Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Malibu vehicles manufactured on November 10, 2016. The right-hand rear side air bag inflator manifold may have insufficient welds.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16146
Recall Date: Dec 2, 2016
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
The contact's mother owns a 2017 Chevrolet Malibu. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P) however, the “Shift to Park” message was displayed, preventing the vehicle from turning off. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The vehicle was taken to the dealer where it was diagnosed that an unknown switch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
Corrective Action:
The contact's mother owns a 2017 Chevrolet Malibu. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P) however, the “Shift to Park” message was displayed, preventing the vehicle from turning off. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The vehicle was taken to the dealer where it was diagnosed that an unknown switch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
Additional Notes:
The contact's mother owns a 2017 Chevrolet Malibu. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P) however, the “Shift to Park” message was displayed, preventing the vehicle from turning off. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The vehicle was taken to the dealer where it was diagnosed that an unknown switch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
Mfg Campaign: 11478767
Recall Date: Aug 11, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving, car speed decreases to 20 MPH. I continue to push the pedal and then suddenly revs up to pedal speed. The vehicle jerks while this is happening. There has been a loud clinking sound under the pedal area. No warning lamps. This happens intermittently and dealership will not do any repairs without a code or replicating the issue. This is a huge safety concern and I can no longer drive this vehicle safely. What can I do to get this repaired?
Corrective Action:
While driving, car speed decreases to 20 MPH. I continue to push the pedal and then suddenly revs up to pedal speed. The vehicle jerks while this is happening. There has been a loud clinking sound under the pedal area. No warning lamps. This happens intermittently and dealership will not do any repairs without a code or replicating the issue. This is a huge safety concern and I can no longer drive this vehicle safely. What can I do to get this repaired?
Additional Notes:
While driving, car speed decreases to 20 MPH. I continue to push the pedal and then suddenly revs up to pedal speed. The vehicle jerks while this is happening. There has been a loud clinking sound under the pedal area. No warning lamps. This happens intermittently and dealership will not do any repairs without a code or replicating the issue. This is a huge safety concern and I can no longer drive this vehicle safely. What can I do to get this repaired?
Mfg Campaign: 11478402
Recall Date: Aug 9, 2022
General Motors, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
The infotainment system is completely out: I have no navigation, no radio, no clock, no way to adjust anything in the vehicle, no cruise control, left rear turn signal is malfunctioning, left rear brake light is out, left front running light is out, it takes 3-8x to press the ignition button to start the vehicle, I cannot open my trunk, the emissions light keeps going on and off and the check engine light keeps going on and off.
Corrective Action:
The infotainment system is completely out: I have no navigation, no radio, no clock, no way to adjust anything in the vehicle, no cruise control, left rear turn signal is malfunctioning, left rear brake light is out, left front running light is out, it takes 3-8x to press the ignition button to start the vehicle, I cannot open my trunk, the emissions light keeps going on and off and the check engine light keeps going on and off.
Additional Notes:
The infotainment system is completely out: I have no navigation, no radio, no clock, no way to adjust anything in the vehicle, no cruise control, left rear turn signal is malfunctioning, left rear brake light is out, left front running light is out, it takes 3-8x to press the ignition button to start the vehicle, I cannot open my trunk, the emissions light keeps going on and off and the check engine light keeps going on and off.
Mfg Campaign: 11477067
Recall Date: Aug 2, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vacuum pump has stopped working properly causing it very difficult to brake. Autostop feature has stopped working properly due to this problem. This is the second time I have had issues with the vacuum pump.
Corrective Action:
Vacuum pump has stopped working properly causing it very difficult to brake. Autostop feature has stopped working properly due to this problem. This is the second time I have had issues with the vacuum pump.
Additional Notes:
Vacuum pump has stopped working properly causing it very difficult to brake. Autostop feature has stopped working properly due to this problem. This is the second time I have had issues with the vacuum pump.
Mfg Campaign: 11475737
Recall Date: Jul 25, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vacuum pump has stopped working properly causing it very difficult to brake. Autostop feature has stopped working properly due to this problem. This is the second time I have had issues with the vacuum pump.
Corrective Action:
Vacuum pump has stopped working properly causing it very difficult to brake. Autostop feature has stopped working properly due to this problem. This is the second time I have had issues with the vacuum pump.
Additional Notes:
Vacuum pump has stopped working properly causing it very difficult to brake. Autostop feature has stopped working properly due to this problem. This is the second time I have had issues with the vacuum pump.
Mfg Campaign: 11475737
Recall Date: Jul 25, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
When the vehicle is in park and turned off, there is a message that appears on the dashboard that reads, "Shift to Park," despite the gear shift in the park position. This is a safety hazard because the vehicle will not turn off and will continue to use the vehicle's battery unless the "Shift to Park" message is cleared from the dash board. To clear the message, one must press the gear shift button several times or wiggle the gear shifter. My spouse spent 10 minutes doing this earlier today and was almost late for a doctor's appointment. If my spouse did not clear the "Shift to Park" message, my spouse would have risked having a dead battery after the doctor's appointment and would have had to call for a ride home or walk in weather with heat indices in the mid-90 degree F. The "Shift to Park" message has showed up on the dashboard with increased frequency over the past several weeks and Chevy should issue a recall to remedy this issue at no cost to consumers. This is a known issue by Chevy, according to GMauthority.com, as a class action lawsuit has been filed because Chevy has not acted to fix a known problem in their vehicles. I am writing to add my complaint to the list complaints this agency has received regarding this issue. Please promptly issue a recall to remedy this issue.
Corrective Action:
When the vehicle is in park and turned off, there is a message that appears on the dashboard that reads, "Shift to Park," despite the gear shift in the park position. This is a safety hazard because the vehicle will not turn off and will continue to use the vehicle's battery unless the "Shift to Park" message is cleared from the dash board. To clear the message, one must press the gear shift button several times or wiggle the gear shifter. My spouse spent 10 minutes doing this earlier today and was almost late for a doctor's appointment. If my spouse did not clear the "Shift to Park" message, my spouse would have risked having a dead battery after the doctor's appointment and would have had to call for a ride home or walk in weather with heat indices in the mid-90 degree F. The "Shift to Park" message has showed up on the dashboard with increased frequency over the past several weeks and Chevy should issue a recall to remedy this issue at no cost to consumers. This is a known issue by Chevy, according to GMauthority.com, as a class action lawsuit has been filed because Chevy has not acted to fix a known problem in their vehicles. I am writing to add my complaint to the list complaints this agency has received regarding this issue. Please promptly issue a recall to remedy this issue.
Additional Notes:
When the vehicle is in park and turned off, there is a message that appears on the dashboard that reads, "Shift to Park," despite the gear shift in the park position. This is a safety hazard because the vehicle will not turn off and will continue to use the vehicle's battery unless the "Shift to Park" message is cleared from the dash board. To clear the message, one must press the gear shift button several times or wiggle the gear shifter. My spouse spent 10 minutes doing this earlier today and was almost late for a doctor's appointment. If my spouse did not clear the "Shift to Park" message, my spouse would have risked having a dead battery after the doctor's appointment and would have had to call for a ride home or walk in weather with heat indices in the mid-90 degree F. The "Shift to Park" message has showed up on the dashboard with increased frequency over the past several weeks and Chevy should issue a recall to remedy this issue at no cost to consumers. This is a known issue by Chevy, according to GMauthority.com, as a class action lawsuit has been filed because Chevy has not acted to fix a known problem in their vehicles. I am writing to add my complaint to the list complaints this agency has received regarding this issue. Please promptly issue a recall to remedy this issue.
Mfg Campaign: 11474833
Recall Date: Jul 19, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
For the past almost year, my vehicle states to shift to park b ut it is in park. This is happening on a regular basis. I should not have to sit there and wrestle with the transmission shifter to get this to turn off. This has caused my battery to die and now my transmission is slipping. This is a known issue for several models and is becoming a serious issue for me.
Corrective Action:
For the past almost year, my vehicle states to shift to park b ut it is in park. This is happening on a regular basis. I should not have to sit there and wrestle with the transmission shifter to get this to turn off. This has caused my battery to die and now my transmission is slipping. This is a known issue for several models and is becoming a serious issue for me.
Additional Notes:
For the past almost year, my vehicle states to shift to park b ut it is in park. This is happening on a regular basis. I should not have to sit there and wrestle with the transmission shifter to get this to turn off. This has caused my battery to die and now my transmission is slipping. This is a known issue for several models and is becoming a serious issue for me.
Mfg Campaign: 11474600
Recall Date: Jul 18, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My car has been in and out of the dealership since I purchased it back in 2017. The vehicle shuts off while I am driving it. The first time this happened I was on the highway with my 5 year old son. I completely lost power and had no control being my steering wheel locked. Since then I have repeatedly had the same issue. Each time calling the dealership and each time they find either nothing wrong with it. Or say they fixed the issue which I was charged for. For the same issue that was fixed to happen again. This happened yet again today as I was making a left hand turn onto a 4 lane highway. It happens atleast once a day. I lost all power to my car. Steering wheel locked and car refused to start. There is something going on with this car and many others. The dealership I purchased it from agreed and offered to get me into a new Malibu being it’s a safety issue but I want nothing to do with another Chevy after my research. Too many issues with this car. THIS car has already been fixed for the recall involved AND this is still happening. And the car also won’t go into park. It says shift to park which drains the battery because the car never really shuts off. Before the recall I payed for repairs out of pocket for what the dealership “thought” it was which it was not. Clearly because the same thing keeps happening. Nothing different. It’s all the same. This car is a lemon. God forbid my car stops in the middle of a highway and won’t start. I won’t say the rest but if there are any injuries or the worst I have documented everything through my dealership. My family and I will sue.
Corrective Action:
My car has been in and out of the dealership since I purchased it back in 2017. The vehicle shuts off while I am driving it. The first time this happened I was on the highway with my 5 year old son. I completely lost power and had no control being my steering wheel locked. Since then I have repeatedly had the same issue. Each time calling the dealership and each time they find either nothing wrong with it. Or say they fixed the issue which I was charged for. For the same issue that was fixed to happen again. This happened yet again today as I was making a left hand turn onto a 4 lane highway. It happens atleast once a day. I lost all power to my car. Steering wheel locked and car refused to start. There is something going on with this car and many others. The dealership I purchased it from agreed and offered to get me into a new Malibu being it’s a safety issue but I want nothing to do with another Chevy after my research. Too many issues with this car. THIS car has already been fixed for the recall involved AND this is still happening. And the car also won’t go into park. It says shift to park which drains the battery because the car never really shuts off. Before the recall I payed for repairs out of pocket for what the dealership “thought” it was which it was not. Clearly because the same thing keeps happening. Nothing different. It’s all the same. This car is a lemon. God forbid my car stops in the middle of a highway and won’t start. I won’t say the rest but if there are any injuries or the worst I have documented everything through my dealership. My family and I will sue.
Additional Notes:
My car has been in and out of the dealership since I purchased it back in 2017. The vehicle shuts off while I am driving it. The first time this happened I was on the highway with my 5 year old son. I completely lost power and had no control being my steering wheel locked. Since then I have repeatedly had the same issue. Each time calling the dealership and each time they find either nothing wrong with it. Or say they fixed the issue which I was charged for. For the same issue that was fixed to happen again. This happened yet again today as I was making a left hand turn onto a 4 lane highway. It happens atleast once a day. I lost all power to my car. Steering wheel locked and car refused to start. There is something going on with this car and many others. The dealership I purchased it from agreed and offered to get me into a new Malibu being it’s a safety issue but I want nothing to do with another Chevy after my research. Too many issues with this car. THIS car has already been fixed for the recall involved AND this is still happening. And the car also won’t go into park. It says shift to park which drains the battery because the car never really shuts off. Before the recall I payed for repairs out of pocket for what the dealership “thought” it was which it was not. Clearly because the same thing keeps happening. Nothing different. It’s all the same. This car is a lemon. God forbid my car stops in the middle of a highway and won’t start. I won’t say the rest but if there are any injuries or the worst I have documented everything through my dealership. My family and I will sue.
Mfg Campaign: 11473784
Recall Date: Jul 13, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My car has been in and out of the dealership since I purchased it back in 2017. The vehicle shuts off while I am driving it. The first time this happened I was on the highway with my 5 year old son. I completely lost power and had no control being my steering wheel locked. Since then I have repeatedly had the same issue. Each time calling the dealership and each time they find either nothing wrong with it. Or say they fixed the issue which I was charged for. For the same issue that was fixed to happen again. This happened yet again today as I was making a left hand turn onto a 4 lane highway. It happens atleast once a day. I lost all power to my car. Steering wheel locked and car refused to start. There is something going on with this car and many others. The dealership I purchased it from agreed and offered to get me into a new Malibu being it’s a safety issue but I want nothing to do with another Chevy after my research. Too many issues with this car. THIS car has already been fixed for the recall involved AND this is still happening. And the car also won’t go into park. It says shift to park which drains the battery because the car never really shuts off. Before the recall I payed for repairs out of pocket for what the dealership “thought” it was which it was not. Clearly because the same thing keeps happening. Nothing different. It’s all the same. This car is a lemon. God forbid my car stops in the middle of a highway and won’t start. I won’t say the rest but if there are any injuries or the worst I have documented everything through my dealership. My family and I will sue.
Corrective Action:
My car has been in and out of the dealership since I purchased it back in 2017. The vehicle shuts off while I am driving it. The first time this happened I was on the highway with my 5 year old son. I completely lost power and had no control being my steering wheel locked. Since then I have repeatedly had the same issue. Each time calling the dealership and each time they find either nothing wrong with it. Or say they fixed the issue which I was charged for. For the same issue that was fixed to happen again. This happened yet again today as I was making a left hand turn onto a 4 lane highway. It happens atleast once a day. I lost all power to my car. Steering wheel locked and car refused to start. There is something going on with this car and many others. The dealership I purchased it from agreed and offered to get me into a new Malibu being it’s a safety issue but I want nothing to do with another Chevy after my research. Too many issues with this car. THIS car has already been fixed for the recall involved AND this is still happening. And the car also won’t go into park. It says shift to park which drains the battery because the car never really shuts off. Before the recall I payed for repairs out of pocket for what the dealership “thought” it was which it was not. Clearly because the same thing keeps happening. Nothing different. It’s all the same. This car is a lemon. God forbid my car stops in the middle of a highway and won’t start. I won’t say the rest but if there are any injuries or the worst I have documented everything through my dealership. My family and I will sue.
Additional Notes:
My car has been in and out of the dealership since I purchased it back in 2017. The vehicle shuts off while I am driving it. The first time this happened I was on the highway with my 5 year old son. I completely lost power and had no control being my steering wheel locked. Since then I have repeatedly had the same issue. Each time calling the dealership and each time they find either nothing wrong with it. Or say they fixed the issue which I was charged for. For the same issue that was fixed to happen again. This happened yet again today as I was making a left hand turn onto a 4 lane highway. It happens atleast once a day. I lost all power to my car. Steering wheel locked and car refused to start. There is something going on with this car and many others. The dealership I purchased it from agreed and offered to get me into a new Malibu being it’s a safety issue but I want nothing to do with another Chevy after my research. Too many issues with this car. THIS car has already been fixed for the recall involved AND this is still happening. And the car also won’t go into park. It says shift to park which drains the battery because the car never really shuts off. Before the recall I payed for repairs out of pocket for what the dealership “thought” it was which it was not. Clearly because the same thing keeps happening. Nothing different. It’s all the same. This car is a lemon. God forbid my car stops in the middle of a highway and won’t start. I won’t say the rest but if there are any injuries or the worst I have documented everything through my dealership. My family and I will sue.
Mfg Campaign: 11473784
Recall Date: Jul 13, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
My car has been in and out of the dealership since I purchased it back in 2017. The vehicle shuts off while I am driving it. The first time this happened I was on the highway with my 5 year old son. I completely lost power and had no control being my steering wheel locked. Since then I have repeatedly had the same issue. Each time calling the dealership and each time they find either nothing wrong with it. Or say they fixed the issue which I was charged for. For the same issue that was fixed to happen again. This happened yet again today as I was making a left hand turn onto a 4 lane highway. It happens atleast once a day. I lost all power to my car. Steering wheel locked and car refused to start. There is something going on with this car and many others. The dealership I purchased it from agreed and offered to get me into a new Malibu being it’s a safety issue but I want nothing to do with another Chevy after my research. Too many issues with this car. THIS car has already been fixed for the recall involved AND this is still happening. And the car also won’t go into park. It says shift to park which drains the battery because the car never really shuts off. Before the recall I payed for repairs out of pocket for what the dealership “thought” it was which it was not. Clearly because the same thing keeps happening. Nothing different. It’s all the same. This car is a lemon. God forbid my car stops in the middle of a highway and won’t start. I won’t say the rest but if there are any injuries or the worst I have documented everything through my dealership. My family and I will sue.
Corrective Action:
My car has been in and out of the dealership since I purchased it back in 2017. The vehicle shuts off while I am driving it. The first time this happened I was on the highway with my 5 year old son. I completely lost power and had no control being my steering wheel locked. Since then I have repeatedly had the same issue. Each time calling the dealership and each time they find either nothing wrong with it. Or say they fixed the issue which I was charged for. For the same issue that was fixed to happen again. This happened yet again today as I was making a left hand turn onto a 4 lane highway. It happens atleast once a day. I lost all power to my car. Steering wheel locked and car refused to start. There is something going on with this car and many others. The dealership I purchased it from agreed and offered to get me into a new Malibu being it’s a safety issue but I want nothing to do with another Chevy after my research. Too many issues with this car. THIS car has already been fixed for the recall involved AND this is still happening. And the car also won’t go into park. It says shift to park which drains the battery because the car never really shuts off. Before the recall I payed for repairs out of pocket for what the dealership “thought” it was which it was not. Clearly because the same thing keeps happening. Nothing different. It’s all the same. This car is a lemon. God forbid my car stops in the middle of a highway and won’t start. I won’t say the rest but if there are any injuries or the worst I have documented everything through my dealership. My family and I will sue.
Additional Notes:
My car has been in and out of the dealership since I purchased it back in 2017. The vehicle shuts off while I am driving it. The first time this happened I was on the highway with my 5 year old son. I completely lost power and had no control being my steering wheel locked. Since then I have repeatedly had the same issue. Each time calling the dealership and each time they find either nothing wrong with it. Or say they fixed the issue which I was charged for. For the same issue that was fixed to happen again. This happened yet again today as I was making a left hand turn onto a 4 lane highway. It happens atleast once a day. I lost all power to my car. Steering wheel locked and car refused to start. There is something going on with this car and many others. The dealership I purchased it from agreed and offered to get me into a new Malibu being it’s a safety issue but I want nothing to do with another Chevy after my research. Too many issues with this car. THIS car has already been fixed for the recall involved AND this is still happening. And the car also won’t go into park. It says shift to park which drains the battery because the car never really shuts off. Before the recall I payed for repairs out of pocket for what the dealership “thought” it was which it was not. Clearly because the same thing keeps happening. Nothing different. It’s all the same. This car is a lemon. God forbid my car stops in the middle of a highway and won’t start. I won’t say the rest but if there are any injuries or the worst I have documented everything through my dealership. My family and I will sue.
Mfg Campaign: 11473784
Recall Date: Jul 13, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shifting delays that cause loss of power for the past 2 years. I would have reported sooner but did not know how until now.
Corrective Action:
Shifting delays that cause loss of power for the past 2 years. I would have reported sooner but did not know how until now.
Additional Notes:
Shifting delays that cause loss of power for the past 2 years. I would have reported sooner but did not know how until now.
Mfg Campaign: 11473321
Recall Date: Jul 11, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Shifting delays that cause loss of power for the past 2 years. I would have reported sooner but did not know how until now.
Corrective Action:
Shifting delays that cause loss of power for the past 2 years. I would have reported sooner but did not know how until now.
Additional Notes:
Shifting delays that cause loss of power for the past 2 years. I would have reported sooner but did not know how until now.
Mfg Campaign: 11473321
Recall Date: Jul 11, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
PROBLEM WITH THE SHIFTER. PLACED IT IN PARK. MESSAGE CENTER SAYS TO PUT IT IN PARK. HAD TO JIGGLE THE SHIFTER A FEW TIMES, THEN THE MESSAGE WOULD STOP. SOMETIMES, I HAD TO RESTART THE CAR AND TAKE IT OUT OF PARK AND BACK IN. IT WOULD HAPPEN ONCE IN AWHILE AND NOW MORE FREQUENTLY . TOOK IT TO A CHEVY DEALER AND THEY HAD TO REPLACE THE SHIFTER.
Corrective Action:
PROBLEM WITH THE SHIFTER. PLACED IT IN PARK. MESSAGE CENTER SAYS TO PUT IT IN PARK. HAD TO JIGGLE THE SHIFTER A FEW TIMES, THEN THE MESSAGE WOULD STOP. SOMETIMES, I HAD TO RESTART THE CAR AND TAKE IT OUT OF PARK AND BACK IN. IT WOULD HAPPEN ONCE IN AWHILE AND NOW MORE FREQUENTLY . TOOK IT TO A CHEVY DEALER AND THEY HAD TO REPLACE THE SHIFTER.
Additional Notes:
PROBLEM WITH THE SHIFTER. PLACED IT IN PARK. MESSAGE CENTER SAYS TO PUT IT IN PARK. HAD TO JIGGLE THE SHIFTER A FEW TIMES, THEN THE MESSAGE WOULD STOP. SOMETIMES, I HAD TO RESTART THE CAR AND TAKE IT OUT OF PARK AND BACK IN. IT WOULD HAPPEN ONCE IN AWHILE AND NOW MORE FREQUENTLY . TOOK IT TO A CHEVY DEALER AND THEY HAD TO REPLACE THE SHIFTER.
Mfg Campaign: 11473219
Recall Date: Jul 10, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
First incident, vehicle in motion moving about 45 MPH approached red light vehicle started making loud tick noise when to start to slow down and break pedal was solid not able to slow the vehicle down. Panicked, 3 children in my car in fear for their safety. Was able to put both feet and press as hard as I could to attempt to stop the car. Car thankfully came to a stop and was able to pull over exit the car and have towed to dealership. Dealership inspected vehicle and decided that the vacuum pump had locked up and the case and gear had broken apart. Replaced part and everything was working. Second incident, noticed fluid on driveway, took car to dealership and they stated the vacuum pump was leaking, changed gasket. Third incident, driving car down the highway, vehicle lost speed (jumped) and check engine light came on. Exited highway and car shut off and breaks were again solid had to again use two feet to press as hard as I could in order to not blow through an intersection. Was able to get off road call tow truck and tow to closest shop. They inspected vehicle and found the vacuum pump locked up again and broken pieces where sent into the engine and destroyed the cam shaft.
Corrective Action:
First incident, vehicle in motion moving about 45 MPH approached red light vehicle started making loud tick noise when to start to slow down and break pedal was solid not able to slow the vehicle down. Panicked, 3 children in my car in fear for their safety. Was able to put both feet and press as hard as I could to attempt to stop the car. Car thankfully came to a stop and was able to pull over exit the car and have towed to dealership. Dealership inspected vehicle and decided that the vacuum pump had locked up and the case and gear had broken apart. Replaced part and everything was working. Second incident, noticed fluid on driveway, took car to dealership and they stated the vacuum pump was leaking, changed gasket. Third incident, driving car down the highway, vehicle lost speed (jumped) and check engine light came on. Exited highway and car shut off and breaks were again solid had to again use two feet to press as hard as I could in order to not blow through an intersection. Was able to get off road call tow truck and tow to closest shop. They inspected vehicle and found the vacuum pump locked up again and broken pieces where sent into the engine and destroyed the cam shaft.
Additional Notes:
First incident, vehicle in motion moving about 45 MPH approached red light vehicle started making loud tick noise when to start to slow down and break pedal was solid not able to slow the vehicle down. Panicked, 3 children in my car in fear for their safety. Was able to put both feet and press as hard as I could to attempt to stop the car. Car thankfully came to a stop and was able to pull over exit the car and have towed to dealership. Dealership inspected vehicle and decided that the vacuum pump had locked up and the case and gear had broken apart. Replaced part and everything was working. Second incident, noticed fluid on driveway, took car to dealership and they stated the vacuum pump was leaking, changed gasket. Third incident, driving car down the highway, vehicle lost speed (jumped) and check engine light came on. Exited highway and car shut off and breaks were again solid had to again use two feet to press as hard as I could in order to not blow through an intersection. Was able to get off road call tow truck and tow to closest shop. They inspected vehicle and found the vacuum pump locked up again and broken pieces where sent into the engine and destroyed the cam shaft.
Mfg Campaign: 11472909
Recall Date: Jul 8, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
First incident, vehicle in motion moving about 45 MPH approached red light vehicle started making loud tick noise when to start to slow down and break pedal was solid not able to slow the vehicle down. Panicked, 3 children in my car in fear for their safety. Was able to put both feet and press as hard as I could to attempt to stop the car. Car thankfully came to a stop and was able to pull over exit the car and have towed to dealership. Dealership inspected vehicle and decided that the vacuum pump had locked up and the case and gear had broken apart. Replaced part and everything was working. Second incident, noticed fluid on driveway, took car to dealership and they stated the vacuum pump was leaking, changed gasket. Third incident, driving car down the highway, vehicle lost speed (jumped) and check engine light came on. Exited highway and car shut off and breaks were again solid had to again use two feet to press as hard as I could in order to not blow through an intersection. Was able to get off road call tow truck and tow to closest shop. They inspected vehicle and found the vacuum pump locked up again and broken pieces where sent into the engine and destroyed the cam shaft.
Corrective Action:
First incident, vehicle in motion moving about 45 MPH approached red light vehicle started making loud tick noise when to start to slow down and break pedal was solid not able to slow the vehicle down. Panicked, 3 children in my car in fear for their safety. Was able to put both feet and press as hard as I could to attempt to stop the car. Car thankfully came to a stop and was able to pull over exit the car and have towed to dealership. Dealership inspected vehicle and decided that the vacuum pump had locked up and the case and gear had broken apart. Replaced part and everything was working. Second incident, noticed fluid on driveway, took car to dealership and they stated the vacuum pump was leaking, changed gasket. Third incident, driving car down the highway, vehicle lost speed (jumped) and check engine light came on. Exited highway and car shut off and breaks were again solid had to again use two feet to press as hard as I could in order to not blow through an intersection. Was able to get off road call tow truck and tow to closest shop. They inspected vehicle and found the vacuum pump locked up again and broken pieces where sent into the engine and destroyed the cam shaft.
Additional Notes:
First incident, vehicle in motion moving about 45 MPH approached red light vehicle started making loud tick noise when to start to slow down and break pedal was solid not able to slow the vehicle down. Panicked, 3 children in my car in fear for their safety. Was able to put both feet and press as hard as I could to attempt to stop the car. Car thankfully came to a stop and was able to pull over exit the car and have towed to dealership. Dealership inspected vehicle and decided that the vacuum pump had locked up and the case and gear had broken apart. Replaced part and everything was working. Second incident, noticed fluid on driveway, took car to dealership and they stated the vacuum pump was leaking, changed gasket. Third incident, driving car down the highway, vehicle lost speed (jumped) and check engine light came on. Exited highway and car shut off and breaks were again solid had to again use two feet to press as hard as I could in order to not blow through an intersection. Was able to get off road call tow truck and tow to closest shop. They inspected vehicle and found the vacuum pump locked up again and broken pieces where sent into the engine and destroyed the cam shaft.
Mfg Campaign: 11472909
Recall Date: Jul 8, 2022
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving and attempting to accelerate, the vehicle jerked and decelerated from 65 MPH to approximately 20 MPH; the vehicle then independently accelerated to 40 MPH. While at a stop sign, the vehicle stalled. The engine power reduced message was displayed. Additionally, water had entered the trunk of the vehicle and the contact was concerned about mold. The vehicle was taken to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 180,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving and attempting to accelerate, the vehicle jerked and decelerated from 65 MPH to approximately 20 MPH; the vehicle then independently accelerated to 40 MPH. While at a stop sign, the vehicle stalled. The engine power reduced message was displayed. Additionally, water had entered the trunk of the vehicle and the contact was concerned about mold. The vehicle was taken to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 180,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving and attempting to accelerate, the vehicle jerked and decelerated from 65 MPH to approximately 20 MPH; the vehicle then independently accelerated to 40 MPH. While at a stop sign, the vehicle stalled. The engine power reduced message was displayed. Additionally, water had entered the trunk of the vehicle and the contact was concerned about mold. The vehicle was taken to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 180,000.
Mfg Campaign: 11471993
Recall Date: Jul 1, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving and attempting to accelerate, the vehicle jerked and decelerated from 65 MPH to approximately 20 MPH; the vehicle then independently accelerated to 40 MPH. While at a stop sign, the vehicle stalled. The engine power reduced message was displayed. Additionally, water had entered the trunk of the vehicle and the contact was concerned about mold. The vehicle was taken to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 180,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving and attempting to accelerate, the vehicle jerked and decelerated from 65 MPH to approximately 20 MPH; the vehicle then independently accelerated to 40 MPH. While at a stop sign, the vehicle stalled. The engine power reduced message was displayed. Additionally, water had entered the trunk of the vehicle and the contact was concerned about mold. The vehicle was taken to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 180,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving and attempting to accelerate, the vehicle jerked and decelerated from 65 MPH to approximately 20 MPH; the vehicle then independently accelerated to 40 MPH. While at a stop sign, the vehicle stalled. The engine power reduced message was displayed. Additionally, water had entered the trunk of the vehicle and the contact was concerned about mold. The vehicle was taken to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 180,000.
Mfg Campaign: 11471993
Recall Date: Jul 1, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
The vehicle displays “Shift to Park”. Cannot turn off car and most recently we needed to turn the car on/off 12 times to get the vehicle to park. We’re worried we will not see the error message and exit the vehicle with the possibility of the car moving as it doesn’t recognize that the car is in park.
Corrective Action:
The vehicle displays “Shift to Park”. Cannot turn off car and most recently we needed to turn the car on/off 12 times to get the vehicle to park. We’re worried we will not see the error message and exit the vehicle with the possibility of the car moving as it doesn’t recognize that the car is in park.
Additional Notes:
The vehicle displays “Shift to Park”. Cannot turn off car and most recently we needed to turn the car on/off 12 times to get the vehicle to park. We’re worried we will not see the error message and exit the vehicle with the possibility of the car moving as it doesn’t recognize that the car is in park.
Mfg Campaign: 11472052
Recall Date: Jul 1, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
As I was driving in a 45 MPH two-lane road, the car in front of me wanted to turn left and when I stepped on the brake pedal, it was stiff. The car wouldn't slow down. So, I quickly stepped on the parking brake which helped and possibly saved my life and the life/lives of those I could have hit. One can only imagine the fear I had. The check engine light came on right after. When tested it reported P0556 - Brake Pressure Sensor; something that has to do with the Brake Booster Vacuum Pump. When I talked to a mechanic, he recommended I report this issue here because this should not happen.
Corrective Action:
As I was driving in a 45 MPH two-lane road, the car in front of me wanted to turn left and when I stepped on the brake pedal, it was stiff. The car wouldn't slow down. So, I quickly stepped on the parking brake which helped and possibly saved my life and the life/lives of those I could have hit. One can only imagine the fear I had. The check engine light came on right after. When tested it reported P0556 - Brake Pressure Sensor; something that has to do with the Brake Booster Vacuum Pump. When I talked to a mechanic, he recommended I report this issue here because this should not happen.
Additional Notes:
As I was driving in a 45 MPH two-lane road, the car in front of me wanted to turn left and when I stepped on the brake pedal, it was stiff. The car wouldn't slow down. So, I quickly stepped on the parking brake which helped and possibly saved my life and the life/lives of those I could have hit. One can only imagine the fear I had. The check engine light came on right after. When tested it reported P0556 - Brake Pressure Sensor; something that has to do with the Brake Booster Vacuum Pump. When I talked to a mechanic, he recommended I report this issue here because this should not happen.
Mfg Campaign: 11471869
Recall Date: Jun 30, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This vehicle has been in the shop multiple times for the vacuum pump brakes to be replaced by the dealership. This is the 3rd time that the time the car will be taken to the dealership for the car to have the vacuum pump replaced, due to almost being in a major accident the 2nd time in the middle of a 4 way intersection because the brakes went out and the vehicle had to be towed. The brakes continues to lock up and is a danger to our safety. This car has been reported to General Motors to made as a recall. This car is consider a LEMON at this point and I would like for someone to contact me at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
This vehicle has been in the shop multiple times for the vacuum pump brakes to be replaced by the dealership. This is the 3rd time that the time the car will be taken to the dealership for the car to have the vacuum pump replaced, due to almost being in a major accident the 2nd time in the middle of a 4 way intersection because the brakes went out and the vehicle had to be towed. The brakes continues to lock up and is a danger to our safety. This car has been reported to General Motors to made as a recall. This car is consider a LEMON at this point and I would like for someone to contact me at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
This vehicle has been in the shop multiple times for the vacuum pump brakes to be replaced by the dealership. This is the 3rd time that the time the car will be taken to the dealership for the car to have the vacuum pump replaced, due to almost being in a major accident the 2nd time in the middle of a 4 way intersection because the brakes went out and the vehicle had to be towed. The brakes continues to lock up and is a danger to our safety. This car has been reported to General Motors to made as a recall. This car is consider a LEMON at this point and I would like for someone to contact me at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11471031
Recall Date: Jun 26, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury