Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Malibu vehicles manufactured on November 10, 2016. The right-hand rear side air bag inflator manifold may have insufficient welds.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16146
Recall Date: Dec 2, 2016
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ever since I purchased my car I have had many issues under 36,000 miles. 1) locked out of my cars for the first 2 years and eventually there was a recall for a bad module, was replaced. 2) My gear is parked and getting notification not parked and had to fix it. 800 Switch 84733196 and harness 84955381. Parts $41.27 Labor $280.00 Total $321.27 @Gordon Chevrolet. 3) Engine light has come on and off since I purchased the car. Repaired ECM Calibration update and 02 sensor replacement 2 12701634 sensor Parts $143.92 Labor $420.00 Total $563.92. It was repaired on 8/26/2021, once again engine light is on again. 4) A/C needed a new replacement condenser which cost $907.39. I didn't buy a brand new car from now spending way too much time at the dealership to fix it and this needs to be investigated for recall. Dealership did inform me it happens a lot with 2017 Chevy Malibu. Please advise. Invoice No. [XXX], 33753 miles in / 33760 miles out. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Ever since I purchased my car I have had many issues under 36,000 miles. 1) locked out of my cars for the first 2 years and eventually there was a recall for a bad module, was replaced. 2) My gear is parked and getting notification not parked and had to fix it. 800 Switch 84733196 and harness 84955381. Parts $41.27 Labor $280.00 Total $321.27 @Gordon Chevrolet. 3) Engine light has come on and off since I purchased the car. Repaired ECM Calibration update and 02 sensor replacement 2 12701634 sensor Parts $143.92 Labor $420.00 Total $563.92. It was repaired on 8/26/2021, once again engine light is on again. 4) A/C needed a new replacement condenser which cost $907.39. I didn't buy a brand new car from now spending way too much time at the dealership to fix it and this needs to be investigated for recall. Dealership did inform me it happens a lot with 2017 Chevy Malibu. Please advise. Invoice No. [XXX], 33753 miles in / 33760 miles out. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Ever since I purchased my car I have had many issues under 36,000 miles. 1) locked out of my cars for the first 2 years and eventually there was a recall for a bad module, was replaced. 2) My gear is parked and getting notification not parked and had to fix it. 800 Switch 84733196 and harness 84955381. Parts $41.27 Labor $280.00 Total $321.27 @Gordon Chevrolet. 3) Engine light has come on and off since I purchased the car. Repaired ECM Calibration update and 02 sensor replacement 2 12701634 sensor Parts $143.92 Labor $420.00 Total $563.92. It was repaired on 8/26/2021, once again engine light is on again. 4) A/C needed a new replacement condenser which cost $907.39. I didn't buy a brand new car from now spending way too much time at the dealership to fix it and this needs to be investigated for recall. Dealership did inform me it happens a lot with 2017 Chevy Malibu. Please advise. Invoice No. [XXX], 33753 miles in / 33760 miles out. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11440023
Recall Date: Nov 10, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Ever since I purchased my car I have had many issues under 36,000 miles. 1) locked out of my cars for the first 2 years and eventually there was a recall for a bad module, was replaced. 2) My gear is parked and getting notification not parked and had to fix it. 800 Switch 84733196 and harness 84955381. Parts $41.27 Labor $280.00 Total $321.27 @Gordon Chevrolet. 3) Engine light has come on and off since I purchased the car. Repaired ECM Calibration update and 02 sensor replacement 2 12701634 sensor Parts $143.92 Labor $420.00 Total $563.92. It was repaired on 8/26/2021, once again engine light is on again. 4) A/C needed a new replacement condenser which cost $907.39. I didn't buy a brand new car from now spending way too much time at the dealership to fix it and this needs to be investigated for recall. Dealership did inform me it happens a lot with 2017 Chevy Malibu. Please advise. Invoice No. [XXX], 33753 miles in / 33760 miles out. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Ever since I purchased my car I have had many issues under 36,000 miles. 1) locked out of my cars for the first 2 years and eventually there was a recall for a bad module, was replaced. 2) My gear is parked and getting notification not parked and had to fix it. 800 Switch 84733196 and harness 84955381. Parts $41.27 Labor $280.00 Total $321.27 @Gordon Chevrolet. 3) Engine light has come on and off since I purchased the car. Repaired ECM Calibration update and 02 sensor replacement 2 12701634 sensor Parts $143.92 Labor $420.00 Total $563.92. It was repaired on 8/26/2021, once again engine light is on again. 4) A/C needed a new replacement condenser which cost $907.39. I didn't buy a brand new car from now spending way too much time at the dealership to fix it and this needs to be investigated for recall. Dealership did inform me it happens a lot with 2017 Chevy Malibu. Please advise. Invoice No. [XXX], 33753 miles in / 33760 miles out. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Ever since I purchased my car I have had many issues under 36,000 miles. 1) locked out of my cars for the first 2 years and eventually there was a recall for a bad module, was replaced. 2) My gear is parked and getting notification not parked and had to fix it. 800 Switch 84733196 and harness 84955381. Parts $41.27 Labor $280.00 Total $321.27 @Gordon Chevrolet. 3) Engine light has come on and off since I purchased the car. Repaired ECM Calibration update and 02 sensor replacement 2 12701634 sensor Parts $143.92 Labor $420.00 Total $563.92. It was repaired on 8/26/2021, once again engine light is on again. 4) A/C needed a new replacement condenser which cost $907.39. I didn't buy a brand new car from now spending way too much time at the dealership to fix it and this needs to be investigated for recall. Dealership did inform me it happens a lot with 2017 Chevy Malibu. Please advise. Invoice No. [XXX], 33753 miles in / 33760 miles out. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11440023
Recall Date: Nov 10, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car shut off when I stopped at a blinking traffic light (normal). There was a higher than normal amount of traffic on the route I was waiting to turn onto. So the car remained off for close to 5 minutes. When I removed my foot from the brake the car did NOT RESTART ON ITS OWN (not normal) and after trying to restart the car manually it still wouldn't restart and I couldn't roll down the driver's window to wave several cars around me at a dangerous intersection. I had to open the driver's door to wave vehicles around me. A message came on on the Driver Information Center (D.I.C.) that read "Stabil" and those are the only characters I could see in the small character box. It took me several tries to rest the car. Very dangerous situation. I will try to contact the dealer about this.
Corrective Action:
My car shut off when I stopped at a blinking traffic light (normal). There was a higher than normal amount of traffic on the route I was waiting to turn onto. So the car remained off for close to 5 minutes. When I removed my foot from the brake the car did NOT RESTART ON ITS OWN (not normal) and after trying to restart the car manually it still wouldn't restart and I couldn't roll down the driver's window to wave several cars around me at a dangerous intersection. I had to open the driver's door to wave vehicles around me. A message came on on the Driver Information Center (D.I.C.) that read "Stabil" and those are the only characters I could see in the small character box. It took me several tries to rest the car. Very dangerous situation. I will try to contact the dealer about this.
Additional Notes:
My car shut off when I stopped at a blinking traffic light (normal). There was a higher than normal amount of traffic on the route I was waiting to turn onto. So the car remained off for close to 5 minutes. When I removed my foot from the brake the car did NOT RESTART ON ITS OWN (not normal) and after trying to restart the car manually it still wouldn't restart and I couldn't roll down the driver's window to wave several cars around me at a dangerous intersection. I had to open the driver's door to wave vehicles around me. A message came on on the Driver Information Center (D.I.C.) that read "Stabil" and those are the only characters I could see in the small character box. It took me several tries to rest the car. Very dangerous situation. I will try to contact the dealer about this.
Mfg Campaign: 11438355
Recall Date: Oct 27, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving at various speeds, the vehicle speed began to decelerate. The contact stated that engine power reduced warning light was illuminated. The contact parked on the side of the road for approximately 5-10 minutes before being able to drive to her destination. The contact stated she had to disconnect the battery to reset the software and warning light. The contact stated she had experienced the failure multiple times. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving at various speeds, the vehicle speed began to decelerate. The contact stated that engine power reduced warning light was illuminated. The contact parked on the side of the road for approximately 5-10 minutes before being able to drive to her destination. The contact stated she had to disconnect the battery to reset the software and warning light. The contact stated she had experienced the failure multiple times. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving at various speeds, the vehicle speed began to decelerate. The contact stated that engine power reduced warning light was illuminated. The contact parked on the side of the road for approximately 5-10 minutes before being able to drive to her destination. The contact stated she had to disconnect the battery to reset the software and warning light. The contact stated she had experienced the failure multiple times. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11437780
Recall Date: Oct 22, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I get a ‘Shift to Park’ message when car is placed in PARK and turn off ignition. This is not covered under the bumper-to-bumper warranty since it is over 3 years old, but I only have 28,800 miles on the car. This shouldn’t be failing after so soon. This happened about 2 years ago, but it stopped and has worked fine for two years. Now it's back and won't go away. There seems to be no way to shut off the car unless it is in PARK. Until I an able to get it fixed I am concerned it won't shut-off one of these times, and what happens if it won't shut-off? None of the options are good if I'm driving after hours and the dealer or service center is closed. This can easily turn into a dangerous situation. (Repair is scheduled for next week.) This seems to be a common error reported on many 2016 through 2020 Chevrolet vehicles. There are service bulletins with regard to this problem. Why has Chevrolet/GM not had a recall for this widespread issue of a faulty micro switch?
Corrective Action:
I get a ‘Shift to Park’ message when car is placed in PARK and turn off ignition. This is not covered under the bumper-to-bumper warranty since it is over 3 years old, but I only have 28,800 miles on the car. This shouldn’t be failing after so soon. This happened about 2 years ago, but it stopped and has worked fine for two years. Now it's back and won't go away. There seems to be no way to shut off the car unless it is in PARK. Until I an able to get it fixed I am concerned it won't shut-off one of these times, and what happens if it won't shut-off? None of the options are good if I'm driving after hours and the dealer or service center is closed. This can easily turn into a dangerous situation. (Repair is scheduled for next week.) This seems to be a common error reported on many 2016 through 2020 Chevrolet vehicles. There are service bulletins with regard to this problem. Why has Chevrolet/GM not had a recall for this widespread issue of a faulty micro switch?
Additional Notes:
I get a ‘Shift to Park’ message when car is placed in PARK and turn off ignition. This is not covered under the bumper-to-bumper warranty since it is over 3 years old, but I only have 28,800 miles on the car. This shouldn’t be failing after so soon. This happened about 2 years ago, but it stopped and has worked fine for two years. Now it's back and won't go away. There seems to be no way to shut off the car unless it is in PARK. Until I an able to get it fixed I am concerned it won't shut-off one of these times, and what happens if it won't shut-off? None of the options are good if I'm driving after hours and the dealer or service center is closed. This can easily turn into a dangerous situation. (Repair is scheduled for next week.) This seems to be a common error reported on many 2016 through 2020 Chevrolet vehicles. There are service bulletins with regard to this problem. Why has Chevrolet/GM not had a recall for this widespread issue of a faulty micro switch?
Mfg Campaign: 11436583
Recall Date: Oct 13, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I get a ‘Shift to Park’ message when car is placed in PARK and turn off ignition. This is not covered under the bumper-to-bumper warranty since it is over 3 years old, but I only have 28,800 miles on the car. This shouldn’t be failing after so soon. This happened about 2 years ago, but it stopped and has worked fine for two years. Now it's back and won't go away. There seems to be no way to shut off the car unless it is in PARK. Until I an able to get it fixed I am concerned it won't shut-off one of these times, and what happens if it won't shut-off? None of the options are good if I'm driving after hours and the dealer or service center is closed. This can easily turn into a dangerous situation. (Repair is scheduled for next week.) This seems to be a common error reported on many 2016 through 2020 Chevrolet vehicles. There are service bulletins with regard to this problem. Why has Chevrolet/GM not had a recall for this widespread issue of a faulty micro switch?
Corrective Action:
I get a ‘Shift to Park’ message when car is placed in PARK and turn off ignition. This is not covered under the bumper-to-bumper warranty since it is over 3 years old, but I only have 28,800 miles on the car. This shouldn’t be failing after so soon. This happened about 2 years ago, but it stopped and has worked fine for two years. Now it's back and won't go away. There seems to be no way to shut off the car unless it is in PARK. Until I an able to get it fixed I am concerned it won't shut-off one of these times, and what happens if it won't shut-off? None of the options are good if I'm driving after hours and the dealer or service center is closed. This can easily turn into a dangerous situation. (Repair is scheduled for next week.) This seems to be a common error reported on many 2016 through 2020 Chevrolet vehicles. There are service bulletins with regard to this problem. Why has Chevrolet/GM not had a recall for this widespread issue of a faulty micro switch?
Additional Notes:
I get a ‘Shift to Park’ message when car is placed in PARK and turn off ignition. This is not covered under the bumper-to-bumper warranty since it is over 3 years old, but I only have 28,800 miles on the car. This shouldn’t be failing after so soon. This happened about 2 years ago, but it stopped and has worked fine for two years. Now it's back and won't go away. There seems to be no way to shut off the car unless it is in PARK. Until I an able to get it fixed I am concerned it won't shut-off one of these times, and what happens if it won't shut-off? None of the options are good if I'm driving after hours and the dealer or service center is closed. This can easily turn into a dangerous situation. (Repair is scheduled for next week.) This seems to be a common error reported on many 2016 through 2020 Chevrolet vehicles. There are service bulletins with regard to this problem. Why has Chevrolet/GM not had a recall for this widespread issue of a faulty micro switch?
Mfg Campaign: 11436583
Recall Date: Oct 13, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle has started to make a clanking sound when going in reverse or forward at low speeds. Have taken to multiple mechanics that say there is no visible reason for the issue although they also noticed it when driving. It is alarming that the mechanics cannot find the issue and it is getting worse by the day.
Corrective Action:
Vehicle has started to make a clanking sound when going in reverse or forward at low speeds. Have taken to multiple mechanics that say there is no visible reason for the issue although they also noticed it when driving. It is alarming that the mechanics cannot find the issue and it is getting worse by the day.
Additional Notes:
Vehicle has started to make a clanking sound when going in reverse or forward at low speeds. Have taken to multiple mechanics that say there is no visible reason for the issue although they also noticed it when driving. It is alarming that the mechanics cannot find the issue and it is getting worse by the day.
Mfg Campaign: 11436230
Recall Date: Oct 10, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle has started to make a clanking sound when going in reverse or forward at low speeds. Have taken to multiple mechanics that say there is no visible reason for the issue although they also noticed it when driving. It is alarming that the mechanics cannot find the issue and it is getting worse by the day.
Corrective Action:
Vehicle has started to make a clanking sound when going in reverse or forward at low speeds. Have taken to multiple mechanics that say there is no visible reason for the issue although they also noticed it when driving. It is alarming that the mechanics cannot find the issue and it is getting worse by the day.
Additional Notes:
Vehicle has started to make a clanking sound when going in reverse or forward at low speeds. Have taken to multiple mechanics that say there is no visible reason for the issue although they also noticed it when driving. It is alarming that the mechanics cannot find the issue and it is getting worse by the day.
Mfg Campaign: 11436230
Recall Date: Oct 10, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle has recently displayed a message telling me to “Shift to Park,” even though the vehicle is in park. On 10/06/2021, twice it took 15 times shifting to get the car to go into park. Now, it does it every time I put the car into park. Have an appointment to take it to Jim McKay chevy in Fairfax on Tuesday.
Corrective Action:
My vehicle has recently displayed a message telling me to “Shift to Park,” even though the vehicle is in park. On 10/06/2021, twice it took 15 times shifting to get the car to go into park. Now, it does it every time I put the car into park. Have an appointment to take it to Jim McKay chevy in Fairfax on Tuesday.
Additional Notes:
My vehicle has recently displayed a message telling me to “Shift to Park,” even though the vehicle is in park. On 10/06/2021, twice it took 15 times shifting to get the car to go into park. Now, it does it every time I put the car into park. Have an appointment to take it to Jim McKay chevy in Fairfax on Tuesday.
Mfg Campaign: 11436175
Recall Date: Oct 9, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When shifting the car into park the vehicle fails to detect when the gear selector has been shifted into Park. I am not able to shut off the vehicle. This is endangering my safety by having to spend extra time maneuvering the shifter in order to be able to turn the car off. I am an elderly female and if I have to spend extra time in my vehicle I am scared someone may take advantage of the situation and harm me. I had the same problem in 2019, brought the vehicle in with 9008 miles on it for repair. The dealer fixed the issue, though apparently only temporarily by removing and replacing the transmission control shifter assembly. The problem reappeared about 2 weeks ago. My vehicle now has just over 13,000 miles There were no warnings before this started happening again.
Corrective Action:
When shifting the car into park the vehicle fails to detect when the gear selector has been shifted into Park. I am not able to shut off the vehicle. This is endangering my safety by having to spend extra time maneuvering the shifter in order to be able to turn the car off. I am an elderly female and if I have to spend extra time in my vehicle I am scared someone may take advantage of the situation and harm me. I had the same problem in 2019, brought the vehicle in with 9008 miles on it for repair. The dealer fixed the issue, though apparently only temporarily by removing and replacing the transmission control shifter assembly. The problem reappeared about 2 weeks ago. My vehicle now has just over 13,000 miles There were no warnings before this started happening again.
Additional Notes:
When shifting the car into park the vehicle fails to detect when the gear selector has been shifted into Park. I am not able to shut off the vehicle. This is endangering my safety by having to spend extra time maneuvering the shifter in order to be able to turn the car off. I am an elderly female and if I have to spend extra time in my vehicle I am scared someone may take advantage of the situation and harm me. I had the same problem in 2019, brought the vehicle in with 9008 miles on it for repair. The dealer fixed the issue, though apparently only temporarily by removing and replacing the transmission control shifter assembly. The problem reappeared about 2 weeks ago. My vehicle now has just over 13,000 miles There were no warnings before this started happening again.
Mfg Campaign: 11435161
Recall Date: Oct 1, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that since purchasing the vehicle, the check engine warning light had remained illuminated on the instrument panel. The contact also stated that while driving at various speeds, the vehicle would vibrate and stall without warning. The contact had taken the vehicle to a dealer as well as several independent mechanics where various repairs were performed; however, despite each repair, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that since purchasing the vehicle, the check engine warning light had remained illuminated on the instrument panel. The contact also stated that while driving at various speeds, the vehicle would vibrate and stall without warning. The contact had taken the vehicle to a dealer as well as several independent mechanics where various repairs were performed; however, despite each repair, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that since purchasing the vehicle, the check engine warning light had remained illuminated on the instrument panel. The contact also stated that while driving at various speeds, the vehicle would vibrate and stall without warning. The contact had taken the vehicle to a dealer as well as several independent mechanics where various repairs were performed; however, despite each repair, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 48,000.
Mfg Campaign: 11434493
Recall Date: Sep 27, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that since purchasing the vehicle, the check engine warning light had remained illuminated on the instrument panel. The contact also stated that while driving at various speeds, the vehicle would vibrate and stall without warning. The contact had taken the vehicle to a dealer as well as several independent mechanics where various repairs were performed; however, despite each repair, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that since purchasing the vehicle, the check engine warning light had remained illuminated on the instrument panel. The contact also stated that while driving at various speeds, the vehicle would vibrate and stall without warning. The contact had taken the vehicle to a dealer as well as several independent mechanics where various repairs were performed; however, despite each repair, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that since purchasing the vehicle, the check engine warning light had remained illuminated on the instrument panel. The contact also stated that while driving at various speeds, the vehicle would vibrate and stall without warning. The contact had taken the vehicle to a dealer as well as several independent mechanics where various repairs were performed; however, despite each repair, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 48,000.
Mfg Campaign: 11434493
Recall Date: Sep 27, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving 80 MPH, the brake pedal was depressed but felt rigid, causing the contact to almost stand up and forcefully depress the pedal. The contact stated that the brake pedal responded. The check engine warning light illuminated. The contact was able to continue to drive the vehicle at a slower speed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 90,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving 80 MPH, the brake pedal was depressed but felt rigid, causing the contact to almost stand up and forcefully depress the pedal. The contact stated that the brake pedal responded. The check engine warning light illuminated. The contact was able to continue to drive the vehicle at a slower speed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 90,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving 80 MPH, the brake pedal was depressed but felt rigid, causing the contact to almost stand up and forcefully depress the pedal. The contact stated that the brake pedal responded. The check engine warning light illuminated. The contact was able to continue to drive the vehicle at a slower speed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 90,000.
Mfg Campaign: 11434237
Recall Date: Sep 24, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while her daughter was at a red light, the engine failed to start-up upon depression of the accelerator as the STOP/START feature failed to operate as needed. The "steering assist reduced, drive with care" warning message appeared on the instrument panel. Her daughter was able to restart the vehicle and resumed normal driving; however, the failure continued to occur intermittently. The contact called the dealer and they informed her that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was 46,550.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while her daughter was at a red light, the engine failed to start-up upon depression of the accelerator as the STOP/START feature failed to operate as needed. The "steering assist reduced, drive with care" warning message appeared on the instrument panel. Her daughter was able to restart the vehicle and resumed normal driving; however, the failure continued to occur intermittently. The contact called the dealer and they informed her that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was 46,550.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while her daughter was at a red light, the engine failed to start-up upon depression of the accelerator as the STOP/START feature failed to operate as needed. The "steering assist reduced, drive with care" warning message appeared on the instrument panel. Her daughter was able to restart the vehicle and resumed normal driving; however, the failure continued to occur intermittently. The contact called the dealer and they informed her that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was 46,550.
Mfg Campaign: 11433887
Recall Date: Sep 21, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While pulling into a parking lot, the brake pedal failed to push down, making me to have to exert force on the brake pedal to stop the car. I had been hearing a "grinding" sound but thought it was from the brake pads needing to be replaced and this was incident was from the calipers being over extended. After replacing the brake pads with the new ones (the old ones were only half the size of the new ones and did not need replacing) the brake pedal still did not push easily. I took the vehicle to the repair shop I always use and they affirmed there was a problem and gave the price for the parts (908.37 for the brake vacuum pump and 107.98 for the Brake Fluid Exchange with ABS). There is visible damage to the end of the camshaft from the pump freezing and being torn apart by the camshaft as a result. The total cost of the repairs was $3409.96, which was unexpected. I was quoted $1134 and change originally for parts and labor at the beginning of the problem being addressed.
Corrective Action:
While pulling into a parking lot, the brake pedal failed to push down, making me to have to exert force on the brake pedal to stop the car. I had been hearing a "grinding" sound but thought it was from the brake pads needing to be replaced and this was incident was from the calipers being over extended. After replacing the brake pads with the new ones (the old ones were only half the size of the new ones and did not need replacing) the brake pedal still did not push easily. I took the vehicle to the repair shop I always use and they affirmed there was a problem and gave the price for the parts (908.37 for the brake vacuum pump and 107.98 for the Brake Fluid Exchange with ABS). There is visible damage to the end of the camshaft from the pump freezing and being torn apart by the camshaft as a result. The total cost of the repairs was $3409.96, which was unexpected. I was quoted $1134 and change originally for parts and labor at the beginning of the problem being addressed.
Additional Notes:
While pulling into a parking lot, the brake pedal failed to push down, making me to have to exert force on the brake pedal to stop the car. I had been hearing a "grinding" sound but thought it was from the brake pads needing to be replaced and this was incident was from the calipers being over extended. After replacing the brake pads with the new ones (the old ones were only half the size of the new ones and did not need replacing) the brake pedal still did not push easily. I took the vehicle to the repair shop I always use and they affirmed there was a problem and gave the price for the parts (908.37 for the brake vacuum pump and 107.98 for the Brake Fluid Exchange with ABS). There is visible damage to the end of the camshaft from the pump freezing and being torn apart by the camshaft as a result. The total cost of the repairs was $3409.96, which was unexpected. I was quoted $1134 and change originally for parts and labor at the beginning of the problem being addressed.
Mfg Campaign: 11433496
Recall Date: Sep 19, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While pulling into a parking lot, the brake pedal failed to push down, making me to have to exert force on the brake pedal to stop the car. I had been hearing a "grinding" sound but thought it was from the brake pads needing to be replaced and this was incident was from the calipers being over extended. After replacing the brake pads with the new ones (the old ones were only half the size of the new ones and did not need replacing) the brake pedal still did not push easily. I took the vehicle to the repair shop I always use and they affirmed there was a problem and gave the price for the parts (908.37 for the brake vacuum pump and 107.98 for the Brake Fluid Exchange with ABS). There is visible damage to the end of the camshaft from the pump freezing and being torn apart by the camshaft as a result. The total cost of the repairs was $3409.96, which was unexpected. I was quoted $1134 and change originally for parts and labor at the beginning of the problem being addressed.
Corrective Action:
While pulling into a parking lot, the brake pedal failed to push down, making me to have to exert force on the brake pedal to stop the car. I had been hearing a "grinding" sound but thought it was from the brake pads needing to be replaced and this was incident was from the calipers being over extended. After replacing the brake pads with the new ones (the old ones were only half the size of the new ones and did not need replacing) the brake pedal still did not push easily. I took the vehicle to the repair shop I always use and they affirmed there was a problem and gave the price for the parts (908.37 for the brake vacuum pump and 107.98 for the Brake Fluid Exchange with ABS). There is visible damage to the end of the camshaft from the pump freezing and being torn apart by the camshaft as a result. The total cost of the repairs was $3409.96, which was unexpected. I was quoted $1134 and change originally for parts and labor at the beginning of the problem being addressed.
Additional Notes:
While pulling into a parking lot, the brake pedal failed to push down, making me to have to exert force on the brake pedal to stop the car. I had been hearing a "grinding" sound but thought it was from the brake pads needing to be replaced and this was incident was from the calipers being over extended. After replacing the brake pads with the new ones (the old ones were only half the size of the new ones and did not need replacing) the brake pedal still did not push easily. I took the vehicle to the repair shop I always use and they affirmed there was a problem and gave the price for the parts (908.37 for the brake vacuum pump and 107.98 for the Brake Fluid Exchange with ABS). There is visible damage to the end of the camshaft from the pump freezing and being torn apart by the camshaft as a result. The total cost of the repairs was $3409.96, which was unexpected. I was quoted $1134 and change originally for parts and labor at the beginning of the problem being addressed.
Mfg Campaign: 11433496
Recall Date: Sep 19, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
When driving my car and I stop at a red light and then when the light turns green I accelerate. I notice I get a message on my dashboard power assist and reduce speed. This constantly shows up on my dashboard. I have am appointment with Gm on 9/21/21 to take it in to get service.
Corrective Action:
When driving my car and I stop at a red light and then when the light turns green I accelerate. I notice I get a message on my dashboard power assist and reduce speed. This constantly shows up on my dashboard. I have am appointment with Gm on 9/21/21 to take it in to get service.
Additional Notes:
When driving my car and I stop at a red light and then when the light turns green I accelerate. I notice I get a message on my dashboard power assist and reduce speed. This constantly shows up on my dashboard. I have am appointment with Gm on 9/21/21 to take it in to get service.
Mfg Campaign: 11433451
Recall Date: Sep 18, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while operating the vehicle, the check engine warning light would remain illuminated. Additionally, after the auto start, the fuel-saving feature was activated, the vehicle was hesitant to restart. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 97,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while operating the vehicle, the check engine warning light would remain illuminated. Additionally, after the auto start, the fuel-saving feature was activated, the vehicle was hesitant to restart. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 97,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while operating the vehicle, the check engine warning light would remain illuminated. Additionally, after the auto start, the fuel-saving feature was activated, the vehicle was hesitant to restart. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 97,000.
Mfg Campaign: 11431160
Recall Date: Aug 31, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2017 Malibu (50K miles) has begun giving me the "Shift to Park" error. When I have parked my car, shifted to park, and turn off the ignition I get the display message saying "Shift to Park" even though I have already done that and turned off the car. To clear the message, I have had to restart the car, shift out of park and back into park more forcefully than I want to or, while the ignition is off, push the gear shift harder to park. This error went from 1 a week to multiple times a day. I spoke with GM and they are saying they are not aware of this problem and I will have to pay for repairs out of pocket. I read today that a class action suit has been filed specifically about this problem. I am hoping with enough owners reporting their shift to park issue, GM will have to issue a recall.
Corrective Action:
My 2017 Malibu (50K miles) has begun giving me the "Shift to Park" error. When I have parked my car, shifted to park, and turn off the ignition I get the display message saying "Shift to Park" even though I have already done that and turned off the car. To clear the message, I have had to restart the car, shift out of park and back into park more forcefully than I want to or, while the ignition is off, push the gear shift harder to park. This error went from 1 a week to multiple times a day. I spoke with GM and they are saying they are not aware of this problem and I will have to pay for repairs out of pocket. I read today that a class action suit has been filed specifically about this problem. I am hoping with enough owners reporting their shift to park issue, GM will have to issue a recall.
Additional Notes:
My 2017 Malibu (50K miles) has begun giving me the "Shift to Park" error. When I have parked my car, shifted to park, and turn off the ignition I get the display message saying "Shift to Park" even though I have already done that and turned off the car. To clear the message, I have had to restart the car, shift out of park and back into park more forcefully than I want to or, while the ignition is off, push the gear shift harder to park. This error went from 1 a week to multiple times a day. I spoke with GM and they are saying they are not aware of this problem and I will have to pay for repairs out of pocket. I read today that a class action suit has been filed specifically about this problem. I am hoping with enough owners reporting their shift to park issue, GM will have to issue a recall.
Mfg Campaign: 11430572
Recall Date: Aug 26, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park. I am able to shift to park but then sometimes when I turn off my car, I receive a notification stating that my car is not in park. Most of the time i either have to jiggle the shift gear, turn off and on my car in order for the notification to go away.
Corrective Action:
Shift to park. I am able to shift to park but then sometimes when I turn off my car, I receive a notification stating that my car is not in park. Most of the time i either have to jiggle the shift gear, turn off and on my car in order for the notification to go away.
Additional Notes:
Shift to park. I am able to shift to park but then sometimes when I turn off my car, I receive a notification stating that my car is not in park. Most of the time i either have to jiggle the shift gear, turn off and on my car in order for the notification to go away.
Mfg Campaign: 11430525
Recall Date: Aug 25, 2021
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