Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Malibu vehicles equipped with 1.5L turbo engines. An error in the Engine Control Module (ECM) software may result in the fuel injectors being disabled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192221960
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The third brake light cracked for unknown reasons in several spots. This has caused water to leak in and damage the ceiling/interior. It is just one of several issues that have happened since purchasing this vehicle brand new in 2018. It has singlehandedly been the worst vehicle that I have ever purchased as it has been unreliable, dangerous (shift to park, reduced engine power, etc) and costly with repairs.
Corrective Action:
The third brake light cracked for unknown reasons in several spots. This has caused water to leak in and damage the ceiling/interior. It is just one of several issues that have happened since purchasing this vehicle brand new in 2018. It has singlehandedly been the worst vehicle that I have ever purchased as it has been unreliable, dangerous (shift to park, reduced engine power, etc) and costly with repairs.
Additional Notes:
The third brake light cracked for unknown reasons in several spots. This has caused water to leak in and damage the ceiling/interior. It is just one of several issues that have happened since purchasing this vehicle brand new in 2018. It has singlehandedly been the worst vehicle that I have ever purchased as it has been unreliable, dangerous (shift to park, reduced engine power, etc) and costly with repairs.
Mfg Campaign: 11540189
Recall Date: Aug 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle shut down in traffic lost all power as I'm pushing my Vehicle to a safe location in neutral it starts back up without me starting it there was a recall for this year make and model the recall numbers are N192221960 NHTSA # 19V642 Date Issued: Sep 06, 2019 those problems are infact the same issues I am having
Corrective Action:
Vehicle shut down in traffic lost all power as I'm pushing my Vehicle to a safe location in neutral it starts back up without me starting it there was a recall for this year make and model the recall numbers are N192221960 NHTSA # 19V642 Date Issued: Sep 06, 2019 those problems are infact the same issues I am having
Additional Notes:
Vehicle shut down in traffic lost all power as I'm pushing my Vehicle to a safe location in neutral it starts back up without me starting it there was a recall for this year make and model the recall numbers are N192221960 NHTSA # 19V642 Date Issued: Sep 06, 2019 those problems are infact the same issues I am having
Mfg Campaign: 11539615
Recall Date: Aug 20, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle shut down in traffic lost all power as I'm pushing my Vehicle to a safe location in neutral it starts back up without me starting it there was a recall for this year make and model the recall numbers are N192221960 NHTSA # 19V642 Date Issued: Sep 06, 2019 those problems are infact the same issues I am having
Corrective Action:
Vehicle shut down in traffic lost all power as I'm pushing my Vehicle to a safe location in neutral it starts back up without me starting it there was a recall for this year make and model the recall numbers are N192221960 NHTSA # 19V642 Date Issued: Sep 06, 2019 those problems are infact the same issues I am having
Additional Notes:
Vehicle shut down in traffic lost all power as I'm pushing my Vehicle to a safe location in neutral it starts back up without me starting it there was a recall for this year make and model the recall numbers are N192221960 NHTSA # 19V642 Date Issued: Sep 06, 2019 those problems are infact the same issues I am having
Mfg Campaign: 11539615
Recall Date: Aug 20, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle shut down in traffic lost all power as I'm pushing my Vehicle to a safe location in neutral it starts back up without me starting it there was a recall for this year make and model the recall numbers are N192221960 NHTSA # 19V642 Date Issued: Sep 06, 2019 those problems are infact the same issues I am having
Corrective Action:
Vehicle shut down in traffic lost all power as I'm pushing my Vehicle to a safe location in neutral it starts back up without me starting it there was a recall for this year make and model the recall numbers are N192221960 NHTSA # 19V642 Date Issued: Sep 06, 2019 those problems are infact the same issues I am having
Additional Notes:
Vehicle shut down in traffic lost all power as I'm pushing my Vehicle to a safe location in neutral it starts back up without me starting it there was a recall for this year make and model the recall numbers are N192221960 NHTSA # 19V642 Date Issued: Sep 06, 2019 those problems are infact the same issues I am having
Mfg Campaign: 11539615
Recall Date: Aug 20, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING ON THE INTERSTATE AT 75 MPH AND I WENT TO HIT THE BRAKES AND THEY DIDNT WORK I HAD TO TAKE MY FEET OFF THE GAS AND LET IT STOP ON ITS ON AND IT WAS SCARY. I GLAD TO BE ALIVE. AND WHEN I PUT THE CAR IN PARK IT STATED THE I NEEDED TO SHIFT TO PARK AND I COULDNT CUT THE CAR OFF SO AFTER CALLING SOMEONE TO COME GET ME FROM OFF OF THE SIDE OF THE RIDE. I HAD TO KEEP PUTTING THE GEAR IN PARK FOR IT TO GO IN PARK ANF THE MESSAGE WENT AWAY BUT IT KEEPS COMING ON.
