CHEVROLET MALIBU 2016

Complete listing of complaints and recalls for this vehicle

1.4K
Complaints
11
Recalls

Complaints & Recalls

1.4K Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 21V649000 SAFETY RECALL
402 Vehicles Affected
Recall Date: Aug 20, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Potential Risk:
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212333380
Notice Date: Sep 17, 2021
Recall Date: Aug 20, 2021
General Motors Llc
NHTSA Campaign: 18V400000 SAFETY RECALL
66 Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.

Potential Risk:
In the event of a crash, improper air bag deployment can increase the risk of injury.
FREE Recall Solution:
GM will notify owners, and dealers will replace the front passenger PPS seat service kit, free of charge. The recall began August 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18208.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 18208
Notice Date: Aug 7, 2018
Recall Date: Jun 14, 2018
General Motors Llc
NHTSA Campaign: 18V358000 SAFETY RECALL
895 Vehicles Affected
Recall Date: May 31, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Potential Risk:
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 18188 18268
Notice Date: Jul 2, 2018
Recall Date: May 31, 2018
General Motors Llc
NHTSA Campaign: 16V781000 SAFETY RECALL
18 Vehicles Affected
Recall Date: Oct 26, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Malibu vehicles manufactured November 18, 2015, to June 7, 2016. The fabric of the side-impact air bag cushion may tear during deployment.

Potential Risk:
If the air bag tears during deployment, the air bag may not perform as designed, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect and, as necessary, replace the air bag module, free of charge. The recall began October 27, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 16079.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 16079
Notice Date: Oct 27, 2016
Recall Date: Oct 26, 2016
General Motors Llc
NHTSA Campaign: 16V502000 SAFETY RECALL
8.4K Vehicles Affected
Recall Date: Jul 5, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Potential Risk:
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
FREE Recall Solution:
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 50490, 50491
Notice Date: Oct 14, 2016
Recall Date: Jul 5, 2016
General Motors Llc
NHTSA Campaign: 16V272000 SAFETY RECALL
66 Vehicles Affected
Recall Date: May 5, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Malibu vehicles manufactured March 7, 2016, through March 12, 2016. The memory chip in the electronic brake control module (EBCM) may fail and cause the loss of electronically controlled brake systems including anti-lock brakes (ABS) and electronic stability control (ESC). As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Potential Risk:
If the EBCM fails the primary braking system will still function, however, the loss of ABS and ESC increase the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will install a replacement EBCM, free of charge. The recall began on June 17, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020). GM's number for this recall is 39440.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 39440
Notice Date: Jun 17, 2016
Recall Date: May 5, 2016
General Motors Llc
NHTSA Campaign: 16V151000 SAFETY RECALL
3.1K Vehicles Affected
Recall Date: Mar 11, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain 2016 Malibu vehicles manufactured February 16, 2016, to March 5, 2016. The two weld studs that mount the front and rear side impact air bags may fracture and separate from the air bag during deployment. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) No. 214, "Side Impact Protection."

Potential Risk:
Fractured weld studs may allow the side air bag to move out of position during deployment, increasing the risk of injury.
FREE Recall Solution:
GM will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began on April 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31820.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 31820
Notice Date: Apr 14, 2016
Recall Date: Mar 11, 2016
General Motors Llc
NHTSA Campaign: 16V125000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Mar 2, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.

Potential Risk:
An improperly inflated air bag increases the risk of injury.
FREE Recall Solution:
GM will notify owners, and dealers will replace the driver side frontal air bag module, free of charge. The recall began on April 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is 28030.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 28030
Notice Date: Apr 14, 2016
Recall Date: Mar 2, 2016
General Motors Llc
NHTSA Campaign: 16V084000 SAFETY RECALL
139 Vehicles Affected
Recall Date: Feb 11, 2016
Safety Issue:

Genera Motors LLC (GM) is recalling certain model year 2016 Chevrolet Camaro, Malibu, Silverado and GMC Sierra vehicles. The radio may intermittently fail to provide an audio warning when the key has been left in the ignition and the door is opened or when the driver does not fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 114, "Theft Protection", and/or 208, "Occupant Crash Protection."

Potential Risk:
An unbelted driver is at a greater risk of injury in a crash.
FREE Recall Solution:
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 15808.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 15808
Notice Date: Mar 14, 2016
Recall Date: Feb 11, 2016

Consumer Complaints

1.4K Complaints
General Motors, Llc
Campaign: 11656608 Other
Apr 24, 2025
Defect Description:

ENGINE

Potential Consequences:

To whom it may concern, I am writing to formally report a recurring safety-related issue with my 2016 Chevrolet Malibu. The vehicle consistently displays a “Shift to Park” warning message, even when the gear selector is properly in the Park position. This malfunction prevents the car from turning off completely and poses a serious safety and reliability concern. This issue first occurred while the vehicle was under warranty, and the dealership performed a repair. However, the problem has returned, and my warranty has since expired. Despite the previous fix, the issue continues to persist. This malfunction is widely documented among other 2016–2019 Chevy Malibu owners and appears to stem from a design or manufacturing flaw in the shifter assembly or park switch. I am concerned that this defect could: Prevent the vehicle from being securely parked. Lead to battery drain due to the vehicle not shutting off. Pose a risk if the driver believes the car is in park when it is not. I am requesting that Chevrolet consider this a safety defect and either recall the affected vehicles or offer extended coverage for repairs. I also ask that NHTSA investigate this issue further as it compromises the safety, reliability, and proper functioning of the vehicle. Thank you for your attention to this matter. I would appreciate any assistance or updates regarding how this issue will be addressed. Vehicle Info: 2016 Chevrolet Malibu E2 Year: 2016 Make: Chevrolet Model: Malibu Mileage: 60,000 VIN: ALREADY INSERT Previous repair date(s): 02/21/2020 Sincerely, [XXX] [XXX] [XXX] Toledo, Ohio INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

To whom it may concern, I am writing to formally report a recurring safety-related issue with my 2016 Chevrolet Malibu. The vehicle consistently displays a “Shift to Park” warning message, even when the gear selector is properly in the Park position. This malfunction prevents the car from turning off completely and poses a serious safety and reliability concern. This issue first occurred while the vehicle was under warranty, and the dealership performed a repair. However, the problem has returned, and my warranty has since expired. Despite the previous fix, the issue continues to persist. This malfunction is widely documented among other 2016–2019 Chevy Malibu owners and appears to stem from a design or manufacturing flaw in the shifter assembly or park switch. I am concerned that this defect could: Prevent the vehicle from being securely parked. Lead to battery drain due to the vehicle not shutting off. Pose a risk if the driver believes the car is in park when it is not. I am requesting that Chevrolet consider this a safety defect and either recall the affected vehicles or offer extended coverage for repairs. I also ask that NHTSA investigate this issue further as it compromises the safety, reliability, and proper functioning of the vehicle. Thank you for your attention to this matter. I would appreciate any assistance or updates regarding how this issue will be addressed. Vehicle Info: 2016 Chevrolet Malibu E2 Year: 2016 Make: Chevrolet Model: Malibu Mileage: 60,000 VIN: ALREADY INSERT Previous repair date(s): 02/21/2020 Sincerely, [XXX] [XXX] [XXX] Toledo, Ohio INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

To whom it may concern, I am writing to formally report a recurring safety-related issue with my 2016 Chevrolet Malibu. The vehicle consistently displays a “Shift to Park” warning message, even when the gear selector is properly in the Park position. This malfunction prevents the car from turning off completely and poses a serious safety and reliability concern. This issue first occurred while the vehicle was under warranty, and the dealership performed a repair. However, the problem has returned, and my warranty has since expired. Despite the previous fix, the issue continues to persist. This malfunction is widely documented among other 2016–2019 Chevy Malibu owners and appears to stem from a design or manufacturing flaw in the shifter assembly or park switch. I am concerned that this defect could: Prevent the vehicle from being securely parked. Lead to battery drain due to the vehicle not shutting off. Pose a risk if the driver believes the car is in park when it is not. I am requesting that Chevrolet consider this a safety defect and either recall the affected vehicles or offer extended coverage for repairs. I also ask that NHTSA investigate this issue further as it compromises the safety, reliability, and proper functioning of the vehicle. Thank you for your attention to this matter. I would appreciate any assistance or updates regarding how this issue will be addressed. Vehicle Info: 2016 Chevrolet Malibu E2 Year: 2016 Make: Chevrolet Model: Malibu Mileage: 60,000 VIN: ALREADY INSERT Previous repair date(s): 02/21/2020 Sincerely, [XXX] [XXX] [XXX] Toledo, Ohio INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: CHEVROLET
Mfg Campaign: 11656608
Notice Date: Apr 24, 2025
Recall Date: Apr 24, 2025
General Motors, Llc
Campaign: 11656612 Other
Apr 24, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I am writing to report a serious and unacceptable issue with the exterior paint and clear coat on my 2016 Chevrolet Malibu. The clear coat has become dull and faded on the hood and roof, and the side panels are beginning to chip and peel, despite regular washing and maintenance. This paint deterioration started well before what would be expected in a properly manufactured vehicle finish, especially for one that has been well cared for and is only a few years old. The vehicle has never been in an accident, and the finish failure appears to be due to a defect in the clear coat or paint application process at the factory. This not only affects the appearance and value of the vehicle, but also raises concerns about long-term body protection. Once the clear coat is compromised, the base paint and metal underneath are more susceptible to rust and corrosion. There are countless reports online of other GM vehicle owners experiencing similar issues, and I believe this should be investigated as a widespread manufacturing defect. I request that GM address this issue, either through a recall or a goodwill repair/paint reimbursement program. Vehicle Details: Year: 2016 Make: Chevrolet Model: Malibu E2 Color: Black Thank you for your time and attention. I hope to see GM stand behind its product and take responsibility for this defect. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I am writing to report a serious and unacceptable issue with the exterior paint and clear coat on my 2016 Chevrolet Malibu. The clear coat has become dull and faded on the hood and roof, and the side panels are beginning to chip and peel, despite regular washing and maintenance. This paint deterioration started well before what would be expected in a properly manufactured vehicle finish, especially for one that has been well cared for and is only a few years old. The vehicle has never been in an accident, and the finish failure appears to be due to a defect in the clear coat or paint application process at the factory. This not only affects the appearance and value of the vehicle, but also raises concerns about long-term body protection. Once the clear coat is compromised, the base paint and metal underneath are more susceptible to rust and corrosion. There are countless reports online of other GM vehicle owners experiencing similar issues, and I believe this should be investigated as a widespread manufacturing defect. I request that GM address this issue, either through a recall or a goodwill repair/paint reimbursement program. Vehicle Details: Year: 2016 Make: Chevrolet Model: Malibu E2 Color: Black Thank you for your time and attention. I hope to see GM stand behind its product and take responsibility for this defect. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I am writing to report a serious and unacceptable issue with the exterior paint and clear coat on my 2016 Chevrolet Malibu. The clear coat has become dull and faded on the hood and roof, and the side panels are beginning to chip and peel, despite regular washing and maintenance. This paint deterioration started well before what would be expected in a properly manufactured vehicle finish, especially for one that has been well cared for and is only a few years old. The vehicle has never been in an accident, and the finish failure appears to be due to a defect in the clear coat or paint application process at the factory. This not only affects the appearance and value of the vehicle, but also raises concerns about long-term body protection. Once the clear coat is compromised, the base paint and metal underneath are more susceptible to rust and corrosion. There are countless reports online of other GM vehicle owners experiencing similar issues, and I believe this should be investigated as a widespread manufacturing defect. I request that GM address this issue, either through a recall or a goodwill repair/paint reimbursement program. Vehicle Details: Year: 2016 Make: Chevrolet Model: Malibu E2 Color: Black Thank you for your time and attention. I hope to see GM stand behind its product and take responsibility for this defect. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: CHEVROLET
Mfg Campaign: 11656612
Notice Date: Apr 24, 2025
Recall Date: Apr 24, 2025
General Motors, Llc
Campaign: 11654899 Other
Apr 16, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle will display on dashboard “Shift to park” while the vehicle is placed in “P”. The engine will turn off, but the power remains on until the battery is disconnected from the vehicle. Codes have been verified by the Chevrolet dealership.

Corrective Action:

Vehicle will display on dashboard “Shift to park” while the vehicle is placed in “P”. The engine will turn off, but the power remains on until the battery is disconnected from the vehicle. Codes have been verified by the Chevrolet dealership.

Additional Notes:

Vehicle will display on dashboard “Shift to park” while the vehicle is placed in “P”. The engine will turn off, but the power remains on until the battery is disconnected from the vehicle. Codes have been verified by the Chevrolet dealership.

Manufacturer: CHEVROLET
Mfg Campaign: 11654899
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
General Motors, Llc
Campaign: 11654899 Other
Apr 16, 2025
Defect Description:

SUSPENSION

Potential Consequences:

Vehicle will display on dashboard “Shift to park” while the vehicle is placed in “P”. The engine will turn off, but the power remains on until the battery is disconnected from the vehicle. Codes have been verified by the Chevrolet dealership.

Corrective Action:

Vehicle will display on dashboard “Shift to park” while the vehicle is placed in “P”. The engine will turn off, but the power remains on until the battery is disconnected from the vehicle. Codes have been verified by the Chevrolet dealership.

Additional Notes:

Vehicle will display on dashboard “Shift to park” while the vehicle is placed in “P”. The engine will turn off, but the power remains on until the battery is disconnected from the vehicle. Codes have been verified by the Chevrolet dealership.

Manufacturer: CHEVROLET
Mfg Campaign: 11654899
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
General Motors, Llc
Campaign: 11654899 Other
Apr 16, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle will display on dashboard “Shift to park” while the vehicle is placed in “P”. The engine will turn off, but the power remains on until the battery is disconnected from the vehicle. Codes have been verified by the Chevrolet dealership.

Corrective Action:

Vehicle will display on dashboard “Shift to park” while the vehicle is placed in “P”. The engine will turn off, but the power remains on until the battery is disconnected from the vehicle. Codes have been verified by the Chevrolet dealership.

Additional Notes:

Vehicle will display on dashboard “Shift to park” while the vehicle is placed in “P”. The engine will turn off, but the power remains on until the battery is disconnected from the vehicle. Codes have been verified by the Chevrolet dealership.

Manufacturer: CHEVROLET
Mfg Campaign: 11654899
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
General Motors, Llc
Campaign: 11652737 Other
Apr 4, 2025
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

The contact owns a 2016 Chevrolet Malibu. The contact stated that upon depression of the brake pedal, the brake pedal made an abnormal grinding sound and became stiff. The check engine warning light was illuminated. The contact's husband replaced the brake sensor; however, the failure recurred several days later. The contact related the failure to NHTSA Campaign Number: 16V272000 (Electronic Stability Control). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was provided an estimate for a diagnostic test and was referred to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.

Corrective Action:

The contact owns a 2016 Chevrolet Malibu. The contact stated that upon depression of the brake pedal, the brake pedal made an abnormal grinding sound and became stiff. The check engine warning light was illuminated. The contact's husband replaced the brake sensor; however, the failure recurred several days later. The contact related the failure to NHTSA Campaign Number: 16V272000 (Electronic Stability Control). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was provided an estimate for a diagnostic test and was referred to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.

Additional Notes:

The contact owns a 2016 Chevrolet Malibu. The contact stated that upon depression of the brake pedal, the brake pedal made an abnormal grinding sound and became stiff. The check engine warning light was illuminated. The contact's husband replaced the brake sensor; however, the failure recurred several days later. The contact related the failure to NHTSA Campaign Number: 16V272000 (Electronic Stability Control). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was provided an estimate for a diagnostic test and was referred to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11652737
Notice Date: Apr 4, 2025
Recall Date: Apr 4, 2025
General Motors, Llc
Campaign: 11649401 Other
Mar 20, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

MY SHIFT TO PARK LIGHT IS COMING ON

Corrective Action:

MY SHIFT TO PARK LIGHT IS COMING ON

Additional Notes:

MY SHIFT TO PARK LIGHT IS COMING ON

Manufacturer: CHEVROLET
Mfg Campaign: 11649401
Notice Date: Mar 20, 2025
Recall Date: Mar 20, 2025
General Motors, Llc
Campaign: 11649409 Other
Mar 20, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2016 Chevrolet Malibu. The contact stated that after shifting to park, the message to shift to park was displayed. The failure occurred intermittently and had become more persistent over time. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

Corrective Action:

The contact owns a 2016 Chevrolet Malibu. The contact stated that after shifting to park, the message to shift to park was displayed. The failure occurred intermittently and had become more persistent over time. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

Additional Notes:

The contact owns a 2016 Chevrolet Malibu. The contact stated that after shifting to park, the message to shift to park was displayed. The failure occurred intermittently and had become more persistent over time. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11649409
Notice Date: Mar 20, 2025
Recall Date: Mar 20, 2025
General Motors, Llc
Campaign: 11648171 Other
Mar 13, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 Chevrolet Malibu. The contact stated that occasionally while attempting to accelerate the vehicle stalled. The contact stated that the failure also occurred while stopped at a traffic light. The contact was able to restart the vehicle and continued driving; however, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was advised that the throttle position sensor, and the intake airflow system were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 163,000.

Corrective Action:

The contact owns a 2016 Chevrolet Malibu. The contact stated that occasionally while attempting to accelerate the vehicle stalled. The contact stated that the failure also occurred while stopped at a traffic light. The contact was able to restart the vehicle and continued driving; however, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was advised that the throttle position sensor, and the intake airflow system were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 163,000.

Additional Notes:

The contact owns a 2016 Chevrolet Malibu. The contact stated that occasionally while attempting to accelerate the vehicle stalled. The contact stated that the failure also occurred while stopped at a traffic light. The contact was able to restart the vehicle and continued driving; however, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was advised that the throttle position sensor, and the intake airflow system were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 163,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11648171
Notice Date: Mar 13, 2025
Recall Date: Mar 13, 2025
General Motors, Llc
Campaign: 11646944 Other
Mar 7, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Shift to park message on odometer after vehicle is already in park

Corrective Action:

Shift to park message on odometer after vehicle is already in park

Additional Notes:

Shift to park message on odometer after vehicle is already in park

Manufacturer: CHEVROLET
Mfg Campaign: 11646944
Notice Date: Mar 7, 2025
Recall Date: Mar 7, 2025
General Motors, Llc
Campaign: 11644103 Other
Feb 21, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Happened around 46000 miles after receiving a recall notice in the mail about the pedal positioning sensor causing a reduced engine power signal, and immediately reducing speeds on the interstate. Local Chevy dealership replaced. Fast-forward 80K miles and the same incident is happening, however likely not going to be covered by GM. Same message, same code being detected.

Corrective Action:

Happened around 46000 miles after receiving a recall notice in the mail about the pedal positioning sensor causing a reduced engine power signal, and immediately reducing speeds on the interstate. Local Chevy dealership replaced. Fast-forward 80K miles and the same incident is happening, however likely not going to be covered by GM. Same message, same code being detected.

Additional Notes:

Happened around 46000 miles after receiving a recall notice in the mail about the pedal positioning sensor causing a reduced engine power signal, and immediately reducing speeds on the interstate. Local Chevy dealership replaced. Fast-forward 80K miles and the same incident is happening, however likely not going to be covered by GM. Same message, same code being detected.

Manufacturer: CHEVROLET
Mfg Campaign: 11644103
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
General Motors, Llc
Campaign: 11644103 Other
Feb 21, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Happened around 46000 miles after receiving a recall notice in the mail about the pedal positioning sensor causing a reduced engine power signal, and immediately reducing speeds on the interstate. Local Chevy dealership replaced. Fast-forward 80K miles and the same incident is happening, however likely not going to be covered by GM. Same message, same code being detected.

Corrective Action:

Happened around 46000 miles after receiving a recall notice in the mail about the pedal positioning sensor causing a reduced engine power signal, and immediately reducing speeds on the interstate. Local Chevy dealership replaced. Fast-forward 80K miles and the same incident is happening, however likely not going to be covered by GM. Same message, same code being detected.

Additional Notes:

Happened around 46000 miles after receiving a recall notice in the mail about the pedal positioning sensor causing a reduced engine power signal, and immediately reducing speeds on the interstate. Local Chevy dealership replaced. Fast-forward 80K miles and the same incident is happening, however likely not going to be covered by GM. Same message, same code being detected.

Manufacturer: CHEVROLET
Mfg Campaign: 11644103
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
General Motors, Llc
Campaign: 11644103 Other
Feb 21, 2025
Defect Description:

ENGINE

Potential Consequences:

Happened around 46000 miles after receiving a recall notice in the mail about the pedal positioning sensor causing a reduced engine power signal, and immediately reducing speeds on the interstate. Local Chevy dealership replaced. Fast-forward 80K miles and the same incident is happening, however likely not going to be covered by GM. Same message, same code being detected.

Corrective Action:

Happened around 46000 miles after receiving a recall notice in the mail about the pedal positioning sensor causing a reduced engine power signal, and immediately reducing speeds on the interstate. Local Chevy dealership replaced. Fast-forward 80K miles and the same incident is happening, however likely not going to be covered by GM. Same message, same code being detected.

Additional Notes:

Happened around 46000 miles after receiving a recall notice in the mail about the pedal positioning sensor causing a reduced engine power signal, and immediately reducing speeds on the interstate. Local Chevy dealership replaced. Fast-forward 80K miles and the same incident is happening, however likely not going to be covered by GM. Same message, same code being detected.

Manufacturer: CHEVROLET
Mfg Campaign: 11644103
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
General Motors, Llc
Campaign: 11641570 Other
Feb 9, 2025
Defect Description:

ENGINE

Potential Consequences:

Car showing warning : engine power reduced Car decelerate unexpectedly Car won’t accelerate past 20 mph intermittently - when putting car in park, car won’t recognize when in the park positioned and shows warning : shift to park

Corrective Action:

Car showing warning : engine power reduced Car decelerate unexpectedly Car won’t accelerate past 20 mph intermittently - when putting car in park, car won’t recognize when in the park positioned and shows warning : shift to park

Additional Notes:

Car showing warning : engine power reduced Car decelerate unexpectedly Car won’t accelerate past 20 mph intermittently - when putting car in park, car won’t recognize when in the park positioned and shows warning : shift to park

Manufacturer: CHEVROLET
Mfg Campaign: 11641570
Notice Date: Feb 9, 2025
Recall Date: Feb 9, 2025
General Motors, Llc
Campaign: 11641570 Other
Feb 9, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Car showing warning : engine power reduced Car decelerate unexpectedly Car won’t accelerate past 20 mph intermittently - when putting car in park, car won’t recognize when in the park positioned and shows warning : shift to park

Corrective Action:

Car showing warning : engine power reduced Car decelerate unexpectedly Car won’t accelerate past 20 mph intermittently - when putting car in park, car won’t recognize when in the park positioned and shows warning : shift to park

Additional Notes:

Car showing warning : engine power reduced Car decelerate unexpectedly Car won’t accelerate past 20 mph intermittently - when putting car in park, car won’t recognize when in the park positioned and shows warning : shift to park

Manufacturer: CHEVROLET
Mfg Campaign: 11641570
Notice Date: Feb 9, 2025
Recall Date: Feb 9, 2025
General Motors, Llc
Campaign: 11641570 Other
Feb 9, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Car showing warning : engine power reduced Car decelerate unexpectedly Car won’t accelerate past 20 mph intermittently - when putting car in park, car won’t recognize when in the park positioned and shows warning : shift to park

Corrective Action:

Car showing warning : engine power reduced Car decelerate unexpectedly Car won’t accelerate past 20 mph intermittently - when putting car in park, car won’t recognize when in the park positioned and shows warning : shift to park

Additional Notes:

Car showing warning : engine power reduced Car decelerate unexpectedly Car won’t accelerate past 20 mph intermittently - when putting car in park, car won’t recognize when in the park positioned and shows warning : shift to park

Manufacturer: CHEVROLET
Mfg Campaign: 11641570
Notice Date: Feb 9, 2025
Recall Date: Feb 9, 2025
General Motors, Llc
Campaign: 11637934 Other
Jan 23, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2016 Chevrolet Malibu. The contact stated that occasionally while shifting into park(P), the computer failed to register that the vehicle was in park(P). The message "Shift to Park" was displayed on the instrument panel. The contact stated that during the failure, the doors failed to lock. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the shifter, shifter harness, and shifter switch needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.

Corrective Action:

The contact owns a 2016 Chevrolet Malibu. The contact stated that occasionally while shifting into park(P), the computer failed to register that the vehicle was in park(P). The message "Shift to Park" was displayed on the instrument panel. The contact stated that during the failure, the doors failed to lock. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the shifter, shifter harness, and shifter switch needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.

Additional Notes:

The contact owns a 2016 Chevrolet Malibu. The contact stated that occasionally while shifting into park(P), the computer failed to register that the vehicle was in park(P). The message "Shift to Park" was displayed on the instrument panel. The contact stated that during the failure, the doors failed to lock. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the shifter, shifter harness, and shifter switch needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11637934
Notice Date: Jan 23, 2025
Recall Date: Jan 23, 2025
General Motors, Llc
Campaign: 11635330 Other
Jan 10, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I had my vehicle for about 2 years. I noticed that after I went over a certain amount of mileage, my car went into an engine power reduce mode. With the engine power reduce mode my vehicle could only go 25 mph. This was happening to me when I was driving on major highways, etc.. I would have to pull over and stop the vehicle because after certain amount of time it also would tell me oil pressure low to stop engine. I took it to the Chevy dealership to have it looked at. I got the runaround with trying to figure out exactly what the issue was. They kept telling me that it was something else I spent over $1600 in repairs due to them, telling me that they found the issue and corrected it. After about another week or two, The same issue happened, engine power reduced stop engine oil pressure low. The most dangerous part about it is again I’m driving on interstates heading to work, etc. and the car is slows down on the interstate not allowing me to go over 25 mph again having to pull over on the interstate to give the car a break, crank it back up and get to a safe location. After having multiple mechanics look at it, still unable to fix. It started to get worse where once it pops up engine power reduce, oil pressure low stop engine, the car started jerking & shaking really bad. The only way to stop this from happening is to again shut the car down. I can’t keep shutting the car down in the middle of the interstate and on major roads. I took the vehicle to the Chevy dealership first they couldn’t find the issue. They said it was another issue that wasn’t even the issue so I paid over $1600 for nothing. I took it to Rick Hendrick, who couldn’t find an issue and all they could tell me was to trade it in. This vehicle issue needs to be recalled. My bf is now having the exact same issue that my car was having & after researching, others are as well. Same year, same model, just a different color. This vehicle needs to be recalled for this ongoing safety issue ASAP!

Corrective Action:

I had my vehicle for about 2 years. I noticed that after I went over a certain amount of mileage, my car went into an engine power reduce mode. With the engine power reduce mode my vehicle could only go 25 mph. This was happening to me when I was driving on major highways, etc.. I would have to pull over and stop the vehicle because after certain amount of time it also would tell me oil pressure low to stop engine. I took it to the Chevy dealership to have it looked at. I got the runaround with trying to figure out exactly what the issue was. They kept telling me that it was something else I spent over $1600 in repairs due to them, telling me that they found the issue and corrected it. After about another week or two, The same issue happened, engine power reduced stop engine oil pressure low. The most dangerous part about it is again I’m driving on interstates heading to work, etc. and the car is slows down on the interstate not allowing me to go over 25 mph again having to pull over on the interstate to give the car a break, crank it back up and get to a safe location. After having multiple mechanics look at it, still unable to fix. It started to get worse where once it pops up engine power reduce, oil pressure low stop engine, the car started jerking & shaking really bad. The only way to stop this from happening is to again shut the car down. I can’t keep shutting the car down in the middle of the interstate and on major roads. I took the vehicle to the Chevy dealership first they couldn’t find the issue. They said it was another issue that wasn’t even the issue so I paid over $1600 for nothing. I took it to Rick Hendrick, who couldn’t find an issue and all they could tell me was to trade it in. This vehicle issue needs to be recalled. My bf is now having the exact same issue that my car was having & after researching, others are as well. Same year, same model, just a different color. This vehicle needs to be recalled for this ongoing safety issue ASAP!

Additional Notes:

I had my vehicle for about 2 years. I noticed that after I went over a certain amount of mileage, my car went into an engine power reduce mode. With the engine power reduce mode my vehicle could only go 25 mph. This was happening to me when I was driving on major highways, etc.. I would have to pull over and stop the vehicle because after certain amount of time it also would tell me oil pressure low to stop engine. I took it to the Chevy dealership to have it looked at. I got the runaround with trying to figure out exactly what the issue was. They kept telling me that it was something else I spent over $1600 in repairs due to them, telling me that they found the issue and corrected it. After about another week or two, The same issue happened, engine power reduced stop engine oil pressure low. The most dangerous part about it is again I’m driving on interstates heading to work, etc. and the car is slows down on the interstate not allowing me to go over 25 mph again having to pull over on the interstate to give the car a break, crank it back up and get to a safe location. After having multiple mechanics look at it, still unable to fix. It started to get worse where once it pops up engine power reduce, oil pressure low stop engine, the car started jerking & shaking really bad. The only way to stop this from happening is to again shut the car down. I can’t keep shutting the car down in the middle of the interstate and on major roads. I took the vehicle to the Chevy dealership first they couldn’t find the issue. They said it was another issue that wasn’t even the issue so I paid over $1600 for nothing. I took it to Rick Hendrick, who couldn’t find an issue and all they could tell me was to trade it in. This vehicle issue needs to be recalled. My bf is now having the exact same issue that my car was having & after researching, others are as well. Same year, same model, just a different color. This vehicle needs to be recalled for this ongoing safety issue ASAP!

Manufacturer: CHEVROLET
Mfg Campaign: 11635330
Notice Date: Jan 10, 2025
Recall Date: Jan 10, 2025
General Motors, Llc
Campaign: 11635330 Other
Jan 10, 2025
Defect Description:

ENGINE

Potential Consequences:

I had my vehicle for about 2 years. I noticed that after I went over a certain amount of mileage, my car went into an engine power reduce mode. With the engine power reduce mode my vehicle could only go 25 mph. This was happening to me when I was driving on major highways, etc.. I would have to pull over and stop the vehicle because after certain amount of time it also would tell me oil pressure low to stop engine. I took it to the Chevy dealership to have it looked at. I got the runaround with trying to figure out exactly what the issue was. They kept telling me that it was something else I spent over $1600 in repairs due to them, telling me that they found the issue and corrected it. After about another week or two, The same issue happened, engine power reduced stop engine oil pressure low. The most dangerous part about it is again I’m driving on interstates heading to work, etc. and the car is slows down on the interstate not allowing me to go over 25 mph again having to pull over on the interstate to give the car a break, crank it back up and get to a safe location. After having multiple mechanics look at it, still unable to fix. It started to get worse where once it pops up engine power reduce, oil pressure low stop engine, the car started jerking & shaking really bad. The only way to stop this from happening is to again shut the car down. I can’t keep shutting the car down in the middle of the interstate and on major roads. I took the vehicle to the Chevy dealership first they couldn’t find the issue. They said it was another issue that wasn’t even the issue so I paid over $1600 for nothing. I took it to Rick Hendrick, who couldn’t find an issue and all they could tell me was to trade it in. This vehicle issue needs to be recalled. My bf is now having the exact same issue that my car was having & after researching, others are as well. Same year, same model, just a different color. This vehicle needs to be recalled for this ongoing safety issue ASAP!

Corrective Action:

I had my vehicle for about 2 years. I noticed that after I went over a certain amount of mileage, my car went into an engine power reduce mode. With the engine power reduce mode my vehicle could only go 25 mph. This was happening to me when I was driving on major highways, etc.. I would have to pull over and stop the vehicle because after certain amount of time it also would tell me oil pressure low to stop engine. I took it to the Chevy dealership to have it looked at. I got the runaround with trying to figure out exactly what the issue was. They kept telling me that it was something else I spent over $1600 in repairs due to them, telling me that they found the issue and corrected it. After about another week or two, The same issue happened, engine power reduced stop engine oil pressure low. The most dangerous part about it is again I’m driving on interstates heading to work, etc. and the car is slows down on the interstate not allowing me to go over 25 mph again having to pull over on the interstate to give the car a break, crank it back up and get to a safe location. After having multiple mechanics look at it, still unable to fix. It started to get worse where once it pops up engine power reduce, oil pressure low stop engine, the car started jerking & shaking really bad. The only way to stop this from happening is to again shut the car down. I can’t keep shutting the car down in the middle of the interstate and on major roads. I took the vehicle to the Chevy dealership first they couldn’t find the issue. They said it was another issue that wasn’t even the issue so I paid over $1600 for nothing. I took it to Rick Hendrick, who couldn’t find an issue and all they could tell me was to trade it in. This vehicle issue needs to be recalled. My bf is now having the exact same issue that my car was having & after researching, others are as well. Same year, same model, just a different color. This vehicle needs to be recalled for this ongoing safety issue ASAP!

Additional Notes:

I had my vehicle for about 2 years. I noticed that after I went over a certain amount of mileage, my car went into an engine power reduce mode. With the engine power reduce mode my vehicle could only go 25 mph. This was happening to me when I was driving on major highways, etc.. I would have to pull over and stop the vehicle because after certain amount of time it also would tell me oil pressure low to stop engine. I took it to the Chevy dealership to have it looked at. I got the runaround with trying to figure out exactly what the issue was. They kept telling me that it was something else I spent over $1600 in repairs due to them, telling me that they found the issue and corrected it. After about another week or two, The same issue happened, engine power reduced stop engine oil pressure low. The most dangerous part about it is again I’m driving on interstates heading to work, etc. and the car is slows down on the interstate not allowing me to go over 25 mph again having to pull over on the interstate to give the car a break, crank it back up and get to a safe location. After having multiple mechanics look at it, still unable to fix. It started to get worse where once it pops up engine power reduce, oil pressure low stop engine, the car started jerking & shaking really bad. The only way to stop this from happening is to again shut the car down. I can’t keep shutting the car down in the middle of the interstate and on major roads. I took the vehicle to the Chevy dealership first they couldn’t find the issue. They said it was another issue that wasn’t even the issue so I paid over $1600 for nothing. I took it to Rick Hendrick, who couldn’t find an issue and all they could tell me was to trade it in. This vehicle issue needs to be recalled. My bf is now having the exact same issue that my car was having & after researching, others are as well. Same year, same model, just a different color. This vehicle needs to be recalled for this ongoing safety issue ASAP!

Manufacturer: CHEVROLET
Mfg Campaign: 11635330
Notice Date: Jan 10, 2025
Recall Date: Jan 10, 2025
General Motors, Llc
Campaign: 11634960 Other
Jan 8, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I am writing to formally lodge a complaint regarding an ongoing issue I have encountered with my 2016 Chevrolet Malibu. Recently, I experienced a significant problem with the vehicle’s trunk and rear seat release mechanism, which has made it impossible for me to access the trunk or fold down the rear seats. The specific issues I am facing are as follows: Trunk Latch Stuck: The trunk latch has become stuck, and I am unable to open the trunk manually or with the remote key fob. The latch mechanism appears to be malfunctioning, and it will not unlatch when attempting to open it. Remote Key Fob Failure: The remote key fob, which is typically used to release the trunk, no longer works, making it impossible to access the trunk from outside the vehicle. Seat Release Mechanism: Additionally, the release button for folding down the rear seats is also not functioning, and I cannot lower the seats from inside the cabin. Typically, this release mechanism can be accessed from the trunk; however, due to the trunk being inaccessible, I am unable to release the seats, which is an urgent issue. This situation is highly inconvenient and concerning, as I rely on the trunk and rear seats for storage and daily functionality. The inability to access the trunk or fold down the seats creates a major safety and usability issue, especially in situations where I need access to the trunk in emergencies. I kindly request that this issue be investigated and resolved as soon as possible. Ideally, I would like to have the trunk latch mechanism repaired and the seat release system fixed so that I can safely and reliably use my vehicle. Please let me know how we can proceed to address this matter, whether through an inspection, repair, or replacement of the defective components. Thank you for your prompt attention to this complaint. I look forward to your swift response and resolution to ensure that my vehicle remains functional and accessible.

Corrective Action:

I am writing to formally lodge a complaint regarding an ongoing issue I have encountered with my 2016 Chevrolet Malibu. Recently, I experienced a significant problem with the vehicle’s trunk and rear seat release mechanism, which has made it impossible for me to access the trunk or fold down the rear seats. The specific issues I am facing are as follows: Trunk Latch Stuck: The trunk latch has become stuck, and I am unable to open the trunk manually or with the remote key fob. The latch mechanism appears to be malfunctioning, and it will not unlatch when attempting to open it. Remote Key Fob Failure: The remote key fob, which is typically used to release the trunk, no longer works, making it impossible to access the trunk from outside the vehicle. Seat Release Mechanism: Additionally, the release button for folding down the rear seats is also not functioning, and I cannot lower the seats from inside the cabin. Typically, this release mechanism can be accessed from the trunk; however, due to the trunk being inaccessible, I am unable to release the seats, which is an urgent issue. This situation is highly inconvenient and concerning, as I rely on the trunk and rear seats for storage and daily functionality. The inability to access the trunk or fold down the seats creates a major safety and usability issue, especially in situations where I need access to the trunk in emergencies. I kindly request that this issue be investigated and resolved as soon as possible. Ideally, I would like to have the trunk latch mechanism repaired and the seat release system fixed so that I can safely and reliably use my vehicle. Please let me know how we can proceed to address this matter, whether through an inspection, repair, or replacement of the defective components. Thank you for your prompt attention to this complaint. I look forward to your swift response and resolution to ensure that my vehicle remains functional and accessible.

Additional Notes:

I am writing to formally lodge a complaint regarding an ongoing issue I have encountered with my 2016 Chevrolet Malibu. Recently, I experienced a significant problem with the vehicle’s trunk and rear seat release mechanism, which has made it impossible for me to access the trunk or fold down the rear seats. The specific issues I am facing are as follows: Trunk Latch Stuck: The trunk latch has become stuck, and I am unable to open the trunk manually or with the remote key fob. The latch mechanism appears to be malfunctioning, and it will not unlatch when attempting to open it. Remote Key Fob Failure: The remote key fob, which is typically used to release the trunk, no longer works, making it impossible to access the trunk from outside the vehicle. Seat Release Mechanism: Additionally, the release button for folding down the rear seats is also not functioning, and I cannot lower the seats from inside the cabin. Typically, this release mechanism can be accessed from the trunk; however, due to the trunk being inaccessible, I am unable to release the seats, which is an urgent issue. This situation is highly inconvenient and concerning, as I rely on the trunk and rear seats for storage and daily functionality. The inability to access the trunk or fold down the seats creates a major safety and usability issue, especially in situations where I need access to the trunk in emergencies. I kindly request that this issue be investigated and resolved as soon as possible. Ideally, I would like to have the trunk latch mechanism repaired and the seat release system fixed so that I can safely and reliably use my vehicle. Please let me know how we can proceed to address this matter, whether through an inspection, repair, or replacement of the defective components. Thank you for your prompt attention to this complaint. I look forward to your swift response and resolution to ensure that my vehicle remains functional and accessible.

Manufacturer: CHEVROLET
Mfg Campaign: 11634960
Notice Date: Jan 8, 2025
Recall Date: Jan 8, 2025

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