Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Malibu vehicles manufactured November 18, 2015, to June 7, 2016. The fabric of the side-impact air bag cushion may tear during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16079
Recall Date: Oct 26, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 50490, 50491
Recall Date: Jul 5, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Malibu vehicles manufactured March 7, 2016, through March 12, 2016. The memory chip in the electronic brake control module (EBCM) may fail and cause the loss of electronically controlled brake systems including anti-lock brakes (ABS) and electronic stability control (ESC). As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 39440
Recall Date: May 5, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016 Malibu vehicles manufactured February 16, 2016, to March 5, 2016. The two weld studs that mount the front and rear side impact air bags may fracture and separate from the air bag during deployment. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) No. 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 31820
Recall Date: Mar 11, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 28030
Recall Date: Mar 2, 2016
General Motors Llc
Safety Issue:
Genera Motors LLC (GM) is recalling certain model year 2016 Chevrolet Camaro, Malibu, Silverado and GMC Sierra vehicles. The radio may intermittently fail to provide an audio warning when the key has been left in the ignition and the door is opened or when the driver does not fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 114, "Theft Protection", and/or 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15808
Recall Date: Feb 11, 2016
Consumer Complaints
1.4K ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Acceleration to the engine malfunction no power to engine going excessive speeds on interstate failure light appeared car shut off one stopped car turn right back on. I’ve reported this incident of the last two years to the dealership GMC to 2016 Chevy Malibu that has already had this instance back in 2019 and now has occurred at once again mileage since the last engine was replaced is 10,000 miles on the new engine
Corrective Action:
Acceleration to the engine malfunction no power to engine going excessive speeds on interstate failure light appeared car shut off one stopped car turn right back on. I’ve reported this incident of the last two years to the dealership GMC to 2016 Chevy Malibu that has already had this instance back in 2019 and now has occurred at once again mileage since the last engine was replaced is 10,000 miles on the new engine
Additional Notes:
Acceleration to the engine malfunction no power to engine going excessive speeds on interstate failure light appeared car shut off one stopped car turn right back on. I’ve reported this incident of the last two years to the dealership GMC to 2016 Chevy Malibu that has already had this instance back in 2019 and now has occurred at once again mileage since the last engine was replaced is 10,000 miles on the new engine
Mfg Campaign: 11547600
Recall Date: Oct 1, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Acceleration to the engine malfunction no power to engine going excessive speeds on interstate failure light appeared car shut off one stopped car turn right back on. I’ve reported this incident of the last two years to the dealership GMC to 2016 Chevy Malibu that has already had this instance back in 2019 and now has occurred at once again mileage since the last engine was replaced is 10,000 miles on the new engine
Corrective Action:
Acceleration to the engine malfunction no power to engine going excessive speeds on interstate failure light appeared car shut off one stopped car turn right back on. I’ve reported this incident of the last two years to the dealership GMC to 2016 Chevy Malibu that has already had this instance back in 2019 and now has occurred at once again mileage since the last engine was replaced is 10,000 miles on the new engine
Additional Notes:
Acceleration to the engine malfunction no power to engine going excessive speeds on interstate failure light appeared car shut off one stopped car turn right back on. I’ve reported this incident of the last two years to the dealership GMC to 2016 Chevy Malibu that has already had this instance back in 2019 and now has occurred at once again mileage since the last engine was replaced is 10,000 miles on the new engine
Mfg Campaign: 11547600
Recall Date: Oct 1, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Acceleration to the engine malfunction no power to engine going excessive speeds on interstate failure light appeared car shut off one stopped car turn right back on. I’ve reported this incident of the last two years to the dealership GMC to 2016 Chevy Malibu that has already had this instance back in 2019 and now has occurred at once again mileage since the last engine was replaced is 10,000 miles on the new engine
Corrective Action:
Acceleration to the engine malfunction no power to engine going excessive speeds on interstate failure light appeared car shut off one stopped car turn right back on. I’ve reported this incident of the last two years to the dealership GMC to 2016 Chevy Malibu that has already had this instance back in 2019 and now has occurred at once again mileage since the last engine was replaced is 10,000 miles on the new engine
Additional Notes:
Acceleration to the engine malfunction no power to engine going excessive speeds on interstate failure light appeared car shut off one stopped car turn right back on. I’ve reported this incident of the last two years to the dealership GMC to 2016 Chevy Malibu that has already had this instance back in 2019 and now has occurred at once again mileage since the last engine was replaced is 10,000 miles on the new engine
Mfg Campaign: 11547600
Recall Date: Oct 1, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2016 Malibu is a piece of shit. Randomly, and this cannot be anticipated or reproduced, I will be driving and the car will say "engine power has been reduced". This is dangerous! It takes me from 70 mph on the highway to 15 mph almost immediately. I cannot speed up. It has almost caused at lease 5 accidents. It happens on the freeway, regular roads etc. and Chevrolet refuses to issue a recall to fix it. I can't take it into a dealership because it cannot be reduced and Chevrolet was EXTREMELY rude. They said you issue recalls and I need to contact you. The most recent date this happened was 9/25/2023 but it has happened many other times.
Corrective Action:
My 2016 Malibu is a piece of shit. Randomly, and this cannot be anticipated or reproduced, I will be driving and the car will say "engine power has been reduced". This is dangerous! It takes me from 70 mph on the highway to 15 mph almost immediately. I cannot speed up. It has almost caused at lease 5 accidents. It happens on the freeway, regular roads etc. and Chevrolet refuses to issue a recall to fix it. I can't take it into a dealership because it cannot be reduced and Chevrolet was EXTREMELY rude. They said you issue recalls and I need to contact you. The most recent date this happened was 9/25/2023 but it has happened many other times.
Additional Notes:
My 2016 Malibu is a piece of shit. Randomly, and this cannot be anticipated or reproduced, I will be driving and the car will say "engine power has been reduced". This is dangerous! It takes me from 70 mph on the highway to 15 mph almost immediately. I cannot speed up. It has almost caused at lease 5 accidents. It happens on the freeway, regular roads etc. and Chevrolet refuses to issue a recall to fix it. I can't take it into a dealership because it cannot be reduced and Chevrolet was EXTREMELY rude. They said you issue recalls and I need to contact you. The most recent date this happened was 9/25/2023 but it has happened many other times.
Mfg Campaign: 11547033
Recall Date: Sep 28, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2016 Malibu is a piece of shit. Randomly, and this cannot be anticipated or reproduced, I will be driving and the car will say "engine power has been reduced". This is dangerous! It takes me from 70 mph on the highway to 15 mph almost immediately. I cannot speed up. It has almost caused at lease 5 accidents. It happens on the freeway, regular roads etc. and Chevrolet refuses to issue a recall to fix it. I can't take it into a dealership because it cannot be reduced and Chevrolet was EXTREMELY rude. They said you issue recalls and I need to contact you. The most recent date this happened was 9/25/2023 but it has happened many other times.
Corrective Action:
My 2016 Malibu is a piece of shit. Randomly, and this cannot be anticipated or reproduced, I will be driving and the car will say "engine power has been reduced". This is dangerous! It takes me from 70 mph on the highway to 15 mph almost immediately. I cannot speed up. It has almost caused at lease 5 accidents. It happens on the freeway, regular roads etc. and Chevrolet refuses to issue a recall to fix it. I can't take it into a dealership because it cannot be reduced and Chevrolet was EXTREMELY rude. They said you issue recalls and I need to contact you. The most recent date this happened was 9/25/2023 but it has happened many other times.
Additional Notes:
My 2016 Malibu is a piece of shit. Randomly, and this cannot be anticipated or reproduced, I will be driving and the car will say "engine power has been reduced". This is dangerous! It takes me from 70 mph on the highway to 15 mph almost immediately. I cannot speed up. It has almost caused at lease 5 accidents. It happens on the freeway, regular roads etc. and Chevrolet refuses to issue a recall to fix it. I can't take it into a dealership because it cannot be reduced and Chevrolet was EXTREMELY rude. They said you issue recalls and I need to contact you. The most recent date this happened was 9/25/2023 but it has happened many other times.
Mfg Campaign: 11547033
Recall Date: Sep 28, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Water has been leaking into my car from the roof and onto my seats. Today I discovered that I have black mold under my headliner. So water is somehow leaking through and had been for some time.
Corrective Action:
Water has been leaking into my car from the roof and onto my seats. Today I discovered that I have black mold under my headliner. So water is somehow leaking through and had been for some time.
Additional Notes:
Water has been leaking into my car from the roof and onto my seats. Today I discovered that I have black mold under my headliner. So water is somehow leaking through and had been for some time.
Mfg Campaign: 11547147
Recall Date: Sep 28, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Chevrolet Malibu. The contact stated that while her dad was driving at various speeds, the vehicle independently accelerated and decelerated. The contact stated that the vehicle was speeding up and then slowing down independently. The brake pedal was depressed and went to the floorboard, causing the vehicle to crash into a pole, however, the air bags did not deploy. There was no injury sustained. A Police report was not filed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. While the mechanic was driving the vehicle, the vehicle drove as designed. However, the contact stated that while her dad was driving at an undisclosed speed, the failure recurred. The vehicle was taken back to the independent mechanic and the mechanic stated that the wheels were extremely hot. The vehicle was taken back to the same independent mechanic and the contact was informed that the brake vacuum pump needed to be replaced. The contact called the local dealer and was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000.
Corrective Action:
The contact owns a 2016 Chevrolet Malibu. The contact stated that while her dad was driving at various speeds, the vehicle independently accelerated and decelerated. The contact stated that the vehicle was speeding up and then slowing down independently. The brake pedal was depressed and went to the floorboard, causing the vehicle to crash into a pole, however, the air bags did not deploy. There was no injury sustained. A Police report was not filed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. While the mechanic was driving the vehicle, the vehicle drove as designed. However, the contact stated that while her dad was driving at an undisclosed speed, the failure recurred. The vehicle was taken back to the independent mechanic and the mechanic stated that the wheels were extremely hot. The vehicle was taken back to the same independent mechanic and the contact was informed that the brake vacuum pump needed to be replaced. The contact called the local dealer and was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000.
Additional Notes:
The contact owns a 2016 Chevrolet Malibu. The contact stated that while her dad was driving at various speeds, the vehicle independently accelerated and decelerated. The contact stated that the vehicle was speeding up and then slowing down independently. The brake pedal was depressed and went to the floorboard, causing the vehicle to crash into a pole, however, the air bags did not deploy. There was no injury sustained. A Police report was not filed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. While the mechanic was driving the vehicle, the vehicle drove as designed. However, the contact stated that while her dad was driving at an undisclosed speed, the failure recurred. The vehicle was taken back to the independent mechanic and the mechanic stated that the wheels were extremely hot. The vehicle was taken back to the same independent mechanic and the contact was informed that the brake vacuum pump needed to be replaced. The contact called the local dealer and was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000.
Mfg Campaign: 11545200
Recall Date: Sep 18, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine only has 78K miles on it. I took it in because I received a notification that said stabilitrack. First I had a mechanic change the spark plugs, then I was told I had to take it in for a bigger issue with the engine. I was told it would cost $2500 just to break down the engine and diagnose it. Then I was quoted 11k on top of that to completely replace the engine. 78k miles and the engine needs replacing for more then the car is worth. The diagnosis was that I had a piston crack and the whole engine was ruined.
Corrective Action:
The engine only has 78K miles on it. I took it in because I received a notification that said stabilitrack. First I had a mechanic change the spark plugs, then I was told I had to take it in for a bigger issue with the engine. I was told it would cost $2500 just to break down the engine and diagnose it. Then I was quoted 11k on top of that to completely replace the engine. 78k miles and the engine needs replacing for more then the car is worth. The diagnosis was that I had a piston crack and the whole engine was ruined.
Additional Notes:
The engine only has 78K miles on it. I took it in because I received a notification that said stabilitrack. First I had a mechanic change the spark plugs, then I was told I had to take it in for a bigger issue with the engine. I was told it would cost $2500 just to break down the engine and diagnose it. Then I was quoted 11k on top of that to completely replace the engine. 78k miles and the engine needs replacing for more then the car is worth. The diagnosis was that I had a piston crack and the whole engine was ruined.