Corrective Action:
I WAS DRIVING ON THE INTERSTATE AT 75 MPH AND I WENT TO HIT THE BRAKES AND THEY DIDNT WORK I HAD TO TAKE MY FEET OFF THE GAS AND LET IT STOP ON ITS ON AND IT WAS SCARY. I GLAD TO BE ALIVE. AND WHEN I PUT THE CAR IN PARK IT STATED THE I NEEDED TO SHIFT TO PARK AND I COULDNT CUT THE CAR OFF SO AFTER CALLING SOMEONE TO COME GET ME FROM OFF OF THE SIDE OF THE RIDE. I HAD TO KEEP PUTTING THE GEAR IN PARK FOR IT TO GO IN PARK ANF THE MESSAGE WENT AWAY BUT IT KEEPS COMING ON.
Additional Notes:
I WAS DRIVING ON THE INTERSTATE AT 75 MPH AND I WENT TO HIT THE BRAKES AND THEY DIDNT WORK I HAD TO TAKE MY FEET OFF THE GAS AND LET IT STOP ON ITS ON AND IT WAS SCARY. I GLAD TO BE ALIVE. AND WHEN I PUT THE CAR IN PARK IT STATED THE I NEEDED TO SHIFT TO PARK AND I COULDNT CUT THE CAR OFF SO AFTER CALLING SOMEONE TO COME GET ME FROM OFF OF THE SIDE OF THE RIDE. I HAD TO KEEP PUTTING THE GEAR IN PARK FOR IT TO GO IN PARK ANF THE MESSAGE WENT AWAY BUT IT KEEPS COMING ON.
Mfg Campaign: 11537281
Recall Date: Aug 8, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING ON THE INTERSTATE AT 75 MPH AND I WENT TO HIT THE BRAKES AND THEY DIDNT WORK I HAD TO TAKE MY FEET OFF THE GAS AND LET IT STOP ON ITS ON AND IT WAS SCARY. I GLAD TO BE ALIVE. AND WHEN I PUT THE CAR IN PARK IT STATED THE I NEEDED TO SHIFT TO PARK AND I COULDNT CUT THE CAR OFF SO AFTER CALLING SOMEONE TO COME GET ME FROM OFF OF THE SIDE OF THE RIDE. I HAD TO KEEP PUTTING THE GEAR IN PARK FOR IT TO GO IN PARK ANF THE MESSAGE WENT AWAY BUT IT KEEPS COMING ON.
Corrective Action:
I WAS DRIVING ON THE INTERSTATE AT 75 MPH AND I WENT TO HIT THE BRAKES AND THEY DIDNT WORK I HAD TO TAKE MY FEET OFF THE GAS AND LET IT STOP ON ITS ON AND IT WAS SCARY. I GLAD TO BE ALIVE. AND WHEN I PUT THE CAR IN PARK IT STATED THE I NEEDED TO SHIFT TO PARK AND I COULDNT CUT THE CAR OFF SO AFTER CALLING SOMEONE TO COME GET ME FROM OFF OF THE SIDE OF THE RIDE. I HAD TO KEEP PUTTING THE GEAR IN PARK FOR IT TO GO IN PARK ANF THE MESSAGE WENT AWAY BUT IT KEEPS COMING ON.
