Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Malibu vehicles manufactured on November 10, 2016. The right-hand rear side air bag inflator manifold may have insufficient welds.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16146
Recall Date: Dec 2, 2016
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REDUCED ENGINE POWER WARNING 12/29/20 PLUS NUMEROUS OCCURRENCES IN 2019 WHILE DRIVING ON THE HIGHWAY; VEHICLE SLOWS TO 40MPH WITHOUT WARNING SHIFT TO PARK WARNING WHEN VEHICLE ALREADY IN PARK, CAN'T SHUT OFF VEHICLE UNTIL IT RECOGNIZES PARK, OFTEN TAKING UPWARDS OF 10 MINUTES OF REPEATED SHIFTING STABILITRACK SENSOR WARNING AND LOSS OF CRUISE CONTROL, AT HIGHWAY SPEEDS
Corrective Action:
REDUCED ENGINE POWER WARNING 12/29/20 PLUS NUMEROUS OCCURRENCES IN 2019 WHILE DRIVING ON THE HIGHWAY; VEHICLE SLOWS TO 40MPH WITHOUT WARNING SHIFT TO PARK WARNING WHEN VEHICLE ALREADY IN PARK, CAN'T SHUT OFF VEHICLE UNTIL IT RECOGNIZES PARK, OFTEN TAKING UPWARDS OF 10 MINUTES OF REPEATED SHIFTING STABILITRACK SENSOR WARNING AND LOSS OF CRUISE CONTROL, AT HIGHWAY SPEEDS
Additional Notes:
REDUCED ENGINE POWER WARNING 12/29/20 PLUS NUMEROUS OCCURRENCES IN 2019 WHILE DRIVING ON THE HIGHWAY; VEHICLE SLOWS TO 40MPH WITHOUT WARNING SHIFT TO PARK WARNING WHEN VEHICLE ALREADY IN PARK, CAN'T SHUT OFF VEHICLE UNTIL IT RECOGNIZES PARK, OFTEN TAKING UPWARDS OF 10 MINUTES OF REPEATED SHIFTING STABILITRACK SENSOR WARNING AND LOSS OF CRUISE CONTROL, AT HIGHWAY SPEEDS
Mfg Campaign: 11385393
Recall Date: Dec 29, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
DASH WARNING SAYS ACTION REQUIRED....SHIFT TO PARK. BUT THE CAR IS ALREADY IN PARK. CAR WILL NOT SHUT OFF TIL YOU GET IT IN PARK. SOMETIMES NEED TO START AND RESTART CAR A DOZEN TIMES TO GET IT TO STOP THE ERROR. THIS IS A KNOWN PROBLEM WITH LATE MODEL MALIBU'S. TSB # 19-NA-206. REPAIR COST APPROXIMATELY $300. THIS HAPPENS AT RANDOM TIMES, MAKING THE VEHICLE UNRELIABLE. NEED TO DO A RECALL!
Corrective Action:
DASH WARNING SAYS ACTION REQUIRED....SHIFT TO PARK. BUT THE CAR IS ALREADY IN PARK. CAR WILL NOT SHUT OFF TIL YOU GET IT IN PARK. SOMETIMES NEED TO START AND RESTART CAR A DOZEN TIMES TO GET IT TO STOP THE ERROR. THIS IS A KNOWN PROBLEM WITH LATE MODEL MALIBU'S. TSB # 19-NA-206. REPAIR COST APPROXIMATELY $300. THIS HAPPENS AT RANDOM TIMES, MAKING THE VEHICLE UNRELIABLE. NEED TO DO A RECALL!
Additional Notes:
DASH WARNING SAYS ACTION REQUIRED....SHIFT TO PARK. BUT THE CAR IS ALREADY IN PARK. CAR WILL NOT SHUT OFF TIL YOU GET IT IN PARK. SOMETIMES NEED TO START AND RESTART CAR A DOZEN TIMES TO GET IT TO STOP THE ERROR. THIS IS A KNOWN PROBLEM WITH LATE MODEL MALIBU'S. TSB # 19-NA-206. REPAIR COST APPROXIMATELY $300. THIS HAPPENS AT RANDOM TIMES, MAKING THE VEHICLE UNRELIABLE. NEED TO DO A RECALL!
Mfg Campaign: 11385250
Recall Date: Dec 28, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WILL SHUT DOWN AFTER AUTO STOP ENABLED WHEN CAR COMES TO COMPLETE STOP AT LIGHTS, INTERSECTIONS, ETC. VEHICLE WILL ALSO SHUT DOWN WHILE DRIVING. STALITRAK WARNING BLINKS BUT THE ELECTRICAL POWER INSIDE DOESN'T ALWAYS SHUT DOWN. CAR WILL START BACK UP ONCE YOU QUICKLY PUT THE VEHICLE IN PARK , SHUT IT OFF AND THEN TURN IT BACK ON. SOMETIMES IT TAKES 3-5 TIMES TO GET IT STARTED BACK UP. BATTERY HAS BEEN CHANGED AND SENSOR REPLACED BUT IT STILL HASN'T FIXED THE ISSUE. SEVERELY UNCOMFORTABLE DRIVING THE CAR ANYWHERE.
Corrective Action:
VEHICLE WILL SHUT DOWN AFTER AUTO STOP ENABLED WHEN CAR COMES TO COMPLETE STOP AT LIGHTS, INTERSECTIONS, ETC. VEHICLE WILL ALSO SHUT DOWN WHILE DRIVING. STALITRAK WARNING BLINKS BUT THE ELECTRICAL POWER INSIDE DOESN'T ALWAYS SHUT DOWN. CAR WILL START BACK UP ONCE YOU QUICKLY PUT THE VEHICLE IN PARK , SHUT IT OFF AND THEN TURN IT BACK ON. SOMETIMES IT TAKES 3-5 TIMES TO GET IT STARTED BACK UP. BATTERY HAS BEEN CHANGED AND SENSOR REPLACED BUT IT STILL HASN'T FIXED THE ISSUE. SEVERELY UNCOMFORTABLE DRIVING THE CAR ANYWHERE.
Additional Notes:
VEHICLE WILL SHUT DOWN AFTER AUTO STOP ENABLED WHEN CAR COMES TO COMPLETE STOP AT LIGHTS, INTERSECTIONS, ETC. VEHICLE WILL ALSO SHUT DOWN WHILE DRIVING. STALITRAK WARNING BLINKS BUT THE ELECTRICAL POWER INSIDE DOESN'T ALWAYS SHUT DOWN. CAR WILL START BACK UP ONCE YOU QUICKLY PUT THE VEHICLE IN PARK , SHUT IT OFF AND THEN TURN IT BACK ON. SOMETIMES IT TAKES 3-5 TIMES TO GET IT STARTED BACK UP. BATTERY HAS BEEN CHANGED AND SENSOR REPLACED BUT IT STILL HASN'T FIXED THE ISSUE. SEVERELY UNCOMFORTABLE DRIVING THE CAR ANYWHERE.
Mfg Campaign: 11384671
Recall Date: Dec 23, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE WILL SHUT DOWN AFTER AUTO STOP ENABLED WHEN CAR COMES TO COMPLETE STOP AT LIGHTS, INTERSECTIONS, ETC. VEHICLE WILL ALSO SHUT DOWN WHILE DRIVING. STALITRAK WARNING BLINKS BUT THE ELECTRICAL POWER INSIDE DOESN'T ALWAYS SHUT DOWN. CAR WILL START BACK UP ONCE YOU QUICKLY PUT THE VEHICLE IN PARK , SHUT IT OFF AND THEN TURN IT BACK ON. SOMETIMES IT TAKES 3-5 TIMES TO GET IT STARTED BACK UP. BATTERY HAS BEEN CHANGED AND SENSOR REPLACED BUT IT STILL HASN'T FIXED THE ISSUE. SEVERELY UNCOMFORTABLE DRIVING THE CAR ANYWHERE.
Corrective Action:
VEHICLE WILL SHUT DOWN AFTER AUTO STOP ENABLED WHEN CAR COMES TO COMPLETE STOP AT LIGHTS, INTERSECTIONS, ETC. VEHICLE WILL ALSO SHUT DOWN WHILE DRIVING. STALITRAK WARNING BLINKS BUT THE ELECTRICAL POWER INSIDE DOESN'T ALWAYS SHUT DOWN. CAR WILL START BACK UP ONCE YOU QUICKLY PUT THE VEHICLE IN PARK , SHUT IT OFF AND THEN TURN IT BACK ON. SOMETIMES IT TAKES 3-5 TIMES TO GET IT STARTED BACK UP. BATTERY HAS BEEN CHANGED AND SENSOR REPLACED BUT IT STILL HASN'T FIXED THE ISSUE. SEVERELY UNCOMFORTABLE DRIVING THE CAR ANYWHERE.
Additional Notes:
VEHICLE WILL SHUT DOWN AFTER AUTO STOP ENABLED WHEN CAR COMES TO COMPLETE STOP AT LIGHTS, INTERSECTIONS, ETC. VEHICLE WILL ALSO SHUT DOWN WHILE DRIVING. STALITRAK WARNING BLINKS BUT THE ELECTRICAL POWER INSIDE DOESN'T ALWAYS SHUT DOWN. CAR WILL START BACK UP ONCE YOU QUICKLY PUT THE VEHICLE IN PARK , SHUT IT OFF AND THEN TURN IT BACK ON. SOMETIMES IT TAKES 3-5 TIMES TO GET IT STARTED BACK UP. BATTERY HAS BEEN CHANGED AND SENSOR REPLACED BUT IT STILL HASN'T FIXED THE ISSUE. SEVERELY UNCOMFORTABLE DRIVING THE CAR ANYWHERE.
Mfg Campaign: 11384671
Recall Date: Dec 23, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WILL SHUT DOWN AFTER AUTO STOP ENABLED WHEN CAR COMES TO COMPLETE STOP AT LIGHTS, INTERSECTIONS, ETC. VEHICLE WILL ALSO SHUT DOWN WHILE DRIVING. STALITRAK WARNING BLINKS BUT THE ELECTRICAL POWER INSIDE DOESN'T ALWAYS SHUT DOWN. CAR WILL START BACK UP ONCE YOU QUICKLY PUT THE VEHICLE IN PARK , SHUT IT OFF AND THEN TURN IT BACK ON. SOMETIMES IT TAKES 3-5 TIMES TO GET IT STARTED BACK UP. BATTERY HAS BEEN CHANGED AND SENSOR REPLACED BUT IT STILL HASN'T FIXED THE ISSUE. SEVERELY UNCOMFORTABLE DRIVING THE CAR ANYWHERE.
Corrective Action:
VEHICLE WILL SHUT DOWN AFTER AUTO STOP ENABLED WHEN CAR COMES TO COMPLETE STOP AT LIGHTS, INTERSECTIONS, ETC. VEHICLE WILL ALSO SHUT DOWN WHILE DRIVING. STALITRAK WARNING BLINKS BUT THE ELECTRICAL POWER INSIDE DOESN'T ALWAYS SHUT DOWN. CAR WILL START BACK UP ONCE YOU QUICKLY PUT THE VEHICLE IN PARK , SHUT IT OFF AND THEN TURN IT BACK ON. SOMETIMES IT TAKES 3-5 TIMES TO GET IT STARTED BACK UP. BATTERY HAS BEEN CHANGED AND SENSOR REPLACED BUT IT STILL HASN'T FIXED THE ISSUE. SEVERELY UNCOMFORTABLE DRIVING THE CAR ANYWHERE.
Additional Notes:
VEHICLE WILL SHUT DOWN AFTER AUTO STOP ENABLED WHEN CAR COMES TO COMPLETE STOP AT LIGHTS, INTERSECTIONS, ETC. VEHICLE WILL ALSO SHUT DOWN WHILE DRIVING. STALITRAK WARNING BLINKS BUT THE ELECTRICAL POWER INSIDE DOESN'T ALWAYS SHUT DOWN. CAR WILL START BACK UP ONCE YOU QUICKLY PUT THE VEHICLE IN PARK , SHUT IT OFF AND THEN TURN IT BACK ON. SOMETIMES IT TAKES 3-5 TIMES TO GET IT STARTED BACK UP. BATTERY HAS BEEN CHANGED AND SENSOR REPLACED BUT IT STILL HASN'T FIXED THE ISSUE. SEVERELY UNCOMFORTABLE DRIVING THE CAR ANYWHERE.
Mfg Campaign: 11384671
Recall Date: Dec 23, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING ASSISTANCE REDUCED WARNING MESSAGE WOULD INTERMITTENTLY APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD INITIALLY TAKEN THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET AUGUSTA (2031 GORDON HWY, AUGUSTA, GA 30909) WHERE SHE WAS INFORMED THAT SHE HAD A DEFECTIVE RACK AND PINION. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TIE ROD AND HAD THE TIE ROD REPLACED. RECENTLY, THE CONTACT STATED THAT AN ABNORMAL SCRAPING NOISE WOULD EMIT FROM THE VEHICLE UPON DEPRESSION OF THE BRAKE PEDAL AS THE ABS WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO JOHNSON MOTOR COMPANY OF SOUTH CAROLINA (490 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829) WHERE THEY REPAIRED THE VEHICLE FOR A DEFECTIVE PCV HOSE. AN HOUR AFTER THE VEHICLE WAS RETURNED TO THE CONTACT, THE SAME FAILURE RECURRED. THE MANUFACTURER HAD BEEN NOTIFIED SEVERAL TIMES ABOUT THE FAILURES AND SEVERAL CASES WERE FILED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,757.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING ASSISTANCE REDUCED WARNING MESSAGE WOULD INTERMITTENTLY APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD INITIALLY TAKEN THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET AUGUSTA (2031 GORDON HWY, AUGUSTA, GA 30909) WHERE SHE WAS INFORMED THAT SHE HAD A DEFECTIVE RACK AND PINION. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TIE ROD AND HAD THE TIE ROD REPLACED. RECENTLY, THE CONTACT STATED THAT AN ABNORMAL SCRAPING NOISE WOULD EMIT FROM THE VEHICLE UPON DEPRESSION OF THE BRAKE PEDAL AS THE ABS WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO JOHNSON MOTOR COMPANY OF SOUTH CAROLINA (490 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829) WHERE THEY REPAIRED THE VEHICLE FOR A DEFECTIVE PCV HOSE. AN HOUR AFTER THE VEHICLE WAS RETURNED TO THE CONTACT, THE SAME FAILURE RECURRED. THE MANUFACTURER HAD BEEN NOTIFIED SEVERAL TIMES ABOUT THE FAILURES AND SEVERAL CASES WERE FILED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,757.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING ASSISTANCE REDUCED WARNING MESSAGE WOULD INTERMITTENTLY APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD INITIALLY TAKEN THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET AUGUSTA (2031 GORDON HWY, AUGUSTA, GA 30909) WHERE SHE WAS INFORMED THAT SHE HAD A DEFECTIVE RACK AND PINION. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TIE ROD AND HAD THE TIE ROD REPLACED. RECENTLY, THE CONTACT STATED THAT AN ABNORMAL SCRAPING NOISE WOULD EMIT FROM THE VEHICLE UPON DEPRESSION OF THE BRAKE PEDAL AS THE ABS WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO JOHNSON MOTOR COMPANY OF SOUTH CAROLINA (490 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829) WHERE THEY REPAIRED THE VEHICLE FOR A DEFECTIVE PCV HOSE. AN HOUR AFTER THE VEHICLE WAS RETURNED TO THE CONTACT, THE SAME FAILURE RECURRED. THE MANUFACTURER HAD BEEN NOTIFIED SEVERAL TIMES ABOUT THE FAILURES AND SEVERAL CASES WERE FILED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,757.
Mfg Campaign: 11384743
Recall Date: Dec 23, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING ASSISTANCE REDUCED WARNING MESSAGE WOULD INTERMITTENTLY APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD INITIALLY TAKEN THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET AUGUSTA (2031 GORDON HWY, AUGUSTA, GA 30909) WHERE SHE WAS INFORMED THAT SHE HAD A DEFECTIVE RACK AND PINION. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TIE ROD AND HAD THE TIE ROD REPLACED. RECENTLY, THE CONTACT STATED THAT AN ABNORMAL SCRAPING NOISE WOULD EMIT FROM THE VEHICLE UPON DEPRESSION OF THE BRAKE PEDAL AS THE ABS WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO JOHNSON MOTOR COMPANY OF SOUTH CAROLINA (490 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829) WHERE THEY REPAIRED THE VEHICLE FOR A DEFECTIVE PCV HOSE. AN HOUR AFTER THE VEHICLE WAS RETURNED TO THE CONTACT, THE SAME FAILURE RECURRED. THE MANUFACTURER HAD BEEN NOTIFIED SEVERAL TIMES ABOUT THE FAILURES AND SEVERAL CASES WERE FILED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,757.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING ASSISTANCE REDUCED WARNING MESSAGE WOULD INTERMITTENTLY APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD INITIALLY TAKEN THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET AUGUSTA (2031 GORDON HWY, AUGUSTA, GA 30909) WHERE SHE WAS INFORMED THAT SHE HAD A DEFECTIVE RACK AND PINION. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TIE ROD AND HAD THE TIE ROD REPLACED. RECENTLY, THE CONTACT STATED THAT AN ABNORMAL SCRAPING NOISE WOULD EMIT FROM THE VEHICLE UPON DEPRESSION OF THE BRAKE PEDAL AS THE ABS WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO JOHNSON MOTOR COMPANY OF SOUTH CAROLINA (490 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829) WHERE THEY REPAIRED THE VEHICLE FOR A DEFECTIVE PCV HOSE. AN HOUR AFTER THE VEHICLE WAS RETURNED TO THE CONTACT, THE SAME FAILURE RECURRED. THE MANUFACTURER HAD BEEN NOTIFIED SEVERAL TIMES ABOUT THE FAILURES AND SEVERAL CASES WERE FILED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,757.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING ASSISTANCE REDUCED WARNING MESSAGE WOULD INTERMITTENTLY APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD INITIALLY TAKEN THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET AUGUSTA (2031 GORDON HWY, AUGUSTA, GA 30909) WHERE SHE WAS INFORMED THAT SHE HAD A DEFECTIVE RACK AND PINION. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TIE ROD AND HAD THE TIE ROD REPLACED. RECENTLY, THE CONTACT STATED THAT AN ABNORMAL SCRAPING NOISE WOULD EMIT FROM THE VEHICLE UPON DEPRESSION OF THE BRAKE PEDAL AS THE ABS WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO JOHNSON MOTOR COMPANY OF SOUTH CAROLINA (490 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829) WHERE THEY REPAIRED THE VEHICLE FOR A DEFECTIVE PCV HOSE. AN HOUR AFTER THE VEHICLE WAS RETURNED TO THE CONTACT, THE SAME FAILURE RECURRED. THE MANUFACTURER HAD BEEN NOTIFIED SEVERAL TIMES ABOUT THE FAILURES AND SEVERAL CASES WERE FILED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,757.
Mfg Campaign: 11384743
Recall Date: Dec 23, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED WITH MESSAGE TO DRIVE WITH CARE. THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED WITH MESSAGE TO DRIVE WITH CARE. THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED WITH MESSAGE TO DRIVE WITH CARE. THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Mfg Campaign: 11384601
Recall Date: Dec 22, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED WITH MESSAGE TO DRIVE WITH CARE. THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED WITH MESSAGE TO DRIVE WITH CARE. THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED WITH MESSAGE TO DRIVE WITH CARE. THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Mfg Campaign: 11384601
Recall Date: Dec 22, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY POWER STEERING ASSIST POPS UP AND DISAPPEARS. CAR COMPLETELY SHUT OFF ON ME AT A STOP SIGN(TWICE) AND WOULD NOT CRANK BACK UP
Corrective Action:
MY POWER STEERING ASSIST POPS UP AND DISAPPEARS. CAR COMPLETELY SHUT OFF ON ME AT A STOP SIGN(TWICE) AND WOULD NOT CRANK BACK UP
Additional Notes:
MY POWER STEERING ASSIST POPS UP AND DISAPPEARS. CAR COMPLETELY SHUT OFF ON ME AT A STOP SIGN(TWICE) AND WOULD NOT CRANK BACK UP
Mfg Campaign: 11384597
Recall Date: Dec 22, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY POWER STEERING ASSIST POPS UP AND DISAPPEARS. CAR COMPLETELY SHUT OFF ON ME AT A STOP SIGN(TWICE) AND WOULD NOT CRANK BACK UP
Corrective Action:
MY POWER STEERING ASSIST POPS UP AND DISAPPEARS. CAR COMPLETELY SHUT OFF ON ME AT A STOP SIGN(TWICE) AND WOULD NOT CRANK BACK UP
Additional Notes:
MY POWER STEERING ASSIST POPS UP AND DISAPPEARS. CAR COMPLETELY SHUT OFF ON ME AT A STOP SIGN(TWICE) AND WOULD NOT CRANK BACK UP
Mfg Campaign: 11384597
Recall Date: Dec 22, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY POWER STEERING ASSIST POPS UP AND DISAPPEARS. CAR COMPLETELY SHUT OFF ON ME AT A STOP SIGN(TWICE) AND WOULD NOT CRANK BACK UP
Corrective Action:
MY POWER STEERING ASSIST POPS UP AND DISAPPEARS. CAR COMPLETELY SHUT OFF ON ME AT A STOP SIGN(TWICE) AND WOULD NOT CRANK BACK UP
Additional Notes:
MY POWER STEERING ASSIST POPS UP AND DISAPPEARS. CAR COMPLETELY SHUT OFF ON ME AT A STOP SIGN(TWICE) AND WOULD NOT CRANK BACK UP
Mfg Campaign: 11384597
Recall Date: Dec 22, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS ON THE EWAY AND I WAS GOING 80MPH IN THE LEFT LANE, AND MY CAR JERKED TO DECELERATE TO 20MPH. THE MESSAGE SAID, 'ENGINE POWER REDUCED'.
Corrective Action:
I WAS ON THE EWAY AND I WAS GOING 80MPH IN THE LEFT LANE, AND MY CAR JERKED TO DECELERATE TO 20MPH. THE MESSAGE SAID, 'ENGINE POWER REDUCED'.
Additional Notes:
I WAS ON THE EWAY AND I WAS GOING 80MPH IN THE LEFT LANE, AND MY CAR JERKED TO DECELERATE TO 20MPH. THE MESSAGE SAID, 'ENGINE POWER REDUCED'.
Mfg Campaign: 11383512
Recall Date: Dec 15, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I WAS ON THE EWAY AND I WAS GOING 80MPH IN THE LEFT LANE, AND MY CAR JERKED TO DECELERATE TO 20MPH. THE MESSAGE SAID, 'ENGINE POWER REDUCED'.
Corrective Action:
I WAS ON THE EWAY AND I WAS GOING 80MPH IN THE LEFT LANE, AND MY CAR JERKED TO DECELERATE TO 20MPH. THE MESSAGE SAID, 'ENGINE POWER REDUCED'.
Additional Notes:
I WAS ON THE EWAY AND I WAS GOING 80MPH IN THE LEFT LANE, AND MY CAR JERKED TO DECELERATE TO 20MPH. THE MESSAGE SAID, 'ENGINE POWER REDUCED'.
Mfg Campaign: 11383512
Recall Date: Dec 15, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS ON THE EWAY AND I WAS GOING 80MPH IN THE LEFT LANE, AND MY CAR JERKED TO DECELERATE TO 20MPH. THE MESSAGE SAID, 'ENGINE POWER REDUCED'.
Corrective Action:
I WAS ON THE EWAY AND I WAS GOING 80MPH IN THE LEFT LANE, AND MY CAR JERKED TO DECELERATE TO 20MPH. THE MESSAGE SAID, 'ENGINE POWER REDUCED'.
Additional Notes:
I WAS ON THE EWAY AND I WAS GOING 80MPH IN THE LEFT LANE, AND MY CAR JERKED TO DECELERATE TO 20MPH. THE MESSAGE SAID, 'ENGINE POWER REDUCED'.
Mfg Campaign: 11383512
Recall Date: Dec 15, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
STARTED LAST NOVEMBER 2019 I WAS DRIVING TO WORK AND SUDDENLY MY CHECK ENGINE LIGHT CAME ON AND THEN A ENGINE POWER REDUCE COMES ON AND MY CAR STARTS TO SLOW DOWN. TOOK TO CHEVY AND WAS TOLD THEY COULD NOT TEST THE DIAGNOSTIC BECAUSE MY CHECK ENGINE LIGHT WAS NO LONGER ON. FAST FORWARD TO THIS SEPTEMBER 2020 AND IT STARTED UP AGAIN AND HAS BEEN ON AND OFF SINCE. THIS IS VERY DANGEROUS AS IT HAPPENS AT ANY POINT IM DRIVING WHETHER IT'S ON THE FREEWAY OR SMALL ROAD. I'M HAVING TO PULL OVER AND TURN MY CAR OFF! I HAVE TEENAGE DAUGHTERS AND 2 SMALL BOYS THAT I HAVE IN MY CAR WHEN THIS HAPPENS AND IT'S VERY SCARY AND DANGEROUS! SO TODAY DECEMBER 15, 2020 I TOOK IT BACK TO CHEVY AND GETTING IT CHECKED. I WAS TOLD IT COULD TAKE UP TO 5 DAYS AND I'M REALLY HOPING THIS IS A FACTORY RECALL DUE TO THE SAFETY OF THIS HAPPENING WHILE DRIVING AND DRIVING AT FAST SPEED ON THE FREEWAY!
Corrective Action:
STARTED LAST NOVEMBER 2019 I WAS DRIVING TO WORK AND SUDDENLY MY CHECK ENGINE LIGHT CAME ON AND THEN A ENGINE POWER REDUCE COMES ON AND MY CAR STARTS TO SLOW DOWN. TOOK TO CHEVY AND WAS TOLD THEY COULD NOT TEST THE DIAGNOSTIC BECAUSE MY CHECK ENGINE LIGHT WAS NO LONGER ON. FAST FORWARD TO THIS SEPTEMBER 2020 AND IT STARTED UP AGAIN AND HAS BEEN ON AND OFF SINCE. THIS IS VERY DANGEROUS AS IT HAPPENS AT ANY POINT IM DRIVING WHETHER IT'S ON THE FREEWAY OR SMALL ROAD. I'M HAVING TO PULL OVER AND TURN MY CAR OFF! I HAVE TEENAGE DAUGHTERS AND 2 SMALL BOYS THAT I HAVE IN MY CAR WHEN THIS HAPPENS AND IT'S VERY SCARY AND DANGEROUS! SO TODAY DECEMBER 15, 2020 I TOOK IT BACK TO CHEVY AND GETTING IT CHECKED. I WAS TOLD IT COULD TAKE UP TO 5 DAYS AND I'M REALLY HOPING THIS IS A FACTORY RECALL DUE TO THE SAFETY OF THIS HAPPENING WHILE DRIVING AND DRIVING AT FAST SPEED ON THE FREEWAY!
Additional Notes:
STARTED LAST NOVEMBER 2019 I WAS DRIVING TO WORK AND SUDDENLY MY CHECK ENGINE LIGHT CAME ON AND THEN A ENGINE POWER REDUCE COMES ON AND MY CAR STARTS TO SLOW DOWN. TOOK TO CHEVY AND WAS TOLD THEY COULD NOT TEST THE DIAGNOSTIC BECAUSE MY CHECK ENGINE LIGHT WAS NO LONGER ON. FAST FORWARD TO THIS SEPTEMBER 2020 AND IT STARTED UP AGAIN AND HAS BEEN ON AND OFF SINCE. THIS IS VERY DANGEROUS AS IT HAPPENS AT ANY POINT IM DRIVING WHETHER IT'S ON THE FREEWAY OR SMALL ROAD. I'M HAVING TO PULL OVER AND TURN MY CAR OFF! I HAVE TEENAGE DAUGHTERS AND 2 SMALL BOYS THAT I HAVE IN MY CAR WHEN THIS HAPPENS AND IT'S VERY SCARY AND DANGEROUS! SO TODAY DECEMBER 15, 2020 I TOOK IT BACK TO CHEVY AND GETTING IT CHECKED. I WAS TOLD IT COULD TAKE UP TO 5 DAYS AND I'M REALLY HOPING THIS IS A FACTORY RECALL DUE TO THE SAFETY OF THIS HAPPENING WHILE DRIVING AND DRIVING AT FAST SPEED ON THE FREEWAY!
Mfg Campaign: 11383568
Recall Date: Dec 15, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I SHIFT MY CAR TO PARK AND TURN OFF THE IGNITION, I RECEIVE A MESSAGE STATING "SHIFT TO PARK". IT KEEPS MY CAR IN THE ACCESSORY START POSITION THEREBY RUNNING THE BATTERY DOWN IF I CANNOT GET IT TO RECOGNIZE THAT THE CAR IS IN PARK AND THE ENGINE IS SHUT OFF. THIS HAS BEEN AN INTERMITTENT, ONGOING PROBLEM FOR ABOUT 2 WEEKS. I CONTACTED THE LOCAL GM DEALER ABOUT THIS BUT THERE IS NO RECALL.
Corrective Action:
WHEN I SHIFT MY CAR TO PARK AND TURN OFF THE IGNITION, I RECEIVE A MESSAGE STATING "SHIFT TO PARK". IT KEEPS MY CAR IN THE ACCESSORY START POSITION THEREBY RUNNING THE BATTERY DOWN IF I CANNOT GET IT TO RECOGNIZE THAT THE CAR IS IN PARK AND THE ENGINE IS SHUT OFF. THIS HAS BEEN AN INTERMITTENT, ONGOING PROBLEM FOR ABOUT 2 WEEKS. I CONTACTED THE LOCAL GM DEALER ABOUT THIS BUT THERE IS NO RECALL.
Additional Notes:
WHEN I SHIFT MY CAR TO PARK AND TURN OFF THE IGNITION, I RECEIVE A MESSAGE STATING "SHIFT TO PARK". IT KEEPS MY CAR IN THE ACCESSORY START POSITION THEREBY RUNNING THE BATTERY DOWN IF I CANNOT GET IT TO RECOGNIZE THAT THE CAR IS IN PARK AND THE ENGINE IS SHUT OFF. THIS HAS BEEN AN INTERMITTENT, ONGOING PROBLEM FOR ABOUT 2 WEEKS. I CONTACTED THE LOCAL GM DEALER ABOUT THIS BUT THERE IS NO RECALL.
Mfg Campaign: 11383371
Recall Date: Dec 14, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
ABOUT 6 MONTHS AGO, I WAS DRIVING IN THE INTERSTATE GOING ABOUT 70 MPH, WHEN MY VEHICLE DROPPED ITS SPEED TO 20 MPH ADVISING OF ' REDUCED ENGINE POWER ', THE SPEED DID NOT DECREASE WHICH CAUSED A HAULT & JERK. WHICH COULD HAVE TURNED FATAL IF THERE WAS A VEHICLE BEHIND ME. OCTOBER 30TH, I WAS DRIVING ABOUT 30MPH IN A RESIDENTIAL AREA WHEN I APPROACHED A STOP SIGN AND MY VEHICLE SUDDENLY LOST POWER, AFTER ABOUT 3 MINUTES I WAS ABLE TO START THE VEHICLE AND DRIVE TO THE DEALERSHIP. THE BATTERY AND A SENSOR HAD BEEN REPLACED. EXACTLY TWO WEEKS LATER, I WAS DRIVING ON THE STREET AROUND 25-30MPH, APPROACHED A STOP AGAIN AND CAR POWERED OFF.. IMMEDIATELY TAKEN TO DEALERSHIP AND THEY COULD NOT IDENTIFY THE PROBLEM. THIS IS A HUGE SAFETY HAZARD, I DO NOT DRIVE ON THE HIGHWAY OUT OF FEAR THAT THE CAR MAY SHUT OFF. I'VE BEEN TO AUTHORIZED DEALERSHIPS & HAD THE TRANSMISSION CHECKED OUT BY CERTIFIED TRANSMISSIONS SHOPS AND CAN'T SOURCE THE PROBLEM
Corrective Action:
ABOUT 6 MONTHS AGO, I WAS DRIVING IN THE INTERSTATE GOING ABOUT 70 MPH, WHEN MY VEHICLE DROPPED ITS SPEED TO 20 MPH ADVISING OF ' REDUCED ENGINE POWER ', THE SPEED DID NOT DECREASE WHICH CAUSED A HAULT & JERK. WHICH COULD HAVE TURNED FATAL IF THERE WAS A VEHICLE BEHIND ME. OCTOBER 30TH, I WAS DRIVING ABOUT 30MPH IN A RESIDENTIAL AREA WHEN I APPROACHED A STOP SIGN AND MY VEHICLE SUDDENLY LOST POWER, AFTER ABOUT 3 MINUTES I WAS ABLE TO START THE VEHICLE AND DRIVE TO THE DEALERSHIP. THE BATTERY AND A SENSOR HAD BEEN REPLACED. EXACTLY TWO WEEKS LATER, I WAS DRIVING ON THE STREET AROUND 25-30MPH, APPROACHED A STOP AGAIN AND CAR POWERED OFF.. IMMEDIATELY TAKEN TO DEALERSHIP AND THEY COULD NOT IDENTIFY THE PROBLEM. THIS IS A HUGE SAFETY HAZARD, I DO NOT DRIVE ON THE HIGHWAY OUT OF FEAR THAT THE CAR MAY SHUT OFF. I'VE BEEN TO AUTHORIZED DEALERSHIPS & HAD THE TRANSMISSION CHECKED OUT BY CERTIFIED TRANSMISSIONS SHOPS AND CAN'T SOURCE THE PROBLEM
Additional Notes:
ABOUT 6 MONTHS AGO, I WAS DRIVING IN THE INTERSTATE GOING ABOUT 70 MPH, WHEN MY VEHICLE DROPPED ITS SPEED TO 20 MPH ADVISING OF ' REDUCED ENGINE POWER ', THE SPEED DID NOT DECREASE WHICH CAUSED A HAULT & JERK. WHICH COULD HAVE TURNED FATAL IF THERE WAS A VEHICLE BEHIND ME. OCTOBER 30TH, I WAS DRIVING ABOUT 30MPH IN A RESIDENTIAL AREA WHEN I APPROACHED A STOP SIGN AND MY VEHICLE SUDDENLY LOST POWER, AFTER ABOUT 3 MINUTES I WAS ABLE TO START THE VEHICLE AND DRIVE TO THE DEALERSHIP. THE BATTERY AND A SENSOR HAD BEEN REPLACED. EXACTLY TWO WEEKS LATER, I WAS DRIVING ON THE STREET AROUND 25-30MPH, APPROACHED A STOP AGAIN AND CAR POWERED OFF.. IMMEDIATELY TAKEN TO DEALERSHIP AND THEY COULD NOT IDENTIFY THE PROBLEM. THIS IS A HUGE SAFETY HAZARD, I DO NOT DRIVE ON THE HIGHWAY OUT OF FEAR THAT THE CAR MAY SHUT OFF. I'VE BEEN TO AUTHORIZED DEALERSHIPS & HAD THE TRANSMISSION CHECKED OUT BY CERTIFIED TRANSMISSIONS SHOPS AND CAN'T SOURCE THE PROBLEM
Mfg Campaign: 11382993
Recall Date: Dec 11, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ABOUT 6 MONTHS AGO, I WAS DRIVING IN THE INTERSTATE GOING ABOUT 70 MPH, WHEN MY VEHICLE DROPPED ITS SPEED TO 20 MPH ADVISING OF ' REDUCED ENGINE POWER ', THE SPEED DID NOT DECREASE WHICH CAUSED A HAULT & JERK. WHICH COULD HAVE TURNED FATAL IF THERE WAS A VEHICLE BEHIND ME. OCTOBER 30TH, I WAS DRIVING ABOUT 30MPH IN A RESIDENTIAL AREA WHEN I APPROACHED A STOP SIGN AND MY VEHICLE SUDDENLY LOST POWER, AFTER ABOUT 3 MINUTES I WAS ABLE TO START THE VEHICLE AND DRIVE TO THE DEALERSHIP. THE BATTERY AND A SENSOR HAD BEEN REPLACED. EXACTLY TWO WEEKS LATER, I WAS DRIVING ON THE STREET AROUND 25-30MPH, APPROACHED A STOP AGAIN AND CAR POWERED OFF.. IMMEDIATELY TAKEN TO DEALERSHIP AND THEY COULD NOT IDENTIFY THE PROBLEM. THIS IS A HUGE SAFETY HAZARD, I DO NOT DRIVE ON THE HIGHWAY OUT OF FEAR THAT THE CAR MAY SHUT OFF. I'VE BEEN TO AUTHORIZED DEALERSHIPS & HAD THE TRANSMISSION CHECKED OUT BY CERTIFIED TRANSMISSIONS SHOPS AND CAN'T SOURCE THE PROBLEM
Corrective Action:
ABOUT 6 MONTHS AGO, I WAS DRIVING IN THE INTERSTATE GOING ABOUT 70 MPH, WHEN MY VEHICLE DROPPED ITS SPEED TO 20 MPH ADVISING OF ' REDUCED ENGINE POWER ', THE SPEED DID NOT DECREASE WHICH CAUSED A HAULT & JERK. WHICH COULD HAVE TURNED FATAL IF THERE WAS A VEHICLE BEHIND ME. OCTOBER 30TH, I WAS DRIVING ABOUT 30MPH IN A RESIDENTIAL AREA WHEN I APPROACHED A STOP SIGN AND MY VEHICLE SUDDENLY LOST POWER, AFTER ABOUT 3 MINUTES I WAS ABLE TO START THE VEHICLE AND DRIVE TO THE DEALERSHIP. THE BATTERY AND A SENSOR HAD BEEN REPLACED. EXACTLY TWO WEEKS LATER, I WAS DRIVING ON THE STREET AROUND 25-30MPH, APPROACHED A STOP AGAIN AND CAR POWERED OFF.. IMMEDIATELY TAKEN TO DEALERSHIP AND THEY COULD NOT IDENTIFY THE PROBLEM. THIS IS A HUGE SAFETY HAZARD, I DO NOT DRIVE ON THE HIGHWAY OUT OF FEAR THAT THE CAR MAY SHUT OFF. I'VE BEEN TO AUTHORIZED DEALERSHIPS & HAD THE TRANSMISSION CHECKED OUT BY CERTIFIED TRANSMISSIONS SHOPS AND CAN'T SOURCE THE PROBLEM
Additional Notes:
ABOUT 6 MONTHS AGO, I WAS DRIVING IN THE INTERSTATE GOING ABOUT 70 MPH, WHEN MY VEHICLE DROPPED ITS SPEED TO 20 MPH ADVISING OF ' REDUCED ENGINE POWER ', THE SPEED DID NOT DECREASE WHICH CAUSED A HAULT & JERK. WHICH COULD HAVE TURNED FATAL IF THERE WAS A VEHICLE BEHIND ME. OCTOBER 30TH, I WAS DRIVING ABOUT 30MPH IN A RESIDENTIAL AREA WHEN I APPROACHED A STOP SIGN AND MY VEHICLE SUDDENLY LOST POWER, AFTER ABOUT 3 MINUTES I WAS ABLE TO START THE VEHICLE AND DRIVE TO THE DEALERSHIP. THE BATTERY AND A SENSOR HAD BEEN REPLACED. EXACTLY TWO WEEKS LATER, I WAS DRIVING ON THE STREET AROUND 25-30MPH, APPROACHED A STOP AGAIN AND CAR POWERED OFF.. IMMEDIATELY TAKEN TO DEALERSHIP AND THEY COULD NOT IDENTIFY THE PROBLEM. THIS IS A HUGE SAFETY HAZARD, I DO NOT DRIVE ON THE HIGHWAY OUT OF FEAR THAT THE CAR MAY SHUT OFF. I'VE BEEN TO AUTHORIZED DEALERSHIPS & HAD THE TRANSMISSION CHECKED OUT BY CERTIFIED TRANSMISSIONS SHOPS AND CAN'T SOURCE THE PROBLEM
Mfg Campaign: 11382993
Recall Date: Dec 11, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"STEERING ASSISTANCE REDUCED DRIVE WITH CARE" WARNING APPEARS ON DASH RIGHT BEFORE I'M GOING TO ACCELERATE AFTER BEING STOPPED.
Corrective Action:
"STEERING ASSISTANCE REDUCED DRIVE WITH CARE" WARNING APPEARS ON DASH RIGHT BEFORE I'M GOING TO ACCELERATE AFTER BEING STOPPED.
Additional Notes:
"STEERING ASSISTANCE REDUCED DRIVE WITH CARE" WARNING APPEARS ON DASH RIGHT BEFORE I'M GOING TO ACCELERATE AFTER BEING STOPPED.
Mfg Campaign: 11382759
Recall Date: Dec 9, 2020
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