Mfg Campaign: 11542541
Recall Date: Sep 4, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine only has 78K miles on it. I took it in because I received a notification that said stabilitrack. First I had a mechanic change the spark plugs, then I was told I had to take it in for a bigger issue with the engine. I was told it would cost $2500 just to break down the engine and diagnose it. Then I was quoted 11k on top of that to completely replace the engine. 78k miles and the engine needs replacing for more then the car is worth. The diagnosis was that I had a piston crack and the whole engine was ruined.
Corrective Action:
The engine only has 78K miles on it. I took it in because I received a notification that said stabilitrack. First I had a mechanic change the spark plugs, then I was told I had to take it in for a bigger issue with the engine. I was told it would cost $2500 just to break down the engine and diagnose it. Then I was quoted 11k on top of that to completely replace the engine. 78k miles and the engine needs replacing for more then the car is worth. The diagnosis was that I had a piston crack and the whole engine was ruined.
Additional Notes:
The engine only has 78K miles on it. I took it in because I received a notification that said stabilitrack. First I had a mechanic change the spark plugs, then I was told I had to take it in for a bigger issue with the engine. I was told it would cost $2500 just to break down the engine and diagnose it. Then I was quoted 11k on top of that to completely replace the engine. 78k miles and the engine needs replacing for more then the car is worth. The diagnosis was that I had a piston crack and the whole engine was ruined.
Mfg Campaign: 11542541
Recall Date: Sep 4, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine oil pressure control circuit is stuck. How was your safety or the safety of others put at risk? I was driving when all of a sudden my car would not let me speed up to the speed limit and almost caused someone to rear end me. Has the problem been reproduced or confirmed by a dealer or independent service center? Dick Allen's in Meadville as well as AutoZone who read the code Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning until the light came on and the car slowed down. This is the 3rd time this has happened. Previously I was told to put Cataclean into my fuel to help which it did but it seems to only be a temporary solution.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine oil pressure control circuit is stuck. How was your safety or the safety of others put at risk? I was driving when all of a sudden my car would not let me speed up to the speed limit and almost caused someone to rear end me. Has the problem been reproduced or confirmed by a dealer or independent service center? Dick Allen's in Meadville as well as AutoZone who read the code Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning until the light came on and the car slowed down. This is the 3rd time this has happened. Previously I was told to put Cataclean into my fuel to help which it did but it seems to only be a temporary solution.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine oil pressure control circuit is stuck. How was your safety or the safety of others put at risk? I was driving when all of a sudden my car would not let me speed up to the speed limit and almost caused someone to rear end me. Has the problem been reproduced or confirmed by a dealer or independent service center? Dick Allen's in Meadville as well as AutoZone who read the code Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning until the light came on and the car slowed down. This is the 3rd time this has happened. Previously I was told to put Cataclean into my fuel to help which it did but it seems to only be a temporary solution.
Mfg Campaign: 11542260
Recall Date: Sep 2, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine oil pressure control circuit is stuck. How was your safety or the safety of others put at risk? I was driving when all of a sudden my car would not let me speed up to the speed limit and almost caused someone to rear end me. Has the problem been reproduced or confirmed by a dealer or independent service center? Dick Allen's in Meadville as well as AutoZone who read the code Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning until the light came on and the car slowed down. This is the 3rd time this has happened. Previously I was told to put Cataclean into my fuel to help which it did but it seems to only be a temporary solution.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine oil pressure control circuit is stuck. How was your safety or the safety of others put at risk? I was driving when all of a sudden my car would not let me speed up to the speed limit and almost caused someone to rear end me. Has the problem been reproduced or confirmed by a dealer or independent service center? Dick Allen's in Meadville as well as AutoZone who read the code Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning until the light came on and the car slowed down. This is the 3rd time this has happened. Previously I was told to put Cataclean into my fuel to help which it did but it seems to only be a temporary solution.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine oil pressure control circuit is stuck. How was your safety or the safety of others put at risk? I was driving when all of a sudden my car would not let me speed up to the speed limit and almost caused someone to rear end me. Has the problem been reproduced or confirmed by a dealer or independent service center? Dick Allen's in Meadville as well as AutoZone who read the code Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning until the light came on and the car slowed down. This is the 3rd time this has happened. Previously I was told to put Cataclean into my fuel to help which it did but it seems to only be a temporary solution.
Mfg Campaign: 11542260
Recall Date: Sep 2, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down the interstate when all of a sudden my information center on my was driving down the interstate when all of a sudden my information center on my 2016 Chevy Malibu popped up a warning, reduced engine power and drop me down to 20 mph without warning. I barely made it to the side of the road before being run over by 18 wheelers all around me. Once I got it home I read the code, and it shows there’s not enough power going to the turbo in the engine that’s caused by the accelerator sensor. When I start at low speed or from a stop in attempt to accelerate the car hesitates to the point I can’t pull out with any cars around because I will be hit. I’ve been told this is a known problem for the vehicle and it’s a $500 part to fix. It’s extremely dangerous and I am so shocked there has not been a recall for this, it is putting everybody that is in one of these vehicles in danger
Corrective Action:
I was driving down the interstate when all of a sudden my information center on my was driving down the interstate when all of a sudden my information center on my 2016 Chevy Malibu popped up a warning, reduced engine power and drop me down to 20 mph without warning. I barely made it to the side of the road before being run over by 18 wheelers all around me. Once I got it home I read the code, and it shows there’s not enough power going to the turbo in the engine that’s caused by the accelerator sensor. When I start at low speed or from a stop in attempt to accelerate the car hesitates to the point I can’t pull out with any cars around because I will be hit. I’ve been told this is a known problem for the vehicle and it’s a $500 part to fix. It’s extremely dangerous and I am so shocked there has not been a recall for this, it is putting everybody that is in one of these vehicles in danger
Additional Notes:
I was driving down the interstate when all of a sudden my information center on my was driving down the interstate when all of a sudden my information center on my 2016 Chevy Malibu popped up a warning, reduced engine power and drop me down to 20 mph without warning. I barely made it to the side of the road before being run over by 18 wheelers all around me. Once I got it home I read the code, and it shows there’s not enough power going to the turbo in the engine that’s caused by the accelerator sensor. When I start at low speed or from a stop in attempt to accelerate the car hesitates to the point I can’t pull out with any cars around because I will be hit. I’ve been told this is a known problem for the vehicle and it’s a $500 part to fix. It’s extremely dangerous and I am so shocked there has not been a recall for this, it is putting everybody that is in one of these vehicles in danger
Mfg Campaign: 11540588
Recall Date: Aug 24, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving down the interstate when all of a sudden my information center on my was driving down the interstate when all of a sudden my information center on my 2016 Chevy Malibu popped up a warning, reduced engine power and drop me down to 20 mph without warning. I barely made it to the side of the road before being run over by 18 wheelers all around me. Once I got it home I read the code, and it shows there’s not enough power going to the turbo in the engine that’s caused by the accelerator sensor. When I start at low speed or from a stop in attempt to accelerate the car hesitates to the point I can’t pull out with any cars around because I will be hit. I’ve been told this is a known problem for the vehicle and it’s a $500 part to fix. It’s extremely dangerous and I am so shocked there has not been a recall for this, it is putting everybody that is in one of these vehicles in danger
Corrective Action:
I was driving down the interstate when all of a sudden my information center on my was driving down the interstate when all of a sudden my information center on my 2016 Chevy Malibu popped up a warning, reduced engine power and drop me down to 20 mph without warning. I barely made it to the side of the road before being run over by 18 wheelers all around me. Once I got it home I read the code, and it shows there’s not enough power going to the turbo in the engine that’s caused by the accelerator sensor. When I start at low speed or from a stop in attempt to accelerate the car hesitates to the point I can’t pull out with any cars around because I will be hit. I’ve been told this is a known problem for the vehicle and it’s a $500 part to fix. It’s extremely dangerous and I am so shocked there has not been a recall for this, it is putting everybody that is in one of these vehicles in danger
Additional Notes:
I was driving down the interstate when all of a sudden my information center on my was driving down the interstate when all of a sudden my information center on my 2016 Chevy Malibu popped up a warning, reduced engine power and drop me down to 20 mph without warning. I barely made it to the side of the road before being run over by 18 wheelers all around me. Once I got it home I read the code, and it shows there’s not enough power going to the turbo in the engine that’s caused by the accelerator sensor. When I start at low speed or from a stop in attempt to accelerate the car hesitates to the point I can’t pull out with any cars around because I will be hit. I’ve been told this is a known problem for the vehicle and it’s a $500 part to fix. It’s extremely dangerous and I am so shocked there has not been a recall for this, it is putting everybody that is in one of these vehicles in danger
Mfg Campaign: 11540588
Recall Date: Aug 24, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the interstate when all of a sudden my information center on my was driving down the interstate when all of a sudden my information center on my 2016 Chevy Malibu popped up a warning, reduced engine power and drop me down to 20 mph without warning. I barely made it to the side of the road before being run over by 18 wheelers all around me. Once I got it home I read the code, and it shows there’s not enough power going to the turbo in the engine that’s caused by the accelerator sensor. When I start at low speed or from a stop in attempt to accelerate the car hesitates to the point I can’t pull out with any cars around because I will be hit. I’ve been told this is a known problem for the vehicle and it’s a $500 part to fix. It’s extremely dangerous and I am so shocked there has not been a recall for this, it is putting everybody that is in one of these vehicles in danger
Corrective Action:
I was driving down the interstate when all of a sudden my information center on my was driving down the interstate when all of a sudden my information center on my 2016 Chevy Malibu popped up a warning, reduced engine power and drop me down to 20 mph without warning. I barely made it to the side of the road before being run over by 18 wheelers all around me. Once I got it home I read the code, and it shows there’s not enough power going to the turbo in the engine that’s caused by the accelerator sensor. When I start at low speed or from a stop in attempt to accelerate the car hesitates to the point I can’t pull out with any cars around because I will be hit. I’ve been told this is a known problem for the vehicle and it’s a $500 part to fix. It’s extremely dangerous and I am so shocked there has not been a recall for this, it is putting everybody that is in one of these vehicles in danger
Additional Notes:
I was driving down the interstate when all of a sudden my information center on my was driving down the interstate when all of a sudden my information center on my 2016 Chevy Malibu popped up a warning, reduced engine power and drop me down to 20 mph without warning. I barely made it to the side of the road before being run over by 18 wheelers all around me. Once I got it home I read the code, and it shows there’s not enough power going to the turbo in the engine that’s caused by the accelerator sensor. When I start at low speed or from a stop in attempt to accelerate the car hesitates to the point I can’t pull out with any cars around because I will be hit. I’ve been told this is a known problem for the vehicle and it’s a $500 part to fix. It’s extremely dangerous and I am so shocked there has not been a recall for this, it is putting everybody that is in one of these vehicles in danger
Mfg Campaign: 11540588
Recall Date: Aug 24, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
automatic transmission shifter assembly is out of specifications and needed to be replaced by removing the center console to gain access with all other related new seals gaskets and non-reusable hardware and reinstall all components for repairs in the reverse order of removal. cleared all diagnostic trouble codes. the system is NOW operating as designed. Before the repair was made the car kept telling me that the shift was NOT in park, when it was. I am uncertain as to my safety or risk but was afraid to drive the vehicle as is. The repair was made on 8/17/23 by Richard Lucas Chevy, 1077 Rt.1 S, Avenel, NJ 07001 732-634-0100 at the cost to me of $435.42. My claim with GM is [XXX]. I was notified that this was a common problem with my specific vehicle and yet there has been no recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
automatic transmission shifter assembly is out of specifications and needed to be replaced by removing the center console to gain access with all other related new seals gaskets and non-reusable hardware and reinstall all components for repairs in the reverse order of removal. cleared all diagnostic trouble codes. the system is NOW operating as designed. Before the repair was made the car kept telling me that the shift was NOT in park, when it was. I am uncertain as to my safety or risk but was afraid to drive the vehicle as is. The repair was made on 8/17/23 by Richard Lucas Chevy, 1077 Rt.1 S, Avenel, NJ 07001 732-634-0100 at the cost to me of $435.42. My claim with GM is [XXX]. I was notified that this was a common problem with my specific vehicle and yet there has been no recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
automatic transmission shifter assembly is out of specifications and needed to be replaced by removing the center console to gain access with all other related new seals gaskets and non-reusable hardware and reinstall all components for repairs in the reverse order of removal. cleared all diagnostic trouble codes. the system is NOW operating as designed. Before the repair was made the car kept telling me that the shift was NOT in park, when it was. I am uncertain as to my safety or risk but was afraid to drive the vehicle as is. The repair was made on 8/17/23 by Richard Lucas Chevy, 1077 Rt.1 S, Avenel, NJ 07001 732-634-0100 at the cost to me of $435.42. My claim with GM is [XXX]. I was notified that this was a common problem with my specific vehicle and yet there has been no recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11539436
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving on the highway started to exit the exit ramp at the top of the exit ramp. There’s a stop sign. Want to stop for it previously to this my brakes were fine then I went to press on them to come to the final stop at the stop sign and they were super hard. and
Corrective Action:
I was driving on the highway started to exit the exit ramp at the top of the exit ramp. There’s a stop sign. Want to stop for it previously to this my brakes were fine then I went to press on them to come to the final stop at the stop sign and they were super hard. and
Additional Notes:
I was driving on the highway started to exit the exit ramp at the top of the exit ramp. There’s a stop sign. Want to stop for it previously to this my brakes were fine then I went to press on them to come to the final stop at the stop sign and they were super hard. and
Mfg Campaign: 11539217
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After driving I went to put my car in park and across the information display screen it said shift to park. I have to wiggle the shifter back and forth then the message goes away. Otherwise, the car lights stay on, car beeps at me saying I left the key behind.
Corrective Action:
After driving I went to put my car in park and across the information display screen it said shift to park. I have to wiggle the shifter back and forth then the message goes away. Otherwise, the car lights stay on, car beeps at me saying I left the key behind.
Additional Notes:
After driving I went to put my car in park and across the information display screen it said shift to park. I have to wiggle the shifter back and forth then the message goes away. Otherwise, the car lights stay on, car beeps at me saying I left the key behind.
Mfg Campaign: 11539227
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought the car brand new. Periodically the doors will not lock or unlock, only one at a time. I have had it in the shop on numerous occasions to get it repaired. It's fine for a while then it does it again, it changes from door to door. Now I can not get the driver's side back door to lock. My dash lights up to let me know the door is unlocked. I am afraid when i go to a public place, that someone will get into my car. I am so aggervated with this. I have an appointment AGAIN with the dealership for 8/16/23 for them to look at it and try to solve the problem. I have no idea when this started as it's been ongoing. The dealership is Wantz Chevrolet in Taneytown MD
Corrective Action:
I bought the car brand new. Periodically the doors will not lock or unlock, only one at a time. I have had it in the shop on numerous occasions to get it repaired. It's fine for a while then it does it again, it changes from door to door. Now I can not get the driver's side back door to lock. My dash lights up to let me know the door is unlocked. I am afraid when i go to a public place, that someone will get into my car. I am so aggervated with this. I have an appointment AGAIN with the dealership for 8/16/23 for them to look at it and try to solve the problem. I have no idea when this started as it's been ongoing. The dealership is Wantz Chevrolet in Taneytown MD
Additional Notes:
I bought the car brand new. Periodically the doors will not lock or unlock, only one at a time. I have had it in the shop on numerous occasions to get it repaired. It's fine for a while then it does it again, it changes from door to door. Now I can not get the driver's side back door to lock. My dash lights up to let me know the door is unlocked. I am afraid when i go to a public place, that someone will get into my car. I am so aggervated with this. I have an appointment AGAIN with the dealership for 8/16/23 for them to look at it and try to solve the problem. I have no idea when this started as it's been ongoing. The dealership is Wantz Chevrolet in Taneytown MD
Mfg Campaign: 11538655
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's finance owns a 2016 Chevrolet Malibu. The contact stated that the brake pedal would hardened when depressed without warning. While driving at 15 MPH, the contact crashed into another vehicle due to the hardened brake pedal. The driver side air bag failed to deploy as needed; the air bag slightly popped out of place but did not deploy. A police report was filed; no injuries were reported. The vehicle was towed to an independent mechanic where the mechanic verified that the vacuum pump needed repair. In addition, the contact mentioned that the vehicle would independently downshift while driving at a high rate of speed as the "engine reduce speed" warning message would appear on the instrument panel. The dealer and the manufacturer were both notified the failures; a case was filed with the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
Corrective Action:
The contact's finance owns a 2016 Chevrolet Malibu. The contact stated that the brake pedal would hardened when depressed without warning. While driving at 15 MPH, the contact crashed into another vehicle due to the hardened brake pedal. The driver side air bag failed to deploy as needed; the air bag slightly popped out of place but did not deploy. A police report was filed; no injuries were reported. The vehicle was towed to an independent mechanic where the mechanic verified that the vacuum pump needed repair. In addition, the contact mentioned that the vehicle would independently downshift while driving at a high rate of speed as the "engine reduce speed" warning message would appear on the instrument panel. The dealer and the manufacturer were both notified the failures; a case was filed with the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
Additional Notes:
The contact's finance owns a 2016 Chevrolet Malibu. The contact stated that the brake pedal would hardened when depressed without warning. While driving at 15 MPH, the contact crashed into another vehicle due to the hardened brake pedal. The driver side air bag failed to deploy as needed; the air bag slightly popped out of place but did not deploy. A police report was filed; no injuries were reported. The vehicle was towed to an independent mechanic where the mechanic verified that the vacuum pump needed repair. In addition, the contact mentioned that the vehicle would independently downshift while driving at a high rate of speed as the "engine reduce speed" warning message would appear on the instrument panel. The dealer and the manufacturer were both notified the failures; a case was filed with the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
Mfg Campaign: 11538729
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact's finance owns a 2016 Chevrolet Malibu. The contact stated that the brake pedal would hardened when depressed without warning. While driving at 15 MPH, the contact crashed into another vehicle due to the hardened brake pedal. The driver side air bag failed to deploy as needed; the air bag slightly popped out of place but did not deploy. A police report was filed; no injuries were reported. The vehicle was towed to an independent mechanic where the mechanic verified that the vacuum pump needed repair. In addition, the contact mentioned that the vehicle would independently downshift while driving at a high rate of speed as the "engine reduce speed" warning message would appear on the instrument panel. The dealer and the manufacturer were both notified the failures; a case was filed with the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
Corrective Action:
The contact's finance owns a 2016 Chevrolet Malibu. The contact stated that the brake pedal would hardened when depressed without warning. While driving at 15 MPH, the contact crashed into another vehicle due to the hardened brake pedal. The driver side air bag failed to deploy as needed; the air bag slightly popped out of place but did not deploy. A police report was filed; no injuries were reported. The vehicle was towed to an independent mechanic where the mechanic verified that the vacuum pump needed repair. In addition, the contact mentioned that the vehicle would independently downshift while driving at a high rate of speed as the "engine reduce speed" warning message would appear on the instrument panel. The dealer and the manufacturer were both notified the failures; a case was filed with the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
Additional Notes:
The contact's finance owns a 2016 Chevrolet Malibu. The contact stated that the brake pedal would hardened when depressed without warning. While driving at 15 MPH, the contact crashed into another vehicle due to the hardened brake pedal. The driver side air bag failed to deploy as needed; the air bag slightly popped out of place but did not deploy. A police report was filed; no injuries were reported. The vehicle was towed to an independent mechanic where the mechanic verified that the vacuum pump needed repair. In addition, the contact mentioned that the vehicle would independently downshift while driving at a high rate of speed as the "engine reduce speed" warning message would appear on the instrument panel. The dealer and the manufacturer were both notified the failures; a case was filed with the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
Mfg Campaign: 11538729
Recall Date: Aug 15, 2023
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Valencia, CA • 36 yrs
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