Additional Notes:
I WAS DRIVING ON THE INTERSTATE AT 75 MPH AND I WENT TO HIT THE BRAKES AND THEY DIDNT WORK I HAD TO TAKE MY FEET OFF THE GAS AND LET IT STOP ON ITS ON AND IT WAS SCARY. I GLAD TO BE ALIVE. AND WHEN I PUT THE CAR IN PARK IT STATED THE I NEEDED TO SHIFT TO PARK AND I COULDNT CUT THE CAR OFF SO AFTER CALLING SOMEONE TO COME GET ME FROM OFF OF THE SIDE OF THE RIDE. I HAD TO KEEP PUTTING THE GEAR IN PARK FOR IT TO GO IN PARK ANF THE MESSAGE WENT AWAY BUT IT KEEPS COMING ON.
Mfg Campaign: 11537281
Recall Date: Aug 8, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING ON THE INTERSTATE AT 75 MPH AND I WENT TO HIT THE BRAKES AND THEY DIDNT WORK I HAD TO TAKE MY FEET OFF THE GAS AND LET IT STOP ON ITS ON AND IT WAS SCARY. I GLAD TO BE ALIVE. AND WHEN I PUT THE CAR IN PARK IT STATED THE I NEEDED TO SHIFT TO PARK AND I COULDNT CUT THE CAR OFF SO AFTER CALLING SOMEONE TO COME GET ME FROM OFF OF THE SIDE OF THE RIDE. I HAD TO KEEP PUTTING THE GEAR IN PARK FOR IT TO GO IN PARK ANF THE MESSAGE WENT AWAY BUT IT KEEPS COMING ON.
Corrective Action:
I WAS DRIVING ON THE INTERSTATE AT 75 MPH AND I WENT TO HIT THE BRAKES AND THEY DIDNT WORK I HAD TO TAKE MY FEET OFF THE GAS AND LET IT STOP ON ITS ON AND IT WAS SCARY. I GLAD TO BE ALIVE. AND WHEN I PUT THE CAR IN PARK IT STATED THE I NEEDED TO SHIFT TO PARK AND I COULDNT CUT THE CAR OFF SO AFTER CALLING SOMEONE TO COME GET ME FROM OFF OF THE SIDE OF THE RIDE. I HAD TO KEEP PUTTING THE GEAR IN PARK FOR IT TO GO IN PARK ANF THE MESSAGE WENT AWAY BUT IT KEEPS COMING ON.
Additional Notes:
I WAS DRIVING ON THE INTERSTATE AT 75 MPH AND I WENT TO HIT THE BRAKES AND THEY DIDNT WORK I HAD TO TAKE MY FEET OFF THE GAS AND LET IT STOP ON ITS ON AND IT WAS SCARY. I GLAD TO BE ALIVE. AND WHEN I PUT THE CAR IN PARK IT STATED THE I NEEDED TO SHIFT TO PARK AND I COULDNT CUT THE CAR OFF SO AFTER CALLING SOMEONE TO COME GET ME FROM OFF OF THE SIDE OF THE RIDE. I HAD TO KEEP PUTTING THE GEAR IN PARK FOR IT TO GO IN PARK ANF THE MESSAGE WENT AWAY BUT IT KEEPS COMING ON.
Mfg Campaign: 11537281
Recall Date: Aug 8, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The auto start stop function malfunctioning at a red light, causing vehicle to turn off completely. Vehicle will turn on once the brake is released. The transmission is slipping as well switching from first gear to second gear and causing a delay in departure.
Corrective Action:
The auto start stop function malfunctioning at a red light, causing vehicle to turn off completely. Vehicle will turn on once the brake is released. The transmission is slipping as well switching from first gear to second gear and causing a delay in departure.
