECTIONS OFF OF THE DASHBOARD. SEE PHOTO NUMBER 1. I DID BRING THIS TO THE ATTENTION OF THE CHEVROLET DEALER WHO REPLACED THE WINDSHIELD, AND THE GLASS COMPANY THAT SUPPLIED THE WINDSHIELD. THEY BOTH AGREED THE REFLECTIONS SEEMED UNUSUAL, BUT STATED THE AFTERMARKET REPLACEMENT MET THE APPROPRIATE GLASS STANDARDS. SEE PHOTO 2 FOR THE GLASS MANUFACTURER. THEY SUGGESTED I REPLACE THE WINDSHIELD WITH AN OEM REPLACEMENT, WHICH I PLAN TO DO FOR SAFETY REASONS. MY REASON FOR WRITING IS TO ASK IF YOU CAN TELL ME WHAT STANDARD FOR OPTICAL TRANSMISSION IS REQUIRED OF NON-OEM REPLACEMENT WINDSHIELDS. IF I CAN SHOW THAT THE WINDSHIELD DOES NOT MEET FEDERAL GLASS STANDARDS PERHAPS THEY MIGHT HELP WITH THE ADDED COST OF REPLACEMENT. I DO HAVE A GOOD TECHNICAL UNDERSTANDING OF OPTICAL TRANSMISSION AND REFLECTANCE, AS I AM A RETIRED OPTOMETRIST. I MIGHT ADD THAT PART OF THE HIGH REFLECTANCE OF THE WINDSHIELD IS IN PART DUE TO THE ASH-GRAY INTERIOR COLOR, A DESIGN FLAW. HOWEVER, THE REPLACEMENT WINDSHIELD IS MUCH MORE REFLECTIVE THAN THE ORIGINAL, BASED ON MY BEST RECOLLECTION. THANK YOU FOR YOUR HELP.
Mfg Campaign: 11120520
Recall Date: Aug 16, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11082119
Recall Date: Mar 30, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11082119
Recall Date: Mar 30, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11082119
Recall Date: Mar 30, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
6/13/2017 I WAS INVOLVED IN A 2 VEHICLE COLLISION ON A HIGHWAY. I WAS TRAVELING APPROXIMATELY 55 MPH WHEN A VEHICLE PULLED OUT DIRECTLY IN FRONT OF ME, ATTEMPTING TO CROSS MY LANE OF TRAFFIC. BOTH VEHICLES WERE TOWED. STAFF AT THE TOW SERVICE DISCOVERED THE REAR DOOR AIRBAGS HAD NEVER BEEN PLUGGED IN AT THE FACTORY. THIS IS A LACK OF QUALITY CONTROL AT MANUFACTURERS LEVEL.
Corrective Action:
6/13/2017 I WAS INVOLVED IN A 2 VEHICLE COLLISION ON A HIGHWAY. I WAS TRAVELING APPROXIMATELY 55 MPH WHEN A VEHICLE PULLED OUT DIRECTLY IN FRONT OF ME, ATTEMPTING TO CROSS MY LANE OF TRAFFIC. BOTH VEHICLES WERE TOWED. STAFF AT THE TOW SERVICE DISCOVERED THE REAR DOOR AIRBAGS HAD NEVER BEEN PLUGGED IN AT THE FACTORY. THIS IS A LACK OF QUALITY CONTROL AT MANUFACTURERS LEVEL.
Additional Notes:
6/13/2017 I WAS INVOLVED IN A 2 VEHICLE COLLISION ON A HIGHWAY. I WAS TRAVELING APPROXIMATELY 55 MPH WHEN A VEHICLE PULLED OUT DIRECTLY IN FRONT OF ME, ATTEMPTING TO CROSS MY LANE OF TRAFFIC. BOTH VEHICLES WERE TOWED. STAFF AT THE TOW SERVICE DISCOVERED THE REAR DOOR AIRBAGS HAD NEVER BEEN PLUGGED IN AT THE FACTORY. THIS IS A LACK OF QUALITY CONTROL AT MANUFACTURERS LEVEL.
Mfg Campaign: 11000133
Recall Date: Jun 20, 2017
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:TURN SIGNAL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU HYBRID. THE CONTACT ACTIVATED THE LEFT TURN SIGNAL AND IT FAILED TO TURN OFF AND CONTINUED BLINKING ONCE THE TURN WAS COMPLETED. THE CONTACT HAD TO MANUALLY TURN OFF THE BLINKER. ONE DEALER WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FIRST DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO PROVIDE A RECOMMENDED REPAIR SOLUTION. A SECOND DEALER INDICATED THAT THE CONDITION WAS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU HYBRID. THE CONTACT ACTIVATED THE LEFT TURN SIGNAL AND IT FAILED TO TURN OFF AND CONTINUED BLINKING ONCE THE TURN WAS COMPLETED. THE CONTACT HAD TO MANUALLY TURN OFF THE BLINKER. ONE DEALER WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FIRST DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO PROVIDE A RECOMMENDED REPAIR SOLUTION. A SECOND DEALER INDICATED THAT THE CONDITION WAS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU HYBRID. THE CONTACT ACTIVATED THE LEFT TURN SIGNAL AND IT FAILED TO TURN OFF AND CONTINUED BLINKING ONCE THE TURN WAS COMPLETED. THE CONTACT HAD TO MANUALLY TURN OFF THE BLINKER. ONE DEALER WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FIRST DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO PROVIDE A RECOMMENDED REPAIR SOLUTION. A SECOND DEALER INDICATED THAT THE CONDITION WAS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.
Mfg Campaign: 10939907
Recall Date: Jan 5, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU HYBRID. THE CONTACT ACTIVATED THE LEFT TURN SIGNAL AND IT FAILED TO TURN OFF AND CONTINUED BLINKING ONCE THE TURN WAS COMPLETED. THE CONTACT HAD TO MANUALLY TURN OFF THE BLINKER. ONE DEALER WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FIRST DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO PROVIDE A RECOMMENDED REPAIR SOLUTION. A SECOND DEALER INDICATED THAT THE CONDITION WAS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU HYBRID. THE CONTACT ACTIVATED THE LEFT TURN SIGNAL AND IT FAILED TO TURN OFF AND CONTINUED BLINKING ONCE THE TURN WAS COMPLETED. THE CONTACT HAD TO MANUALLY TURN OFF THE BLINKER. ONE DEALER WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FIRST DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO PROVIDE A RECOMMENDED REPAIR SOLUTION. A SECOND DEALER INDICATED THAT THE CONDITION WAS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU HYBRID. THE CONTACT ACTIVATED THE LEFT TURN SIGNAL AND IT FAILED TO TURN OFF AND CONTINUED BLINKING ONCE THE TURN WAS COMPLETED. THE CONTACT HAD TO MANUALLY TURN OFF THE BLINKER. ONE DEALER WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FIRST DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO PROVIDE A RECOMMENDED REPAIR SOLUTION. A SECOND DEALER INDICATED THAT THE CONDITION WAS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.
Mfg Campaign: 10939907
Recall Date: Jan 5, 2017
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