Additional Notes:
The auto start stop function malfunctioning at a red light, causing vehicle to turn off completely. Vehicle will turn on once the brake is released. The transmission is slipping as well switching from first gear to second gear and causing a delay in departure.
Mfg Campaign: 11536708
Recall Date: Aug 5, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The auto start stop function malfunctioning at a red light, causing vehicle to turn off completely. Vehicle will turn on once the brake is released. The transmission is slipping as well switching from first gear to second gear and causing a delay in departure.
Corrective Action:
The auto start stop function malfunctioning at a red light, causing vehicle to turn off completely. Vehicle will turn on once the brake is released. The transmission is slipping as well switching from first gear to second gear and causing a delay in departure.
Additional Notes:
The auto start stop function malfunctioning at a red light, causing vehicle to turn off completely. Vehicle will turn on once the brake is released. The transmission is slipping as well switching from first gear to second gear and causing a delay in departure.
Mfg Campaign: 11536708
Recall Date: Aug 5, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Chevrolet Malibu. The contact stated that while her son was driving at an undisclosed speed with the brake pedal depressed all the way to the floorboard, the vehicle failed to reduce speed. As a result, he collided with the vehicle in the right lane on the rear driver's side. No air bags were deployed. No warning lights were illuminated. A police report was filed, but no injuries were reported. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine vacuum pump, resulting in a lack of vacuum for the brake booster. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 18V576000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 75,000.
Corrective Action:
The contact owns a 2018 Chevrolet Malibu. The contact stated that while her son was driving at an undisclosed speed with the brake pedal depressed all the way to the floorboard, the vehicle failed to reduce speed. As a result, he collided with the vehicle in the right lane on the rear driver's side. No air bags were deployed. No warning lights were illuminated. A police report was filed, but no injuries were reported. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine vacuum pump, resulting in a lack of vacuum for the brake booster. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 18V576000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 75,000.
Additional Notes:
The contact owns a 2018 Chevrolet Malibu. The contact stated that while her son was driving at an undisclosed speed with the brake pedal depressed all the way to the floorboard, the vehicle failed to reduce speed. As a result, he collided with the vehicle in the right lane on the rear driver's side. No air bags were deployed. No warning lights were illuminated. A police report was filed, but no injuries were reported. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine vacuum pump, resulting in a lack of vacuum for the brake booster. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 18V576000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 75,000.
Mfg Campaign: 11536111
Recall Date: Aug 2, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
3rd brake light cracked on both sides.
Corrective Action:
3rd brake light cracked on both sides.
Additional Notes:
3rd brake light cracked on both sides.
Mfg Campaign: 11535642
Recall Date: Jul 31, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I drive my car everyday as usual but here lately my car shuts off while I’m driving and my dash goes completely black and I have no power and it doesn’t start back up
Corrective Action:
I drive my car everyday as usual but here lately my car shuts off while I’m driving and my dash goes completely black and I have no power and it doesn’t start back up
Additional Notes:
I drive my car everyday as usual but here lately my car shuts off while I’m driving and my dash goes completely black and I have no power and it doesn’t start back up
Mfg Campaign: 11535191
Recall Date: Jul 29, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I drive my car everyday as usual but here lately my car shuts off while I’m driving and my dash goes completely black and I have no power and it doesn’t start back up
Corrective Action:
I drive my car everyday as usual but here lately my car shuts off while I’m driving and my dash goes completely black and I have no power and it doesn’t start back up
Additional Notes:
I drive my car everyday as usual but here lately my car shuts off while I’m driving and my dash goes completely black and I have no power and it doesn’t start back up
Mfg Campaign: 11535191
Recall Date: Jul 29, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I drive my car everyday as usual but here lately my car shuts off while I’m driving and my dash goes completely black and I have no power and it doesn’t start back up
Corrective Action:
I drive my car everyday as usual but here lately my car shuts off while I’m driving and my dash goes completely black and I have no power and it doesn’t start back up
Additional Notes:
I drive my car everyday as usual but here lately my car shuts off while I’m driving and my dash goes completely black and I have no power and it doesn’t start back up
Mfg Campaign: 11535191
Recall Date: Jul 29, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Back up camera display screen on the dashboard repeatedly fails to display a visual view of the vehicle when the vehicle is placed in reverse. The dashboard display screen only shows a solid blue image 90% of the time. (Image attached)
Corrective Action:
Back up camera display screen on the dashboard repeatedly fails to display a visual view of the vehicle when the vehicle is placed in reverse. The dashboard display screen only shows a solid blue image 90% of the time. (Image attached)
Additional Notes:
Back up camera display screen on the dashboard repeatedly fails to display a visual view of the vehicle when the vehicle is placed in reverse. The dashboard display screen only shows a solid blue image 90% of the time. (Image attached)
Mfg Campaign: 11535192
Recall Date: Jul 29, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Back up camera display screen on the dashboard repeatedly fails to display a visual view of the vehicle when the vehicle is placed in reverse. The dashboard display screen only shows a solid blue image 90% of the time. (Image attached)
Corrective Action:
Back up camera display screen on the dashboard repeatedly fails to display a visual view of the vehicle when the vehicle is placed in reverse. The dashboard display screen only shows a solid blue image 90% of the time. (Image attached)
Additional Notes:
Back up camera display screen on the dashboard repeatedly fails to display a visual view of the vehicle when the vehicle is placed in reverse. The dashboard display screen only shows a solid blue image 90% of the time. (Image attached)
Mfg Campaign: 11535192
Recall Date: Jul 29, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
On July 7, 2023, my Aunt was in a car accident that caused severe injuries to her body, face, and head. Her car is totaled. She believes the car's Lane Keep or Lane Departure systems are the cause of the accident. She has asked me to assist with reporting the accident and wants an investigation done. She received an "Lane Departure" warning about 3 days prior to the accident and again on the morning of the accident when she started the vehicle. She is unsure what the exact message said. When the accident occurred, she states she was vigilant, alert, and focused on driving. She was not on the phone and did not have any other distractions in the car at the time. She was driving on the Hwy when all of a sudden the car jerked her violently out of the lane and into a bridge. The car bounced off the bridge and ended up a ways down the road on the other side. She has a concussion, fractured sternum, fractured sinuses, cuts, bruises, and other injuries. Q. What component or system failed or malfunctioned, and is it available for inspection upon request? A. Yes, the vehicle is at the junk yard Q. How was your safety or the safety of others put at risk? A. Severe bodily damage Q. Has the problem been reproduced or confirmed by a dealer or independent service center? A. unknown Q. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A. We are looking into how to engage the manufacturer and others Q. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A. Yes, warning approximately 3 days before the accident and the morning of the accident.
Corrective Action:
On July 7, 2023, my Aunt was in a car accident that caused severe injuries to her body, face, and head. Her car is totaled. She believes the car's Lane Keep or Lane Departure systems are the cause of the accident. She has asked me to assist with reporting the accident and wants an investigation done. She received an "Lane Departure" warning about 3 days prior to the accident and again on the morning of the accident when she started the vehicle. She is unsure what the exact message said. When the accident occurred, she states she was vigilant, alert, and focused on driving. She was not on the phone and did not have any other distractions in the car at the time. She was driving on the Hwy when all of a sudden the car jerked her violently out of the lane and into a bridge. The car bounced off the bridge and ended up a ways down the road on the other side. She has a concussion, fractured sternum, fractured sinuses, cuts, bruises, and other injuries. Q. What component or system failed or malfunctioned, and is it available for inspection upon request? A. Yes, the vehicle is at the junk yard Q. How was your safety or the safety of others put at risk? A. Severe bodily damage Q. Has the problem been reproduced or confirmed by a dealer or independent service center? A. unknown Q. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A. We are looking into how to engage the manufacturer and others Q. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A. Yes, warning approximately 3 days before the accident and the morning of the accident.
Additional Notes:
On July 7, 2023, my Aunt was in a car accident that caused severe injuries to her body, face, and head. Her car is totaled. She believes the car's Lane Keep or Lane Departure systems are the cause of the accident. She has asked me to assist with reporting the accident and wants an investigation done. She received an "Lane Departure" warning about 3 days prior to the accident and again on the morning of the accident when she started the vehicle. She is unsure what the exact message said. When the accident occurred, she states she was vigilant, alert, and focused on driving. She was not on the phone and did not have any other distractions in the car at the time. She was driving on the Hwy when all of a sudden the car jerked her violently out of the lane and into a bridge. The car bounced off the bridge and ended up a ways down the road on the other side. She has a concussion, fractured sternum, fractured sinuses, cuts, bruises, and other injuries. Q. What component or system failed or malfunctioned, and is it available for inspection upon request? A. Yes, the vehicle is at the junk yard Q. How was your safety or the safety of others put at risk? A. Severe bodily damage Q. Has the problem been reproduced or confirmed by a dealer or independent service center? A. unknown Q. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A. We are looking into how to engage the manufacturer and others Q. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A. Yes, warning approximately 3 days before the accident and the morning of the accident.
Mfg Campaign: 11534431
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
On July 7, 2023, my Aunt was in a car accident that caused severe injuries to her body, face, and head. Her car is totaled. She believes the car's Lane Keep or Lane Departure systems are the cause of the accident. She has asked me to assist with reporting the accident and wants an investigation done. She received an "Lane Departure" warning about 3 days prior to the accident and again on the morning of the accident when she started the vehicle. She is unsure what the exact message said. When the accident occurred, she states she was vigilant, alert, and focused on driving. She was not on the phone and did not have any other distractions in the car at the time. She was driving on the Hwy when all of a sudden the car jerked her violently out of the lane and into a bridge. The car bounced off the bridge and ended up a ways down the road on the other side. She has a concussion, fractured sternum, fractured sinuses, cuts, bruises, and other injuries. Q. What component or system failed or malfunctioned, and is it available for inspection upon request? A. Yes, the vehicle is at the junk yard Q. How was your safety or the safety of others put at risk? A. Severe bodily damage Q. Has the problem been reproduced or confirmed by a dealer or independent service center? A. unknown Q. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A. We are looking into how to engage the manufacturer and others Q. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A. Yes, warning approximately 3 days before the accident and the morning of the accident.
Corrective Action:
On July 7, 2023, my Aunt was in a car accident that caused severe injuries to her body, face, and head. Her car is totaled. She believes the car's Lane Keep or Lane Departure systems are the cause of the accident. She has asked me to assist with reporting the accident and wants an investigation done. She received an "Lane Departure" warning about 3 days prior to the accident and again on the morning of the accident when she started the vehicle. She is unsure what the exact message said. When the accident occurred, she states she was vigilant, alert, and focused on driving. She was not on the phone and did not have any other distractions in the car at the time. She was driving on the Hwy when all of a sudden the car jerked her violently out of the lane and into a bridge. The car bounced off the bridge and ended up a ways down the road on the other side. She has a concussion, fractured sternum, fractured sinuses, cuts, bruises, and other injuries. Q. What component or system failed or malfunctioned, and is it available for inspection upon request? A. Yes, the vehicle is at the junk yard Q. How was your safety or the safety of others put at risk? A. Severe bodily damage Q. Has the problem been reproduced or confirmed by a dealer or independent service center? A. unknown Q. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A. We are looking into how to engage the manufacturer and others Q. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A. Yes, warning approximately 3 days before the accident and the morning of the accident.
Additional Notes:
On July 7, 2023, my Aunt was in a car accident that caused severe injuries to her body, face, and head. Her car is totaled. She believes the car's Lane Keep or Lane Departure systems are the cause of the accident. She has asked me to assist with reporting the accident and wants an investigation done. She received an "Lane Departure" warning about 3 days prior to the accident and again on the morning of the accident when she started the vehicle. She is unsure what the exact message said. When the accident occurred, she states she was vigilant, alert, and focused on driving. She was not on the phone and did not have any other distractions in the car at the time. She was driving on the Hwy when all of a sudden the car jerked her violently out of the lane and into a bridge. The car bounced off the bridge and ended up a ways down the road on the other side. She has a concussion, fractured sternum, fractured sinuses, cuts, bruises, and other injuries. Q. What component or system failed or malfunctioned, and is it available for inspection upon request? A. Yes, the vehicle is at the junk yard Q. How was your safety or the safety of others put at risk? A. Severe bodily damage Q. Has the problem been reproduced or confirmed by a dealer or independent service center? A. unknown Q. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A. We are looking into how to engage the manufacturer and others Q. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A. Yes, warning approximately 3 days before the accident and the morning of the accident.
Mfg Campaign: 11534431
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When the car is shifted into "Park", then I attempt to turn the car off, the car turns off partially, but the electrical system stays on and a message saying "! - Shift to Park" appears on the screen. The car cannot be turned off or locked, and it takes multiple attempts of fulling restarting the car (so the shift interlock system unlocks) and shifting gears until the vehicle recognizes that it's in park and will allow itself to be turned off fully. This issue takes at least a few minutes per incident to resolve. If it's not resolved, the car cannot lock and the battery drains.
Corrective Action:
When the car is shifted into "Park", then I attempt to turn the car off, the car turns off partially, but the electrical system stays on and a message saying "! - Shift to Park" appears on the screen. The car cannot be turned off or locked, and it takes multiple attempts of fulling restarting the car (so the shift interlock system unlocks) and shifting gears until the vehicle recognizes that it's in park and will allow itself to be turned off fully. This issue takes at least a few minutes per incident to resolve. If it's not resolved, the car cannot lock and the battery drains.
Additional Notes:
When the car is shifted into "Park", then I attempt to turn the car off, the car turns off partially, but the electrical system stays on and a message saying "! - Shift to Park" appears on the screen. The car cannot be turned off or locked, and it takes multiple attempts of fulling restarting the car (so the shift interlock system unlocks) and shifting gears until the vehicle recognizes that it's in park and will allow itself to be turned off fully. This issue takes at least a few minutes per incident to resolve. If it's not resolved, the car cannot lock and the battery drains.
Mfg Campaign: 11532029
Recall Date: Jul 13, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My brake vacuum pump seized while driving in the far left lane on the freeway. My car began to lose power and my rpms dropped and rose back up quickly making my car lunge forward and back quickly multiple times. My check engine light came on and a warning saying my engine was losing power flashed across the dash.I exited the freeway and pulled over to a safe location, when attempting to stop my car I noticed that the breakes were stiff and would not move and I had to push the emergency break to stop the car completely. I had my car full of family members and all of us were extremely sacred and worried for our safety and those of others around us as the speed was no longer under my control.
Corrective Action:
My brake vacuum pump seized while driving in the far left lane on the freeway. My car began to lose power and my rpms dropped and rose back up quickly making my car lunge forward and back quickly multiple times. My check engine light came on and a warning saying my engine was losing power flashed across the dash.I exited the freeway and pulled over to a safe location, when attempting to stop my car I noticed that the breakes were stiff and would not move and I had to push the emergency break to stop the car completely. I had my car full of family members and all of us were extremely sacred and worried for our safety and those of others around us as the speed was no longer under my control.
Additional Notes:
My brake vacuum pump seized while driving in the far left lane on the freeway. My car began to lose power and my rpms dropped and rose back up quickly making my car lunge forward and back quickly multiple times. My check engine light came on and a warning saying my engine was losing power flashed across the dash.I exited the freeway and pulled over to a safe location, when attempting to stop my car I noticed that the breakes were stiff and would not move and I had to push the emergency break to stop the car completely. I had my car full of family members and all of us were extremely sacred and worried for our safety and those of others around us as the speed was no longer under my control.
Mfg Campaign: 11531685
Recall Date: Jul 11, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury